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Customer Success Manager – Property Management Software£45,000 – £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and moreRemote + 25% UK Travel. Customer Success professional with a genuine, in-depth understanding of block management and

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Work cross-functionally with Product, Support, and Marketing teams to advocate for customer needs. Segmentify is a Customer Engagement Platform that helps online businesses optimise

Define and execute the Customer Success strategy aligned with business goals. As Director of Customer Success, you will lead both. Lead, develop, and inspire a high-performing, customer-centric team.

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

Be the first Customer Success Manager in our brand new London office - help to stand up that process for European operations. Onboard new customers to Juicebox and ensure they succeed. Resolve on-going customer issues, acting as true partner for them.

Customer Adoption and Success Manager. Configure systems to automatically route "Low Maturity" customers to high‑touch interventions and "High Maturity" customers to automated innovation paths. Customer Adoption and Success Manager.

Experience successfully managing customer engagements to completion and customer satisfaction. We are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. We need a dedicated advocate who possesses impeccable relationsh

Continuously improve customer success processes and playbooks, increasing efficiency and scalability. Customer Success Manager - Job Description. You will own and nurture relationships with key customers across Europe and Egypt, driving long-term engagement and value through partner-style marketing,

A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability.

Customer Success Manager at Insurtech Insights. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and extremely driven people? If so, you might be our next Customer Suc

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Customer Success will be a newly created fu

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technical problem solving. Technical Custom

Proficient with BI, Google Workspace, and customer success tools. The Tasker Success team helps Taskers achieve their personal tasking goals using Taskrabbit. The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and

At least 3+ years experience in an Account Management or Customer Success Manager role. Senior Enterprise Customer Success Manager. Enterprise Customer Success Manager.

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Lead proactive and innovative customer engagement initiatives in close collaboratio

Customer Success, Account Management, or Client Support roles. Your Role as a Customer Success Manager:. Analyse usage metrics and feedback to optimise customer engagement strategies and increase success rates.

Build the Customer Success function from scratch inc segmentation, success plays, lifecycle strategy and team structure. You will work directly with the founders to build Customer Success into a true commercial engine owning NRR, driving expansion across the base, and defining how CS operates from f

Years of SaaS Customer Success Experience. Customer Success Manager - Accounting. You've owned renewals, driven expansion, and worked cross-functionally to deliver success.

A healthcare technology company in the UK is seeking an experienced Customer Success professional to manage client relationships and drive growth. Join a mission-driven team focused on delivering exceptional customer experiences and expanding the company's reach.

NiCE is hiring a Senior Customer Success Manager to join our fast-growing, dynamic customer success team! We’re passionate about our work, about our customers, and about the solutions we provide. As Senior Customer Success Manager at NiCE, you guide enterprise customers through Cognigy product imp

A leading HR technology company in Greater London is seeking a Customer Success Manager to lead a growing team while driving customer engagement and retention. The ideal candidate will have deep knowledge of SaaS products and experience in developing customer success strategies.

As a Customer Success Manager, you will partner with fellow CS professionals at leading global startups to drive value realization and strategic growth. Customer Success or Account Management within a B2B SaaS environment, ideally with a commercial track record. Act as a technical subject matter exp

Build and execute Joint Success Plans** for every account, anchoring every engagement to the customer's strategic business outcomes and ensuring measurable ROI is documented, tracked, and communicated consistently* Lead Executive Business Reviews at C-suite level, delivering compelling value nar

A SaaS company in the United Kingdom is looking for a Customer Success Lead to manage key customer relationships and help shape the Customer Success function. You will own Tier 1 accounts, driving adoption and expansion while mentoring the Customer Success Managers.

As a Customer Success Manager at Iru, you will support a portfolio of commercial customers across EMEA, helping them achieve measurable success with our platform. Success in this role means driving retention and expansion across a high-volume portfolio while delivering a consistent and localized cus

A leading AI solutions provider is seeking a Customer Success Manager to join their EMEA team. The ideal candidate will have over 5 years of experience in customer success, technical fluency in AI concepts, and a passion for social impact work.

A leading home care company in Greater London is seeking a Customer Success Manager to oversee a substantial partner network of around 2,000 listings. Responsibilities include managing relationships, improving customer service processes, and having tough conversations with partners regarding financi

Management of customer expectations and being a focal point for customer service issues. Equally comfortable liaising with C-level clients, you’ll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy – al

A technology solutions firm in the United Kingdom is seeking a Director – Customer Success to lead enterprise retail accounts and ensure successful technology transformations.

A leading AI research company in the United Kingdom is seeking a Customer Success Manager to drive adoption of their AI platform across EMEA. The ideal candidate should have 3-5 years of relevant experience in customer success with strong skills in driving revenue outcomes and a good understanding o

A leading RegTech firm in London seeks ambitious graduates for the Graduate Customer Success role. This position is vital in delivering world-class customer service and solving client queries.

Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising. The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Working closely wit

Opportunity to shape Customer Success from the ground up. The company is hiring a Lead Customer Success Manager to own relationships from onboarding through long-term adoption. This is a technical Customer Success role, involving product configuration, data validation, issue diagnosis and close coll

As a Senior Customer Success Consultant, you will be a trusted advisor and strategic partner to our key customers. Continuously assess and improve customer success processes and workflows. Proven experience as senior/key/strategic customer success consultant or in a similar role within the localizat

The Operations team are responsible for the on‑boarding and implementation of our technology across new customers, as well as ensuring on‑going success once the system is up and running on client sites. This role might suit a second jobber looking to develop the skills they have already acquired

You’re devoted to ensuring our customers’ success and adoption of Asana and advocate for regional customers’ needs. Partner with customers to identify their strategic goals and co‑create Success Plans with clear success metrics and engagement strategies. We are looking for a Strategic Custom

We are looking for a Senior/Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximu

The Sales team works to grow our customer base across all regions by understanding how visual content plays a part for our customers’ businesses—and how our products and services can help them overcome challenges, elevate their message, and achieve their goals. The Customer Success Specialist wi

A leading financial services provider is seeking a Customer Success Manager in London. Ideal candidates will have prior customer-facing experience and excellent communication skills, with an emphasis on customer satisfaction. In this role, you will develop strategic plans for client retention and gr

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Are you an experienced Customer Success lea

A prominent IT association in Greater London is seeking a Customer Success Manager to provide exceptional support and foster long-term relationships with B2B clients. The role involves developing strategies for customer retention, assisting in product onboarding, and analyzing customer feedback. Ide

A leading AI organization is seeking a Customer Success Manager in EMEA to support beneficial deployments for mission-driven organizations. The ideal candidate has over 5 years in customer-facing roles, a passion for AI and social impact, and strong cross-functional collaboration skills.

Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage;. The Customer Success Manager oversees a portfolio of accounts and en

A leading digital marketing platform is seeking a Customer Success Manager to enhance client engagement and retention for a portfolio of prominent brands. The role focuses on managing client relationships, driving revenue growth, and ensuring successful execution of marketing strategies.

Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email. Customer Experience (CX) at Laka. You’ll be a key part of our Customer Experience team.

A global market analysis firm is seeking a proactive Customer Success Manager in London. The role involves leading customer engagement initiatives, managing client relationships, and analyzing customer profiles to enhance product adoption.

This hybrid role involves working from the office in London or Paris three days a week, contributing to customer success with impactful solutions. A leading B2B data provider in Greater London is seeking a French Speaking Solutions Specialist to collaborate closely with Account Managers and design t