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The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Supervisor Plus – Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Support the delivery of pool activities, sessions and guest experiences. Team Leadership • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Support recruitment, onboarding and performance management where required. Health & Safety • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Promote a positive, family-friendly atmosphere. Splash Standards • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly., • Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus – Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Program Delivery • Support the planning and delivery of a varied sports and activities program suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Support recruitment, onboarding, and performance management where required. Guest Experience • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Help create a vibrant and energetic atmosphere during activities and events Health & Safety • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues. Other Areas of Work:- Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency., • Create an environment where team members feel valued for their contributions., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • Able to manage multiple priorities and can adapt quickly to changing requirements. Splash • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment, • Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Role Details: Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency., • Create an environment where team members feel valued for their contributions. Supervisor Plus – Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Support the delivery of pool activities, sessions and guest experiences. Team Leadership • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Support recruitment, onboarding and performance management where required. Health & Safety • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Promote a positive, family-friendly atmosphere. Splash Standards • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly., • Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus – Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Support recruitment, onboarding, and performance management where required. Guest Experience • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Help create a vibrant and energetic atmosphere during activities and events Health & Safety • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • Able to manage multiple priorities and can adapt quickly to changing requirements. Splash • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment, • Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

We are working with a respected multi-disciplinary Design & Build consultancy based in Chichester. They are seeking to appoint a Head of Building Surveying to lead and develop its Building Surveying function. \n \n Working across Commercial, Industrial and specialist Defence sectors, the business delivers integrated design, technical consultancy and project delivery services. \n \n This is a senior leadership r... \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality., • Implement operational and commercial plans provided by the Manager to support venue performance., • Support stock controls, cellar routines, product care and compliance standards., • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance., • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment., • Guest satisfaction/NPS, • Revenue and spend per head, • Labour cost vs budget, • Food safety audit scores, • Speed of service, • Team engagement and retention, • Stock/waste control, • Experience managing or supervising a restaurant or high-volume F&B venue, • Strong team leadership and people management skills, • Experience managing rotas, labour and budgets, • Strong understanding of food safety and compliance, • Excellent guest service skills, • Ability to work in a fast-paced environment, • Strong organisational and communication skills Desirable, • Experience in holiday parks, resorts or high-volume venues, • Personal licence holder, • Food safety qualification (Level 3 or above), • First aid training, • Experience managing multi-outlet operations Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

As the Head of Commercial Finance, you'll oversee the financial planning and analysis that supports key business decisions. This temporary role will involve managing budgets, forecasts and financial strategies to help the organisation thrive. \n Client Details \n A market leading organisation based on the outskirts of Chichester. \n Description \n\n • Manage financial planning and analysis to support commercial objectives.\n, • Oversee budgeting and forecasting processes.\n, • Provide financial insights to guide strategic decision-making.\n, • Analyse financial performance and identify opportunities for improvement.\n, • Collaborate with cross-functional teams to align financial goals with business strategies.\n, • Ensure compliance with financial regulations and reporting standards.\n, • Lead and mentor the finance team to achieve departmental targets.\n, • Present financial findings and recommendations to senior stakeholders.\n\n Profile \n A successful Head of Commercial Finance should have: \n\n • Strong experience in financial planning, analysis and reporting.\n, • Proven ability to manage budgets and forecasts effectively.\n, • Excellent analytical and problem-solving skills.\n, • Confidence in presenting financial data to senior stakeholders.\n, • Knowledge of financial regulations and compliance requirements.\n, • Experience in team leadership and mentoring.\n, • Previous experience in the retail industry is advantageous.\n\n Job Offer \n A hybrid temporary role.

Job Description \n We are currently looking for an experienced Head of Sales to join and lead our Chichester office. \n From the moment you start your career with us as a Head of Sales, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things. \n What are we looking for: \n\n • Hamptons Managers lead our branch teams to go further and do more to move people in all the ways that make finding a new home exciting, easy and seamless for our customers.\n, • With a passion for people management and coaching, our managers get the best from individuals and create teams of trusted advisors for our customers.\n, • They naturally inspire those around them and lead by example to embody our brand values.\n, • With drive, energy and strong commercial awareness our managers grow market share, set and maintain exceptional standards and analyse new opportunities with excitement.\n\n What do we offer in return? \n\n • We pride ourselves on offering in-house training and coaching programmes that will set you apart, allow you to flourish and continue to grow your career at Hamptons. To bring this to life, you will see that our leadership team have all grown through Hamptons and been promoted from within.\n, • We offer an exceptional, uncapped commission and bonus schemes, a company car or allowance and even celebratory trips away for our top performers.\n\n In the 150 years since we first opened our doors for business as Estate Agents, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people. \n If you would like to join our family and help us shape the future of Hamptons please apply or for further information reach out to \n EA08315

Michael Page is seeking a Head of Commercial Finance for a hybrid temporary assignment near Chichester. The role focuses on financial planning, budgeting, forecasting, and strategic financial leadership to enable key business decisions. You will oversee FP&A functions, provide actionable insights to stakeholders, and drive financial performance improvements across cross-functional teams, while ensuring regulatory compliance and strong reporting standards. #J-18808-Ljbffr

Enjoy a career without limits, earning up to 75% of your billing. We are seeking legal professionals that are keen to work on a consultancy, fee sharing basis. Taylor Rose is a top 60 law firm with offices nationwide. We are offering you a unique opportunity to take back control of your life and earnings. Choose to work from home, one of our offices or both! We are looking for individuals and groups of Solicitors, FCILEx or Licensed Conveyancers who have expertise in residential or commercial property in the private and/or public sectors with 3 years PQE + to join our consultancy Why choose us? • Earn up to 75% of what you bill; your split will not drop below 70%., • Referral of larger and established clients, • Immediate access to our accreditations and lender panels, • Choose your own clients, fees, hours and volume of work., • Work from home, 100 days access to hot-desking facilities., • PII cover up to £20 million., • Access to nationwide offices and meeting rooms., • Free calls through our app., • Fully optimised CMS and electronic systems., • Access to business development., • Dedicated liaison team., • Technical head for ops, legal support and training. And much more. So, if you want a career without limits and freedom, then we may be your next move. To find out more, contact us now to chat confidentially with one of our advisors. PS If you have less than 3 years experience you may be able to join us as a fee earning consultant, contact us for more details.

£80,000 - £90,000 + Car Allowance + 24 Days Holiday An established and ambitious business operating within the retail sector is seeking an experienced Interim Head of Sales to take ownership of its commercial function during a pivotal period of growth and transformation. West Sussex 12 Month FTC - Maternity Cover September 2026 - September 2027 This is more than a leadership role. It's an opportunity to shape commercial direction, inspire a high-performing sales team, and make an immediate impact across both existing customer relationships and new business acquisition. We're looking for someone who thrives in fast-paced environments, can quickly establish credibility, and is equally comfortable developing strategy as they are rolling up their sleeves to win business. The role offers flexibility, with a blend of client visits, office-based collaboration and the option to work from home one or two days per week. As Interim Head of Sales, you'll lead the sales function with full responsibility for commercial performance, driving revenue growth across existing accounts while building a strong pipeline of new opportunities. Reporting directly to the Managing Director, you'll play a key role within the Leadership Team, influencing business strategy and working closely with Operations, Marketing and Supply Chain to deliver ambitious commercial objectives. You'll also lead and develop a team of four direct reports, empowering them to achieve their potential while building a high-performance culture focused on collaboration, accountability and results. Retail experience is essential. Whether you've worked within a retailer or have successfully sold products or services into the retail sector, you'll understand the commercial realities, buying cycles and expectations of retail customers and be confident engaging with senior stakeholders. Existing relationships and an established network within the retail sector would be highly advantageous and will enable you to make an immediate impact. • Taking ownership of the existing sales strategy, refining and delivering it to achieve ambitious commercial objectives, • Driving growth across an established client portfolio through relationship development, retention and strategic account expansion, • Leading new business acquisition, building a robust sales pipeline and converting opportunities into long-term partnerships, • Developing and strengthening relationships with key retail customers and identifying opportunities to expand the business through your existing network, • Representing the business in high-level pitches, negotiations and commercial discussions, • Leading, coaching and developing a team of four direct reports, creating a culture of accountability, performance and continuous improvement, • Delivering accurate forecasting, pipeline reporting and commercial insight to the Managing Director and Leadership Team, • Working collaboratively across the business to ensure customer promises align with operational delivery, • Maintaining a visible presence with clients and within the office, building strong internal and external relationships while benefiting from flexible hybrid working You’ll be an accomplished sales leader who has operated at Head of Sales level, ideally within an interim or transformation environment. You’re commercially astute, highly credible with senior decision-makers and have a proven ability to deliver results through both strategic leadership and hands-on execution. You’ll bring: • Significant experience leading high-performing sales teams, • Previous experience managing and developing senior-level direct reports, • A proven track record of growing existing accounts while securing new business, • Essential retail sector experience, either working within retail or selling into retail organisations, • An established network of contacts within the retail sector and the ability to leverage existing relationships to generate commercial opportunities, • Strong commercial acumen with expertise in forecasting, pipeline management and sales performance, • Experience contributing at Executive or Leadership Team level, • Excellent communication, coaching and stakeholder management skills, • Experience within logistics, fulfilment, supply chain or wider B2B services would be advantageous but is not essential This is an outstanding opportunity to join a well-established business at a pivotal stage of its journey, where your expertise will directly influence commercial success and future growth. You’ll report directly to the Managing Director, lead an experienced team, and enjoy genuine autonomy to shape the commercial direction of the business. Alongside a competitive salary of £80,000 - £90,000, the package includes a car allowance, 24 days' holiday, and flexible hybrid working with a mix of office presence, client visits and the opportunity to work from home sometimes. If you’re a commercially driven sales leader with strong retail expertise, an established industry network and a passion for making an immediate impact, we’d love to hear from you. #J-18808-Ljbffr

Michael Page Finance is seeking a Head of Commercial Finance for a hybrid temporary assignment near Chichester. You will oversee FP&A, budgets, forecasts and strategic financial planning to support commercial decision‑making. You'll lead a finance team, provide insights to senior stakeholders, ensure regulatory compliance and collaborate with cross‑functional teams to align financial goals with business strategy. #J-18808-Ljbffr

Lead. Influence. Deliver Growth. An established and ambitious business operating within the retail sector is seeking an experienced Interim Head of Sales to take ownership of its commercial function during a pivotal period of growth and transformation. This is more than a leadership role. It's an opportunity to shape commercial direction, inspire a high-performing sales team, and make an immediate impact across both existing customer relationships and new business acquisition. We're looking for someone who thrives in fast-paced environments, can quickly establish credibility, and is equally comfortable developing strategy as they are rolling up their sleeves to win business. The role offers flexibility, with a blend of client visits, office-based collaboration and the option to work from home one or two days per week. As Interim Head of Sales, you'll lead the sales function with full responsibility for commercial performance, driving revenue growth across existing accounts while building a strong pipeline of new opportunities. Reporting directly to the Managing Director, you'll play a key role within the Leadership Team, influencing business strategy and working closely with Operations, Marketing and Supply Chain to deliver ambitious commercial objectives. You'll also lead and develop a team of four direct reports, empowering them to achieve their potential while building a high-performance culture focused on collaboration, accountability and results. Retail experience is essential. Whether you've worked within a retailer or have successfully sold products or services into the retail sector, you'll understand the commercial realities, buying cycles and expectations of retail customers and be confident engaging with senior stakeholders. Existing relationships and an established network within the retail sector would be highly advantageous and will enable you to make an immediate impact. • Taking ownership of the existing sales strategy, refining and delivering it to achieve ambitious commercial objectives., • Driving growth across an established client portfolio through relationship development, retention and strategic account expansion., • Leading new business acquisition, building a robust sales pipeline and converting opportunities into long-term partnerships., • Developing and strengthening relationships with key retail customers and identifying opportunities to expand the business through your existing network., • Representing the business in high-level pitches, negotiations and commercial discussions., • Leading, coaching and developing a team of four direct reports, creating a culture of accountability, performance and continuous improvement., • Delivering accurate forecasting, pipeline reporting and commercial insight to the Managing Director and Leadership Team., • Working collaboratively across the business to ensure customer promises align with operational delivery., • Maintaining a visible presence with clients and within the office, building strong internal and external relationships while benefiting from flexible hybrid working. You'll be an accomplished sales leader who has operated at Head of Sales level, ideally within an interim or transformation environment. You're commercially astute, highly credible with senior decision-makers and have a proven ability to deliver results through both strategic leadership and hands-on execution. • Significant experience leading high-performing sales teams., • Previous experience managing and developing senior-level direct reports., • A proven track record of growing existing accounts while securing new business., • Essential retail sector experience, either working within retail or selling into retail organisations., • An established network of contacts within the retail sector and the ability to leverage existing relationships to generate commercial opportunities., • Strong commercial acumen with expertise in forecasting, pipeline management and sales performance., • Experience contributing at Executive or Leadership Team level., • Excellent communication, coaching and stakeholder management skills., • Experience within logistics, fulfilment, supply chain or wider B2B services would be advantageous but is not essential. This is an outstanding opportunity to join a well-established business at a pivotal stage of its journey, where your expertise will directly influence commercial success and future growth. You'll report directly to the Managing Director, lead an experienced team, and enjoy genuine autonomy to shape the commercial direction of the business. Alongside a competitive salary of £80,000 - £90,000, the package includes a car allowance, 24 days' holiday, and flexible hybrid working with a mix of office presence, client visits and the opportunity to work from home sometimes. If you're a commercially driven sales leader with strong retail expertise, an established industry network and a passion for making an immediate impact, we'd love to hear from you. #J-18808-Ljbffr

Description The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards. You will: Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. Implement operational and commercial plans provided by the Manager to support venue performance. Support stock controls, cellar routines, product care and compliance standards. Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. Key Responsibilities Guest satisfaction/NPS Revenue and spend per head Labour cost vs budget Food safety audit scores Speed of service Team engagement and retention Stock/waste control Skills, Knowledge & Expertise Experience managing or supervising a restaurant or high-volume F&B venue Strong team leadership and people management skills Experience managing rotas, labour and budgets Strong understanding of food safety and compliance Excellent guest service skills Ability to work in a fast-paced environment Strong organisational and communication skills Desirable Experience in holiday parks, resorts or high-volume venues Personal licence holder Food safety qualification (Level 3 or above) First aid training Experience managing multi-outlet operations About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in! TPBN1_UKTJ

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success.Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlins Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person turning audits and observations into action. Supervisor Plus Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Support the delivery of pool activities, sessions and guest experiences. Team Leadership • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Support recruitment, onboarding and performance management where required. Health & Safety • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Promote a positive, family-friendly atmosphere. Splash Standards • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly., • Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Program Delivery • Support the planning and delivery of a varied sports and activities program suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Support recruitment, onboarding, and performance management where required. Guest Experience • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Help create a vibrant and energetic atmosphere during activities and events Health & Safety • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues. Other Areas of Work:- Supervisor Plus Buffets Key Focus Areas Outside of AccommodationAs part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyones responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of AccommodationIn addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest-led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of AccommodationIn addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family-friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on-shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what great looks like and encourage consistency., • Create an environment where team members feel valued for their contributions. Key Responsibilities • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas About You • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • Able to manage multiple priorities and can adapt quickly to changing requirements. Splash • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment, • Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. About Butlin'sDid you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in! JBRP1_UKTJ

Enjoy a career without limits, earning up to 75% of your billing. We are seeking legal professionals that are keen to work on a consultancy, fee sharing basis. Taylor Rose is a top 60 law firm with offices nationwide. We are offering you a unique opportunity to take back control of your life and earnings. Choose to work from home, one of our offices or both! We are looking for individuals and groups of Solicitors, FCILEx or Licensed Conveyancers who have expertise in residential or commercial property in the private and/or public sectors with 3 years PQE + to join our consultancy Why choose us? Earn up to 75% of what you bill; your split will not drop below 70%.Referral of larger and established clientsImmediate access to our accreditations and lender panelsChoose your own clients, fees, hours and volume of work.Work from home, 100 days access to hot-desking facilities.PII cover up to £20 million.Access to nationwide offices and meeting rooms.Free calls through our app.Fully optimised CMS and electronic systems.Access to business development.Dedicated liaison team.Technical head for ops, legal support and training. And much more. So, if you want a career without limits and freedom, then we may be your next move. To find out more, contact us now to chat confidentially with one of our advisors. PS If you have less than 3 years experience you may be able to join us as a fee earning consultant, contact us for more details.

As the Head of Commercial Finance, you'll oversee the financial planning and analysis that supports key business decisions. Profile A successful Head of Commercial Finance should have: Strong experience in financial planning, analysis and reporting. Description Manage financial planning and a

A successful Head of Commercial Finance should have:. As the Head of Commercial Finance, you'll oversee the financial planning and analysis that supports key business decisions. Manage financial planning and analysis to support commercial objectives.

Head of Special Projects • £65,000 – £85,000 + Bonus, • Hybrid – Tangmere, West Sussex Are you the person people turn to when something difficult simply needs sorting? We are looking for an exceptional Head of Special Projects to work closely with our Directors, taking ownership of complex projects, business challenges and new initiatives across our rapidly growing UK and US operations. This is not a conventional project management role. We aren't looking for someone whose strength is simply managing timelines, producing project plans and coordinating meetings. We want a commercially astute, highly capable problem-solver who can be given an objective or unfamiliar problem, work out what needs to happen and drive it through to completion. One project might involve researching a legal or regulatory issue. Another could involve negotiating a commercial agreement, finding a new supplier, implementing a system, resolving an insurance issue, improving a customer process or supporting our US expansion. You won't always be given the answer – and sometimes you won't even be given a particularly detailed brief. Your job will be to work it out and make it happen. About Us We are the clear market leader in our sector and one of the fastest-growing car buying companies in the world. In the UK, we generate around 150,000 customer enquiries each month and book around 14,000 vehicles through our high-traffic websites and nationwide operations. We have also launched across the United States, with multiple states already live and ambitious plans for nationwide expansion. We have been established for over 15 years, are highly profitable and have achieved our scale without external funding. We combine the security of an established, successful business with the pace, energy and ambition of an entrepreneurial company. Our aim is bold: to build a billion-dollar valuation within the next five years. We also want our growth to make a positive difference and have already donated over £1 million to various charities. The Role Reporting directly to the Directors, you'll take ownership of important projects and problems that require dedicated attention and don't necessarily sit neatly within an existing department. Alongside special projects, you will have ongoing responsibility for improving procurement and supplier value across the business. You'll be expected to understand the objective, establish the facts, identify the commercial, operational or legal considerations, find the right solution and take responsibility for delivering it. Your projects could include: ● Leading complex or business-critical projects from initial idea or problem through to implementation. ● Investigating commercial or operational problems and identifying practical solutions. ● Researching unfamiliar areas and quickly developing enough knowledge to make informed recommendations. ● Reviewing commercial arrangements, contracts and agreements and identifying potential risks or issues. ● Managing relationships with external risk, legal, compliance and other professional advisers, ensuring their advice is proportionate, practical and implemented effectively. ● Recognising material commercial, regulatory, insurance and operational risks, obtaining specialist external advice where required and taking ownership of the resulting actions. ● Reviewing significant expenditure and supplier arrangements to identify savings, improve commercial terms and ensure the business is receiving appropriate value. ● Leading significant supplier selections, tenders, negotiations and contract renewals, and improving how supplier performance is measured and managed. ● Supporting projects connected with our continued US expansion. ● Resolving unusual or sensitive issues requiring discretion, persistence and sound judgement. ● Working across departments to remove obstacles and ensure projects keep moving. ● Supporting the Directors with selected projects relating to their wider business and property interests. The scope is intentionally broad. You could find yourself working across commercial, legal, technology, property, insurance, procurement, risk, customer experience, suppliers, new markets or entirely new business initiatives. You won't be expected to personally be the expert in everything. You will be expected to know how to find the answer, identify the right expertise when required, make a sound recommendation and turn it into action. What We're Looking For We're open-minded about your professional background. You may currently work in special projects, commercial management, business transformation, consulting, project leadership or another role where you've developed a reputation for solving difficult problems and getting things done. We're much more interested in how you think and what you can deliver than whether you've followed a conventional career path. You'll need: ● A strong track record of taking ownership and delivering complex projects or solutions. ● Exceptional problem-solving ability and commercial judgement. ● The ability to take an ambiguous problem and bring structure and clarity to it. ● Strong commercial and financial awareness. ● A good practical understanding of contracts, legal considerations and business risk. ● The judgement to recognise material business risks, know when specialist external advice is required and ensure that advice is translated into action. ● The ability to balance appropriate governance and risk management with commercial reality and pace. ● Excellent research skills and the ability to get up to speed quickly in unfamiliar areas. ● Strong negotiation skills, supported by evidence of improving supplier terms, reducing costs or delivering better commercial outcomes. ● Confidence dealing with senior stakeholders, professional advisers, suppliers and external organisations. ● Excellent organisation and the ability to manage several very different priorities simultaneously. ● Persistence, discretion and sound judgement. ● The confidence to challenge existing thinking and recommend a better approach. ● A genuinely hands-on approach. Above all, we want someone whose natural response to a new challenge is: “Leave it with me. I'll work it out.” What This Role Isn't This isn't a traditional compliance or risk role. Specialist support will be provided by external advisers where required, but you will be responsible for identifying issues, coordinating that advice and ensuring appropriate actions are implemented. Procurement and supplier improvement will form a meaningful and ongoing part of the role alongside wider special projects. It also isn't a conventional project management position where your responsibility ends with coordinating other people's actions and reporting on progress. We want someone who takes personal ownership of the outcome. You'll need to be comfortable operating in an entrepreneurial environment where decisions are made quickly and where good commercial judgement is just as important as process. We believe in appropriate governance and doing things properly, but we don't believe in unnecessary bureaucracy. You'll need the judgement to recognise genuine legal or commercial risks, use external expertise appropriately and distinguish these from issues that can be sensibly and proportionately managed. Why Join Us? Few senior roles offer this degree of variety. You'll work directly with our Directors and have exposure to projects across virtually every part of the organisation, as well as our rapidly expanding US business. You'll be given significant autonomy and the opportunity to make a visible impact on how problems are solved and new initiatives are delivered. For someone who enjoys responsibility, variety and the satisfaction of getting difficult things done, this is an opportunity to become a highly trusted and influential person within our business. Benefits & Perks ● Competitive salary of £65,000 – £85,000 + performance related annual bonus ● Company pension package ● Comprehensive wellbeing and employee support programme ● Access to discounted gym memberships and an on-demand GP service ● Retail and leisure discounts across leading brands ● Opportunities for professional development and funded training ● Regular team meet-ups and company events ● Annual summer and Christmas celebrations ● Free Food Fridays and fresh fruit for staff working on site ● Free on-site parking ● Discounted garage services for vehicle owners ● Counselling and financial assistance helplines Monday to Friday, 8.00am – 5.00pm

Analyse profitability, performance trends and key commercial drivers. Partner with commercial and operational teams to improve business performance. We're keen to speak with commercially minded finance professionals who enjoy influencing decisions and working closely with senior stakeholders.

As the Head of Commercial Finance, you'll oversee the financial planning and analysis that supports key business decisions. A successful Head of Commercial Finance should have:. Manage financial planning and analysis to support commercial objectives.

Head Of Commercial - Warrington. Our client, an established and rapidly growing contractor who operate nationally, are looking for an experienced Head Of Commercial to join their property services division. This role is to join the commercial department for the property services division.

Head of Commercial Finance / Senior Finance Business Partner. Provide commercial support around pricing, tenders, contracts, investments, acquisitions, and growth opportunities. Lead and develop a high-performing Commercial Finance team.

Head of Commercial Location: East Sussex Rate: £(Apply online only)/day Outside IR35 (DOE) We are working with a leading infrastructure services organisation to appoint an experienced Head of Commercial to support the delivery of major National Highways contracts across the UK. This is a se

Keeler Recruitment is proud to be partnering with a successful and expanding FMCG business to appoint a commercially driven finance leader into a key succession role. You'll translate financial data into meaningful commercial insight, helping the leadership team understand what is driving performanc

Head of Commercial & EstimatingLocation: Rainham (Hybrid)Permanent, Full Time This is an exciting opportunity to take ownership of an esta

Macdonald & Company are proud to be partnering with Wykeland to find a Head of Commercial Development / Development Manager to join the team. The post would suit an MRICS qualified professional, with relevant commercial property experience, obtained within the wider Commercial Property Developme

The Role The Head of Commercial Operations will lead the commercial strategy for the retail business, driving sales, margin and profitable growth through a strong customer proposition, effective trading activity and strategic supplier par

Head of Legal – Technology & New Services. Partnering closely with commercial, product, technology and legal stakeholders internationally.

Head of Commercial & Estimating. Working across sectors such as social housing, healthcare, education and commercial fit out, you will bring consistency, insight and innovation to the estimating approach. Strong commercial awareness and attention to detail.

Macdonald & Company are proud to be partnering with Wykeland to find a Head of Commercial Development / Development Manager to join the team. The post would suit an MRICS qualified professional, with relevant commercial property experience, obtained within the wider Commercial Property Development f

Partner with Finance to improve gross margin forecasting, project cash visibility, and early-warning reporting Create commercial interventions that directly improve EBIT contribution and business resilience Strategic Project Winning Work closely with the CEO, Design Director, Head of Design and Gene

The Roads & Highways Recruitment Specialists in North London / Hertfordshire is seeking an Experienced Pre-Contract or Commercial Manager to head up the pre-contract commercial teams within a civil engineering and highway infrastructure services business. You will manage the commercial and estimatin

Harte Recruitment partners with a Yorkshire law firm to appoint an experienced Senior Commercial Property Solicitor – Head of Department. You will lead the division while continuing to advise on complex commercial property matters and manage your own high-quality caseload.

TSO is an Association Management Company (AMC) seeking a Marketing Activation Lead to drive hands on marketing execution for TSO and our association clients.This role activates content, campaigns, and value propositions across web, email, and social, using data and audience insight to keep messaging

Venn Group is seeking an Interim Assistant Head of Law (Non-Contentious) in the Midlands. The role leads the Commercial Team with a focus on strategic leadership, high‑level legal advice and governance.

Higher Capital Executive is seeking a Commercial Director to drive sales and commercial performance for a new PBSA portfolio. The role requires owning the commercial strategy, accelerating occupancy, setting pricing, and building relationships with operators and international agents as the portfolio

As Senior Commercial Property Solicitor or Head of Department, you'll lead the division while continuing to advise on complex commercial property matters. Harte Recruitment is partnering with a successful Yorkshire law firm to appoint an experienced Senior Commercial Property Solicitor (Head of Depa

Hobbs London, part of the TFG London family, is seeking a Head of Design to steer the creative and seasonal direction of our Hobbs brand. You will lead the design team, shaping collections in collaboration with the buying and merchandising teams to balance creativity with commercial performance.

Up Front Recruitment is partnering with an established civil engineering and infrastructure contractor to appoint a Head of Commercial for the civils arm. You will lead commercial strategy and report to MD/FD.

An excellent opportunity has arisen for an ambitious and commercially minded Head of Commercial Building Surveying to join a highly regarded consultancy at a pivotal stage of its growth. You will lead the Commercial Building Surveying function, working across a diverse client base and asset types in

Head of Commercial, Pricing & Proposition. This role is at the core of our expansion, shaping market positioning, maximizing profitability, and ensuring our go-to-market strategies deliver strong commercial outcomes. Commercial Strategy & Revenue Growth.

Combining advanced analytics, technology, and commercial innovation, they have built a strong customer base and ambitious growth plans. Lead pricing strategy, commercial analytics, and unit economics. Partner with Product, Finance, Risk, and Commercial teams on strategic initiatives.

The Head of Commercial Operations will lead the commercial strategy for the retail business, driving sales, margin and profitable growth through a strong customer proposition, effective trading activity and strategic supplier partnerships. Develop and deliver the overall commercial strategy across t

Head of Commercial & Estimating. Working across sectors such as social housing, healthcare, education and commercial fit out, you will bring consistency, insight and innovation to the estimating approach. Strong commercial awareness and attention to detail.