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Customer Success Manager, Entry Level Role:. Customer Success Manager, Entry Level Requirements:. Customer Success Manager, Entry Level Package:.

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Serve as the main point of contact for a portfolio of mid-to-enterprise level customers. Own the customer relationship from onboarding through renewal.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

As Director of Customer Success, you will lead both. Define and execute the Customer Success strategy aligned with business goals. You’ll play a key role in shaping strategy, influencing product direction, and ensuring customers realise maximum value from our solutions.

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

Founding Customer Success Engineer required for a high-growth cybersecurity start-up with an established and expanding enterprise customer base. Founding Customer Success Engineer | Cybersecurity Start Up | London. Deeply technical Customer Success Engineer who enjoys complex environments and learni

A leading mobile infrastructure services company in the UK seeks a Customer Success leader to enhance customer outcomes through strategic oversight and effective partner management. The role involves leading delivery excellence from concept to deployment while fostering a culture of customer advocac

A sports technology company seeks a Customer Success Specialist based remotely in the UK. The role involves managing a select portfolio of teams, providing training and support on athlete tracking technology, and driving business success through product demonstrations.

Acting as a trusted advisor to legal practitioners and tax professionals, the role ensures customers maximise value from LexisNexis solutions, supports change‑management initiatives, and contributes to client retention, growth and overall customer success. The Customer Success Manager delivers hig

A technology services provider in Greater London is seeking a Customer Service & Transformation Support Specialist. The role involves managing customer requests, ensuring satisfaction, and supporting transformation projects. Candidates must be fluent in English, with service desk experience, excelle

A leading SaaS platform is seeking an experienced Customer Success Manager UK to drive customer engagement and ensure business value realization. In this role, you will act as a trusted advisor, onboarding clients and helping them leverage features for their success.

A leading SaaS provider in the UK is searching for a Head of Customer Success to enhance customer retention and drive strategic growth. The role focuses on fostering long-term relationships and adopting a customer-centric culture throughout the organization.

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Delivering an excep

A leading parking solutions company is seeking a Head of Customer Success to lead and manage the performance of the Customer Success function. The ideal candidate will have over 5 years of experience in customer support leadership and will be responsible for driving service delivery, managing teams,

A global information and analytics company is seeking a Customer Success Manager to maximize customer value through effective onboarding and strategic guidance. This role involves monitoring customer health, delivering regular business reviews, and advocating for customer feedback. Ideal candidates

A leading tech company is looking for a Customer Success Representative to manage the post-sales lifecycle for a global client base. This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value

Work alongside Sales and Customer Success to learn the goals and objectives of new customers and translate those needs into a tailored onboarding process. Initiate a successful customer journey by ensuring customers complete required product trainings. Complete Post Event Customer Success Reviews to

Establish customer success strategy, segmentation, and engagement models (playbooks, success plans, QBR/EBR cadences, health scoring). B2B SaaS or software, including 6+ years leading customer success, account management, or renewals teams. Manage tools and processes across Salesforce (or similar),

Customer Advocacy: Identify and develop customer advocates who can provide testimonials, case studies, or references. Proven experience in customer growth, successfully managing renewals, expansions, and upsells at a B2B SaaS or fast-growing company. As a Customer Success Manager, your role is to en

The ideal candidate will have a bachelor's degree, proven experience in customer success, and excellent negotiation and communication skills. A leading localization solutions provider in Greater London is seeking a Senior Customer Success Consultant. This role involves building strong customer relat

A leading measurement company in the United Kingdom seeks a Customer Success Manager to manage client relationships and ensure successful campaign execution.

A leading software company in Greater London is seeking a Customer Success Manager to ensure high ROI for customers and drive revenue growth. The role involves managing key customer relationships, identifying upsell opportunities, and ensuring customer satisfaction to reduce churn.

We are looking for a motivated person to help our Sales and Customer Success teams achieve their goals and deliver exceptional service to our customers. The Customer Success Assistant will join a small and dynamic team of passionate people, dedicated to providing excellent teaching resources to scho

A leading technology firm in Greater London seeks an experienced Senior Customer Success Manager to empower customers through AI-driven solutions. The ideal candidate has over 5 years in a client-facing role within the AI or SaaS sectors, possesses strong communication skills, and a passion for cust

A leading market intelligence company in London is seeking a Customer Success Manager to ensure clients realize value from their platform investment. Candidates should have 2–4 years of experience in Customer Success or a SaaS role, strong communication skills, and the ability to build relationshi

A leading AI time platform is seeking a Customer Support Associate in the United Kingdom. The successful candidate will provide support to U. This role involves working closely with customers during business hours and contributing to documentation and education initiatives.

Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform. As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Internally you will represent the voice of the customer and partner w

Sales Enablement Lead - Customer Success / Revenue Growth L&D. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. Dedicated Mentorship: Learn directly from experienced managers who are invested in

As Client Success Manager, you will sit at the centre of a number of strategic global client relationships, helping to ensure platform solutions are implemented successfully, adopted effectively, and continually delivering value. Lead-level scope and ownership within a Client Success Manager title.

As a Customer Success Manager at Secure Code Warrior, you'll transform customers from ordinary to extraordinary by delivering personalised success journeys that drive maximum engagement, platform adoption, and best-in-class cybersecurity practices. Customer Success, Account Management, or related ro

Een toonaangevend IT-bedrijf in het Verenigd Koninkrijk zoekt een Customer Success Engineer.

A leading public service technology company in Greater London is seeking an Engagement Business Partner to enhance customer support and engagement. The role includes managing customer queries, ensuring timely case resolutions, and driving service improvements. Ideal candidates will possess strong pr

The ideal candidate has experience in client success and project management, with excellent communication skills in Dutch and ideally another European language.

The ideal candidate will have significant experience in customer success, a passion for technology, and a track record of managing complex solutions, influencing how AI is integrated into medical workflows. A healthcare technology firm in the UK is seeking an experienced Customer Success and Impleme

This hybrid role involves managing pilot customers, owning the onboarding process, and building the Customer Success function from the ground up. A dynamic AI company in London is seeking a Lead Customer Success Manager to drive product adoption and retention.

Interlock with Implementation Services teams for post sales customer onboarding for new deployments successfully introducing customers to Digital Realty product and services. Participates in the Global Customer Success community. Coordination of post RFS customer audits through to successful conclus

Customer Success Manager, Enterprise page is loaded## Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185JLL empowers you to shape a brighter way. About the Role:**Our

Strategic coordination & governance: Establish processes and frameworks for collaboration across Renewals, Sales, Customer Success, Finance, and Legal. Success will be measured by achieving renewal and new business targets, strengthening Net Revenue Retention (NRR), and cultivating a high-performanc

Helping build the customer success team - we’re a new team, and you’ll be at the forefront of designing how customer success at Beam works. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem-solve for your customers and acting as a customer advocat

The role offers professional development opportunities, performance-related bonuses, and the possibility to work from home, making it an attractive position for proactive individuals looking to drive customer success. A leading digital documentation platform in Greater London is seeking an experienc

We are looking for an experienced and enthusiastic Customer Success Manager to join our dynamic team. The ideal candidate will be proactive, customer-focused, and possess excellent communication skills to effectively manage customer relationships and enhance their overall experience. Account Managem

A leading cloud services provider in Greater London is seeking a Customer Success Area Lead who will be instrumental in enhancing customer satisfaction through strategic collaboration with sales leaders and investment teams. The ideal candidate has over 6 years of experience in Sales or Customer Suc

Board is looking for a dynamic candidate who has a proven customer success experience to support Board customers on their journey from prospects to active users and on to lifelong advocates of Board solutions. You know how to curate plans for customers that drive successful deployment, user adoption

The successful candidate will join a vibrant and commercially successful business. Gain a deep understanding of each customer’s needs to ensure their critical success factors are met. Work with Product Teams to be the voice of the customer in terms of meeting their evolving needs.

A leading PropTech organization in the United Kingdom is looking for a Customer Success Manager to design and deliver a client engagement strategy. You will build long-term client relationships, monitor satisfaction, and analyze data to enhance the customer experience.