Customer support jobs in Wakefield - Page 3Create job alerts

Bank Housekeeper | Spire Methley Park Hospital | Bank | Weekly pay Spire Methley Park is looking for a Housekeeper to carry out housekeeping duties throughout the hospital, on a Bank basis. Spire Methley Park Hospital situated in Methley in South Leeds, has recently completed a 7.6 million refurbishment, which included a new theatre equipped with cutting-edge technology enabling us to carry out complex surgery across a variety of clinical specialties. At Spire Methley Park Hospital caring for our patients is at the heart of what we do. We provide expert medical care in our modern, well-equipped hospital for all of our patients. Duties and responsibilities: * Maintain high standards of cleanliness throughout the hospital in line with the housekeeping and infection control policy * Complete the cleaning schedules related to the shift, ensuring that rooms are ready for immediate occupation and public areas are clean * Keep in close contact with the Senior Housekeeper and report any concerns regarding housekeeping issues immediately * Work in close liaison with the clinical staff, understanding the special needs of the hospital on a day to day basis * Responsible for the day to day maintenance of the equipment provided, checking for faults and supply shortages and reporting them to the line manager * Compliance with all Health and Safety at Work regulations including COSHH * Work with guidance on moving and handling, as identified in corporate and local policy and discussed at Mandatory training sessions * Quality assurance and patient confidentiality must be maintained at all times Essential Skills: * Experience in a customer facing environment * Previous housekeeping experience * Experience working unsupervised and on own initiative, prioritising tasks * A positive and flexible approach to customer service * Good communication skills * Willing and able to complete mandatory training for COSSH, Manual Handling, Infection Control, food hygiene and Health & Safety in-house. Benefits: - Bank colleagues are paid weekly - We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave - Save an average of £50 per month with our free onsite car park - Access to Spire Healthcare pension - Access to Blue Light Card discounts - Free uniform - Free DBS - Full induction, including mandatory training updates - Opportunities for further training and progression into permanent posts - Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Futures are looking to appoint a Senior Project Manager to join a growing manufacturing business. This is a senior leadership role responsible for overseeing the successful delivery of multiple projects from contract award through to completion, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. Key Responsibilities • Lead and manage the Projects team to ensure the safe, timely, and high-quality delivery of projects. • Oversee all stages of the project lifecycle, from planning and mobilisation through to commissioning, completion, and warranty support. • Ensure projects are delivered in line with contractual obligations, programme requirements, and commercial targets. • Manage project risks, issues, mitigations, and escalation processes effectively. • Monitor project budgets, margins, forecasts, and financial performance to maximise profitability. • Act as the primary point of contact for clients throughout project execution. • Ensure a high level of customer satisfaction and professional representation of the business at all times. • Coordinate closely with engineering, production, procurement, finance, quality, and site teams to ensure successful project execution. • Monitor and report on KPIs, project pipeline activity, resource utilisation, and workload forecasting. • Lead lessons learned reviews and implement improvements across future projects. • Mentor, coach, and line manage project management personnel to support development and performance. Essential Experience • Proven experience in a Senior Project Manager or similar leadership role. • Strong background delivering complex engineering, manufacturing, construction, or industrial projects. • Experience managing multiple concurrent projects and multidisciplinary teams. • Strong commercial awareness with experience managing budgets, forecasts, and contractual change control. • Demonstrable experience managing client relationships and stakeholder engagement. • Strong understanding of project planning methodologies and risk management practices. • Degree qualified in Engineering, Project Management, Construction Management, or a related discipline (is advantageous)

Sytner Select, part of Sytner Group, the UK's leading prestige motor group, is the new name for our multi-brand new and approved used car super centres across the UK. Sytner Select are excited to offer Permanent New and Used Sales Executive roles with a basic salary of £21,000 and the potential to make a generous commission. Our New and Used Car Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that visits one of our dealerships. Joining us as a Car Sales Executive means you will be the key point of contact for our customers during this exciting experience of buying their car, so it's crucial you get the service right first time and every time. Interested? Read on for what we are looking for… About the role Sytner Select Wakefield have an exciting opportunity available for an individual who comes from some form of customer service or sales background. As a Sytner Sales Executive, you will communicate with customers to support and understand their needs, on their journey to buying a new car. Sytner Sales Executives work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. On top of your salary and very achievable OTE of £44,380, you will also receive a benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. About You You will have good interpersonal skills and take pride in engaging with customers face-to-face and have passion for delivering outstanding customer service. A full and valid UK driving licence will also be of benefit. Please note you may be asked to attend an assessment centre. All successful applicants will receive details around dates and times once the role has closed. When applying for this role please consider that we require candidates to have customer service experience within a retail environment. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

GI Group are currently recruiting Class 1 drivers for our Internationally known client in Morley (LS27). This company provides courier services worldwide, focusing on the express road-based market and offering services such as delivery, freight forwarding, and logistics. They operate in numerous countries and are known for their technology, customer service, and commitment to sustainability. Drivers shifts and Pay: We are looking for Class 1 Drivers to work on an ongoing basis: • Monday to Friday, • 0900/1000 start times - 8-10 hr shifts, • £17.12 per hour* • Please note that the pay rate is PAYE and include advanced holiday pay Duties will include: • Conducting Vehicle pre-checks, • Making 8-10 deliveries / collections per day, • Scanning and loading of own vehicle, • Prioritising workload to ensure time commitments are met Driver requirements: • A presentable appearance, an eye for detail and a positive attitude., • No more than 6 penalty points. No DD / IN / DR / DN / TT endorsement codes, • 12 months + Class 1 Licence, • Valid and in date Tachograph and CPC qualifications To apply, please call our office on (phone number removed) or email Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Cafe Supervisor – Front of House / Hospitality A fantastic opportunity for a customer-focused hospitality professional to lead front of house operations, deliver outstanding customer service, and support a busy café environment with strong team leadership, service excellence, and operational coordination skills. If you’ve also worked in the following roles, we’d also like to hear from you: Restaurant Supervisor, Coffee Shop Manager, Catering Team Leader, Front of House Manager SALARY: £27,052 per annum pro rata + Benefits LOCATION: Wakefield, West Yorkshire, Yorkshire and the Humber JOB TYPE: Part-Time, Permanent WORKING HOURS: Minimum 15 hours / up to 22.5 Hours per Week, including weekends JOB OVERVIEW We have a fantastic new job opportunity for a Front of House Cafe Supervisor to join a busy, customer-focused hospitality team in a thriving visitor destination. This role is ideal for someone with strong front of house experience, team leadership skills, and a passion for delivering excellent customer service in a fast-paced café environment. As a Front of House Cafe Supervisor you will take ownership of daily front of house operations, ensuring smooth service delivery, high presentation standards, and a consistently welcoming customer experience across all shifts. You will play a key role in maintaining operational efficiency and supporting continued growth. Working as a Front of House Cafe Supervisor you will lead by example, supervising staff, coordinating service, and supporting training to ensure the team delivers high-quality food and drink service. You will also work collaboratively with kitchen and hospitality teams to ensure a seamless service. You will also support stock control, compliance, and event delivery, helping to create a professional, efficient, and customer-focused environment that enhances the overall visitor experience. DUTIES Your duties as a Front of House Cafe Supervisor include: • Team Leadership: Supervise front of house staff, delegate tasks, and ensure smooth day-to-day operations, • Customer Service Excellence: Deliver outstanding customer service, creating a welcoming and professional environment, • Operational Management: Coordinate daily café operations, ensuring efficient service and workflow, • Staff Training and Development: Support onboarding and training across service standards, menus, and allergen awareness, • Stock Control and Inventory: Monitor stock levels, manage deliveries, and minimise waste through effective rotation, • Financial Administration: Operate POS systems, manage cash handling, and complete accurate end-of-day procedures, • Service Standards and Presentation: Maintain high standards of cleanliness, layout, and visual presentation, • Event Support: Assist with catering and hospitality for private events and bookings, • Compliance and Safety: Ensure adherence to food hygiene, allergen regulations, and health and safety procedures, • Team Communication: Deliver clear briefings and maintain effective communication across shifts CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience supervising or leading a team in a busy customer-facing or hospitality environment, • Strong customer service skills with a passion for delivering an excellent visitor experience, • Proven ability to lead, motivate, and support a team, • Experience working in a fast-paced, high-volume environment, • Excellent communication and organisational skills, • A proactive, professional, and enthusiastic approach, • Commitment to equality, diversity, and inclusive working practices DESIRABLE • Experience with barista duties and coffee preparation using commercial machines, • Knowledge of stock control, inventory management, and POS systems, • Understanding of food hygiene, allergen awareness, and health and safety standards, • Experience supporting events or catering services BENEFITS • 25 days annual leave plus bank holidays (pro rata), increasing with service, • Pension scheme with employer contributions, • Enhanced maternity, paternity and adoption entitlements, • Enhanced sick pay, • Employee Assistance Programme, • Free eye tests, • Staff discount in shop and café, • Occasional overtime opportunities, • Supportive and inclusive working environment APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14668 Part-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Wakefield, West Yorkshire, Yorkshire and the Humber. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. Want to be a part of it? What will you be doing? Engineering Technician with experience supporting the investigation and detailed design of clean and wastewater networks and associated civil engineering projects within the water sector. Skilled in interpreting network maps and plans to understand asset ownership and constraints, including public and private land. Provides effective technical support to designers by completing tasks that contribute to build-ready designs and successful construction delivery. Demonstrates a strong understanding of utilities, environmental factors, construction methods, and safe systems of work. Capable of managing individual tasks or small projects across multiple workstreams, with expertise in investigations, CAD support, and statutory notice preparation for private land and easements in line with client requirements. What you'll bring Experience of using MS Office Excel, Word, Powerpoint, Outlook and also conversant with AutoCAD 2D / GIS software. Have a basis of water hydraulic network systems understanding, either through previous experience or education. Able to demonstrate an initiative to work on their own and as part of a team. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme Recommend a friend get rewarded for introducing people to us! In addition, this role offers; 25 days annual leave plus bank holidays Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW TPBN1_UKTJ

Credit Controller Location: Wakefield, hybrid Working Hours: 09:00-17:00 Salary: Competitive Salary + benefits About Us Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across multiple sites. We have a strong presence in poultry, chilled, and bakery food categories. We are committed to delivering high-quality products to the British public and our customers including major retailers like Aldi, Co-op and Marks & Spencer. The Role As a Credit Controller, you will be responsible for managing credit control across a diverse portfolio of accounts including national supermarkets, wholesale traders and export customers. You will play a key role in ensuring strong financial controls while maintaining excellent relationships with both internal teams and external customers. Key Responsibilities Manage credit control for a range of customer accounts including national supermarkets, wholesale traders and export clients using a variety of collection and risk management techniques. Conduct credit reviews and ongoing risk management of customer accounts. Handle discrepancy management and resolve customer queries efficiently. Manage order suspension and release in line with credit policies. Liaise with multiple UK sites to provide dedicated credit control support. Prepare for and attend regular debt and risk review meetings. Ensure all requests received through the credit control inbox are actioned promptly. Produce weekly and bi-weekly reporting on credit control performance and account status. About You Excellent communication skills with a strong team ethic. Proven ability to plan, organise and prioritise workload effectively. Experience working within a customer-focused environment. High level of accuracy and strong attention to detail. Experience driving continuous improvements and supporting change initiatives. Experience working with multiple ERP systems (Navision and SAP preferred). Advanced Excel skills. Ability to build effective working relationships with colleagues at all levels. Strong internal and external customer focus. Why Join Us? Work for one of the UK's largest food manufacturers with a proud legacy - from launching the UK's first ready meals to driving modern innovation. Be part of a team that values integrity, respect, and continuous improvement. Work in a collaborative, values-driven environment where your voice matters. Enjoy a competitive salary, opportunities for real career development and a benefits package that includes: Up to 33 days Annual Leave including Bank Holidays Health Assured Employee Assistance Programme and Grocery Aid, offering confidential support services 365 days a year Company Pension Scheme Boparan Restaurant Group Discount Cycle2Work Scheme #headoffice TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for a Senior Quantity Surveyor to join our team within Vistry West Yorkshire , at our Wakefield office. As our Senior Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HNC / HND in Surveying or equivalent Proven experience as a PQS / SQS / Commercial lead working within a residential house builder (dependent on position level) Experience maybe gained from a similar position or promotion A good understanding or building regulations and legal obligations A good knowledge or construction methods and materials Strong mathematical and IT ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Excellent communications skills Able to work under pressure, and accept criticism of work Good team working skills Accurate with an eye for detail A methodical approach Willing to work extra to meet deadlines as and when the business needs require it Desirable Degree in Surveying or similar Working towards being a Member of the Chartered Institute of Building (CIOB), or Royal Institute of Chartered Surveyors (RICS) More about the Senior Quantity Surveyor role Working closely with other departments, you will attend customer care and partner meetings to advise on all areas that may have a cost implication Attend partner meetings when appropriate, contract pre-start and subcontract package review meetings Receive initial tender information and assist in the preparation of the proposed tender lists and updating of procurement programmes Scope out and distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required Prepare stage payment schedules to assist in the financing of the works Carry out pre-order meetings including all necessary Health & Safety requirements, finalising a tender sum and agreeing a stage payment schedule for payment purposes before preparing all contract documentation and placing the order Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations Issue variation orders alongside providing cost advice on any major variations prior to issue. You will issue revised contract drawings to subcontractors, negotiating the cost of variations. Collate and reconcile all costs resulting from subcontract works, variation orders, material order and preliminary / running costs. This will include providing monthly analysis of costs. Check and arrange subcontractor payments, obtaining necessary authorisation for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out as required and analysing costs to assist on future estimates Keep the RAMS schedule updated and issued to all relevant parties Provide cost advice to the Customer Service department to assist with the management of lower value instructions Contribute to the contra charge register, oversee notices / contentious contra charges with the Customer Care team and manage subcontractor retentions and releases in line with the contra charge register Defect liability - assist with ascertaining responsibility and the administering of notices Attend partner meetings, defect meetings and any applicable site meetings Any other reasonable duties as directed by your line manager to support the wider teams Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-AD1 TPBN1_UKTJ

At Warburtons, family is at the heart of our business. Five generations' worth of expertise that goes into making our bakery products allows us to continue a tradition of baking inherited over the past 150 years. Warburtons is the largest bakery brand in the UK, but that doesn't allow us to rest on our laurels. We are pioneers of the industry and ambitious market leaders, always seeking to challenge ourselves and convention. It is part of our philosophy to provide honest good sense on issues of health and well-being, helping the whole family to enjoy our products as part of a healthy, balanced diet, through a range of products to suit all meal occasions, lifestyles and tastes. As ‘the UK’s No. 1 Bakery Brand’ we have been baking bread since 1876. Today, we are proudly a fifth-generation family, with the introduction of the sixth generation, supplying over 18,000 retail customers from 11 bakeries and 16 depots, producing a range of over 70 products including gluten and wheat free. Family and values are what makes us different, and we are a proud bunch, join us and you too could be proud to be Warburtons. The Recipe We are looking for a dynamic individual to join our People Team as a People Partner at our new site, 41 Bakery! The role will be resposible for partnering with business leaders, providing coaching and driving change to grow talent, simplify organisations and lead people through the delivery of people plans and commercially focused HR solutions as part of one People team. In this role, you will have the chance to showcase your leadership skills, work closely with employees at all levels, and thrive in a busy and challenging environment. You will be responsible for overseeing HR operations, driving initiatives, and collaborating with leadership to support the company's strategic goals. Your background in retail, manufacturing, distribution, or hospitality will be a valuable asset as you navigate the unique demands of the food manufacturing sector. The People Partner works in close collaboration with the site senior leadership team, our national People team, People Services team and Centres of Excellence. As our People Partner, you will be instrumental in driving compliance management, workforce planning, talent acquisition, succession planning, engagement, and leadership development activities, while driving high performance and excellence. Enabled by SAP Success Factors you will use data insights and intelligence to inform and influence the people agenda, ensuring activity is focused and outcome based. Family and values are what makes us different - we are a proud bunch, join us and you too could be proud to be Warburtons. Key Accountabilities and Measures Partner senior management on the implementation and execution of the Lead for Growth strategy and key people processes Performance coaching leaders to grow talent, simplify organisations, lead and engage people To develop and execute People Plans, initiatives and actions in line with business plans and goals and to support local/functional needs, improvement to and delivery of people capability and performance indicators Provide leadership and guidance on People matters, bringing expertise, external and internal insights to site leadership team and wider People team to foster a continuous improvement approach, drive improved decision making locally and nationally To ensure a positive employee experience so that people are engaged in line with an employer of choice ethos and Warburtons values Driving the empowerment/self service capability of our people and working collaboratively with the People Services, Resourcing and Advisor teams to ensure timely, relevant support and service to our people Collaborating with the Centres of Excellence in representing the voice of the internal customer to ensure that central initiatives are fit for purpose. Implementing central initiatives effectively. Taking responsibility for maintaining own continuous professional development (CPD) and knowledge of best. Identify CPD opportunities for self, share new knowledge and encourage team members and broader people team to develop their skills through sharing of knowledge and expertise. Essential Ingredients A proven HR/People business partner to senior stakeholders within an FMCG, Retail, Manufacturing or Distribution Environment A senior HR/People generalist with experience of leading and coaching people Demonstrating a background in driving, leading and supporting through change Experience of working in collaboration with Trade Unions and/or colleague forums at a site/depot level A strong breadth and depth of knowledge across the various specialist areas within HR and regarded as a trusted advisor by your senior colleagues and leadership team. Extra Dough At last and by no means least you will want to know what your breads worth. A slice of the annual profits (discretionary profit share) Family time is important to us so as well as your holiday entitlement, we'll give you the opportunity to purchase up to an extra weeks annual leave Award winning pension scheme with company contributions up to 7% Private medical insurance and life assurance Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do

PPM Scheduler Location: Wakefield Employment type: Full time, Permanent Working Hours: Monday to Friday, 40 hours per week What’s in it for you… We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.?? 24 Annual leave plus bank holidays Option to buy up to 5 additional holidays Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP??and Mental health support & counselling services?? Cycle to Work scheme?? Discount club - supermarkets, phone bills, gyms & more?!? Life assurance cover?? Long service recognition?? Enhanced Maternity Pay Paid volunteering opportunities in your community?? About the Role We have a great opportunity to join our Private Networks Team in Wakefield as PPM Scheduler. You will be responsible for scheduling in PPM, reactive and quoted works to ensure works are completed in the most efficient manner, and in compliance with Health and Safety legalisations Key Responsibilities Responsible for scheduling PPM, reactive and quoted tasks for internal engineers (as well as appropriate verified sub-contractors where applicable) providing a professional and comprehensive service to all clients. PPM actions and achievable timeframes and the planning of maintenance is to comply with legal requirements and customers convenience and liaise with Project Managers /Engineers for proposed dates of any works. Manage the relevant CRM system appropriately ensuring sufficient information is captured for future analysis. Answer all telephone calls both internally and externally in a professional and timely manner ensuring that all messages are returned appropriately, and breakdowns are dealt with efficiently. Identify and define requirements, scope, and objectives and ensure that if work is to evolve, we adhere to client requirements. Ensuring tasks are planned and completed within clients target response SLA (whilst also being aware of the balance between achievement and cost implications) when considering engineers routes and skill sets. Attendance to attend weekly planning meetings with the operational management team to highlight and discuss any planning issues. Looking at the plan for the week/month ahead reviewing engineers’ workload to keep non-productive time to a minimum and act as the point of contact and communicate job status to PPM Manager Liaise with customer for any uplift in costs or cancellation costs and obtain PO cover prior to further works taking place. About you…. NVQ level 2 English and Maths or equivalent. Experience of dealing with clients and supply chain with previous experience in scheduling of works ideally within a Power/ Utilities/ Facilities Management company Knowledge and experience of operating in a commercial, multi-divisional organisation with a good understanding of MS office suite. Exceptional communication skills, with a strong sense of initiative and the ability to build excellent working relationships and the ability to remain calm under pressure and can communicate with internal and external parties and have a positive and proactive mindset, willing to learn and progress within Ipsum Our commitment to Equal Opportunities... We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.? Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.? Next steps... If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info

Key Account Contract Manager Location: Wakefield Employment type: Full Time, Permanent Working Hours: Monday to Friday, 40 hours per week What’s in it for you… We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job, you’re starting a career with real support behind it.? 24 days annual leave plus bank holidays Option to buy 5 additional holidays. Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP and Mental health support & counselling services Cycle to Work scheme Discount club - supermarkets, phone bills, gyms & more! Life assurance cover Enhanced Maternity Pay Long service recognition Active local social committees Regular social events Paid volunteering opportunities in your community About the role… Due to continued growth we have a fantastic opportunity to join our Team in Wakefield Private Networks Division as Key Account Contract Manager You will act as the single point of contact for key clients, responsible for contract performance, customer satisfaction, and financial outcomes. The role ensures high?quality delivery of planned and reactive works, drives customer retention, identifies new opportunities, and promotes the Ipsum Way and Values. The Contract Manager works closely with Planning, Operations, Projects, Sales, and subcontractors to ensure smooth, efficient service delivery. As a Key Account Contract Manager you will… Act as the primary client contact, ensuring clear communication and consistent service. Own customer satisfaction, monitor CSAT results, and drive improvement actions. Ensure timely renewal of contracts at appropriate pricing and margin. Identify new work opportunities from site visits, maintenance reports, and client budgets. Attend client meetings on performance, scope, issues, and future opportunities. Ensure work is planned, resourced, and delivered efficiently in line with H&S requirements. Coordinate with Planning, Operations, and Projects to schedule works and allocate competent resources. Manage subcontractors and suppliers to ensure they meet Ipsum standards. Review engineering reports, identify remedial actions, and progress follow?on works in line with contractual SLA’s and KPI’s. Manage contract financial performance, including pricing, margins, cost control, and forecasting. Ensure accurate purchase orders, variations, and client approvals are in place. Support invoicing and Applications for Payment, ensuring timely submission and resolution of queries. Report on utilisation, productivity, and root causes of unproductive time. About you… Experience of operating in a Commercial, Multi-Divisional organisation with field based service background and experience (HV industry an advantage) Experience of dealing with major clients and supply chain and management of complex work streams and service management systems Exceptional communication skills with a strong sense of initiative and the ability to build excellent working relationships. A positive and proactive mindset, willing to learn and progress with a warm, professional, and confident manner Remain calm under pressure and can communicate with internal and external parties, taking personal pride in making improvements. A customer focused individual who is a team player. With an ability to identify where their assistance will help colleagues. Highly organised with excellent numeracy skills and be experienced in multitasking and prioritising own workload Good organisational, presentation and punctuality skills CTC Clearance Required Our commitment to Equal Opportunities… We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps… If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info

Contact Centre Customer Support Representative. Global Leading Technology company looking urgently for a Customer Support Representative in their contact centre. You will be at the forefront of the customer experience—providing best-in-class support and ensuring every interaction leaves a lasting

Maintain and develop relationships, provide great Customer Service to increase Customer satisfaction (as measured by the Advantage Group or other surveys) and minimize Customer complaints. Customer Order Management & Logistics Support Specialist is responsible for monitoring sales orders within our

As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Ad

Ensure a consistent and high-quality customer support solution is provided to all customers in line with defined SLA's. Support a wide customer base in both French and English language (largest market is currently France). Customer Support Helpdesk experience.

Customer Support/Contact Centre Agent - Global Tech Company. Customer Support Representative. Experience in a support or customer-facing role is beneficial.

Japanese Customer Service professionals, who are passionate about being part of a successful team. Highly motivated and creative in developing new ideas to engage and support clients.

As a Customer Support Coordinator responsible for our German- and French-speaking market in Switzerland, you will focus on delivering high level support to our worker and client base. Experience in customer service or similar customer-oriented jobs. Trouble shoot and resolve customer issues ensuring

As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Ad

In this role, you will manage customer inquiries, provide effective communication, and ensure customer satisfaction by resolving issues promptly. Candidates should have at least 2 years of experience in customer service with proficiency in German, along with a strong ability to solve complex problem

As a key member of our customer service department, you will play a vital role in providing exceptional support and assistance to our valued customers. Previous experience in a customer support or similar customer-facing role is preferred. We are seeking a skilled and customer-oriented individual to

Acora - IT, Cyber & AI is looking for a Service Desk Analyst in Greater London to provide IT support across various technologies.

Roland Europe Group in central London is seeking a Stock Administrator & Customer Support professional to manage stock accuracy, track deliveries, and support operational tasks. This role offers a competitive benefits package and a supportive work environment that encourages personal development.

Customer Support Assistant work 5 days out of 7, between the hours of 7:30am - 8:30pm. Customer Support Assistant at urbanest. We are looking for a friendly and proactive Customer Support Assistant to be the first point of contact for our residents and guests.

Benefits include mental health support, a Cycle to Work Scheme, and a Workplace Pension. Join Teleperformance SE to contribute to exceptional customer service standards. Teleperformance SE is looking for a Customer Service Representative in East Midlands, UK.

We consist of Service & Contract Management, Customer Billing Support, Order Management, Sales Support and Customer Service & Transformation Specialists. Coordinates Customer onboarding activities, ensuring all systems are updated and correct level of information is shared between Customer Experienc

Ideal candidates will have a 'customer first' mentality and solid experience in IT support. This full-time role involves 1st line support, fault analysis, and IT service delivery. Join a supportive environment focused on employee wellbeing and professional growth.

Experienced in customer service with at least 2 years in a call centre or customer‑facing role. Detail‑oriented problem solver who can investigate complaints and support operational improvements. In‑house mental health support.

Develop and implement a scalable global customer support operating model, including 24/7 support protocols for critical issues. Our client is seeking a strategic and hands‑on Head of Customer Support to architect, build, and scale a world‑class support function. Provide hands‑on leadership, st

You will advise customers, configure the platform, and work collaboratively to analyze needs.

A leading recruitment agency is seeking a Logistics / Customer Advisor in Chelmsford/Wickford. The role requires excellent telephone skills and experience in customer service, particularly in logistics. You will handle customer inquiries, provide ETAs, and work collaboratively with transport planner

This role involves managing day-to-day enquiries, processing orders, and ensuring customer satisfaction. Ideal candidates will have customer service experience, excellent communication skills, and a proactive approach. A leading B2B drinks platform is seeking a Customer Service Assistant to be the f

An established and growing organisation is looking to recruit a Customer Support Administrator to join its busy commercial support function. Previous experience in an administrative, customer support, or data-focused role is advantageous. Customer Support Administrator.

Customer Service Experience – at least 1 year in a customer-facing or support role. Provide exceptional, customer-focused support that ensures every interaction with Reapit is a positive experience. As a Senior Customer Support Associate we expect your success and impact in the early stages of you

Universal Logistics is seeking a Technical Support Specialist in England. This full-time position involves assisting the organization's user community with technical issues, resolving software and hardware incidents, and ensuring high-quality customer service.

Own the VIP customer support stream, ensuring a premium, proactive, and highly personalised experience for high‑value clients. Build strong feedback loops between support, product, and ops to surface customer pain‑points that drive meaningful product improvements. Oversee day‑to‑day support

A recruitment agency is seeking a Customer Support Administrator to provide essential support across customer service, scheduling, logistics, and general administration. Responsibilities include responding to customer inquiries, maintaining records, and coordinating with internal teams.

Sam Media is seeking a part-time customer care agent in the United Kingdom. In this role, you will manage customer inquiries and resolve issues through various communication channels.

A leading online shopping platform provider in Barnsley is seeking a Customer Success Specialist. This role involves handling customer inquiries, resolving issues, and providing information through phone and email. Candidates should have a diploma or bachelor's degree, with at least six months of cu

This role involves data entry, customer service, and supporting customer accounts.

We are building a world‑class Support team – committed to helping customers realize the full potential of Rippling. Responsible for supporting our Rippling customers and resolving issues related to our products. Team members focus on getting our customers back on course when challenges arise and

We’re looking for confident, competent dealers to step into a dynamic Customer & Dealer Support role – where your experience meets leadership on the gaming floor. You’ll be the driving force behind smooth table operations, supporting dealers, engaging customers, and ensuring every game is secu

You will work closely with customers, the senior sales team, and internal departments to support sales activity, manage enquiries, and help identify new opportunities within our existing customer base. This position is ideal for someone who genuinely enjoys talking to people, building relationships,

Prioritise customer satisfaction by actively listening, showing empathy, and aiming for early resolution wherever possible. Log and categorise complaints correctly within internal systems, ensuring all relevant details and supporting evidence are captured from the outset. Apply a customer-first appr

Energised by delivering outstanding customer experience and driven to grow and evolve within the world of customer support. As a Support Senior, you will serve as a subject matter expert in both Zego's products and customer service processes. You’ve worked in a Customer Support or Claims role befo

In this role, you will handle calls and emails, resolve customer queries, and assist customers with our self-service portal. And Yorkshire Housing Limited is seeking a Customer Experience Advisor to provide exceptional service in our contact centre.

A fintech company in England is looking for a Team Lead to shape their customer support for a new SIPP pension product. Ideal candidates should have experience managing customer support in FCA-regulated environments and a strong grasp of compliance obligations.

Diagnose and resolve first‑line support issues within service level agreement, escalating those requiring second/third line support via the defined process and appropriate channel, ensuring full audit of support issues are clearly documented within the service desk tool. Operations is a global tec