Customer service team lead jobs in South CroydonCreate job alerts

Customer Service Team Leader | Online Healthcare Provider £35,000 p.a Croydon, London Full time Permanent Are you an experienced customer service professional with exposure to supervising teams? Do you have a track record of driving performance across a customer service function? Compass Associates are proud to be working with a highly reputable fast-growing online healthcare provider delivering safe, regulated healthcare solutions to patients across Europe and beyond. As they continue to scale into new markets, the customer service function is expanding to support increased demand and as a result, they are now looking for a Customer Service Team Leader to join the team. The successful applicant will help lead, coach and support the international customer service team whilst ensuring the business continue to meet the highest standards of healthcare regulation and patient care as they continue to grow and expand across the globe. Responsibilities: • Monitor daily agent productivity and performance against KPIs (calls, chats, emails, abandonment rates, response times), • Conduct quality assessments and ensure adherence to Care Quality Commission (CQC) and healthcare regulations, • Handle escalated and complex customer queries, including medication side effects, pharmacy stock issues, payment problems, and order rejections, • Support training, onboarding, coaching, and development of customer service agents, • Produce productivity and quality reports for senior stakeholders, • Manage complaints and identify trends to improve overall service delivery, • Act as a key link between frontline agents and senior leadership Requirements: • Customer service experience ideally within a healthcare or regulated environment, • Experience leading or supervising a customer service team (contact centre or office-based), • Confidence managing escalations and complex customer complaints, • Ability to thrive in a fast-paced, high-volume environment, • Experience managing remote or internationally distributed teams will be advantageous, • Exposure to NHS, private healthcare providers, or other regulated medical services is highly desirable If you would like to be considered for this exciting opportunity, please contact Simon Codling directly on 0161 241 7686. Alternatively email an updated CV to Recommendations: Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis Vouchers

Camp Manager - Summer Holiday Camp - Sutton High School - Sutton, London \n\n Making school holidays extraordinary \n \nThe Details \n\n\n\t • Title: Camp Manager\n\t, • Reporting to: Head of Operations\n\t, • Contract: Seasonal work in school holidays.\n\t, • Directly manage a team of staff selected for you to ensure they deliver both the quality of care and the standard of activities expected at Ultimate Activity Camps.\n\t, • Inspire your staff to deliver quality activities by leading by example with energy and enthusiasm.\n\t, • Ensure all policies and procedures on camp are adhered to by yourself, your staff and the children in your care, including all health and safety, and safeguarding procedures. This may include implementing new procedures to ensure camp runs smoothly and remains a safe environment for staff and children.\n\t, • Lead Camp Induction Day for your staff prior to camp opening.\n\t, • Work with the Early Years Leader to ensure Ofsted requirements are always met on camp, liaising directly with an inspector in the event of an inspection.\n\t, • Liaise with Head Office with updates, queries any issues that arise throughout the day.\n\t, • Act as the point of contact for parents on camp, in person and on the phone, including feeding back any issues that arise throughout the day.\n\t, • Act as the point of contact with the Host School, meeting with their representatives to ensure the smooth running of camp.\n\t, • Manage all administrative duties on camp, including sign-in and sign-out procedures, registration, staff rotas and changes to the timetable.\n\t, • As well as our multi-activity programme, Ultimate Activity Camps encompasses several other specialist programmes. As a Camp Manager you must liaise with the staff teams of these specialist programmes to ensure the smooth running of your site.\n\t, • Manage any other challenges that come with running a dynamic holiday camp environment.\n\t, • Continuously promote the welfare of the children in your care and ensure the provision of childcare is always of a high quality to meet the needs of individual children from differing backgrounds and stages of development.\n\t, • Live up to the Ultimate Activity Camp promise of ‘Inspiring Children Every Day’ and behave in a manner that reflects the expectations of the company throughout your employment.\n\t, • Qualified or working towards a qualification in childcare, teaching or coaching, with significant experience of working with children.\n\t, • A natural leader with management experience, ideally within the holiday camp, childcare, teaching or coaching sectors.\n\t, • Excellent communicator, with strong face-to-face customer service skills. Candidates must be confident in their ability to talk to parents and host school staff.\n\t, • Good working knowledge of camp activities. You must be prepared to take short term cover of groups until suitable cover is sorted.\n\t, • Good decision maker, able to quickly assess and make informed judgements.\n\t, • Pro-active and conscientious, able to adapt to situations when required.\n\t, • Paid pre-camp training programme to prepare you to be an Ultimate staff member.\n\t, • Competitive pay and opportunities for progression\n\t, • Subsidised First Aid qualifications and CPD opportunities.\n\t, • Each day is filled with rewarding work in an enthusiastic environment.\n\t

Early Years Leader - Summer Holiday Camp - Sutton High School - Sutton, London \n\n Making school holidays extraordinary \n \nThe Details \n\n\n\t • Title: Early Years Leader\n\t, • Reporting to: Camp Manager\n\t, • Contract: Seasonal work in school holidays.\n\t, • Oversee the delivery of a fun and engaging programme for the Ultimate Juniors on camp, ensuring all EYFS requirements are met.\n\t, • Prepare and deliver quality sports, arts & crafts and games for the four- and five-year olds, focusing on participation, development, and enjoyment.\n\t, • Direct and support a small team of Early Years staff.\n\t, • As the registered person, ensure Ofsted requirements are always met, liaising directly with an inspector in the event of an inspection.\n\t, • Be the main point of contact for the parents and guardians of the Juniors. This includes feeding back any observations or issues to parents.\n\t, • Manage some administrative duties for the Juniors (e.g., sign-in/out, registration etc).\n\t, • Liaise with the Camp Manager and work as a team to continuously promote the welfare of the children in your care.\n\t, • Supervise and engage with the children outside of activity times.\n\t, • Ensure the provision of childcare is always of a high quality to meet the needs of individual children from differing backgrounds and stages of development.\n\t, • Live up to the Ultimate Activity Camp promise of ‘Inspiring Children Every Day’ and behave in a manner that reflects the expectations of the company throughout your employment.\n\t, • Show high levels of energy, enthusiasm and professionalism, acting as a suitable role model for the children.\n\t, • Ensure all policies and procedures on camp are adhered to by yourself and the children in your care, including all health and safety, and safeguarding procedures.\n\t, • Educated to a minimum of Level 3 in Early Years/Childcare or Primary Education, with significant experience working with 4- and 5-year-olds.\n\t, • Experience of working with children and delivering activities and able to tailor the delivery and structure of a session according to age and ability.\n\t, • Be enthusiastic, energetic and passionate about working developing children through play and activity.\n\t, • Good organisation and communication skills. Candidates must be confident in their ability to lead a group of children and not shy away from responsibility.\n\t, • Good working knowledge of the Early Years Foundation Stage and how to apply it to a camp setting.\n\t, • Excellent communicator, with great face-to-face customer service skills. Candidates must be confident in their ability to interact with parents.\n\t, • A pro-active and conscientious team player, able to adapt to dynamic situations and challenges on camp.\n\t, • Some management or supervisory experience.\n\t, • Experience taking sole charge of a group of children.\n\t, • Paid pre-camp training programme to prepare you to be an Ultimate staff member.\n\t, • Competitive pay and opportunities for progression\n\t, • Subsidised First Aid qualifications and CPD opportunities.\n\t, • Each day is filled with rewarding work in an enthusiastic environment.\n\t

Camp Manager - Easter Holiday Camp - Sutton High School - Sutton, London \n\n Making school holidays extraordinary \n \nThe Details \n\n\n\t • Title: Camp Manager\n\t, • Reporting to: Head of Operations\n\t, • Contract: Seasonal work in school holidays.\n\t, • Directly manage a team of staff selected for you to ensure they deliver both the quality of care and the standard of activities expected at Ultimate Activity Camps.\n\t, • Inspire your staff to deliver quality activities by leading by example with energy and enthusiasm.\n\t, • Ensure all policies and procedures on camp are adhered to by yourself, your staff and the children in your care, including all health and safety, and safeguarding procedures. This may include implementing new procedures to ensure camp runs smoothly and remains a safe environment for staff and children.\n\t, • Lead Camp Induction Day for your staff prior to camp opening.\n\t, • Work with the Early Years Leader to ensure Ofsted requirements are always met on camp, liaising directly with an inspector in the event of an inspection.\n\t, • Liaise with Head Office with updates, queries any issues that arise throughout the day.\n\t, • Act as the point of contact for parents on camp, in person and on the phone, including feeding back any issues that arise throughout the day.\n\t, • Act as the point of contact with the Host School, meeting with their representatives to ensure the smooth running of camp.\n\t, • Manage all administrative duties on camp, including sign-in and sign-out procedures, registration, staff rotas and changes to the timetable.\n\t, • As well as our multi-activity programme, Ultimate Activity Camps encompasses several other specialist programmes. As a Camp Manager you must liaise with the staff teams of these specialist programmes to ensure the smooth running of your site.\n\t, • Manage any other challenges that come with running a dynamic holiday camp environment.\n\t, • Continuously promote the welfare of the children in your care and ensure the provision of childcare is always of a high quality to meet the needs of individual children from differing backgrounds and stages of development.\n\t, • Live up to the Ultimate Activity Camp promise of ‘Inspiring Children Every Day’ and behave in a manner that reflects the expectations of the company throughout your employment.\n\t, • Qualified or working towards a qualification in childcare, teaching or coaching, with significant experience of working with children.\n\t, • A natural leader with management experience, ideally within the holiday camp, childcare, teaching or coaching sectors.\n\t, • Excellent communicator, with strong face-to-face customer service skills. Candidates must be confident in their ability to talk to parents and host school staff.\n\t, • Good working knowledge of camp activities. You must be prepared to take short term cover of groups until suitable cover is sorted.\n\t, • Good decision maker, able to quickly assess and make informed judgements.\n\t, • Pro-active and conscientious, able to adapt to situations when required.\n\t, • Paid pre-camp training programme to prepare you to be an Ultimate staff member.\n\t, • Competitive pay and opportunities for progression\n\t, • Subsidised First Aid qualifications and CPD opportunities.\n\t, • Each day is filled with rewarding work in an enthusiastic environment.\n\t

• Business: emap, • ___: ___, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £30,000 – £33,000 DOE + 30% OTE AV Magazine has been the industry’s leading end-user media brand since 1972. It exists in print, on various digital platforms, on social media and through regular events and executive gatherings. Readership includes corporate AV buyers as well as producers, resellers, systems integrators, distributors, and manufacturers. We deliver authoritative content that places AV technology into a business context. We are also the buyer’s guide that helps educate the market for vendors, whilst supporting specifiers with their buying decisions. We act as a unique bridge between the channel and the end user, also reaching design consultants, digital and creative agencies along with events, rental, and production companies. As an Account Manager you are responsible for driving sales revenues across AV Magazine’s print, digital and event portfolios. Your key goal is to grow our business sales through effective delivery of features, supplements, special projects, and sponsorship sales. You will also be expected to exemplify team standards and behaviours. Driven, with a true desire to succeed in a sales environment. You will be tenacious, resilient, with a willingness to succeed. Key responsibilities: • Managing the development of revenue by achieving agreed personal targets and preparing proposals, • Taking a proactive approach to lead sourcing in-order- to uncover new business opportunities, • Liaising with clients daily to discuss and identify their advertising requirements – devising an advertising campaign that meets their needs and budget, • Creating new business relationships whilst building rapport and growing existing business to increase revenue across your client area, • Ensure YOY growth of portfolio through the acquisition of new business, including sourcing your own new business leads., • Lead trading updates with your line manager and key stakeholders weekly and always have 100% accuracy of numbers and pipelines., • Maintain a robust and ambitious sales plan and ensure maximum delivery against sales targets for entire portfolio., • To raise and maintain brand profile and become the recognised face of your portfolio, internally and externally., • Closely monitor competitor activity and understand the market forces influencing your sector. Skills and experience: • Proven and successful track record of a consultative new business approach, • Evidence of success in building and managing relationships with key decision makers, • Education to degree level or equivalent desirable but not essential, • Intermediate Microsoft Office skills., • Experienced using CRM., • Previous experience with a structured sales training method. Core competencies: • Strong commercial awareness., • Collaborative team player., • Time management and organizational skills, • Exceptional customer service standards both internal and external Personal Attributes: • Excellent communication and interpersonal skills, • Self-motivated, • Entrepreneurial and curious, • High level of emotional intelligence, • Proactive approach to personal development, • Representing the brand, you will be an ambassador. Maintaining a polished and professional appearance and demeanor., • High integrity with a strong work ethic. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees., • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

How does an HR Advisor role as part of a supportive, passionate and transparent team within a business that changes and saves people's lives everyday sound? Would you like hybrid working, and the chance to be part of an exciting time of transition within the department and company? Our client, an innovative and highly influential organisation have an exciting HR Advisor opportunity on a contract basis within their passionate and collaborative Human Resources team at their highly impressive offices, where you will be responsible for providing a customer focused HR advisory and operational service across the full employee lifecycle, ensuring "business as usual continues" when supporting your business unit. Your generalist role will require the need to be both proactive and reactive, and will involve a steep learning curve applying you knowledge and experience to the business's unique processes. No day will be the same in this varied role that will encompass providing advice and guidance to management and employees on policies and procedures; supporting line managers with various employee relations casework and matters, as well as change management programmes; processing visas; and getting involved in project work. As an HR Advisor, your new varied role will include (amongst other duties): • Taking ownership of a broad range of employee relations casework, • Providing guidance, advice and coaching to line managers in relation to a variety of different ER matters, • Ensuring legal compliance in all aspects of employee relations cases, • Liaising with Occupational Health Services re referrals, • Advising line managers on a range of change management issues (e.g. restructures, redundancies, re-deployments, TUPE transfers), • Taking the lead on change management programme processes end-to-end, • Ensuring obligations in relation to Visa & Immigration documentation are met by the business, • Undertaking projects to support the work of the department and people strategy I am interested in speaking with candidates who have experience working as an HR Advisor, Human Resources Advisor, People Advisor, or other HR Generalist position, and who have solid experience across Employee Relations (ER) and all aspects of an Human Resources advisory / generalist operations role, and who have (ideally) at least part-qualified membership status of the CIPD (Level 3 or Level 5). Experience using HR systems, and managing a broad range of ER casework (including TUPE and redundancies) is important for this opportunity. Knowledge / experience managing visa applications and advising on UK immigration processes would be very attractive. Salary for this position is £41,600 (depending on level of experience) My client has 2 x 12 month contracts available. Benefits include: Hybrid working, parking on-site, Christmas closure (given to you), interest free loans for discounted season tickets for travel and bicycle purchases, discounts website, Employee Assistance Programme, two staff restaurants, gym and sporting facilities If you drive there is parking on-site, If you are travelling by public transport, the business is located about 10 minutes walk from the nearest train station and buses stop close by the offices. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

Camp Manager - October Holiday Camp - Sutton High School - Sutton, London \n\n Making school holidays extraordinary \n \nThe Details \n\n\n\t • Title: Camp Manager\n\t, • Reporting to: Head of Operations\n\t, • Contract: Seasonal work in school holidays.\n\t, • Directly manage a team of staff selected for you to ensure they deliver both the quality of care and the standard of activities expected at Ultimate Activity Camps.\n\t, • Inspire your staff to deliver quality activities by leading by example with energy and enthusiasm.\n\t, • Ensure all policies and procedures on camp are adhered to by yourself, your staff and the children in your care, including all health and safety, and safeguarding procedures. This may include implementing new procedures to ensure camp runs smoothly and remains a safe environment for staff and children.\n\t, • Lead Camp Induction Day for your staff prior to camp opening.\n\t, • Work with the Early Years Leader to ensure Ofsted requirements are always met on camp, liaising directly with an inspector in the event of an inspection.\n\t, • Liaise with Head Office with updates, queries any issues that arise throughout the day.\n\t, • Act as the point of contact for parents on camp, in person and on the phone, including feeding back any issues that arise throughout the day.\n\t, • Act as the point of contact with the Host School, meeting with their representatives to ensure the smooth running of camp.\n\t, • Manage all administrative duties on camp, including sign-in and sign-out procedures, registration, staff rotas and changes to the timetable.\n\t, • As well as our multi-activity programme, Ultimate Activity Camps encompasses several other specialist programmes. As a Camp Manager you must liaise with the staff teams of these specialist programmes to ensure the smooth running of your site.\n\t, • Manage any other challenges that come with running a dynamic holiday camp environment.\n\t, • Continuously promote the welfare of the children in your care and ensure the provision of childcare is always of a high quality to meet the needs of individual children from differing backgrounds and stages of development.\n\t, • Live up to the Ultimate Activity Camp promise of ‘Inspiring Children Every Day’ and behave in a manner that reflects the expectations of the company throughout your employment.\n\t, • Qualified or working towards a qualification in childcare, teaching or coaching, with significant experience of working with children.\n\t, • A natural leader with management experience, ideally within the holiday camp, childcare, teaching or coaching sectors.\n\t, • Excellent communicator, with strong face-to-face customer service skills. Candidates must be confident in their ability to talk to parents and host school staff.\n\t, • Good working knowledge of camp activities. You must be prepared to take short term cover of groups until suitable cover is sorted.\n\t, • Good decision maker, able to quickly assess and make informed judgements.\n\t, • Pro-active and conscientious, able to adapt to situations when required.\n\t, • Paid pre-camp training programme to prepare you to be an Ultimate staff member.\n\t, • Competitive pay and opportunities for progression\n\t, • Subsidised First Aid qualifications and CPD opportunities.\n\t, • Each day is filled with rewarding work in an enthusiastic environment.\n\t

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: Croydon, United Kingdom 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅Here's the exciting bit… A day includes: As a Senior Buyer you will lead a team of buyers/junior buyers and BA to deliver the commercial business strategy for Fragrance. This role will play a critical part curating our Promotion strategy across our Star Buys and Event Long Promotions, range curation including our self-select space, Premium Fragrance range roll out & strategy, NPD strategy and promotional planning, working closely with Marketing, Merchandising and Supply Chain to deliver a compelling, competitive and profitable fragrance proposition. This role reports into the Head of Trading – Fragrance. Generate detailed customer focused initiatives, in line with the commercial Department strategy and support with execution. Listens to the customer and implements new ideas and ways of working which are designed to improve service considering both Online and Offline. Ensures the team priorities actions which delight the customer/team member. 📝Key Responsibilities: • Interacting with a variety of Stakeholders: Commercial, Suppliers, Marketing, Merchandising, Supply Chain and AS Watson occasionally., • Develop, implement, and deliver category plans including range reviews, promotions pricing and stock that are consistent with overall commercial strategy and financial objectives., • Partnering with Marketing to shape impactful campaigns, overlays and CRM activity that drive demand and brand visibility., • Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., • Building strong, strategic relationships with key fragrance suppliers, negotiating commercial terms, fixed investment, exclusivity and bespoke campaigns., • Able to write, present and deliver strategic objectives above and beyond the day to day promotions, pricing and star buys., • Working closely with Merchandising to ensure the right range is in the right stores, with strong availability and controlled stock risk., • Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs., • Continuously evolving the fragrance proposition to stay ahead of trends, innovation and customer expectations., • Manage and coach team members to achieve both Category and personal development objectives. 👩 💻This job is a good fit for you if: • You enjoy a fast paced, ever changing environment where you can own the strategic decision making for your categories, • Have a passion for fragrance, brands and innovation, with a strong customer mindset., • You are great at building trusting relationships with your stakeholders & leading a team., • You have an analytical mindset for translating data., • You are good at prioritizing, delegating tasks and managing deadlines., • Enjoy negotiating and influencing to deliver the best outcomes for the business., • Can manage tough/complex messages with all stakeholders. expectations, and shares feedback in a meaningful way. 🤔 What you’ll need: • Strong understanding of the fragrance market and current industry trends., • Proven experience negotiating commercial terms and fixed supplier investment., • You will have strong negotiator skills to be able to secure the best outcomes for Superdrug., • You need to be confident in making commercial decisions that impact our stores., • Strong leadership capabilities to deliver results through people., • Ability to present clearly and commercially to senior audiences., • Proactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy., • Uses data and insights to challenges the status quo to keep us ahead of the competition., • Uses data to inform and generate new ideas and make decisions to improve on future plans., • Tech & AI : Helping your team understand when to use AI, when to rely on human judgment, and how to combine both., • 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend., • 30% discount on Superdrug Own Brand Products both in store and online., • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station., • Company pension matching and bonus., • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it., • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes., • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.

UK & International Commercial Admin Support International Team - Bromley Lakeland Dairies Co-operative Society Limited (The Group) is the second largest dairy processor on the island of Ireland. The business is complex and ambitious with a milk supply pool of 2 billion litres of milk, drawn from over 3,200 family farms across 16 counties. With the most modern dairy manufacturing facilities in 8 locations on a cross-border basis, the Group supplies to a broad customer base including some of the world’s foremost ‘blue chip’ companies across the dairy food ingredients, foodservice and consumer food channels on a domestic Ireland, UK, European and global basis. Internationally we export some 240 different products to over 100 countries worldwide. The Group’s Agribusiness Division (Lakeland Agri) operates a state-of-the-art Animal Feed Manufacturing Facility and is a leading and innovative provider of the highest quality feeds and agricultural inputs to dairy, beef and sheep farmers across the north and south of Ireland. Applications are invited for the above position within our International Sales team. The Role: The successful applicant will play a key role within our Commercial team, combining office management, administrative coordination, and project support. This role ensures the smooth running of our Bromley office while contributing to key commercial initiatives such as pricing strategy and trade show logistics. Key responsibilities will include (not limited too): • Coordinate logistics and planning for UK trade shows to ensure smooth execution., • Managing all UK pricing models, • Ensure compliance of invoice checking to local UK Bromley suppliers and specific customers for the UK division., • Lead strategic projects for the Commercial team, including defining and rationalising the UK pricing strategy., • Oversee office management, including health and safety compliance., • Provide reception support when required, handling calls professionally and directing enquiries appropriately., • Organise business travel, restaurant reservations, and hotel accommodation as needed., • Handle incoming and outgoing mail, including email distribution, courier arrangements, and postal services., • Process invoices accurately with correct coding and forward to Accounts Payable for timely payment., • Prepare parcels for dispatch, arrange collections, and manage postal requirements., • Support the payroll team with annual leave and absence for the Bromley office. The person: The successful applicant will possess GCSE Math’s & English or equivalent (Grade C or above), previous experience of office administration, customer service and liaising with colleagues and team members at all levels within the workplace. Proficiency in Microsoft Office, a high level of numeracy, excellent communication and organizational skills are other essential criteria for this position. Experience of working within the FMCG sector, report generation, ERP systems and/or HR related duties would be advantageous. If you have the necessary skills and attributes to meet this exciting opportunity in a dynamic, high volume and fast-moving business, we would be delighted to hear from you. Application Process: To apply for this role, please send a copy of your CV by email to Glen Young () by no later Monday 30th March 2026. Lakeland Dairies Ltd is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process or have questions relating to accessibility, please contact us at .

Deichmann Shoes have an exciting opportunity to join our growing business – working as a Cover Store Manager, supporting our store in Bromley, and other stores in the surrounding area. For this particular role the stores you will cover & support include; Bromley, Lewisham, Bexleyheath, Woolwich, Croydon, Ilford and additional stores considered to be within a reasonable commuting distance. Working as a Cover Store Manager for Deichmann, you will be offered a competitive salary of £33,500 per annum. This is a full time, permanent position and you therefore must be fully flexible to work across the week. Ideal candidate: Our Cover Managers are our fast track, high potential managerial talent! After initial training, Cover Managers build their understanding of how Deichmann stores operate, by providing managerial cover across a cluster of stores. You must therefore be able to travel within a defined geographical area. On completion of training, Cover Managers are in an ideal position to be promoted to Store Manager. Our ideal Cover Managers will therefore have previous experience at supervisor / management level, within a retail setting or similar, and be keen to progress their career in store management. Key activities: • Motivate and coach the team to deliver excellent customer service., • Lead by example in promoting and upselling products., • Drafting rotas, in line with payroll budgets., • Stock management., • Analysis of sales figures & reports., • Ensure all company standards are implemented and maintained i.e., merchandising, administration., • Working to targets and hitting company KPI’s., • Assisting with the recruitment and development of the team. Personal characteristics: • A hands-on leader, with experience in retail or a related industry sector, • A positive & flexible approach with a can-do attitude., • The ability to work under pressure, in a demanding, fast paced environment., • The confidence and ability to motivate, coach and inspire the team., • Strong communication skills., • Methodical & organised with a structured approach to work., • Strong numeracy skills., • Candidates with a full UK driving licence are preferred - due to the travel involved* At Deichmann we can offer you the opportunity to develop and progress your career within a fast paced, growing company, in return for which we want you to strive to be the best retailer you can be and deliver fantastic customer service through your team. If you would like to join the team at Deichmann UK as our Cover Store Manager and you meet the job requirements, please click apply.

Overview Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time Counter Manager to make real connections in Boots, Bromley! As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences Responsibilities As a Counter Manager, your missions, will be as follows: • Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance., • Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue., • Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals., • Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets., • Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity i...

Were looking for a friendly, driven Showroom Sales Manager to lead the full customer journey from first chat to final design. Youll also work closely with the branch team, grow new and repeat business, and make sure the local area knows your showroom is the place to go for brilliant service and ide

Job Category: Waste & RecyclingRegion / Division: UK RegionLocation: Hybrid working - Waste Collection Depot, Portsmouth (2 days minimum requirement) and home-basedWorking Hours: 37 Location: Waste Collection Depot, Portsmouth. Role is hybrid between office-based/travel to off-site across the city and working from home. Minimum requirement of two days per week in the office. Fixed Term Contract/Secondment for 12 months Your new role We have a brilliant opportunity for a Waste Management Project Officer to join the Waste Management Team within Neighbourhood Services of the Housing, Neighbourhood & Building Services (HNB) Directorate. The Waste Management Team work to 'enable recycling and remove waste on collection day'. As a service, we take pride in our work by valuing others, focusing on what is important so that we make a real and positive difference. The service is preparing the city and residents for a new recycling collection system, aiming to ensure we can recycle more materials in line with 'Simpler Recycling' and the Environment Act 2021. With Portsmouth being such a densely populated city, there will be challenges accommodating the needs of those residents living in communal properties as well as those living in properties with limited space. The role will have responsibility for preparing residents, businesses and landlords/managing agents for a new recycling collection system to comply with the Environment Act 2021. You will manage and lead stakeholder engagement with landlords/managing agents, businesses and residents to inform and assist them in improving waste management in readiness for twin-stream recycling. This will entail site meetings, email and telephone correspondence to those stakeholders. Please see the full job profile attached at the bottom of this page for all details of what the role will involve! Who is the person? You need to: • Have relevant experience of working in waste management operations, ideally from a collections perspective, including understanding relevant waste legislation and regulations, • Have experience managing your own workload, • Hold a full driving licence, • Experience of using Microsoft office applications and using data to improve services, • Have a good understanding of the types of waste management issues that can hinder an efficient service and act to resolve or escalate when necessary, • Experience of problem solving and demonstrate how you sought solutions, • Be a good communicator, and be able to give clear guidance and information to a range of stakeholders, • Have good local geographical knowledge, • Be able to self-manage and have good planning skills, • Have a good understanding of Health and Safety legislation in relation to waste collections and adhering to safe systems of work, • Have an understanding of waste collections within Portsmouth i.e. types of waste collected, contamination, non-domestic waste, and carrying out collections in line with the Council's Waste Collection Policy Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Additional Information If you have any questions, or would like an informal discussion about the role, please call or email Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ All employees at the Waste Depot are subject to the Substance Misuse Drug & Alcohol Testing Policy and reserves the right to carry out with cause and random testing. Should you require any support in completing the application form please contact or call the recruitment team on .

Job Category: PlanningRegion / Division: UK RegionLocation: Civic Offices PortsmouthWorking Hours: 37 Planning Officer Salary: Band 7 £32,061 - £36,363 plus market supplement of £3,113 p.a. (subject to review) Senior Planning Officer Salary: Band 8 £36,363 - £39,151 plus market supplement of £4,373 p.a. (subject to review) Why work for us? We are looking for a Planning Officer or a Senior Planning Officer to join our service. This is a full time, permanent role based at the Civic Offices, here in Portsmouth. We offer hybrid working where 2 days will be office based. This is an exciting time to come and join our Service, we are busy with major infrastructure projects across the city and you will be part of the team that will be unlocking housing and regeneration opportunities to shape the future of Portsmouth. Please indicate in your personal statement which role you are applying for. Your new role You will be responsible for dealing with planning proposals and associated appeals, as well as providing guidance and advice to a wide range of customers inside and outside of the organisation. You will be part of a team that will deliver a responsive development management service focused on delivering sustainable development and growth within Portsmouth . The team is committed to delivering a responsive customer-focused service that brings forward sustainable development that meets the housing and employment needs of the City. Who is the person summary: To apply for the Senior Planning Officer role you must have: Essential: • An appropriate post graduate qualification (e.g accredited by the RTPI), and demonstration of continuous professional development post qualification, • Solid knowledge of planning legislation and experience working within Development Management, • A proven track record of handling development proposals successfully, including major applications, • Strong communication, negotiation and influencing skills, • The ability to lead on complex planning matters and support others in the team, • An understanding of local government, political sensitivities, and the role planning plays in delivering regeneration, • Experience in enforcement and a problem‑solving, proactive approach to work About Portsmouth City Council Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___ Additional information If you would like to discuss this role in more detail with the hiring manager, please contact Nick Lloyd-Davies: email: Please indicate in your personal statement which role you are applying for. Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ Please ensure that you read the job profile for full details on the post. We offer hybrid working with the expectation to attend the office minimum 2 days a week (pro rata for part time), this remains flexible, depending on the role and subject to business needs. In the personal statement, you must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be shortlisted. Should you require any support in completing the application form please contact or call the recruitment team on . We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___

Job Category: HousingRegion / Division: UK RegionLocation: Civic Offices, PortsmouthWorking Hours: 37 Great and rewarding opportunity to join our Housing Needs, Advice & Support service as a Homelessness Money Advisor! Portsmouth City Council's Housing Needs, Advice & Support Service (HNAS) works directly with customers to help deal with housing needs including the need to find alternative housing, to prevent homelessness in the city and to fulfil the councils' statutory homeless functions. We are a busy front-line service dealing directly with customers, many of whom are vulnerable and/or living in inadequate housing or facing homelessness. The service assesses and advises customers on the housing options available to them, provide support services to vulnerable people and rough sleepers, provide temporary accommodation and link with providers to help people move into more suitable and/or permanent accommodation. The Money Advisor team support our customers to solve their problems and meet their responsibilities, which includes sustaining their income, paying their rent and bills and budget management. Despite an ongoing programme of welfare reforms, the impact of the pandemic and the increase in the cost of living, our Money Advisors have continued to support our customers to maximise their income, prioritise outgoings and resolve debt. If you believe you can make a valuable, positive contribution to our team then please read below for more about the role. The role includes keeping up to date with welfare reforms as they happen and sharing this with your colleagues. The Money Advisors support Housing Assessment & Advice Officers (HAAO), Temporary Accommodation Officers (TAO) and Housing Register and Allocation Officers (HRAO) and Private Accommodation Sustainment Officers (PASO) to maximise the customers income, reduce debt, and manage their budget to sustain or source accommodation. This is not a traditional Money Advisor role. Working within HNAS you will not necessarily have responsibility for case holding or lead on money advice to customers. Instead, you will work as part of the HNAS team sharing your expertise in welfare benefits, debts and budgeting, developing the skills of others to deliver appropriate budgeting advice and assistance with maximising income. For full details of what this role will involve please see the job profile attached at the bottom of this page! Who is the person? Remember to demonstrate why you are suitable against each of the points below through descriptive examples from work/personal experience which clearly illustrate what you did and where appropriate the outcome achieved. You need to: • Demonstrate a good working knowledge of welfare benefits preferably with experience of supporting and advocating for customers., • Have experience of supporting customers with budgeting advice and advising on priority and non-priority debts, you may hold a relevant qualification, though applications are also welcomed from those without formal qualifications., • Be approachable, supportive and non-judgemental, and able to foster positive working relationships with customers, colleagues and other professionals., • Be able to listen well and use effective questioning skills to drill down into the root causes of customers' problems., • Be competent at understanding complex information and relaying to customers in clear and simple terms to ensure the best outcome for the customer., • Have strong written and verbal communication skills to enable effective negotiation with creditors or other professionals where appropriate., • Have experience of developing others in performing effectively in their role, with the confidence to reflect with them on the quality of their interactions., • Be self-motivated with the ability to work without support and with a willingness to keep your knowledge up to date through your own research., • Have an understanding of the wider social issues that effect the residents of Portsmouth., • Be competent with using Microsoft software including: Excel, Word and Outlook and be able to use IT systems to keep clear, accurate, concise and methodical records., • Be flexible as you may be required to work from any of the 7 area Housing Offices to cover periods of sickness and annual leave. You may be required to carry out visits outside of normal working hours. Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Additional Information If you have any questions or would like to have an informal chat about this role please contact or Interview process: 28th & 29th April 2026 Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Should you require any support in completing the application form please contact or call the recruitment team on .

In a Nutshell We have a fantastic opportunity for a Senior Quantity Surveyor to join our team within Vistry South East, at our office in Caterham, Surrey. As our Senior Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Behave in line with our company values - Integrity, Caring and Quality, • HNC / HND in Surveying or equivalent, • Proven experience as a PQS / SQS / Commercial lead working within a residential house builder (dependent on position level), • Experience maybe gained from a similar position or promotion, • A good understanding or building regulations and legal obligations, • A good knowledge or construction methods and materials, • Strong mathematical and IT ability, • Ability to assess and analyse information, • Good business sense, • Good understanding of budget management, • Negotiating and networking skills, • Excellent communications skills, • Able to work under pressure, and accept criticism of work, • Good team working skills, • Accurate with an eye for detail, • Degree in Surveying or similar, • Lead, support and coach your direct reports and the wider team to support their growth and development., • Be active in the recruitment of new starters to the team and then throughout the employee life cycle, including holding development reviews and succession planning exercises., • Working closely with other departments, including Land, Development and Construction, you will attend design meetings to advise on all areas that may have a cost implication., • Recognise and advise Site Managers on delays, extensions of time and loss and/or expense and ensuring relevant notices are issued., • Attend development meetings when appropriate, contract pre-start and subcontract package review meetings., • Upon receipt of Contract Documentation, you will be responsible for checking all contract drawings to identify errors, omissions, anomalies and areas where unnecessary cost may arise., • Receive initial tender information and assist in the preparation of the proposed tender lists and updating of subsequent procurement programmes., • Distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors, • Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required., • Assess site staffing levels and build programmes with the Construction Director to ascertain preliminary costs, including collating all cost information and preparing the start on site budget., • Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team., • Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations., • Issue variation orders and development changes alongside providing cost advice on major variations prior to issue. You will issue revised contract drawings to subcontractors; negotiating the cost of variations including liaising between Buyers and Build Managers. You will provide a full range of pricing information for purchaser's extras., • Check all costs posted to each contract, collate and reconcile all costs resulting from subcontract works, variation orders, site instructions, material order and preliminary / running costs. This will include providing monthly analysis of costs and identify possible areas of over expenditure at future dates., • Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates., • Take responsibility for the preparation of documents for the basis of external valuation with the client's agent (CSA, Stage payment schedule, Tick offs)., • Keep the RAMS schedule updated and issued to all relevant parties., • Preparation of financial reports including:, • Internal Valuations/CVRs and subcontract liability reports in accordance with schedule of accounting period end dates and deadlines., • Margin Analysis reports., • Commercial Analysis (final margin) forecasts and Cost to Complete forecasts., • Cash Flow forecasts., • Turnover forecasts., • De-brief reports., • Place and issue sub-contract orders in accordance with Group Policy and Commercial Best Practice to budget and within programme requirements., • Attend and minute all sub-contract order adjudication meetings., • Compile reports on contract letting vs. estimate for each site periodically, as required., • Liaise with build department on sub-contractors' performance and compliance with order conditions., • Ability to deal with complex consortium sites and attend relevant meetings., • Complete sub-contract orders to accord with site programmed build requirements in accordance with Group Policy and Group Rebate schemes and fully adjudicate prior to issue of documentation., • Set up and regularly review with the site management team the PPQA tick sheet to facilitate sub-contract contract work payment., • To liaise with company management and provide all necessary forecast and site budget information to meet the business's reporting requirements., • Control and report post contract cost movements per development every month. Update CV1 and CV2 site specific reports and provide details of all 'unscheduled' and 'scheduled' order revisions i.e. Site Instructions and site purchase orders. To provide such monthly reporting as required by the Commercial Manager., • Review professional fee provisions and statutory service cost, and credits, with the technical department., • Ensure invoices/applications for payments are processed in accordance with Vistry Group Standard Terms and Conditions of Contract., • Immediately advise management of notification of impending claim or legal action arising from a disputed claim or payment from a Sub-Contractor/service provider., • Where necessary, determine a sub-contract order in accordance with Standard Terms and Conditions of Employment and liaise with Build Department in this respect. We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1 JBRP1_UKTJ

What You’ll Do: Engage with customers in person and over the phone to discuss their service and MOT needs Book appointments from the lead qualification team Recommend suitable maintenance and repair solutions based on customer needs and budget Clearly explain work required, associated costs, a

We're Hiring: Underwriting Team Manager Location: Remote UK residents only Working Hours: Monday to Friday, 09:00 17:30 Salary: Competitive Benefits: 25 days holiday plus a fantastic range of benefits Are you an experienced mortgage underwriting leader who thrives in a fast paced, customer focused environment. We're looking for a proactive and inspiring Underwriting Team Manager to lead, motivate and develop a team of Underwriters, ensuring outstanding service delivery and high quality decision making. As an Underwriting Team Manager, you'll oversee the smooth and accurate processing of mortgage applications from submission through to completion. You'll drive performance, champion quality, support continuous improvement, and ensure regulatory standards are met at every stage. This is a people centric leadership role where your ability to coach, develop and engage your team will be key to our operational success. • Leading, coaching and developing a team of up to 10 Underwriters to achieve service, quality and productivity targets, • Ensuring high levels of service excellence and acting as an escalation point for complex cases, • Overseeing underwriting quality and ensuring work adheres to policy, procedures and mandate guidelines, • Managing workflow, capacity planning and team performance, • Working closely with Credit Risk, third party partners, valuers and internal stakeholders, • Monitoring risk, compliance and financial crime controls, • Conducting audits, sample reviews and quality checks to continually enhance performance, • Supporting process improvements and contributing to departmental development projects, • Proven experience leading underwriting teams within a mortgage environment, • Strong underwriting background with a good understanding of residential and Buy to Let processes, • Excellent people management, coaching and development skills, • Confident decision maker with the ability to assess risk and maintain quality, • Experience handling customer or broker escalations and complaints, • Strong analytical skills and ability to interpret MI, • Knowledge of regulatory and financial crime requirements At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity friendly employer committed to creating a supportive environment where all employees can thrive At Kensington Mortgages, our people are our greatest asset.

We’re excited to offer a fantastic opportunity for someone looking to begin their career through a Projects apprenticeship. This role provides structured training, valuable on the job experience, and the chance to develop skills that will set you up for long-term success. At Portakabin, we provide modular buildings for hire and sale for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction. We’re looking for a motivated apprentice who will bring energy, creative new ideas and a fresh perspective to help Portakabin continue to innovate, lead and transform the world of modular buildings. As a Projects Apprentice at Portakabin you will be based at our Peterborough Hire and Service Centre. Your role will be supporting the team to assistance with the co-ordination and implementation of a variety of projects. You will learn what needs to be achieved to deliver successful projects; utilising resources to support with the management of projects whilst building an appreciation for costs, the need for good planning, organisation, leadership, management and communication skills. Our professional apprenticeship programme has been developed to ensure you are supported throughout every step of your journey. Your 2-year apprenticeship will be delivered through a blended learning approach supported by our learning provider, Heart of England. You will be stretched, challenged and supported by a business that views your professional development as a priority. During the programme you will complete a Level 4 Associate Project Management apprenticeship. Role Details: • Annual Salary - £20,000, • Role based: Peterborough Hire and Service Centre, PE4 5ET, • Contract type: 36.25 Hours Per Week, • Annual leave of 25 days per annum plus bank holidays, • Support with the management of stakeholders, taking account of their levels of influence and particular interests., • Communicate with a variety of audiences and developing your ability to negotiate., • Have an awareness of project budgets and build an understanding of planned and actual costs., • Determine, control, and manage changes to the scope of the project, including assumptions, dependencies, and constraints., • Be involved with monitoring the progress of projects., • Identify and monitor project risk or opportunity, plan and implement responses to them, contribute to risk registers., • Understand the resources required to successfully deliver a project, including colleagues, sub-contractors, and how to manage these., • Gain awareness of Health & Safety; and become confident challenging or raising concerns if something doesn’t look right; resilient in conversations with site teams., • Gain site based confidence; role is not purely office based; the candidate must feel comfortable working on active construction sites., • Become comfortable around heavy plant and logistics; including large cranes, HIABs, and lorries (often abnormal loads with escorts)., • After a period you will conduct site visits and travel between locations. What we’re looking for…. • 5 GCSEs including Maths and English at Grade 4 or above (A-C), • A candidate with a positive attitude, resilience and willingness to learn – be able to adapt quickly, learn technical processes, and manage varied environments., • Fantastic communication skills – both in person and virtually!, • A strong understanding of Microsoft Word, Excel and PowerPoint, • Good organisation and planning skills, • Practical problem solving mindset; able to assess access, constraints, enabling works, and technical challenges on site., • Experience working in customer service or a client facing role (desirable but not essential), • Full UK Driving License (desirable but not essential). Due to the high volume of site visits and travel between locations. We have lots of fantastic success stories from previous apprentices who have gone on to achieve industry recognised qualifications through their apprenticeships and many of our past apprentices are still working within the business today or have gone onto have successful careers elsewhere. Our workplace culture will allow you to pick up not only the knowledge and skills to be used in your future career but also experience working in a professional but relaxed environment that will give you the confidence to excel in your role and develop as a professional. We truly believe that we put our people at the heart of everything we do, and you will have the job security and development opportunities that are rare in the current climate, so why not join us, and be a part of our continuing growth and success? With exciting future ambitions, we couldn’t think of a better time for you to join us. Apply… If interested, please submit your application as early as possible, applications will be reviewed on receipt. Important Dates: Closing Date: - Monday, 13 April Interviews: Commencing April - You will be contacted for in person interviews. Offers issued: Mid-May NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled. • A range of dedicated health and wellbeing services, • Employee Assistance Program, • A chance to give back to your community with an annual Volunteering Day Off, • Cycle to Work Scheme, • Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)

Role: Cleaning Supervisor Hours : Full time, 35 hours per week, including weekends. Location: American Express Elite Football Performance Centre, Lancing Contract Type: Permanent Deadline Day: 2nd April 2026 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact. Come and lead our cleaning team at our first-class training ground Are you looking to join one of the Souths leading Premier League football clubs? If so, then this could be the role for you. As a Cleaning Supervisor, you will be responsible leading a team in delivering exceptional standards throughout our elite training ground. You will support the team in cleaning all public and staff areas, regular deep cleans and assisting with the set-up of events as required. You will ensure that the work carried out is compliant with Health and Safety legislation and COSHH. Your core hours will be worked according to the facilities rota (this will include weekends and Bank Holidays). About you To succeed in this role, you should have prior experience supervising teams within large facilities or sports venues. Strong customer service skills and exceptional communication are key. It is essential that you have a proven track record of delivering high standards of work within specific deadlines. You will work hard, but the great thing about football is that you will see the results. Our values are essential to our success Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do: ? Treat People Well ⚪ Exceed Expectations ? Aim High. Never Give Up ⚪ Act with Integrity ? Make it Special ⚪ Be Fan Focused How we say thank you In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to: ? Complimentary breakfast and lunch at both sites ?️ 23 days holiday rising with length of service (pro rata for part time staff) ⚡ Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more! ? Enhanced family policies ?️‍♀️ Access to a gym and padel court at our training ground ? Priority access to match tickets and access to free WSL tickets for 2025/26 season ? In-house training programme and CPD opportunities ? Exclusive discounts and benefits from our partners and local businesses Our commitment to EDI We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact Safeguarding is part of everything we do We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role The Supply Chain Co-Ordinator plays a central role in ensuring smooth, efficient and cost effective manufacturing operations for the Smurfit Westrock Markham Vale Site. This position bridges production scheduling, inventory management and supplier coordination to make sure materials are available on time and in full for live production running. They will support the Supply Chain Manager to produce daily production plans for the site, strategically maximizing operational efficiency and productivity whilst managing customers expectations and delivery requirements. Key Responsibilities • Develop and maintain both long term and short term production schedules aligned with customer requirements, maximised efficiency and business goals, • Coordinate with production teams to ensure schedules are realistic and achievable, • Monitor and report on production progress and adjust plans as needed to meet deadlines, • Communicate schedule changes, material delays or risks proactively, • Identify bottlenecks and propose solutions to improve efficiency, • Riase and issue purchase orders with raw materials suppliers, • Plan and schedule outsourced work in alignment with customer and internal production requirements, • Analyse production and purchasing data to identify trends and improvements for margin enhancement opportunities, • Work with the Supply Chain Manager & Supply Chain Material Lead at MV North to coordinate the flow of raw material to support production schedules, adjusting priorities as needed to meet operational demands., • Maintain inventory accuracy, including raw material stock counts and reconciliation as required – in line with auditing regulations., • Complete all required documentation accurately and on time, including delivery dockets, manifests and system entries., • Communicate clearly with the Material Lead and internal stakeholders, including Markham Vale North teams, Supply Chain, transport providers and Markham Vale Production., • Strong administrative skills, including data entry, tracking and record keeping, • Experience in production planning, procurement or supply chain roles, • Strong understanding of manufacturing processes and material flow, • Good IT skills and confidence working with Planning Scheduling Systems and Microsoft applications., • Strong organisational, problem-solving and time-management skills, with the ability to manage multiple priorities., • Analytical mindset with attention to detail, • Good communication, teamwork and interpersonal skills and the ability to provide direction and instructions to others., • 40 hours per week., • Day shifts (specific hours to be agreed)., • Flexibility is required to support production and operational schedules., • Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme, • Ongoing training and development opportunities, • 24/7 confidential support for you and your family, • Flexible working options and family-friendly policies Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.

Motor Claims Team Manager Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Croydon (at least 3 days a week office) 55k plus bonus Croydon | Hybrid (3 days in office) £55,000 + Bonus IPS are working with a global insurer looking to appoint a Motor Claims Team Manager to lead a high-performing team handling complex third-party motor claims. This is a leadership role with real influence youll shape performance, drive technical excellence, and play a key part in controlling indemnity spend while improving customer outcomes. The role Youll manage a team of adjusters handling predominantly Third Party Property Damage claims, with exposure to credit hire and some bodily injury. Working closely with senior leadership, youll be responsible for delivering strong operational performance, maintaining technical standards, and embedding a culture of continuous improvement. Youll also act as a key escalation point, ensuring customer outcomes are handled fairly and efficiently, while maintaining strong relationships with brokers and clients. What youll be doing Leading, coaching and developing a team of motor claims professionals Driving performance against KPIs, SLAs and cost control targets Providing technical guidance on complex claims (up to circa $500k) Managing stakeholder relationships across brokers, customers and internal teams Ensuring strong governance, compliance and audit performance Implementing strategies to improve claims outcomes and service delivery Handling escalations and complaints with a customer-first approach Experience Proven experience leading motor claims teams Strong technical knowledge across casualty motor xrnqpay (TPPD, credit hire, some BI) Experience handling complex/high-value claims Solid understanding of the UK motor claims landscape and regulatory framework Confident communicator with the ability to influence at all levels Strategic mindset with a focus on improving performance and reducing costs Organised, proactive and comfortable in a fast-paced environment This is a chance to step into a visible leadership role within a well-established global business, where youll have the autonomy to shape your team and make a measurable impact.

Knowledge of customer care, service improvement, and data‑driven insight. Adecco is delighted to be recruiting a Customer Insight Team Leader to support a major local authority's Housing Needs and Housing Management services. You’ll lead a team of Customer Insight Specialists, oversee complex co

A prominent optician retailer in Croydon is looking for an Assistant Manager to lead their team in delivering an outstanding customer experience.In this role, you will manage various operations including customer service, team coaching, and clinical activities.You will also play a pivotal role in tr

A leading retail organization in Reigate is looking for a Customer Team Leader to manage store operations and lead a dedicated team. You'll play a key role in ensuring excellent customer service while engaging with local communities and charities.

Experienced Sales Manager needed to lead a high-performing estate agency team, drive sales and uphold customer service standards.

Job Role: Customer Service Manager Location: South London Start Date: ASAP Duration: Temp-to-Perm Salary: £17.71ph PAYE Overview This role is responsible for leading a customer service and inside sales function within a business-to-business environment. The position focuses on delivering high-quality support to both internal stakeholders and external customers, while also driving lead generation and supporting revenue growth. The successful candidate will oversee a small team, manage customer interactions across the full sales lifecycle, and collaborate closely with commercial and operational teams to ensure a consistent and effective customer experience. Key Responsibilities Oversee daily customer service and inside sales operations, ensuring service standards and performance targets are achieved Act as a central point of contact for customer enquiries relating to orders, quotations, deliveries, returns, and issue resolution Build and maintain strong relationships with both new and existing customers, guiding products and services Ensure customer agreements, pricing, and contractual terms are processed in line with internal policies and procedures Monitor and manage sales pipeline activity using CRM systems to maximise conversion and revenue opportunities Lead, coach, and develop team members, including onboarding, training, and performance management Skills & Experience Demonstrated experience in customer service and/or inside sales leadership within a B2B environment Experience in a technical, manufacturing, or industrial environment Experience managing customer relationships, proposals, and sales processes Familiarity with CRM systems and performance tracking tools Comfortable working with data, reporting, and standard business software (e.g., spreadsheets, documents) If this role is of interest to you, please reach out to (url removed)

As a Kitchen Sales Designer, you will support our Trade customers, by turning their clients' dream kitchens into a reality. Meeting end users in their homes you will listen to their vision, seek to clearly understand their needs, and offer your expert advice. You will then plan and design inspirational kitchens that exceed their expectations for both design and utility. You will have the confidence to negotiate with our Trade customers, whilst promoting and protecting the integrity and value of the design and the quality of our products. Skills and attributes you need to be a successful Kitchen Sales Designer: Customer service Thrives in fast-paced environments An eye for design Previous sales experience Prioritisation and organisation skills Curious learner Results driven Full UK Driving license Access to your own vehicle Previous design (CAD) experience is preferred, but not essential It doesn't matter if you haven't worked in this industry or as a Kitchen Sales Designer before, as we will offer you face-to-face and online training via our own Howdens Academy, which will cover everything from kitchen measuring & compliance, inspirational design, technical product knowledge, and sales skills. We're looking for people who are enthusiastic and energetic with a passion to deliver excellent customer experiences that lead to sales. What you get from us as a Kitchen Sales Designer: Competitive salary Monthly depot bonus OTE Competitive Pension Plan with a maximum company contribution of 12%. Team incentives and outings 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. #LI-LO1 #CVL INDKSD #Reed

Job Title : Fitness Advisor Hours : 24 hours Rate of Pay : £12.90 per hour Location : Tamworth Are you passionate about fitness and helping others achieve their health goals? Bannatyne Group, a leading name in health and wellness, is seeking a dedicated Fitness Advisor to join our dynamic team. If you have a commitment to excellence and a desire to make a difference, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Fitness Advisor: Lead group fitness classes and provide one-one training sessions. Provide personalised fitness assessments and develop tailored workout plans for members. Offer guidance on exercise techniques, equipment usage, and overall wellness. Motivate and support members in achieving their fitness goals. Ensure the fitness area is safe, clean and well maintained. Stay updated with the latest fitness trends and techniques to provide cutting edge advice. Promote Bannatyne's services, special offers, and membership packages to enhance the member experience. Monitor and drive performance to achieve your key performance indicators (KPIs) related to volume of member journey touch points, occupancy of group exercise classes and relevant contribution to revenue via Personal Trainer sessions, Choose to Lose and Fuel Smart. What we are looking for: Be qualified in Reps L2. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you were educated to HND level in Health and Fitness. It would be beneficial if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc) Why Bannatyne? At Bannatyne Group, we are committed to promoting health and wellness. As a Fitness Advisor, you'll have the opportunity to inspire and transform the lives of our members. You'll work in a state of the art facility, equipped with the latest fitness technology, and be part of a team that values your expertise and enthusiasm. Ready to inspire and motivate others whilst advancing your career? Apply now and join the Bannatyne family! Join us at Bannatyne, where your passion for fitness will inspire and transform lives! TPBN1_UKCT

A fantastic opportunity has emerged for a Head of Housing Management to join one of Adecco's leading public sector clients in a temporary role until they recruit permanently for the post (likely to be 3-6 months). This role is hybrid working, so requires a minimum of three days each week working from our client's office. Based in South London, this is a full time role (36 hours, Monday to Friday) and will report directly into the Director of Housing Management. You will be responsible for the design and delivery of housing management services for the residents, including anti social behaviour, tenancy sustainment, tenancy checks and environmental improvements. In addition, you will also undertake the role of strategic lead including associated policies and procedures in relation to housing management and support services. Key elements of this role include: • Managing responses to complex professional or politically sensitive issues * Planning and ensuring service delivery, as well as controlling operational activities ensuring professional standards are delivered. * Managing key relationships with delivery partners/providers to commission and deliver outcomes * Developing service plans to meet strategic business goals, ensuring compliance with all internal and external standards. * Ensuring the development and delivery of continuous improvements in all aspects of the housing management service. * Leading, motivating and developing staff to create and maintain a highly competent and participative workforce. * Identifying, securing, deploying and managing the resources necessary for the service area to meet or exceed its objectives. * Ensuring the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained. Candidates will ideally possess a: Demonstrable track record and background of consistent achievement at senior level across the public sector or large complex organisation. Proven transformational leadership & management experience Track record in performance management, driving improvements and efficiencies with a significant track record executing team and individual performance effectively. Leading, motivating, coaching and inspiring change, developing a high performing team culture across all areas of responsibility and delivering agreed business and service plans and supporting KPI's. Developing and embedding quality assurance to ensure that statutory and regulatory performance metrics are meet and exceeded, and that a commitment to ongoing innovation and improvement defines services delivered. Proven strategic leadership experience within a housing context, including direct management of senior professionals and a customer-driven service approach.Our client is ideally looking to conduct interviews in mid/late March 2026, so applicants will preferably be immediately available or on a short notice period (1-2 weeks). Only applicants who feel they meet the above criteria need apply

We are looking for an outstanding and talented Sous Chef to join our the team at the (venue) . Founded in the 1800s by Barclays, a company once known for their beer-brewing and nowadays as global financiers, the building at 76 Mitcham Road has been a mainstay for Tootingites for generations. Talk to the locals and they will regale you with tales of times past, of local characters and of life on the Broadway. Our ethos is a simple one, to maintain this community cornerstone as hospitably as we can and allow local history to continue in as rich a vein as possible. This amazing opportunity is ideal for someone who loves working with fresh premium and seasonal products and preferably experience within gastro pubs; loves working in a busy kitchen; understands and delivers a perfect service with or without the Head Chef present; can lead the kitchen team to success consistently and is excited by innovation and change to secure outstanding results for the business. You Are: Able to take responsibility for our kitchen team in absence of the Head Chef to ensure service, safety and security expectations are all met to the the highest of standards Passionate about training our team to ensure they have the knowledge needed to excite our customers and deliver outstanding food Able to work with the Head Chef to train and uphold the agreed standards Able to assist the General Manager and Head Chef in identifying potential opportunities and products to maximise sales and enhance the customer experience Able to prepare and present all our food dishes to an outstanding standard of presentation as appropriate for the day of the week and time of day Able to support the Head Chef in the development, implementation and review of the menu to maximise sales in line with pub vision and business plan What's in it for me: Competitive salary + bonus Be part of a brand new opening Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants Team trips, regular incentives and socials a fun, family atmosphere Goes without saying, but well feed you during your shift Employee Assistance Programme (EAP) to support you across those tough times Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic! TPBN1_UKCT

We are seeking a proactive Mid-Level In-House Legal Adviser (Commercial) with at least 2 years of commercial legal experience to join our small but highly effective legal team. Reporting directly to the Managing Director, this role offers the opportunity to work across a variety of commercial, contractual, and regulatory matters within a dynamic business environment. This is an in-office role, requiring the successful candidate to be in our Bromley office for 5 days per week. Key Responsibilities Work within a small in-house legal team, providing day-to-day legal support and reporting directly to the Managing Director. Draft, review, and negotiate commercial agreements, including supplier agreements, NDAs, and partnership agreements. Instruct and collaborate with external solicitors on specialist matters or where additional support is required. Assist in litigation, coordinating with external solicitors and supporting dispute resolution activities. Lead the drafting, maintenance, and updating of internal policy documents, ensuring alignment with legal and regulatory requirements. Support the Tenders Team by reviewing tender documentation, particularly contractual terms, and providing practical legal feedback. Deal with customer contract-related queries and handle customer complaints involving contractual obligations or terms. Review commercial contracts and provide clear, practical advice to internal stakeholders across the business. Liaising with regulatory bodies such as the Information Commissioner’s Office and the Competition and Markets Authority. Oversee the work of a junior legal team member, providing guidance, supervision, and support to ensure accuracy and efficiency. Required Experience & Skills Minimum 2 years’ commercial legal experience, either in-house or in private practice. Experience drafting and negotiating agreements, NDAs, and partnership agreements. Knowledge of Competition Law and Procurement Law. Some knowledge or experience of Data Protection Laws (e.g., UK GDPR, DPAs, privacy documents). Strong communication skills with the ability to deliver commercially focused, solution-oriented advice. Ability to supervise and mentor junior team members, ensuring high-quality outputs. Advantageous Experience Prior experience working with sales, procurement, finance, or customer service teams is beneficial but not essential. Experience handling customer-facing legal queries or complaints is a plus. Working Arrangement In-office, full time

Adecco is pleased to be recruiting a Customer Insight Officer (Stage Two) for a large local authority's Housing division. This is an exciting role for someone with strong analytical skills, excellent communication abilities, and a passion for improving customer experience through robust complaint handling. You will take ownership of escalated stage two complaints, investigate complex issues, and work closely with services to ensure fair resolutions and meaningful learning for future service improvements. Customer Insight Officer (Stage Two) (Housing) Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Fixed Term Contract - 12 months Grade 9 - £42,060 to £43,680 per annum Hybrid working available: Not fully remote, but flexibility offered. Attendance required for key meetings and occasional office days.What You'll Be Doing In this role, you will: Investigate escalated stage two complaints thoroughly, ensuring all elements are fully explored and understood. Lead on complex case management, coordinating multi-team responses and hosting case conferences where required. Provide clear, well‑written responses to residents, senior stakeholders, MPs, Councillors, and other enquirers. Identify resident vulnerabilities and ensure these are reflected in assessments and outcomes. Use the complaints management system accurately, ensuring consistent recording, tracking, and reporting. Challenge the quality or scope of investigations when necessary to ensure fairness and accuracy. Support the continuous improvement of complaints processes, templates, and reporting standards. Provide coaching, advice, and insight to colleagues across housing services. Build strong relationships with internal teams, external partners, and key stakeholders. Feed back learning from complaints to inform service changes and prevent repeated issues. Maintain excellent audit‑ready records in line with data protection and organisational policy. Escalate risks, safeguarding issues, or misconduct concerns as required. About You You'll excel in this role if you have: Experience & Knowledge Previous complaint handling experience, ideally within housing, local authority, customer service, or transferable sectors. Understanding of housing complaints processes, ombudsman codes, and relevant legislation. Knowledge of best practice in complaints handling, customer care, and service improvement. Awareness of diversity, vulnerability, and how these impact service delivery.Skills & Abilities Excellent written communication - able to explain complex issues clearly and concisely. Strong analytical skills to identify trends, patterns, and insights. Sound judgement in sensitive and complex cases. Ability to manage multiple priorities and maintain quality under pressure. Confident influencing and constructive challenge when needed. Strong customer‑focused approach with empathy, fairness, and professionalism. Ability to work collaboratively and build effective working relationships. Why Join? A meaningful role where your work directly shapes better outcomes for residents. Supportive, collaborative team culture within a respected local authority. Hybrid working-flexibility to attend the office only when needed. Opportunities to develop specialist skills in service insight, case handling, and housing complaints. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Regional Field Service Manager South East - Berkshire, Surrey, London, Kent £50,000 - £55,000 + 10% Bonus + Company Vehicle + Medical + Training and Progression Are you a service manager, with an electromechanical background, looking for a leadership role with a prestigious international manufacturer? Are you looking to join a company that will invest in your development, within a proven track record of promoting and developing staff? This role offers great autonomy to lead and develop a regional service team, alongside a highly competitive salary and benefits package. The company are industry-leading manufacturers with a global presence. They are well known for producing high-quality commercial equipment, supplying into some of the most well-known restaurants, bars, hotels, hospitals, universities and other commercial environments. This is a regional Service Manager position responsible for overseeing a team of around 12 field service engineers across London and the South East. You will manage service delivery, engineer performance, customer satisfaction, and operational efficiency while working closely with senior management. Full product and systems training will be provided. This role would suit a technically minded service manager, looking to join a prestigious, global manufacturing company with a passion for developing people and improving service performance. George Mallett REF - 4782 (url removed) (phone number removed) The Role: * Service Manager - Regional Field Service Team * Coaching, mentoring and performance management of engineers * Ensuring service KPIs, SLAs and customer satisfaction are met * Liaising with customers, internal departments and senior leadership Candidate Requirements: * Previous experience leading a team of service engineers * Previous hands on technical experience * Single and Three phase knowledge * Full UK driving licence Elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Service Manager, Operations, Facilities, Engineering Manager, Field Service Manager, Regional Service Manager, Maintenance Manager, Catering Equipment, Coffee Machines, White Goods, Electromechanical, London, Surrey, Kent

Key Responsibilities Leasing Lead a leasing team responsible for touring and leasing, maximising occupancy and revenue Drive performance and standards within the team, ensuring consistent follow-ups on leads to achieve conversion rates in line with KPIs Take the lead in achieving occupancy targets and development KPIs, including driving average rent rates and management reporting Ensure all tours are conducted to a high standard and driven towards achieving a conversion Lead on the management of resident tenancies, including AST creation, move-in/out processes, and ensuring compliance Handle enquiries professionally, with an emphasis on customer service Work alongside external leasing agents, building positive relationships and increasing sales Provide competitor analysis, including undertaking mystery shops of nearby developments Support the marketing team with information and ideas based on activity, trends, and resident or enquiry feedback Handle resident tenancy renewals, striving to deliver against occupancy and revenue KPIs Be part of a comprehensive leasing team, working alongside Resident, Facilities and Management teams Complete relevant administrative tasks as required, including processing referencing details, ensuring information is correct on tenancy agreements, and handling tenancy and resident informationCustomer Service & Team Prioritise customer service, alongside maintaining a happy, motivated and ambitious team that is task-driven and results-orientated Deal with complaints with empathy, and praise with modesty Cover the Resident Team rota as and when required Build relationships with senior team members, stakeholders, and clients across the business Keep up to date with changes in technology, processes and industry standards, including local knowledge of recreation and retail Offer suggestions to improve operational performanceOther Support the team in the management of the entire estate, including residential and commercial elements Be part of the on-call rota as and when required Be flexible and hands-on - get stuck inThe Leasing Team Leader will also be expected to extend their duties to other tasks commensurate with the role. Who We're Looking For We're looking for a talented, committed and flexible individual to join our team. The ideal candidate will ideally be well educated, although this is not a requirement. They will use their experience to contribute to the team by driving revenue, maintaining high occupancy and delivering outstanding customer service. We're results-driven and looking for dependable, dedicated people who see the bigger picture while loving the detail

FIELD SERVICE ENGINEER - COFFEE ENGINEER COFFEE MACHINES Coffee Engineer's UK wide: 1x M23 (Brighton, Crawley, etc) 1x Manchester, Stockport 1x South London 1x Telford 1x Derby Senior Coffee Engineer or Lead Coffee Engineer: 1x Manchester 1x London 1x Luton, Milton Keynes We are working with one of the UK's largest independent Coffee Machine specialists, whose clients include pub groups, restaurant chains, fuel retailers & coffee machine manufacturers. They are seeking Field Service Coffee Engineers to join them as a Coffee Engineer undertaking the servicing & repair of coffee machines - both traditional & bean to cup within a region. Full product training will be provided to those with Coffee Engineer, White Goods Engineer or Catering Engineer experience. Remuneration Package Coffee Engineers - £32,000 to £40,000 salary based on experience & grade Senior Coffee Engineers - £40-45k Salary + Monthly bonus scheme + company benefits + product specific training + company van + fuel card + tools + smart phone + tablet + optional weekend overtime. The Position Based from home and working within an area, you will undertake: Planned servicing & preventative maintenance on coffee machines Reactive breakdown & repair Installation and setup of coffee equipment Deliver equipment training to users (operation and cleaning of coffee equipment) Complete all digital & documentation Your Experience Ability to Fault-Find using a Multi Meter Read/understand diagrams Field based customer facing experience Coffee Machine experience ideally Bean to Cup or Traditional On Offer Career development and progression, to support and develop your skills, with increased earnings. In house and Manufacturer training. Bonus schemes including Review scheme and Monthly team bonus. Remuneration & Hours Monday to Friday 2 weekend days per month Salaries from £30,000 to £40,000 on relevant experience Additional payments for additional Saturday or Sunday working (£250pd) 30 days holiday (including Bank Holiday allowance) Company Pension and life insurance Private Health and Dental Care Company Van with private use option (combi sized) Tools, uniform, mobile phone, etc If you are a Catering Engineer, Laundry Engineer, White Goods Engineer or Coffee Engineer looking for a change, then please contact us at startMonday now! TPBN1_UKTJ

In a Nutshell… We have a fantastic opportunity for a Senior Quantity Surveyor to join our team within Vistry South East, at our office in Caterham, Surrey. As our Senior Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality HNC / HND in Surveying or equivalent Proven experience as a PQS / SQS / Commercial lead working within a residential house builder (dependent on position level) Experience maybe gained from a similar position or promotion A good understanding or building regulations and legal obligations A good knowledge or construction methods and materials Strong mathematical and IT ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Excellent communications skills Able to work under pressure, and accept criticism of work Good team working skills Accurate with an eye for detail A methodical approachDesirable… Degree in Surveying or similar Working towards being a Member of the Chartered Institute of Building (CIOB), or Royal Institute of Chartered Surveyors (RICS)More about the Senior Quantity Surveyor role… Lead, support and coach your direct reports and the wider team to support their growth and development. Be active in the recruitment of new starters to the team and then throughout the employee life cycle, including holding development reviews and succession planning exercises. Working closely with other departments, including Land, Development and Construction, you will attend design meetings to advise on all areas that may have a cost implication. Recognise and advise Site Managers on delays, extensions of time and loss and/or expense and ensuring relevant notices are issued. Attend development meetings when appropriate, contract pre-start and subcontract package review meetings. Upon receipt of Contract Documentation, you will be responsible for checking all contract drawings to identify errors, omissions, anomalies and areas where unnecessary cost may arise. Receive initial tender information and assist in the preparation of the proposed tender lists and updating of subsequent procurement programmes. Distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required. Assess site staffing levels and build programmes with the Construction Director to ascertain preliminary costs, including collating all cost information and preparing the start on site budget. Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team. Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations. Issue variation orders and development changes alongside providing cost advice on major variations prior to issue. You will issue revised contract drawings to subcontractors; negotiating the cost of variations including liaising between Buyers and Build Managers. You will provide a full range of pricing information for purchaser's extras. Check all costs posted to each contract, collate and reconcile all costs resulting from subcontract works, variation orders, site instructions, material order and preliminary / running costs. This will include providing monthly analysis of costs and identify possible areas of over expenditure at future dates. Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates. Take responsibility for the preparation of documents for the basis of external valuation with the client's agent (CSA, Stage payment schedule, Tick offs). Keep the RAMS schedule updated and issued to all relevant parties. Preparation of financial reports including: Internal Valuations/CVRs and subcontract liability reports in accordance with schedule of accounting period end dates and deadlines. Margin Analysis reports. Commercial Analysis (final margin) forecasts and Cost to Complete forecasts. Cash Flow forecasts. Turnover forecasts. De-brief reports. Place and issue sub-contract orders in accordance with Group Policy and Commercial Best Practice to budget and within programme requirements. Attend and minute all sub-contract order adjudication meetings. Compile reports on contract letting vs. estimate for each site periodically, as required. Liaise with build department on sub-contractors' performance and compliance with order conditions. Ability to deal with complex consortium sites and attend relevant meetings. Complete sub-contract orders to accord with site programmed build requirements in accordance with Group Policy and Group Rebate schemes and fully adjudicate prior to issue of documentation. Set up and regularly review with the site management team the PPQA tick sheet to facilitate sub-contract contract work payment. To liaise with company management and provide all necessary forecast and site budget information to meet the business's reporting requirements. Control and report post contract cost movements per development every month. Update CV1 and CV2 site specific reports and provide details of all "unscheduled" and "scheduled" order revisions i.e. Site Instructions and site purchase orders. To provide such monthly reporting as required by the Commercial Manager. Review professional fee provisions and statutory service cost, and credits, with the technical department. Ensure invoices/applications for payments are processed in accordance with Vistry Group Standard Terms and Conditions of Contract. Immediately advise management of notification of impending claim or legal action arising from a disputed claim or payment from a Sub-Contractor/service provider. Where necessary, determine a sub-contract order in accordance with Standard Terms and Conditions of Employment and liaise with Build Department in this respect. Diligently use the Vistry Group construction system to manage site project administration, including orders, variations, valuations, etc.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1

Cityworx are recruiting on behalf of a client, an established domiciliary care business, who are looking for a Registered Care Manager in the Croydon area. As the Registered Care Manager, you will manage the day to day running of the business effectively and efficiently. Allocating resources and monitoring performance to deliver high quality, safe and effective domiciliary to customers within budget. You will manage all aspects of the staff team, providing strong leadership so staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. As the Registered Manager, you will be responsible for the following; Provide a good service to customers * Promote the rights of each customer and keep their wishes at the centre of their care and support. * Prior to each service commencing make sure a full assessment of each customer’s needs and associated risks is carried out. Identify what the customer would like to achieve from their care and support. * Create with the customer and/or their chosen representative a written individually tailored care and support plan that respects the customer’s wishes and promotes their dignity and privacy. Agree the plan and appropriate risk control measures to reduce the risks. * Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns. * Apply excellent communication skills with customers, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services. * Keep all information about customers, their representatives and their families secure and confidential except where policy requires you to share to protect the interests of our customers. Manage the safety and quality of the business * Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures. * Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day to day management and delivery of care. * Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control. * Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business. * Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements. * Be prepared to work flexibly to ensure the safe delivery of the service. Lead and manage staff * Manage the effective recruitment, induction and training of all teams. Identify ongoing training needs and make sure staff are up to date with current best practice. * Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times. Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters. * Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles. Carry out appraisals and monitoring of staff performance. * Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care assistants are sick or absent. Promote the business * Attend external meetings and represent the service in a positive manner * Participate in the growth and development of the business. Work with the owner to achieve key performance targets We are looking for an experienced Registered Manager who has worked in a domiciliary care service previously. You will need to hold, or be working towards, a QCF Level 5 qualification in Health and Social Care. For this role, it is essential that you are a driver. If you meet these requirements then feel free to apply and we look forward to speaking with you

Adecco is proud to be recruiting for a Customer Insight Specialist (Housing Needs) to join a South-London local authority. This is a fantastic opportunity for someone passionate about service improvement, complaint resolution, and delivering positive outcomes for residents. You'll play a crucial role in enhancing how housing-related complaints are managed, investigated, and learned from-ultimately helping shape better services for the community. Customer Insight Specialist (Housing Needs) Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Fixed Term Contract - 12 months Grade 12 - £42,060 to £43,680 per annum Hybrid working available: Not fully remote, but flexibility offered. Attendance required for key meetings and occasional office days. What You'll Be Doing As a Customer Insight Specialist, you will: Lead and manage complaints handling across Housing Needs, ensuring high‑quality, timely responses. Conduct thorough investigations of complex and stage two complaints. Coordinate multi-team responses, ensuring accuracy, clarity, and consistency. Identify trends, root causes, and opportunities for service improvement. Provide expert guidance to colleagues and managers on complaint handling and best practice. Support the development and implementation of action plans following Ombudsman decisions. Ensure accurate use of the complaints management system and contribute to ongoing process improvements. Maintain strong working relationships with internal teams and external partners. Uphold confidentiality, data protection standards, and excellent record keeping. About You You'll be great for this role if you have: Experience handling complaints within local government, housing, customer service, or a similar environment. Strong analytical skills and the ability to spot trends and drive improvements. Excellent written communication skills, particularly in responding to complex issues. A good understanding of housing needs services and relevant legislation (or the ability to learn quickly). The confidence to influence at all levels, constructively challenge, and deliver high‑quality work under pressure. A commitment to equality, customer focus, and continuous improvement. About You A meaningful role that directly improves the experience of local residents. Hybrid working-attend the office only for essential meetings. Supportive team culture with opportunities to develop new skills. Competitive salary and generous public‑sector working conditions. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Head Waiter - Assistant Manager required for a Restaurant located in the outer Croydon area. As Head Waiter - Assistant Manager, you will be responsible for the day-to-day supervision within this restaurant operation which also has a function room. Our client is looking for a good all-round background to include previous supervisory / managerial experience of bar / restaurant / wedding and other function service operations, and you will require a hands-on approach, being on the floor engaging with your guests ensuring maximum customer satisfaction. As Head Waiter - Assistant Manager, this role would require that you are on duty for lunch and dinner service times leading your team from the front. A hands-on role which will involve training and motivating your food and beverage team. All financial management and administration functions for this restaurant, will be undertaken by the owners / Directors allowing you to be at the forefront of the business on the floor. A sample of duties for the Head Waiter - Assistant Manager requirements: * That you supervise, train, motivate, develop and lead your team to ensure the smooth delivery of service to maintain standards * Ensure the restaurant / food and beverage areas are ready for service and resetting for next service * Taking restaurant and function bookings * Meeting and greeting guests * Ensuring the service of food and beverages is in a smooth and timely manner and in accordance to standards set * Ensuring guest satisfaction * Promote / increase food and beverage sales * Good wine knowledge desirable * Ensure the work area is clean and tidy * Manage the service – lunch and dinner service (unless a function on requiring you to be working at a specific time) * Provide excellent communication skills with a passion for guest service * Hands on role, on the floor * Ensure guest billing and payments * Compliance with government guidelines and statutory regulations The salary for this opportunity of Head Waiter - Assistant Manager is given as competitive, from £34,000 upwards / per annum / plus a share of the service charge / tips on top. Transport will be needed due to location in the local area and also shift work. This property plans to be closed on a Monday and Tuesday, therefore your work schedule will be Wednesday to Sunday inclusive, unless a function is booked for the other days. Please send an up-to-date copy of your Curriculum Vitae. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy. We look forward to receiving all applications, however due to the high number of applications, we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However, for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK

Job Title: Lettings Manager Location: Croydon Salary: Up to £55,000 OTE, Including Car Allowance or Company Car Benefits: 33 days paid holiday plus your birthday off Private healthcare Pension and life insurance Holiday commission scheme Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity eventsAbout the Role of Lettings Manager: Our client is a leading estate agency group with over 100 high street locations across the South-East. They are known for exceptional service and whilst creating a supportive, collaborative culture, with ongoing development opportunities and having achieve at least 90% on employee satisfaction surveys, as well as being a Gold Accredited Investors in People company. As a Lettings Manager, you will have the opportunity to lead a team of high performing lettings agents, manage profitability and driving business growth. This is an excellent opportunity to run the branch as if it were your own, making it a success. Responsibilities for the position of Lettings Manager: Motivate, coach, and inspire your team to achieve their goals Coach the team to deliver an outstanding service to landlords and tenants. List property lettings and providing expert advice to landlords Ensure tenants experience a smooth and exceptional customer journey Become established as the go-to local property expert Stay on top of market trendsExperience Required for the position of Lettings Manager: Proven experience in lettings Track record of building strong relationships Passionate about people and providing an excellent service A strong work ethic Drive, enthusiastic and self-motivated Ability to thrive under pressure Natural leadership qualities with the ability to inspire a team Positive, energetic, and committed to delivering exceptional customer service Full driving licence is required.For more information regarding the role of Lettings Manager, please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days

Key Responsibilities People Management Lead and manage a competent, motivated and ambitious team comprising two managers and a total staff of 15+ Build relationships and take care of team wellbeing and development, ensuring every team member knows their value Assist in recruiting new team members as and when required Alongside the Facilities Manager, manage the defects and snagging processes with the Developer Build relationships with senior team members, investors, stakeholders, and clients across the business Attend regular Operations and Leasing team meetings to ensure full awareness of all move-in/move-out forecasts and maintain strong inter-company communicationsCustomer Experience Take full ownership of the resident experience with a focus on customer service, turning residents into brand ambassadors Deal with complaints with empathy, and praise with modesty Deliver an exceptional resident experience in line with company Standard Operating Procedures Manage resident tenancies, including ASTs, move-in and move-out processes, renewals and everything in betweenOperational & Compliance Autonomously manage the entire estate, including residential and commercial elements Ensure full operational knowledge of apartment and communal area systems Work with main contractors and Employer's Agent to ensure snagging and defect management is dealt with in a timely manner Coordinate all move-ins with the leasing team, night concierge and third-party service providers to ensure apartments are ready and welcome packs are in place Be part of the on-call rota as and when required Be flexible and hands-on - get stuck in to manage the site in the best possible way Support the Facilities Manager in monitoring and procuring stock for soft FM services economically and competitively Support the Facilities Manager in maintaining all health and safety policies and risk assessments Manage the property management system, including preparing and presenting reports Manage bank accounts and payments - both resident and supplier - including debt management Keep up to date with changes in technology, processes and industry standards Offer suggestions to improve operational performanceCommercial Manage the wider estate, including commercial tenants Work alongside the accounts team to ensure payments are received on time Work in conjunction with the estates management team for the smooth running of the estate Establish positive working relationships with the wider estate community Support the Leasing Manager with touring and leasing to optimise occupancy and revenueThe General Manager will also be expected to extend their duties to other tasks commensurate with the role. Who We're Looking For We're looking for a talented, committed and flexible manager who can lead from the front. The ideal candidate will be educated to degree level and will draw on their operational management experience to lead a team, drive revenue, and deliver an unforgettable living experience for residents. This is a significant role with considerable responsibility and unlimited potential for career growth. We're results-driven and looking for dependable, dedicated people who see the bigger picture while loving the detail

Join a Market-Leading Retailer - Assistant Manager | Croydon | Up to £35,000 Job Title: Assistant Manager Location: Croydon Salary: Up to £35,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to £35,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Croydon success story. BH35608

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Monday to Friday Good work/life balance with term time only (43 weeks per year) Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 43 weeks per year We're recruiting an experienced Chef Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis, contracted to 40 hours per week. As a Chef Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as Chartwells's next Chef Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Chef Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1602/F08701/52773259/R/SU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Senior Product Development Manager Location: South London Reporting into: Business Development Director Salary: £60-65k// 4 days on site, 1 day WFH Are you obsessed with creating game-changing food products? Love the buzz of innovation and the pace of the food-to-go world? This is your chance to lead NPD for a fast-growing, family-led manufacturer that prides itself on hand-crafted, high-quality products and a people-first culture. The Role As Senior Product Development Manager, you'll be at the centre of bringing exciting new products to life - from bold ideas to successful launches. You'll own the NPD strategy, inspire a talented team, and collaborate with chefs, customers, and cross‑functional teams to deliver products that stand out in a competitive market. If you thrive in a hands-on, agile environment where creativity meets commercial thinking, you'll feel right at home. What You'll Be Doing Driving and refining the full NPD critical path Leading projects from concept to launch with excellence at every stage (including Process and Factory Scale Up!) Acting as the go-to contact for internal teams and customers Preparing key documentation and presenting with confidence Managing, mentoring, and motivating an ambitious NPD team Working closely with chefs to turn briefs into winning products Tracking trends, benchmarking competitors, and spotting new opportunities Building strong customer relationships based on trust and expertise Embedding a high-performing, collaborative team culture What You Bring Experience: Proven NPD experience in food manufacturing (ideally food-to-go) Strong understanding of factory processes and cross-functional collaboration Leadership experience - managing teams or departments Confident in customer-facing roles (retail or foodservice)Skills: Excellent communication & stakeholder management A natural project leader with strong organisation skills Commercially aware, process-driven, and solutions-focused Great problem solver, adaptable, and keen to drive positive change Above all - a passion for food and innovation What's In It for You Free lunch & drinks daily Regular socials: summer & Christmas parties, BBQs, pizza days, ice cream vans & more Ongoing training and career progression Sponsored professional development Pension scheme Cash plan & wellbeing support Discounts on car repairs & MOTs Gym scheme Cycle to Work Mental health champions Access to wellbeing services 33 days annual leave 1 paid charity day each year Long service awards If this looks of interest, please click apply and I will be in contact with more details

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers.

As they continue to scale into new markets, the customer service function is expanding to support increased demand and as a result, they are now looking for a Customer Service Team Leader to join the team. Customer Service Team Leader | Online Healthcare Provider. Experience leading or supervising a

The Role:We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Service Desk Team LeadLocation: Ringwood, HampshireSalary: £27k - £29k DOE + Benefits + Company Profit ShareHours: 37. Assist with operational Service Desk cover during busy periods.