Customer success jobs in Luton - Page 3Create job alerts

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. A customer centric / customer first approach. As a CSM, you will focus on retaining and growing the customer base by delivering exceptiona

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

B2B SaaS Customer Success, Account Management, or similar roles. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams. Lead and scale the entire Customer Success function, transforming it into a growth driver.

A dynamic tech company in the UK is seeking a Senior Customer Success Manager to advocate for customers and ensure they derive maximum value from the company's solutions. The successful candidate will collaborate closely with customers, internal teams, and the Account Manager, while driving service

A leading subscription platform is seeking an experienced Senior Customer Success Manager to support EMEA merchants.

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.

A leading sales enablement firm in London is looking for a Sales Director, Customer Growth to manage customer relationships and drive their satisfaction and retention. The successful candidate will mentor the sales team, develop sales strategies, and commit to customer-centric values. This impactful

A leading international medical solutions provider is seeking an experienced professional for customer account management in Stevenage, UK. This role involves managing customer accounts, providing support, and driving add-on sales while building relationships with c-level executives. Ideal candidate

A leading technology company in London seeks a Senior Customer Success Manager to enhance customer success and retention. Ideal candidates will have 2-3 years of experience in customer success or account management, fluency in English, and a strong ability to build relationships. You'll support cust

As a Senior Customer Success Manager, you will serve as the primary point of contact for our largest clients, ensuring they receive maximum value from our products and services. You will play a key role in building strong, long-lasting relationships, driving customer satisfaction, and supporting our

A leading security solutions company in the United Kingdom is seeking a dedicated Technical Account Manager (TAM) to lead customer engagements and provide technical expertise throughout the sales cycle. The ideal candidate will have over 4 years of Enterprise B2B experience, strong technical present

This remote position involves engaging with customers throughout the sales process, implementing customized solutions, and providing extensive training.

Candidates should have 2-3 years in customer success or account management and excellent communication skills.

In this senior position, you will hire and mentor a team of Customer Success Managers, work cross-functionally, and establish crucial metrics to boost customer engagement. A pioneering technology firm located in Greater London is seeking a Customer Success Leader to enhance its innovative AI-native

A leading fintech company in London is seeking a Senior Customer Success Manager to oversee the growth of client portfolios and enhance customer satisfaction.

A leading mobile infrastructure services company in the UK seeks a Customer Success leader to enhance customer outcomes through strategic oversight and effective partner management. The role involves leading delivery excellence from concept to deployment while fostering a culture of customer advocac

A leading WordPress hosting company is looking for a Head of Customer Success to shape their customer success strategy. The ideal candidate will have a strong background in leading customer success teams, with skills in strategic planning and operational execution. In this remote-friendly role, you'

Take the lead in shaping Cornerstone's Customer Success function across our Growth portfolio. Define and embed the Customer Success vision, creating a culture of value and advocacy. Maintain strategic control, ensuring every pathway delivers measurable commercial and operational success.

Own global success metrics such as churn expansion revenue net retention customer health scores and customer satisfaction (NPS/CES). Global Head of Customer Success. Lead and scale the global Customer Success organisation hiring mentoring and developing a high-performing team.

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Measure success: Track and report key metrics, including health scores, retention, expa

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities.

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. This senior role involves leading the Customer Success function, enhancing commercial performance, and fostering long-term partnerships. The ideal candidate will pos

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high‑value customer experiences. Experience designing and implementing customer success frameworks that improve retention, adoption

Obsessive customer focus – customer satisfaction is our obsession. Create policies and procedures to optimize the customer experience. Knowledge of customer service practices.

The Senior Customer Success Manager serves as a trusted advisor and advocate, ensuring seamless execution across internal functions while driving customer health, retention, and long-term partnership. As a senior member of the Global Customer Success organization, this role leads the strategic, end-

Previous experience in a customer success/technical account management/relationship type role while managing customers. The Customer Success team is responsible for building relationships with and driving long‑term value realization for Amplitude’s customers. Customer Success Manager - (CIS & CE

A dynamic software solutions firm in London seeks a proactive Customer Success & Marketing Manager to coordinate marketing campaigns and manage customer relationships.

Currently, we are looking for a Senior Customer Success Manager to join our team in the United Kingdom. Customer Success Management or Service Delivery Management. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data‑driven success

Ideal candidates will have previous experience in customer success, strong organizational and problem-solving skills, and fluency in Russian and English. Customer Success Manager for the CIS/CEE region. In this role, you will collaborate with sales to secure renewals and expansions, utilize Gainsigh

Customer Success, Professional Services, Advisory, Legal Operations, eDiscovery, or related sectors. We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer S

A leading SaaS company in Greater London is seeking a Senior Manager of Customer Success to drive strategic outcomes and improve customer experience. The ideal candidate has over 8 years in a customer-centric role, strong communication skills, and a technical background.

A leading European cloud services provider is seeking a Senior Customer Success Manager in the UK. This role involves working closely with sales to assess and address customer needs while providing innovative cloud solutions.

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. Leading the team to provide strategic guidance to SecuTix customers to increase the value they get from the SecuTix platform by ensuring customer needs and expectations are met,

As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. Department: Customer S

The role involves identifying prospects, guiding customers to suitable products, and managing finance arrangements.

Proven people leader in B2B SaaS Customer Success, managing Team Leads and multi‑country CSM teams. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. We are seeking a Head of Customer Success for EMEA to drive adoption, value re

A global EdTech company is seeking a Head of Customer Success (EMEA) to oversee university partnerships and lead the onboarding process of the Cadmus platform.

Experienced in customer success / full ownership responsibility for managing customers. Head of Customer Success (EMEA). Head of Customer Success (EMEA).

Experienced in customer success / full ownership responsibility for managing customers. Head of Customer Success (EMEA). Head of Customer Success (EMEA).

A leading SaaS company is looking for an experienced professional to lead customer success initiatives. This position will significantly impact customer satisfaction and operational success.

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity

This Senior Customer Success Manager will manage the full customer renewal life‑cycle for a portfolio of some of our biggest and most exciting Enterprise clients, building deep client relationships, driving product adoption, and ensuring customers achieve measurable value from our platform. Act as

A leading provider of IoT solutions is looking for a Senior Customer Success Manager to manage a diverse customer portfolio and lead a high-performing team. This role requires at least 5 years of experience in customer success roles, with a focus on commercial growth and stakeholder management. The

We're looking for a Senior Customer Success Manager to join our thriving Customer Success team at Board Intelligence. Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check‑ins, and deli