Customer success jobs in Peterborough - Page 7Create job alerts

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director. Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. Play a pivotal role in refining customer success processes as the business scales.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

A technology company is seeking a Senior Customer Success Manager to join their Enterprise Solutions team, serving as a trusted advisor to major enterprises. This remote role focuses on fostering relationships, guiding customers on API strategies, and managing high-value accounts. Candidates should

A leading tech firm in Greater London is seeking an experienced Senior Customer Success Manager to nurture key client relationships and drive customer success. You will manage onboarding processes, provide ongoing support, and serve as a voice for the customer.

Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES). Partner with executive leadership to align customer success goals with company growth and product roadmap priorities. Global Head of Customer Success – AI-Driven

Candidates should have experience in customer-facing technical roles and strong Python skills.

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. The ideal candidate has 5+ years in customer success leadership, especially in tech/SaaS environments. You will lead a high-performing team, define a world-class custome

A vibrant tech scale-up is seeking a Customer Success professional to drive customer satisfaction and retention across the DACH region. The ideal candidate will have proven experience in SaaS customer success, managing Enterprise accounts in various industries.

The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a return on investment and drive successful adoption and engagement with their LinkedIn Learning Solutions. Identify churn risk and maintain healthy customer engagement levels

The Head of Customer Success is also responsible for the day-to-day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. Manage the day-to-day operations of the Customer Success team. Coordinate and dri

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. A passion for solving problems for customers, buildin

A leading global data center provider is seeking a Senior Customer Success Manager in the United Kingdom to lead operational service excellence for complex global customers. This role requires 7+ years in customer-facing positions, strong engagement skills, and experience with service management fra

A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management experience, technical aptitude with integrations, and exceptional customer-facing skills.

This role involves driving customer success initiatives, managing performance, and leveraging AI technology to enhance customer experience. A leading customer experience technology company in Greater London is seeking a Customer Success Manager to lead and develop a diverse team. The ideal candidate

A leading customer experience company in the UK is seeking a Manager of Customer Success to lead and develop a diverse team. This role offers an opportunity to drive operational success and contribute to a forward-thinking environment.

Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. You will define strategies, mentor a team, and drive custom

B2B SaaS Customer Success, Account Management, or similar roles. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams. Lead and scale the entire Customer Success function, transforming it into a growth driver.

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

A leading SaaS company is seeking a Customer Success Manager to enhance customer relationships and drive product adoption. Key responsibilities include optimizing customer success strategies, developing consultative relationships, and collaborating across departments to improve customer retention.

Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. Solid customer facing experience from Customer Success or Account Management within either MSP or SaaS environments. As Head of Customer Succe

A cutting-edge AI company in the United Kingdom is seeking a VP of Customer Success to oversee the entire post-sale customer journey. Candidates should have 8–15 years of experience in Customer Success in the market research industry, with a proven track record of managing enterprise accounts. Thi

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers’ secure environments. In this role, you wi

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. Strong stakeholder management and communication skills are essential for success in this role.

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. This role is pivotal in strengthening customer relationships, driving adoption, and ensuring lon

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

A leading marketing technology company based in London is seeking a Senior Customer Success Manager. Candidates should have over 5 years of experience in customer success within MarTech or eCommerce environments. This role involves managing relationships with existing retail accounts to drive revenu

Proven experience in customer-facing technical roles (Solutions Architect, Solutions Engineer, or Customer Success Engineer). Proven success leading discovery, solution design, and implementation for enterprise customers. Drive Customer Success & Growth.

Ideal candidates will have experience in Customer Success within a B2B SaaS environment and a strong understanding of customer success metrics. A technology and advisory firm in the United Kingdom is seeking a Senior Customer Success Manager to manage key Enterprise accounts. This position offers a

A dynamic customer engagement company in North West London is looking for enthusiastic individuals to join their team in a full-time role. This position involves engaging customers face-to-face, representing partner brands, and building relationships. The company offers a supportive environment with

You will collaborate closely with customers, attend in-person meetings when needed, and work cross-functionally with Blink teams (Product, Solutions, Support, Growth, Delivery, Tech, and Professional Services) to ensure customer success at every stage of their journey. Customer Success Manager (CSM)

Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams. Lead and scale the entire Customer Success function, transforming it into a growth driver. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of

Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check‑ins, and delivering a consistently high‑quality customer experience while embedding surprise and delight throughout the customer

A leading tech platform in the education sector is seeking a Senior Customer Success Manager to ensure that education partners achieve their goals and maintain healthy partnerships. The ideal candidate will have over 5 years of experience in Customer Success, particularly in SaaS, and bring strong c

A leading motor dealer group in Torbay is seeking a Senior Parts Advisor to assist customers, identify the correct parts, and maximize sales opportunities.

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

A dynamic B2B SaaS company in London is seeking a Customer Relationship Manager to deliver exceptional support and drive customer success. Candidates should possess over 3 years in customer-facing roles, demonstrate strong communication skills, and have a proactive problem-solving approach.

A senior customer success manager with at least 1 year of experience in a senior level role, leading growth and expansion plans for enterprise customers. As a key member of the Customer Success team, you will nurture relationships with assigned accounts and ensure customers realise the value of our

Collaborate with R&D and Customer Support teams to resolve issues and share customer feedback in an ongoing effort to improve our product. Experience working with any customer success platforms such as Catalyst, Salesforce, Jira, Metabase is a plus. The Customer Success team here at Carta is a key p

Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Turn customer insights into recommendations that improve pro

Execute the Customer Success strategy for the EMEA region, ensuring alignment with global business objectives. Manage and oversee a complex portfolio of projects across diverse utility clients, providing senior-level guidance to your team of Customer Success and Deployment staff. You have a proven t

A leading customer experience company in the United Kingdom is seeking a Manager of Customer Success to lead a diverse team. This role focuses on driving operational consistency, setting clear goals, and leveraging AI to enhance customer success outcomes. The ideal candidate will have a strong backg

Customer Success Management or Service Delivery Management. Senior Customer Success Manager. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success.