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Account Manager Location: Remote / Hybrid (on-site travel when required) Salary: £26,000 – £30,000 per annum + performance-related bonus About the Opportunity CTA is looking for an ambitious and customer-focused Account Manager to join a growing business solutions and technology services organisation. The company supports organisations through digital transformation, operational improvement, and technology-driven solutions across a range of sectors. This role is ideal for someone looking to build a long-term career in account management and customer success. You’ll gain hands-on commercial experience, work closely with senior stakeholders, and develop the skills needed to progress into more advanced client-facing or commercial positions. Key Responsibilities • Manage and develop a portfolio of existing customer accounts, • Build and maintain strong long-term client relationships, • Lead renewal conversations and support customer retention, • Identify opportunities for account growth through upselling and cross-selling, • Work closely with internal teams to ensure smooth service delivery, • Conduct regular customer reviews and account check-ins, • Maintain accurate account records and forecasting information, • Respond proactively to customer feedback and resolve issues effectively Essential Skills & Experience • Previous experience in an account management, customer-facing, or commercial role, • Strong communication and relationship-building skills, • Commercial mindset with an interest in business growth, • Highly organised with strong attention to detail, • Ability to manage multiple priorities effectively, • Professional and confident approach when working with customers Desirable Experience • Experience within a services, consultancy, or project-led environment, • Exposure to renewals, retention, or customer growth activities, • Experience working alongside delivery or project teams What’s on Offer • Performance-related bonus scheme, • Career progression and development opportunities, • Exposure to account management, customer success, and commercial strategy, • Supportive and collaborative working culture Apply Now If you’re looking to develop your career within a fast-paced and growing environment, we’d love to hear from you. Please submit your CV to apply.

DUTY MANAGER - LUXURY RESIDENTIAL Location: West London | Salary: £35,000-£37,000 DOE | Shifts: 4 on / 4 off | Immediate Start PossibleJoin a major new and growing residential community and lead a busy front-of-house team, ensuring exceptional resident experience. Perfect for candidates from hotels or premium hospitality who thrive in fast-paced, high-standard environments, with strong management experience.ROLE HIGHLIGHTS: • Lead concierge/front-of-house team, • Drive service standards & resident satisfaction, • Manage rotas, holidays, sickness & lateness, • Oversee day-to-night handovers, • Handle high-volume operational workload, • Work with site leadership to streamline operations, • 4 on / 4 off (day-based rotation), • Hours likely 7am-7pm or 8am-8pm, • Thrives under pressure & leads from the front, • Operationally resilient & proactive, • Maintains high standards consistently, • Hotel or high-end service experience preferred, • Health & Wellbeing: Health Cashback Scheme, Health Support, Well-being Apps & Free Counselling, • Financial Security: Group Life Insurance, • Career Growth: Annual Salary Reviews & Career Progression Training, • Lifestyle Perks: Gym & Retail Discounts, • Learning & Leisure: Shared Audible & Kindle Library, • Lead a high-performing team in a flagship residential development, • Real operational ownership & visible impact, • Busy, rewarding role with growth potential, • Immediate start available

Active SC Clearance Required Role Overview We are seeking a Senior Microsoft Purview SME to act as a key technical advisor for customers, delivering proactive services including workshops, assessments, and expert guidance across Microsoft Security and Compliance solutions. The role involves supporting customer transformation initiatives, driving best practices, and building strong stakeholder relationships. Key Responsibilities • Design, deploy, and support Microsoft Purview solutions across enterprise environments, • Deliver customer workshops, technical assessments, and security guidance, • Provide expertise on compliance, governance, and data protection strategies, • Support integration and advanced configuration of Purview capabilities, • Collaborate with Microsoft teams and customer stakeholders to ensure successful deliveryRequired Skills & Experience, • Strong expertise in:, • Microsoft Purview Audit, • Communication Compliance, • Compliance Manager, • eDiscovery, • Information Protection & Information Governance, • Data Loss Prevention (DLP), • Insider Risk Management, • Data Governance & DSPM, • Deep understanding of Microsoft Purview E3/E5 capabilities, deployment, and integration, • Experience delivering workshops, assessments, and customer-facing engagements, • Excellent communication, presentation, and technical documentation skills, • Active Security Clearance required, • Fluent English (written and spoken)

My market leading Client is urgently recruiting for a commercially focused Product Lead / Manager, ideally with experience of Artificial Intelligence to drive the success of their products. This role will play a critical part in ensuring their products meet user needs while delivering measurable business and financial value. A tech /Artificial Intelligence background would be a significant advantage, enabling the successful candidate to act as a trusted partner across Product, Digital, Finance, and Delivery teams. Key Responsibilities * Act as a voice of the customer and the business. Fundamentally, the Product Lead / Manager is a business partner for their specific product(s), ensuring alignment between user needs and commercial objectives. * Serve as a gatekeeper of scope, ensuring focus is maintained and that only value-driven work is delivered. * Align the product vision and roadmap to support user needs, strategic priorities, and financial outcomes. * Monitor product performance, identifying opportunities for improvement and defining requirements for enhancement features. * Own and prioritise the product backlog to address user needs, while ensuring the agreed scope of the product is adhered to. * Balance regulatory, financial, and operational considerations when making product decisions. * Support the Business Partners (BP), and Professional Services (PS) teams to deliver a clear and compelling product value case. * Work closely with delivery teams to ensure requirements are well understood and outcomes are measurable. About You * Demonstrable experience, as a Product Manager / Lead, ideally within Artificial Intelligence, fintech, or tech-led environments. * Strong understanding of technology principles, commercial drivers, and value-based decision making. * Proven experience managing and prioritising backlogs in Agile delivery environments. * Confident communicator, able to engage with technical, financial, and non-technical stakeholders. * Detail-oriented, pragmatic, and comfortable making decisions that protect product integrity and business value. This role is a Product Manager / Lead, with a good grounding in technical - Artificial Intelligence, working in London up to 3 days a week, inside IR35, if you are happy with this and have the skills / experience, please send an up to date CV for an immediate response and more information on a truly great role with a fantastic Client.

HR Product Lead – Oracle Product Lead, Human Resources, SaaS, Oracle ERP HCM Cloud, Oracle EBS, Oracle ERP, Oracle Fusion, PeopleSoft, Product management, HR Systems, Stakeholder engagement, Product roadmap, End-to-end services. • £71,121 per annum + public sector pension and other benefits Day-to-Day of the Role: • Act as the primary point of contact for stakeholders, ensuring clear communication and alignment on the product vision and progress., • Manage and support a team of product analysts who are subject matter experts, capable of making functional changes and working with third parties to deliver outcomes., • Collaborate extensively with the Head of Product and other product teams to create and maintain a Product roadmap., • Engage with stakeholders and SMEs to understand needs, assess priorities, and allocate resources effectively., • Define and prioritise product features through extensive collaboration, negotiation, and supported by data-driven outcomes., • Analyse customer feedback and other data to identify pain points and drive improvements that enhance user experience and achieve desired outcomes., • Document and present technology proposals/recommendations to the Head of Product, outlining clear benefits and costs., • Minimum of 5 years in product management or functional experience, with at least 2 years within HR Systems., • Experience as a product manager, functional lead, or owner, preferably within an internal product space., • Strong understanding of SaaS-based solutions, particularly Oracle ERP HCM Cloud., • Public sector experience is desirable, with policing experience being a plus., • Proven ability to manage small teams, providing clear direction, support, and resolution., • Experience in project management of technology development and implementations., • Knowledge of shaping product strategy and delivery capabilities. 27 days of annual leave (rising to 33 in 5 years), 20%+ pension contributions + others. In the first instance, please submit your CV.

We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values. £40,000.00 per annum, working 40 hours per week.Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS We embrace diversity in all its forms and are proud to employ a workforce that reflects the communities we serve. We are committed to creating inclusive environments where both colleagues and the people we support can thrive. The Opportunity This is a rewarding opportunity for an experienced and values-driven Service Manager to lead a specialist accommodation-based service supporting up to 15 women and children fleeing domestic abuse. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Service Leadership and Operational Management Knowledge and Experience • Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Building Services Manager / Technical Manager will be primarily responsible for identifying and delivering commercially and operationally realistic, best practice, technical and operational solutions to site specific issues. The role will involve the design, delivery and implementation of site-specific improvement strategies in recognition of change management. Key Responsibilities • Source and procure national and local contracts to ensure the estate and associated buildings are covered with all statutory and legislative commitments., • Create technical specifications to ensure long life management of assets, best value for money, and adequate scope of maintenance in terms of frequencies, tasks, PPM and repairs., • Control budgets and service delivery across the estate and buildings, establishing value for money strategies for delivering technical services., • Preparation and management of engineering service charge budgets, to include procurement in line with company policies., • Define the PPM regime for the plant across the estate., • Establish, implement, document and maintain site specific operating procedures and systems tailored to client needs., • Implementation, management and development of the E-Logbooks planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date., • Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawings and O&Ms are updated to reflect any changes carried out to installed systems. Develop, implement and maintain site-specific plant replacement programmes., • Ensure new buildings and areas of public realm are handed over in accordance with company guidelines and that all manuals are in place as soon as is reasonably practicable., • Manage service providers and monitor performance against SLAs and KPIs., • Make clear decisions and direct contractors for all reactive works., • Support the Development team to monitor construction processes when they impact an area under the remit of the Estate Management Team., • Complete engineering site surveys and audits., • Provide technical support to the operational team., • Work closely within the FM department and with Operations, Asset Management and H&S, together delivering excellent services and surpassing customer expectation at all times., • Manage all asset lists within the estate, ensuring any new assets introduced are adequately maintained., • Liaise with Permit Management to assist in the maintenance of the online e-permit system and reviewing of RAMS for estate works., • Manage associated M&E tasks from the company risk register, ensuring quotes are obtained and works are agreed before commencing., • Keep the online system, Track Record, up to date and ensure all outstanding actions are completed within the required timescales., • Ensure compliance at all times with operational standards, codes of practice and health and safety requirements., • Provide overseeing engineering support for the residents' spa and gym, including attending a quarterly meeting., • Provide reactive engineering support for retailers on the estate., • Form part of the Duty Manager roster for out of hours escalations. Skills, Knowledge and Experience • Engineering apprenticeship with relevant on-the-job experience, an Engineering Degree with relevant industry experience, or significant industry experience in a similar role., • Working knowledge and experience of the mechanical and electrical services industry and key factors affecting it., • Proven experience in the management of maintenance contracts and supervision of contractors., • Ability to work effectively with staff, tenants, service providers and contractors., • Excellent managerial and interpersonal skills with a proven track record in managing change., • Good strategic vision and a strong commitment to customer service., • Extensive knowledge of Microsoft Office applications., • Successful people management experience, including technical and personnel development and change management., • Extensive experience of managing services to an agreed budget., • Self-motivated, able to work on own initiative., • Good understanding of property management., • Excellent communication skills, both oral and written., • A comprehensive knowledge and understanding of legislative health and safety requirements., • Excellent time management skills with the ability to respond to client and contract deadlines. Location: South London

A Housing Association is currently looking for a Right to buy Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE £26.81 Umbrella £35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice

Deputy Head of Service - Access & Duty Adult Social Care - Adults, Health & Integration£450 per day (Umbrella) Hackney Council is seeking an experienced and forward-thinking Deputy Head of Service - Access & Duty to play a pivotal leadership role at the front door of Adult Social Care. This is a high-impact interim opportunity, combining operational oversight with innovation, system-wide collaboration and strong people leadership. About the Role As Deputy Head of Service, you will provide senior leadership across the Access & Duty service, supporting safe, timely and person-centred responses for adults contacting Adult Social Care. You will work closely with the Head of Service, Assistant Director and wider system partners to drive quality, performance and continuous improvement. A key focus of the role is transforming how residents access support, ensuring services are preventative, strengths-based and responsive to need. Key Priorities & Responsibilities You will: • Lead the expansion of digital access, increasing the availability of information and self-assessments through Hackney's digital programme., • Work in partnership with Customer Services and internal teams to strengthen entry points into Adult Social Care and improve customer experience., • Support and embed a reablement-first approach, aligned with new models of delivery launching in January 2026., • Drive the increased use of Occupational Therapists as a preventative intervention for new Adult Social Care referrals., • Provide operational and strategic oversight, ensuring statutory duties, quality standards and KPIs are met., • Manage resources effectively, contributing to budget control, efficiencies and value for money., • Lead service improvement, change management and new ways of working., • A relevant professional qualification (e.g. Social Work, Nursing, Allied Health Profession, Public Health) with appropriate registration., • Proven leadership experience in complex, fast-paced environments., • Strong background in service transformation, performance management and partnership working., • Sound knowledge of adult social care legislation, safeguarding duties and national policy., • Excellent communication and stakeholder management skills. Get in contact with QSW Talent Partner, Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

FIELD SERVICE ENGINEER Locations - Wembley, Croydon, Dartford, Enfield We have an exciting opportunity for a Field Service Engineer to join our team to install and provide technical support to our coffee, vending and water equipment to the standard required by our clients. This is a great opportunity for a customer focused individual to join a fast-growing coffee, water, and vending company. Responsibilities - Technical Service Support • Completing machine filters/de-scales, • Working closely with the service desk daily, • Managing and recording service response to machine breakdowns and ensuring KPI's and standards are met or exceeded, • Carrying out any necessary repairs or services and reporting any major faults to ensure that all machines are always in good working order, • Using Vend Manager on smartphone to respond to service calls and complete calls & service reports, • Completing all necessary book/paperwork to Company standards, • Installing machines with other engineer(s) and/or sub-contractors where appropriate, • Installing coin mechanisms and card readers, • Registering all equipment on Vend Manager and/or other relevant software, • Evoca snack/cold drinks vending machines and tabletop/floor standing drinks machines, • Coffetek tabletop/floor standing drinks machine range, • Cimbali coffee machine range: S15/ S20/ S30, • WMF coffee machine range: 1100s/1500s/5000s/9000s, • Borg & Overstrom water coolers, • Full UK driving licence - ESSENTIAL no more than 6 points NO DD or DR related offences*, • DBS Certificate - ESSENTIAL for this role due to our clients from Schools, Hospitals, Healthcare providers etc, • 2-3 years' experience as a field service engineer, • Excellent customer service skills, • Strong external and internal communication skills, • Live locally to Greater London, • Experience with Evoca, Coffetek and fresh milk coffee equipment as well as Vend Manager or a similar vend management system (Preferred), • Applicants will be required to drive a company vehicle so must hold a full clean UK driving licence. Salary & Benefits • Competitive basic annual salary of £32K+, • 4 weeks (20 days) paid holiday which increases year on year, • Company van, • Full expense reimbursement, • Company phone with vend management software Please also regster online with hrgo.co.uk

Morgan Hunt currently requires an Maintenance Assistant for FE College - East London Pay Rate: £18ph LtdHours: 35 hrs 9am to 17:00pm Mon to FriLocation: East LondonDuration 6 months on going contractMust have Enhanced Children DBS Certificate on update service or Happy to apply for DBS CertificatePurpose of the Role To support the Group Estate Maintenance Manager in delivering the planned and preventative maintenance programme. To support the Campus Facilities Managers in delivering a reactive maintenance service, undertaking general repairs and maintenance to the fabric and items of equipment forming part of the College estate as required. To update the Computer-Aided Facilities Management (CAFM) system with all maintenance work undertaken. To support the Facilities Managers in monitoring the condition of the College estate. Key Responsibilities:Maintenance Delivery & Estate Safety· Support the Group Estate Maintenance Manager in delivering the preventative maintenance programme.· Support the Facilities Managers in responding promptly to reactive maintenance needs.· Undertake site redecorations and other minor works.· Report any premises maintenance or reactive repairs required through the service desk/CAFM.· Report any observed incidents, near misses or accidents that could impact the safe operation of the College estate.Person Specification -Education & Qualifications· GCSEs (or equivalent) in English and Maths.· Basic literacy, numeracy, and IT skills.· Willingness to undertake role-related training, including health & safety, safeguarding, and facilities procedures.· Relevant facilities, caretaking, or health & safety training.Experience· Experience working in a facilities, estates, caretaking, maintenance, or support services environment.· Experience supporting reactive maintenance, minor works, or general repairs.· Experience of room set-ups, portering, or event support, including exams or enrolment activities.· Experience working in a busy, customer-focused environment with changing priorities.· Experience using a service desk or CAFM system to log or report issues (desirable).· Experience working within an education or public-sector setting (desirable).Knowledge, Skills & Behaviours· Basic knowledge of facilities and estates services.· Awareness of health & safety requirements, safe working practices, and incident reporting.· Understanding of safeguarding, equality, diversity, and inclusion within a college environment.· Ability to carry out practical tasks, including minor works, redecorations, spill response, and portering.· Good organisation, time-management, and communication skills.· Ability to follow procedures and update records accurately using CAFM or service desk systems.· Reliable, flexible, and conscientious, with a proactive and team-focused approach.· Calm and professional when working under pressure, particularly during busy periods such as enrolment and exams. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Business Support Officer Location: Islington, London Directorate: Children and Families Service Responsible to: Service Support Manager Contract: Full-time Join Us and Make a Real Difference Islington Council is looking for a dedicated, organised, and proactive Business Support Officer to provide high-quality administrative support to our Children and Families Service. This is a vital role that supports the front line of social care, ensuring our teams can provide the best possible services to children and families in the borough. Key Responsibilities • Provide comprehensive and professional administrative support to ensure smooth and efficient service delivery., • Maintain strict confidentiality in handling sensitive and personal information., • Deliver excellent customer service by managing telephone enquiries and acting as a key point of contact for internal and external stakeholders., • Handle and process all incoming and outgoing correspondence promptly and accurately., • Organise, coordinate, and minute meetings as required, distributing agendas and notes accordingly., • Develop and maintain manual and IT-based systems to enhance operational efficiency., • Support the processing of financial transactions, such as payments to families, purchase orders, petty cash, and travel warrants in line with council procedures., • Maintain accurate filing systems and electronic records with a strong focus on confidentiality and compliance., • Contribute to projects, research tasks, and the preparation of management reports and data as needed., • Provide personal assistant support to Group Managers and maintain team diaries and movement boards., • Monitor and order office supplies and equipment, ensuring availability for team members., • Ensure compliance with health and safety standards, council policies, and legislative requirements. Essential Experience & Knowledge: • Previous experience in a busy administrative role., • Strong organisational and time management skills with the ability to manage multiple tasks simultaneously., • Confident user of Microsoft Office and other IT systems., • Understanding of the key administrative needs of a busy office environment., • Experience working within a local authority, especially in children’s social services. Working for Islington means making a tangible difference in one of London’s most diverse and dynamic boroughs. We’re committed to supporting and developing our staff, offering: • Professional development and training opportunities, • A vibrant, collaborative working culture, • Hybrid and flexible working options Ready to Apply? If you’re a motivated individual who thrives in a fast-paced, people-focused environment, we’d love to hear from you. Apply today and be part of a team that's helping to build a safer, more supportive future for Islington’s children and families. How to Apply: If you're ready to be a part of a service that truly makes a difference, we’d love to hear from you. Email your cv

Senior Project ManagerJob Description: • Head office - London with national travel required, • £75,000 to £85,000 P/A + Package + Bonus Attega Group is currently partnering exclusively with our client who are a specialist construction company delivering high-quality, innovative fit-out and refurbishment solutions across the Healthcare, Sterilisation & Medical sectors. This role will involve successfully delivering project on time, dealing directly with end clients, liaising with colleagues to ensure the requirements are met and more… In return, our client is offering a basic salary of up to £85,000 P/A and various company benefits including company car allowance, 25 days holidays, Bonus paid out twice a year and other company benefits… Key Responsibilities: • Develop, maintain and own client relationships in order to raise company awareness., • Provide direction and leadership to site staff and supply chain to ensure successful project outcomes., • Implementation of a continuous improvement process to promote best practice, technical excellence and exemplary customer service for all projects under your direct control., • Provide technical support to pre-construction team during bidding / tendering process which includes resource management, applying knowledge of client relationships and engineering understanding., • Ensure successful delivery of all contract commitments under your control and management ensuring technical quality standards are maintained, project budgets not exceeded and programme deadlines met., • Liaison and direction to Site Managers / Foreman to ensure that resource requirements are understood and can be met by the team or sub-contractors., • Establish and manage the health and safety plan, environmental plan and project management plan. The ideal candidate must be experienced within a Medical, Healthcare, Pharmaceutical or similar industry background. You must also have a full UK driving license. The Ideal candidate: • HNC or HND in mechanical or electrical engineering or related engineering discipline., • GCSE or equivalent in Mathematics and English., • IT literate and fully proficient - in particular good working knowledge of MS Outlook, Word and Excel., • Full working knowledge of current Approved Documents – Building Regulations, • In depth knowledge of industry, • Strong commercial acumen and technical knowledge, • Valid full UK drivers licence, • Excellent attention to detail, • Able to identify risks and offer profitable solutions, • Self starter, accustomed to working under own initiative, • Enthusiastic and motivated, • Committed and flexible, • Team player, • Company car, • Company events, • Company pension, • Flexitime, • Free or subsidised travel, • Free parking, • Health & wellbeing programme, • Life insurance, • On-site parking

We're delighted to be supporting a well-regarded, values led care provider in their search for an experienced Home Manager for their highly regarded and high performing nursing home in Middlesex. Rated 'Good' by the CQC and boasting excellent customer satisfaction, this home is known for delivering high quality, person centred care with the support of a passionate and well-established team. This is an exciting opportunity to lead a home that's already thriving and continue driving a culture of excellence, with the backing of a forward thinking senior leadership team and a supportive, close knit group that operates a small number of care homes across the country. Requirements: • Nurse qualified with NMC Pin, • Proven leadership experience in a nursing home setting, • Strong understanding of CQC regulations and compliance, • The ability to inspire and support a well performing team Salary and benefits: • £70,000 pa + bonus, • Well rated home with strong reputation in the local community, • Passionate, long standing care and nursing team, • Excellent leadership support and clear governance, • A genuine focus on values, quality, and resident experience Duties include: • Recruit, lead, and develop a multidisciplinary care team to deliver high standards of person-centred care., • Ensure full compliance with CQC standards and other regulatory requirements, maintaining robust internal quality frameworks., • Manage the day to day running of the home, including staffing, budgeting, and resources to ensure efficient and safe operations., • Oversee the delivery of high quality care, ensuring residents' needs are met with dignity, respect, and compassion., • Build strong relationships with residents, families, healthcare professionals, and the wider community to promote the home's reputation and foster a supportive environment. Please contact Emma at Bright Selection for more information. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately you have not been successful on this occasion, however we may keep your details on our database for future roles & if we do so you will receive an email letting you know this.

TECHNICAL SERVICES MANAGER We are looking for a Technical Services Manager to take ownership of technical service delivery across a growing residential portfolio. This is a high-impact role where you will lead on mechanical, electrical and plumbing (MEP) strategy, ensuring developments are mobilised effectively, risks are managed early, and assets perform as intended long term. You’ll work closely with New Business, Mobilisation and Property Management teams, supporting both new instructions and existing developments. This role combines technical expertise with commercial awareness, giving you real influence over service delivery, asset performance and client outcomes. ROLE EXPECTATIONS This is a visible and business-critical role that requires strong technical judgement, organisation and the confidence to influence decisions. You will be expected to take ownership of technical standards across multiple developments, ensuring buildings are safe, compliant and operationally efficient from day one. You’ll need to balance service quality, risk management and cost control, while supporting both mobilisation and live operations. You will be relied upon as the technical expert—identifying issues early, advising on solutions and improving long-term performance rather than reacting to problems. WHAT SUCCESS LOOKS LIKE You’ll be successful in this role if: • New developments are mobilised with clear, effective servicing strategies in place, • Buildings operate safely, efficiently and in line with compliance requirements, • Property Managers feel supported and confident in technical decision-making, • Lifecycle and CAPEX planning is clear, accurate and adds value to clients, • Technical risks are identified early and managed proactively Most weeks, you’ll be: • Reviewing new instructions and auditing MEP servicing requirements, • Supporting mobilisation of new developments to ensure smooth handover, • Providing technical advice and support to Property Managers, • Producing plant lifecycle and CAPEX reports, • Supporting tender submissions and new business opportunities, • Overseeing technical aspects of projects across existing developments WHO THIS ROLE IS FOR This role suits someone who: • Has strong technical knowledge of MEP systems within residential or similar environments, • Is confident operating as a subject matter expert and advising others, • Can balance technical detail with commercial awareness, • Is comfortable working across both new business and operational delivery, • Degree or HND in Mechanical, Electrical or related Engineering, • Experience in a technical services, engineering or property environment, • Experience supporting mobilisations, developments or complex assets, • Knowledge of SFG20, CIBSE Guide M or similar frameworks, • Project or lifecycle planning experience, • Competitive salary, aligned to experience, • Discretionary bonus, • Home-based working with portfolio travel, • 25 days holiday plus bank holidays, • Private medical insurance, life assurance and enhanced family leave, • Fully funded training and professional development, • Paid sabbaticals as a loyalty reward, • Pension scheme and employee assistance programme Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE • Initial conversation with our talent team INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Ready to fast-track your career in SaaS product management? Cloud Contracts 365 is scaling fast - and we're looking for a driven, ambitious Junior Product Owner to join us on our journey to becoming a global leader in legal tech. This isn't just another junior role. This is your chance to work directly with a Product Director, gain hands-on experience across the full product lifecycle, and accelerate your path to Product Manager. Why This Role Stands Out • Cloud Contracts 365 is one of the UK's fastest-growing legal tech platforms: • 140% YoY growth in 2025 • Expanded globally into the US and Netherlands in 2025 • Winner - "Innovation in Legal Services" (British Legal Technology Awards) • Multi-award-winning across AI, cloud, and legal innovation We're building something genuinely disruptive. If you come from a SaaS or product background and are ready to take the next step, with strong project experience, excellent attention to detail, and the ability to translate customer needs into clear direction for developers, we'd love to hear from you. ------------------------- The Role at a Glance: Junior Product Owner Location. UK Remote £30,000 - £35,000 Our Values: • Driven to Be the Best: Demonstrating a commitment to excellence in all tasks. • To Be the Experts: Continuously improving skills and knowledge to become industry leaders. • To Solve Problems in Innovative Ways: Using creativity and ingenuity to overcome challenges. • To Play as a Team: Collaborating effectively with colleagues to achieve shared goals. • To Be Agile: Adapting quickly and efficiently to changes in the market and industry. Awards & Recognition Cloud Contracts 365 has rapidly established itself as a leading innovator in legal tech, earning recognition across both the technology and legal sectors. Winner: UK Business Awards 2024 - Information Technology Awards: Best IT Project Management Finalist: UK Business Awards 2024 - Best AI Implementation UK Business Awards 2024 - Outstanding Cloud Computing Service. Legal Innovation & Technology Awards 2024 - Future of Legal Services Innovation Legal Innovation & Technology Awards 2024 - AI Innovation Tech Nation Rising Star Award 2024 SME News IT Awards Leadership Recognition Kim Simmonds - Best CEO & Founder of the Year (UK) Most Influential Woman in Technology Law 2022 - Kent Lawyer of the Year - Commercial Law / IT Our Story Cloud Contracts 365 was founded by Kim Simmonds, an award-winning lawyer and entrepreneur, and the driving force behind Law 365, a pioneering law firm specialising in legal services for technology businesses. Built on years of hands-on experience supporting the tech sector, Cloud Contracts 365 was created to solve a clear problem: access to fast, reliable, and affordable legal support. The result is a powerful AI-driven SaaS platform that enables businesses to create, review, and manage commercial contracts efficiently and at scale. Since launch, the platform has gained strong traction, with a growing customer base and industry recognition for its innovative approach to contract lifecycle management. Operating in a fast-paced, high-growth environment, Cloud Contracts 365 is redefining how legal services are delivered - bringing consistency, speed, and accessibility to businesses globally. The Opportunity You'll be at the heart of the product engine, bridging the gap between customers and developers, ensuring delivery is sharp, support is exceptional, and the roadmap becomes reality. If you're someone who thrives on ownership, loves solving problems, and wants real exposure to how SaaS products scale globally, this is it. What You'll Be Doing • Sprint Management: Own day-to-day sprint execution and user stories • Roadmap Delivery: Translate product vision into a clear, prioritised backlog • Bug Triage and QA: Assess, prioritise, and resolve issues quickly • First-Line Support: Turn customer queries into great experiences and insights • Customer Success: Support onboarding and gather actionable feedback • Global Growth: Assist with localisation and scaling into international markets What We're Looking For • Driven and proactive, with a self-starter mindset • Tech-savvy, with understanding of SDLC and tools like Azure DevOps • Strong communicator, able to translate between technical and non-technical audiences • Analytical and detail-oriented, particularly around bugs and user behaviour • Ambitious and excited by scaling a product globally Your Background • 1-2 years' experience in a SaaS environment (Support, Customer Success, or Junior Product role) • Familiarity with Agile/Scrum methodologies • Strong problem-solving skills and ability to manage multiple priorities • Degree preferred (Business, Computer Science, or related field), but not essential Why Join Cloud Contracts 365? This is not a support or admin role. This is a career-launching opportunity where you will: • Work directly with an experienced Product Director • Gain end-to-end product exposure • Play a key role in scaling a SaaS platform globally • Be part of a high-growth, ambitious environment If you're ready to step up, take ownership, and accelerate your career in product, we would love to hear from you. Application notice... We take your privacy seriously.

Sales Development Associate – Dutch speaking London, UK Interested in sales? Looking to fast-track your sales career? Then this might be for you! The role Is your launchpad into a fast‑paced sales career. In just a few months, you’ll build the foundation that prepares you to step into the Business Development Representative position—where you’ll receive continuing sales education, sharpen your prospecting skills, and gain more insight into the products and services the company offers. The next step is Account Manager. Most people spend around 3–4 months in the Sales Development Associate role before levelling up. Responsibilities: • Leverage your Dutch-speaking skills to win new business in the Benelux region, • Learn about the company’s portfolio of offerings and how to articulate their value proposition to prospective customers., • Leverage prospecting techniques such as cold calling, emails, calendar invites, and social media to generate qualified leads and schedule discovery calls for members of our different sales teams., • Receive training on how to use their sales engagement tools, their customer relationship management system, internal resources, as well as other tools for identifying and engaging potential customers., • Learn how to build targeted prospecting lists, craft outbound messaging, identify influencers and key decision makers, and discover opportunities the company to earn new and additional business., • Participate in daily training sessions covering technology, sales skills, and mock prospecting engagements to develop your understanding of our business and how to identify qualified selling opportunities., • Learn how different parts of the organization work together to support their internal and external customers., • Develop strong organizational skills and managing your daily activity to achieve defined performance metrics., • Other duties and activities as assigned. What they’re looking for: • 0-6 months of related professional development experience that may include the following: internship, professional group in school, sales business development, marketing, lead generation and/or prospecting (preferred)., • Motivation for learning the fundamentals of sales, • Fluency both spoken and written English and Dutch Language (C1 minimum) In the last 10 years the company has: • Grown from 200 employees to over 2,300, • Acquired and successfully integrated 25 companies, • Heavily expanded its service portfolio to include Managed Services, Professional Services, new Hardware and new Software, • Grown to supporting customers in over 190 countries Top Rated Benefits for the UK: • Enhanced Maternity and Parental Leave, • Fitness Reimbursement, • Competitive Holiday allowance, • NEST pension Scheme, • Annual Profit Sharing Bonus, • Electric Car Scheme, • Private BUPA Medical Insurance, this can be extended to some family members and also covers Dental and Vision., • Life Insurance Basic Salary: £30k-33k DOE

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school’s ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school’s IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: • Running the school’s ICT based applications and network infrastructure., • 2nd/3rd line support., • Ensure work is in line with school policies., • Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively., • Take responsibility and line manage the work produced by ICT support staff., • Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems., • Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups., • Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting., • The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team., • Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills., • Has a high level understanding of the responsibilities and requirements of working within a school environment., • Skilled in preforming upgrades to a school IT Network system.

The Engineering Lead forms an integral part of the ISS Livv maintenance service delivery. The role is the primary interface between Key Account Network and the Livv business. You will direct, deliver and lead the operations and maintenance service delivery across the Livv client, ensuring effective implementation of maintenance activities to provide safe, compliant and productive Livv workplaces - driving satisfaction and profitability. The role includes leading the engineering on site and supervising contractors in accordance with the organisations policies and procedures, which will encompass hiring, training and delivering staff appraisals. You will be involved in planning, assigning and directing work and addressing feedback. Experience & Traits • Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Corporate environment, • Vocational Education in Electrical/Mechanical Engineering or equivalent (In this section we include country specific qualifications), • In-country Chartered/Registered/Licensed Engineer. (In this section we include country specific licenses), • Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems, • Experience with subcontractor and vendor contract management, • Experience with managing key performance indicators, • Experience with capacity planning and reporting, • Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems), • Strong Microsoft Office suite skills and knowledge of ISS platforms e.g. FMS / Insight / Coupa, • Passion for workplace experience and service delivery., • Knowledge of mathematical concepts such as probability and statistical inference, and fundamentals of algebra, • Able to read, analyse, write procedure manuals, and interpret general business periodicals, journals, technical, procedures, or governmental regulations, • Ability to effectively communicate – in person / phone / email / message, • Experience of High Risk Activities and evidence of Safe Systems of Work training., • Ability to explore a situation, assess and offer different options to formulate a plan that meets or exceeds objectives and expectations., • Ensuring client sites are safe, compliant and with evidence that documentation is up to date and that teams comply with internal standards and external regulations., • Central point of contact to coordinate site / client / ISS stakeholder requests in line with local needs., • Receiving, logging, allocating and tracking reactive works requests using Maximo – communicating closely with all stakeholders – prioritising against both client and business needs to ensure KPIs are met., • Ensuring Operations & Maintenance Documents of Drawings, O&M manuals, Site Operators Manual, etc. are up to date and neatly stored and readily retrievable, • Reviewing, editing and maintaining SOPS/MOPS/EOPS as appropriate for site operations, • Understanding client operations rules for each Livv client workplace under care and as provided by the Account Manager – ensuring this is communicated to contractors., • Performing supervisory functions common to a facility maintenance and utility plant operations organisation, • Making task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team, • Maintaining and updating PPM tracker for all Livv sites – chasing missing PPMs., • Supporting the creation and implementation of local compliance frameworks in line with client requirements., • Optimised scheduling of planned works / subcontractors (where required) to minimise costs and prevent operational delays, • Overseeing WIP to ensure timely, accurate and margin enhancing performance., • Close management of subcontractors, inc. negotiating quotations, raising, receipting POs and permit support., • Directing, engaging and managing relevant stakeholders – inc. NRM, Helpdesk and specialist subcontractors., • Mobilisation support, inc. setting-up logbooks / loading of assets / relaying access requirements to Helpdesk., • Regularly reviewing and auditing asset lists and PPM planners in line with customer needs., • Providing regular reporting to stakeholders, ie, statutory compliance and PPMs., • Supporting with tender opportunities for new customers to create optimised operational solutions., • Reviewing and evaluating performance and ensure quality standards are being met, • Work with stakeholders to ensure efficient utilisation of colleagues and supply partner, • Within spaces provided, maintain effective storage and inventory of; spare parts, tools, and service equipment in a neat and orderly manner, • Coordinate with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work; This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site., • Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed, • Provide or direct equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimising risk to workers, • Assist in obtaining and evaluating subcontractor and vendor quotes, for site or facility projects., • Assist Site Lead by ensuring all assigned employees are aware of and comply with Company, government and client policies, procedures, and regulations, • Available for 24/7 work and emergency corrective maintenance/action activities, • Comply with all Group, and HSEQ requirements and programs, as provided

Location: West London, Multiple commercial sites. Salary circa 55K plus yearly bonus and extensive benefits Objectives: • Reporting to the Senior Facilities Manager, the purpose of the role is to achieve and maintain the very highest standards of Facilities Management and Customer Care within the cluster. This includes the building fabric, associated hard and soft services (through effective coordination of planned and reactive maintenance), site security and health and safety., • This is a critical role supporting the Building Manager in their objectives to achieve sites that remain attractive to customers from both an operational and cost perspective., • The role will require regular liaison with specialist contractors to ensure all work is carried out in line with best practice, to the expected standard, to reduce risk of failure, minimise downtime, disruption and operational risk. This role also involves ensuring that appropriate controls and procedures are followed to ensure the health & safety of any person affected by the undertaking of these works., • The role will incorporate providing support for various site related projects such as fit-out and décor of common areas and washrooms etc. as well as general repairs. This will include regular review of all areas carrying out condition surveys and making arrangements for any remedial works identified., • Setting and working to accurate and efficient FM related service charge budgets applicable to the sites under your responsibility., • Provide industry recognised level of competency and knowledge relating to building services across the portfolio. Main Responsibilities: Customers • To consistently deliver high levels of customer service to Building Managers ensuring all Hard and Soft Service Facilities and Maintenance issues, requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required., • Supporting the Building Manager in delivery of any necessary building preparation works required., • Liaising with Building Managers and Building and Development team regarding Licence to Alter works. Estate Management • To maintain the properties to a high standard ensuring they are clean, safe, secure and compliant and attractive to customers., • Ensure that all planned and reactive maintained is undertaken in line with agreed specification, frequency, timeline and statutory requirement., • Undertaking regular premises and works inspections identifying areas of concern / snagging items. Items to be recorded on Elogbooks software and arrangements made for works., • Build relationships with Service Providers to ensure that their delivery is in line with expected levels of service, cost and timeliness. Management in line with their SLAs to ensure levels of delivery are as required., • Coordination and delivery of minor decoration and fit out projects including preparation as well as liaison with Building and Development team regarding larger schemes., • Review of work-related risk assessment and method statements, ensuring they meet the business need. Prior to works commencing, carrying out site inductions with Service Providers in relation to RAMS and undertake suitable levels of supervision and monitoring of work., • Identify areas for improvement and discuss with Building Manager and Head of Facilities, implement any changes that are approved., • Coordination of all fire related regulations and audits are undertaken (weekly fire tests, drills, maintenance visits)., • Management of sustainability objectives (waste, water & energy) and achieve cost efficiencies, • Directing, planning and on-going management of essential central services such security, maintenance, cleaning, waste disposal and recycling., • Supervising grounds and general maintenance, including the line management of in-house Caretakers for planned and routine tasks., • Management of Elogbooks CAFM system to ensure site records are current., • Ensure all site documents are maintained including Operation and Maintenance manuals, Health & Safety files, asset registers, PPM calendars, logbooks, firebox, drawings / schematics and certification., • Maintaining audit trail for all planned and reactive tasks., • Providing regular updates to Building Manager and Head of Facilities including provision of relevant management reports reporting on SLA performance etc., • Manage and maintain monthly utility meter readings. Staff Management • Managing planned and reactive tasks for the in-house FM Operatives, ensuring high levels of service and teamwork., • Setting of objectives and performance management of the in-house FM Operatives and arrange training as identified/required., • Deputise in the absence of the Building Manager. Finance • Manage expenditure and procurement for all facilities and building management related costs across the sites., • Ensure that the site is managed within budget, raise necessary purchase orders, approve invoices and follow the correct procedures within agreed authorisation levels., • Identify and achieve cost savings where possible., • Provide information for the operating budget and budgetary systems for all FM related costs at sites.

Role Overview: Due to proAV’s continued growth in the Residential & Hospitality sector we are looking for a Project Manager to join our team. This is a great opportunity for a focused individual to join a world class integrator as part of the proAV AV Systems Integration team to project manage client orders. This will include contract management, system design and commissioning within budget and to the satisfaction of our customers. Key Responsibilities: • Perform work on multiple projects within the budgeted cost and to the satisfaction of the client, • Liaison with other internal departments, clients and contractors, • Ensure that the H&S files are in place for your projects and that safe systems of work are put in place, • Design systems in terms of their electronics, mechanics’ and optics to meet the needs of our clients, using proven technology and also looking for new and interesting solutions to problems, • Understand the contractual requirements of your projects, • Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner, • Physically setup elements of systems to prove the concept, • Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion, • Liaise with suppliers to research product information and purchase the necessary components for a system ensuring that we are getting the best value for money, • Deal with all aspects interfacing of audio visual systems into our client’s buildings this will encompass both hardware and software interfaces, • Perform on-site commissioning and configuration programming of our systems, • Represent the company at a senior level with the necessary level of professional conduct and presentation, • Working knowledge of current AV systems, associated IT elements and their installation (including AMX, Crestron, Extron, audio DSP, Video conferencing, KNX, Lutron etc., • Technical knowledge of AV equipment, design concepts and solutions including IT and networks, • Understanding of client needs, environments and use, • Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems, • Organised and flexible with the ability to approach different types of tasks during the working day, • An understanding of contracts and commercial processes, • Ability to plan and organise projects and schedule work, • Ability to prioritize and work under pressure is essential, • Ability to think laterally finding an appropriate solution to fulfil an application, • Good communication skills both verbal and written, being able to communicate with company executives to building contractors proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equal Opportunities: proAV are an equal opportunities employer, committed to promoting diversity and inclusion in the workplace and for job applicants, and are encouraged regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and that we understand, recognise, respect and value differences so that all decisions are based upon merit. The principals of non-discrimination and equality of opportunity, diversity and inclusion also apply to the way in which we treat visitors, clients, customers, suppliers, and workers.

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school’s ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school’s IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: • Running the school’s ICT based applications and network infrastructure., • 2nd/3rd line support., • Ensure work is in line with school policies., • Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively., • Take responsibility and line manage the work produced by ICT support staff., • Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems., • Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups., • Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting., • The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team., • Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills., • Has a high level understanding of the responsibilities and requirements of working within a school environment., • Skilled in preforming upgrades to a school IT Network system.

Award-Winning Logistics Company Shape the Digital Future of Logistics with Us About Us Join an award-winning, fast-growing logistics company where innovation, collaboration, and customer excellence drive everything we do. With a strong reputation for delivering exceptional solutions across the supply chain, we are expanding our dynamic team and looking for passionate professionals to help us reach new heights. If you’re eager to build your career in a supportive, forward-thinking environment, we’d love to hear from you. The Opportunity We are seeking an enthusiastic Business Intelligence Analyst to play a pivotal role in our busy operations. Working at the intersection of technology and logistics, you’ll be responsible for providing insightful reports using CargoWise data and other platforms. This is a fantastic opportunity to collaborate closely with stakeholders across the business, make a tangible impact, and develop your expertise in a sector where technology is key to success. Main Responsibilities • Design, build, and maintain business reports for internal and client use, • Create, manage, and optimise datasets to support reporting requirements, • Develop visualisations using PowerBI (proficiency required), • Utilise MySQL and SQL for data extraction, manipulation, and analysis, • Apply a solid understanding of Relational Database Management Systems (RDBMS), • Collaborate with department heads and stakeholders to gather and clarify reporting needs, • Communicate findings and insights clearly to both technical and non-technical audiences, • Produce reports that address both internal performance and client-facing requirements, • Work with CargoWise data and other datasets to enhance reporting in transport and logistics contexts, • Spearhead and facilitate meetings to advise the business on the capabilities and enhancements of our reporting suite., • Take ownership of conducting periodic reviews with stakeholders to gather feedback, ensure alignment, and drive continuous improvement in reporting solutions., • Monitor and analyse report usage to identify patterns, trends, and areas for improvement, • Promote responsibility and accountability among report owners by regularly reviewing access and utilisation, ensuring reports remain relevant and accurate, • Document processes and procedures related to reporting workflows, ensuring clarity, consistency, and ease of knowledge transfer across the team., • Experience in the transport and logistics sector is highly desirable, • Hands-on familiarity with CargoWise data or similar logistics software, • Proficient in PowerBI and other Microsoft Office Applications (Excel, Word), • Strong communication and teamwork abilities, • Ability to manage multiple tasks and adapt to changing priorities, • Problem-solving mindset with a proactive approach to learning and development, • Work for the industry’s Employer of the Year!, • Competitive remuneration package., • Innovative and agile working environment where opinions and fresh ideas are valued and encouraged., • Award Winning staff development programme offering genuine career development opportunities., • Staff Loyalty schemes, • Health Care Plan, • Enhanced holiday scheme, • Cycle to work scheme, • Mentoring scheme, • Going the extra miles award, • Gym Discounts, • Experience days discounts, • You’ll work with an internationally diverse, sociable, dynamic team with a clear vision and strategy. If you would like to discuss this opportunity further, apply today and we will be in touch. If you do not hear anything from us within 10 days please assume that your application has been unsuccessful. NO AGENCIES PLEASE

Job Title: Nursery Manager Location: London, London, United Kingdom, London, W9 2EHContract Type: Term-Time only 39 weeks a year 8am-4pm Monday to FridayContract Length: Permanent Hours: 40 hours per week Salary: £34,127 - £39,248 per annum (including holiday pay) (plus quarterly and annual bonuses)Benefits: Birthday Off, 6 Fully Paid Sick Days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward Scheme, 50% Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted Gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning Platform Access Join the Kindred Family – Lead, Inspire, and Make a Difference Are you an experienced early years professional with a passion for leadership and delivering outstanding childcare? At Kindred, our Nursery Managers are at the heart of our nurseries, creating supportive and inspiring environments for children and staff alike. We offer a competitive salary, career progression opportunities, quarterly and annual bonuses, and the chance to develop within a company that truly values its leaders. You’ll manage and improve your nursery, lead a talented team, and play a key role in shaping children’s early education while helping your team thrive. If you’re ambitious, driven, and passionate about early years education, we’d love to meet you. About Kindred Kindred is a family of inspiring nurseries and preschools with a distinct home-from-home environment. By creating days filled with unique moments and opportunities, we enrich children’s development during their early years. Our mission is creating inspiring worlds full of awe and wonder for little ones to grow and thrive in. Our values guide all we do: • Always Learning – Continuously developing ourselves and our teams, • Inspirational – Creating magic in every action As a Nursery Manager, you will: • Lead the Deputy Manager, Third in Charge, and Room Leaders to ensure high standards of Early Years care and education, • Maintain an organised, safe, and stimulating nursery environment, • Keep accurate records and ensure procedures are followed across the nursery, • Build and maintain a reputation as the nursery of choice for children and staff, • Model and monitor best practice in line with regulatory guidelines, • Inspire and support your team, overseeing inductions, mentoring, and ongoing development Leadership Responsibilities • Oversee the day-to-day operations of the nursery, • Lead by example, modelling good practice and creating a shared vision, • Supervise, support, and allocate tasks to your team, • Conduct regular supervisions and performance discussions, • Manage recruitment, interviews, and induction of new staff, • Respond to complaints or concerns raised by parents or colleagues, • Conduct nursery tours confidently, promoting available spaces, • Actively deliver and participate in staff meetings, training, parent sessions, and marketing events (including evenings or weekends) Essential • Proven experience in leading and managing a team within early years, • Strong written and verbal communication skills, • Excellent organisational skills and attention to detail, • Outstanding customer service and time management, • Full and relevant Early Years Level 3 Childcare Qualification or higher At Kindred, we’re more than a nursery group – we’re a family. • Supportive & Inclusive Culture – Strong relationships and team collaboration, • Career Development – Structured training, mentorship, and clear progression pathways, • Work-Life Balance – Structured hours and supportive leadership environment, • Competitive Pay & Benefits – Salary, bonuses, and generous benefits package, • Interviews: Rolling interviews, • Video interview followed by a face-to-face interview at the nursery, • A fully supervised ‘Stay and Play’ session To apply for the Nursery Manager position, please click the “Apply” button, complete the application form, and upload your CV along with a short cover letter explaining your interest in leading a Kindred nursery. We aim to respond to all applicants within 2–5 working days.Thank you for considering a career with Kindred. As part of our commitment to safeguarding and promoting the welfare of children, the successful candidate will be required to undergo an enhanced DBS check. IND1 ROL

Area Tenancy Manager \n\nBrent – Hybrid \n\n£29.51ph\n\nJob Purpose: \n\nTo directly manage a housing portfolio, delivering and coordinating all aspects of high quality, visible and accessible tenancy service, achieving targets and contributing towards high levels of tenant satisfaction.\nTo manage tenancies, end to end, let to re-let, taking full ownership of the tenant’s journey and ensuring all tenants have access to financial inclusion and support, are able to meet their rental obligations and live in good quality, safe, suitable and affordable homes.\nTo take initiative in complex cases, drive successful outcomes that benefit the tenant and have a commercial mindset whilst ensuring all statutory and regulatory obligations as a landlord are reflected in your daily duties.\nPrincipal Accountabilities and Responsibilities:\n\nTo be the face of the landlord; providing a high level of customer service, taking ownership for every aspect of tenancy management and tenant requests, ensuring that expectations are managed\nWork collaboratively and be the lead contact, keeping stakeholders informed, delivering a seamless ‘one team’ landlord service. This will include setting up and managing professionals’ meetings and action plans as needed for complex issues.\nResponsible for keeping all residents’ records and data up to date and accurate in real time, with all interaction recorded, holding other teams to account to do the same.\nTo undertake a proactive approach to tenancy management by adopting mobile working with the use of appropriate IT and communication systems and adhering to health and safety and lone working requirements.\nTo find out more information please contact (url removed)\n Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

school Room Manager Hours: Full time /Perm / 4-5 days a week 34-42.5hrs We are currently recruiting for a passionate Room Manager to join our clients wonderful Nursery. You must be dedicated to ensure your room runs smoothly. You expect you to be a dedicated and ambitious Preschool Room Manager. Key Tasks and Responsibilities: • Lead mentor and inspire a team to deliver the highest care and educations standards and support and carryout 1-1 meetings and supervisions to support checking staff knowledge and understanding of Policies and Procedures and child development and EYFS., • In line with our standards for pedagogy, lead and support the curriculum to ensure a child-centred approach to operating all aspects of the nursery and ensure the observation and planning process meets the needs of all children in line with the Quality Assurance Framework., • Ensuring internal policies and procedures and legislation from governing bodies are adhered to and team members can demonstrate their knowledge and understanding of Policies and Procedures through their individual impact statements and their practice., • Demonstrate effective written and verbal communication with all stakeholders of the nursery and wider community including parents, professionals and colleagues., • Support and manage Keeping Everyone Safe policies and procedures and continuously demonstrate, monitor and improve the practices and behaviours that underpin a high performing safety culture, • To be the lead Designated Safeguarding Lead at the nursery and hold overall responsibility for the day to day management of safeguarding and child protection policies in the nursery when the designated DSL., • To lead by example and drive the culture of Safeguarding Children and promoting professional staff behavior., • In collaboration with Nursery manager, contribute to succession planning, identification and delivery of relevant training, and additional requirements for personal development plans including coaching and mentoring for all staff, • Fulfil their roles, responsibilities and legislation duty in relation to safeguarding children by ensure that they have read understood and implement the Safeguarding Policies and Procedures., • Ensure that they have completed Child Protection training every two years as set out in the Child Protection Policy and that this training impacts on their ability to safeguard the children in their care, • Working as part of a larger team to ensure all essential day to day tasks are completed in line with the nursery demands ie. Hygiene standards and room preparation., • Promote the nursery to current parents and potential customers to support the retention and ongoing occupancy growth, • Ensuring commercial success of the nursery by maintaining expenditure inline FTEs and budget KPIs and ensuring purchasing is made inline with the procurement guidelines., • Engage with the Local Authority and understand the local offer to support the practice in all areas of the nursery, • Continuation of personal professional development to ensure during periods of full responsibility of the nursery knowledge and skills are up to date, full, and relevant to the role of the designated person in charge and responsible for leading the setting., • To provide support for your colleagues within the nursery and across the broader business when required., • Providing strong and clear line management for a Nursery team including mentoring of the wider leadership team including the third in charge role, room leaders and colleagues., • Plan and demonstrate a clear understanding of efficient staff deployment, matching staff hours to FTE bookings and managing the rostering in line with regulatory standards., • Ensure strong and effective performance management and monitoring processes, with the ability to demonstrate impact and show improvements in performance, leading to the highest quality provision as set out in the Quality Assurance Framework, improved inspection ratings, full regulatory compliance, high levels of customer and employee satisfaction and growth., • Leading a Health and Safety Culture where you ensure all team members recognise the part they each play in ensuring robust procedures are followed for Policies and Procedures and the regulatory standards set by our regulator., • Ensuring you provide an environment which a strong focus on our customer and practitioner engagement and provide guidance to practitioners., • Undertake regular 1-1/supervision meetings with staff to plan and provide suitable professional development activities and opportunities for personal growth within a culture of self-driven development, to promote individual and team expertise in all aspects of nursery development and learning, to secure a highly effective, motivated and innovative team. Essential Experience: • Working in collaboration with colleagues and the Nursery Manager in achieving positive working relationships through effective communication leadership and guidance and support of all members of the nursery team., • A strong record of on-going training and/or professional qualifications since qualifying, • Proven experience of working in early years education settings with successful Qualifications: • Full and relevant level 3 qualification (essential), • 12 hours paediatric first aid and first aid at work (essential), • Level 2 Food Hygiene or equivalent -ideal, • Relevant safeguarding/child protection training undertaken and a willingness to update training regularly (essential), • Evidence of continuous professional development, • Undergraduate or Foundation Degree in Early Childhood Studies or other relevant subject (Desirable), • EYPP/EYTT or QTS post graduate status (Desirable), • Full, clean driving licence and flexibility to travel as necessary

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Kensington & Chelsea. 1x SW (Scattered sites) working pattern 9am - 5pm Monday-Friday. 1x SW (Warwick Road) rolling Rota. 8am - 4pm & 1pm - 9pm plus weekends. £30,784.00 per annum, working 40 hours per week. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • A generous pension - we will contribute up to 8% and life assurance cover up to £3x pensionable salary (T&Cs apply) What you'll do: • Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager, • Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions, • Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available, • Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement, • Approachable and open behaviour, • Prefers working as part of a group or team Desirable: Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: • We focus on Excellence and innovation., • We are Caring and Compassionate., • We are Inclusive and Trusted. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

Bright Selection is delighted to be partnering with a national provider in sourcing an experienced Domiciliary Care Manager to join a newly registered private home care provider in the Wakefield area. This is an exciting opportunity to grow and develop a non-franchise home care business that is focused on quality of care and works with private fees market. In this role you will supported by a strong central support team in the recruitment of your team and in ensuring strong levels of compliance and sector leading marketing. The organisation has built an outstanding reputation and is recognised as a leader within private home care. With branches across England and Wales, they remain committed to maintaining smaller, quality led services focused on exceptional customer care rather than high volume provision. The Role As the Registered Manager, you will take full operational responsibility for the branch, ensuring the delivery of safe, high-quality care alongside sustainable business growth. This is a hands on leadership role suited to an experienced domiciliary care professional who enjoys developing teams, building strong client relationships and driving performance in a quality led environment. Key responsibilities include: • Establishing new branch in the area, • Managing the day-to-day operations of the branch, • Leading and developing office and care teams, • Ensuring full CQC compliance and maintaining high standards, • Growing care hours in a sustainable and ethical manner, • Managing private care packages and customer relationships, • Monitoring branch performance, quality and profitability, • Participating in the branch on-call rota Requirements: • Required Level 5 Leadership and Management qualification, or willingness to work towards, • Previous experience as a Registered Manager or Branch Manager preferably within home care, • Strong knowledge of CQC regulations and inspections, • Proven leadership and people management skills, • Commercial awareness with the ability to grow a service, • Experience within private-pay home care would be highly advantageous, • A resilient, proactive and solutions-focused approach, • Full UK driving licence and access to your own vehicle Salary: • Salary circa up to £42,000 (maximum) DOSE + additional on call allowance For more information, please contact Karen at Bright Selection. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately, you have not been successful on this occasion. However, we may keep your details on our database for future roles, and you will receive an email notifying you of this.

Data Governance Analyst London (3 days a week) | 6 Month Contract (Outside ir35) About the Company A leading international events, intelligence, and scholarly research group, operating a portfolio of world-class brands across specialist markets. With over 11,000 colleagues in 30+ countries and listed on the FTSE 100, it connects professionals with the insights and opportunities they need to succeed. As part of a major digital transformation, our client is investing heavily in data, technology, and innovation to enhance customer experiences and grow its digital product offering. This is an exciting opportunity to join a business undergoing significant change and play a role in shaping its future. The Role We're looking for a Data Governance Analyst to join the Technology Solutions & Services (TS&S) team, supporting the development and maturity of data governance across the organisation. You'll work closely with the Data Governance Manager and business stakeholders to ensure governance frameworks are effectively implemented, embedded, and continuously improved. This is a hands-on role with a strong operational focus, ideal for someone passionate about data quality, governance, and driving best practice. Key Responsibilities • Support the day-to-day delivery of data governance activities within your assigned data domain, • Assist in defining and implementing data governance standards and frameworks, • Collaborate with business stakeholders to embed governance practices into processes, • Facilitate data governance training and improve data literacy across teams, • Support data quality initiatives, issue resolution, and governance enforcement, • Conduct regular data governance health checks and track performance against goals, • Develop and maintain governance artefacts and documentation, • Ensure alignment between data governance operations and wider strategic objectivesKey Stakeholders, • Data Governance Managers, • Data Privacy and Data Architecture teams, • Sub-Domain Owners, • Business Process Data Owners, • Operational Data StewardsWhat Success Looks Like, • Data governance processes are clearly defined, embedded, and consistently followed, • Improvements in data quality and governance metrics across the Technology domain, • Effective engagement with business teams and strong adoption of governance practices, • Successful governance reporting and completion of regular health checksAbout You, • Experience in Data Governance or Data Management, • Strong understanding of data governance principles, frameworks, and best practices, • Familiarity with data management tools (e.g. data catalogues), • Excellent communication and stakeholder engagement skills, • Detail-oriented with a strong focus on operational excellence, • Proactive, adaptable, and solution-driven mindset, • Ability to work collaboratively across technical and business teamsWhy Apply?, • Join a FTSE 100 organisation undergoing major digital transformation, • Play a key role in building and enhancing data governance capabilities, • Work with a broad range of stakeholders across a global business, • Gain exposure to enterprise-wide data and technology initiatives Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

A Housing Association is currently looking for a Home Ownership Support Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE £26.81 Umbrella £35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice

Project Manager (Development Role) Our client, a specialist provider of equipment used to test electrical and cooling systems within data centres and industrial environments, is seeking a motivated and detail-oriented Project Manager to join their growing team. Reporting to the Country Manager, this is an excellent opportunity for someone currently working as a Project Coordinator, Operations Administrator, or Junior Project Manager who is ready to take the next step in their career. You do not need to be Prince2 qualified-however, a willingness to develop professionally and grow within project management is essential. You will play a key role in supporting and managing projects from initial planning through to completion, ensuring efficient delivery, strong internal coordination, and a high level of customer satisfaction. Key Responsibilities Pre-Project Phase * Support Sales and site-based Project Managers in defining technical solutions * Assist with project planning, including resource allocation (people, equipment, logistics) * Contribute to budget preparation, supplier quotes, and subcontractor coordination * Organise equipment deliveries and ensure accurate project setup within the ERP system Project Delivery * Coordinate internal stakeholders (technicians, logistics, warehouse, etc.) to ensure smooth execution * Monitor project budgets and track progress against targets * Maintain accurate tracking of equipment at customer sites within systems * Work closely with logistics teams to manage any project changes * Raise invoices and support the Sales team in payment collection * Manage subcontractor invoicing and payments Project Completion * Support project reviews (Return on Experience) to drive continuous improvement * Identify and report non-conformities or issues * Assist in producing final financial reports for projects Continuous Improvement * Contribute ideas to improve processes, systems, and service delivery * Support the development of operational efficiencies across the business About You * Experience in a project coordination, operations, or administrative role * Strong organisational skills with the ability to manage multiple priorities * Excellent communication and stakeholder coordination skills * Comfortable working with systems/ERP tools and data * Detail-oriented with a proactive, problem-solving mindset * Keen to develop into a fully-fledged Project Manager Why Join? * Clear progression path into Project Management * Hands-on exposure across the full project lifecycle * Supportive and collaborative team environment * Opportunity to work within a growing, specialised industry (data centres & industrial infrastructure) * Hybrid working model for flexibility Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

HVAC Engineer (Progression to Business Development Manager) Greater London, England £50,000 - £60,000 (OTE £75k) + Training + Progression + Overtime + Bonus + Pension + Company Car + Fuel Card + Remote Role Are you a Mechanical/Electrical/HVAC Engineer or similar, coming from a background within the HVAC/Ventilation/MEP/Industrial/Building Services background or a related field, looking to take the next step in your career by moving into a Technical Sales/Business Development role or a similar position, looking to join a rapidly growing company, recognised as leaders within the ventilation industry for nearly 50 years? Do you want to become a key member in a team of highly skilled sector specialists, joining a well-established, respected company, going from strength to strength within the Ventilation industry, recognised for their premium service and high-quality workmanship in every project they undertake? On offer for the successful Mechanical/ElectricalHVAC Engineer or similar is the exciting opportunity to join a well-respected, highly impressive company, offering not only scalable career progression opportunities into a Business Development Manager role, but also best-in-class training and development opportunities. Presenting itself is the opportunity to join a close-knit, family run company, revered for both their premium products, service, and workmanship in very project they complete. In this role, the successful Mechanical/Electrical/HVAC Engineer or similar will move into a Buisness Development Manager, becoming responsible for the generation of new business leads, as well as the maintenance of pre-existing customers and the revitalisation of historic relationships. You will do this through a mixture of both cold calling as well as researching both current and past projects, connecting with key contacts. In addition, you will be required to attend site visits on a regular basis, including rare visits to Ireland as and when required. On top of this, you will be responsible for supporting the wider needs of the business and its growth through a mixture of both outreach and market insight activities. Finally, you will be responsible for keeping accurate documentation of leads generated, business won, successful sales etc, alongside keeping records up to date. The ideal Mechanical/Electrical/HVAC Engineer or similar will come from a background within the HVAC/Ventilation/MEP/Industrial/Building Services sector or a related field as well as having a desire to step into a Business Development/Sales/Regional Sales Manager role or an associated position. Finally, you will have strong organisational, communicational and analytical skills, with the ability to work both as part of a team as well as autonomously. The Role: • Support the growth of the business with both outreach and market insight activities, • Generation of new business leads, • Background within the HVAC/Ventilation/MEP/Industrial/Building Services sector or a related field, • Previous working experience within a Business Development/Sales/Regional Sales Manager role or an associated position Keywords: Business, Business Development, Sales, Regional Sales, Cold Calling, Lead Generation, HVAC, Ventilation, MEP, Building Services, Industrial, Training, progression, Bonus, London, Greater London, England, remote If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Hours of Duty: Monday - Friday Responsible To: Estate Manager Job Summary • To deputise for the Estate Manager during holidays, sickness and other planned events., • To be the lead and key point of contact for contractor management on site, including communications to the Property Manager, Leaseholders and Tenants, as well as other contractors if multiple are working at site., • To be the lead and key point of contact for the General Repairs tracker and to manage this in conjunction with the Estate Manager. This to include regular reviews and walkabouts (minimum monthly) to ensure items are captured and added to the tracker with recommendations regarding prioritisation and timings., • Ensuring the Tracker is kept updated to identify items that are open, delayed (with reasons), completed and / or have had their prioritisation changed (with reasons and sign-off)., • To provide a monthly update to the Property Manager on the Tracker and specifically future priorities, such that all relevant parties are informed and agreed., • To provide ad hoc updates regarding any emergencies and the related implications and consequences., • To develop and maintain a positive, regular and highly communicative relationship with the Property Manager and Managing Agent to support the smooth running of development., • To participate in staff reviews, providing feedback and actively manage the team's performance, in an assistant role to the Estate Manager, • To work with Verto to learn all relevant HR practices, roles and responsibilities that a Estate Manager should know., • Within the first 12 months of appointment, to have undertaken every on-site job at least twice and with sign-off by the Estate Manager., • Within the first 12 months of appointment, to learn the overall footprint of the development with regard to layout, health and safety, emergency services, utilities, boiler room and other areas and responsibilities., • Within the first 12 months, to attend a Board Meetings to understand process and protocol - to give an update on learnings and development, as well as any relevant contractor management information., • To provide all necessary services to the residents as per the instructions of senior management., • To communicate efficiently with all other members of staff, the residents, guests and onsite contractors., • To respond proactively to resident requests. Always respond in a timely and polite manner., • You will be required to carry out a minimum of two inspections of the common areas of the building. At the end of your shift, you must ensure the property is kept clean, tidy and that all electrical/ technological appliances are in good working conditions at all times., • To assist residents together with their guests and visitors when and where required. It should be remembered that your duty is to the residents, however, please note that any assistance given to any individual should not distract from your duties required to the whole., • To monitor all persons at the development and ensure they have a right to be present., • To respond to site emails and deal with general enquiries. To log messages, requests and events., • To raise any issues and concerns with the Estate Manager and the Board, as relevant, e.g. work being undertaken without an LFA (Licence for Alterations), contractor behaviours, parking issues, as well as any unusual happenings or behaviours on site., • To monitor the presence of workers working within the building and supervise their activities to ensure minimum disturbance to residents., • Co-ordinate access and building systems and monitor and react to alarms as directed., • Liaise with Emergency Services as required., • Log and report any incidence of disrepair by using the appropriate procedure / tool at your disposal. Immediately inform senior management of the incidence. This should include all building defects, plumbing, heating and lighting in the common parts, 24 hours a day, and 7 days a week. Where such defects are considered an emergency, they should be reported to senior management immediately., • Report and monitor Health & Safety issues and ensure adherence to safe working practices, • Be flexible and have a hands-on approach. Please offer help and assistance to others where possible., • Honest and Reliable, • Team Player, • Works well under pressure, • Excellent communication and customer service skills, • Excellent time keeping, • Professional appearance, • Ability to prioritise, • Ability to take ownership of an operation whilst working alone

Technical Supervisor City of London - Holborn - Mobile £48,000 + Van and Fuel Card Brief Technical Supervisor needed for a large well known Facilities Management organisation based on a mobile basis in Holborn, London, who are looking to employ an experienced and well-rounded Technical Supervisor that takes pride in their work. The successful candidate will be supervising day-to-day operations of facilities services on the Contract, supporting the Area Facilities Manager to meet all SLA, KPI, and statutory compliance targets. The successful candidate would need have an NVQ Level 2 or 3 in Electrical or Mechanical field as well as having experience in managing a team of engineers. Benefits • Salary: £48,000 per annum, • 24 day's holiday + public holidays, • Life Cover equivalent to 1.5 times annual, • Employee discount shopping schemes on major brands and retailers, • Gym membership discounts, • Cycle to work scheme, • Holiday purchase scheme, • 2 corporate social responsibility days per year, • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programs, • Attractive Employee Referral Rewards Scheme, • Access to our growing employee networks including WiE (RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network Some of the main duties of the Technical Supervisor will include: • To effectively manage a team of engineers carrying out all aspects of maintenance in accordance with KPIs/SLAs in a safe working manner., • Working closely with the helpdesk and other support functions to ensure performance meets contractual KPIs, • As a Technical Supervisor, provide timely support to maintain the highest standard of statutory compliance. Ensure compliance with all legislative requirements in accordance with the Environmental Health & Safety policy, quality, sustainability, and energy efficiency related standards, including Legionella Management., • Assist in producing all required documentation to ensure that any incidents are recorded and escalated as per the requirements of the contract, not limited to but including risk management, operational continuity, and operational equipment status reports., • Act as an Appointed Person / Responsible Person for Technical Disciplines, as required., • Manage the engineer's data and job details in accordance with client and requirements to ensure that the Computer Aided Facilities Management System (CAFM) is maintained to a current and accurate status to ensure the highest level of operational resilience and completion of works., • Supervision of sub- contractors and specialist providers where required and liaise with all other parts of the Project Teams to support project activity., • Build strong professional relationships with other groups within Engineering Services and the wider Group to ensure a common approach is adopted in support of operational delivery and work in collaboration with, • nominated management., • Drive effective maintenance policies including adequate and rationalised spares, time- management concepts and techniques and the analysis of complex information, drawing logical conclusions and the develop of sound recommendations., • Participate in the 24/7 maintenance cover (including on call rota) of the Building Engineering Services during normal and emergency activities, assisting in the preparation of emergency and contingency plans. Participate in emergency plans and provide written reports as required., • Proactively manage preventative maintenance, corrective works, compliance in line with company systems and process whilst maintaining the highest level of customer focus., • Identify and manage a Critical Spares strategy., • Carry out sub-contractor audits and awareness., • Manage and co-ordinate all statutory maintenance activities., • Account growth i.e. improvement of self-delivery and projects., • Supporting specific area team members as required., • Multi skilled engineer with a qualified discipline with previous experience, • Team working experience, • Must have the balanced ability to think clearly in extreme circumstances, • Working knowledge of Microsoft Office, including Word and Outlook, • Experience of using a CAFM system, • Good experience and track record in working in Facilities Management, • Good knowledge of building services and legislation Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Location: London - occasional visitsContract: Initial 3 months (likely extension)IR35: TBCRate: TBCStart: Immediate - 18th May latest start OverviewWe're supporting a fast-growing AI-native SaaS business, they are looking for a Senior Technical Programme Manager to lead a high-profile enterprise delivery programme, coordinating cross-functional teams across DataOps, Data Science, ML, Insights and Customer Success. This is a delivery-first role focused on driving execution, managing enterprise stakeholders, and ensuring complex customer deployments remain on track in a fast-paced environment. Role Focus Lead enterprise-scale AI/data delivery programmes Coordinate cross-functional teams across technical and operational functions Run steering committees, executive updates and customer delivery sessions Translate business requirements into technical specifications and delivery plans Manage sprint delivery, dependencies, risks and quality gates Support taxonomy/classification rollout projects and operational processes* Work closely with DataOps, ML and engineering teams to drive delivery outcomes Required Experience Strong technical programme/project delivery experience within SaaS, AI, ML or data product businesses Experience working across DataOps, Data Science or analytics environments Strong enterprise stakeholder management and customer-facing delivery experience Comfortable operating between technical and business teams Experience managing complex, fast-paced delivery programmes Exposure to taxonomy/classification or unstructured data projects is beneficial

Facilities Area Manager Providing leadership, management, and development of a multi site portfolio of 5 -10 million pounds, ensuring financial, and operational commitments are met and exceeded. Key Responsibilities • Provide leadership, and that contractual commitments are met and exceeded., • Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across the business and subcontractors activities, and are regularly review., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery., • Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place., • Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Promoting and maintaining the values of the business., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts, • Accountability to the business functional heads, as appropriate., • Accountable day-to-day to the relevant client contacts., • Line management responsibility for a contract team and indirectly for relevant sub-contractors. Training • Managerial experience at Contract / Account Manager or above within technical and or hard services is essential., • Managing multiple site/accounts, • Delivery of wider facilities management services (desirable) Excellent verbal and written communication skills. Character • Excellent motivational and influencing skills, with high levels of personal integrity, • Has vision, and able to communicate this effectively. A role model for customer service excellence., • Analytical, • Creative, • Able to contribute effectively across all business activities., • Politically astute.

London - Education Recruitment Consultant (Ex-Teachers Welcome) Education Recruitment Consultant - London Location: London Salary: £32,000 base salary + uncapped commission (OTE £40,000-£50,000 Year 1) Are you a teacher considering a career change but still want to stay connected to education? Many of the highest-performing consultants at Tradewind Recruitment are former teachers who wanted a new challenge, better earning potential, and improved work-life balance - without leaving the education sector behind. If you understand schools, thrive in fast-paced environments, and enjoy building relationships, education recruitment could be the perfect next step. Join Tradewind Recruitment's Impact Academy Tradewind Recruitment is one of the UK's leading education recruitment agencies, supporting schools with outstanding teachers and support staff for almost 30 years. Our Impact Academy is designed to train ambitious professionals into high-performing Education Recruitment Consultants through industry-leading coaching, mentoring, and hands-on development. This is a sales-driven role where your success directly impacts your earnings and career progression. Why Former Teachers Excel in Recruitment Teachers already possess many of the skills needed to succeed in recruitment: • Communication and relationship building, • Organisation and time management, • Resilience and adaptability, • Understanding school environments and staffing challenges Many of our ex-teachers are now top billers and leaders within the business. What You'll Be Doing • Recruiting teachers and support staff for schools across London, • Building long-term partnerships with schools and education professionals, • Interviewing and supporting candidates through the recruitment process, • Developing business with new and existing school clients, • Negotiating placements and managing vacancies No recruitment experience is necessary. Our Impact Academy provides: • Advanced sales and negotiation training, • Recruitment and headhunting techniques, • Client relationship management, • Business development coaching, • Structured progression and promotion planning, • £32,000 base salary, • Uncapped commission structure, • Realistic Year 1 earnings of £40k-£50k, • 35 days annual leave, • Shorter working hours during school holidays, • International incentive trips, • Free breakfast, Friday socials, and gym benefits, • Teachers or education professionals seeking a career change, • Ambitious and motivated individuals, • Strong communicators who enjoy relationship-building, • Sales, education, or customer-facing experience is beneficial, • Initial phone conversation with our Talent Team, • Task stage, • Interview with a Team Manager

Product Owner - Remediation & Data Platforms Contract | Outside IR35 | £622.50 per dayLocation: UK-based (predominantly remote with occasional London travel) Overview An opportunity has arisen for an experienced Product Owner to join a high-profile regulatory remediation programme within the financial services sector. This role is suited to someone who combines strong product ownership capability with a solid understanding of data-led solutions and remediation processes. You will play a pivotal role in ensuring that business requirements are clearly defined, prioritised, and delivered effectively, acting as the crucial link between business stakeholders and technical teams. Key Responsibilities • Take ownership of remediation-focused product delivery within a regulatory programme environment, • Define and manage the product backlog, ensuring priorities align with business and regulatory goals, • Translate complex regulatory and operational requirements into clear, actionable user stories, • Work closely with engineering and architecture teams to ensure solutions are fit for purpose, • Act as a conduit between business stakeholders and technical delivery teams, • Validate that outputs meet both business expectations and regulatory requirements, • Support delivery phases including implementation, go-live, and post-release activitiesRequired Experience, • Demonstrable experience operating as a Product Owner or Product Manager within Financial Services, • Strong exposure to remediation programmes (e.g. redress, customer rectification, regulatory change), • Experience working in regulated environments (ideally UK-based), • Proven track record of managing stakeholders across business and technology functions, • Delivery-focused mindset with the ability to drive outcomes in complex environmentsTechnical & Domain Knowledge, • Good understanding of data platforms and data-driven delivery approaches, • Ability to engage confidently with technical teams including architects and engineers, • Familiarity with concepts such as data pipelines, warehouses, or large-scale data processing environments, • Previous exposure to remediation solutions built on modern data platforms is highly desirableWhat Success Looks Like, • Clear alignment between business objectives and delivered solutions, • Effective ownership and prioritisation of remediation deliverables, • Strong stakeholder confidence throughout the programme lifecycle, • Delivery of robust, compliant, and scalable solutionsAdditional Information, • Initial contract expected to run for 6-9 months, • Start date targeted for early June, • Predominantly remote, with occasional travel to London as required

Goodman Masson are currently working with a social housing organisation in London to recruit for an interim Asset Manager. Pay - £400 - £550 per day INSIDE IR35 About the Role You will provide strategic leadership across all aspects of housing asset management, leading a high-performing team responsible for delivering key priorities including: • Decent Homes, • Building Safety, • HHSRS compliance, • Energy efficiency and retrofit, • Zero Carbon planning, • Asset data and stock intelligence This is a highly influential role requiring strong technical expertise, commercial awareness, strategic thinking, and the ability to lead organisational change. Key Responsibilities You will: • Lead the management and development of the organisations housing asset database and stock intelligence systems, • Develop long-term investment plans, lifecycle programmes, and asset strategies, • Drive delivery of EPC C targets and wider sustainability and retrofit programmes, • Develop a practical and affordable Zero Carbon roadmap for our housing stock, • Oversee stock condition surveys and ensure accurate data informs investment decisions, • Lead on HRA land and asset-related matters, including option appraisals and disposals, • Ensure full compliance across building safety and housing compliance regimes, • Work closely with finance teams to support HRA business planning and investment modelling, • Build strong relationships with residents, contractors, and internal stakeholders We are looking for a strategic and experienced asset management professional with substantial experience in social housing and a strong understanding of the challenges facing the sector. You will bring: • Significant experience in housing asset management within a social housing environment, • Strong knowledge of Decent Homes, HHSRS, Building Safety, and housing compliance, • Experience of developing investment programmes and lifecycle planning models, • Knowledge of retrofit, EPC improvement programmes, and zero carbon strategies, • Experience managing asset databases and using data to inform strategic decisions, • Strong financial and commercial awareness, including business planning and budgeting, • Excellent leadership, stakeholder engagement, and communication skills If this role is of interest, please email over your CV to

We are looking for an experienced strategically minded and solution focused Operations Manager to join us here at the Royal College of Radiologists (RCR). Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you. In this role the Workforce Development & Training Operations Manager will be responsible for overseeing all our workforce operations including the successful delivery of high quality training in the UK, managing applications from global members to join the UK workforce via the Portfolio Pathway, reporting back on progress against objectives and ensuring an equitable balance of work between team members to deliver high quality outcomes. As we seek to evolve our pathways to the UK workforce, the Workforce Development & Training Operations Manager will work closely with the Workforce Initiatives Manager to plan for ongoing support for new developments, ensuring the team is appropriately trained and resourced to deliver the intended outcomes as they integrate into business as usual. What you’ll do: • Ensure ongoing delivery of high-quality support for specialty training across both specialties., • Lead, motivate, performance manage and develop the team., • Oversee the successful processing of Portfolio Pathway applications within established GMC timescales., • Manage the closure of the Medical Training Initiative (MTI), and implementation of any MTI successor scheme, • Experiencing of developing and managing a high performing operational team., • Experience managing people, capable of inspiring and motivating., • Experience managing and setting budgets., • Strong communication skills. Why join us: • Make a difference to the lives of Doctors and medical specialties, • Hybrid working – up to 60% remote, • Modern working environment with home‑working equipment provided, • Generous annual leave, plus the option to buy up to 5 extra days, • Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service, • Excellent pension scheme, • Sabbaticals (5+ years’ service) and secondment opportunities, • Interest‑free season ticket loan and cycle to work scheme, • Employee Assistance Programme, • Long service recognition awards

Hard Services Manager Based in London Role Summary: • Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance., • Daily management of the Engineering team including compliance with company disciplinary processes and procedures., • Control and monitor the performance of specialist service providers and subcontractors., • To direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operational performance reports to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure SLA, KPI and audits scores are upheld to the agreed minimum standard and reported to the client on a regular basis., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the company Area Manager on all aspects of contract problems (defects & deficiencies)., • Continuously drive innovation, ESG and social value for both clients and company., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Plan and successfully deliver annual black building test and provide a comprehensive report to the client following completion., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home., • Experience in Building Services industry., • Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Financial acumen with experience in running P&L consisting of multiple clients/stakeholders., • Experience in CAFM and management systems., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

Senior Business Analyst Contract Duration: 3 Months Location: London JOB PURPOSE: To lead on the development of a Business Analysis framework and Business Analysis delivery for the Council's Transformation programme, with a specific focus on enabling the end-to-end design, build, test and implementation of digital solutions and corresponding process re-design. This will include, but will not be limited to eliciting solution requirements, process mapping, process re-design, data mapping, stakeholder engagement, support for testing, business impact assessment and business readiness / change support. DESCRIPTION OF DUTIES: Your duties will include: • Business Analysis Leadership & Continuous Improvement, • Lead the development and adoption of Business Analysis frameworks, methodologies, templates and standards., • Work closely with ICT, Transformation Team, stakeholders and external suppliers to ensure consistent, high-quality BA practice., • Embed a culture of continuous improvement, innovation and constructive challenge to existing processes., • End-to-End Business Analysis Delivery, • Lead the elicitation, documentation and validation of business and system requirements, ensuring full traceability across the delivery lifecycle., • Facilitate process mapping ('as is' and 'to be') to identify opportunities for optimisation, automation and efficiency., • Work with Service Owners and Process Owners across the organisation to analyse the effectiveness of current processes, and to identify and implement new and more effective approaches to delivering services, including constructively challenging the status quo in the interest of end users of services., • Produce high-quality documentation including process models, data flows, use cases and impact assessments., • Work with technical teams to evaluate solution options and ensure alignment with architecture principles., • Ensure services are designed with a strong end-user focus within organisational and system constraints., • Stakeholder Engagement, Delivery & Business Readiness, • Act as the key interface between business users, project teams, developers and suppliers to enable effective design, build and implementation., • Support the design, testing and deployment of solutions in collaboration with DDaT, suppliers and service stakeholders., • Provide expert advice, guidance and hands-on support on business change and service redesign, taking a holistic approach, including, but not limited to, people, process and technology considerations., • Create and contribute to business cases and options appraisals as required., • Support business readiness and implementation of change to ensure successful adoption., • Ensure compliance with GDPR and relevant controls, including DPIAs and EqIAs. The duties and responsibilities outlined in this job profile are indicative of the role, however they are not exhaustive and may be subject to change. In addition, you will be required to undertake other reasonable duties as directed by your manager. Equal Opportunities Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace. Qualifications/Training/Certificates • Educated to degree or equivalent hands on experience., • Relevant occupational qualification (e.g. BCS) or equivalent experience. Skills, knowledge and experience • Use of modelling and analysis tools, methods and standards (e.g. UML, BPMN)., • Experience working with stakeholders 1:1, in workshops, through observation, surveys and interviews., • Data analysis including analysis of documentation to understand the 'as is' and inform future options., • Experience of applying a variety of analytical techniques to information to enable solutions to be considered., • Experience of process analysis, assessment and change including financial,, • cultural, technological, organisational and environmental factors., • Requirements elicitation experience, including via cataloguing, user stories and other techniques., • Experience in defining, documenting and working on projects across all, • phases with a small team., • Experience in identifying and assessing risks., • Experience of contributing to effort estimations and the development of realistic plans and contributing towards lessons learned., • Experience of testing including the management of test scenarios and reporting of testing outcomes., • Strong problem solving and analysis capabilities., • Excellent stakeholder management and facilitation skills., • Proficient in the creation of BA outputs including, but not limited to, business cases, options appraisals, user stories, process maps, requirement specifications., • Able to use standard BA tools such as Visio, Excel, JIRA, Dev Ops and / or able to pick up new technologies at speed., • Able to use office software packages to a higher level. MS Word, Project, Excel, Teams., • Organised, with the ability to work to agreed goals, in a self-directed and professional manner., • Excellent written and verbal communication skills, able to negotiate successful outcomes with senior personnel., • Able to offer critical questioning and innovative thinking that go beyond the status quo., • Ability to coach and mentor others., • Excellent communication and interpersonal skills.

Business Development Manager (Ventilation/HVAC) Greater London, England £50,000 - £60,000 (OTE £75k) + Training + Progression + Overtime + Bonus + Pension + Company Car + Fuel Card + Remote Role Are you a Business Development Manager or similar, coming from a background within the HVAC/Ventilation/MEP/Industrial/Building Services background or a related field, having previous working experience within a Business Development/Sales/Regional Sales Manager role or a similar position, looking to join a rapidly growing company, recognised as leaders within the ventilation industry for nearly 50 years? Do you want to become a key member in a team of highly skilled sector specialists, joining a well-established, respected company, going from strength to strength within the Ventilation industry, recognised for their premium service and high-quality workmanship in every project they undertake? On offer for the successful Business Development Manager or similar is the exciting opportunity to join a well-respected, highly impressive company, offering not only scalable career progression opportunities as your role evolves, but also best-in-class training and development opportunities. Presenting itself is the opportunity to join a close-knit, family run company, revered for both their premium products, service, and workmanship in very project they complete. In this role, the successful Business Development Manager or similar will be responsible for the generation of new business leads, as well as the maintenance of pre-existing customers and the revitalisation of historic relationships. You will do this through a mixture of both cold calling as well as researching both current and past projects, connecting with key contacts. In addition, you will be required to attend site visits on a regular basis, including rare visits to Ireland as and when required. On top of this, you will be responsible for supporting the wider needs of the business and its growth through a mixture of both outreach and market insight activities. Finally, you will be responsible for keeping accurate documentation of leads generated, business won, successful sales etc, alongside keeping records up to date. The ideal Business Development Manager or similar will come from a background within the HVAC/Ventilation/MEP/Industrial/Building Services sector or a related field as well as having previous working experience within a Business Development/Sales/Regional Sales Manager role or an associated position. Finally, you will have strong organisational, communicational and analytical skills, with the ability to work both as part of a team as well as autonomously. The Role: • Support the growth of the business with both outreach and market insight activities, • Generation of new business leads, • Background within the HVAC/Ventilation/MEP/Industrial/Building Services sector or a related field, • Previous working experience within a Business Development/Sales/Regional Sales Manager role or an associated position Keywords: Business, Business Development, Sales, Regional Sales, Cold Calling, Lead Generation, HVAC, Ventilation, MEP, Building Services, Industrial, Training, progression, Bonus, London, Greater London, England, remote If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Venn Group are working with a Charity to recruit for a permanent Cyber Security Specialist • Salary: £36,000 per annum Responsibilities of the Cyber Specialist: The Cyber Specialist is responsible for protecting the organisation’s digital assets, systems and data by designing, implementing and maintaining effective cyber security controls and policies. The role provides expert guidance on cyber risk, threat detection, incident response and security best practice, ensuring that information security is embedded across technology, processes and ways of working across the organisation. Working closely with Technology Services, risk, compliance and wider business teams, the Cyber Specialist helps strengthen the organisation’s security posture, supports regulatory and accreditation requirements, and enables the safe use of technology in line with organisational goals and values. Experience and Skills: • Qualifications in Azure or Cyber Security, • Accomplished with PowerShell, Active Directory, Server Management, Network Management, SIEM, EDR and XDR, • Proficient in Azure and Office 365, Sharepoint and Intune Endpoint Manager, • Strong technical knowledge of ICT disciplines including the introduction of new software systems, security, customer engagement and networking, • Solution focused, undeterred by obstacles, and committed to challenging the status-quo to find better ways of achieving objectives, • Communicate effectively and clearly with both technical and non-technical audiences To be considered for this Cyber Security Specialist position and for further information on this and other roles please apply with an updated CV.

About the role This role supports the delivery of The Passage’s organisational strategy objective, to build brand awareness, attract new supporters and retain them over time through our digital channels. The Digital Acquisition and Supporter Journey Officer will focus on the hands‑on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals. Main duties Digital Acquisition and Paid Advertising • Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives., • Support the delivery of paid activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact., • Work within agreed budgets, monitoring spend and performance and escalating issues as needed., • Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results., • Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience., • Identify areas for improvement within existing journeys and support the implementation of agreed changes., • Support the planning, creation and scheduling of email campaigns and automated supporter journeys., • Use segmentation and basic personalisation to improve relevance and engagement., • Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness over time., • Monitor and collate performance data from digital platforms, analytics tools and CRM reports., • Produce regular performance summaries and contribute insights to inform future activity., • Support the delivery of coordinated digital activity that balances awareness‑raising, acquisition, and supporter retention objectives., • Work collaboratively with Fundraising and Communications colleagues to ensure digital activity is aligned and coordinated, supporting integrated campaign delivery., • Share learning and best practice across the team, contributing insights and recommendations to inform continuous improvement and support more effective future activity., • Contribute to the development of processes, templates and ways of working as the digital function grows., • Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage., • To attend internal and external meetings, training events and briefings as required., • To participate in regular supervision and annual appraisals, identifying job‑related development and training needs., • To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality., • To promote and uphold The Passage’s commitment to equality, diversity and inclusion., • To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage., • To support at in-person fundraising events, as and when required. The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E9 and K1 to K6 demonstrating your experience and knowledge, giving evidence of your experience and abilities. E1 Experience working in a digital marketing, digital fundraising or supporter engagement role. E2 Experience supporting or coordinating paid digital advertising campaigns. E3 Experience contributing to the development or improvement of digital supporter or customer journeys. E4 Experience supporting email marketing activity, including segmentation and scheduling. E5 Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance. E6 Experience working with performance data and basic analytics. E7 Experience testing and optimising digital content, campaigns or journeys. E8 Experience working collaboratively with colleagues across teams. E9 Experience working in the charity or not‑for‑profit sector is desirable but not essential. Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives. Knowledge K1 Knowledge of digital acquisition principles and paid advertising platforms (e.g. Meta, Google) K2 Knowledge of email marketing tools and CRM systems, with a willingness to learn. K3 Understanding of digital analytics and performance measurement. K4 Understanding of how to prioritise tasks and manage competing deadlines. K5 Understanding of inclusive and supporter‑focused communication. K6 Understanding of how insight and testing can be used to improve digital outcomes. As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.

Looking urgently for a contract Project Manager, MUST have Adobe, AEP, Campaign & Commerce experienc You will lead large-scale digital marketing and transformation programmes for enterprise customers, working directly with customers and system integration partners. You will manage delivery of marketing and commerce technology solutions, ensuring projects are delivered on time, within scope and budget, and to the highest quality standards. Project Manager, key ResponsibilitiesProject Delivery & Governance • Lead end-to-end project lifecycle delivery, from initiation and planning through execution, monitoring, and closure, • Own scope, schedule, budget, risk, and quality management, ensuring consistent delivery against agreed objectives, • Manage effort estimation, forecasting, time tracking, invoicing, and project commercials, • Ensure projects are delivered in line with Professional Services quality standards and governance requirementsCustomer & Stakeholder Engagement, • Act as the Project Manager of contact for customers and delivery partners, • Communicate project status, risks, and outcomes clearly to senior and executive stakeholders, • Support customer success by providing best-practice guidance and strategic advice on digital marketing and commerce solutions, • Build strong working relationships to drive customer satisfaction and long-term value You will operate at multiple seniority levels within customer organisations, assessing requirements, risks, and solutions, while providing thought leadership and trusted advisory support throughout each customer's digital transformation journey. Solution Leadership • Lead scoping and discovery activities to:, • Gather and analyse business and technical requirements, • Identify key business drivers and success metrics, • Define innovative, measurable, and scalable solutions, • Collaborate with internal teams to deliver a joined-up, end-to-end customer experienceTeam & Resource Management, Project Manager, • Plan and manage project resourcing, including virtual and geographically distributed teams, • Lead cross-functional teams using Agile delivery methods (e.g. Scrum), • Actively contribute to PMO practice development, methodologies, and continuous improvement initiativesSkills & ExperienceEssential, • 6+ years' project management experience delivering digital implementation projects, • Strong background in digital marketing, automation, campaign management, or content management platforms, • Proven experience managing complex, enterprise-scale projects or multiple concurrent workstreams, • Excellent risk management, prioritisation, and problem-solving skills, • Confident delivering presentations and reporting to senior and executive stakeholders, • Experience delivering projects using Agile methodologies (e.g. Scrum), • Ability to work effectively with virtual teams across geographies and time zones, • Full fluency in EnglishDesirable, • Experience implementing leading digital marketing and commerce platforms, • Background in business consulting or professional services, • Professional Project Management certification (e.g. PRINCE2, PMP, Agile), • Additional European language skills Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Accounts Receivable Assistant | Creative Design Practice | London (Hybrid) Harmonic are proud to be working with a multi-disciplinary design practice renowned for its work across architecture, landscape architecture, urban planning, and sustainability. The business is celebrated not only for its design excellence but also for its collaborative and values-driven culture. They are looking for a detail-oriented and motivated Accounts Receivable Assistant to join their small but high-performing finance team. With a varied project portfolio and a commitment to environmentally conscious design, the company is an ideal home for someone passionate about creativity and purpose-led work. You'll report directly to the Finance Manager and play a key role in managing the accounts receivable process-from raising invoices to reconciling accounts and supporting credit control functions. This is a fantastic opportunity to take ownership of key processes while continuing your professional development in a supportive and collaborative environment. Responsibilities: • Raise and issue client invoices in a timely and accurate manner, • Reconcile customer accounts and allocate incoming payments, • Monitor aged debt and follow up on overdue invoices, • Assist with credit control and resolving client billing queries, • Maintain accurate financial records and documentation, • Liaise with internal teams to ensure smooth invoicing processes, • Support the month-end process with AR reports and reconciliations, • Contribute to system and process improvements where appropriate What our client needs to see (essential): • Minimum 1 year's experience in an accounts receivable or similar finance role, • Good understanding of financial principles, bookkeeping, and transactional processes, • Strong Excel skills and familiarity with accounting software (e.g. Xero, Sage, SAP, etc.), • Strong communicator and team player with a proactive approach What we'd like to see (non-essential): • Studying towards AAT, ACCA, or CIMA, • Background in a design, engineering, or built environment sector, • Experience working in a high-volume transactional environment Salary: £32,000 - £34,000 + benefits package Location: North London (Hybrid - 3 days in the office after probation) Start date: ASAP Please feel free to share this with anyone who may be interested. Follow us on Twitter: @HarmonicGroupHQ At Harmonic, we are committed to building inclusive and equitable workplaces. We welcome applications from individuals of all backgrounds and ensure every candidate is given equal consideration regardless of gender, race, disability, or sexual orientation. At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Full job description Assistant Team Manager Join our team as an Assistant Team Manager and play a key role in delivering life-changing adaptations that help vulnerable residents maintain their independence in their own homes. Contract to start ASAP Assistant Team Manager Duration: 12 weeks with a possible extension. Job Purpose: Assistant Team Manager To deputise for the Team Manager when required. To support with prioritising and allocating work and manage service delivery in line with the objectives of the team with KPIs. To support the Team Manager in ensuring that the service provided is consistent, effective and delivers positive outcomes for individuals/carers/families in ways that demonstrate Haringey Values. To assist with leading, setting and implementing a performance management framework and ambitious service performance targets, practice standards and competencies within employees' professional fields of work. To conduct post and unscheduled site inspections to ensure specified works are undertaken to contract standards and are in accordance with the Occupational Therapists' recommendations and to attend site meetings with surveyors, service users and other professionals, in order to monitor, resolve and advise on issues raised on site. Responsibilities: Assistant Team Manager To conduct some supervisory functions within a team of Surveyors and Advice and Assessment Officers. This will include inductions, the reporting of employee staff productivity and assisting the Team Manager in conducting formal management processes where necessary. To assist the Team Manager in ensuring that all stages of the Disabled Facility Grant (DFG) application and adaptation provision process are in line with Council policy and Statutory Guidance and legislation. To assist the Team Manager in ensuring that case file recording and client information is maintained on the Council's Social Care Systems and completed according to standard and linked to Performance Indicators. Within delegated authority, to assist the Team Manager to investigate complaints from Council Members, MPs, and members of the public, according to departmental procedures. To assist the Team Manager in identifying staff training needs and ensure high standards of professional practice through systematic individual and team development as well as the management of staff performance and productivity. To assist the Team Manager in ensuring that services meet Safeguarding requirements and provide professional expertise to Safeguarding enquiries. To conduct post and unscheduled site inspections to ensure specified works are undertaken to contract standards and are in accordance with Occupational Therapists' recommendations. To monitor and report back on customer satisfaction, contractors, and adaptation service KPIs. Also to ensure value for money via the specifying of works, additional works requests and the invoicing of completed adaptations. To attend site meetings with surveyors, service users and other professionals, in order to monitor, resolve and advise on issues raised. To hold and manage a small caseload of potentially complex adaptations.