Head of customer experience jobs in Middleton - Page 3Create job alerts

Job Title: Wine Development Manager Reports to: Sales Manager Depot: LWC Leyland covering customers within the Manchester area Overview Direct management of the top 50 wine accounts within the region. Delivering quality new wine business in the region from existing or new accounts. Maximising the wine performance within the region through the training and education of Account Managers, key events, tastings, liaising with WSET course providers and running these courses at the regional depot. Supporting the LWC wine business in Key and National accounts, and occasionally travelling to our head office in Manchester. Main Duties Opening new wine accounts, working alongside the Account Managers. Maintaining and updating a live customer prospect list. Working closely with Account Managers on existing customers. Account management of the top 5 percent of each Account Managers customer base. Wine reviews to be undertaken half-yearly with agreed top 50 wine accounts within the region. Responsibility for Wine Development Plans within Key Accounts as and when agreed. Maximise wine opportunities through quarterly account reviews with Account Managers, e.g. Wine of the Month. Minimum of 15 days per month in trade to include:- - Prospecting; - Visit to top 20 wine accounts - minimum 3 visits per year; - Training. Commercially building wine lists in line with market trends. Maximising profitability by identifying LWCs own brand opportunities. Presenting a wine slot at each monthly depot meeting. Management of samples. Completing weekly call logs and sending them to the Line Manager. Attending monthly meetings with the Line Manager to discuss sales performance. Attending quarterly meetings with the Regional Sales Manager to discuss depot wine performance. To be fully prepared for Management, RSM, WDM meetings and 1:1s. Work closely with the Depot Managers, Stock Controllers, Telesales and Wine Team. Take ownership of Regional Wine Tastings and wine-led events. Knowledge and Experience: Commercial experience of selling wine (on-trade preferred). A good track record in sales and meeting growth targets. Knowledge of the wine trade and trends. The ideal Wine Development Manager will also have a WSET Level 3 Award in Wines. LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However, we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,800 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester. TPBN1_UKTJ

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Wythenshawe, Manchester. The role is on a permanent basis. £25,500 (Maternity cover fixed term contract) The Role: As a Customer Service Advisor, you’ll deliver office-based after-sales support to customers. Working within a dynamic team, you’ll play a key role in enhancing the customer experience and supporting business performance through efficient process management and proactive service delivery. Key Responsibilities: Deliver first-line after-sales support to trade and customers via phone and email. Accurately process orders for accessories and point-of-sale items. Maintain detailed records of all complaints, ensuring timely and effective resolution. Manage and update in-house systems Provide general administrative support Assist with warehouse operations, including picking, packing, posting and dispatching goods to customers. Process inbound deliveries, check stock, and ensure all items are booked in and stored correctly. Handle customer returns and ensure accurate processing within SAP. Source and maintain general office supplies and stationery. Hybrid role (3 days a week in office) Core hours are 8.15am to 5.00pm Monday to Thursday and 8.30am to 4.00pm on a Friday, 37.5 weeks a week Start Date ASAP in April 2026 The individual We’re looking for people who have: Proven experience in a customer service or complaints-handling environment. Skilled in coordinating effectively between consumers, suppliers and internal/external stakeholders. Capable of managing multiple tasks with accuracy, efficiency and professionalism. Experience using business systems or similar platforms is advantageous. Excellent written and verbal communication skills. Strong IT proficiency, including word processing, spreadsheets, and CRM systems. Quick to identify and resolve issues, escalating appropriately when required. Able to remain calm, professional and empathetic in challenging situations. Highly organised with a strong focus on meeting deadlines and delivering results. Demonstrates ownership, attention to detail and a commitment to accuracy. Balances empathy with sound business judgement to achieve effective outcomes. Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

A well-established manufacturer of industrial machinery is seeking an experienced Electrical Project Engineer to join its engineering leadership team based in North Manchester. This is a key role, reporting to the Head of Engineering & Operations, with responsibility for leading and improving all electrical engineering activities across a diverse range of machinery projects. The Role You will act as the internal authority on electrical and control systems, ensuring all projects are delivered to the highest standards of compliance, performance and efficiency. You will bridge electrical design, controls integration, installation and commissioning — driving consistency, cost control and technical innovation across the product range. Key Responsibilities Project Delivery & Technical Oversight • Define and approve electrical design scopes and interface documentation, • Review and validate control panel designs, schematics and layouts, • Provide technical leadership from concept through to FAT, SAT and commissioning, • Coordinate with mechanical design teams and external control system partners, • Deliver or oversee factory and site acceptance testing, • Support commissioning and customer training on site Compliance, Safety & Quality • Ensure compliance with EN60204, UKCA/CE and machinery directive requirements, • Lead or support risk assessments and functional safety reviews, • Maintain accurate and complete technical documentation, • Promote best practice across electrical design and installation Continuous Improvement & Innovation • Develop standard electrical designs and preferred component libraries, • Improve reliability, modularity and build efficiency, • Introduce modern technologies including condition monitoring and energy efficiency solutions, • Support integration of digital reporting, remote monitoring and predictive maintenance features, • Explore Industry 4.0 and industrial IoT applications About You • Degree (or equivalent) in Electrical, Control or Automation Engineering, • Proven experience within industrial automation, machinery or control systems (Siemens platforms advantageous), • Strong knowledge of EN60204, UKCA/CE conformity and functional safety, • Ability to interpret and produce electrical schematics and control documentation, • Experience managing suppliers, coordinating projects and controlling costs, • Proficient with MS Office 365 and AutoCAD Electrical or EPLAN, • Organised, analytical and proactive with a hands-on approach This is a brand new role within the business and they seek a driven individual to come on board and help develop this part of the engineering team. The company is offering a salary of up to £60k with great development prospects for the future. Please apply immediately or contact Ruth Llewellyn at White Label for further information

Job Title Field Sales Team Manager Reporting To Head of Sales Job Purpose Manage and support field sales team. Grow sales in the independent sector. Main Responsibilities • Manage Field Sales Team – Full management of field sales team, including setting targets, team and individual meetings, pushing for sales & margin growth., • Support Field Sales Team – Spend time with field team in their regions, understanding key drivers of sales and challenges they face, providing support they need. Visit customers alongside the salesperson and assist in selling process., • Sales Analysis & Reporting – Use various platforms to generate reports to monitor and improve sales performance. Use data to analyse sales, identify opportunities and improve service and output., • Train and Develop – Work closely with field sales team to assess capabilities, identify areas of improvement and deliver sales training and coaching., • Customer Relationships – Alongside salespeople develop relationships with customers/buyers via face-to-face meetings, showroom visits, Teams etc., • New Ideas – Creative input to generate ideas for improving sales, such as new technology, sales methods, new ranges, commercial changes, operational improvements., • Internal Team – Work closely with key colleagues and department heads to improve communication and understanding relating to the independent sector and field sales team. Essential skills & Requirements Desirable Skills & requirements • Sales Management experience, • Proven track record of sales growth & developing salespeople, • Analytical skills, • Strong commercial awareness and experience, • Positive attitude and can-do approach, • Excellent communication skills, • Willing to travel frequently (UK & Ireland), • Sector experience

Software Engineering Manager My client, a progressive and ambitious organisation, is seeking an exceptional Software Engineering Manager to lead, energise and elevate their engineering function of approximately 20. This is a pivotal executive-level role, reporting directly to the CEO and working in close partnership with the Chief Architect, where you will play a critical part in shaping both technical direction and commercial outcomes. They are looking for a dynamic, high-impact leader -someone who can inspire teams, drive performance, and combine deep technical expertise with strong commercial acumen. The Role As Head of Software Engineering, you will take full ownership of a 20-person engineering function - building a high-performing, accountable, and motivated team that consistently delivers secure, scalable and commercially aligned technology solutions. This role requires more than technical oversight. You will be a visible and energetic leader who sets the tone, challenges thinking constructively, and ensures engineering is not just a delivery function but a strategic driver of business growth. Working alongside the Chief Architect, you will translate architectural vision into operational excellence, ensuring execution, pace and quality remain uncompromising. Reporting to the CEO, you will contribute at executive level, aligning engineering strategy directly with commercial objectives. Key Responsibilities Strategic & Commercial Leadership Define and execute a clear engineering strategy aligned to business growth and revenue objectives. Partner with the CEO and executive team to ensure technology investment delivers measurable commercial value. Drive performance, efficiency and scalability across the 20-person engineering function. Own budget, resource planning and cost management within engineering. Inspirational People Leadership Lead, mentor and energise a team of approximately 20. Create a culture of accountability, ownership, and continuous improvement. Develop leadership capability within the engineering management layer. Foster an environment that attracts, retains and develops top technical talent. Technical Excellence & Delivery Oversee the design and delivery of secure, scalable, high-quality digital platforms. Ensure best-in-class Agile, DevOps and modern software engineering practices. Maintain hands-on credibility with strong technical depth and architectural understanding. Drive engineering KPIs focused on quality, velocity, stability and customer impact. Collaboration & Executive Influence Work closely with the Chief Architect to ensure architectural vision is effectively implemented. Collaborate cross-functionally with Product, Operations and Commercial teams. Translate complex technical strategy into clear business language for executive stakeholders. Constructively challenge senior leaders where appropriate to ensure optimal outcomes. What We’re Looking For We’re seeking a confident, commercially astute technology leader who thrives in fast-paced, evolving environments and knows how to get the very best out of their teams. You will bring: Significant senior leadership experience leading multi-disciplinary engineering teams (circa 20+). Proven ability to build, inspire and scale high-performing teams. Strong commercial acumen with experience aligning technology to business growth. Deep technical knowledge and a hands-on engineering background. Experience operating at executive level and influencing senior stakeholders. A track record of delivering secure, scalable platforms in regulated or complex environments (financial services experience desirable). Gravitas, energy and the confidence to influence at CEO level. Benefits: 28 days Holiday + BH Healthcare Hybrid working Interested? Please Click Apply Now! Software Engineering Manager - Manchester

At MSV Housing we’re committed to making sure our customers have good quality safe homes and our Responsive Repairs Manager’s are key to making this happen. The role provides strong operational leadership for the delivery of a high?quality, customer?focused repairs service, ensuring all KPIs, safety standards, and regulatory requirements are met. You will lead improvements to systems, data, and processes, managing operatives, subcontractors, and resources to deliver an efficient, value?for?money service while acting as the escalation point for complex repairs and complaints. Working collaboratively across the organisation, you will support service improvement, workforce development, and provide cover for other Repairs Managers to ensure operational resilience. What do our Responsive Repairs Managers do; Lead the day?to?day delivery of the repairs and voids service, ensuring compliance with regulatory, health and safety, and organisational standards. Drive performance through effective use of systems, data, and reporting, proactively managing KPIs, risks, and service improvement opportunities. Manage complex repairs, escalated complaints, and high?risk cases, working closely with Major Works and Business Support to ensure quality outcomes. Oversee resource planning, budget management, and operational standards to maximise productivity, value for money, and service resilience. Promote a culture of continuous improvement, collaboration, and accountability, providing high?quality insight to senior leaders and supporting out?of?hours service delivery. What we are looking for; Relevant construction/property related qualification and Level 4 in charted institute of housing, or willingness to work towards qualification. Proven leadership in delivering an efficient, customer?focused repairs and voids service through well?managed, target?driven teams. Strong experience in developing and implementing policies, procedures, operating standards, and managing service budgets. In?depth knowledge of health & safety, and legislative and regulatory requirements within a construction or repairs environment. Full Drivers Licence and willingness to travel and support out of hours service requirement. This is a hands-on role at the heart of the service that MSV delivers to our customers, so your effective communication skills and ability to understand with empathy the diverse needs of our customers will be key. You’ll be based in the communities we serve and will work under minimum supervision and as part of a team using a flexible approach. We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based within our property care team where you’ll be entering the homes of our customers, a basic criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy’s candidate pack. We offer a range of great benefits including: Essential car user allowance to support you with car running costs Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Alex Orange, Head of Repairs on Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience , youll receive: A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. What youll need: A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience A customer-focused approach A full UK driving licence As a Roadside Technician within our Patrol division, youll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether its a flat battery, tyre change, or complex fault-finding, youll provide quick, confident solutions and reassurance when our members need it most. Youll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. Well set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services thats rewarding, fast-paced, and full of variety - this is it. No CV required when you apply it's easier than ever to start your journey with us. As a Roadside Technician at RAC, youll get benefits that go the extra mile: Strong base pay £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates Share in our success Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover From your very first day Car salary sacrifice scheme Includes electric vehicle options (after 12 months) to help you save on tax Generous holidays 23 days plus bank holidays (rising to 25 with service) Pension & life cover Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits) Wellbeing support 24/7 confidential support helpline for you and your family Exclusive discounts Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Heres what were after: Youre more than a mechanic. Youre a problem solver, a people person, and a proud ambassador for the RAC. Whether youre on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment its fault diagnostics, the next its a flat tyre or battery - no two jobs are the same. Youll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. Youll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, weve been keeping drivers moving, and today were trusted by over 15 million members. Were also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and well be with you every step of the way to help you grow and develop your career. TPBN1_UKTJ

Lead Brand Activation Manager Reports to: Head of Signature Brands, Heads of Category (Draught & Cider, Spirits and Minerals Respectively) Depot: Manchester Overview Signature Brands plays a key role in driving the performance, visibility, and growth of LWC with its premium portfolio across the UK. This role is responsible for supporting and coordinating a team of 18 Brand Activation Managers, ensuring consistent execution of brand strategies in market, and delivering against commercial objectives. Working closely with the Head of Signature Brands and Category Managers across Beer & Cider, Spirits, and Minerals, the role acts as the key link between brand strategy and field execution—ensuring alignment, accountability, and high-performance delivery across all regions. Main Duties • Help to lead, coach, and support the North West team of 4 Brand Activation Managers to deliver in the field. • Translate category and brand strategies into clear, actionable field plans. • Support Wholesale signature brands sales. • Be the BAM for National & Key Accounts head office relationships. • Work cross-functionally with Category Managers (Beer & Cider, Spirits, Minerals) to prioritise focus brands, activations, and commercial initiatives. • Collaborate with the Signature Brands management team to align on national objectives, performance tracking, and strategic direction to drive performance in the activation team. • Ensure consistent and uniform standards of execution across all regions, including activations, promotions, and customer engagement. • Identify opportunities for distribution gains, upselling, and premiumisation within existing and new accounts. • Monitor field activity, KPIs, and ROI on activations, providing regular insight and recommendations. • Support recruitment, onboarding, and ongoing development of Brand Activation Managers. • Maintain strong relationships with key customers, suppliers, and internal stakeholders. Knowledge and Experience: • Strong understanding of the UK on-trade and wholesale landscape. • Demonstrated ability to manage, motivate, and develop remote teams. • Commercially astute with a strong track record of delivering against targets. • Experience working cross-functionally with category, marketing, and supplier teams. • Excellent planning, organisational, and analytical skills. LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,300 people, at 15 depots across the UK, with a Support Centre and Hub Distribution

PDI Technician - Rochdale We have an exciting opportunity for an experienced PDI/Service Technician to join a prestige dealership The Technician role comes with a basic salary of with fantastic opportunities for progression. Salary: £37,200.00 (Level 2) and £42,000.00 (Level 3) per annum OTE + Overtime at Rate x 1.5Key Location : Rochdale Technician Roles and Responsibilities: Undertake maintenance, service and repair activities on motor vehicles to the highest standard Carry out all work completely and effectively whilst adhering to manufacturer’s scheduled times to maintain efficiency Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards Keep work areas clean and tidy, organised and safe from hazards to health and safety Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are met at all timesMinimum Technician Requirements: Qualified to NVQ level 3 (or equivalent) Have at least 2 years experience after a qualifying period, of working in a Dealership as a Technician (or similar) Excellent customer service skills Good technical knowledge Must have a Driving License The ability to work without supervisionTake responsibility for the quality and quantity of their work PDI Technician - Rochdale Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments

Portfolio Payroll are currently working with a fantastic organisation based in Central Manchester who are looking for a Payroll Onboarding Consultant to join them on a Permanent basis. This is an opportunity to be part of a new business division with growth and development opportunities. The role Reporting to the Head of Payroll, your new role as a Payroll Onboarding Consultant will see that you take on the responsibility of ensuring payroll customers have a seamless transition from their current payroll provider. This will be their dedicated point of contact throughout the process, aiding them when required and providing excellent customer service throughout. You will ideally need to have had some previous exposure to payroll, however someone with an Onboarding background in other Finance related roles, could also be a good fit for the role. You will have a keen eye for detail, and have the drive to simplify the Onboarding and welcome process wherever possible for our clients. Responsibilities Your main duties will include, but are not limited to: To effectively plan and execute customer onboarding projects for payroll in a timely manner. Take a trusted and documented approach to appropriate balancing of all Payroll onboarding data such as static data, cumulative year to date balances and comparisons to previous Full Payment Submission files. To explain the onboarding process to the customer through regular project sessions and timely update meetings. To ensure that data migration documents are completed correctly and thoroughly checked during the gathering and loading processes. To assist with processing of parallel runs and ensuring all run results balance with the new customers previous payroll provider. To manage a portfolio of projects at the same time, organising your time to prioritise based on customer and business need. To always maintain customer confidentiality. To educate and guide the customer on both service and system features, remaining clear and concise, always demonstrating excellent customer service. Ensuring that the Payroll onboarding SLA is adhered to at all times. Managing customers to supply all data to the Onboarding Team in a timely fashion, in order to meet the agreed go live date. Meeting all Key Performance Indicators that are set, and documenting all key reasons for project slippage with transparency of reasons and any additional cost implications. About you Previous customer onboarding experience within a Payroll or Finance related role, with demonstrable experience of Onboarding principles such as data loads, reconciliation, parallel runs and go live authority (desirable). An awareness of UK payroll legislation and tax regulations (essential). Previous experience in SaaS platforms and, ideally, an awareness of HR and Payroll systems and how they work (desirable). Light-touch project management skills. Excellent written and verbal communication skills. Proven experience in building and maintaining positive client relationships. The ability to work in a fast-paced environment. The ability to become a brand ambassador for the business and its sister companies. Benefits This is a business with excellent benefits including: Commission scheme Profit share scheme Day off on your birthday Perkbox discounts Access to Employee Assistance Programme 25 days' holiday, plus bank holidays. Pension Plan and Life Insurance. Company incentives, access to discount schemes. Holidays increase after 2- and 5-years' service. Free breakfast every Monday Opportunity to expand your knowledge from an experienced, friendly team Modern working environment in Manchester City Centre 51039JTR2 INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position

Fabricator Sales Manager Door Hardware Job Title: Fabricator Sales Manager Door Hardware Industry Sector: High-Security Cylinder Locks, Door Hardware, Door Fabricators, Door Installers, Architectural Hardware, Secure Access and Smart Locking Technology Area to be covered: National Remuneration: £40,000-£50,000 Basic + £75,000-£85,000 OTE Benefits: Car allowance and benefits package The role of the Fabricator Sales Manager Door Hardware will involve: Field sales position selling high end manufactured range of door cylinders Focus of the role to sell into door fabricators and door installers Initially 75% new business development, 25% account management of an existing portfolio of door fabricator customers (although this will become 50/50 over time) Dedicated field sales professional for the fabricator customer base nationally Existing customer vary in size from 10 to 1,000 cylinders per month Initial are focus will be determined by applicants existing experience and relationships Remote based role, but with the option to work from the West Midlands UK head office when needed The ideal applicant will be a Fabricator Sales Manager Door Hardware with: Must have a proven track record of winning and managing door fabricator or door installer customers Knowledge of door hardware required Specific experience with door cylinders is not essential but may be advantageous Technology savvy Driven, tenacious and commission hungry Contacts within fabricator and installer customers preferred New business hunter Excellent attention to detail Company Private limited company Est 2015 20+ employees Part of a larger organisation Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: High-Security Cylinder Locks, Door Hardware, Door Fabricators, Door Installers, Architectural Hardware, Secure Access and Smart Locking Technology TPBN1_UKTJ

Sales Executive Certain Advantage is hiring for Temp Sales Executives based in Manchester city centre. The role is on an ongoing temp basis and requires candidates who can commit to at least 3 month's work, possibly longer. If you are a confident Sales Executive who likes a team environment and is driven by a target-based environment - this is the role for you! Great rate of pay and a fantastic central location. The Company We’re working with a business that’s a leading e-commerce business in Manchester city centre. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great entry level opportunity if you are looking for ongoing temp work. The Role: We’re looking for an enthusiastic and proactive Sales Executives to join their busy existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp role for you! Key Responsibilities Building relationships with new and existing partners Outbound calls to existing clients to update their Google information Uploading documents onto company in-house system Working to daily calls targets and conversions each day £13.00 an hour. Shifts are working 9.00am-5.30pm Monday to Friday (40 hours a week) Start date Monday 20th April 2026 The Individual Previous experience in customer service or sales is advantageous but not essential. Exceptional verbal and written communication skills. Confident people that enjoy talking to people Attention to detail Results-oriented with a proven history of meeting or exceeding sales targets. Capable of working independently as well as collaboratively within a team. Proficient in using CRM software Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just whowe'relooking for! Of course, experience andtrack recordare important, butwe're more interested in hiring someone that embodies our People Promises.That'ssomeone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading SocialEnterprisewe'rededicated to creating inclusive and thriving Communities for both our Customers and Employees. More about the Team The Commercial Office Finance Team are a core part of Group Support Services. They are now looking to recruit a Commercial Financial Controller on a Permanent basis.? More about the role Reporting to the Finance Director for Commercial Ventures and working closely with the Head of Finance at Derwent FM, you will lead a small Leeds-based team as Commercial Financial Controller.? Day-to-day,you'llwork with the team to develop and oversee financial controls, processes and systems that support the smooth delivery of financial reporting. Where these processes and systems intersect with our operational teams,you'llcollaborate closely to ensure efficient and seamless operational delivery.? You'llbe responsible forleading, coaching and developing a team of five, embedding a culture of continuous improvement. Working alongside the Finance Director,you'llalso play a strategic role in shaping cross-cutting reporting and governance across other commercial businesses in the Group. At Places for People, we are committed to a safe workingenvironmentso a basic DBS check is mandatory. For more information, please download the job description. More about you You'rea qualified accountant (ACCA, CIMA or equivalent) with a strongtrack recordin senior finance roles.You'renot just technically sound -you'rea builder of teams,systemsand processes. You thrive in environments where you can make things better,fasterand smarter.? You'reconfident working with data and technology and ideally have experience with VBA and/or Python to help automate and streamline reporting.You'recommercially minded, proactive, comfortable influencing across teams and as committed to the growth of the business as you are to your own development and that of your team.? The successful candidate will have:? Proven experience leading and developing high performing finance teams Experience embedding new systems andautomating processes reliant on complex, large- volume data sets typical of FM environments(VBA and/or Python preferred). A proactive,?commercially aware mindset with the ability to influence and challenge constructively Strong technical accounting skills, including audit?preparation and balance sheet control A successful track record as?Financial Controller or equivalent senior role A?professional accounting qualification (e.g. ACCA, CIMA)? Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for.? We know thatthere'salways more we can do to make you smile,that'swhy we offer a comprehensive benefits package with each role, yours will include:? Competitive salary, with a salary review yearly Pension?with matched contributions up to 7% Excellent holiday package up to 35 days annual leave?with theoptionto buy or sell leave Cashback plan for healthcare costs up to £500 saving per year A bonus scheme for all colleagues at 2% Training and?development Extra perks including huge discounts and offers from shops, cinemas and much?more.? What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

Fumo Manchesterare hiring an General Manager! Competitive Industry pay (based on salary & Tronc) Our story The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas including Kuwait, Bangkok and Dubai and with new sites set to open in Miami. Colleague Benefits: Free Meals on Duty • Delicious, healthy meals, all free 50% Staff Discount, • For you and your friends and family, in any of our restaurants around the UK Refer a Friend, • Bring your friends and earn up to £1,000 per person Elevate Training Academy, • Commitment to training and continuing professional development with our San Carlo training app Volunteering Days, • Give back with dedicated volunteering days, making a positive impact in your community Squadra App, • Offering you discounts and rewards with thousands of companies worldwide Wagestream, • Access to earned pay at any point of the month Legal and Financial Advice, • Free legal and financial advice for you and your family Colleague of the Month, • Monthly recognition awards where all San Carlo colleagues are celebrated San Carlo Awards, • Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues Global Opportunities, • The chance to work at one of our many international restaurants, from Dubai to Miami Best in Class Pension, • San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow Key Responsibilities: Responsible for the increase in revenue and profitability within your restaurant. Ensure Manager Controller Profit is in line with the company financial targets. Ensure stocks and wastage are monitored, accounted for and kept within an acceptable level. Accountable and responsible for accurate delivery of new inventory, with timely invoice processing within the company required timeframe. Accountable and responsible for high customer feedback scores on all platforms Oversee the day-to-day operations of your restaurant locations, ensuring a good working relationship with front of house and back of house team members. Also including managing staff and corrective actions as necessary with support from the head office HR team. Managing team rotas, holidays and absences. Ensure compliance with internal company policies and industry regulations. Accountable for cash handling and governance of closing down procedures. Hire new team members through our company Applicant Tracking System and other approved methods of recruitment. Train, develop and manage team to company standards in all aspects of their roles, maintaining high levels of customer service and employee engagement. Required Qualifications & Experience: 5 years experience in a similar role Team management experience Excellent communication skills Meticulous attention to detail, highly organised and capable of handling multiple tasks A proactive self-starter who can work independently with good judgement and minimal direction TPBN1_UKCT

Head office, Bury (Greater Manchester) Permanent | Full-Time or Part-Time (min. 30 hrs/week) A unique opportunity has arisen for an Optical Assistant to join the UK's leading independent online retailer of luxury sunglasses and prescription eyewear, headquartered near Bury, Greater Manchester. With over 20 years of experience and more than 26,000 5‑star Trustpilot reviews, they combine expert optical knowledge with trend-setting fashion to deliver a standout customer experience. Job Type & Location Permanent, ideally full time (minimum 30 hours per week) Office-based near Bury, Greater ManchesterPosition Overview As an Optical Assistant, you'll be a key member of the customer service team, providing personalised eyewear advice and support to customers over email, live chat, and phone. You'll leverage your optical knowledge to guide customers through frame and lens selections, order-related questions, and aftercare, ensuring every interaction reflects the team's commitment to excellence. Key Responsibilities Respond to customer enquiries via digital channels (email, chat, phone) Provide tailored recommendations for frames, prescription lenses, and sunglasses Support customers with order tracking, modifications, and aftercare advice Identify and resolve customer concerns with empathy and efficiency Utilise internal systems to manage and log customer interactions accurately Maintain up-to-date knowledge of products and procedures, and share insights with the teamWhat We're Looking For Previous experience as an Optical Assistant Strong understanding of prescription lenses, optical frames, and sunglasses Excellent communication and customer service skills with a calm and professional demeanor Comfortable multitasking across digital communication channels and administrative systems A team player who is organised, attentive to detail, and commercially awareWhat's On Offer Salary: £25,000 - £26,000 per annum (depending on experience) Hours: 30 - 37.5 hours per week, full or part-time considered Schedule: 9 am - 5 pm, including occasional weekend shifts Annual Leave: 26 days plus Bank Holidays Benefits: Staff discount, pension scheme, paid professional development fees Work Environment: Modern head office with onsite Optical Glazing Lab and fulfilment centre, supported by a friendly and dynamic teamIf you're an experienced Optical Assistant looking to apply your clinical knowledge in a new environment within the industry, this is the opportunity for you. To apply, please click the Apply Now link or

Senior Nutrition Specialist- Arla Foods UK- Leeds Head Office Are you ready to translate your expertise in dairy health and nutrition into real business impact? As a Senior Nutrition Specialist at Arla Foods, youll apply your deep knowledge of dairy and health science to shape strategic priorities, drive new product development, represent the UK business on health & nutrition regulatory matters, and champion Arlas health agenda in the UK market. You will join our global nutrition team that consists of 10 academics who are passionate about nutrition and health, while working in the UK market alongside our UK commercial and marketing team. As a team within Product & Innovation, we get to leave our mark on the products we send out into the world, making sure theyre healthy and that we are transparent in the way we communicate about health to the consumers, explains Anne Louise Mrkbak, Head of Nutrition & Health. How you will make an impact As Nutrition Specialist, youll play a pivotal role in advancing Arlas UK health strategy and reinforcing our position within the UK food industry and society. Your expertise will help shape sustainable diets and strengthen Arlas scientific foundation in nutrition and health. Key responsibilities include; Engaging and educating colleagues on nutrition, health, and the role of dairy in sustainable diets. Providing expert guidance on nutrition and health to key teams such as communications, innovation, sales, customer service, and the UK leadership team to support the business agenda. Acting as a strategic partner for Arlas UK Health Strategy and representing the health agenda internally. Advising and inspiring UK innovation projects within the field of nutrition, ensuring strategic alignment. Staying ahead of emerging research and trends in nutrition and health science, strengthening Arla UKs connection to Nutrition & Health and R&D. Representing Arla as a trusted spokesperson in media and with key marketing contacts, such as social media influencers, on topics related to nutrition and health, and representing Arla UK on key regulatory topics affecting health and nutrition in the UK. What will make you successful To succeed in this role, you will hold a BSc (or equivalent) in Nutrition or a related scientific discipline, together with a MSc in Nutrition Science. You will bring at least three years research experience in this field. Experience working in or with the FMCG/food industry is key, as is experience applying nutrition science in a commercial context. Youll be comfortable working alongside commercial colleagues and able to translate complex science into business opportunities. Strong project leadership, stakeholder engagement, communication, and analytical skills are critical for success in this role. Your goal is to enable the UK organization to deliver key milestones, projects, and KPIs that support our local Health Position, while translating Arlas global health strategy into actionable initiatives for the UK market. To achieve this, you will understand business, customer, and consumer needs, inspiring and informing stakeholders about nutritional opportunities and challenges to shape an even healthier product portfolio. You will integrate nutrition and health science knowledge into business decisions and communication strategies, while building strong relationships with local stakeholders to drive collaboration and impact. Success in this role requires being an innovative, results-oriented team player with a strong business mindset. What do we offer? Were committed to supporting your growth and development, offering internal and external training opportunities. Youll enjoy a competitive salary, 26 days of holiday plus Bank Holidays, matched pension contributions up to 6%, life assurance, BUPA healthcare, bonus scheme, and flexible benefits. Would you like to join us? If you want to drive innovation and help shape the industry, then seize this exciting opportunity. For additional information, please contact Olivia Pine, Talent Acquisition Partner, or Head of Nutrition & Health Anne Louise Mrkbak on +45 4160 7119. TPBN1_UKTJ

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. You can work with customers to deliver excepti

Experience leading initiatives across areas such as. You will help design and deliver initiatives that strengthen engagement, DE&I, wellbeing, culture, talent and workforce capability, ensuring the organisation becomes a genuine employer of choice. You will take ownership of the.

As we continue to grow, we’re looking for a Head of Customer Controls to play a key leadership role in strengthening control oversight, customer outcomes and operational governance across our Customer Services function. Providing oversight of customer related regulatory obligations, including comp

You’ll take ownership of a broad and diverse customer base, working closely with a team of Account Managers to redefine how accounts are segmented, managed, and grown. Proven experience in Customer Success or Account Management leadership within a SaaS or technology-led business. Established SaaS

Fortius Clinic in Greater London is looking for a Head of Customer Experience to lead and enhance the customer journey across all facilities. This role involves developing a high-level Customer Experience Strategy, improving Front of House and Concierge services, and building relationships with heal

The position offers a hybrid work model allowing 2 days per week in office. A leading health technology provider in the United Kingdom is seeking an experienced Lead Product Designer. In this role, you'll lead and mentor a team focused on enhancing native app experiences across iOS and Android.

Warrington Housing Association is seeking a Head of Housing & Customer Service to oversee housing management and customer engagement.

Atisfood is looking for experienced Front of House Team Leaders to enhance the customer experience in a vibrant, healthy food concept in Greater London. Applicants should have leadership experience in a busy restaurant environment and a passion for delivering top service. The role is permanent, offe

Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. Proven experience leading ecommerce product and experience in a premium retail or DTC environment * Strong track record of delivering measurable improvements in conversion, AOV

WeAreTechWomen is seeking a Head of Customer Engineering to lead customer-facing teams and drive cloud transformation for clients. In this role, you will manage a team of experts, providing strategic technical advice to accelerate project success and remove blockers. This position requires extensive

A leading experiential events agency in London is seeking a Head of Live to lead and evolve their live and experiential function. Flexibility in working hours and a commitment to inclusivity are key components of the work environment.

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. Ensure clear expectation setting with customers, outlining what is in‑scope and out‑of‑scope per contract and pro

This full-time position involves preparing high-quality food, maintaining displays, and providing excellent customer service. Front Of House Assistant in Greater London.

A leading AI technology firm in Greater London is seeking a Head of Customer Success, EMEA to lead and scale their Customer Success organization across Europe, the Middle East, and Africa. The ideal candidate should have over 8 years of experience in Customer Success, excellent analytical skills, an

A leading media and entertainment company seeks a Head of Design to lead a multi-disciplinary design team in crafting exceptional digital customer experiences. The ideal candidate will have significant experience at an executive level, a proven design background with tools like Figma, and a passion

Lead an experienced team of professionals: lead, coach, and develop a team of 5+ Account Directors (ADs) and Customer Success Managers (CSMs) in the UK healthcare team, building a strong performance culture based on accountability, collaboration, and customer centricity. As Head of Customer Success

Partner with People COEs, Digital Experience, Performance, Workplace Experience, and Corporate IT to embed People Experience into the flow of work. Sitting at the intersection of People COEs, Digital Employee Experience, Performance, Learning, and Corporate IT, this team provides the horizontal inte

Harrison Scott Associates is seeking a Head of Client Services to lead a large team and define customer experience strategies. This is a unique opportunity to influence customer experience at a board level within a successful business. This high-impact role requires a proven track record in customer

A leading financial services firm in London seeks a Head of Customer Experience to drive strategic transformation and operational excellence. Essential qualifications include over 10 years of experience in customer success, with a focus on AI and analytics. You will lead a team of ~100, shaping cust

Network Plus is looking for a Head of Customer to lead how we understand, manage and improve customer experience across the business. Experience leading customer performance or customer experience within utilities, infrastructure or operational delivery environments. You will own the Group Customer

Hyperion Partners is seeking an experienced Head of Customer Experience to lead customer strategy in Suffolk. An attractive salary ranging from £60,000 to £70,000 is offered, alongside the opportunity to shape an exceptional customer journey. This permanent full-time role involves overseeing custo

At Up Learn, we are looking for a strategic, commercially minded, data-driven Head of Customer Success to lead, improve, and scale our customer success function. You will own the strategy for customer onboarding, engagement, retention, and expansion, using data and insight to prioritise the highest-

This role involves driving customer retention and expansion, ensuring effective engagement between customers and the company. Ideal candidates will have 5+ years of relevant experience in a B2B SaaS context, alongside robust team leadership skills. The company fosters a collaborative environment, va

As Head of Business Applications & Customer Platforms, you’ll lead the teams responsible for the council’s core line‑of‑business systems, integrations, web platforms and digital channels used by residents every day. We’re looking for an experienced, pragmatic leader to take ownership of th

At Lyrebird, we don’t just write code — we help shape the future of the human experience. Experience running 10+ concurrent trust rollouts. You will franchise our delivery model into the UK, establish the systems that define excellence, and create a delivery engine capable of scaling across a na

KFC Corporation is seeking a Head of Digital & Customer Loyalty in Central London. The ideal candidate should have a strong digital background, extensive experience in Ecommerce and Paid Media, and the ability to drive improvements across digital and physical platforms. This role involves leading th

Responsibilities include shaping service design practices, managing senior stakeholders, and delivering on customer experiences. In this hybrid role, you will lead a high-performing team of Business Analysts and Service Designers, driving operational excellence and commercial impact. Ideal candidate

Candidates should have strong leadership skills, a background in customer service, and knowledge of building management. The role includes overseeing visitor experiences, managing staff rotas, and ensuring compliance with health and safety regulations.

Candidates should possess strong leadership skills and a commitment to customer experience. The role offers a competitive salary of £72,252 and various employee benefits. Cubitts KX Limited is looking for a passionate Head of Retail to lead operations across 18 stores in the UK.

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. Custom

This senior role requires at least ten years of experience in the agency or corporate arenas with a strong focus on client relations and innovative solutions.

We are partnered with a 5* PLC housebuilder to appoint a Head of Customer Care who will lead the national Customer Care function, with a particular focus on the remediation of legacy projects across the Group. Reporting to the Managing Director, the post-holder will act as the Business Unit's Custom