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Account Manager (Enterprise Accounts) – Colocation & Infrastructure Our client, a leading provider of premium data center solutions, is seeking a relationship-driven Account Manager to join their growing team. This is a high-impact role focused on nurturing and expanding an existing enterprise client base within the colocation sector. If you are a professional who prides yourself on exceptional service and long-term relationship building, rather than aggressive cold-calling, this is the perfect environment for you. The Role This position is focused entirely on account management and retention. You will be the primary point of contact for enterprise customers (tier-1 companies utilizing data center space), ensuring their technical and operational needs are met. • Relationship Management: Act as a trusted advisor to a portfolio of existing enterprise clients., • Retention & Growth: Identify opportunities for organic upselling and cross-selling within your assigned accounts., • Client Advocacy: Ensure a seamless experience for clients, acting as the bridge between their technical teams and internal operations., • Strategic Oversight: Manage contract renewals and maintain high levels of client satisfaction., • No Cold BD: This is a "farming" role; there is no requirement for cold calling or new business prospecting. Requirements We are looking for a motivated individual with 2–4 years of professional experience who is ready to take the next step in their career. • Experience: A background in account management or high-level customer service is essential., • Communication: Exceptional verbal and written skills, with the ability to manage professional stakeholders., • Attitude: A proactive, "customer-first" mindset with a focus on problem-solving., • Location: This is a hybrid role. The preference is for the successful candidate to be in the London Head Office 2–3 days per week. The "Nice-to-Haves" • Industry Knowledge: Previous experience in Colocation Data Centers or the broader tech infrastructure sector., • Sales Background: While no cold BD is required, a background in bringing on new business is a bonus for identifying expansion opportunities., • Service Excellence: Any background in high-touch customer service environments. Package & Benefits Our client offers a highly competitive base salary tailored to junior-to-mid-level professionals, complemented by an industry-leading incentive structure. • Bonus: Performance-based bonuses of up to 100% of your base salary., • Health: Comprehensive private medical insurance., • Retirement: Competitive pension scheme., • Flexibility: A modern, hybrid working model based in a prime London location.

Who are we? Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees and spanning 56 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. The Role The Accident & Health team has been growing year on year, and we are seeing exciting opportunities internationally, through the rapidly expanding Howden network and external partners. The Account Executive role is crucial in assisting our account management and broking team with duties including client relationship management and the handling of client and underwriter queries, administrative support and policy production, co-ordinating broking functions with internal teams and insurers, processing renewals as well as the management of third-party binding authorities including bordereau submissions and processing. This position offers an exciting opportunity to work in a dynamic and global reaching environment, collaborating with various brokers and team members. What you’ll do • Manage client renewals, predominantly on a wholesale basis to gather renewal information in good time to enable terms to be obtained and firm orders placed., • Respond to underwriter, client and third-party queries as appropriate to maintain strong relationships and ensure client satisfaction., • Co-ordinate and manage the risk and premium processing requirements on various binders., • Preparation of policy documentation and slips in accordance with client and market needs, in an accurate and timely manner., • Utilise market systems and resources such as the Lloyd’s Wording Repository, Crystal+ and PPL when preparing policy documentation and subsequently binding contracts of (re)insurance., • Stay up to date with territory, tax, and legislation requirements to ensure compliance., • Manage the onboarding of new clients on Howden internal systems and complete the necessary due diligence requirements, whilst following internal guidelines., • Support the development of client presentations for both new and existing clients., • Maintain accurate and concise placing files, using corporate document management system., • Support the management team with any new projects and broking services on an ad-hoc basis., • Seek opportunities to grow the book of business and expand our market presence., • Liaise with technical teams to assist the delivery and processing of insurance placements including compliance checks., • Collaborate with support technicians and IBA as required to manage premium and deliver high-level service. Who we’re looking for • Experience in a similar or related role within the insurance market., • Strong relationships with relevant underwriters and market contacts., • Knowledge of specific products and relevant regulatory/legal frameworks., • Customer focused approach with a commitment to delivering exceptional service., • Strong and effective communication skills to establish a connection with clients and all relevant parties., • Ability to work independently, demonstrating initiative and problem-solving skills., • Proficient in computer applications and software related to the role., • Excellent ability to learn and adapt in a fast-paced environment., • Calm and resilient under pressure, maintaining a positive mentality., • Proactive and adaptable to change, embracing new opportunities for growth., • Someone who collaborates and is skilled at fostering long-term professional connections., • Minimum 8 GCSEs (or equivalent), • 3 A-levels (or equivalent), • Working towards or has attained Cert CII (although not critical)., • Attainment of the LLMIT (the Lloyd's and London Market Introductory Test) where relevant. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us: • Our successes have all come from someone brave enough to try something new, • We support each other, in the small everyday moments and the bigger challenges, • We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here

Head of HR - 12 Month FTC Global Beauty Company London - Hybrid working The Brand: • Iconic brand name, No 1 , £ Multi- hundred Million turnover., • One of the worlds fastest growing beauty brand which is now award-winning across skin and make up, • Huge international expansion, • Growth firmly on the agenda including expanding their product and service offering, further UK & international growth, • Vegan, cruelty free, excellent reputation for quality and exceptional customer experience. Keeping customers at the centre of everything they do and deliver., • Fantastic reputation from employees. Known for their positive culture voted one of the best places to work., • Triple digit growth YOY Key responsibilities include: • Lead the day‑to‑day HR function, ensuring high‑quality service delivery across all people processes., • Own the full employee lifecycle including recruitment, onboarding, performance, development and exits., • Develop and deliver a forward-thinking HR strategy aligned to business growth objectives, • Partner with senior leadership to drive organisational effectiveness and workforce planning., • Lead talent acquisition, development, and retention strategies across the region., • Champion culture, values, and DE&I initiatives., • Oversee employee relations, ensuring best practice and risk mitigation., • Drive performance management and leadership capability across all levels., • Lead and develop the HR team, fostering a high-performing and collaborative function., • Utilise data and insights to inform decision-making and measure HR impact. Key Experience Required: • Proven experience in a senior HR leadership role, ideally within a fast-paced, high-growth environment, • Strong commercial acumen with the ability to influence at executive level., • Experience scaling teams and building organisational capability., • Passion for culture, people experience, and inclusive leadership., • Strong knowledge of UK employment law (EMEA exposure beneficial), • Data-driven with a strategic yet hands-on approach, • Experience within beauty, retail, consumer, or digital-first brands is advantageous

Fixed Term Contract Duration - 11 Months About the Business Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of 31 December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app. High Net Worth includes the discretionary fund management and financial planning business, Quilter Cheviot. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level - 5 Department- Risk Location - London Contract - 12 Month FTC Regulated/Non-Regulated: Non-Regulated As a Senior Financial Crime Manager, you will play a pivotal role in strengthening our financial crime framework alongside the Head of Financial Crime Prevention and supporting the Money Laundering Reporting Officer (MLRO). This is a senior Second Line of Defence (2LoD) position, acting as a financial crime subject matter expert (SME) across the entire business. You will provide robust oversight challenge, advisory support, and leadership on matters relating to anti-money laundering (AML)/ counter-terrorist financing (CTF), sanctions, tax evasion, anti-bribery & corruption (ABC) and fraud. You will help shape our financial crime framework, guide the Business through ongoing regulatory change, and ensure our risk management practices remain strong, compliant, and aligned to our risk appetite. Key Responsibilities • Monitor the effectiveness of 1LoD financial crime controls and identify gaps or improvement areas., • Provide oversight of Know Your Customer (KYC)/ customer due diligence (CDD) processes, including advisory support on high risk and enhanced due diligence (EDD) cases., • Develop, maintain, and enhance Group financial crime policies, standards and procedures, and risk appetite statements., • Conduct horizon scanning, perform gap analyses, and ensure timely implementation of regulatory changes., • Lead and maintain financial crime business-wide risk assessments., • Report outcomes clearly and regularly to senior management and governance committees., • Act as a financial crime SME across the Firm., • Provide practical guidance to business units on AML/CTF, sanctions, fraud and ABC matters., • Design and deliver engaging financial crime training programmes to employees at all levels., • Produce high-quality management information (MI) for senior management, governance forums, and relevant committees., • Support the MLRO with regulatory returns and ad hoc regulatory queries., • Design and deliver 2LoD monitoring and assurance reviews over 1LoD Financial Crime Operations., • Test the effectiveness of key controls and ensure timely closure of remediation actions., • As an SME, provide design input and support to the Financial Crime transformation programme., • Take ownership for delivery of targeted / prioritised enhancements to the Financial Crime control environment.About You, • Strong demonstrable experience in 1LoD / 2LoD Financial Crime roles within financial services (Wealth and Asset Management experience highly desirable)., • Deep technical knowledge of AML/CTF, CDD/EDD, sanctions, ABC and fraud requirements., • Proven ability to challenge the 1LoD and influence senior stakeholders., • Strong data and trend analysis capability with the ability to identify emerging risks., • Comfortable preparing high quality MI and presenting insights to senior leadership and committees., • Confidence in engaging with senior stakeholders, acting as a trusted adviser and SME., • Skilled at delivering training and embedding a strong financial crime culture., • Strong understanding of the UK regulatory environment for financial crime., • ICA International Diploma in Financial Crime Prevention/ AML, ACAMS, or equivalent professional certifications.#LI-KH1 Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

LONDON SALES MANAGER LOCATION: Nyetimber Group London Office REPORTS TO: Group Sales Director or anyone else that the company assigns. RESPONSIBLE FOR: Senior New Business Manager, London Account Manager, Prestige Account Manage, London Account Executive and Business Development Executive. COMMUNICATORS: Position works with team members, line managers and Head of Departments. MAIN PURPOSE: The London Sales Manager will be responsible for growing sales with our existing London on-trade Accounts as well as identifying and winning new business opportunities. In addition, they will develop and work closely with the Group Sales Director to develop a London Sales on-trade strategy. This role will be accountable for all aspects of this strategically important channel, including volume, value & margin improvement; category development, annual planning/management and brand activation. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Category & Team Management: • Personally manage Nyetimber’s key flagship on-trade accounts across London, ensuring exceptional brand representation and performance., • Develop and execute strategic plans to strengthen Nyetimber’s luxury positioning and drive sales growth within the London market., • Lead, manage, and coach a team of five direct reports, supporting their ongoing professional development and performance., • Collaborate with the events and trade marketing teams to design and deliver annual activation programs in strategically important London accounts., • Ensure optimal listing status, pricing, and premium menu visibility across key London venues., • Build strong relationships with distributor partners, working closely with their teams to motivate, educate, and drive sales performance., • Oversee London budgets and take accountability for achieving commercial, channel, team, and brand style targets., • Provide regular performance updates and strategic insights to the Group Sales Director, highlighting key achievements and initiatives., • Support wider Sales and Marketing teams through events, activations, and training initiatives., • Host and manage customer visits to the vineyard, delivering a premium and memorable brand experience., • Complete all required training programs to maintain product knowledge and professional standards., • Undertake additional duties as required, in line with the scope and seniority of the role. QUALIFICATIONS: • Extensive experience in a senior sales or commercial role within the wine & spirits industry, with a strong track record in premium or luxury portfolios., • Deep knowledge of and established network within the London on-trade, particularly across high-end and flagship accounts., • Proven ability to lead, manage, and develop high-performing sales teams, with a clear track record of driving performance and accountability., • Strong commercial acumen, including budget ownership and delivery against revenue targets., • Experience managing strategic key accounts, with strength in negotiation and long-term partnership development., • Ability to define and execute market-level commercial strategies aligned to brand and business objectives., • Credible and confident communicator, able to influence senior stakeholders and distributor partners., • Experience working cross-functionally with marketing, events, and brand teams to deliver impactful activations., • Strong understanding of the luxury hospitality landscape and premium customer experience., • Highly organised and adaptable, with the ability to operate effectively in a fast-paced, performance-driven environment.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Residential Property Administrator Salary: £35,000 – £38,000 per annum Location: Central London Job Type: Permanent Overview We are recruiting on behalf of a historic private estate in Central London for a Residential Property Administrator to join their established Property Management team. This is an excellent opportunity to work within a prestigious estate environment, supporting the Head of Residential and Property Managers with the day-to-day administration of a high-quality residential portfolio. Key Responsibilities • Provide day-to-day administrative support to the Residential Property Management team, • Manage correspondence, filing systems, coordination tasks, and general research, • Act as a key point of contact for tenants and lessees, handling enquiries efficiently and professionally, • Draft letters, emails, and make calls regarding lease matters, rent arrears, and maintenance, • Process and manage maintenance work orders from tenants, property managers, and site visits, • Prepare and update tenancy documentation (digital and hard copy), • Assist with website updates, including uploading available property details, • Liaise with contractors and manage key issuance, ensuring accurate logging and returns, • Support tenant move-in and move-out processes, including:, • Welcome packs, • Inspection letters, • Lease expiry notifications, • Renewal and vacation correspondence, • Deposit return documentation, • Utility change of occupier notifications, • Maintain accurate logs, activity sheets, and internal records, • Attend site visits where required to support property management duties, • Register tenant deposits with the appropriate schemes, • Monitor and manage Right to Rent documentation and expiry checks, • Manage furniture inventory and arrange orders when required, • Process invoices within authorised limits, • Maintain accurate records on the property management system, • Provide cover for Accounts Administration when required, • Assist with report and budget preparation, meeting coordination, and general administration, • Support wider teams and provide reception/admin cover when needed Person Specification • Previous experience in an administrative or secretarial role (property experience advantageous), • Excellent customer service skills, • Proficient in Microsoft Office (Word, Excel, Outlook), • Strong organisational skills with the ability to multitask and meet deadlines, • High attention to detail, • Strong written and verbal communication skills, • Proactive, flexible, and able to work independently, • A team player with a collaborative approach, • Fast learner with a positive attitude, • Good typing skills, • Experience with property management systems (e.g. Qube) desirable

Role Summary At LSEG, we are reimagining the way in which our customers consume our data and services. The Group Director of Content Infrastructure & Tech Standards is key to the success of this vision. Reporting to the Group Head of Data Content, you will have a core team who are accountable for owning, operating, and transforming our content creation processes and tooling that produces our world leading and critical data sets underpinning our product offerings across LSEG. The role will work closely across the established businesses along with a strategic transformation focus working with the Microsoft Partnership and internal stakeholders leveraging the power of automation and AI for the highest quality data delivery for our customers. The role is ideally suited to someone from a strong engineering background who wants to make an impact in an engineering biased operational environment focused on extracting the best value from modern engineering practices to quickly realise value at the highest quality for our customers. Key responsibilities • Lead the end-to-end strategy to create a self-service, straight through processing organisation within Content Operations to drive greater agility, scale, data quality while reducing risk, • Support the modernisation and simplification of Content Ops Database estate through the Microsoft/LSEG partnership with responsibility for ensuring that the data product meets current and future customer and business needs, • Simplify Content Operations tooling by creating a small number self-service reusable enterprise tools that satisfy use cases across Content Ops for example for sourcing, extraction, quality control and workflow, • Operational management oversight of central sourcing & extraction operations, • Ensures data content is properly resourced with appropriate planning for growth, and all the delivery teams have been trained in appropriate methodologies and understand their role in the organisation, • Champions and delivers an agile delivery methodology and a continuous improvement framework to drive efficiency and enable business agility, • Innovates in partnership with product management function and engineering to deliver revenue growth, • Drives cost reduction of delivery and maintenance through technology and process innovation, • Implements a governance framework for technology delivery and to ensure appropriate reporting and remedial actions are being undertaken to keep programs on track, • Manages relationships with key suppliers, setting performance standards and managing the resolution of escalated service issues, • Manages and develops high performing and diverse teams, with clear succession plans, • Technical delivery of large data estates balancing feature development with operational excellence., • Transformation strategy and execution., • Optimise delivery performance across the teams and businesses., • Work across internal and external stakeholders and senior executives to ensure transparency and communication against agreed plans., • Risk Management - identify, coordinate and plan resolution of programme and portfolio risks., • Problem solving and decision making - sound judgment at a senior management level using assertiveness and influencing skills to demonstrate business benefits and to ensure the decision is fully understood and accepted., • Responsible for the data science and AI strategy within data content in partnership with engineering teams, • Responsible for the technical standards, and developer experience working with internal stakeholdersEssential Skills, • Deep technical level data experience across various technology stacks, passionate about transformation., • Experience of supporting large-scale transformation at a Financial Markets firm, both in influencing technical strategy and successful implementation in a hands-on capacity., • Experience in applying automation, ML and data science at scale in a data rich environment., • Excellent communication skills both written and verbal. Ability to tailor communication for facilitating discussion and decision making., • A real self-starter with the ability to make clear decisions and solve problems, generating solutions and ultimately getting the job done., • Proactively assess trend and risks to identify problem areas., • Creativity and innovation: Continuously maintain an innovative approach whist operating with a set of defined internal and external communication processesQualifications & Experience:, • Extensive experience in engineering product research, delivery, data science & ML, co-ordination and support, • Experience in generative AI, ideally around document parsing and extraction of semi and unstructured data, • Experience taking research into a full production environment, • Strong track record of developer experience, defining, evolving and governing technical standards for cross functional teams, • Extensive experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance, • Degree in related field or relevant qualificationBusiness and sector expertise, • Experience working with large data estates and data distribution methods., • Experience of machine learning, data science and generative AI focused on data sourcing and extraction., • Experience of working in highly regulated environments (e.g. banking)., • Broad understanding of the Data Intelligence domain within Financial Markets., • Strong financial and commercial competence with a customer driven approach., • Knowledge of current technological trends and concepts (e.g. data mesh and fabric)., • Expertise in understanding and leading internal and supplier teams to drive efficiency in the technology organisation., • Strong public cloud experience, • Strong lakehouse technologies experience., • Strong data quality, observability and automation experience.Leadership and management experience, • Experience in transformation of a global operational, engineering focused team., • Strong team building skills, • Encourage trust, handle expectations, and gain sponsorship with business, technology and senior leadership teams., • Works with vendors to understand technical and business opportunities performing overall due diligence on third parties as needed., • Skills in experimentation and failing fast with core measurement and metrics, • Strong influencing skillsPersonal skills and capabilities, • Provide leadership and driving pro-active and re-active mobilization of resources in a matrix environment., • Able to communicate confidently and concisely with people at all levels. Technologists and non technologists, senior managers and team members., • Proven track record to translate the vision/strategy into clear priorities and direction., • Strong collaborator with the ability to develop effective partnerships with diverse stakeholders., • Astute at dealing with ambiguity and resilient to changing business priorities and organisational goals., • Ability to develop talent through coaching and mentoring, with a passion for developing talent within wider team and beyond.ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. LSEG creates possibility across the financial markets, with a commitment to excellence in delivering the services customers expect, through dedicated, open-access partners. LSEG is a systemically important part of the global financial system. It is the UK's second largest financial services business by market capitalisation, and in the top 10 of the FTSE 100. A major financial information provider, with extensive experience, deep knowledge, and worldwide presence across financial markets, LSEG enables businesses and economies around the world to fund innovation, manage risk and create jobs. LSEG has contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and its open-access model - LSEG provides the flexibility, stability and trust that enable their customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in London, with significant operations in 70 countries across EMEA, North America, Latin America, and Asia Pacific. The Group employs 26,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. The core values of the business are integrity, partnership, excellence, and change. OUR PURPOSE: LSEG is critical to the global economy and is a high growth company with a recognised track record in innovation and disruption. The company has demonstrated its successful strategy as shown in its strong financial performance. Post the Refinitiv acquisition, LSEG has shifted from a period of integration to transformation. The Group is a proven innovator with its market leading strategic partnership with Microsoft enabling next-gen data, analytics and cloud infrastructure solutions. It is uniquely positioned to capture growth opportunities stemming from four key market trends: digitalisation, sustainability, capital optimisation and operational resilience. LSEG operates across four divisions: Data & Analytics: delivering data-driven insights, indices, and products to customers simply and flexibly so they can make better-informed decisions. FTSE Russell: delivering category defining indices across asset classes and investment objectives to create new possibilities for the global investment community. Risk Intelligence: providing a comprehensive suite of screening, due diligence, verification and onboarding solutions, helping customers protect their businesses from a wide range of threats. Markets: supporting customers across the end-to-end capital markets workflow, providing them with access to liquidity across multiple asset classes and regions; supporting their clearing and reporting obligations; and providing risk and balance sheet solutions Career Stage: Group Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Head of Customer Experience £89,876 South East London | Hybrid Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m and 120 staff, Hexagon is continually improving the quality and range of our affordable homes and services. As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in. Reporting to the Operations Director, the new role of Head of Customer Experience will be a key member of our Operations Directorate and Leadership Team. You will lead the development and strategic direction of our Complaints and Customer Services functions ensuring high quality customer-focused services. Championing a culture of accountability, continuous improvement and customer centered service delivery, you will also shape how customers interact with our services. You will bring a successful track record of managing customer experience services (including a customer contact centre) in social housing or a regulated environment. You will also have experience of transforming poor performing services and using data to identify, implement and measure service improvements. a strong track record of developing and delivering financial reporting information and analysis to a range of stakeholders. This role presents a brilliant opportunity to further your career with a dynamic company that values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you have a relevant professional or degree level qualification, are driven by great customer service, want to work with a fantastic team, and feel proud of the contribution that you make each day, then we very much want to hear from you. You will be joining a Great Place to Work accredited organisation with IIP Gold. We will offer you training and supervision to help you achieve your full potential, with an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working – 2 days per week office based, and 26 days annual leave rising one day per year to 31 days. If you think you have the skills to do all this and more, we want to hear from you. For further details about the role please visit our website Closing Date for applications – Monday 25th May 2026 Stakeholder Panel (online) – Thursday 4th June 2026 Interviews will be held in person on Tuesday 9th June 2026 We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact

About the Business Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 2 Department: IT Operations Location: London Contract type: Permanent The Technology Delivery Centre Analyst is a critical role in delivering high quality IT services to our internal and external customers through efficient support and preventative maintenance. The role is responsible for provisioning maintenance and regular checks on our infrastructure estate, resolving escalated end-user issues, incidents and where appropriate major incidents. The function provides walk-up tech bars for users to obtain immediate support. Whilst supported by Customer Service and Infrastructure SMEs the Delivery Centre Analyst provides a hub through which all customer support and preventative action to deliver operational support is focused. Responsibilities: • Diagnose and Resolve Technical Issues: Quickly identify and address technical problems to minimise downtime., • Maintenance and Support: Perform routine maintenance and support for end user and infrastructure environments (such as application and job maintenance, daily system checks, onsite end user and meeting room support, build support, walk-up customer issues, etc.), • Problem Management ownership and investigation., • Knowledge Management creation, validation and communication., • Event Monitoring: Proactively monitor events and respond to incidents to prevent service disruptions., • Identify and triage security incidents., • Resolving technical issues escalated beyond level 1 support expertise., • VIP Support and Event Management: Deliver high-quality support for VIPs and manage technical aspects of corporate events. Key Projects or Undertakings:, • Provide onsite and remote support for end-user locations and infrastructure environments., • Continually improve support processes across the technology function and our platforms., • Third-party engagement and coordination to support delivery of service, issue resolutions, etc., • Maintain existing and submit new knowledge base articles to improve support capabilities, self-service opportunities, reduce customer impact and improve staff efficiency. Review and approve changes requested by Customer Support and Infrastructure teams., • Support the Customer Outcomes Manager, Project Managers and other stakeholders in understanding customer requirements and expectations and testing these in new or changed services. Main Stakeholders:, • Business users and customers - provide the necessary level of support to achieve the desired outcomes of our customers and deliver an excellent customer journey., • Infrastructure support, design and development functions within Technology - Provide excellent support to Technology colleagues to ensure desired outcomes are achieved., • Head in CIO function and Senior Technology Management - Provide updates and insights to senior technology management and the CIO function., • Service Operations customer support and fulfilment teams - Provide appropriate triage and data gathering to ensure handovers and escalations are accurate. About You Essential Experience, Skills, and Knowledge: • Proven experience in IT Service Management processes, standards and IT support roles., • Experience using Service Management, diagnostic, collaboration and support tools such as NextThink, ServiceNow, SCCM, etc., • Excellent customer service skills and focus., • Strong analytical skills with the ability to interpret data and make informed decisions., • Excellent communication and interpersonal skills., • Ability to work collaboratively with various departments and stakeholders., • Professional work ethic with experience in supporting VIP's and Company Executive's.#LI-PM1 Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Radley have been proud architects of luxurious British handbags and accessories for over 25 years. Known for our leather expertise and enduring quality, we expertly blend iconic design and exquisite craftsmanship with exceptional value. Our London HQ is home to our in-house Design team, who are inspired by the natural world, luxurious fine leathers and the remarkable women who wear our bags. Each design is then responsibly made by our family-run manufacturing partners, in the expert hands of three generations of artisan craftspeople. We're looking for a Senior Merchandiser to join our Merchandising team, who will be accountable for leading the end to end merchandising process, managing stock for Retail and Wholesale channels, and maximising revenue and profit. This role is critical in driving product strategy, managing the product lifecycle, and collaborating cross functionally to ensure the commercial success of our collections across all channels. This position leads by example, acting as an ambassador for Radley, fostering a culture of passion and determination, and driving excellence across the Merchandising organisation. Key responsibilities • Define OTB parameters alongside Head of Merchandising, including sales, margin, inventory, stock turn and YE inventory targets for all channels, • Development and ownership of global inventory management activities, including ownership of WSSI and long range merchandising financial plans, ensuring optimal inventory and productivity, • Quantify seasonal buy volumes alongside Buying team to maximise sales and sell through, • Ownership of line cards on core options, placing reorders to ensure never out of stock, • Responsible for ensuring allocating and re-balancing inventory to improve global sell through across all channels, • Accountable for promotions, delist and markdown planning and forecasting, in line with OTB targets, together with regulating discounts by product, • Responsible for option plans, measuring performance against plan for each season, • Accountable for the 4YP inventory strategy across the full product life cycle, • Communicate sales, inventory and margin forecasts to cross-functional partners and SLT, highlighting risks and opportunities and recommending in season/ pre season actions, • Collaborate with Partnerships team and Buying to prepare seasonal assortments, • Working closely with Partners on responsible inventory management in line with company and Partner targets, • Analyse order book performance vs plan, to ensure alignment with financial KPIss, • Coaching and developing a team of a Junior/ Assistant Merchandiser, and Allocator, • Provide clear and effective support to both internal and external customers, addressing their needs and responding promptly. Skills & Experience • Strong leadership skills: inspiring, energising and instilling a culture of innovation, collaboration and accountability, • Demonstrated excellence across all aspects of Merchandising, • Creative, innovative and customer-oriented when faced with business challenges, • Strong decision-making capability, • Dynamic and collaborative style, able to build positive working relationships with cross-functional teams and translate strategic direction to all levels of the organisation, • Exceptional attention to detail and analytical skills Benefits & Perks Reward & recognition: Generous Radley discount, company bonus, sample sales, service awards and special occasion gifts Wellbeing & health: Healthcare cash plan (up to c.£900), Virtual GP, EAP, Thrive wellbeing app and life assurance Time & balance: Enhanced annual leave with holiday buy, plus Summer Fridays Growth & lifestyle: Learning & development, EV and Cycle to Work schemes, season ticket loan At Radley, we strive to create, promote and live an inclusive culture. We’re committed to social equity and actively work to make impactful changes across our business to become diverse and celebrate one another’s differences. We encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores. We know that diversity in a business only makes it stronger, so our People team are clear on how to conduct an inclusive recruitment campaign. Our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options. We won’t ask for specific qualifications unless it’s absolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds. We are #Proudtobe Radley. We’re proud to offer a competitive and ahead-of-the-curve remuneration and benefits package, some of which we share here. If you are shortlisted as having the skills required for this role then we’ll openly share our salary banding with you ahead of moving forward to the next stage. For some time, we have actively stopped asking candidates their salary expectations at interview where it isn’t necessary to do so, we want to pay an individual for the job based on their experience and ability and not limit some groups who may undervaluing themselves.

Job Title Senior Data Analyst (Service Delivery & AI Analytics) Department Service Delivery Location Remote or Hybrid (split between site-based and home-working) Country Flexible (UK/EU/US/Hong Kong) Level Individual Contributor Reports to Global Head of Service Delivery, IT & Repairs Contract Type Permanent / Full-time Contracted Hours/Days 37.5 hours / 5 days per week Date: 29/01/26 About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The Senior Data Analyst will play a critical role in enabling data-driven decision-making across Reveal’s global service organisation. This role is responsible for extracting, transforming, analysing, and visualising data from multiple enterprise systems—including Azure, Salesforce, Halo ITSM, and repair/logistics platforms—to deliver high-quality insights for senior executives, sales teams, service delivery, engineering, product teams, and customers. The role will design and maintain advanced Power BI dashboards, build robust data models, perform historical trend analysis, and develop forecasting and pattern-detection models to support operational planning and continuous improvement. In addition, this role will contribute to the evolution of AI-enabled analytics, using Python and modern AI tools (e.g. Copilot and ChatGPT-style agents) to enhance insight generation, automate analysis, and enable self-service reporting capabilities across the business. This role is critical to Reveal’s ability to scale service operations globally while maintaining service excellence, customer trust, and commercial performance. By combining advanced analytics, automation, and emerging AI capabilities, the Senior Data Analyst will help transform data into a strategic asset across the organisation. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Data Extraction & Integration • Design, build, and maintain reliable data pipelines to extract data from Azure, Salesforce, Halo ITSM, and other internal or third-party systems., • Develop automated ETL processes to ensure timely, accurate, and scalable data refresh cycles., • Work with development teams and system owners to integrate data via APIs and improve data availability. Data Modelling & Analytics • Build and maintain robust data models to support operational, commercial, and executive reporting., • Analyse service delivery performance including SLAs, KPIs, MTTR, incident volumes, backlog trends, repair cycle times, and device failure patterns., • Perform historical trend analysis and develop forecasting models to support capacity planning, staffing decisions, and risk identification., • Identify patterns, anomalies, and systemic issues that impact service quality or cost-to-serve. Dashboarding & Reporting • Design and deliver high-quality Power BI dashboards tailored to different audiences, including senior executives, sales teams, service operations, and customers., • Standardise KPI definitions and reporting structures across regions (UK, Germany, US, Hong Kong)., • Automate recurring reports and reduce reliance on manual, spreadsheet-based reporting., • Use Python to automate data processing, analysis, and reporting workflows., • Contribute to the design and development of AI-assisted analytics solutions, including:, • Copilot-style or ChatGPT-based agents to support insight generation, reporting, or operational queries, • Natural-language interfaces for exploring service data, • Partner with stakeholders to identify high-value use cases where AI can enhance decision-making or operational efficiency. Continuous Improvement & Decision Support • Provide analytical insight to support continuous improvement initiatives across service delivery and support operations., • Support monthly and quarterly service reviews with strategic customers through high-quality analytics packs and performance narratives., • Enable proactive decision-making by identifying emerging risks before they impact customers or SLAs. Data Governance & Quality Assurance • Establish and maintain data governance standards, KPI definitions, and documentation., • Ensure data accuracy, integrity, and consistency across all reporting outputs., • Identify data quality issues and work with system owners to drive upstream improvements. Stakeholder Collaboration • Work closely with Service Delivery, Engineering, Product, Sales, Finance, and Customer Success teams., • Act as a trusted analytics partner to senior leadership, translating complex datasets into clear, concise insights., • Present findings confidently to executive stakeholders and external customers. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 5–7+ years’ experience as a Senior Data Analyst, BI Analyst, or Analytics Specialist, ideally within SaaS, ITSM, or service-led organisations., • Strong Python experience (essential), including use for data analysis, automation, modelling, and system integration., • Advanced SQL skills and experience building and maintaining ETL pipelines., • Advanced Power BI expertise, including DAX, dataflows, model optimisation, and performance tuning., • Proven experience extracting and working with data from Azure, Salesforce, and ITSM platforms (Halo ITSM preferred)., • Strong understanding of service delivery and operational metrics (SLAs, KPIs, MTTR, backlog management, incident trends, repair logistics)., • Demonstrated experience with forecasting, time-series analysis, and pattern recognition., • Ability to translate complex data into executive-level insights and compelling narratives., • Strong communication and stakeholder management skills. Desirable • Experience developing AI-assisted analytics solutions, including:, • Building Copilot, ChatGPT, or similar AI agents to support reporting, insight generation, or operational decision-making, • Leveraging large language models (LLMs) to enhance data exploration or automation, • Experience integrating Python analytics with Azure AI services (e.g. Azure OpenAI)., • Familiarity with modern data platforms (Azure Data Lake, Synapse, Snowflake, lakehouse architectures)., • Experience with predictive or prescriptive analytics beyond basic forecasting., • Exposure to automation or orchestration tools for analytics pipelines. Key Performance Indicators (KPIs) • Accuracy, reliability, and consistency of reporting and data models., • Adoption and usage of dashboards by executives and operational teams., • Reduction in manual reporting effort across the business., • Accuracy and usefulness of forecasting models., • Measurable improvements in service performance visibility and decision-making speed., • Data quality improvements across core systems.

Job Summary: We are looking for a Logistics Operative to carry out electrical safety testing on portable appliances in compliance with UK regulations. The successful candidate will be responsible for ensuring that all electrical equipment owned by the business is safe to use, identifying potential hazards, and maintaining detailed records of tests performed. In addition to PAT testing, the successful candidate will support the Logisitcs Supervisor with collections and deliveries, basic equipment repairs, liaising with machinery suppliers and head office maintenance. Key Responsibilities: -Conduct Portable Appliance Testing (PAT) on electrical appliances in various environments, including offices, industrial sites, and rental properties. -Identify and record faulty equipment, taking appropriate action where necessary. -Use specialised PAT testing equipment to assess appliance safety. -Label appliances according to their test results (Pass/Fail). -Maintain detailed records and reports of all tests conducted. -Carry out basic equipment repairs where qualified to do so. -Ensure all work is carried out in line with Health & Safety regulations and company procedures. -Travel to different sites as required, sometimes working independently or as part of a team. Requirements: -A valid PAT Testing qualification. -Knowledge of UK PAT testing regulations and Health & Safety guidelines. -Experience in a similar role is preferred but not essential (training may be provided). -Ability to work independently and manage workload effectively. -Strong attention to detail and record-keeping skills. -Good communication and customer service skills. -Full clean UK driving licence. -A good command of English Language. Desirable Skills: -Experience working in facilities management, maintenance, or electrical testing. -Basic knowledge of electrical repairs or any electrical qualifications. -IT proficiency for logging test results. Location: Battersea Head Office (and sites as required) Job Type: 40hrs Working Hours: Flexible to suit the needs of the Business

About Prosperwell Prosperwell is redefining how sales and marketing works in the UK social care sector. We help the country’s leading care organisations grow sustainably so they can continue delivering exceptional care to families who need it most. As the UK’s leading specialist sales and marketing agency for care providers, and the first agency to sweep every major care marketing award in a single year, we have built our reputation through discipline, expertise, and a relentless focus on outcomes. We invest heavily in our people, our systems, and our standards. You will be supported to do your best work, challenged to grow, and trusted to lead with autonomy and accountability. Overview and Role Purpose The Business Development Representative is responsible for creating consistent, high-quality commercial conversations for Prosperwell by turning inbound interest and proactive outreach into qualified discovery calls. You will engage prospects through Prosperwell’s lead engagement offers, qualify intent and fit, and book discovery conversations into the diaries of the Head of Marketing Services or the Head of Sales and Customer Experience, depending on the opportunity. The role sits at the front of Prosperwell’s commercial process, ensuring the right prospects progress into meaningful conversations with the appropriate service leaders. Core Objectives • Generate qualified discovery calls, • Maintain a high lead to qualified discovery call percentage, • Maintain a high discovery-to-strategy meeting lead score, • Contribute to a predictable, repeatable pipeline model Key Responsibilities & Activities 1. Proactive Market Outreach • Identify and engage targeted care providers including activities like LinkedIn, email, phone outreach, and in-person events, • Develop and nurture relationships with strategic and referral partners who serve the same client base, identifying opportunities for introductions and collaborative lead generation, • Introduce prospects to relevant Prosperwell initiatives including workshops, lunch and learns sessions, round tables, live Speaking event and audits, • Position these offers clearly and professionally in a way that makes engagement easy, • Maintain consistent daily outreach activity 2. Lead Relationship Development • Respond to new inbound leads within agreed timeframes and personalise follow-up based on the nature of the lead’s profile, behaviour, and enquiry, • Identify and present relevant resources and/or lead engagement offers to qualified leads in a timely manner based on their engagement with our content, events, etc., to ensure we get qualified leads “moving” with our company 3. Qualification and Discovery Preparation • Conduct structured qualification calls to move a high percentage of qualified leads into the discovery stage. 4. Meeting Bookings and Follow-up • Book qualified discovery calls into the appropriate diary, • Confirm meetings to reduce no-show rates 5. Data Management • Track lead status, progression and outcomes in CRM, • Maintain clean, accurate deal pipeline data, • Clearly document context and notes of emails and conversations with leads to ensure Heads of Departments receive high-quality, • information prior to discovery calls, • Regular reviews of lead records to ensure a clean database 6. Professional Development and Self-Management • Tracking of key performance indicators (KPIs) and related metrics to bring about awareness of overall performance, identify opportunities, etc., • Regular reviews with management to review performance related to all the above and adjust responsibilities, activities, and/or targets Key Performance Indicators This role is measured on outcomes, not busyness. Primary KPIs: • Lead Engagement Offers Accepted, • Qualified Discovery Calls Sat Supporting Metrics We will also help you in your effort to achieve KPIs by providing supporting metrics, which may include discovery call show rate, outreach volume, engagement rate, progression to strategy meetings, CRM accuracy, etc. Skills and Experience Required • Experience in business development, sales development or client engagement, • Confidence in proactive outreach and structured conversations, • Strong verbal and written communication skills, • High resilience and consistency, • Excellent conversationalist; Intuitive, inquisitive, diplomatic, high emotional intelligence, active listening, reflecting back, and confidence., • Comfort working with CRM systems, • Commercial awareness and sound judgement, • Growth mindset, • Care sector knowledge is beneficial but not essential. Logistics • Schedule: Full-time; Generally, "business hours" Monday through Friday, although work outside of these hours and days may be required to meet commitments., • Travel: Local and/or national travel will be required from time to time. Our Core Values • Striving for Excellence: We hold ourselves to exceptionally high standards and take pride in delivering work that genuinely moves the needle., • Humility and Collaboration: We value open, honest communication and believe the best outcomes come from learning together and challenging ideas constructively., • Positive and Energetic: We believe great work happens in an environment that is encouraging, supportive, and enjoyable., • Problem Solving: We take ownership, act decisively, and approach challenges with a solutions first mindset., • Efficient: We work systematically, build repeatable processes, and focus on doing the right work well rather than more work poorly.

Job Description Title: Full-time Senior Sales Associate with stock responsibilities - Harrods Reports To: Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Stock: • To assist with all stock deliveries and sales floor replenishment., • To support with stock inventories, ensuring efficient levels maintained, • To ensure stock merchandise is kept in pristine condition., • To take part in weekly Stock counts, • Checking stocks at opening and closing, • To ensure all merchandise is correctly ticketed and security tagged, • To ensure all stock areas are maintained to a high level, • Protect stock from loss or damage, • To assist in conducting regular stock takes as and when requested by Head Office. Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

The Opportunity: As an Institutional Sales Relationship Manager within our Strategic Partnership group you will be an important asset to Fisher Investments Europe's Institutional sales efforts across Europe, Middle East, and Africa (EMEA). Your efforts will include conducting research on our target markets, identifying and establishing contact with financial institutions, and developing relationships with prospective financial service partners. Reporting to our Head of Institutional Sales, you will partner with our Senior Sales Professionals to build relationships with financial service firms in emerging markets, meet face-to-face, and present to prospective partners. Your efforts will give Fisher the opportunity expand its global presence in emerging markets via partnerships with established financial institutions. The Day-to-Day: • Communicate with external partners and institutional team members to efficiently coordinate with Senior Sales Professionals and deploy our business development resources and orchestrate the institutional sales process within an assigned territory, • Ensure accurate, regularly updated information about prospect personnel, decision-making processes, and search activity is recorded in our Customer Relationship Management system, • Cold call, establish relationships, and conduct formal presentations to articulately convey our partnership strategy, client service philosophy, and investment strategies to prospective financial service partners, • Lead market expansion efforts within our EMEA territories, providing prospects with an introduction to Fisher Investments Europe and our partnership capabilities Your Qualifications:, • At least 5 years of financial industry experience, and demonstrated track record of success, building relationships with financial service firms, investment consultants, and institutional asset owners, • Ability to set, monitor, and accomplish goals, • Experience addressing complex challenges managing a broad opportunity set, • Willingness to travel frequently within an assigned territory, • Solid investment knowledge; ideally previous experience communicating listed equity investment philosophies and processes, • Ability to apply mathematical and financial concepts such as geometric linking, cap/dollar/equal weightings, Alpha, Beta, Tracking Error, Information Ratio, • Ability to read, analyse, and interpret general business periodicals, professional journals Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events *Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Head of Case Management - London/Hampshire (Onsite) Nigel Frank International are currently partnering with a fast-growing organisation who are looking for a senior operational leader to take ownership of their customer transaction function and help scale both service quality and commercial performance. Responsibilities • Lead, develop and scale a high-performing customer transaction operations team within a fast-paced environment., • Oversee the end-to-end customer journey, ensuring transactions progress efficiently from application through to completion., • Drive improvements across key operational and commercial KPIs, including completion rates, turnaround times, customer satisfaction and revenue performance., • Proactively identify and resolve transaction delays, escalations and operational bottlenecks while maintaining excellent customer communication., • Implement scalable operational processes, reporting frameworks and workflow improvements to increase efficiency and consistency., • Work closely with internal teams, and external partners to improve service delivery, transaction momentum and overall customer outcomes. Experience • Proven experience leading customer operations, case management or transaction teams., • Experience improving operational performance through KPI management, coaching and process optimisation., • Demonstrated ability to lead teams within high-volume, fast-paced and growth-focused environments., • Commercial awareness with the confidence to drive customer engagement, service adoption and team accountability., • Strong stakeholder management, communication and problem-solving skills, with a proactive and results-oriented approach. Benefits • Starting Salary - £50k - £60k (dependant on experience), • Competitive Benefits Package & More!

Job Purpose To provide HR administrative support and payroll services for the UK, US and Asia Key Accountabilities • Draft and issue correspondence as required, including new starter contracts, employment references, reference requests, RTW checks and general correspondence., • Draft and issue leavers correspondence and inform the business as necessary e.g. IT, Compliance and L&D., • Monitor and track all new starter and leaver paperwork, ensuring that it is returned in a timely manner., • Maintain an accurate paper and electronic filing system in addition to accurate data management on all HRIS., • Manage the HR/Payroll Mailboxes highlighting any issues to Line Manager., • Facilitate the Company Induction for new starters, ensuring that it runs smoothly and updating content when necessary., • Monitor and flag probationary periods with Line Managers and Business Partners, ensuring that relevant paper work is issued., • Monitor and track working hours, absence and holidays based as defined by regional legislation., • Support on annual HR processes e.g. annual compensation review., • Support the Head of HR Operations on adhoc tasks and projects. Payroll - provide payroll services for specific locations and provide back-up support for other locations • Preparation and submission of payroll information in line with the payroll calendar., • Review and reconciliation of the payroll information once returned by Payroll Provider ensuring approvals are obtained and submitted on time and monthly reports submitted to Finance, • Management of the company pension schemes and any regional benefits in relation to the enrolment of new starters, update of contractual/personal information and preparation of the monthly payment files for Line Manager to review and submission, • Preparation of monthly or adhoc reporting Customer Service • Maintain excellent customer service when responding to customer queries related to terms and conditions, benefits, payroll, policies, etc. in line with the departments service levels and escalate as necessary to Line Manager / Business Partners., • Maintain excellent customer service when responding to customer queries related to terms and conditions, benefits, payroll, policies, etc. in line with the departments service levels and escalate as necessary to Line Manager / Business Partners. Qualifications Education/Qualifications • CIPD qualification is desirable Experience • Previous experience providing HR administrative support, • Previous payroll experience Knowledge and Skills • Knowledge of HR Information Systems, • Demonstrated understanding of HR administrative processes and services, • Ability to manage multiple priorities, • Demonstrated customer service skills, • Familiarity with Microsoft Office Competencies • Ability to work independently and organise and prioritise workload, • Ability to identify and manage confidential and sensitive information or situations in a professional manner, • Willingness to support team members during periods of high-volume workloads

Role Overview: Support the growth of the Bank’s Emerging Markets (EM) business by providing banking business origination, quality risk assets creation, deposit mobilisation, superior relationship management, administrative, operational and analytical support to the head of Emerging Markets with the aim to provide excellent service delivery. Role Responsibilities: • To contribute to the overall growth of the Emerging Markets Desk., • Creation of quality risk assets that meet the withing the risk tolerance of ZBUK, • Mobilisation of deposits, without compromising the Bank’s AML standards., • Establish business relationships with external parties, wit a view to identifying and generating business leads and opportunities, • Originate contingent liability transactions., • Ensure good communication with other internal departments within the Bank as well as Zenith Group subsidiaries., • Conduct first line financial statements analysis for credit decision before Credit structuring review., • Cross checking spreadsheet prepared by CAS team before presentation to MCC, • Ensure the unit’s deal list is kept up to date., • To assist in preparation of transactional documents and communication with internal stakeholders and clients (e.g. Deal Review Forums, Term Sheets, etc)., • To support the EM desk on payments, call backs, • Attend to customers enquires and engage with the respective internal teams such as Customer Services, Payments, CAS, credit risk or IT when required., • To respond to compliance enquires related to customers transaction., • To respond to enquiries from other departments such as payments, trade finance and compliance., • To assist in clients first line due diligence, on-boarding, file notes, account reviews, daily transaction monitoring, preparation and submission of new accounts, and adverse media reviews., • Assists in preparation of facility documentation, archiving and compliance related forms including those for account opening / closing, Loan Drawdowns, new limits, etc., • Preparation of credit minutes, GCC schedules and MCC paper review, • To support the credit analysts’ team with all required information gathering, preparation of documents and completion of internal credit applications, including collecting and obtaining credit data and financial statements, country, and client information., • Takes minutes of the departmental meetings and clients call reports when required., • Assisting with regular reporting (pipeline, updates for ALCO, Exco reports, MPR)., • Assist RMs with customers transactions such as client’s exposure, outstanding loans and transactions request, deposits etc., • Be the custodian of EM’s digital filing system., • Any other miscellaneous tasks that may arise in the course of the job., • Comply with the FCA/PRA’s Individual Conduct Rules, as outlined below. Skills/Knowledge Required: • Minimum of five years’ work experience in either Banking, Financial Institution or Consulting., • Good organisational and interpersonal skills., • Excellent financial statements analysis skills, • Strong numerate skills, • Excellent communication (written and verbal)., • Be self-motivated/ work with minimal supervision., • A strong commitment to living the Bank’s values., • Strong Microsoft office user (Word, Excel, Power Point, Outlook)., • A second language is desirable, but not compulsory., • A candidate who is a chartered Accountant or studying towards a relevant professional skill is desirable., • Strong KYC/KYB experience., • Some experience in writing credit applications, preparing reports, etc., • Very good knowledge of trade finance transactions and products. This is a permanent position, paying up to £70,000 based on experience.

Job Title: Technical Sales Associate/ Manager Salary: £30-70k+ (base, depending on experience), plus performance & commission-based bonuses Location: London/ Leeds, Travel across UK & EU required Reports to: Technical Sales Manager/ Managing Director About Anstar: Founded in 2018, Anstar is a dynamic, rapidly growing speciality chemicals distributor. With deep cultural and commercial expertise, we serve as a trusted bridge between Eastern manufacturers and global markets. We have quickly established ourselves as leaders in the UV-curing sector, achieving significant market share in Photoinitiators. Our agile, lean structure prioritises transparency, openness, and a customer-first approach, driven by ambitious, high-potential individuals. Backed by a robust global supply chain, European warehousing, and local support, Anstar provides high-quality chemical products with unmatched efficiency. We continually build on our core strengths and explore new market opportunities aligned with our expertise. Highlights: • We are committed to sustainable business practices, including the supply of bio-sourced raw materials, aiming for long-term success while minimising environmental impact, • Technical excellence is a priority; all our sales personnel possess a strong technical (Chemistry) background, enabling us to offer full-breadth service, • We embrace a 'Technology First' approach, utilising cutting-edge software and automation to drive efficiency and scalable growth The Opportunity: We are seeking an ambitious, technically strong individual with a background in Chemistry or a related field, sharp commercial acumen and strong critical thinking skills to support and drive Anstar’s growth. You will help develop our global UV-curing business unit, with the option to contribute to our emerging ventures in Nutraceuticals (food, animal feed, cosmetics and pharmaceuticals). Depending on your experience, you will either grow into or already operate as a key commercial lead: nurturing existing customer relationships, driving new business and playing a pivotal role in shaping and expanding a high-growth business unit. We are particularly looking for someone who is technically sharp, energetic and hard-working, with the desire to grow their responsibilities and impact as the business scales. Key responsibilities include but are not limited to: • Support Anstar with its strategy to develop both our UV-curing and the new Nutraceuticals business units, • Proactively identify and pursue new business opportunities, cultivate relationships with potential clients and negotiate contracts to secure new accounts globally, • Build and maintain strong relationships with existing customers, understanding their technical and commercial needs, addressing inquiries, and providing exceptional service, • Stay ahead of industry trends, market dynamics, and competitor activities. Conduct market research and analysis to identify potential growth areas, customer demands, and emerging opportunities, • Track sales performance against targets, analyse key metrics, and prepare regular reports and forecasts, • Produce company presentations and present to potential and current customers, • Act as a brand ambassador at industry events, trade shows, and conferences, representing the company professionally, networking with key stakeholders, and promoting the company's products and services, • Continuously evaluate and improve sales processes, tools, and methodologies to enhance efficiency, productivity and customer satisfaction Essential requirements for the role: • A degree (BSc/MSc) in Chemistry or a related scientific discipline from a reputable university, with strong technical proficiency, • At least one year of sales experience, • Strong and demonstrable business acumen, • Ability to conduct market analysis and contribute to sales planning, • Excellent verbal and written communication skills and have high interpersonal competence and negotiation abilities, • Proficient in creating and delivering client-ready presentations, • You are able to work independently under remote management (e.g., WFH), • Highly proficient with standard business technology (laptops, phones) and Microsoft Office Suite (Excel, PowerPoint, Word, Teams), • Willingness to travel globally when required and to travel to our Leeds head office on a regular/ semi-regular basis depending on home location Advantageous/desirable section • Direct experience in B2B technical sales, with a proven track record and technical background in (speciality) chemical industries, • Understanding of UV-curable technology, key raw materials (e.g. Photoinitiators, Monomers, Oligomers) and downstream applications (coatings, inks, paints, adhesives etc.), • PhD in Chemistry The interview process will consist of an initial phone call, followed by 2-3 interview rounds. Equal Opportunity: Anstar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Website: HQ: Airedale House, 423 Kirkstall Rd, Leeds, LS4 2EW, UK Founder & Managing Director: Dr Liangyu Hawkes We look forward to welcoming talented individuals into our dynamic team. The Anstar Team

Regional Director (Early Years) Salary: £DOE plus car allowance Hours: Full Time / 40 hours per week Location: Field based with travel to our nurseries in North London and head offices in London and Northampton We are seeking an experienced and values‑led Regional Director with knowledge of the early years sector, to provide strong, visible leadership across a large portfolio of nursery settings. This role is key to driving performance, quality, safety, and sustainable growth while embedding a positive culture that delivers outstanding outcomes for children, families, and colleagues. Why Bright Horizons? We’ve been voted Great Place to Work every year since 2006, as well as being awarded the newly created Great Place for Wellbeing and Great Place for Women 2025. Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 300+ portfolio being rated Good or Outstanding by Ofsted. We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing What We Can Offer You • Our benefits include but are not limited to, • Flexible working and holiday entitlements, • Discounted childcare in one of our nurseries, • Quarterly Employee Appreciation Weeks, • Annual gala award evening, • Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more, • Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life Key Responsibilities • Lead and inspire Nursery Management Teams, embedding our HEART culture to drive engagement, retention, performance, and customer satisfaction across the region., • Deliver People and Growth strategies, ensuring alignment with business objectives across all nursery settings., • Champion Bright Horizons UK pedagogy, working closely with the Early Childhood Specialist to ensure consistent quality., • Lead Keeping Everyone Safe initiatives, modelling and reinforcing a strong safety and compliance culture., • Deliver People and Growth projects in partnership with HR, Finance, and Marketing, ensuring consistent and secure implementation of policies and practices across all sites. Key Skills & Experience • Leadership & People Management – Inspire and lead large multi‑site teams; build high‑performing managers through coaching and strong performance management, while championing company culture and values., • Strategic & Commercial Acumen – Translate strategy into action, delivering people and growth plans while balancing commercial performance with service excellence., • Operational & Project Delivery – Plan, manage, and deliver projects and agreed proposals efficiently across complex, fast‑paced environments., • Regulatory & Compliance Expertise – Strong knowledge of Ofsted, Local Authority, and legislative requirements within highly regulated sectors., • Data‑Driven Decision Making – Confident decision‑maker who uses data, analytics, and digital tools to solve problems and drive performance., • Stakeholder & Communication Skills – Collaborative influencer, building strong relationships across HR, Finance, Marketing, and wider stakeholders., • Change & Innovation – Lead and embed change, championing new ideas and continuous improvement., • Digital Capability – Comfortable using systems and technology to support reporting, insight, and operational efficiency. Key Competencies • Strategy & Commercial Focus – Strategic execution, budget management, cost control, and confident decision‑making., • Leadership & Change – Inspiring multi‑site teams, driving engagement, developing leaders, and delivering change., • Operations & Compliance – Strong regulatory and safety leadership, data‑driven performance management, and cross‑functional project delivery., • Digital & Risk – Data‑literate with strong risk management and compliance oversight. Essential Experience • Senior multi‑site leadership experience (15+ nursery/service sites) within a highly regulated, medium to large organisation., • Experience and knowledge of the early years sector, • Proven success delivering high‑quality customer, client, and employee outcomes, with sustained YOY growth., • Strong track record of leadership development, performance management, and impact measurement in partnership with HR., • Confident decision‑maker with experience leading change, innovation, and turnaround initiatives., • Demonstrable success building high‑performing teams, driving regulatory compliance, quality improvement, and service excellence., • Ability to translate strategy into action using data, systems, and digital tools to improve performance and commercial outcomes. Essential Qualifications • Relevant degree in Early Childhood Education or Leadership / Business Management., • Recognised Leadership & Management qualification., • Full UK driving licence (regular travel between sites required)., • Evidence of ongoing CPD and commitment to professional development. Bright Horizons are committed to creating inclusive environments where everyone has a sense of belonging and has the opportunity to contribute and thrive in meaningful and impactful ways. Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all backgrounds to apply. We will consider reasonable adjustments required by applicants. If you share our passion, values, and have most of the skills listed, we encourage you to apply – as you may be just what we are looking for! Please note, due to our sector all roles are subject to a criminal record check. Some of our roles require specific qualifications by law, this will be highlighted as essential within the advert.

Our client, a luxury fabric and cloth brand, is seeking an experienced and highly organised Operations Coordinator to join their London head office on a permanent basis. This is an exciting opportunity for someone with experience within textiles, interiors, luxury goods, or a product-led business who thrives in a fast-paced environment and enjoys working across operations, logistics, systems, customer service, and commercial support. The successful candidate will play a key role in ensuring the smooth day-to-day running of the business, working closely with internal teams, international partners, suppliers, customers, and external stakeholders across the UK, Europe, and the US. Key Responsibilities • Coordinate and support operational processes across the business, ensuring workflows are managed efficiently and proactively., • Act as a key liaison between internal departments, external partners, suppliers, and global stakeholders., • Develop a strong understanding of business systems, operational procedures, and internal processes to support effective day-to-day operations and decision-making., • Produce regular sales, operational, and performance reports for senior management., • Prepare royalty reporting and support relationships with external design partners., • Monitor and track annual targets across territories and showroom locations., • Analyse collection performance, sales trends, and order conversion data to support commercial decision-making., • Support and maintain integrations between the company website, ERP system, and third-party platforms., • Liaise with developers and external service providers to troubleshoot issues and support operational improvements., • Manage inbound stock deliveries and oversee allocation against outstanding customer orders., • Monitor stock levels across products and sampling inventory to ensure availability and operational efficiency., • Implement pricing updates across collections while maintaining margin consistency., • Oversee order processing across the UK, Europe, the US, and selected international regions, ensuring accuracy, efficiency, and a high level of customer service., • Provide exceptional customer service support to UK, European, and US customers, responding to enquiries professionally and efficiently across orders, deliveries, product information, and operational queries., • Build strong relationships with customers, suppliers, and trade partners, ensuring a premium client experience at all times., • Support trade account setup and approval processes., • Coordinate internal scheduling, including holidays, remote working, and team calendars., • Provide cross-functional support across departments during periods of absence or peak trading periods., • Assist accounts and operational teams with administrative support where required., • Previous experience within operations, customer service, logistics, sales support, or business administration, ideally within luxury, textiles, interiors, fashion, or a creative product-led business., • Proven experience supporting UK and international customers, ideally across European and US markets., • Exceptional organisational skills with strong attention to detail and the ability to manage multiple priorities simultaneously., • Strong Microsoft Office skills, particularly Excel, with confidence working across reporting and operational systems., • Experience using ERP systems, ecommerce platforms, or integrated business systems would be highly advantageous., • Excellent communication and interpersonal skills, with the ability to build strong relationships internally and externally., • A proactive, solutions-focused, and adaptable approach to work., • Strong problem-solving skills and the ability to work effectively under pressure in a fast-paced environment., • Commercially aware with a customer-first mindset and a passion for delivering a high standard of service., • Able to work independently while collaborating effectively within a team environment., • A background or qualification in textiles, design, merchandising, business, or a related field would be advantageous.

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: • SHIPBOARD Employment type., • 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead., • Ability to speak additional languages, such as Spanish, French, Italian or German, is preferred, • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods., • Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: • Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts., • Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations., • Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged., • Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew., • Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals., • Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Salary £70,000pa Location London Company Description UOE is a fast-growing, award-winning, independent retailer offering stationery, gifting, printing and Post Office services across London and the Home Counties. We’ve just scaled to over 40 stores and 275 employees! We know that great retail can only be delivered by brilliant people who care. We’re on a mission to prove that high street retail still matters — and we’re backing that with bold growth, serious investment, and an entrepreneurial team who are in it to win it. The role This dynamic and fast paced role is responsible for the management and operation of our physical retail estate of 40+ branches, oversight of our small North London warehouse and coordination of our outsourced IT partner to ensure the smooth running of day-to-day operations and the swift resolution of any estate-related issues. This role is critical to enabling the business to operate effectively and in delivering the best possible customer experience in the best possible environments. This is a hands-on, solutions-focused role requiring excellent attention to detail, a proactive approach, and the ability to work at pace. The successful candidate will be confident building strong relationships with a range of external partners including plumbers, builders, outsourced IT service provider, and the warehouse team as well as collaborating effectively with colleagues across head office and retail. Operations & Facilities Management • Oversee the day-to-day operational and facilities management of 40+ retail sites and head office., • Ensure all stores are maintained to a high operational standard, resolving issues quickly and effectively, managing planned, reactive and compliance works across the estate, • Directly managing a warehouse team of 2 and a admin support person. Communicating as an expert in your operational specialism across the business to both juniors and senior leadership. You'll have extensive experience in a similar multi site operational role with oversight of similar functions and proven solution orientated approach. Our Culture At UOE, our culture is shaped by three core values: Expert & Trusted – We know our stuff and do what we say we’ll do. Hub of the Community – We’re here for our customers and each other. Surprisingly Fun! – We take our work seriously, but not ourselves. We’re committed to building an inclusive and supportive workplace, where people of all backgrounds, identities, and abilities feel respected, valued, and able to thrive. If you need any reasonable adjustments during the application or interview process, just let us know, we’re here to help. For the full job description or to apply please apply through Linked In.

Fixed Term Contract Duration - 11 Months About the Business Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of 31 December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app. High Net Worth includes the discretionary fund management and financial planning business, Quilter Cheviot. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level - 4 Department- Risk Location - London Contract - 12 Month FTC As a Financial Crime Manager, you will support the Senior Financial Crime Manager and Head of Financial Crime Prevention in strengthening and developing the Firm's financial crime framework. This role offers excellent exposure across all areas of financial crime, making it an ideal opportunity for someone looking to advance within the Second Line of Defence. Working within the Second Line of Defence (2LoD), you will play a key role in providing oversight, assurance and analytical support across the Firm's financial crime controls. You will contribute to anti-money laundering (AML)/ counter-terrorist financing (CTF), sanctions, tax evasion, anti bribery & corruption (ABC) and fraud risk management processes, helping ensure the Business meets regulatory expectations and operates within its risk appetite. You will work closely with senior stakeholders, the Money Laundering Reporting Officer (MLRO) and 1LoD Financial Crime Operations, gaining valuable exposure to a wide range of financial crime activities. Key Responsibilities • Support 2LoD oversight of 1LoD financial crime processes, raising challenge where required., • Review Know Your Customer (KYC)/ customer due diligence (CDD) files, including high risk and enhanced due diligence (EDD) cases, escalating concerns appropriately., • Identify weaknesses in control design or execution and support remediation tracking., • Assist in maintaining and updating financial crime policies, standards, and procedures., • Conduct regulatory horizon scanning and support gap analyses., • Help document changes and ensure consistent implementation across the business., • Support delivery of financial crime business wide risk assessments., • Gather, analyse, and interpret data to assess risk exposure and control effectiveness., • Prepare insights and summaries for management review., • Provide financial crime guidance to operational teams and business units., • Assist in the development and delivery of financial crime training and awareness materials., • Produce clear and accurate management information (MI) and reporting for senior management and governance committees., • Support responses to regulatory queries or MLRO requests., • Help design and run 2LoD monitoring and assurance reviews over 1LoD Financial Crime Operations., • Test the effectiveness of AML/CTF and sanctions controls and track follow up actions., • As an SME, provide design input and support to the Financial Crime transformation programme., • Support delivery of targeted / prioritised enhancements to the Financial Crime control environment.About You, • Strong demonstrable experience in 1LoD / 2LoD Financial Crime roles within financial services (Wealth and Asset Management experience highly desirable)., • Strong working knowledge of AML/CTF, CDD/EDD, sanctions, ABC and fraud risk indicators., • Previous exposure to 2LoD oversight or assurance work is highly beneficial., • Strong analytical skills with the ability to interpret data, identify trends and spot emerging risks., • Confidence in producing high quality MI and written reports., • Clear communicator capable of engaging effectively with 1LoD teams and senior staff., • Ability to explain financial crime concepts in a practical, business friendly way., • Good understanding of the UK financial crime regulatory environment.Desirable, • ICA Certificate/ Diploma AML, ACAMS or other financial crime qualifications (or working towards them).#LI-KH1 Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Account Executive - Account Executive, Sales Executive, Business Development Manager, SaaS Sales, B2B SaaS, AI SaaS, FinTech, Order-to-Cash, Accounts Receivable, AR Automation, Cash Management, Credit Control, Finance Transformation, ERP Sales, NetSuite, SAP, Microsoft Dynamics, D365, Finance Systems, CFO, Finance Director, Head of Finance, Enterprise Sales, Mid-Market Sales, New Business, Hunter, Pipeline Generation, Lead Generation, Outbound Sales, Cold Calling, Email Outreach, LinkedIn Outreach, Discovery Calls, Solution Selling, Consultative Sales, Value Selling, Product Demonstrations, Closing Deals, Sales Cycle Management, Multi-threaded Sales, Stakeholder Management, Negotiation, Forecasting, CRM (Salesforce, HubSpot), GTM Strategy, Client Acquisition, SaaS, Cloud, Automation, AI, Data-driven Solution - London, Greater London, Surrey, Berkshire, Hertfordshire, Essex, Kent, Buckinghamshire, Hampshire, Oxfordshire, Cambridgeshire, Sussex, Northamptonshire, Bedfordshire – St Albans, Watford, Guildford, Woking, Reading, Maidenhead, Chelmsford, Brentwood, Sevenoaks, Tunbridge Wells, Brighton, Cambridge, Oxford, Milton Keynes. We are working with a fast-growing B2B FinTech company that is looking for a Sales Executive to join their team. The ideal candidate will be enthusiastic, driven, and have experience selling SaaS solutions, ERP software, or financial automation platforms such as NetSuite, SAP, Microsoft Dynamics, or D365, with a strong track record in B2B SaaS sales, new business development, and full sales cycle ownership, including outbound prospecting, discovery, product demonstrations, solution selling, and closing mid-market to enterprise clients. Key Skills & Experience: • 2–5 years’ experience in SaaS sales, ERP, or enterprise software roles such as Account Executive, Business Development, or similar client-facing positions, ideally with exposure to complex, solution-led sales cycles, • Experience working with or selling ERP or finance platforms such as NetSuite, SAP, Microsoft Dynamics, or comparable cloud-based systems, • Proven ability to own the full sales cycle, from outbound prospecting and discovery through to product demos, negotiation, and closing, • Strong commercial understanding of how business systems connect across finance and operations, with the ability to translate technical capability into business value, • Confident engaging senior decision makers, particularly within finance teams, with a structured and proactive approach to building pipeline and closing new business Responsibilities: • Own and manage a full sales pipeline, taking opportunities from initial outreach through to close across mid-market and enterprise accounts, • Act as the main commercial contact for prospects, building strong relationships and aligning internal teams around client requirements and buying processes, • Develop a solid understanding of prospect finance operations and systems landscape, positioning the solution effectively against existing ERP or financial tools, • Run tailored product demonstrations and discovery sessions, clearly articulating value and linking functionality to specific business outcomes, • Work closely with internal teams to refine sales messaging, improve conversion rates, and ensure a smooth handover from sales to implementation and customer success Location: Hybrid (4 days in London) Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website:

Head of Operations - Fintech -Payments Overview We are hiring a Head of Operations to help professionalise, scale and stabilise the operations function within a fast-growing global payments business. The payments business is performing strongly and is now ready to move into its next stage of maturity. The current leadership team has built momentum, but there is a need for a senior operational leader who can take ownership of day-to-day operational performance, improve processes, ensure customers are onboarded properly, and create a more structured operating environment. This role will suit someone who has worked in payments, acquiring, PSPs or high-risk merchant operations and understands the realities of serving gaming, gambling and other complex global merchants. Role Purpose The Head of Operations will take responsibility for the operational side of the payments business, excluding sales and finance. The successful candidate will work closely with the wider leadership team to reduce operational pressure on senior leaders, bring structure to the function, monitor day-to-day performance, and ensure the business can scale without relying on informal processes. The business is still young, and processes are not yet fully mature. This role is about helping the organisation grow up operationally while maintaining the flexibility and commercial edge that has driven its success. Key Responsibilities • Own and manage the operational function across the payments business., • Ensure customer onboarding, implementation and ongoing service delivery are managed effectively., • Monitor operational performance and intervene quickly when issues arise., • Create, improve and embed operational processes across the business., • Ensure existing processes are followed consistently., • Work closely with integration, customer service, product, compliance, commercial and partner teams., • Oversee operational delivery for complex merchants and payment routes., • Support customers and internal teams where payment flows, routing or settlement issues arise., • Help build a more mature, scalable and well-ordered operations function., • Work with teams across multiple locations, including India and Dubai., • Support senior leadership in moving into a more strategic role focused on new markets, acquisitions and growth., • Take ownership of the operational detail so senior leadership can focus on expansion. Ideal Background The ideal candidate will have worked in a similar payments environment and will understand high-risk, grey-market or complex merchant operations. Relevant backgrounds may include: • Payments operations., • PSP operations., • Acquiring operations., • Merchant onboarding and implementation., • High-risk or gaming payments., • Director of Implementation / Head of Implementation roles with broader operational scope., • Operational leadership within businesses serving gaming, gambling, adult or other complex verticals., • Strong experience in payments, acquiring, PSPs or merchant services., • Experience operating in high-risk, grey-market or complex merchant environments., • Understanding of gaming / gambling payments would be highly advantageous., • Strong operational leadership experience., • Experience managing implementations, onboarding and ongoing service performance., • Ability to create structure and process in a young, fast-growing business., • Strong problem-solving capability when payment routes, integrations or customer issues arise., • Comfortable working with global teams and partners., • Able to operate without significant hand-holding., • Strong stakeholder management across commercial, technical, customer service and finance teams., • Willingness to travel where required. Indicative salary: • Base salary: approximately £100-£140k

Who We Are Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. The Partner & Benefits Accountant will be responsible for managing the accounting, reconciliation, and financial reporting processes related to Deel’s partner programs and benefits offerings. The role ensures accurate financial reporting, strong internal controls, and alignment between product operations, partnerships, and the finance organization. This role requires close collaboration with Product, Partnerships, Operations, and Finance teams, as well as direct interaction with external partners across multiple jurisdictions to support scalable and well-controlled financial processes. About the Role We're looking for a sharp, execution-obsessed operator to build and scale Deel's SDR organization. Reporting to the Head of International Sales, you will own the systems, processes, and strategy that power our SDR team across five global hubs — Barcelona, London, Dublin, Sydney, and Singapore. This is not a recruiting role. This is an operations role. You will solve the hard, messy problems that hold a fast-growing sales org back — broken processes, unclear data, misaligned workflows — and turn them into scalable, repeatable systems. You've done it before in high-growth environments where the playbook didn't exist yet. Responsibilities • Own end-to-end SDR operations across all hubs — identifying inefficiencies, designing solutions, and driving implementation, • Lead high-impact special projects across the SDR org, from problem scoping to cross-functional execution, • Build data-driven frameworks to track SDR performance, pipeline quality, and operational efficiency — and translate them into clear recommendations, • Design and continuously improve scalable processes for onboarding, ramp, training, and ongoing enablement, • Execute on global hub expansion strategy — establishing operational infrastructure in new cities and markets, • Conduct market research to identify trends, opportunities, and competitive benchmarks relevant to the SDR org, • Support strategic goal setting, headcount planning, and performance management, • Partner with Revenue, Enablement, Finance, and People teams to align SDR operations with company priorities, • Create and maintain processes, workflows, and organizational tools that keep the team running at Deel Speed, • Navigate genuinely open-ended challenges — defining the problem before building and executing the solution Qualifications • 5–10 years of experience in People Management,strategy & operations, revenue ops, management consulting, or a similar field., • 2–4 years in a fast-growth startup or scale-up — you know what moving fast with high stakes actually feels like, • Strong analytical foundation — comfortable manipulating large datasets and turning complexity into clear, actionable recommendations, • Proven track record of delivering quantifiable business impact and taking on expanding responsibilities quickly, • Experience designing and improving complex operational processes at scale, • Ability to break down complex problems into smaller, actionable steps and drive them to completion, • Exceptional project management skills across multiple simultaneous workstreams, • Outstanding written and verbal communication in English, • Quick learner who adapts fast and thrives in ambiguity Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy • Stock grant opportunities dependent on your role, employment status and location, • Additional perks and benefits based on your employment status and country, • The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at . As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy. • For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby, Covey.

Financial Accountant – UK Banking Experience Required (No Sponsorship Available) Location: London (Hybrid – minimum 3 days in office) About the Organisation A well‑established UK‑regulated bank with a strong international footprint is seeking a Financial Accountant to join its Finance team. The bank specialises in corporate, personal and trade‑related financial services and is on an exciting growth and transformation journey. The culture is collaborative, purpose‑driven and focused on excellence, innovation and customer service. The Role This is a hands‑on position within a small Finance team, responsible for delivering accurate financial, statutory and regulatory reporting. The role requires someone who is confident working across a broad remit, strengthening controls, supporting business performance, and contributing to key governance documents such as Pillar 3, ICAAP and ILAAP. Key Responsibilities • Prepare statutory accounts and management accounts, • Deliver accurate financial reporting in line with IFRS, • Provide analysis and insight to support business performance and strategy, • Strengthen the financial control environment and implement audit recommendations, • Provide IFRS‑based accounting opinions on emerging issues, • Support new product launches, system changes and finance transformation projects, • Ensure accurate and timely Tax submissions, • Manage internal and external audit requests, • Perform day‑to‑day finance tasks including reconciliations, journals, management packs, regulatory reporting and balance sheet substantiation These criteria are mandatory. • Fully qualified accountant (ACA / ACCA / CIMA), • Strong UK experience in statutory and management accounting, • Experience within a UK bank or financial services organisation, • Hands‑on experience with month‑end close, audits, reconciliations and financial controls, • Strong understanding of IFRS 🚫 No visa sponsorship available Applicants must already have full UK right to work and relevant UK banking/FS experience. Working Pattern • Full‑time, 37.5 hours, • Broad exposure across finance, regulatory reporting and strategic projects, • Opportunity to influence and strengthen the finance function, • A collaborative culture with genuine impact across the business

Our client is a leading manufacturing organisation operating across multiple markets, with a strong focus on efficient supply chain operations and customer-centric delivery. As Head of Demand Planning, you'll lead the demand planning function, driving robust demand forecasting and Sales & Operations Planning (S&OP) execution. This role is central to translating business strategy into operational reality, connecting sales, marketing and category insights to build accurate short and long-term plans. Responsibilities • Lead the demand planning team to develop robust demand forecasts incorporating inputs from sales, marketing and category functions, • Manage and drive efficient execution of Sales & Operations Planning (S&OP) across the group, delivering supply chain cost, service and cash objectives, • Lead monthly S&OP meetings, ensuring excellent supply chain input and cross-functional alignment on demand and inventory strategy, • Build capability and develop talent within the demand planning team through coaching, mentoring and performance management, • Build trusted relationships with senior stakeholders in the leadership team and group supply chain functions. Requirements • Proven operational experience in Sales & Operations Planning (S&OP) or Integrated Business Planning (IBP), • Demonstrated track record of implementing best practice demand planning methodologies, • Experience delivering performance in transformation or turnaround environments, with ability to lead through change and ambiguity, • Proven people management experience with the ability to develop, coach and attract talent, • Strong communication and stakeholder management skills across multiple functions, • Ability to balance strategic planning with operational execution This is a hybrid role where you'll be expected to be in the office 2-3 days a week.

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Head Concierge We are recruiting for our first art'otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art'otel London Battersea power station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station. As our Head Concierge, you will receive: • Salary: Highly competitive with great benefits, • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!, • Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Start with 30 days of holiday per year - including bank holidays, increasing with years of service, • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750!, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • 24/7 employee assistance programme, • Rota given 2 weeks in advance, • Departmental productivity & service incentive scheme, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training We are looking for a Head Concierge with a passion and skills set for exceptional Customer Service and who: • Welcome all guests who come to the hotel and ensuring they are fully informed about events at the hotel and working closely with F&B and M&E outlets, • Ensures the hotel entrance is covered at all times, • Communicates effectively with Guests via written correspondence, phone, technological platforms and face-to-face, • Proactively upsells and promotes all hotel outlets (such as upselling, special events, artbeat program & VIP amenities) as well as any related reward programs; Actively supports the planning and development of hotel services,, • Manages the lifts ensuring all guests reach their destination, • Manages phase 3 residents' pool bookings ensuring all residents have an active and paid booking slot, • Engages with colleagues, guests and appropriate departments to ensure feel part of the hotel team, • Creates a welcoming atmosphere and personalised service for each individual external and internal guest having an eye for detail and responding appropriately to guest, colleague and leadership feedback, • Actively contributes to your immediate as well as wider hotel team, uses all forms of communication appropriate for each situation and displays positive and open body language. Identifying opportunities and improvements to ways of working whilst being solution focussed to the operational needs of the hotel. If you share a passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life. be bold. be creative. be original.

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description The Head of People Operations is a critical leadership role responsible for transforming Endava’s global people operations into a scalable, efficient, and high-performing function. This role exists to address increasing complexity across regions, inconsistent processes, and the need to modernise HR service delivery through shared services, automation, and digital enablement. You will lead the design and execution of a global operating model that reduces cost to serve while significantly improving employee experience, data quality, and service reliability. This is a transformation-focused role requiring both strategic thinking and hands-on execution to simplify complexity, standardise processes, and deliver measurable improvements at scale. What you’ll be accountable for Global Operations Leadership • Own end-to-end HR operations globally, including onboarding, lifecycle changes, employee data, and documentation, • Lead regional teams across Americas, EMEA, and APAC, driving consistency, performance, and accountability, • Design and implement a global Shared Services model, consolidating fragmented activities into a standardised and scalable structure, • Define and embed clear SLAs, KPIs, and governance frameworks, • Simplify and standardise processes across the employee lifecycle, • Identify and deploy automation and AI-driven solutions (e.g. workflow automation, case management optimisation, document processing, chatbots, knowledge assistants) to reduce manual effort and improve service delivery, • Leverage data and analytics to identify inefficiencies, predict demand, and improve operational decision-making, • Partner with IT and Digital teams to integrate AI and automation into core HR platforms (e.g. Oracle HCM and related tools), • Introduce disciplined process management (e.g. Lean, Six Sigma or similar), • Build a culture of continuous improvement, data integrity, and service excellence, • Build and lead a high-performing global team with a strong service mindset, • Lead teams through significant transformation, embedding new ways of working and accountability, • Develop AI and digital capability within the HR Operations team, ensuring teams can effectively use automation tools, data, and emerging technologies in day-to-day work, • Define and track KPIs across service delivery, efficiency, and customer satisfaction, • Provide clear, data-driven insights to HR and business leadership, • Ensure global compliance with labour laws, GDPR, and internal audit requirements, • Implement and maintain robust controls, including SOX-aligned processes, • A global Shared Services model successfully implemented and adopted, • Measurable reduction in cost to serve through automation and consolidation, • Significant improvement in service delivery (speed, accuracy, employee satisfaction), • Increased automation of core HR processes, reducing manual intervention and cycle times, • High adoption of digital HR tools and self-service capabilities, • HR Operations teams actively using AI tools and data insights to improve performance and decision-making, • Consistent, scalable, and compliant processes across all regions, • Continuous improvement of Oracle HCM and related platforms to enhance user experience Qualifications What you’ll bring • 10+ years of progressive HR Operations leadership, including global scope, • Proven track record delivering HR transformation and Shared Services / GBS models, • Experience leading automation, digital transformation, and process improvement at scale, • Strong operator with the ability to move from strategy to execution, • Practical experience applying AI and automation to improve HR operations (e.g. workflows, chatbots, document processing, analytics), • Experience embedding digital and AI capability within operational teams, not just implementing tools centrally, • Data-driven, with a focus on measurable outcomes and service improvement, • Commercial mindset, balancing efficiency, cost, and employee experience Additional Information Discover some of the global benefits that empower our people to become the best version of themselves:

Generating interest from Qualified Dental Nurses to be part of the Damira Team at our fully private practice, Cross Deep in London Are you looking to develop your skills and join one of the fastest growing dental groups in the UK? Established in 2003, our expanding group has 52 Dental Practices and dentists, specialists, hygienists, and therapists providing high quality patient care. Offering modern, well-equipped facilities, our dynamic and expanding group offers NHS, private and specialist care. Our Practice Team sits at the heart of our business, and we firmly believe that being a Qualified Dental Nurse is a vocation - not just a job. As such, we are always looking for ways to invest in your continuous professional development. Our team is growing and so are our people! In line with our ever-expanding ambitions, we are currently searching for Qualified Dental Nurses to join us on our adventure at Damira! We have an exciting new opportunity for a Qualified Dental Nurses to join us in Damira Dental Studios in Twickenham, London. Address of Cross Deep Practice:6, Cross Deep, Twickenham TW1 4QW Candidate requirements: • GDC Registered is mandatory, • Right to work in UK is mandatory, • At least 1 year of Nursing Experience, • An understanding of dentistry, • Excellent verbal and communication skills, • Customer service and reception skills, • Friendly, reliable, and adaptable, • Flexible and a team player, • Pro-active and motivated, • Well presented, reliable, and supportive, • A wide variety of experience with general dentistry as well as the specialties, like Implants, Sedation, Periodontal, Orthodontic, Oral Surgery would be advantageous as in Cross Deep we offer all these services., • We are looking to hire someone who would also be prepared to assist with the training of our apprentice nurses that we have on board and assist the Head nurse with tasks and audits. Hours: 42.5 hours per week Monday to Friday 7.45-5.15 Benefits: ✨ Enhanced holiday entitlement – earn an extra day after 2 years’ service (up to 5 additional days) ✨ Generous referral bonus scheme for referring Dental Nurses, Dentists, Hygienists, Practice Managers, and Deputy Practice Managers ✨ Employee Assistance Programme, including free confidential counselling ✨ Supportive team environment with opportunities for career development and CPD Please note: We are unable to extend visa sponsorship for this role. For further information regarding this or any other positions available in Damira Dental Studios, confidential queries can be made by submitting your CV or enquiry, to our Senior Talent Acquisition Manager, Sunita Pati Verma. Email id: Mobile: +44 7503630150. All applications and enquires will be treated in the strictest of confidence.

Job Title: Head Pizza Chef Location: London About Us We’re bringing something fresh (and seriously delicious) to London—a bold new pizza concept built on quality, creativity, and speed. Think great ingredients, big flavours, and a kitchen that runs like clockwork. We’re obsessed with great food and even better experiences. Every pizza we serve is crafted with care, from perfectly fermented dough to thoughtfully sourced toppings. And we’re just getting started. We’re now on the hunt for a talented Head Pizza Chef to help shape this journey from day one. If you love pizza, thrive in fast-paced kitchens, and want to build something exciting from the ground up, you’ll fit right in. Position Overview This isn’t just another kitchen role — it’s your chance to take the lead. As our Head Pizza Chef, you’ll be at the heart of the operation: leading the kitchen, setting standards, developing menus, and building a team that delivers consistently excellent food at pace. You’ll bring both creativity and structure, ensuring every service runs smoothly while keeping quality front and centre. Key Responsibilities Menu Development: Develop and execute our core menu while creating seasonal specials that keep things fresh and exciting. Stay ahead of trends and bring new ideas to the table. Food Preparation & Presentation: Deliver consistently high-quality dishes with attention to detail and pride in every plate. Quality Control: Maintain exceptional standards across taste, consistency, and presentation. Kitchen Management: Oversee daily kitchen operations, including ordering, stock control, and maintaining a clean, organised workspace. Staff Supervision & Training: Recruit, train, and lead your team — creating a positive, high-performing kitchen culture. Health & Safety Compliance: Ensure full adherence to food safety and health & safety regulations at all times. Cost Control: Manage food costs, reduce waste, and contribute to strong financial performance. Collaboration: Work closely with management on events, specials, and new ideas. Customer Engagement: Occasionally step out to connect with guests, gather feedback, and represent the brand. Qualifications • Proven experience as a Chef in a fast-paced restaurant, hotel, or catering environment, • Strong pizza-making experience (preferred), • Experience in staff recruitment, training, and team leadership, • Excellent organisational and communication skills, • Solid understanding of food safety and H&S standards, • Strong stock management and product costing experience, • Creative mindset with a genuine passion for food, • Ability to thrive under pressure, • Flexibility to work evenings, weekends, and holidays Benefits • Competitive salary + TRONC + bonus scheme, • 28 days holiday per year, • Real opportunity for growth as we expand, • Free meal on shift, • Staff discounts How to Apply If you’re ready to build something exciting and put your stamp on a new pizza concept, we’d love to hear from you.

Position Title: Insurance Consultant (BankServe) Reports to: Head of Consultancy Team Location: London Summary of Position: We are looking for an Insurance Consultant to work within a high profile team to provide insurance consulting services to financiers and their legal counsel. BMS acts exclusively for financiers, advising on the effectiveness of Owners’ and Operators’ insurance programmes and transferring risk to insurers on behalf of more than 100 financial institutions worldwide. Our scale, experience and specialist focus mean we are widely regarded as leaders in our field, working with many of the world’s top financial institutions and operating entirely without conflict, with a clear understanding of financiers’ priorities. With a global client base across the UK, Europe and key finance and shipping hubs in Asia, our consulting, broking and claims teams form the largest specialist group in this sector. For over 25 years, we have led the development and refinement of insurance structures for shipping and offshore finance, combining deep technical expertise and long-standing market relationships to deliver practical, commercial outcomes for our clients. Key Responsibilities: • Review Owners or Charterers vessel insurances with the aim of producing written reports for Lenders or Lessors advising on the adequacy of the insurances., • Assist Lenders or Lessors (and/or their legal counsel) in dealing with points raised in the insurance reports., • Review, in conjunction with the legal counsel for Lenders and Lessors, the insurance covenants in financing documents., • Provide general insurance advice (written or oral) to Lenders, Lessors and their legal counsel on current market issues., • Maintain and build on existing client relationships, ensuring the highest standards of integrity and client service are maintained in all the Company’s dealings., • Adhere to company and regulatory policies, procedures together with mandatory training requirements. Functional & Behavioural Competencies required: • An understanding of Marine insurance with technical knowledge in this sector., • Experience of taking responsibility for their own actions and the actions of others with little need for support., • Excellent IT & organisational skills., • Makes use of all available office tools to plan and keep track of work and events., • Manages a range of tasks but maintains focus on deadlines and priorities., • Anticipates problems in advance and makes contingencies., • Advanced computer skills., • Customer focused., • Proactive, always looks for ways of delivering a better or more efficient service., • Respectful and professional in all dealings with people at all levels., • Excellent telephone manner., • Resourceful in setting up new systems and processes., • Good investigative and problem solving skills., • Excellent attention to detail, and ability to plan meticulously.

Job summary To assist the Senior Class Underwriter of Specialist Lines in all aspects of underwriting, including business meetings, account ownership, new business, Coverholder engagement and general underwriting functions involved with writing an MGA/Coverholder book of business. Main duties • To assist the Senior Class Underwriter of Specialist Lines in underwriting new, renewal and mid-term alterations in accordance with the Syndicate Business Plan, Syndicate Underwriting Guidelines, Divisional Guidelines and Market Practice Guidelines., • Agreement of special acceptances and referrals to binding authorities, line slips and consortia in accordance with underwriting authority., • Specific account analysis including formulation of statistical analysis when required, • Assisting Senior Class Underwriter in preparation of quarterly Executive Report, • Liaising with Actuarial, Underwriting Support, Claims and other internal departments and representing the business line at meetings as required, • Preparation of formal documentation in a timely and accurate manner in accordance with Profit Centre and corporate standards, and in line with compliance and regulatory standards, • Responsibility for the accuracy and upkeep of all written premium data on Charisma for all risks written within the area of responsibility, • Build strong market peer group reputation., • Participation in and where appropriate, chairing of special projects as and when required in order to meet Chaucer’s long term objectives., • Reporting of issues to Senior Class Underwriter, • Client liaison for allocated risks and/or in absence of Senior Class Underwriter, • Travel to Coverholders/MGAs, producers and conferences when required, • Reporting to Divisional Head in absence of Senior Class Underwriter/Class Underwriter, • Ensure records are properly recorded and updated, including client files Regulatory responsibilities • Comply with all policies and procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers., • Manage the relationships with Customers, Agents and Service Providers., • Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction., • Foster positive relationships with Customers and attain an understanding of their needs, • Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate, • Complete all required annual product review assessments to agreed timescales with approvals obtained and recorded, • Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals, • Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers. Skills & Competencies • Proven Insurance Industry Experience – Demonstrates a solid background in insurance operations and market practices., • Understanding of Actuarial Rating Processes – Familiar with the principles and methodologies underpinning actuarial pricing and risk assessment., • Knowledge of Binder and Coverholder/MGA Operations – Clear understanding of delegated authority frameworks and operational models within the Lloyd’s and company markets., • Broker and Client Engagement – Experienced in negotiating with brokers and maintaining effective client relationships to support business objectives, • Exceptional Communication Skills – Able to engage and collaborate effectively across all levels of the organisation., • Team-Oriented Approach – Works collaboratively to achieve shared goals and foster a supportive team environment., • Resilience Under Pressure – Maintains performance and focus in fast-paced or high-pressure situations., • Self-Motivation – Proactively takes initiative and demonstrates ownership of tasks and responsibilities., • Time Management – Capable of working to deadlines and managing priorities effectively., • Insurance Acumen – Demonstrates a solid understanding of core insurance principles and practices., • Learning Agility – Embraces a growth mindset, showing adaptability and a proactive approach to learning from new experiences and challenges. Education • ACII qualified ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website. Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.

To underwrite and manage a profitable International General Liability book. Main duties • Support the Head of Intl GL in writing a profitable International General Liability book, • Take responsibility for part of the International General Liability class of business, • Support the production of a business plan for review and agreement by Divisional Head, • Input into the monthly and quarterly forecasting process for the International General Liability class, • Underwrite in accordance with underwriting authority and the business plan, • Seek out new business opportunities through liaison with brokers and clients, • Review of new and renewal risks including slip analyses, perform rating/benchmark analyses and undertake premium monitoring, • Liaise with brokers and develop good working relationships with broking and support teams, • Liaise with other business areas within Chaucer as required, including credit control, claims, internal risk review, actuarial etc., • Use market, industry and other sources to enhance awareness of technical factors and developments relevant to portfolio underwriting and the Int GL market in general, • Peer Review of risks as allocated under the peer review selection criteria and responsibility matrix as set out in the Underwriting Manual., • Responsibility for the accuracy and upkeep of written premium data on Charisma and other systems for all risks written within the area of responsibility, • Prepare reports and statistical information as required by senior management, • Assist in the continuous assessment of rating and benchmarking models, • Travel to visit existing and potential clients as required, • Ensure compliance with and maintenance of syndicate systems, • Compliance with Lloyd’s regulations and byelaws Regulatory Responsibilities Comply with all policies and procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers. Manage the relationships with Customers, Agents and Service Providers: • Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction;, • Foster positive relationships with Customers and attain an understanding of their needs;, • Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate; and,, • Complete all required annual product review assessments to agreed timescales with approvals obtained and recorded, • Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals, • Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers. Skills and Competencies • Relevant class experience, • Managing Agency experience, • Excel and Word – Intermediate, • Mathematics, data and analytical skills, • Global Macro Economics, • Able to communicate with different levels and is adaptable, • Resilient and able to work in a pressured environment, • Works as part of a team Qualifications • ACII qualified ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website. Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.

Job Title: Head of Digital Commerce Reporting to: Growth Director Location: Head Office, White City Place, West London - Studio & On Location Contract Type: 9 month Maternity Cover - Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role We are looking for a commercially driven and strategic Head of Digital Trading & Content to lead and deliver the trading and content strategy across ME+EM’s digital platforms. This role is responsible for maximising global sales growth by driving customer engagement, conversion and productivity across all online touchpoints. Sitting at the intersection of trading, content, analytics and customer experience, you will translate insight into commercially impactful digital execution. Responsibilities Content & Creative Customer Engagement Strategy • Own the website content strategy, ensuring creative consistency and brand aesthetic across all digital experiences, • Translate consumer insight and market trends into compelling, regionally relevant online journeys, • Partner with the Digital Platform team to build and execute a roadmap of initiatives that drive key KPIs, • Embed first-party data and A/B testing into all content and creative decisions to drive continuous optimisation, • Build strong cross-functional relationships to unlock and maximise commercial opportunities, • Leverage AI tools to drive operational efficiencies and enhance performance Yield & Revenue Management • Maximise online sales yield by optimising product visibility and performance across all digital touchpoints, • Develop and execute scalable on-site visual merchandising strategies tailored by market and customer segment, • Build and manage forecasting models aligned to merchandising budgets, identifying risks and opportunities, • Optimise delivery and payment propositions to improve conversion and customer experience, • Collaborate with Performance Marketing and CRM to drive efficiency across acquisition and retention, • Leverage SEO as a key traffic and revenue channel, connecting content, merchandising and growth strategies, • Lead localised trading strategies across international markets, including VM, content, photography and marketing channels, • Build reporting frameworks that clearly articulate product and marketing performance by market Digital Analytics & Measurement • Develop a best-in-class digital analytics programme in partnership with the analytics team, • Ensure the website data layer supports accurate tagging, tracking and reporting, • Deliver weekly trading updates combining qualitative and quantitative insights, • Democratise analytics through dashboards and visualisation tools to support decision-making across the business, • Use analytics to optimise product storytelling across PLP and PDP, driving engagement, conversion and AOV, • Lead and embed a robust A/B testing programme across digital trade and content Team Leadership • Lead, coach and develop a high-performing team, with clear development plans and progression pathways, • Structure the team to balance operational excellence with strategic trading focus, • Build a culture of accountability, collaboration and continuous improvement Skills • Proven experience leading digital trading, eCommerce or content functions within a premium or high-growth brand, • Strong commercial mindset with a deep understanding of digital KPIs and customer behaviour, • Highly data-driven, with experience using analytics to inform strategy and decision-making, • Ability to influence and collaborate with senior stakeholders across multiple functions, • Comfortable operating in a fast-paced, scaling environment, • Passionate about delivering best-in-class digital customer experiences Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

📍London Office | 🏡 Hybrid working | 💼 up to £55,000 pa DOE | 🕒 Full-time We are looking for a Project Management Officer (PMO) to join our Business Transformation team in our London office. The PMO within the Business Transformation team will own the operational rhythm of the change portfolio and provide direct delivery coordination on smaller tactical changes across the business. This role is central to ensuring the function operates with discipline and visibility, maintaining an accurate portfolio picture, governing adherence to the delivery framework, and managing the end-to-end preparation for change governance forums. The role requires close collaboration with Project Managers, Business Analysts, and senior stakeholders across the business to ensure changes move through the appropriate lifecycle gates, documentation standards are met. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We have a number of offices across England including London, Newcastle, Southampton and Bath. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is a privately owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £11 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. Can you tell me more about the role? As a PMO, you are responsible for: • Managing the end-to-end intake process for new change requests and maintaining the portfolio tracker, ensuring submissions are complete and status across all active and pipeline work is accurate and up to date., • Coordinating tactical prioritisation sessions and monitoring portfolio health including risks, dependencies, capacity and cross-project conflicts., • Acting as PM on smaller tactical changes, taking them from approved request through scoping, coordination, delivery and closure, coordinating assigned Business Analysts and managing stakeholder communication throughout., • Preparing portfolio reports, status updates and presentation materials for senior stakeholders, supporting the Head of Business Transformation in board-level portfolio reviews., • Acting as the guardian of the Business Transformation delivery framework, maintaining a real-time compliance view across all active projects and ensuring all changes follow the appropriate lifecycle, gates and approval points, conducting gate readiness checks before submissions reach the go/no-go forum, reviewing documentation completeness and flagging gaps for resolution., • Contributing to the ongoing development of the delivery framework including document standards, templates and guidance materials, and onboarding new Project Managers and Business Analysts into the framework., • Owning and continuously improving PMO templates, tools and portfolio tooling, identifying recurring pain points in how work moves through the function and proposing practical improvements. What skills and experience do I need to have? • 3-5 years of experience working in a PMO, portfolio coordination or project support function in a delivery-focused environment, • Demonstrable experience managing or coordinating small-to-medium deliverables end to end, with accountability for driving them to completion, • Confident operating with senior stakeholders — able to chase, facilitate and present status clearly without escalating routine issues, • Strong organisational skills with high attention to detail and the ability to manage multiple workstreams and deadlines simultaneously, • Experience producing high-quality reports, dashboards and presentation materials for a senior audience, • Comfortable with project and portfolio tooling (Jira, Confluence or similar), • Project Management qualification (e.g., PRINCE2 Foundation, CAPM) and familiarity with agile methodologies are highly desirable., • Strong interpersonal, written, and verbal communication skills, with the ability to present complex information clearly to diverse audiences, influence stakeholders at all organisational levels, and build successful professional relationships both internally and externally., • Self-motivated with exceptional time management skills, able to organise workload effectively, prioritise tasks, and work autonomously to meet objectives and deadlines under pressure. Where will I be working? We’re incredibly flexible about where, when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. Ideally, you’d be able to be based out of our London office for a minimum of three days each week, working the remainder of the week from home. Alternatively, you might work part of your working week from one of our other offices. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it! What benefits do I get when working for Saltus? You’ll get a salary of between £40,000 - £55,000, dependent on experience, alongside 28 days’ holiday (plus bank holidays), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe, ensuring that Saltus is a fantastic place to work for every single one of our 500 people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Job Title: Executive Assistant Reporting to: PA to the Founder Location: Head Office, White City Place, West London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role As an experienced EA with solid experience supporting more 3+ principals, you will provide proactive administrative and operational support to three members of the Management Team. You will be on hand for ad hoc requests and tasks for the wider members of the Management Team. Job Responsibilities: • Provide administrative support to three Management Team members, • Complex diary management with ever-changing schedules., • Arrange travel, including hotel, flight and transfer bookings, working within the business’ policy and budget., • Support with preparation for meetings including printing presentations when needed., • Acting as the first point of contact for MT queries and requests., • Ad hoc support to the wider MT who are not in need of proactive / continuous assistance., • Keeping organised and detailed records of all receipts on behalf of the MT where necessary and if required for the purpose of expenses., • Arrange meeting rooms and catering., • Liaising with Production Director on Production Calendar and Critical Path. Arrange catering for Product meeting weeks., • Working closely and collaboratively with the PA to the Founder & CEO, the EA COO, CCO and Retail & Customer Experience Director and the Senior Strategy Manager., • Deputising for the EA to the COO, CCO and Retail & Customer Experience Director in her absence., • Working with the Team EA Skills: • Solid experience in a similar team EA role supporting 2 or more principals., • Trustworthiness, maintaining discretion at all times., • Exceptional interpersonal, communication and time management skills, • Flexible, adaptable, agile and resilient, • The ability to work successfully both autonomously and as part of a team., • Experience of working in a fast-paced office environment, • Proficient in Microsoft Word, PowerPoint and Outlook A bit about you:, • Enthusiastic, high energy, hardworking, and proactive., • Resourceful and ability to use initiative., • Ability to work under pressure, juggling multiple, complex and changeable diaries., • Emotionally intelligent with excellent judgment., • Ability to make considered, educated decisions and behave with maturity., • Ability to pivot at short notice, • Calm and level headed. Unflappable., • Confident in navigating different working styles and personalities., • A positive can-do attitude, can think outside the box and use initiative., • Highly organised., • A keen eye for detail., • Strong communication skills. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

We’re looking for an experienced and commercially minded Head of Logistics to lead and optimise end-to-end supply chain operations for a leading multi channel retail business. This is a senior leadership role, responsible for ensuring products move efficiently from supplier to customer, while driving cost control, service excellence, and continuous improvement. You’ll oversee third-party warehousing, manage international freight operations, own ecommerce carrier performance, enhance customer delivery experiences, and develop a high-performing logistics team. Key Responsibilities 3PL & Partner Management • Lead and manage relationships with 3PL providers, ensuring performance against SLAs and KPIs, • Negotiate contracts, monitor costs, and drive service improvements, • Oversee inbound and outbound freight forwarding across global routes, • Optimise shipping modes, routes, and costs while maintaining delivery timelines, • Own relationships with last-mile and parcel carriers, ensuring strong performance across delivery speed, cost, and reliability, • Negotiate carrier contracts and rate cards to support growth and margin improvement, • Monitor carrier KPIs (on-time delivery, failed delivery rates, claims, etc.) and drive continuous improvement, • Develop and optimise carrier mix and routing strategies across regions, • Own the end-to-end delivery experience, ensuring high levels of customer satisfaction, • Work cross-functionally with customer service teams to resolve delivery issues, • Identify and implement process improvements across warehousing, transport, and fulfilment, • Use data and analytics to drive operational efficiencies and cost savings, • Build, lead, and develop a high-performing logistics team, • Foster a culture of accountability, continuous improvement, and collaboration, • Set clear goals, monitor performance, and support professional development Applicants should have: • Proven experience in a senior logistics or supply chain leadership role within retail or e-commerce environment, • Strong experience managing 3PL providers, ecommerce carriers, and freight forwarding operations, • Deep understanding of end-to-end supply chain and distribution networks, • Track record of driving operational improvements and cost efficiencies, • Excellent leadership and stakeholder management skills

For more than 50 years, Bonpoint has been dressing our children with savoir-faire and a modern outlook. Luxurious and understated, traditional and modern, artistic and fashionable, with excellent quality and creativity, elegance and humour, Bonpoint, the French fashion house for children is surprising and different. Unique expertise in the world of luxury goods allows us to produce prestigious products which are dreamt about and shared the world over. Inspired collections for head to toe clothing, specialized fabrication, shops with a family atmosphere, prettily arranged shop windows, meticulous customer service… Everywhere there is the sense of love of children, quality and beauty. All career opportunities at Bonpoint are accessible to talents with disabilities. We are committed to providing an inclusive and caring environment, where every employee can reach their full potential and contribute to the excellence of our company. Post description : • Greeting and high standard service to international and regular clientele, • Customer sales advice and presentation of the collection, • Organising and completing digital / phone orders for clients, • Client relationship management through digital tools, • Assistance with daily running of the store (restocking of the shop floor, maintenance of display and stock room, stock-taking, etc.), • Ability and motivation to achieve personal sales goals, • Sending daily reports Profile required : • Fluent English (speaking, writing and reading), an other language will be a plus, • Proven sales skills, • Experience in retail, • Experience in the world of fashion and luxury, • Flexibility, • A proactive/dynamic and positive attitude, • Target driven, • Good inter-personal skills, team spirit/player, • 40 hours per week contract The role is based at Harrods.

Deputy Head of Service – Access & Duty Adult Social Care – Adults, Health & Integration £450 per day (Umbrella) Hackney Council is seeking an experienced and forward‑thinking Deputy Head of Service – Access & Duty to play a pivotal leadership role at the front door of Adult Social Care. This is a high‑impact interim opportunity, combining operational oversight with innovation, system‑wide collaboration and strong people leadership. About the Role As Deputy Head of Service, you will provide senior leadership across the Access & Duty service, supporting safe, timely and person‑centred responses for adults contacting Adult Social Care. You will work closely with the Head of Service, Assistant Director and wider system partners to drive quality, performance and continuous improvement. A key focus of the role is transforming how residents access support, ensuring services are preventative, strengths‑based and responsive to need. Key Priorities & Responsibilities You will: • Lead the expansion of digital access, increasing the availability of information and self‑assessments through Hackney’s digital programme., • Work in partnership with Customer Services and internal teams to strengthen entry points into Adult Social Care and improve customer experience., • Support and embed a reablement‑first approach, aligned with new models of delivery launching in January 2026., • Drive the increased use of Occupational Therapists as a preventative intervention for new Adult Social Care referrals., • Provide operational and strategic oversight, ensuring statutory duties, quality standards and KPIs are met., • Manage resources effectively, contributing to budget control, efficiencies and value for money., • Lead service improvement, change management and new ways of working., • Line manage one direct report (Team Manager), with scope to support an expanding team and evolving processes. About You You will be a confident senior leader with significant experience in Adult Social Care or a related health or social care setting. You will bring: • A relevant professional qualification (e.g. Social Work, Nursing, Allied Health Profession, Public Health) with appropriate registration., • Proven leadership experience in complex, fast‑paced environments., • Strong background in service transformation, performance management and partnership working., • Sound knowledge of adult social care legislation, safeguarding duties and national policy., • Excellent communication and stakeholder management skills., • A strong commitment to equality, inclusion and strengths‑based practice. To Apply: Get in contact with QSW Talent Partner,

The Role: Junior Sous Chef (Michelin Starred) The Restaurant: Orrery by Pierre Minotti The Location: 55 Marylebone High St, Marylebone, London W1U 5RB, UK The Salary: Competitive Salary Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: Our iconic, award-winning restaurant offers the finest Conran design, elegant French cuisine and charming hospitality on Marylebone High Street. Discover our secret rooftop terrace and private dining room, both perfect for events. Downstairs sits our Epicerie, which offers small plates and wine by the glass. The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences. A bit about what you will be doing: As the Junior Sous Chef, you'll play a pivotal role in leading our kitchen team to culinary excellence and Michelin Starred quality. Your responsibilities will include supervising and coaching kitchen staff on cooking techniques, food presentation, and safety protocols. During busy service periods, you'll command the pass while providing support to chefs on various kitchen sections, ensuring efficient food preparation and timely service. In the absence of the Head Chef, you'll seamlessly oversee kitchen operations, maintaining quality and consistency throughout. Monitoring inventory levels and optimizing cost control through ADACO-assisted stock ordering will be part of your routine, minimizing waste and maximizing efficiency. Upholding impeccable standards of cleanliness and organization in accordance with health and safety regulations is paramount. Moreover, you'll collaborate closely with the front-of-house team to address customer feedback and ensure a memorable dining experience for our guests. If you're ready to bring your culinary expertise and leadership to our team, we encourage you to apply for the Junior Sous Chef role today. At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.