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Relay Direct is hiring Customer Success Executives to be the human face of some of the UK's most recognised brands — connecting with customers, solving their questions, and turning first conversations into lasting relationships. Grow into a senior customer success or account management role. Anyon

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

Minimum 2 years in technical but customer facing roles such as Sales Engineering, Strategic Customer Success, or similar consultative SaaS roles supporting complex post‑sale environments. As a French speaking Solutions Specialist within Customer Success, you will act as a strategic solution partne

Customer Success, Client Relationship Management or Account Management, with demonstrated success managing broker and consultant relationships in the UK market. Our EMEA Customer Success team is a dynamic group of more than 30 professionals across the UK, Netherlands, France and Germany, united by a

A leading regulatory intelligence firm in Greater London is seeking a Customer Success Manager to enhance client experiences within the gambling and payments industry. You will build strong relationships, identify opportunities for account expansion, and ensure customer satisfaction. The role demand

A leading software solutions company in the United Kingdom is seeking a Customer Success Manager to enhance client relationships and ensure adoption of their platform. The ideal candidate has 3-5 years in customer success for SaaS, strong technical aptitude, and excellent communication skills. Respo

This pivotal role involves enhancing customer engagement, addressing technical solutions, and managing customer lifecycles to ensure satisfaction and expansion. A leading data protection firm is seeking a Senior Customer Success Manager for the Global Public Sector in the UK, focusing on defense ope

A cutting-edge biomarker testing platform is seeking an experienced Customer Success Manager to lead strategic relationships with elite football clubs in the United Kingdom. This role requires 3–5+ years in customer success or account management within sports performance, alongside a relevant degr

The ideal candidate has extensive experience in Customer Success or related fields and a passion for technology. A next-generation ecommerce platform is looking for a Regional Manager of Customer Success (EMEA) to lead and grow a high-performing team. Your role will focus on supporting customers in

A leading climate-focused startup is seeking a Customer Success Manager for the EMEA region. The role involves building and managing client relationships, driving product adoption, and ensuring customer retention.

As a Customer Success Manager, you’ll have the opportunity to take ownership of our customer success function, work with brilliant colleagues, and make a tangible impact on the future of our platform. Proven record of being in front of customers — building relationships, managing rollouts, and d

Customer Success, Account Management, or a related customer-facing role. Track key customer success metrics and maintain up-to-date records in our CRM. Support the development and execution of customer success playbooks and processes.

A cutting-edge technology firm in Greater London is seeking a Majors Customer Success Manager to guide significant customers through their journey. The ideal candidate has a strong background in customer success and account management in an enterprise SaaS or legal context. The role includes enhanci

A progressive tech company in Greater London is seeking a Customer Success Manager to enhance client engagement and drive product adoption. The role involves monitoring usage and aligning users' goals with our platform, thereby maximizing customer satisfaction.

A tech company focused on customer success is seeking a Customer Success Manager in Greater London. This role involves maintaining customer relationships, providing proactive support, and utilizing data insights to enhance customer satisfaction. The successful candidate will have strong interpersona

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. Support Customer Success Executives within the Customer Succes

Als Customer Success Engineer combineer je technische kennis met een klantgerichte mindset.

Work independently to deliver a “consultant” perspective in all client interactions - creating customized success plans based on customers goals and challenges. As an Enterprise Customer Success Manager (CSM) at Triple Whale, you will be responsible for supporting our eCommerce stores and/or our

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. Customer Success, Account Management, or a client‑facing SaaS role (financial data experience a plus). The Customer Success Manager (CSM) role at AlphaSense is central to ens

A leading tech organization in the East Midlands is seeking a Customer Success Manager to enhance customer outcomes across its platform. The role involves managing the entire customer lifecycle, ensuring successful onboarding, product adoption, and relationship management.

A leading financial services company based in London is seeking a Customer Success Manager to enhance the client experience, drive product adoption, and manage key accounts.

A technology company is seeking a Senior Enterprise Customer Success Manager (German Speaking) to enhance customer relationships and drive success for clients in Germany and the UK.

A leading tech company is seeking a Customer Success Manager to oversee account management and enhance customer satisfaction in the UK.

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. Lead high‑touch success plans for top accounts, serving as bo

A leading sustainability solutions company is seeking an experienced Customer Success Manager to drive customer engagement and program execution. The ideal candidate will have 4 to 7 years of experience in customer success or program management, with strong communication and relationship management

Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer’s business. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. A passion fo

A technology firm is looking for a Customer Success Manager in the United Kingdom. Responsibilities include identifying upsell opportunities, conducting business reviews, and collaborating with various teams to enhance customer success. The CSM will drive customer retention and satisfaction while ma

Experience of defining and executing customer success strategies aligned with company goals. Demonstrable experience leading customer success or account management teams in a SaaS environment. Proven ability to hire, mentor, and develop diverse customer success teams.

A leading retail pricing solutions company is seeking a Director of Customer Success Sales for EMEA. Essential qualifications include a strong executive presence, analytical acumen, and extensive experience in customer success in enterprise SaaS. The role focuses on strategic success, retention, and

Growth through mastery – Deepen your ERP, consulting, and customer success expertise fast. Customer Success Specialist (SMB ERP). Loves helping customers win — and takes pride in their success.

The Operations team delivers on‑boarding, implementation, and ongoing success of our technology across new customers. Our mission is to transform how food is produced and consumed, and we’re looking for a Customer Success Specialist to join our rapidly expanding European Operations team. Custome

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Intercom is the AI Customer Service company on a mission to help businesses provide incredib

You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Customer Success, Account Management, or customer-facing roles in SaaS or technical products. Custo

Submit your CV and a cover letter highlighting your technical customer success experience, ability to manage developer-centric accounts, and passion for driving customer outcomes. Customer Success Representative – Nutrient | Remote. You’ll act as a trusted technical advisor, guiding customers th

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact. Its award-winning pro

A leading software provider in the UK is seeking a Success and Services Product Leader to manage and enhance their Customer Success Products portfolio. This hybrid role involves collaborating with various teams to ensure products deliver value to customers quickly while also leading a team of Succes

A forward-thinking marketing technology company is seeking a Customer Success Manager to enhance client partnerships in London.

A leading finance technology company in the United Kingdom is looking for a Customer Success Manager. The ideal candidate will have at least 5 years of experience, with a minimum of 3 years in a Customer Success role in a SaaS technology environment, and will demonstrate a strong capability in relat

A leading SaaS Recruitment Company in the UK is looking for a passionate individual to lead the Digital Customer Success function. You'll be responsible for fostering customer engagement and retention through innovative digital solutions, offering a competitive salary of £90,000 plus bonus and a ra

We are looking for a Customer Success Manager to drive customer outcomes across our client base, ensuring customers achieve maximum value from our platform. Develop and execute customer success plans aligned to customer goals. Ensure successful onboarding and time-to-value for new customers.

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

This remote position focuses on ensuring customer success through technology transformation, serving as a trusted advisor to retail clients. The ideal candidate has over 10 years of experience in customer success and strategic account management, with strong retail technology knowledge. A leading te

The Manager, SMB Customer Success leads a team of Customer Success Managers responsible for driving adoption, retention, and long‑term value for a large portfolio of SMB customers. Execute and continuously optimise the scaled customer success strategy for SMB customers, leveraging automation, digi

Establish customer success strategy, segmentation, and engagement models (playbooks, success plans, QBR/EBR cadences, health scoring). We are seeking a senior leader to build and lead our EMEA Customer Success organisation and to own sales operations for the region. This is a high-impact, managerial

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting

A leading food ingredients business based in the UK is looking for a Client Success Manager to drive customer satisfaction and innovation.