Head of customer experience jobs in Middleton - Page 2Create job alerts

Head of Licensing & Branded Buying | Large UK Retailer \n\n£85,000 - £110,000 + Car Allowance, Bonus, Pension & Private Healthcare\n\nThis is a high-impact, revenue-owning leadership role, not a traditional buying position.\n\nYou'll take ownership of a major commercial pillar of the business, responsible for partnership and licensed collections delivering close to 50% of total revenue. This is about driving growth, building strategic partnerships, and owning the end-to-end commercial outcome.\n\nWe're looking for a commercially driven leader with proven experience across licensing, royalties, and wholesale. You know how to structure and negotiate deals that deliver, whilst protecting margin, driving uplifts, and building long-term, scalable partnerships.\n\nYou'll likely come from a buying background, with a sharp eye for trend and a track record of building tight, balanced, high-performing ranges. Just as importantly, you can flex between product, partner, and brand, aligning commercial opportunity with the vision of licensors, brands, and talent.\n\nThis role sits at the centre of everything:\n\nDefining and delivering partnership collections\nLeading commercial negotiations across licensing and wholesale\nTranslating trend into cohesive, customer-relevant product\nWorking collectively with buying, design, suppliers, wholesalers and marketing\nShaping brand positioning, launches, and go-to-market messaging\nInfluencing cross-functional teams across product, marketing, and external partnersYou'll need to be credible, fast-moving, and commercially sharp. Comfortable operating at pace, making decisions, and owning outcomes.\n\nIn return, you get genuine ownership, high visibility, and the opportunity to shape a significant revenue stream within a brand that has real legacy, strong values, and exceptional retention.\n\nThis is a role for someone who wants to build, scale, and leave a mark.\n\nBH35955

Area Manager | Fashion | £55,000-£60,000 | Mileage + Benefits\n\nThis is a fantastic opportunity to join a growing high street fashion and lifestyle retailer as an Area Manager. Covering a portfolio of stores across a specified region, this role is ideal for a driven and commercially focused leader with a passion for people, product, and performance.\nThe business has ambitious growth plans and is seeking an experienced Area Manager who can inspire teams, drive sales, and deliver operational excellence across multiple locations.\n\nAs an Area Manager you will be responsible for:\n\nLeading, coaching and developing Store Managers to deliver exceptional results across your region.\nOpening new stores and relocating existing stores \nDriving sales performance and ensuring all stores achieve and exceed budget targets.\nMonitoring KPIs, analysing performance data, and implementing action plans to maximise profitability.\nEnsuring brand standards are consistently delivered across all stores, including visual merchandising and customer experience.\nSupporting recruitment, training, and succession planning to build high-performing teams.\nMaintaining strong communication with Head Office and key stakeholders.\nTaking a hands-on approach to problem-solving and supporting stores with day-to-day challenges.The ideal candidate will have:\n\nProven experience at multi-site level within a fashion or lifestyle retail environment.\nManaged a minimum of 5 stores \nAble to operate effectively at pace\nNew store opening experience \nA strong commercial mindset with the ability to drive sales and performance.\nExcellent leadership and people development skills.\nA passion for retail, product, and delivering outstanding customer experience.\nStrong organisational and communication skills.\nA proactive, hands-on approach with the ability to influence and inspire.\nA full UK driving licence - driving is essential for this role.\nA solid background within the fashion sector is required.Package for our new Area Manager:\n\nThe salary is up to £60,000 (depending on experience) plus a competitive benefits package. Mileage is provided for business travel. \nThis is a great opportunity for an ambitious retail leader looking to take the next step in their career within a dynamic and expanding business.BH36006

Field Representative\nManchester\nSalary £30,500 +commission and company vehicle\nA leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector.\nKey Responsibilities\n * Conduct pre-disconnection visits and meter inspections.\n * Perform customer vulnerability assessments and safety checks.\n * Negotiate and facilitate payment solutions.\n * Attend Magistrates Court to obtain and execute Rights of Entry Warrants.\n * Oversee utility isolations and liaise with engineers and locksmiths.\n * Ensure compliance with regulatory and industry standards.\n * Maintain accurate and up-to-date records of all site visits.\n * Provide high-quality service and effective conflict resolution.\nRequirements\n * Strong interpersonal and communication skills.\n * Experience in debt negotiation, collections, or customer service (desirable but not essential).\n * Self-motivated, proactive, and capable of working independently.\n * Ability to work in a fast-paced environment with deadlines and targets.\n * Basic IT proficiency and report-writing skills.\n * Flexibility with working hours.\nWhats on Offer\n * Competitive salary plus performance-based incentives.\n * Company vehicle provided (including private use).\n * Comprehensive training at the head office.\n * The chance to work remotely with allocated territory-based visits.\nThis full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit.\nApply today to become part of a dynamic and respected field service team

Head of Menswear | Product Development & Design | Exclusive, Premium \n\n£60,000 - £80,000 | Hybrid | Greater Manchester \n\nAbout You\n\nCurrently operating at Product Development Manager, Buying Manager, Design Manager or Head of level \nMenswear specialist - this is a non-negotiable\nStrong understanding of brand building through product\nYou know how to create collections that feel premium, cohesive, and considered\nDeep appreciation for design-led businesses, with the ability to support and elevate creative vision\nProven experience across product development, sourcing, production, and costing\nCommercially astute, with the ability to balance creativity and performance\nExperienced in team leadership, with a focus on development, delegation, and progression\nConfident working cross-functionally and influencing at senior level\nHighly organised, hands-on, and comfortable operating in a fast-paced environment\nWe're partnering with a growing, design-led brand to appoint a Head of to lead their menswear function. This is not a traditional retail product role, this is a brand-first environment where product, design vision, and storytelling all sit at the core of everything.\n\nWe're looking for someone who truly understands how to build product that feels elevated, cohesive, and exclusive. Someone who respects that design leads the vision and knows how to translate that vision into commercially successful, well-executed collections.\n\nThe Role\n\nThis is a leadership position sitting at the intersection of design, product development, and commercial delivery. You will be responsible for shaping and executing the menswear product strategy, ensuring collections are not only creatively strong but also deliver against margin, sourcing, and trading objectives.\n\nYou'll act as the bridge between Design, Merchandising, and Production-bringing structure, pace, and commercial clarity, while protecting the integrity of the brand vision..\n\nKey Responsibilities:\n\nLead the end-to-end menswear product function, from concept through to launch and in-season trade\nTranslate design direction into cohesive, commercially viable collections\nPartner closely with Design, Tech and Merch to ensure product vision is executed with integrity and consistency\nOwn range architecture, ensuring collections feel elevated, balanced, and on-brand\nCollaborate with Merchandising to plan, trade, and optimise performance\nOversee sourcing, production, and costing to ensure margin and quality targets are met\nBuild and maintain strong supplier relationships across global markets\nStay close to market trends, competitor landscape, and customer insight\nLead, mentor, and develop a high-performing product team\nDrive clear processes, accountability, and cross-functional alignment\n\nWhat Sets This Role Apart:\n\nA genuinely design-first brand where product and creativity lead decision-making\nOpportunity to shape and evolve a menswear category with real autonomy\nA role that blends creative instinct with commercial execution\nStrong visibility and influence across the wider businessBH36078

Michael Page is delighted to be partnering with a fast-evolving UK-based group operating across multiple industries to appoint a Head of HR Operations. This is a pivotal leadership role within the People function, responsible for shaping and delivering a modern, efficient and high-performing HR Operations model across a complex, multi-site organisation of approximately 1,000 employees.\n\nClient Details\n\nOur customer is a fast-evolving UK-based group operating across multiple industries, who employs approx. 1,000 people across a multi-site remit.\n\nThis business defines itself as having a culture built on innovation, customer-centricity, high performance, and collaboration.\n\nDescription\n\nReporting into the senior People leadership team, the Head of HR Operations will lead a sizeable HR Operations, and HR Partnering structure, ensuring the delivery of a consistent, high-quality and commercially effective people service across the group.\n\nThe business is undergoing significant transformation, including:\n\nImplementation of a new HRIS platform\nOngoing M&A activity and portfolio change (including divestments)\nRedesign of the People Target Operating Model\nDevelopment of new career architecture and progression pathways\nEvolution of reward frameworks and job architecture\nInvestment in leadership capability and management development\nA strong focus on operational efficiency and service excellence\nA desire to drive stringer connection to the business change environment through employee engagement strategies \n\nThis is a role where HR Operations is not just transactional - it is central to enabling business performance and change.\n\nKey Responsibilities:\n\nLead and develop a multi-disciplinary HR Operations function, including HR Shared Services and HR Business Partnering\nEnsure the effective delivery of end-to-end HR services across the employee lifecycle for c.1,000 employees\nDrive continuous improvement across HR processes, systems and service delivery models\nPlay a key role in the implementation and optimisation of a new HRIS system\nSupport the design and embedding of a modern HR Operating Model\nLead on workforce data, reporting and insights to support commercial decision-making\nPartner with senior stakeholders across a diverse UK group to deliver people priorities\nDrive consistency, compliance and efficiency across multiple business units and industries\nContribute to broader transformation programmes including M&A integration and divestment activity\nBuild and lead a high-performing, inclusive and customer-focused HR Operations team Profile\n\nThis role requires an experienced and hands-on HR Operations leader who is equally comfortable operating strategically and ensuring strong operational delivery.\n\nYou will bring:\n\nProven experience leading HR Operations, Shared Services and HR Partnering teams\nExperience supporting an organisation of approximately 1,000 employees or more\nA strong track record in HR transformation, service redesign and operating model change\nExperience working within multi-site and / or multi-industry environments\nDemonstrated involvement in HRIS implementation or optimisation projects\nExperience supporting or delivering M&A, divestment or complex organisational change\nStrong understanding of HR processes, governance and continuous improvement methodologies\nA collaborative leadership style with the ability to influence across multiple stakeholders\nA passion for building efficient, people-focused and scalable HR services \n\nThis is an opportunity to join a group in motion - modernising its people function and investing heavily in the infrastructure, systems and capability needed to support future growth.\n\nYou will have the chance to:\n\nShape and elevate a modern HR Operations function\nLead meaningful transformation across systems, structure and service delivery\nWork across a diverse portfolio of businesses and industries\nBe a key driver of efficiency, employee experience and operational excellence\nDevelop a high-performing team in a genuinely evolving environment \n\nThis role offers the platform to make a visible and lasting impact in a business that is actively investing in its future.\n\nJob Offer\n\nThis role pays up to £70,000 to £85,000 per annum (possibly more dependant on experience), inclusive of a performance related bonus and a suite of benefits

MU Sales & Tendering Engineer\n\nAs a Sales & Tendering Engineer, you will support customer enquiries and orders, playing a key role in the preparation and delivery of multi-utility tenders. You will be responsible for producing accurate, commercially sound, and competitive tender submissions within your remit.\n\nBuilding and maintaining strong client relationships is essential, alongside applying your technical knowledge, training, and experience to deliver high-quality, robust proposals. You will be confident in providing technical advice and engaging with clients both remotely and face-to-face, ensuring all submissions are clear, accurate, and error-free.\n\nReporting to the Tendering Manager or Head of tendering, you will be responsible for producing tender documentation, cost estimates, and technical design inputs for LV and HV electrical network connections, typically up to 11kV. You will support the development of robust engineering solutions that comply with DNO/IDNO requirements, statutory regulations, G81 standards, ENA guidelines, and CDM obligations. Working closely with internal engineering, civils, and delivery teams, as well as external stakeholders such as DNOs, IDNOs, suppliers, and subcontractors, you will help produce comprehensive tender submissions. These submissions must be technically sound, commercially viable, and aligned with client requirements.\n\nYou will implement AIS practices and processes to ensure customer satisfaction, delivering tenders on time and in line with both adoptable standards and client expectations, while supporting overall project objectives.\n\nKey Responsibilities\n\n· Prepare tender designs, proposals, and cost estimates for multi-utility projects in line with project requirements\n\n· Support the Regional Sales & Tendering Manager and Senior Sales & Tendering Engineer as required\n\n· Represent the company professionally and effectively when engaging with clients and stakeholders\n\n· Manage and prioritise assigned tender projects to ensure timely, compliant, and accurate submissions\n\n· Lead the development and technical review of tender submissions across electricity, gas, and water utility disciplines, ensuring full compliance with statutory requirements, industry standards, and client specifications\n\n· Provide specialist input into gas and water network design, reinforcement, diversion, and connection solutions, ensuring constructability, efficiency, and regulatory compliance\n\n· Apply in-depth understanding of gas distribution networks, water infrastructure systems, connection processes, adoptable standards, and utility asset requirements to develop robust and commercially viable tender solutions\n\n· Undertake technical and commercial risk assessment across multi-utility scopes, particularly focusing on gas and water interface risks, permitting constraints, and constructability challenges\n\n· Liaise with design, operational, and regulatory stakeholders to ensure gas and water elements of tenders are fully coordinated and buildable\n\n· Contribute to value engineering opportunities within gas and water scopes to improve competitiveness and delivery efficiency\n\n· Contribute to individual and company-wide sales targets\n\n· Ensure smooth project handover to the Design team upon successful tender award\n\n· Maintain accurate sales and project documentation in line with the Business Management System (BMS)\n\n· Commit to continuous professional development (CPD)\n\nExperience & Skills Eessential)\n\n· Strong motivation to succeed, learn, and apply new skills\n\n· Minimum of 5 years’ experience in MU environment.\n\n· Experience working in a fast-paced utility, construction, or engineering sales environment\n\n· Proven track record of meeting or exceeding sales targets\n\n· Understanding of tendering within MEICA, utilities, or T&D network environments\n\n· NVQ Level 6 (or equivalent) in technical sales, engineering, construction, or management\n\n· Knowledge of Construction (Design and Management) Regulations 2015\n\n· Experience in design development and producing detailed quotations\n\n· Background in the multi-utility industry\n\n· Proficiency in AutoCAD\n\n· Strong skills in Microsoft Word, Excel, PowerPoint, and Microsoft Project (for basic tender programmes)\n\n· Relevant certifications (EUSR, CSCS, ECS, First Aid at Work)\n\n· Core Competencies\n\n· Excellent organisational and time management skills\n\n· Strong written and verbal communication abilities\n\n· Ability to produce professional documentation and correspondence\n\n· Effective relationship management and customer expectation handling\n\n· Team-oriented mindset\n\n· Strong project management capabilities\n\n· Willingness to develop technical expertise to support business growth\n\n· Lead and manage the end-to-end tendering process for multi-utility projects across electricity, gas, and water networks\n\n· Oversee the preparation of tender designs, proposals, and cost estimates, ensuring accuracy, compliance, and commercial competitiveness\n\n· Provide technical and commercial leadership to ensure robust solutions across gas, water, and electricity infrastructure, including connections, diversions, reinforcement, and adoptable networks\n\n· Develop and maintain strong client relationships, acting as a senior point of contact during the tendering process\n\n· Define bid strategies in collaboration with senior stakeholders to maximise win probability and commercial return\n\n· Lead risk identification, mitigation, and commercial review across all tender submissions, with particular focus on utility interface risks and constructability challenges\n\n· Experience delivering ICP (Independent Connection Provider) projects.\n\n· Experience with HV/LV electrical infrastructure and utility network developments.\n\n· Experience with EV charging infrastructure or distributed energy renewable projects.\n\n· Strong working knowledge of contestable works.\n\n· Understanding of DNO and IDNO technical standards.\n\n· Experience in substation and cable design preferably up to 11kV (experience up to 33kv / 132kV advantageous not essential).\n\n·\n\nCore Competencies\n\n· Leadership and team development\n\n· Strategic thinking and decision making\n\n· Strong commercial awareness\n\n· Excellent client relationship management\n\n· High-level communication and influencing skills\n\n· Risk management and problem solving\n\n· Ability to drive performance and continuous improvement

We have an opportunity for an Import Merchandiser to join our team in Salford on a 1 year Fixed term basis. Reporting to the Head of Operations, the merchandiser will liase with offshore suppliers, factories and customers to manage the critical path ensuring all products meet the delivery dates while maintaining the quality and safety standards required.\n\nResponsibilities\n\nManage Customer and Licensor approvals to meet critical path. \n\t\nCheck lab dips/strike offs and bulk fabric submissions and manage customer approval\n\t\nRaise orders on the internal system and notify country offices / factories as required. \n\t\nInput data into the internal Order Management system to provide up to date and accurate information for the production and warehousing teams to work from\n\t\nComplete customer packaging requirements and order photographic samples with factories \n\t\nLiaise with the Licensing coordinator regarding the development and approval of licensor packaging. \n\t\nEnsure all paperwork is kept up to date and ensure customer contracts match our PO/SO \n\t\nArrange and lead customer pre-production meetings \n\t\nBe responsible (along with Technical team) for Gold Seal checking procedure and authorizing shipment of goods \n\t\nCo-ordinate the checking and approval of invoices and packing lists and giving the authorization to accounts for payment. \n\t\nWork alongside the warehouse team to ensure on time delivery of goods to the customer.\n\t\nMeetings with the customer as per agreement with the Account Manager. \n\t\nIdentify opportunities for improving the method of operation in your area of responsibility.\n\t\nAny other duties deemed necessary by management.\n\t\nObserve all Company Rules, Standard Operating Procedures and Company Policies particularly in relation to Health and Safety, Harassment, Disciplinary and ICT Security.\n\t\nMaximize efficiency by supporting Cooneen Lean continuous improvement activities \n\nThis is not an exhaustive list of all responsibilities. The successful job holder will be expected to perform varying tasks as required by their line manager & the overall objectives of the organisation.\n\nReward\n\nAt the Cooneen Group, we focus on the wellbeing of our employees. In addition to a competitive rate of pay and work within a modern and comfortable environment, you’ll receive a generous 35 days annual leave private healthcare cash plan for you and your dependents, and lunchtime finish on Fridays. \n\nFacilities at our include a staff kitchen, where complimentary fresh fruit ?tea, coffee and filtered water are provided each day. Other benefits include employee assistance program, Royal London pension, paid refer a friend scheme, and employee social club.\n\nRequirements\n\nEssential\n\nPrevious Import Merchandising experience.\n\t\nProficiency in a range of software, including MS Office Suite.\n\t\nAbility to see a full colour range (required for checking lab dips)\n\nDesirable\n\nDegree or equivalent in Industry related field. \n\t\nWorking with licensors, or character wear \n\t\nPrevious experience of working within the fashion or textiles industry, ideally in childrenswear.\n\t\nClean current driving license (for attending customer visits)\n\nAbout The Cooneen Group \n\nCooneen Group is one of the largest and most diversified garment manufacturers in Europe. We are a successful, stable group of companies operating in a range of clothing markets globally. Our group is comprised of over 250 employees employed across four individual companies bringing innovative design, excellent customer service, and strong, stable supply chains in order to meet and exceed customers expectations. Each business unit focuses on delivering outstanding garment solutions for clients with very specific garment requirements.\n\nCooneen has been designing, manufacturing, and supplying licensed garments to some of the largest retailers in the UK for over 50 years, which continues from our Manchester design studio and sales office today.\n\nThe Cooneen Group is an Equal Opportunities Employer \n\nWe reserve the right to enhance criteria on shortlisting

Lead the UK events strategy end-to-end, owning performance, targets and delivery!\n\nI'm supporting a high-growth B2B business with the appointment of a Head of Events to take full ownership of a commercially driven events function!\n\nThe business operates at scale with established global operations across the UK, Europe, the US and Asia (including Tokyo, Paris and North America), and events play a critical role in driving new customer acquisition.\n\nThis role is ideal for someone who sees events as a revenue channel, not a marketing exercise. You'll be responsible for building, optimising and scaling an events programme that directly supports new business acquisition - with webinars as the primary channel.\n\nThis is a hands-on leadership role with clear accountability for pipeline generation, conversion and revenue impact, working closely with sales teams in a commercially led environment.\n\nDay to Day / Responsibilities\n\nFull ownership of the events and seminars programme, with responsibility for revenue and performance targets\nLeading a webinar-led events strategy designed to generate and convert sales opportunities\nPlanning and mapping future events while continuously improving current programmes\nTracking and improving key metrics including registrations, attendance, cancellations, conversion rates and sales performance\nDetailed post-event analysis covering delegate quality, engagement and commercial outcomes\nWorking closely with Sales, Business Development and Sales Operations to ensure effective lead follow-up and opportunity conversion\nManaging workflow, priorities and development of a small events team\nProducing regular performance updates and insights for senior stakeholders\nOverseeing event-related marketing copy and communications\nIdentifying opportunities to introduce new formats, approaches and improvements \n\nWhat I'm Looking For\n\nProven experience delivering commercially successful events or webinars focused on new business growth\nStrong understanding of sales cycles, lead generation and follow-up processes\nHighly commercial mindset with a clear focus on ROI and revenue impact\nConfident people leader able to motivate, coach and drive accountability\nStrong analytical skills and confidence presenting performance data to senior stakeholders\nComfortable working in a fast-paced, performance-led environment\nExperience using CRM systems and performance data \n\nIf you think in conversion rates, sales follow up and revenue impact - not just registrations - you'll feel right at home here!\n\n47891CCR3\n\nINDMANS\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Are you a technical sales professional with experience in water treatment and consultative, long-cycle sales? This is an opportunity to own and develop the EPC channel with strong growth potential. You'll have the autonomy to shape strategy, win major projects, and make a measurable commercial impact. \n \nBASIC SALARY: Up to £60,000 \n \nBENEFITS: \n· Bonus (2% of increased turnover) \n· 23 Days Annual Leave \n· Pension \n \nLOCATION: This role covers the UK and Ireland. Whilst it is predominantly home-based, you will be required to attend our head office in Hitchin as and when needed. \n \nCOMMUTABLE LOCATIONS: London, Northampton, Cambridge, Oxford, Birmingham, Coventry, Nottingham, Sheffield, Manchester, Leeds, Luton, Milton Keynes, Ireland, Bristol \n \nJOB DESCRIPTION: Sales Engineer - Water Treatment \n \nThis Sales Engineer role is a new business-focused role targeting EPC (Engineering, Procurement & Construction) contractors across the water and industrial sectors. You'll identify, develop and convert opportunities within a long, technical sales cycle, requiring early engagement at specification stage and a consultative approach. Working closely with engineering teams, you'll develop fit-for-purpose solutions aligned to client requirements. In your first 12 months, you'll be expected to build a pipeline within key EPC and power generation accounts and secure initial project wins, establishing yourself as a trusted partner in the sector. \n \nKEY RESPONSIBILITIES: Sales Engineer - Water Treatment \n \n As our Sales Engineer, you will: \n· Identify and develop new business opportunities within EPC contractors and major projects and uncover new market opportunities with existing clients. Your 1st year target £1.5 million \n· Engage early in the project life cycle to influence specifications and solution design \n· Manage long sales cycles from initial contact through to project award - a typical sales cycle between 6 months and 2 years \n· Work closely with internal technical teams to deliver compliant, commercially viable solutions \n· Review customer specifications and drawings to confirm compliance with system design \n· Support tendering and technical sales activity by collaborating with internal teams to define process requirements, review specifications and drawings, contribute to costings and commercial input, and coordinate the preparation of compliant, high-quality tender documentation and proposals \n \nPERSON SPECIFICATION: Sales Engineer - Water Treatment \n \nWe're looking for a technical sales professional, Sales Engineer who is comfortable operating in a consultative, engineering-led environment. You'll be confident engaging with stakeholders at all levels, able to navigate long and often complex sales cycles, and comfortable balancing technical detail with commercial outcomes. You'll be comfortable operating in a role with a high degree of autonomy, where you are expected to pro-actively generate and develop opportunities. \n \nYou will: \n· Have experience selling into the EPC market \n· Demonstrate a proven track record in B2B sales, ideally within capital equipment or technical solutions \n· Be experienced in managing the full sales cycle, from lead generation through to closing and account development \n· Ideally have experience within water treatment or a related sector \n· Be willing and able to travel across the UK and Ireland, and potentially Europe, as required\n\nTHE COMPANY:\n\nWe are an established business specialising in the high quality skidded systems, custom engineered and back up by decades of experience. For over 20 years we have been offering our customers a unique service. As well as stocking a wide range of water treatment products, we can build and test complete water treatment systems to suit your requirements. By integrating the products we stock into a customised skidded system, we are able to deliver high quality systems at competitive prices and short lead times.\n\nIt is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Business Development Manager, Project Sales Engineer, Proposals Engineer, Water Treatment, Process Engineering, Power Generation, Utilities, Industrial Engineering, Oil & Gas, Chemical Processiong, EPC, Engineering, Procurement & Construction, Capital Equipment, Engineered Systems, Water Treatment Plants, Filtrations Systems, Process Equipment, Bespoke Engineered Solutions\n\nINTERESTED? Please click apply. You will receive an acknowledgement of your application. \n \nWallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. \n \nPlease Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. \n \nREF: SM18455, Wallace Hind Selection

Operations Director | Support Services Business | UK Wide \n\nZachary Daniels are delighted to be supporting this well known market leader in the appointment of an Operations Director to head up a rapidly growing division within their organisation.\n\nReporting to the Managing Director, the Operations Director will provide strategic, commercial and operational leadership to the division and its strategic growth. The role holds full accountability for the P&L and is responsible for delivering sustainable organic growth in partnership with the Sales Director and wider SLT.\n\nThe role of the Operations Director is to ensures that Regional General Managers, Business Managers and their direct reports deliver operational excellence, measurable customer savings, sustainability improvements and best-in-class service.\n\nThe role requires strong commercial acumen, excellent operational judgement and significant leadership capability to influence senior stakeholders across the business whilst balancing long-term strategic planning with the demands of daily operational delivery, ensuring reliability, compliance and excellence at all times.\n\nPRINCIPAL ACCOUNTABILITIES\n\nStrategic Leadership\nOperational Excellence\nCommercial & Financial Accountability\nInternal Collaboration & Supply Chain Management\nCustomer Leadership\nPeople Leadership & Culture\nCompliance & Safety \n\nPERSON SPECIFICATION\n\nEducation / Qualifications\n\nDegree or equivalent professional experience.Experience\n\nSignificant senior operational leadership experience within logistics, manufacturing support services or a similar contract-driven environment.\nFull P&L ownership with a proven track record of delivering revenue and EBITDA targets.\nDemonstrable experience of working with commercial teams to drive organic growth and support tender development.\nStrong leadership experience managing multi-layered operational teams across a national footprint.\nEvidence of delivering operational improvement, process standardisation and high-quality service performance.Technical Knowledge\n\nStrong understanding of waste and recycling operations, sustainability drivers and sector legislation.\nRobust knowledge of environmental and H&S compliance requirements.\nCommercial literacy including pricing, margin management, forecasting and contract governance.Skills & Behaviours\n\nStrategic thinker with excellent analytical and decision-making skills.\nStrong leadership presence with the ability to influence at all organisational levels.\nHighly commercial, financially astute and data-driven.\nExcellent relationship-builder with strong collaboration skills, especially in matrix environments.\nResilient, proactive and solutions-oriented, able to balance strategic priorities with operational realities.\nHigh integrity with a commitment to safety and continuous improvement.BH35888

Sales Manager\n\nLocation: Irlam, Manchester\n\nOffice Based with occasional UK travel and some international travel as required\n\nCommutable locations: Manchester, Salford, Warrington, Trafford, Stockport, Altrincham, Bolton, Wigan, Leigh, St Helens, Liverpool\n\nTHE OPPORTUNITY\n\nTCS Consulting is working in partnership with a long-established, family-owned manufacturing business operating within the foundry and metal casting sector.\n\nThis is a key leadership role for an experienced Sales Manager who can take ownership of the sales function, lead commercial growth, manage key accounts, and develop a high-performing team. The business supplies technically engineered products into a range of industrial markets and is looking for someone who can combine strategic leadership with a hands-on, customer-facing approach.\n\nJOB DESCRIPTION: Sales Manager, Technical Sales Manager, Commercial Manager, Head of Sales, Business Development Manager\n\nAs Sales Manager, you will lead the overall sales function across domestic and export markets. You will be responsible for sales strategy, key account development, new business generation, forecasting, and team leadership, while working closely with internal departments to ensure customer requirements are met and commercial opportunities are maximised.\n\nKEY RESPONSIBILITIES:\n\n * Take full responsibility for the overall sales function\n\n * Develop and execute sales strategies to grow market share in both domestic and export markets\n\n * Deliver against agreed sales targets and budget\n\n * Own and develop relationships with key customers, negotiating pricing, contracts, and service agreements\n\n * Identify and secure new business opportunities across target industries including OEMs, contractors, and end users\n\n * Deliver accurate sales forecasts, pipeline reports, and performance updates to the board\n\n * Oversee estimation, new product introduction, and order book management\n\n * Ensure marketing activities are aligned with sales strategy and use market insights to inform commercial decisions\n\n * Work closely with Estimating, Production, Supply Chain and Logistics, Quality, and Technical teams to deliver on customer expectations\n\n * Lead, manage, coach, and develop internal and external sales teams\n\n * Maintain regular engagement with field sales through accompanied visits and support strategic supplier and customer relationships\n\nPERSON SPECIFICATION:\n\nTo be successful in your application, you will need to meet the following criteria.\n\nEssential Requirements\n\n * Proven track record in B2B technical sales within the foundry, castings, forgings, or closely related manufacturing sector\n\n * Strong understanding of casting processes, metallurgy, and the ability to interpret engineering drawings and specifications\n\n * Experience of successfully managing and developing a sales team\n\n * Excellent negotiation, communication, and relationship-building skills\n\n * Full UK driving licence and willingness to travel nationally and occasionally internationally\n\nDesirable requirements\n\n * Degree in engineering, metallurgy, or a related discipline\n\n * Existing network of contacts in target industries such as hydraulics, pumps, valves, automotive, construction, and defence\n\n * Experience with CRM and ERP systems\n\nThe ideal person will be a commercially strong and technically credible sales leader who is comfortable operating at both strategic and operational level. You will be proactive, adaptable, and confident building long-term relationships with customers while driving accountability and performance within the sales team.\n\nTHE COMPANY\n\nOur client is a long-established, family-owned manufacturing business within the UK foundry sector, supplying investment castings, die castings, metal injection mouldings, and forgings to customers across a range of industrial markets through both UK production and international supply partnerships.\n\nIt is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Manager, Technical Sales Manager, Commercial Manager, Business Development Manager, Head of Sales, foundry sales, castings, forgings, metal components, engineering-led manufacturing, OEM sales, subcontract manufacturing.\n\nBenefits:\n\n * 22 days annual leave plus bank holidays, increasing with length of service up to 28 days\n\n * Monday to Friday with half day finish on Fridays\n\n * Company pension scheme\n\n * Long service award scheme\n\n * Enhanced Paternity Pay\n\n * Company Sick Pay\n\n * Company Bonus Scheme\n\n * Paid company social events throughout the year\n\n * Annual pay reviews\n\n * Christmas and Birthday Bonus\n\n * Life Assurance

The Company:\n\nAn exciting opportunity has arisen for an ambitious Head of Sales UK & Europe, to join a well-established fashion and sportswear branded supplier to the high street, leading overall growth and sales strategy while managing and developing key UK and European retail accounts.\n\nThe Role:\n\n * Develop and execute sales strategy aligned with annual revenue plans, growth objectives and key KPIs across UK and Europe.\n\n * Identify and evaluate new markets, channels and customer segments to expand the customer base and drive distribution growth.\n\n * Own and grow a portfolio of existing UK and EU retail accounts, safeguarding revenue while protecting profitability and margins.\n\n * Lead the generation of new business opportunities, converting prospects into long-term, high value client relationships.\n\n * Drive high level negotiations with key clients and partners to secure optimal terms, pricing and margin protection.\n\n * Collaborate closely with Product Development, QA and Marketing teams to align product strategy, pricing and brand positioning with market needs.\n\n * Represent the company at senior client meetings, trade shows and industry events to build brand authority and strengthen strategic relationships.\n\n * Monitor sales performance across the team, ensuring consistent delivery against targets, budgets and margin goals.\n\nSkills Required:\n\n * Proven track record in Head of Sales or Senior Sales leadership roles within fashion/retail.\n\n * Product knowledge across men’s and women’s fashion collections within high street retail.\n\n * Strong leadership and team management experience, building and motivating multi-disciplinary sales and account teams.\n\n * Strategic commercial thinker with proven growth mindset and ability to deliver multi-year sales strategies.\n\n * Exceptional communication, negotiation and relationship building skills.\n\n * Demonstrable ability to manage multiple complex projects, prioritise effectively and consistently meet deadlines.\n\n * Experience working with EU market customers and distribution channels (desirable).\n\n\n\nPlease be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify.\n\nTagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily

Account Manager\n\nFood Processing Systems & Bespoke Machinery\nUK & Ireland | Home-Based | Permanent\n\nAre you an experienced Account Manager who enjoys building strong customer relationships within technical manufacturing environments?\n\nDo you thrive in a role where you can act as the link between customer needs and tailored engineering solutions, helping clients improve performance through bespoke machinery and automation?\n\nSimWest is working in partnership with a well-established engineering business that designs and supplies specialist food processing equipment and automation systems to customers across the UK and Ireland.\n\nAs part of their continued growth strategy, they are now looking to appoint an Account Manager to take ownership of key customer relationships while also identifying opportunities to expand business within existing and new accounts.\n\nThe Role\n\nThis is a home-based, customer-facing position offering a high degree of autonomy. Supporting customers across the UK and Ireland, you will take responsibility for managing relationships, understanding operational challenges, and helping develop commercially viable machinery solutions in collaboration with internal technical teams.\n\nThis opportunity would suit someone who is commercially aware, technically credible, and confident managing a sales cycle that is consultative rather than transactional.\n\nKey Focus of the Role\n\nThe successful Account Manager will be responsible for maintaining and developing established client relationships, while also helping generate new opportunities within food and FMCG manufacturing businesses.\n\nThe role will be weighted towards account development, with a focus on nurturing long-term partnerships, increasing customer spend, and identifying projects where bespoke equipment can add operational value.\n\nResponsibilities\n\n * Manage and develop a portfolio of existing customer accounts across the UK and Ireland\n\n * Build strong working relationships with decision-makers across engineering, operations, and production\n\n * Understand customer processes, challenges, and future plans in order to identify suitable solutions\n\n * Work closely with internal engineering teams to help shape tailored proposals\n\n * Support customers through the full project journey, from initial discussions through to order placement\n\n * Identify opportunities to increase revenue within existing accounts while also opening doors with new customers\n\n * Maintain regular contact with customers through site visits, meetings, and follow-up activity\n\n * Represent the business professionally in the market and act as a trusted point of contact\n\n * Travel across the UK and Ireland as required, with occasional visits to the company’s head office\n\nAbout You\n\nTo be successful in this role, you will need to be comfortable operating in a technical sales environment where solutions are bespoke and customer needs are often complex.\n\nYou may already be working as an Account Manager, Technical Account Manager, Business Development Manager, Sales Engineer, or in a similar commercially focused role within engineering or machinery-led sectors.\n\nRequirements\n\n * Previous experience in account management, technical sales, or customer-facing commercial roles within engineering, machinery, automation, or capital equipment\n\n * A proven ability to manage long-term customer relationships and grow accounts strategically\n\n * Experience selling tailored or project-led solutions rather than standard catalogue products\n\n * Strong communication skills, with the ability to engage both technical and non-technical stakeholders\n\n * Commercial awareness and an understanding of value-led solution selling\n\n * Self-motivated and organised, with the ability to manage your own diary and priorities\n\n * Comfortable travelling across the UK and Ireland as part of a home-based role\n\n * Experience within food manufacturing, processing, or FMCG would be beneficial, although other relevant technical sectors will also be considered\n\nWhat’s on Offer\n\n * Basic salary aligned with senior Account Manager / Technical Sales roles within bespoke machinery and capital equipment environments\n\n * Commission structure linked to project and equipment sales\n\n * Car allowance/Company Car\n\n * Home-based role with flexibility and autonomy\n\n * Established customer base with repeat business and long-term growth potential\n\n * Opportunity to join a stable and respected engineering business\n\n * Collaborative working environment with strong internal technical support\n\nApply\n\nSimWest is managing this vacancy on an exclusive basis. If you have the commercial skills to develop customer relationships within a bespoke machinery or technical solutions environment, we would be interested in hearing from you

Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, retentions or sales background and are looking for a new challenge, apply today and we'll be in touch! \n\nDay-to-day responsibilities include but are not limited to the below:\n\nMeet and exceed all monthly Save Rate targets\nMeet and exceed all individual KPIs\nRecord information accurately in CRM\nReport on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions\nIdentify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement\nWork with the finance and credit control departments to retain clients experiencing financial hardship\nWork with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty\nGenerate new business opportunities via referrals from existing client base or networking\nMaintain and improve client sentiment and online reputation by always providing a super service\nTake ownership of own product knowledge ensuring you are an expert in all things BrightKey requirements \n\nRequired skills and experience\n\nMust have exceptional customer service skills\nMust have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment\nMust be able to communicate with internal stakeholders at all levels\nAbility to work in a fast-paced environment\nAdaptable to change and willing to bring forward ideas to shape the future of the role\n Benefits \n\nEnhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales)\nPrivate health care cover after 5 years' service\nNew business referral scheme\nAccess to Health Shield\nAccess to the EAP service\nRefer a friend scheme\nPaid birthday leave\nPension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service\nGroup life insurance\nEye care contribution\nFree fruit (office-based staff)\nTravel Season Ticket loan scheme\nMilestone recognition\nDiscounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements\nPace health Club (situated in the park Inn) discounted gym membership and spa treatments\nPark Inn 20% off food and drink\nNew Century food and drink discount\nRevolution De Cuba food and drink discount\nCycle 2 Work scheme* after probationary period\nFree On site Gym\nBright Exchange perksINDMANJ\n\n51242LF\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Generous base salary. OTE £125K+, plus potential of an additional Annual Performance Bonus for outstanding performance.\n£6K car allowance.\nFull-time, permanent role\nRemote – roles available across the UK\nMonday to Friday \n \nReporting to Head of Corporate Sales & Partnerships\n \nThe role\n \nAt Handepay Mid-Market, part of PayPoint Group, we support higher-value UK merchants with tailored payment solutions designed to scale with their businesses. As we continue to build our Mid-Market proposition, we’re looking for experienced, consultative sales professionals to help drive early success and establish Handepay Mid-Market in the UK.\n \nAs a Corporate Sales Manager, you will be responsible for acquiring new UK merchants with annual card turnover of £1m–£20m, managing the full sales lifecycle and delivering solutions that create genuine commercial value for our customers.\n \nThe Team\n \nHandepay Mid-Market focuses on complex, higher-value merchants, delivering solutions across card acquiring, POS/EPOS, eCommerce, and value-added services.\n \nYou’ll work closely with the Head of Sales & Partnerships and wider virtual teams, operating in a high-trust, high-accountability environment where quality, consistency, and customer outcomes matter.\n \nWhat You’ll Own\n\nNew Business Development\nIdentify, qualify, and win new Mid-Market merchants through self-generation, introducers, and group-led opportunities\nOwn the end-to-end sales process from prospecting and discovery through to negotiation, close, and handover\nBuild and maintain a strong, high-quality pipeline aligned to agreed target sectors and regions\n \nConsultative & Solution-Led Selling\n\nConduct detailed discovery to understand customer needs, transaction profiles, and operational challenges\nPosition Handepay Mid-Market’s solutions across:\nCard acquiring\nPOS and EPOS\neCommerce and omnichannel payments\nValue-added services and asset finance (where appropriate)\nDevelop commercially sound proposals that balance customer value with profitability\n \nStakeholder Management\n\nBuild relationships with multiple buyer stakeholders, including finance, operations, IT, and ownership\nConfidently engage and present at senior decision-maker and C-suite level\nWork collaboratively with internal teams across Product, Risk, Onboarding, and Implementation to progress opportunities\n \nSales Discipline & Governance\n\nMaintain accurate CRM records, pipeline updates, and forecasts\nManage sales cycles effectively to maximise conversion, deal value, and customer satisfaction\nOperate within agreed pricing, risk, and compliance frameworks\nMarket & Partner Engagement\n\nBuild and nurture introducer and partner relationships to generate and progress opportunities\nEstablish Handepay Mid-Market’s presence within your chosen sectors through networking and market activity\nShare market insight, competitor intelligence, and customer feedback to inform wider strategy\n \nWhat We’re Looking For\n \nEssential\n\nProven experience in B2B sales within payments, fintech, financial services, or SaaS\nStrong track record of self-generating and closing complex, higher-value opportunities\nConsultative selling approach with strong commercial judgement\nExcellent communication, negotiation, and stakeholder management skills\n \nDesirable\n\nExperience selling card acquiring, POS/EPOS, eCommerce, or omnichannel solutions\nExperience working with introducers or partner-led sales models\nSector or vertical specialism within higher-value merchant environments\n \nWhy Handepay Mid-Market?\n\nOpportunity to be part of a growing Mid-Market sales channel from an early stage\nHigh autonomy with the backing of a well-established payments business\nExposure to complex, rewarding sales opportunities\nClear progression opportunities as Handepay Mid-Market scales\n \nAbout Handepay\n \nHandepay, part of the PayPoint Group, are a leading player in the payments industry because we have a remarkable proposition that is unrivalled. Combined with our core values of transparency, honesty and integrity, it is clear to see why our Trustpilot reviews are among the best in the industry.\n \nWe believe every customer and every employee counts. We treat you as an individual and make sure you are fully supported to achieve your goals.\n \nBenefits\n \nWe are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits.\n\n33 days annual leave (inclusive of 8 UK bank holidays)\nContributory pension scheme and life assurance\nDiscounts through our employee benefits platform\nEmployee assistance programme\n \nYou may have experience in the following: Corporate Sales Manager, Mid-Market Sales Manager, B2B Sales Manager, Payments Sales Manager, Fintech Sales Manager, Enterprise Sales Executive, Business Development Manager, Strategic Account Manager, Merchant Services Sales Manager, SaaS Sales Manager.\n\nREF-(Apply online only)

Customer Service Advisor\nCertain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits.\n£27,300\nStart date Monday 30th March 2026\n \nThe Role:\nWe’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day.\n\nKey Responsibilities:\n\nHandling a high volume of inbound calls\nDealing with complex queries and complaints\nBuilding relationships with customers every day\nTaking ownership of each personal call or query\nManaging multiple tasks\nAble to provide the exceptional customer service to customers via phone, email, live chat, and social media\n\nOffice based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check.\n\nThe individual\nWe’re looking for people who have:\n\nStrong ability to build rapport with customers across multiple communication channels.\nConfident IT user, comfortable navigating a variety of internal systems.\nCapable of working independently, making sound decisions, and escalating issues appropriately when required.\nSkilled at multitasking, managing several systems and processing information efficiently while engaging with customers.\nEager to learn, develop, and continuously enhance skills.\nCommitted to delivering an outstanding customer experience via telephone, written communication, and social media platforms.\nAble to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively.\nBe customer- focused\nExcellent listening and communication skills\nExperience of working in a regulated environment ideally Financial Services but not essential.\nExcellent attention to detail\nResilience\nAbility to work in a fast-paced environment\n\nWorking with Certain Advantage\nWe go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\nWe work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Multi Trade Floorer\n\nLocation: Mobile - Leeds/Manchester\n\nSalary: £30,000.00-£35,000.00 per year\n\nAbout FMServ\n\nFMServ is a leading provider of mobile technical services and facilities management solutions based in Warwickshire and serving clients across the UK. Established in 2018, we provide a 'one stop shop' for all commercial property development and reactive maintenance.\n\nFMServ offers a nationwide commercial property maintenance service, including 24 hour emergency call-outs and other small works. Due to continual year on year growth, as of 2025 we employ over 70 employees across the UK and are expanding.\n\nPerform a wide range of tasks, including repairs, maintenance, and installations. Conduct general property maintenance and reactive repairs for commercial and residential properties.\n\n * Diagnose faults and implement effective solutions using analytical skills.\n\n * Ensure high standards of workmanship and customer service in all projects.\n\n * Conduct property MOTs and void works as required.\n\n * Perform heavy lifting when necessary.\n\nWhat we offer you\n\nFMServ are a national medium sized, established Facilities Management company. Our processes have been designed to make life easier for our field engineers who are fully supported from our head office based within Warwickshire. Our professional, flexible approach have won us clients such as the NHS, Virgin Media, Barclays and others. As we continue to grow we can offer continual development, good career prospects should you be seeking progression, reliable work with fully vetted clients, and a dependable dedicated team supporting you with your day-to-day workload.\n\nResponsibilities The Multi Trade Floorer will be carrying out:\n\n * Execute a wide range of flooring tasks, including intricate maintenance work, custom installations, and repairs\n\n * Conduct comprehensive property maintenance and reactive repairs for both commercial and residential properties\n\n * Perform detailed property assessments, including MOTs and void works\n\n * Implement planned preventative maintenance (PPM) strategies\n\n * Respond to emergency call-outs, providing swift and effective solutions\n\n * Collaborate with other trades to complete multi-faceted projects\n\n * Ensure compliance with all relevant health and safety regulations\n\nQualifications / Experience\n\nTo be successful in the Multi Trade Floorer role you must have:\n\nNVQ Level 2 (Ideally Level 3) in relevant industry\n\nAt least 3 years' experience in flooring in commercial properties\n\nFull UK Driving Licence\n\nAttributes and Qualities\n\nConfident and professional demeanour\n\nGood customer service skills\n\nProactive approach\n\nGood level of written and oral communication skills\n\nExcellent interpersonal skills\n\nAble to meet deadlines\n\nStrong attention to detail and commitment to maintaining the highest safety standards\n\nBenefits and what’s provided\n\n40h per week (Monday – Friday)\n\nOvertime (optional)\n\nPotential weekend working (optional)\n\nSome travel\n\n20 Days holiday\n\nCompany pension\n\nCompany vehicle\n\nFuel card\n\nMobile phone\n\nPPF\n\nSpecialised tools\n\n(Must have own hand and power tools)\n\nJob Type: Full-time\n\nWork Location: On the road

Your Next Big Adventure in CX Technology. Founded in 2022, we are the CX Technology Specialists, revolutionising how businesses connect and communicate with their customers through smart thinking and cutting-edge cloud technology. At our core, we thrive on solving complex problems with innovative solutions. Just recently, we designed and delivered a bespoke software solution that slashed operational costs by over $1 million for a US retailer. Why We Stand Out We're not just another tech company; we’re a dynamic and fast-paced team that's all about making a real impact. Our mantra is simple: if we’re not delivering value, we don’t have a business. This customer-first approach drives us and our clients forward, creating a collaborative environment where innovation flourishes. We work with the latest and greatest in cloud technologies, including Zoom and AWS, offering end-to-end support for our clients' CX and communications needs. From selection to implementation, custom development, optimisation, and modern managed services, we've got it covered. • Pioneering Spirit: We were the UK's first Zoom Contact Center partner in 2022 and the first worldwide to achieve the Zoom CX Competency in 2023. We stay ahead of the curve to lead the industry., • Hands-On Founders: Our founders are actively involved in the business every day, ensuring we maintain our vision and continue pushing for better., • Rapid Growth: We're growing fast, which means endless opportunities for you to learn, advance, and make a significant impact., • Tech Development: We’re building our own technology to enhance and complement Zoom & Amazon Connect capabilities. With AWS at the heart of our software development, we're all about using the best tools to drive success., • Comprehensive Support: We provide top-tier implementation and managed service support for Zoom CX and Amazon Connect., • Commitment to Excellence: We use the latest technologies and best practices to ensure our solutions are top-notch and deliver real results for our clients. Role Overview: CX Engineer As a CX Engineer, you’ll play a pivotal role in configuring and building cutting-edge implementations of Zoom Contact Center, Zoom Virtual Agent, Zoom Phone, and Amazon Connect. This is more than just a job; it’s an opportunity to dive deep into the latest technologies and make a tangible impact on our clients' success. Why This Role is Exciting • Hands-On Experience: Work directly with our visionary founders, gaining invaluable insights and mentorship that will accelerate your tech career., • Client Collaboration: Engage closely with clients to understand their unique needs, and craft tailored solutions that elevate customer & employee experiences., • Innovation at Your Fingertips: Be at the forefront of deploying next-generation CX technology, ensuring every project you touch is optimised for excellence. What You’ll Do • Configure & Implement: Lead the configuration & implementation of Zoom Contact Center, Zoom Virtual Agent, Zoom Phone, and Amazon Connect for client projects., • Client Interaction: Work closely with clients to confirm requirements and deliver customised solutions that meet their specific needs., • Take Ownership: Meet challenges head-on and use your initiative to proactively find solutions and see it through to a successful conclusion., • Best Practice Development: Develop and deploy best practice configurations that ensure optimal performance and client satisfaction., • Internal Collaboration: Collaborate with internal teams to ensure seamless project delivery and exceptional client experiences., • Continuous Learning: Stay updated with the latest features and updates in Zoom and AWS products, maintaining your expertise at the cutting edge of technology., • On-Site Engagement: Be prepared for occasional travel to customer sites to ensure hands-on support and success. This role is perfect for energetic, motivated, and ambitious people who are eager to make a significant impact. You’ll be joining a fast-growing company that values innovation, speed, and a relentless focus on customer success. What We’re Looking For We value people who are driven to get things done, take initiative, and make progress fast. While prior experience is considered, your attitude and personality are what truly matter to us. We want you to feel comfortable bringing your authentic self to work and giving your best every day. Essential • Passion for Technology: A keen interest in cloud technology and customer experience/customer engagement., • Creative Problem-Solving: A creative thinker always looking for better and more efficient ways to do things., • Analytical Mindset: Ability to think outside the box with good problem-solving skills and close attention to detail., • Well Organised: Ability to handle multiple projects at once., • Adaptable: Desire to work within a fast-paced environment where every day is different, and you get to work with a wide variety of clients., • Interpersonal Skills: Comfortable, personable, and professional dealing with customers, partners, and internal teams., • Communication: Ability to communicate technical concepts to non-technical people. Desirable • Technical Experience: Experience in configuring, implementing, or managing cloud-based CCaaS or unified communications solutions., • Web Technologies: Proficiency in web-related technologies and architectures, particularly REST and JSON. What We Offer We believe in looking after our people and valuing their commitment to our mission. As part of our team, you'll enjoy a range of benefits designed to support your well-being and professional growth: • Bonus Scheme: Discretionary quarterly bonus scheme., • Growth Shares: All employees receive Growth Shares so that you benefit from the future growth and success of the company., • Flexible Working: 100% remote work, flexible hours, and the option to work abroad for up to 20 days per year., • Generous Leave: 28 days holiday plus public holidays., • Birthday Off: Enjoy your birthday off every year., • Pension Plan: 5% matched pension contribution., • Healthcare: Private healthcare with Vitality., • Life Events: Getting married? Parental leave? Kids starting school? Additional leave available., • Family Support: Generous maternity/paternity/adoption policy. Flexible Working We’re a remote-first company, but we also like getting together for team updates and social meetups. We believe strongly in the concept of balancing your life and work and we provide the flexibility that allows you to bring your very best self to the role. We measure our people on performance and output, rather than what time they clocked in each day. Perhaps you’re an early riser and you like to get started at sunrise, or perhaps you’re a night owl who is most productive in the evening. Maybe you need half an hour to pick the kids up from school each day. However you work best, we’re cool with it, with our only caveat being that you’ll need to be available for client meetings, when it works for them. We also offer the option to work abroad for up to 20 days per year, no questions asked. So, when we say we’re flexible, we really mean it. Join Our Journey We’re growing at an incredible pace, and our founders are hands-on every day, ensuring we never stop pushing for excellence. This is more than just a job; it’s an opportunity to be part of something extraordinary. We’re looking for energetic, motivated, and ambitious people who are ready to take on challenges and make a significant impact. Are you ready to join a team that values innovation, speed, and customer success? Let's create the future of CX technology together. Send your CV to using the subject line “CX Engineer”. No agencies please.

Who We Are Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$6 billion. Supported by more than 40 manufacturing facilities and more than 40.000 employees around the globe, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe. Over the last two decades, Sun Pharma has established itself as a leading player in the generics market, and are rapidly ramping up their presence in the specialty branded market with a focus on dermatology, ophthalmology and onco-dermatology. Values At Sun Pharma our core values—Humility, Integrity, Passion, and Innovation—are part of our unique culture, known as Sunology. We are empowering our employees to create their “Own Sunshine”. We believe in being Better Everyday by investing on lifelong learning, Taking Charge by owning our impact, and Thriving Together in a workplace where collaboration is encouraged. We are committed to being an inclusive and equitable employer, valuing diverse perspectives and creating an environment where all individuals feel respected, heard, and inspired to bring their best selves to work. Overall Job Purpose The Medical Manager Ophthalmology (MM) is responsible for leading Medical Affairs activities in the UK for a branded Ophthalmology product in the post‑launch phase. In alignment with the Brand Strategy and medical Plan, the MM works closely with UK Key Opinion Leaders (KOLs) to drive scientific engagement and ensure high‑quality medical support. Key responsibilities include initiating and managing clinical research projects, organizing national advisory boards, and delivering scientific publications, congress posters, and presentations in collaboration with KOLs. As the medical expert for the product, the MM provides medical and scientific education to KOLs and field colleagues through presentations, training, and ongoing scientific support. The MM also develops medical content and provides strategic briefings for KOLs attending congresses. In addition, the MM partners closely with the Marketing Manager, offering medical insights and content to support marketing materials and projects, while ensuring strict adherence to pharmaceutical industry codes and compliance standards. Major tasks & responsibilities (70% field) Strategic plan development in close collaboration with Marketing and Head Medical Affairs Execution of the Medical Affairs launch strategy plan at country level. • Mapping and management of KOLs on the disease, • Develop links with and support national networks in the therapeutic area, • In collaboration with Market Access, ensure product Access and in local guidelines, • Organizing local Advisory Boards (content, objectives, speakers, attendees), • Local publications and congress posters within strategy of the product, • First medical HCP contact at Congresses and symposia,, • Content input, providing medical slide decks, briefing KOLs for congress and symposia presentations, within brand strategy, • Medical information on requests to HCPs and medical Presentations to HCPs within Brand strategy, • Handling Investigator-Initiated trials (IIT): Internal approval and contracting, • Approval of contracts for external (consultancy/speaker) activities with HCPs, • Develop medical training decks and give medical training for commercial colleagues in the field on disease and product, • Medical scientific and strategic input on Marketing projects and materials in collaboration with Marketing Manager, • Ensure all Medical and Marketing projects, materials and presentations are compliant to pharmaceutical codes. Education Qualifications • (Bio) medical (scientific) academic degree, • Training in the code of Pharmaceutical Compliance rules, • Presentation and training skills Work experience • Minimum of five years of Medical Affairs experience in the pharmaceutical industry, • Ophthalmology network and experience, • Strategic and operational experience in launch activities, • Experience in Marketing and or Commercial function in Pharmaceutical Industry Technical skills/job specific competencies • Mandatory - Fluent in English, • Setting up and run Medical projects, • Good developed influential skills use internally and internationally in the medical field, • Outgoing personality, likes to interact with people, being in the field, • Goal oriented and strategic thinking, • Good understanding of pharmaceutical industry codes, • Good collaboration with Marketing and Sales colleagues, • Good sense of the Brand strategy and follow up in all projects, • Good teaching and presentation skills, • Flexibility and patience, • Positive creative mindset to challenges Accountability • Takes responsibility and owns up to all activities and personal actions, • Executes with agility, without compromising on core values, • Follows through and implements agreed decisions within agreed timelines consistently, • Takes responsibility for personal and team actions, and learns from part mistakes, • Clearly defines accountability within the team and drives them to achieve high performance standards Collaboration • Builds strong internal networks and communicates across departments and functions to meet business objectives, • Proactively contributes to the success of other departments and shares credit., • Does not hesitate to seek help, • Focuses on overall business value to Sun over own department/function, • Is culturally sensitive and comfortable working in a global context Customer Centricity • Understands and responds to customer/ stakeholder needs, • Develops positive long-term relationships with customers/ stakeholders, • Displays an entrepreneurial mind-set and identifies opportunities and ways to stay ahead of competition

Mental Health Clinical Lead –Mindplace clinics Location: Home and site based – travel to Bupa sites will be required Contract: Permanent, Full-time (37.5 hours) – Flexible options available Salary: Competitive salary (depending on experience) + excellent benefits Closing Date: Thursday, 7th May 2026 This advert may close ahead of the stated deadline should we receive an exceptionally high number of applications. About the Role Helping people live longer, healthier, happier lives and making a better world sits at the heart of everything we do at Bupa. As a purpose‑driven organisation without shareholders, we reinvest our profits directly into providing better, more accessible healthcare for the benefit of our customers, now and in the future. Bupa’s refreshed strategy reflects a clear ambition to take greater ownership of the end‑to‑end healthcare experience for our customers, while accelerating the delivery of care through digital innovation and advances in clinical practice. The clinical community plays a critical role in delivering this strategy. Bupa’s Mindplace service is a newly established and fast‑growing mental health offering, providing high‑quality, face‑to‑face mental healthcare in purpose‑designed locations across the UK. Mindplace responds directly to the increasing demand for accessible, safe and effective mental health services. The Mental Health Clinical Lead is a pivotal role within this growth journey. The post holder will have responsibility for the clinical development, delivery and oversight of mental health services and products across Bupa’s Mindplace centres nationwide. Working closely with clinical, operational and senior leadership colleagues, the Mental Health Clinical Lead will help shape the future direction of the service. They will ensure the highest standards of clinical practice and customer experience, stay abreast of evolving national guidance and best practice, and play a key role in supporting the safe, sustainable and high‑quality growth of Bupa’s face‑to‑face mental health services. Key Responsibilities Clinical Leadership & Strategy • Provide senior clinical leadership across Bupa Health Clinics’ Mental Health services, working closely with the Clinical Head of Mental Health and Medical Director., • Deliver high standards of clinical governance, quality improvement, education and service development., • Deputise for the Clinical Head of Mental Health when required., • Act as a trusted clinical voice, leading by example and fostering a positive culture aligned to Bupa values., • Translate strategic objectives into operational delivery for frontline clinical teams. Governance, Quality & Safety • Lead and contribute to clinical assurance, audit programmes, risk management and regulatory compliance., • Ensure robust clinical policies, procedures and performance monitoring are in place and consistently applied., • Oversee incident management, complaints investigation, safeguarding, and Datix usage, promoting a culture of learning and continuous improvement., • Chair and contribute to Mental Health clinical governance meetings as appropriate. People Leadership & Workforce Development • Provide clinical leadership and support to Mental Health clinicians, practitioners and the Lead Therapist team (dotted‑line management)., • Deliver clinical supervision, one‑to‑one leadership support, and pastoral guidance., • Develop sustainable CPD, education and career development pathways., • Support recruitment, workforce planning, engagement initiatives and Pulse survey action planning. Clinical Delivery • Undertake regular clinical sessions in line with business needs., • Support consistent, high‑quality service delivery across Bupa clinics and partner sites., • Ensure adequate senior clinical cover and processes for urgent clinical enquiries. Customer Experience • Oversee management of serious complaints and monitor customer feedback and experience trends., • Drive service improvements through data analysis, deep‑dives and targeted action plans., • Embed a culture of Connected Care and high customer service standards. Business & Commercial Support • Provide clinical input to product development, tenders, sales, marketing, media and communications activity., • Support development of clinical content such as webinars, talks and written materials., • Work collaboratively with internal teams to support business growth and innovation. Communication & Information Governance • Ensure effective, transparent communication between clinical teams and senior leadership., • Champion the use of technology and new communication approaches., • Maintain high standards of information governance, confidentiality and data protection. Working Environment • Chartered Clinical or Counselling Psychologist (Doctorate level, BPS‑accredited, HCPC registered), • Accredited CBT Psychotherapist (PG Diploma, BABCP‑accredited), • Accredited Counsellor/Psychotherapist (Level 4+ diploma, BACP‑accredited) Applicants must have substantial leadership experience in mental health services. Key Skills & Experience • Proven clinical leadership and relationship management experience, • Strong background in clinical governance, including quality standards, audit, risk management, incidents and complaints handling, • Excellent communication and interpersonal skills, with the ability to influence, motivate and negotiate effectively, • Credible and persuasive clinical authority with strong decision‑making capability, • Highly developed analytical, planning, prioritisation and organisational skills, • Confident team leader who works collaboratively and performs well in fast‑paced environments, • Agile and adaptable, with resilience during periods of growth and strategic change, • Commercially and operationally aware, able to balance clinical excellence with business needs, • Solution‑focused, proactive and driven, with strong personal and professional integrity, • IT proficient, with the ability to use data and digital tools to improve quality and performance, • Sound understanding of national clinical and regulatory guidance, with the ability to research and apply evidence‑based practice to improve outcomes What It’s Like to Work at Bupa We’re a purpose‑driven organisation with no shareholders. Meaning everything we do focuses on delivering better care for our customers and communities. Join a supportive, inclusive environment where you’ll help people live longer, healthier, happier lives. Benefits • 25 days’ holiday (increasing with service) + option to buy/sell, • 3 paid volunteering days, • Enhanced pension & life insurance, • Annual performance‑based bonus, • Bupa health insurance, • Discounted dental cover, • Digital GP access, • Emotional and family wellbeing support, • Financial wellbeing resources, • Support for carers Diversity and Inclusion We celebrate diversity and foster an inclusive environment where you can be your authentic self. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Ready to make a difference? Apply today and help us deliver exceptional mental health care across the UK.

Assistant Head Chef - Manchester Role: Assistant Head Chef / Sous Chef Pay: Up to £15.75 per hour, including benefits. Hourly Rate breakdown: Up to £14.25 per hour, plus £1.50 per hour tronc average. At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We're a diverse group of individuals, brought together by our shared passion for delivering excellent food and service. We support everyone in their own journey, and value each person's unique background and experience to create our incredible ASK Italian teams! We live and breathe the ASK Factor and use its core values to guide everything we do: • Heartfelt: We love what we do and believe in what we say., • Respectful: We care about how we make people feel and our impact on the world around us., • Generous: We'll go that extra mile to make a difference., • Comprehensive Training: Full training and career development opportunities available through our award-winning Journey programme., • Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks., • Excellent bonus potential, • Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu., • Inclusive Dress Code Policy: Part dress code provided, including shoes., • Paid Holidays: 28 days paid holiday, pro-rata., • Pension Contributions, • Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose., • Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:, • Early wage access through Stream, • Well-being and GP support for you and your family, • Discounts on lifestyle brands, including gyms, cinemas, and travel, • Community Volunteering: 1 paid day per year to volunteer in your local food bank., • A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life. What We Ask of You: As an ASK Italian Assistant Head Chef, we value: • Passion: A love for people, diverse cultures, food, and all things Italian, with a passion for growing sales and leading a fantastic team., • Hospitality: A welcoming attitude, making every customer and Team Member feel at home., • Teamwork: The ability to lead a team and work well in a fast-paced environment, with attention to detail and a commitment to excellent food, service, standards and team development., • Behaviour: The desire to lead and work collaboratively with the Head Chef and Back of House team with a passion for delivering consistently high standards across all areas of the restaurant, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers. Join Us: At ASK Italian, we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you're ready to thrive in a dynamic and supportive workplace, we'd love to welcome you aboard!

Join a mission-driven, Series A scale-up following a record-breaking funding round. They are scaling their engineering team to deliver a subscription model for energy systems. You will join a high-calibre, lean engineering squad working directly with the Head of Engineering and Product leadership. This is a role for an engineer who wants to build products that have a tangible, positive impact on both consumer wallets and the planet. Responsibilities: • Develop quality software and web applications for their customer facing platform, • Analyze and maintain existing software applications, • Discover and fix programming bugs, • Work with non-technical teams and describe the impact of their work in simple terms Qualifications: • Bachelor's degree or higher in Computer Science or related field, • Technical expertise with TypeScript, Node, Postgres, AWS and InfluxDB, • 3+ years of experience in a professional engineering or development position, • Keen interest in the energy sector and green energy initiatives, • Someone with ambitions of eventual technical leadership, • UK Citizen or Settled Status in the UK without the need for sponsorship If you believe you have the required skill set and experience for this position please apply for immediate consideration!

Controls Project Manager (Head of Role) Location: Home‑based with regular home‑office / site split (Midlands or North UK preferred) Team: Managing a team of 5 Function: Project Delivery – Controls & Automation Employment Type: Permanent Role Overview We’re seeking a Controls Project Manager to lead the delivery of multiple automation and controls projects across the UK. This role suits someone with a strong PLC/controls engineering background who has progressed into project delivery and wants full ownership of outcomes, budgets and team leadership. You’ll manage a team of five engineers, oversee all live projects, and ensure delivery is safe, on time and commercially successful. The position is home‑based with a balanced mix of remote work, home office days and site visits. Key Responsibilities • Full ownership of delivery for all live controls/automation projects, • Budget management, forecasting and commercial oversight across the project portfolio, • Scheduling and resource planning for the engineering team, • Lead, coach and develop a team of 5 controls/automation engineers, • Act as the technical escalation point for PLC/controls topics, • Ensure compliance with quality, safety and customer requirements, • Manage customer communication, expectations and project reporting, • Drive continuous improvement in project processes, documentation and delivery standards, • Support pre‑sales, scoping and technical input where required Required Experience & Skills • Strong background in controls/PLC engineering (Siemens, Rockwell, Mitsubishi or similar), • Proven experience delivering automation or controls‑led projects, • Confident managing budgets, schedules and commercial performance, • Experience leading small engineering teams or mentoring engineers, • Strong customer‑facing communication and stakeholder management, • Ability to balance technical depth with project leadership, • Experience in automated material handling, robotics, FMCG, manufacturing or similar, • Exposure to commissioning, FAT/SAT, or integration projects, • Formal project management training (Prince2, APM, PMP), • Ability to support solution design and technical decision‑making What This Role Offers • High ownership and autonomy across the full project lifecycle, • A growing business with investment and a strong project pipeline, • Hybrid flexibility with home‑based working

FuzeHR is now hiring a Service Technician/Service Engineer based in the UK! This is an exciting opportunity to join a highly successful business in the mining/mineral processing equipment space. The successful Service Engineer will provide post sales service, commissioning, and client support for company supplied equipment in domestic and international locations. No need to report into an office or shop daily, this is a fully remote opportunity involving work on customer sites & from home. Apply today! What are the Perks? • Competitive compensation (dependent on experience and qualifications)!, • M-F, day shift schedule with minimal requirement to work evening or weekends, • Work from home while not servicing customer equipment! What are the Responsibilities? • Post-sales support, including client follow-up and training, • Identify issues in the field and resolve them; look for areas of improvement; bring forward ideas or solutions, • Write service reports and commissioning checklists upon trip completion, • Create procedures, instructions, reports, training information which may include manuals, PowerPoint, and videos, • Act as a content expert for Technical Writing department; support their development of manuals, procedures and documentation, • Follow-up on action items identified during commissioning or service trips, • Assist with Falcon SB bowl refurbishment program; generate reports for the Parts Team, help coordinate and support work processes, • Assist with larger projects including assembly, teardown and coordination; lead and direct a third party vendor to fabricate and assemble company equipment, • Assist with shop assembly when resources require it; this may be in Perth, Langley, Montreal, or at an international vendor, • Assist QA department with quality inspections, • Handle warranty claims; disposition and needed actions to see process to completion using new procedures, • Test company equipment after assembly; follow FAT (factory acceptance test) steps; bring forward any concerns and ensure corrections, • Assist with spare parts orders (packing, picking, communication with Langley, etc.); aid with annual inventory count; aid other company departments (Quality, Procurement, etc.) if local support is required What are the Requirements? • Good mechanical knowledge or mechanical aptitude; follows company and client safety protocols; best practices; follows procedures; ability to follow directions; continued growth and development, • Experience with equipment commissioning and service, • Experience with analysing and troubleshooting machinery both mechanically and electrically (Low Voltage), • Able to read, follow, and understand mechanical (assembly) and electrical drawings, • Clear communication with clients and peers on equipment installation, operation, maintenance, and repair, • Understand how to see a job through and adjust your schedule to suit the task at hand, • Demonstrates personal leadership; looks to develop and stays up to date with required training including but not limited to White Card, Senior first aid, HSR, electrical safety, mineral processing, automation, • Use and understand various Automation software; be able to clearly understand directions if being instructed on a program change, • Proficient in MS Word, Excel, PowerPoint and Adobe Acrobat or other PDF editors, • Able and willing to travel domestically and internationally on short notice and up to 50% of the time. Destinations may be underdeveloped, • Hold a valid Australian passport and maintain good standing, • When working onsite, able to match client hours which may require working 10-12 hour shifts, • Flexible with work/personal life balance to communicate with Langley head office at inconvenient times due to the time difference Bonus Points • Millwright (apprentice program), • Electrician (apprentice program), • Mineral Processing or mine experience, • Multiple languages Personal Attributes • Self-starter, proactive and motivated, • Ability to deliver under pressure or in uncomfortable conditions, • Dependable, trustworthy, accountable; owns mistakes and learns from them, • Works well both independently and with others in a team, • Able to accept and grow from constructive criticism, • Well organized and able to prioritize activities, • Confident in making decisions, some of which may not be well received; diplomatic approach to ensure work gets done, • Ability to recognize when to ask for help, • Flexible to work in a small/medium-sized business

SUPPORT ENGINEER (MECHANICAL) UK / REMOTE / HOME BASED BASE SALARY £25-31,500 DOE With locations based close to both London and Edinburgh, Grw Talent’s client has over 20 years of experience designing and delivering highly complex automated storage equipment and managing full turnkey projects from design through to installation, commissioning and through-life support; for clients in a variety of industries. The business is expanding into new geographies, new customers and developing new technologies. They now need to make the key hire of a Support Engineer to join an existing team. The Technical Support team typically work from home / remote. We will look at candidates based remotely across the UK as long as able to travel when needed. Our client provides 24/7 remote technical support to their customers. The Customer Support Technical Support Team works across mainly day and back shifts, some night shifts and weekend cover. Weekly contracted hours are 37.5. Reporting to the Head of Technical Support, the Support Engineer will take responsibility for triaging a range of machine hardware and software faults, working to resolve them remotely and at times onsite, as well as support customer training and supporting in-field proactive and reactive maintenance. Key responsibilities include: • Converse with the clients and establish their issues while acting to maintain the reputation of our company in a courteous and efficient manner., • Working to resolve both mechanical and software machine issues via a remote connection., • Utilising your skills to triage multiple jobs as they come in ensuring that the most pressing are dealt with first., • Reporting persistent issues or breakdowns through the appropriate channels, ensuring a thorough and accurate description of the issue is given., • Working from home – you must be able to focus while on shift to provide our clients with fast and efficient service., • Travel to various sites around the country and across the world to carry out work on the various machines they support., • Servicing of the machines to ensure smooth operation and the decreased likelihood of breakdowns., • Attending breakdowns to provide safe and thorough repairs to machines, getting them back online as soon as possible., • Training of clients so that they can operate their machinery safely and avoid any mistakes being made that could lead to breakdowns. The ideal candidate is educated to HNC level or time served in an engineering discipline – mechanical engineering preferred. Given that solid training is provided we are open to entry level candidates who want to build a career in field / customer service engineering. Candidates will need to show good capability in working through and resolving technical problems; both hardware and software. You will need to be highly PC / tech literate (especially in Microsoft Windows). We would love to hear from candidates with previous field service or remote engineering product support experience. A customer facing and polished personality is required, and this role will suit candidates who enjoy hands-on problem solving and practical projects in their spare time, such as building, repairing, or experimenting with equipment or technology. Additional requirements: a stable and reliable internet connection; ability to travel within and outside of the UK; driving license preferred. The pace and variety contained in this role make it super interesting and you will learn lots, inside an excellent team. Working largely remote with some occasional travel is a major plus. Your base salary of £25-31.5k DOE is backed up with a competitive benefits package including a company bonus scheme, and paid expenses when travelling. To apply for this role please send your resume and reach out to Katie Hydes from Grw Talent or apply via LinkedIn.

Title: Master Auto Technician / Automotive Technical Specialist (B2B) Location: Remote in Midlands, North England hybrid if London based Work style: Field-based ( Fully Remote role if in the Midlands or N. England) Salary up to £55,000 + Car + Bonus + excellent additional benefits Sector : Passenger cars & dealerships Company details You will be joining one of the fastest growing automotive export businesses in the world at a key moment in the transformation of the sector. This is a very exciting role in which you will work for this passenger car business which has experienced stunning growth in the last 2 years. Your role is to essentially to provide the most outstanding level of technical customer care and technical training directly to the dealership network. This role is part of the company’s growth strategy where customer care is at the heart of it's planned growth . The work that you do will directly impact repeat business, dealer reputation and future sales success . Reputation is everything in this sector....not just the provision of a wonderful CAR product, but in the provision of outstanding customer service. This role is 100% field based DUTIES This is a B2B technical support & training role Dealer Communications • Provide a fully field-based technical support to the passenger car Dealer network and create visit reports., • Manage a caseload and liaise with engineers., • Escalate unresolved cases to the appropriate engineering team, • Liaise with Quality Improvement Team and the customer experience team to suggest improvements to the product., • Review technical automotive documentation received from head office., • Create technical presentations and seminars and deliver to on-site technicians, ensuring best practices are shared across the Dealer network., • Create technical service bulletins, troubleshooting guides and training materials., • 5 years of experience in a previous technical role within the automotive sector., • A formal technical or engineering-based qualification or Master Technician experience, • Experience with diagnostic tooling and engineering logging equipment., • Experience in hybrid and electric vehicle systems, • Ability to read and understand engineering drawings, including electrical diagrams., • Full and clean driving licence., • Happy to work fully remotely and field based

Note: no agencies/consultancies, must be in the UK with right to work We're building the digital infrastructure that makes clean energy work in the real world. Seventy million machines run on diesel. The alternatives exist. But the operations are complex, the supply chains are still emerging, and for most companies the transition feels risky. That's the problem we're solving. Logiq Systems builds the operational intelligence layer that makes clean energy work in the real world. One platform for fuel suppliers, rental companies, and asset operators to deploy, monitor, and optimise hydrogen, battery, solar, and alternative fuel systems — at the scale and reliability that industries actually need. We're live across construction, events, and industrial sectors with customers including Toyota, Balfour Beatty, Acciona, Sunbelt Rentals, and Protium. The technology works. Now we're scaling the team that scales the business. If you want to work on infrastructure that matters, in a company early enough that what you do shapes the industry, we'd like to hear from you. UNITED KINGDOM, REMOTE / FULL-TIME Role Summary: We are looking for a Senior Software Engineer (full-stack) to develop the Logiq platform. Working closely with our Head of Product, you will be responsible for building software that forms the core of our main business, as well as defining the long-term technical direction of Logiq Systems. Who we are today: Logiq Systems was founded in 2020 and is currently a team of five. Aran Bates and Ben Lindley are the founders, two friends turned colleagues. We are both dads of kids less than 5 years old (two each). Having both worked on this for two years self-funded (although now venture backed) we are driving a huge market shift in off-grid energy. While it is one that won't change with the speed of the AI bubble - this is infrastructure and hardware, not some Al wrapper over ChatGPT - it delivers sticky and lasting change with our customers and the industries we touch. As a team our passion and mission is improving the world around us, making it better for people and the planet. Our purpose pushes us to be the force of change in this industry. Not just in environmental sustainability by making the world less polluted from carbon, noise and poor air quality, but also in creating a supportive company flexible to the realities of modern life. A company with a diverse, equal, and respectful workforce. What does that really mean though? Well we recognise that talent can exist anywhere in the UK and that people have life commitments that can overlap with traditional 'core hours'. We are remote-first: As a team we are spread across the UK from Edinburgh to London, this means we can work with the best people out there. We also recognise the importance of building a sense of team, meeting regularly (at least once a quarter) and put a lot of emphasis into team building in the 'virtual' work environment also - e.g. daily team video calls, non- work Slack channels such as one specifically for sharing the music we are listening to. Although for this role there is a preference to have a candidate within around an hour of travel to Edinburgh or Oxford to work with the founders or the Head of product in person more regularly. Flexible working: To manage the interface of life and work we operate a flexible working policy, at the start of every week we have a whole team standup and in that we clearly communicate as a team what commitments people have that might cut into the working day or lead to a hard stop at the end of the day, so that as a team we can ensure that life and work fit together. Supporting women and primary carers in tech: Both Ben and Aran fully recognise the importance of building a supportive working environment for women and parents so they can continue a career, while remaining supportive and attentive to both kids and work. This has been heavily influenced through their experience as fathers and with partners who continue to have successful careers, while sharing parenting loads. The team we are building: The team we want to build is one where we are: • Passionate about making a difference. We are pushing change through a traditional market there meaning there are naysayers, so it is very important we have strong belief in the change we are driving., • Flexible and comfortable with ambiguity. We must be flexible as the market is early and developing. You will be shaping a new offering in the clean energy industry right from the start!, • Extremely self-motivated with a strong work ethic. We are a small team and need people to own their work. We also work hard because we love what we do!, • Fun! We need to enjoy what we do, while still being proud about the quality of our work., • Humble, authentic, and honest. We give credit where credit is due. We can respect, support and celebrate others for the value they bring., • Comfortable being challenged. We believe in creating an environment where we feel comfortable and safe enough for ideas to be challenged in a constructive manner., • Curious. Curiosity drives improvement and innovation. Always ask why. The Role: As a Senior Software Engineer, you will be responsible for the long-term technical direction of the Logiq platform and products, which provide real-time operational intelligence for connected clean energy assets. You will be designing and developing new products, features and improvements to the Logiq platform, delivering value to our growing customer base and the key capabilities required to evolve our growing business. As a senior member of the team, you will also have direct input into the product direction, working closely with the Head of Product to shape how Logiq develops as we scale. You will also be the champion of software engineering best practices across Logiq Systems. A few of your responsibilities: • Design and develop full-stack features using React, Python, PostgreSQL and serverless technologies (AWS Lambda, Fargate)., • Design and implement RESTful APIs and event-driven systems., • Maintain, extend and improve optimisation, alerting and forecasting models., • Implement and maintain CI/CD pipelines., • Ensure high-quality code through peer reviews, automated testing, documentation and adherence to software development standards., • Take ownership of the technical architecture and engineering processes., • Collaborate closely with a small startup team. To thrive in this role: We expect you to: • Be comfortable with variety and shifting priorities. Early-stage companies require adaptability, and you'll be working across very different types of tasks., • Take ownership of outcomes, not just tasks. You'll be given problems to solve, not always detailed instructions on how to solve them. We'll provide context and support, but you should be confident running with work and coming back with solutions or thoughtful questions., • Balance quality with speed. Early-stage work requires knowing when "good enough" is better than "perfect but late"., • Ask questions and challenge ideas respectfully. We value curiosity and constructive input across the team. We value people who bring their perspective and aren't afraid to ask "why?" or "what if we tried...?". Equally they are comfortable with their ideas also being respectfully questioned. We put the problem being tackled in the middle. What you'll need to do this job: • Full-stack: Proven experience in full-stack software development. We are using Python (REST & GraphQL) for the backend, React for the frontend., • Cloud architecture design: Proven experience in scalable cloud architecture design., • API design: Solid understanding API design (REST & GraphQL)., • SQL/NoSQL databases: Experience working with SQL (Postgres) and / or NoSQL databases., • AWS: Familiarity with the AWS Serverless stack and event driven architectures., • Customer Mindset: We value engineers who have a strong product and customer-centric mindset., • Communication: Excellent communication and collaboration skills to explain ideas clearly., • Collaborative and low-ego approach: You contribute positively to team culture and work well with others., • Agile: Comfortable with very lean/agile processes. We want you to be involved in all phases of the development lifecycle and bring your unique talents to the process., • DevOps: Experience with DevOps including setting up and managing CI/CD pipelines and terraform deployment., • AI enabled: Comfortable with leveraging AI to better assist developer workflows and rapid prototyping, • Testing: A strong testing mindset. If you think you meet most of the criteria, please get in touch! Experience we'd love to see: • Experience in developing high-scalability systems, • Experience with IoT data collection and processing pipelines. We are using a combination of Node-RED, MQTT, Telegraf, Linux, Python, InfluxDB and TimescaleDB., • Experience with integration of 3rd-party systems, • Experience with statistical modelling, ML optimisation & forecasting, • Strong data analytics skills, • Experience in early-stage start-ups, consulting, or high-growth environments where you've navigated ambiguity and taken initiative, • Experience working on (renewable) energy products or telemetry producing systems Location: • United Kingdom, Remote full-time, • We are remote first. We meet regularly (around once a quarter at least)., • We can’t currently support visas so you must have the right to work in the UK., • Preference for 1hr travel proximity to Edinburgh or Oxford to meet semi-regularly to work with founders or Head of Product. Remuneration: • £55,000 to £70,000/year salary depending on experience, • Share options in Logiq Systems

Talentmark are recruiting for a Senior Development Chemist / Product Development Manager to join a Lubricants Manufacturing company at their site based in Greater Manchester on a full time, permanent basis. The Company: An internationally recognised UK manufacturer of specialist industrial lubricants, known for its strong focus on innovation and formulation science. With integrated R&D and manufacturing facilities, the business develops tailored solutions for complex engineering applications, supplying customers worldwide via an established global network. Location: Greater Manchester Your main duties will be: • Work with Production on the manufacture of new products and assist with other products as required, • Work with Production to improve the right first time rate, and help improve manufacturing processes and procedures, • Work with other departments such as Commercial and Marketing to contribute to business strategy development through attendance of the Product focus groups, writing of strategy docs, • Attend customer sites as required to provide commercial with technical support, • Formulate and develop new products, improve existing products, • Create customer-facing (TDS etc) and internal documentation (QC specification etc) and SAP records for new products, • Prepare technical reports and presentations, • Liaise with Quality Control re problems with samples, batch monitoring and creation of QC specification for new products, including Safety Data Sheets Your Background: The ideal candidate for this role will have the following skills and experience: • Industrial lubricants experience, • Chemistry degree (or above) desirable, • Grease product development and plant support knowledge highly desirable, • Strong motivation and organisation skills, • Familiarity with product development methodologies Entitlement to work in the UK is essential. For more information or to apply for this Senior Development Chemist position, please contact Alex Willson on 01246 457702 or email . Please quote reference 182308. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page ___) and follow us to see our latest jobs and company news.

Group Marketing Director | Elderly Care Home Group UK Wide (Office Based with Travel) Salary: £80,000 – £90,000 Base + Bonus + Benefits Are you an experienced marketing leader ready to take ownership of a national, multi-site care home group’s entire commercial marketing strategy? Do you enjoy building structure, improving performance, and driving occupancy growth across multiple locations while remaining hands-on and operational? Are you looking to join a growing, privately owned care organisation where you can directly influence revenue, customer experience, and long-term expansion? Then this could be the opportunity for you. We are working in partnership with a highly regarded elderly care home group to appoint a Group Marketing Director in a newly created senior leadership role. This position has been created to professionalise and centralise all marketing activity across the organisation, supporting growth ambitions while maintaining exceptional service standards. The Opportunity This is a pivotal, group-wide leadership role with significant visibility and influence across the business. The Group Marketing Director will take ownership of all marketing strategy, execution, and standards across A multi-site elderly care home portfolio throughout the UK, ensuring a consistent, high-quality approach to enquiry generation, conversion, and occupancy performance. This role will report directly into senior ownership and work closely with home managers across the group to improve commercial performance through stronger marketing, better enquiry handling, and enhanced customer experience. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable improving both digital marketing performance and frontline enquiry conversion standards. Key focus areas include increasing enquiries, improving occupancy rates, strengthening average weekly fee performance, and creating a more centralised, measurable marketing function across the group. About the Provider This is a privately owned group of elderly care homes operating across the UK .The group operates with a decentralised structure, where each home functions as an individual business led by its own Home Manager and supported by local administration teams. There is a strong focus on premium service delivery and maintaining high-quality resident experiences. The organisation is now entering a significant growth phase and is seeking a Group Marketing Director who can help drive occupancy, strengthen fee positioning, and improve overall commercial performance across the group. Key Responsibilities Group Marketing Strategy • Develop and lead a centralised marketing function across all homes, • Take ownership of all group-wide marketing activity, standards, and execution, • Align marketing strategy directly to occupancy growth and revenue performance Occupancy & Revenue Growth • Drive enquiry generation across all locations, • Improve occupancy rates and conversion from enquiry through to admission, • Support average weekly fee growth through stronger commercial positioning, • Identify opportunities to improve pricing strategy and revenue per resident Customer Journey & Conversion • Oversee and improve the full customer journey from first enquiry to resident admission, • Improve telephone enquiry handling and lead conversion standards, • Enhance show round experiences and admissions processes across all homes, • Implement better enquiry tracking and reporting to improve conversion performance Digital Presence & Brand Standards • Improve website quality and online presence across the group, • Strengthen social media performance and wider digital marketing strategy, • Optimise listings across online platforms, • Refresh brochures, collateral, and marketing materials across the portfolio, • Ensure consistent brand presentation across all locations CRM & Systems Development • Review and improve current marketing systems and reporting structures, • Lead the potential implementation of a CRM platform to improve enquiry tracking and conversion analysis, • Build stronger visibility of marketing ROI and enquiry pipeline performance Home Presentation & Commercial Support • Work closely with Home Managers to improve local marketing effectiveness, • Support standards around activities, presentation, and resident experience that impact occupancy, • Regularly visit homes across the UK to review standards, support implementation, and drive consistency, • Act as the central link between marketing performance and operational delivery The Ideal Candidate You will be a commercially driven and highly credible marketing leader, capable of improving performance across multiple sites while building strong relationships with operational teams across the business. Essential: • Proven experience as a Marketing Director, Head of Marketing, or senior commercial marketing leader, • Strong track record of improving occupancy, enquiry generation, and conversion performance, • Experience in multi-site service led businesses, • Strong understanding of customer journey optimisation and sales conversion, • Commercially astute with the ability to directly link marketing activity to revenue outcomes, • Excellent stakeholder management and influencing skills, • Comfortable operating autonomously in a broad leadership role Desirable: • Experience within elderly care, care homes, or wider health and social care sectors, • Exposure to private pay service models, • Experience implementing CRM systems or enquiry tracking platforms, • Understanding of pricing strategy and revenue optimisation You will be hands-on, pragmatic, commercially aware and someone who can introduce structure and accountability while working collaboratively with home managers and operational leaders. This role requires someone who can lead from the front, not purely from behind a desk. Package & Benefits • £80,000 – £90,000 base salary (dependent on experience), • Performance-related bonus scheme linked to occupancy and average fee growth, • Opportunity to shape a newly created senior leadership role, • Direct influence over national commercial growth strategy, • Long-term progression within a growing privately owned organisation Location & Working Pattern This role is office-based, 5 days per week. Office location is flexible and can be based in London or another accessible UK location depending on the successful candidate. There is an expectation of UK-wide travel across all homes. Interview Process First Stage: Initial Teams interview Second Stage: Teams interview with client Third Stage: Final interview with the Director (Face-to-Face or Teams) Summary This is a unique opportunity for an ambitious and commercially focused marketing leader to step into a broad and highly influential Group Marketing Director role within a growing elderly care group. Offering autonomy, visibility, and the opportunity to shape group-wide marketing strategy from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with significant growth ambitions. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

Head of Licensing & Branded Buying | Large UK Retailer £85,000 - £110,000 + Car Allowance, Bonus, Pension & Private Healthcare This is a high-impact, revenue-owning leadership role, not a traditional buying position. You'll take ownership of a major commercial pillar of the business, responsible for partnership and licensed collections delivering close to 50% of total revenue. This is about driving growth, building strategic partnerships, and owning the end-to-end commercial outcome. We're looking for a commercially driven leader with proven experience across licensing, royalties, and wholesale. You know how to structure and negotiate deals that deliver, whilst protecting margin, driving uplifts, and building long-term, scalable partnerships. You'll likely come from a buying background, with a sharp eye for trend and a track record of building tight, balanced, high-performing ranges. Just as importantly, you can flex between product, partner, and brand, aligning commercial opportunity with the vision of licensors, brands, and talent. This role sits at the centre of everything: • Defining and delivering partnership collections, • Leading commercial negotiations across licensing and wholesale, • Translating trend into cohesive, customer-relevant product, • Working collectively with buying, design, suppliers, wholesalers and marketing, • Shaping brand positio...

Job Description: iOS Engineer at everyLIFE Position Type: Permanent. Location: UK-based Remote. Head Office located in Farnborough, Hampshire. Benefits include: 25 days holiday + 3 additional days over Christmas, early finish Friday, private medical insurance, life insurance, Cycle-scheme, free non-fiction book scheme. Working Hours: Full time Following the successful launch of PASSgenius™, our cutting‑edge suite of AI, data, and automation tools, we’re entering an exciting period of rapid growth. To accelerate what comes next, we’re searching for a full‑time iOS Engineer to join our fast‑moving, feature‑rich app team. The Role • Be part of a team of highly skilled engineers to deliver polished features on consistent basis in a high pace environment. We deploy code every two weeks to thousands of users., • Directly responsible for the development and deployment processes – make sure that the features are shipped optimally, and product stays healthy once they hit production., • Design, review, write and test code. This is hands-on engineering role, and you will be directly involved in the design and development of new features, writing, reviewing and testing code., • Insist on the highest standards and create functional and engaging features that will delight our users., • Provide feedback to teammates to make your team the best version of itself. Desired Skills • Bachelor’s degree in Computer Science or related field, or equivalent experience, • 4+ years of experience with iOS mobile app development, • Good working knowledge of iOS platform, Swift, GRDB, SwiftUI, Combine, • Good communication skills and the ability to work effectively in a remote team environment, • Attention to details – any code that makes it into the product directly impacts the lives of people being cared for, • Strong computer science fundamentals in object-oriented design, algorithms and data structures, • Self-starter, analytical and creative, • Strong team player with a positive attitude, • Experience writing clean, testable, high-quality code, • Good understanding of object oriented and SOLID principles, and clean code architecture, • Experience writing apps using The Composable Architecture, • Good experience with writing unit tests, • Familiar with git and/or git-flow, Bitbucket, JIRA, Confluence, Bitrise, Bugfender Bonus • Experience in Agile methodologies such as Scrum or Kanban, • Good knowledge of test automation using XCUITest, • Good understanding of material design and offline first UX/UI, • Knowledge of Android platform, Kotlin, Room, Coroutines, Koin Our mission is to create effective tools and services that release the potential of care teams. Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. Please note that this is a UK based role, and we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. If you have any questions, please email Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

REM Associates Ltd is seeking a Director of Customer Experience in Manchester. This fast-growing company requires a leader to take ownership of KPIs and strategic responsibilities, shaping customer functions in a dynamic environment. Ideal candidates should have over 7 years of experience in service

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The Head of Creative will be responsible for translating the brand’s DNA into compelling, cohesive storytelling across all touchpoints—from campaign direction to digital, social, retail, and customer experience. Proficiency in creative tools and an understanding of production processes. Working

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Job Title: Wine Development Manager Reports to: Sales Manager Depot: LWC Leyland covering customers within the Manchester area Overview Direct management of the top 50 wine accounts within the region. Delivering quality new wine business in the region from existing or new accounts. Maximising the wine performance within the region through the training and education of Account Managers, key events, tastings, liaising with WSET course providers and running these courses at the regional depot. Supporting the LWC wine business in Key and National accounts, and occasionally travelling to our head office in Manchester. Main Duties Opening new wine accounts, working alongside the Account Managers. Maintaining and updating a live customer prospect list. Working closely with Account Managers on existing customers. Account management of the top 5 percent of each Account Managers customer base. Wine reviews to be undertaken half-yearly with agreed top 50 wine accounts within the region. Responsibility for Wine Development Plans within Key Accounts as and when agreed. Maximise wine opportunities through quarterly account reviews with Account Managers, e.g. Wine of the Month. Minimum of 15 days per month in trade to include:- - Prospecting; - Visit to top 20 wine accounts - minimum 3 visits per year; - Training. Commercially building wine lists in line with market trends. Maximising profitability by identifying LWCs own brand opportunities. Presenting a wine slot at each monthly depot meeting. Management of samples. Completing weekly call logs and sending them to the Line Manager. Attending monthly meetings with the Line Manager to discuss sales performance. Attending quarterly meetings with the Regional Sales Manager to discuss depot wine performance. To be fully prepared for Management, RSM, WDM meetings and 1:1s. Work closely with the Depot Managers, Stock Controllers, Telesales and Wine Team. Take ownership of Regional Wine Tastings and wine-led events. Knowledge and Experience: Commercial experience of selling wine (on-trade preferred). A good track record in sales and meeting growth targets. Knowledge of the wine trade and trends. The ideal Wine Development Manager will also have a WSET Level 3 Award in Wines. LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However, we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,800 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester. TPBN1_UKTJ

PPC Manager • 7+ years experience managing Google Ads and Microsoft Ads campaigns • Experience running Meta Ads campaigns across awareness and conversion objectives • Strong experience scaling non-brand search and Shopping campaigns • Deep understanding of bidding strategies, match types, Quality Score, and auction insights • Experience with product feed optimisation and segmentation • Knowledge of Customer Match Lists and audience targeting strategies • Analytical mindset with strong data interpretation skills • Experience running structured testing and experimentation frameworks • Lead ownership of Google Ads, Microsoft Ads, and Meta paid media campaigns • Opportunity to drive measurable revenue growth within a growing eCommerce environment fast-growing organisation that operates a successful eCommerce platform serving both B2B and B2C customers. The business is investing heavily in digital performance and is looking for a hands-on, analytical PPC Manager to take ownership of paid media strategy and execution while identifying opportunities to scale revenue. • Clear opportunity to own and shape paid media strategy • Collaborative marketing team environment • Exposure to large-scale paid media budgets and growth projects • Opportunity to influence CRO, feed optimisation, and audience strategy As PPC Manager, you will take full ownership of all paid advertising activity across Google Ads, Microsoft Ads (Bing), and Meta. Working closely with the Head of eCommerce and wider marketing team, you will manage campaign performance, identify growth opportunities, and optimise revenue through careful management of key metrics including CTR, CPC, impression share, and ROAS. You will also play a key role in Shopping feed optimisation, audience segmentation, and Customer Match strategies, ensuring campaigns align with user lifecycle and intent. This role suits someone who enjoys deep analysis, structured experimentation, and uncovering performance insights from data while maintaining a strategic view of account growth. Key areas of focus include: • Optimising paid search and Shopping campaigns for revenue and ROAS • Improving CPC efficiency and impression share across non-brand campaigns • Managing and improving product feeds for Shopping performance • Developing audience and Customer Match strategies • Running structured testing across bidding strategies, targeting, and creative • Collaborating with internal teams to improve landing page performance and CRO • Reporting insights and strategic recommendations to senior stakeholders Key skills PPC, Paid Media, Google Ads, Microsoft Ads, Meta Ads, eCommerce, Shopping Campaigns, Performance Marketing, CRO, Digital Marketing, Audience Targeting, Campaign Optimisation

Head of Menswear | Product Development & Design | Exclusive, Premium £60,000 - £80,000 | Hybrid | Greater Manchester About You Currently operating at Product Development Manager, Buying Manager, Design Manager or Head of level Menswear specialist - this is a non-negotiable Strong understanding of brand building through product You know how to create collections that feel premium, cohesive, and considered Deep appreciation for design-led businesses, with the ability to support and elevate creative vision Proven experience across product development, sourcing, production, and costing Commercially astute, with the ability to balance creativity and performance Experienced in team leadership, with a focus on development, delegation, and progression Confident working cross-functionally and influencing at senior level Highly organised, hands-on, and comfortable operating in a fast-paced environment We're partnering with a growing, design-led brand to appoint a Head of to lead their menswear function. This is not a traditional retail product role, this is a brand-first environment where product, design vision, and storytelling all sit at the core of everything. We're looking for someone who truly understands how to build product that feels elevated, cohesive, and exclusive. Someone who respects that design leads the vision and knows how to translate that vision into commercially successful, well-executed collections. The Role This is a leadership position sitting at the intersection of design, product development, and commercial delivery. You will be responsible for shaping and executing the menswear product strategy, ensuring collections are not only creatively strong but also deliver against margin, sourcing, and trading objectives. You'll act as the bridge between Design, Merchandising, and Production-bringing structure, pace, and commercial clarity, while protecting the integrity of the brand vision.. Key Responsibilities: Lead the end-to-end menswear product function, from concept through to launch and in-season trade Translate design direction into cohesive, commercially viable collections Partner closely with Design, Tech and Merch to ensure product vision is executed with integrity and consistency Own range architecture, ensuring collections feel elevated, balanced, and on-brand Collaborate with Merchandising to plan, trade, and optimise performance Oversee sourcing, production, and costing to ensure margin and quality targets are met Build and maintain strong supplier relationships across global markets Stay close to market trends, competitor landscape, and customer insight Lead, mentor, and develop a high-performing product team Drive clear processes, accountability, and cross-functional alignment What Sets This Role Apart: A genuinely design-first brand where product and creativity lead decision-making Opportunity to shape and evolve a menswear category with real autonomy A role that blends creative instinct with commercial execution Strong visibility and influence across the wider business BH36078 TPBN1_UKTJ

Planning Enforcement Team Leader Pay Rate: £45.00 - £50.00 per hour Location: Rochdale Full time, 7.4 days per week Temporary until April 2027 Full Driving licence (UK) required We are seeking a highly experienced and professional Team Leader to manage our Planning Enforcement team. The delivery of a high‑quality, performance‑focused service is a central priority of the Planning Service, and this role plays a critical part in ensuring those standards are consistently met. The successful candidate will demonstrate a professional, solutions‑driven approach and the ability to operate effectively within a demanding regulatory environment. You will be expected to exercise sound judgement, apply a measured and flexible approach to complex problem solving, and manage a broad range of enforcement matters. You will bring proven experience of leading and managing a team within a planning enforcement context, with the ability to maintain performance, ensure compliance with statutory requirements and support the development of staff. Strong interpersonal and communication skills are essential, enabling you to engage confidently and authoritatively with members of the public, developers, elected Members and other key internal and external stakeholders. The role requires a confident and adaptable professional, capable of representing the authority at court proceedings when required. A strong working knowledge of ICT systems is essential to support effective case management and service delivery. Applicants must be able to demonstrate significant experience in planning enforcement and team management, alongside a commitment to delivering a robust, consistent and customer‑focused enforcement service. Key Duties: 1. To take the lead role in pro-actively resolving, or negotiating solutions, to major, high profile and complex enforcement cases (and related matters) including unauthorised uses of land and buildings and the condition of land and buildings, working where necessary with local communities, other Council services, partner organisations and external agencies and elected members. 2. To lead on investigations of alleged breaches of planning control through the monitoring of development sites, including minerals extraction and waste disposal sites, to ensure compliance with approved plans and conditions of any planning permission, or terms of any legal agreement. 3. To collect evidence, prepare correspondence, legal notices and files for delegated authorisation to proceed with any necessary legal action and to prepare prosecution files, and on occasion give evidence for Appeals attending as necessary public inquiries, court hearings or similar proceedings., 2. To prepare and lead on the development and implementation of the enforcement plan and performance management systems to monitor and manage the performance of the Enforcement Team in relation to service targets. To maintain accurate records relevant to the Service and identify and implement business improvements to enhance customer outcomes and maximise efficiency., 3. To ensure the effective enforcement of S106 legal agreements by undertaking regular S106 review meetings with relevant departments / budget holders, and working proactively with land owners and developers., 4. Where required, to sign off delegated reports on enforcement decisions and related applications, consultation responses and other related decisions and reports for relevant committees, under delegated powers within the bounds of the relevant scheme of delegation, and if necessary, referring matters to the Head of Planning or Assistant Head of Planning as appropriate within the scheme of delegation or any other established protocols, 5. To procure and thereafter instruct and manage external consultants, including specialists, for matters relating to enforcement cases, inquiries or hearing and prosecutions. 8. To ensure compliance with relevant legislation and service quality management procedures checking reports, recommendations and enforcement notices to be determined under delegated powers, by Planning and Licensing Committee or other relevant committees or panels., 6. To ensure the Council’s Code of Conduct for Members and Officers dealing with planning matters is fully complied with., 7. To write clear and professional reports of complex planning issues. To attend and provide professional advice on planning enforcement matters to be determined by the Planning and Licensing Committee, or other Committees, partnerships, public meetings or working parties of the Council, as may be required by the Service Management Team., 8. To advise the public, developers, other professional groups, organisations and individuals and other Council Services, Members of the Council and Members of Parliament on development management issues and procedures offering advice and guidance, including the initiation of correspondence, on such matters in accordance with Service and Council policies and objectives. Sure Start Staff act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities

Generous base salary. OTE £125K+, plus potential of an additional Annual Performance Bonus for outstanding performance. £6K car allowance. Full-time, permanent role Remote – roles available across the UK Monday to Friday Reporting to Head of Corporate Sales & Partnerships The role At Handepay Mid-Market, part of PayPoint Group, we support higher-value UK merchants with tailored payment solutions designed to scale with their businesses. As we continue to build our Mid-Market proposition, we’re looking for experienced, consultative sales professionals to help drive early success and establish Handepay Mid-Market in the UK. As a Corporate Sales Manager, you will be responsible for acquiring new UK merchants with annual card turnover of £1m–£20m, managing the full sales lifecycle and delivering solutions that create genuine commercial value for our customers. The Team Handepay Mid-Market focuses on complex, higher-value merchants, delivering solutions across card acquiring, POS/EPOS, eCommerce, and value-added services. You’ll work closely with the Head of Sales & Partnerships and wider virtual teams, operating in a high-trust, high-accountability environment where quality, consistency, and customer outcomes matter. What You’ll Own New Business Development Identify, qualify, and win new Mid-Market merchants through self-generation, introducers, and group-led opportunities Own the end-to-end sales process from prospecting and discovery through to negotiation, close, and handover Build and maintain a strong, high-quality pipeline aligned to agreed target sectors and regions Consultative & Solution-Led Selling Conduct detailed discovery to understand customer needs, transaction profiles, and operational challenges Position Handepay Mid-Market’s solutions across: Card acquiring POS and EPOS eCommerce and omnichannel payments Value-added services and asset finance (where appropriate) Develop commercially sound proposals that balance customer value with profitability Stakeholder Management Build relationships with multiple buyer stakeholders, including finance, operations, IT, and ownership Confidently engage and present at senior decision-maker and C-suite level Work collaboratively with internal teams across Product, Risk, Onboarding, and Implementation to progress opportunities Sales Discipline & Governance Maintain accurate CRM records, pipeline updates, and forecasts Manage sales cycles effectively to maximise conversion, deal value, and customer satisfaction Operate within agreed pricing, risk, and compliance frameworks Market & Partner Engagement Build and nurture introducer and partner relationships to generate and progress opportunities Establish Handepay Mid-Market’s presence within your chosen sectors through networking and market activity Share market insight, competitor intelligence, and customer feedback to inform wider strategy What We’re Looking For Essential Proven experience in B2B sales within payments, fintech, financial services, or SaaS Strong track record of self-generating and closing complex, higher-value opportunities Consultative selling approach with strong commercial judgement Excellent communication, negotiation, and stakeholder management skills Desirable Experience selling card acquiring, POS/EPOS, eCommerce, or omnichannel solutions Experience working with introducers or partner-led sales models Sector or vertical specialism within higher-value merchant environments Why Handepay Mid-Market? Opportunity to be part of a growing Mid-Market sales channel from an early stage High autonomy with the backing of a well-established payments business Exposure to complex, rewarding sales opportunities Clear progression opportunities as Handepay Mid-Market scales About Handepay Handepay, part of the PayPoint Group, are a leading player in the payments industry because we have a remarkable proposition that is unrivalled. Combined with our core values of transparency, honesty and integrity, it is clear to see why our Trustpilot reviews are among the best in the industry. We believe every customer and every employee counts. We treat you as an individual and make sure you are fully supported to achieve your goals. Benefits We are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits. 33 days annual leave (inclusive of 8 UK bank holidays) Contributory pension scheme and life assurance Discounts through our employee benefits platform Employee assistance programme You may have experience in the following: Corporate Sales Manager, Mid-Market Sales Manager, B2B Sales Manager, Payments Sales Manager, Fintech Sales Manager, Enterprise Sales Executive, Business Development Manager, Strategic Account Manager, Merchant Services Sales Manager, SaaS Sales Manager. REF-(Apply online only)

A bit about us. Grind is a coffee company that was born in London, but now also lives in Manchester! Since opening Shoreditch Grind in 2011, we've expanded across the city with cafés, coffee shops, trucks, and a state-of-the-art coffee roastery. Now, weve opened our first location outside of London, in the centre of Manchester. Coffee is at the forefront of what we do and who we are. We are coffee specialists and have always aspired to deliver the best quality, service, and consistency of product at all our Grind locations. Each of our cafés has an incredible team serving speciality coffee, mixing cocktails, and cooking amazing foodall to the beat of a great playlist. Now, were looking to build another all-star team for our very first café-restaurant in the heart of Manchester, in St Michaels Square. Every team at every location is involved in our mission to use coffee as a force for good. Whether its through sourcing avocado peel straws and recycled material containers on site, creating the UKs first home-compostable coffee pods, or using 100% plastic-free packaging, we want to be the worlds most sustainable coffee company. We set up our own charity, the Better Coffee Foundation, to undo the damage caused by the global coffee industry by recovering ocean-bound plastic with every coffee pod, iced coffee can, and cup of coffee we sell. A bit about the role. This is a great opportunity for a passionate Chef de Partie, looking to join and progress in a fast-paced restaurant group. Our Grind locations offer all-day dining and focus on using fresh seasonal produce to develop a dynamic menu. As a Chef De Partie, you will be responsible for supporting the kitchen team to deliver exceptional food that is in line with our Grind standards across the group. You will be confident in working a nominated section (as instructed by the senior chef on shift), and extremely team-driven in order to achieve the best service results. To be eligible for this role, you will need to have previous experience working in a similar position and possess knowledge of kitchen production and procedures. Role responsibilities. Support the Back of House team in the operation of the kitchen and planned production of the menu Ensure food production and standards are carried out in a timely fashion across services & one section as agreed by the Head Chef or Senior Sous Chef Ensure that the reputation for excellent food and service is upheld at all times to Grind standards Ensure that cleanliness of the kitchen is upheld to the highest standards Remain customer focused always, being approachable and quick to exceed customer expectations Support kitchen production as required Report any hazards or maintenance issues to the Head Chef or Senior Chef on duty Wear full and correct uniform always Undertake any other reasonable duties requested by Line Manager Youll have. Good communication skills to enable effective dialogue with colleagues and customers Able to perform well and remain professional whilst under pressure Dedicated team-player, who strives for excellence and is results-driven Mindful of observing & safeguarding professional standards Enthusiastic, with an eagerness to learn new skills and a commitment to personal professional development Diversity and Inclusion. Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status. If there are any adjustments you need to help you bring your best self to an interview with us please let us know. Benefits and Perks. NEST Pension: We offer a pension scheme to help you plan for your future. Stream: Take control of your finances with on-demand access to your earned wages, financial coaching, and more. Employee Loan: Access an interest-free loan of up to £1,000 to help with unexpected expenses. Referral Bonus: Earn a bonus for bringing great talent to our team (£250 for employees, £450 for managers). Discounts online: Up to 40% off our retail line online. SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support. Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations. Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites. Meals on Duty: Enjoy one staff meal on shifts over 4 hours, and two staff meals on shifts over 10 hours Social Events: Join us for team social events to connect and have fun. Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible. Grind run a tronc scheme, which is managed by an independent tronc master. Tronc payments are variable and not guaranteed, this number is likely to fluctuate depending on site performance and individual eligibility. TPBN1_UKCT