Customer success jobs in Colchester - Page 2Crear alertas

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Track and report on customer health, satisfaction, and revenue metrics, ensuring.

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, C

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. A customer centric / customer first approach. As a CSM, you will focus on retaining and growing the customer base by delivering exceptiona

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

At BlackLine, we believe that our success is deeply intertwined with the success of our customers. A proven background in a customer-facing role such as Customer Success, Account Management, or Consulting, where you've been responsible for building strong relationships;. We are looking for a passion

A leading fintech company in London is seeking a Senior Customer Success Manager to oversee the growth of client portfolios and enhance customer satisfaction.

A leading security solutions company in the United Kingdom is seeking a dedicated Technical Account Manager (TAM) to lead customer engagements and provide technical expertise throughout the sales cycle. The ideal candidate will have over 4 years of Enterprise B2B experience, strong technical present

This remote position involves engaging with customers throughout the sales process, implementing customized solutions, and providing extensive training.

Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence. B2B SaaS Customer Success, Account Management, or similar roles. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams.

A leading technology company in London seeks a Senior Customer Success Manager to enhance customer success and retention. Ideal candidates will have 2-3 years of experience in customer success or account management, fluency in English, and a strong ability to build relationships. You'll support cust

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.

A leading sales enablement firm in London is looking for a Sales Director, Customer Growth to manage customer relationships and drive their satisfaction and retention. The successful candidate will mentor the sales team, develop sales strategies, and commit to customer-centric values. This impactful

You will play a key role in building strong, long-lasting relationships, driving customer satisfaction, and supporting our clients’ growth and success. A minimum of 3 years experience in a Customer Success role within a SaaS organisation. As a Senior Customer Success Manager, you will serve as the

Candidates should have 2-3 years in customer success or account management and excellent communication skills.

Own global success metrics such as churn expansion revenue net retention customer health scores and customer satisfaction (NPS/CES). Lead and scale the global Customer Success organisation hiring mentoring and developing a high-performing team. Partner with executive leadership to align customer suc

A leading WordPress hosting company is looking for a Head of Customer Success to shape their customer success strategy. The ideal candidate will have a strong background in leading customer success teams, with skills in strategic planning and operational execution. In this remote-friendly role, you'

In this senior position, you will hire and mentor a team of Customer Success Managers, work cross-functionally, and establish crucial metrics to boost customer engagement. A pioneering technology firm located in Greater London is seeking a Customer Success Leader to enhance its innovative AI-native

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers' secure environments. Network Security Custo

A leading mobile infrastructure services company in the UK seeks a Customer Success leader to enhance customer outcomes through strategic oversight and effective partner management. The role involves leading delivery excellence from concept to deployment while fostering a culture of customer advocac

Experienced in customer success / full ownership responsibility for managing customers. Head of Customer Success (EMEA). Head of Customer Success (EMEA).

Take the lead in shaping Cornerstone's Customer Success function across our Growth portfolio. Define and embed the Customer Success vision, creating a culture of value and advocacy. From the rollout of new technologies and managing complex legislation affecting the industry, we are leading the conve

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

A global EdTech company is seeking a Head of Customer Success (EMEA) to oversee university partnerships and lead the onboarding process of the Cadmus platform.

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities.

A leading SaaS company is looking for an experienced professional to lead customer success initiatives. This position will significantly impact customer satisfaction and operational success.

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. This senior role involves leading the Customer Success function, enhancing commercial performance, and fostering long-term partnerships. The ideal candidate will pos

Experienced in customer success / full ownership responsibility for managing customers. Head of Customer Success (EMEA). Head of Customer Success (EMEA).

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high‑value customer experiences. Deliver commercial growth through ownership of senior level customer relationships, commercial and

Obsessive customer focus – customer satisfaction is our obsession. Create policies and procedures to optimize the customer experience. Knowledge of customer service practices.

A leading European cloud services provider is seeking a Senior Customer Success Manager in the UK. This role involves working closely with sales to assess and address customer needs while providing innovative cloud solutions.

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. It is easy to operate,

The Senior Customer Success Manager serves as a trusted advisor and advocate, ensuring seamless execution across internal functions while driving customer health, retention, and long-term partnership. As a senior member of the Global Customer Success organization, this role leads the strategic, end-

The Customer Success team is responsible for building relationships with and driving long‑term value realization for Amplitude’s customers. Previous experience in a customer success/technical account management/relationship type role while managing customers. Use Gainsight and leverage customer

A dynamic software solutions firm in London seeks a proactive Customer Success & Marketing Manager to coordinate marketing campaigns and manage customer relationships.

We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data‑driven success. Currently, we are looking for a Senior Customer Success Manager to join our team in the United Kingdom. Customer Success Management or Service Delivery Management

Customer Success Manager for the CIS/CEE region. Ideal candidates will have previous experience in customer success, strong organizational and problem-solving skills, and fluency in Russian and English. In this role, you will collaborate with sales to secure renewals and expansions, utilize Gainsigh

The role involves identifying prospects, guiding customers to suitable products, and managing finance arrangements.

Are you a seasoned & ambitious Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NRR and u

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. Leading the team to provide strategic guidance to SecuTix customers to increase the value they get from the SecuTix platform by ensuring customer needs and expectations are met,

We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer Success Manager (Advisory Focus). Customer Success, Professional Services, Advisory, Legal Operations,

A leading SaaS company in Greater London is seeking a Senior Manager of Customer Success to drive strategic outcomes and improve customer experience. The ideal candidate has over 8 years in a customer-centric role, strong communication skills, and a technical background.

Proven people leader in B2B SaaS Customer Success, managing Team Leads and multi‑country CSM teams. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. We are seeking a Head of Customer Success for EMEA to drive adoption, value re

Develop and execute customer success plans that align with customers’ business priorities and transformation objectives. Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners

A technology recruitment firm seeks a Head of Customer Success in the United Kingdom. Candidates should have over 6 years in Customer Success, including 3+ years in leadership, preferably in B2B SaaS. The role involves leading a high-performing team to ensure maximum customer value and satisfaction

Senior Customer Success Manager role at Curvestone AI. Technical Interview: Discussion with the Head of Customer Success. Customer Success experience in Enterprise SaaS, managing six-figure ACV accounts.

A leading technology recruitment firm seeks a Senior Customer Success leader in London to oversee customer retention and satisfaction for a global SaaS business. Ideal candidates will have experience in managing complex customer bases and a pragmatic approach to leadership.