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Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Track and report on customer health, satisfaction, and revenue metrics, ensuring.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, C

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

A leading SaaS provider is seeking an experienced Customer Success Senior Manager in London. With over 10 years in a customer success role, you will drive the strategy for client satisfaction across sectors in sports and entertainment. In this role, you will lead the UK & Ireland team, focusing on c

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management experience, technical aptitude with integrations, and exceptional customer-facing skills.

Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence.

Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. As Head of Customer Success, you will take the lead in being the voice of our customer base. Solid customer facing experience from Customer Su

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers’ secure environments. It is easy to operat

A cutting-edge AI company in the United Kingdom is seeking a VP of Customer Success to oversee the entire post-sale customer journey. Candidates should have 8–15 years of experience in Customer Success in the market research industry, with a proven track record of managing enterprise accounts. Thi

Senior Strategic Accounts Customer Success Manager. Senior Strategic Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

A leading customer experience technology company in Greater London is seeking a Customer Success Manager to lead and develop a diverse team. This role involves driving customer success initiatives, managing performance, and leveraging AI technology to enhance customer experience. The ideal candidate

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. You will define strategies, mentor a team, and drive custom

A leading customer experience company in the UK is seeking a Manager of Customer Success to lead and develop a diverse team. This role offers an opportunity to drive operational success and contribute to a forward-thinking environment.

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. Strong stakeholder management and communication skills are essential for success in this role.

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.

Key responsibilities include optimizing customer success strategies, developing consultative relationships, and collaborating across departments to improve customer retention. A leading SaaS company is seeking a Customer Success Manager to enhance customer relationships and drive product adoption.

A leading global data center provider is seeking a Senior Customer Success Manager in the United Kingdom to lead operational service excellence for complex global customers. This role requires 7+ years in customer-facing positions, strong engagement skills, and experience with service management fra

A leader in identity-centric security solutions is seeking a Senior Manager in Customer Success to drive strategic initiatives and manage a team. The ideal candidate will have extensive experience in customer success, people management, and strategic outcomes. This role includes mentoring team leade

A minimum of 5+ years of experience in a customer‑facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) with a proven track record of managing enterprise‑level customers and/or alliance/reseller partner. Customer‑centric mindset - put the customer’s needs first, actively

Head of Customer Success at fast-growing B2B SaaS platform. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams. Own and implement the Customer Success strategy, building scalable playbooks and frameworks.

Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check‑ins, and delivering a consistently high‑quality customer experience while embedding surprise and delight throughout the customer

A leading motor dealer group in Torbay is seeking a Senior Parts Advisor to assist customers, identify the correct parts, and maximize sales opportunities.

You will collaborate closely with customers, attend in-person meetings when needed, and work cross-functionally with Blink teams (Product, Solutions, Support, Growth, Delivery, Tech, and Professional Services) to ensure customer success at every stage of their journey. Senior Customer Success Manage

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

Proven experience in customer-facing technical roles (Solutions Architect, Solutions Engineer, or Customer Success Engineer). Drive Customer Success & Growth. Proven success leading discovery, solution design, and implementation for enterprise customers.

Ideal candidates will have experience in Customer Success within a B2B SaaS environment and a strong understanding of customer success metrics. A technology and advisory firm in the United Kingdom is seeking a Senior Customer Success Manager to manage key Enterprise accounts. This position offers a

A leading technology company in Greater London seeks a Manager of Customer Success to drive operational excellence and team effectiveness. This role requires strong expertise in customer experience, AI tools, and financial analysis to boost team performance and customer satisfaction. Candidates shou

The role involves building strong relationships with key customers, ensuring their success, and providing tailored guidance on product usage. Candidates should have a background in customer success or account management, excellent communication skills, and experience with CRM tools. A leading SaaS c

We’re looking for a high-impact Head of Customer Success to lead a team of 11 CSMs and ensure customers realise the full value from the Dext product suite. Reporting to the UK GM, you’ll own Customer Success for Dext UK, setting the strategy, leading the team, and ensuring our customers see real

This role involves leading customer success strategies, expanding account growth, and ensuring exceptional customer experiences. A leading logistics company is looking for a Head of Customer to join their Newstrade Commercial team in Greater London. The ideal candidate will have extensive experience

A leading fitness technology firm is seeking a Global Head of Customer Success to lead their customer success organization. The successful candidate will guide customer onboarding, manage key performance metrics, and collaborate across departments to enhance customer experiences. This remote role de

Act as a trusted partner to the Head of Customer Success, demonstrating autonomy and a proactive approach by providing timely customer and team insights to inform strategic decision‑making. This includes developing and executing the global Customer Success strategy, managing a team of individual c

Senior Technical Customer Success Manager. Excellent relationship-building skills: You care deeply about delighting customers.

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high value customer experiences. We carry out background checks on candidates to enable our customers to make informed and long term

We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Senior Customer Success Manager. Customer Success Management or Service Delivery Management.

The ideal candidate should have strong experience in customer relationship management and a proven track record in implementing successful customer success strategies. A leading background screening services provider in the United Kingdom is seeking a Head of Customer Success to lead their customer

Develop and implement customer success strategies and initiatives to ensure successful adoption and usage of our SaaS products. A senior customer success manager with at least 1 year of experience in a senior level role, leading growth and expansion plans for enterprise customers. As a key member of

A leading SaaS company in the UK is seeking a seasoned Customer Success leader with over 12 years of experience, including 5 years managing high-performance teams.

A leading customer experience company in the United Kingdom is seeking a Manager of Customer Success to lead a diverse team. This role focuses on driving operational consistency, setting clear goals, and leveraging AI to enhance customer success outcomes. The ideal candidate will have a strong backg