Customer success jobs in Sheffield - Page 2Crear alertas

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director. Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

A leading sales enablement firm in London is looking for a Sales Director, Customer Growth to manage customer relationships and drive their satisfaction and retention. The successful candidate will mentor the sales team, develop sales strategies, and commit to customer-centric values. This impactful

A leading customer experience company in the UK is seeking a Manager of Customer Success to lead and develop a diverse team. This role offers an opportunity to drive operational success and contribute to a forward-thinking environment.

A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management experience, technical aptitude with integrations, and exceptional customer-facing skills.

A leader in identity-centric security solutions is seeking a Senior Manager in Customer Success to drive strategic initiatives and manage a team. The ideal candidate will have extensive experience in customer success, people management, and strategic outcomes. This role includes mentoring team leade

A leading global data center provider is seeking a Senior Customer Success Manager in the United Kingdom to lead operational service excellence for complex global customers. This role requires 7+ years in customer-facing positions, strong engagement skills, and experience with service management fra

Proven experience in customer‑facing technical roles (Solutions Architect, Solutions Engineer or Customer Success Engineer). Drive Customer Success & Growth. Proven success leading discovery, solution design and implementation for enterprise customers.

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. As Head of Customer Success, you will take the lead in being the voice of our customer base. Solid customer facing experience from Customer Su

A cutting-edge AI company in the United Kingdom is seeking a VP of Customer Success to oversee the entire post-sale customer journey. Candidates should have 8–15 years of experience in Customer Success in the market research industry, with a proven track record of managing enterprise accounts. Thi

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers’ secure environments. It is easy to operat

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. Strong stakeholder management and communication skills are essential for success in this role.

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence.

Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. B2B SaaS Customer Success, Account Management, or similar roles. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams.

A leading customer experience technology company in Greater London is seeking a Customer Success Manager to lead and develop a diverse team. This role involves driving customer success initiatives, managing performance, and leveraging AI technology to enhance customer experience. The ideal candidate

A leading SaaS company is seeking a Customer Success Manager to enhance customer relationships and drive product adoption. Key responsibilities include optimizing customer success strategies, developing consultative relationships, and collaborating across departments to improve customer retention.

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. You will define strategies, mentor a team, and drive custom

A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high

A website optimization platform is seeking a Senior Customer Success Manager to act as the primary contact for large clients in the UK. Candidates should have 3+ years in SaaS Customer Success and excellent communication skills.

In this role, you will lead and scale the Customer Success organization, ensuring customers achieve maximum value from the company’s solutions. Head of Customer Success – United Kingdom. Data‑driven mindset with expertise in customer success metrics, account management, and analytics.

You’ll stay close to customers, personally engaging with key accounts, while bringing structure, pace, and consistency to how Customer Success operates at scale. You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while l

This role requires a deep understanding of Customer Success and exceptional communication skills to lead a high-performing team and enhance client engagement. The ideal candidate will possess strategic leadership experience and ability to influence cross-functional initiatives, driving new sales gro

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25‑30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer‑base, leveraging their product knowledge and strategic e

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a high-performing team. We are currently looking for a

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success.

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. This role involves overseeing the customer success initiative, focusing on onboarding, retention, and customer satisfaction. Candidates should have experience leading customer success

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

As the first dedicated public markets & trustees hire in Ledgy’s Customer Success team, your job will be to own relationships with our existing public & trustee customers while building scalable processes. Scale Ledgy's public markets & trustees function by building efficient processes and leverag

A leading technology company is seeking a Senior Customer Success Manager to advocate for clients and drive value realization. The ideal candidate will have 2-3 years of experience in customer success or account management, particularly in a SaaS environment.

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

The Senior Customer Success Manager will work closely with Account Executives and Solutions Architects to ensure customers achieve their business objectives, advise them on best practices, and act as the voice of the customer internally. Experience successfully managing customer engagements to compl

A leading financial services provider in London seeks a VP of Customer Success to drive customer satisfaction and retention.

A fast-growing fintech company is seeking a Head of Customer Success to lead a team in enhancing customer engagement and ensuring the value from the product suite. The ideal candidate should have strong leadership experience in the tech sector and a proven track record in customer success management

This role ensures customer-facing teams have the skills, processes, and tools to accelerate time-to-value, drive adoption, improve retention, and deliver consistent, high-quality customer experiences. Customer Success, Support, Services, or related fields. The Senior Manager of Post-Sales Enablement

A global leader in business payments is seeking a Customer Success Manager to enhance customer satisfaction and drive growth. You will proactively engage with customers to identify their needs and resolve challenges, ensuring success throughout their journey. The ideal candidate will have 3-5 years

We are looking for a passionate and experienced Senior Customer Success Manager to join our team as a strategic partner to our key customers. A proven background in a customer-facing role such as Customer Success, Account Management, or Consulting, where you've been responsible for building strong r

CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer-base, leveraging their product knowledge and strategic expertise to help customers accomplish key business objectives. As a Senior Customer Success Manager on our EMEA team, you will be

In this full-time position, you will take ownership of the store, develop and inspire your team, and ensure excellent customer service. Join us to foster a diverse and inclusive work environment while guiding your team towards success.

The successful candidate will leverage their leadership skills and data-driven approach to enhance customer experiences and contribute to the company's growth objectives. A healthcare technology company is seeking an experienced Head of Customer Success to lead their function in the UK. This role in

Hands‑on experience implementing automation and AI within Customer Success or broader customer operations. This role offers the chance to create a best‑in‑class Customer Success organisation from the ground up, with full ownership of retention, expansion, and value realisation across enterpris