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Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI,

A leading technology company in real estate is seeking a Customer Success Manager to enhance customer value and advocate for the company's AI-powered solutions. Exceptional communication and a strong background in Customer Success are required. In this role, you will manage customer relationships en

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS-based business. Build and execute tailored customer success plans aligned with business objectives, adoption milestones, and measurable outcomes.

Join Greg's List - DC as a Customer Success Manager for Digital/Marketing Cloud. Customer Success Manager, Digital/ Marketing Cloud. Salesforce is the #1 AI CRM, where human agents drive customer success together.

Customer Success Manager - London 2 days on-site - £50,000- £60,000 as a base bonus - reporting to the CEO. They are looking to hire their first Customer Success Manager into their business to then build out a team in the future. Drive customer adoption and retention by building success frameworks

Strategic Customer Success Manager, Enterprise. Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in the MarTech or SaaS space. At Semrush, the Customer Success team is on a mission: to help every customer unlock the full potential of our produ

The Customer Success Manager is a crucial ambassador for our clients. About the Customer Success Team. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms.

Customer Success, Account Management, or a similar customer‑facing role in B2B SaaS. You’ll work closely with Sales, Product, and Marketing to drive adoption, retention, and expansion while defining what world‑class customer success looks like as we scale. Experience shaping customer success p

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Customer Success Manager – DACH. Sign in to set job alerts for “Customer Success Manager” roles.

Work as a projcct manager alongside the customer and internal teams to establish an onboarding plan and define success criteria for new customers. Experience with executing and tracking results tied to customer escalations, customer renewals, and customer expansion opportunities. Proactively engage

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer-centric mindset and are motivated to ensure customers feel supported, valued and are set up

You create exceptional experiences for customers, ensuring they remain engaged and successfully use Xeneta’s services. Experience working with customers and the entire customer lifecycle as a CSM, ideally from the ocean freight, supply chain, or logistics industry. Customer‑obsessed mindset and

Ultimately, the Customer Success Manager is responsible for maintaining and growing the revenue from S-RM’s Polus managed services customer base and ensuring a long‑term high level of satisfaction with solution delivery. The Customer Success Manager serves as the key point of contact for S-RM’

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. A passion for technology and experience coaching customers on how

A fintech company in Greater London seeks a Customer Success Manager to drive adoption and enhance customer experiences.

Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. An opportunity to contribute to the growth and direction of our Customer Success program, building out best‑in‑class playbooks and processes. Prov

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

As a Manager of Customer Success at Anthropic, you’ll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. This role demands exceptional people leadership combined with deep product knowledge

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. We're looking for additional Customer Success Managers to play a

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment. This role sits at

A healthcare technology company is seeking a Customer Success Manager to enhance customer relationships and ensure successful onboarding.

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. The role requires a minimum of 5 years in customer-facing positions, preferably in IT or telecommunications. You will be responsible for stakeholder engag

A leading AI conversation intelligence company in Greater London seeks a Customer Success Manager to build relationships, drive adoption, and ensure customer satisfaction. Candidates should have over 2 years of experience in Customer Success or Account Management, preferably in B2B SaaS. The role in

A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. Ideal candidates have over 3 years of experience, excellent communication skills, and a passion for customer success. This position involves managing customer relationships, ensur

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Responsibilities include developing customized success plans and collaborating with teams to ensure successful deployments. Experien

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Job Details: eCommerce Customer Success Manager. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer

We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. Enterprise Customer Success Manager. Develop and execute strategic account plans to drive product adoption and retention, as well as run the full customer engagement cycle for custome

Theyre looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further relationships and build revenue with existing clients. Devise account plans and strategy development for a defined group of existing customers. Manage relationship

This role involves overseeing a team of Customer Success Managers, focusing on enhancing customer engagement and satisfaction. A leading sustainability solutions provider in Greater London seeks a Manager of Customer Success fluent in German. The successful candidate will have 5-8 years of experienc

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. The Customer Success Manager will build trusted client relationships, drive product adoption, and support renew

As a Customer Success Manager in Claroty, you will own the customer's happiness and you lead the path to success with Claroty. Customer Success, Account Management, or related role in a B2B cyber/OT environment, preferably with a SaaS or technical product. You will be the primary point of contact fo

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. Collaborate with onboarding, product, and sales teams to resolve issues proactively and ensure a seamless customer experience.

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success.

A leading technology firm in Greater London is seeking a Customer Success Manager to guide customers through onboarding, drive product adoption, and translate data-driven insights into business impact. The ideal candidate will have 3-6 years of experience in customer success roles in B2B SaaS. You w

A leading fire safety solutions company in the United Kingdom is seeking a proactive Customer Success Manager. The ideal candidate has proven experience in customer success and possesses strong communication skills. This role involves managing a portfolio of property management clients, enhancing cu

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates.

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in a B2B customer success (1‑2 years depending on company type). Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving

Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

Ability to act as a trusted advisor, aligning platform capabilities with long‑term customer success strategies. Post‑sales | Technical Account Management | DevSecOps | AppSec | Customer Success | Software Development | Enterprise Support | Platform Adoption | London. This post-sales role is cruc

A leading AI automation firm in London is seeking a Senior Customer Success Manager to drive client relationships, ensure successful onboarding, and scale the success of enterprise accounts. The ideal candidate will have over 4 years of experience in Customer Success, with strong skills in managing

As a Customer Success Manager you will be responsible for managing a pool of accounts on a one to many treatment model and be responsible for the entire lifecycle for their journey with Turtl, showing ongoing value from onboarding through to successful renewal. You are passionate about Customer Succ

You wake up thinking about your customers' success and go to bed making sure nothing is left hanging. Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. Customer Success, Account Management, or Consulting role at a B2B SaaS company.

As the Revenue Operations Manager focused on Customer Success, you will be at the forefront of optimizing and scaling our customer operations. Lead and manage the revenue operations processes specifically related to customer success, ensuring a smooth and efficient workflow from onboarding to renewa

A leading tech company based in Greater London is seeking a commercially minded Customer Success Manager to oversee customer outcomes from the paid trial phase through to long-term adoption and expansion.