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Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

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Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

Provide thought leadership and domain expertise to the customer success organization, clients, and Adobe’s European Customer Success team. Within the Digital Experience Customer Success team, the focus is on delivering exceptional experiences and accelerating value for our customers through three

Anaglyph and supporting both marketing and customer success objectives. Experience in marketing, customer success, or client engagement roles. Customer Success & Marketing Manager.

Help your customers achieve their business goals and outcomes on the Salesforce platform by:* Coordinating the completion of the Signature Success catalog of services as required for your customer* Providing timely, proactive Salesforce feature guidance based on the areas of interest for your custom

A leading cybersecurity firm seeks a Network Security Customer Success Engineer to enhance customer environments through advanced SASE solutions. This remote role involves technical support, integrations, and ensuring customer satisfaction to maximize their investment in security.

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity

We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Senior Customer Success Manager – United Kingdom. From strategy planning to application management, we take our customers through the whole cloud journey to drive

The Customer Success team within Signature Success is looking for a driven and customer‑focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest‑profile customers. Coordinating the completion of the Signature Success catalog of services as

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Establish and maintain a deep understanding of our cust

Head of Customer Success at Hyper Growth eCommerce SaaS. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Lead, coach and grow a high-performing Customer Success team, creating a positive and accountable culture.

A leading SaaS company in the AI fitness sector seeks a Global Head of Customer Success. The role involves leading a global team, developing customer success strategies, and driving onboarding excellence. The ideal candidate has over 5 years of experience in customer success leadership, especially i

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

As VP Customer Success, you will own the full post‑sale customer journey at Conveo — from orchestrating high‑stakes pilots and onboarding, to driving adoption, renewals, and expansion across global brands. Own the customer success function at a hyper‑growth, Y Combinator‑backed startup wh

This remote position involves engaging with customers throughout the sales process, implementing customized solutions, and providing extensive training.

A minimum of 5 years of experience in a customer-facing role (for example in BDR Customer Service / Support Sales or CSM) with a proven track record of managing enterprise-level customers and / or alliance / reseller partner. Customer-centric mindset - put the customers needs first actively seek fee

A leading technology company in Greater London seeks a Manager of Customer Success to drive operational excellence and team effectiveness. This role requires strong expertise in customer experience, AI tools, and financial analysis to boost team performance and customer satisfaction. Candidates shou

Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES). Global Head of Customer Success, you will:. Familiarity with CRM, success automation, analytics platforms, or customer health tooling (e.

Candidates should have experience in customer-facing technical roles and strong Python skills.

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

A vibrant tech scale-up is seeking a Customer Success professional to drive customer satisfaction and retention across the DACH region. The ideal candidate will have proven experience in SaaS customer success, managing Enterprise accounts in various industries.

Proven experience in customer‑facing technical roles (Solutions Architect, Solutions Engineer or Customer Success Engineer). Drive Customer Success & Growth. Collaborate with leadership to refine the company’s go‑to‑market and customer success strategy.

The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a return on investment and drive successful adoption and engagement with their LinkedIn Learning Solutions. Share relevant data and insights that are impactful to customers and

The Head of Customer Success is also responsible for the day-to-day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. Kinsta’s customer success strategy. At Kinsta, the Customer Success team itself

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. Our team of nearly a thousand people wakes up every d

A leading global data center provider is seeking a Senior Customer Success Manager in the United Kingdom to lead operational service excellence for complex global customers. This role requires 7+ years in customer-facing positions, strong engagement skills, and experience with service management fra

A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management experience, technical aptitude with integrations, and exceptional customer-facing skills.

A leading customer experience company in the UK is seeking a Manager of Customer Success to lead and develop a diverse team. This role offers an opportunity to drive operational success and contribute to a forward-thinking environment.

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. You will define strategies, mentor a team, and drive custom

Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. B2B SaaS Customer Success, Account Management, or similar roles. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams.

A leading customer experience technology company in Greater London is seeking a Customer Success Manager to lead and develop a diverse team. This role involves driving customer success initiatives, managing performance, and leveraging AI technology to enhance customer experience. The ideal candidate

A leading SaaS company is seeking a Customer Success Manager to enhance customer relationships and drive product adoption. Key responsibilities include optimizing customer success strategies, developing consultative relationships, and collaborating across departments to improve customer retention.

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

A leading marketing technology company based in London is seeking a Senior Customer Success Manager. Candidates should have over 5 years of experience in customer success within MarTech or eCommerce environments. This role involves managing relationships with existing retail accounts to drive revenu

Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. As Head of Customer Success, you will take the lead in being the voice of our customer base. Solid customer facing experience from Customer Su

A cutting-edge AI company in the United Kingdom is seeking a VP of Customer Success to oversee the entire post-sale customer journey. Candidates should have 8–15 years of experience in Customer Success in the market research industry, with a proven track record of managing enterprise accounts. Thi

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers’ secure environments. It is easy to operat

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. Strong stakeholder management and communication skills are essential for success in this role.

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. Customer Success, Account Management, or a related SaaS role, with experience managing enterpris

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journeys, troubleshooting, and identifying opportunities for optimization. A leading technology firm is seeking a Solutions Engineer to build re