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  • Front of House Associate
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    Front of House Associate
    5 hours ago
    £28000 yearly
    Full-time
    Redcliffe, Bristol

    Who We Are Since 2014, Runway East has been on a mission to destroy boring offices. Across London, Bristol, Birmingham, Bath, and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we’re committed to making a positive impact on people and the planet, supported by a passionate and friendly team. The Role As a Community Associate (our version of Front of House Associate), you’re the heartbeat of your Runway East site. You’ll be the person members rely on, the one who keeps everything running, and the face that makes people genuinely glad to come into work. It’s a varied, hands-on role - part hospitality, part operations, part community-building. If you come from a hospitality background, you’ll feel right at home - this is essentially that, with 8am-5pm hours and with an incredible community around you. You’ll be on your feet, keeping spaces looking great, running floor checks, and rolling your sleeves up when things need sorting. That hands-on element is a big part of what makes the role rewarding, and it’s also how you build the best relationships with members - because you’re always out and about, not stuck behind a desk. You’ll also be the face our members see every day - the person they stop for a chat, come to when something’s wrong, and remember when they think about why they love their office. Building those relationships is one of the best parts of this job, and our members genuinely feel it. A Roaming Role Across the South West Your home base is Bristol, but this role covers both Bristol and Bath - so depending on the week and where we need cover, you could be at any of our South West sites. All our sites have great teams and brilliant member communities, so you’ll get to know different spaces. If you like variety and don’t mind a bit of travel, it’s a genuinely fun way to work. We’ll talk through the practicalities with you during the interview. What Your Days Look Like Your time will roughly break down like this - though every site and day varies: ~50% Site checks, cleaning & maintenance - keeping kitchens, communal spaces and facilities in top shape. High step count, lifting, and plenty of moving around are all part of the deal. ~20% Member interactions - naturally woven throughout the day. Whether you’re doing a floor check or covering reception, you’re always building relationships and making people feel at home. ~20% Admin - managing our helpdesk, member comms, and keeping on top of day-to-day coordination. ~10% Events - hosting our member initiatives, from Cake Wednesdays to monthly community events. Events follow a tried-and-tested format, so you’ll be delivering and adding energy to them rather than designing from scratch. Key Responsibilities Site checks & housekeeping; conduct regular cleaning and compliance checks to keep spaces safe, beautiful, and functioning. This is the most important part of the role. Member support; be the go-to person for members, from a quick chat on the stairs to handling a facility issue calmly and efficiently. Operational troubleshooting; when things go wrong (and they will), you’ll coordinate with your team and the right stakeholders to get them sorted quickly - from wifi issues to blocked toilets. Community events; deliver our popular member initiatives and bring the energy that makes them special. Cross-team collaboration; work closely with your Community Manager and colleagues across sites (London, Birmingham, Bristol, Brighton, Bath) Who You Are We’re looking for someone who is: • Hands-on and gets stuck in; you’re not fazed by physical tasks and take pride in a spotless, well-run space., • A natural with people; you can switch comfortably from chatting with a startup founder to an exec, and you genuinely enjoy building those day-to-day relationships., • Calm under pressure; when multiple things go wrong at once, you prioritise, communicate, and keep things moving without it showing on your face., • Detail-oriented; you notice the things others miss and take action without being asked., • A team player; you show up for your team, share knowledge across sites, and celebrate wins together., • Experienced in hospitality or high-touch customer service; experience in a similar environment (hospitality, retail, facilities, front-of-house) is a real advantage. You’ll know what it means to hold high standards in a busy, people-facing role. Why Join Us? Salary: £28 000 Time Off: 31 days including bank holidays 🏖️, plus an extra day for every year at Runway East 🎉. We also give you your birthday off 🎂 (because no one should work on their birthday) and extra time off over the Christmas break 🎄. Wellbeing: Private health & dental, gym discounts 🏋️‍♂️, mental health support 🧠, and a Bike2Work scheme 🚲. Growth: personal development budget 📚 and learning resources. Community: Two workdays per year for charitable activities 🌍, team outings 🎉, and epic annual trips (Barcelona, Rhodes, Vilnius, and more!) 🌟. Our Commitment to Inclusivity We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know—we’re here to help.

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  • Head of Operations
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    Head of Operations
    4 days ago
    Full-time
    Bristol

    The Opportunity On behalf of our client, a leading provider in the property and professional services sector, we are seeking an experienced Head of Operations to join their senior leadership team. This is a critical role accountable for the effective, efficient, and scalable delivery of operational services. You will ensure teams, systems, and processes are aligned to both current and future business needs, ultimately driving speed, certainty, and transformation across the organization. As a senior leader, you will provide strong operational direction, embed industry best practices, and drive continuous improvement, all while protecting a distinctive, supportive team culture and enabling sustainable growth. Key Responsibilities • Operational Performance: Own and lead day-to-day operations, ensuring service levels (SLAs), productivity metrics (KPIs), quality standards, and customer outcomes are consistently achieved., • Strategic Translation: Translate broad business strategy into clear, actionable operational plans, priorities, and performance measures., • Governance & Oversight: Establish effective governance frameworks, reporting rhythms, and performance oversight to rigorously track delivery, risks, and outcomes., • Team Leadership: Build, lead, and develop high-performing operational teams, establishing clear accountability, capability building, and robust succession planning., • Continuous Improvement: Drive process transformation across systems and ways of working, prioritizing scalability, efficiency, automation, and risk mitigation., • Financial Acumen: Partner closely with Finance and senior stakeholders to manage operational budgets, control costs, and deliver maximum value., • Cross-Functional Collaboration: Embed a customer-first mindset across operations and build strong, collaborative relationships across Sales, Product, Technology, Finance, and HR. About You You are a pragmatic, people-focused, and results-driven operational leader with a proven track record in complex, service-led environments. You bring the confidence to champion change, lead cross-functional initiatives, and make data-informed decisions. Required Experience & Skills: • Senior Leadership: Proven track record in a senior operational leadership role, ideally within a high-volume, service-led, or regulated environment., • Performance Management: Hands-on experience owning and delivering against strict SLAs, KPIs, and quality customer outcomes., • Change & Transformation: Demonstrated experience leading process improvement, automation, or large-scale change initiatives., • Commercial Acumen: Strong financial literacy, including budget planning, forecasting, and cost management., • People First: Exceptional ability to lead, motivate, and develop high-performing teams while modeling inclusive, values-led leadership., • Stakeholder Management: Highly developed communication skills with a knack for working cross-functionally across complex organizational structures., • Industry Sector (Highly Desirable): Experience within conveyancing, property, or adjacent professional services sectors is highly advantageous, alongside strong data analysis and reporting capabilities. What Our Client Offers Our client believes in fostering a friendly, dynamic, and collaborative culture where bold ideas and active curiosity are valued. To support your well-being and career growth, they offer a comprehensive benefits package: • Salary: Competitive salary (dependent on experience), • Generous Holiday Allowance: 25 days’ holiday plus bank holidays, with the option to opt for up to 5 additional unpaid leave days per year., • Annual Lifestyle Allowance: £300 to spend on an activity or hobby of your choice., • Pension Scheme: Matched up to 6% for the first 3 years, and up to 10% thereafter., • Private Health Insurance: Comprehensive healthcare provided by Vitality., • Group Income Protection Scheme: Added peace of mind for long-term health., • Well-being & Flexibility: Cycle to Work and Gym Flex schemes, family-friendly policies, and hybrid working patterns., • Growth & Development: Access to internal coaching, mentorship, and a strong organizational focus on targeted training and career progression., • Community: Matched funding for your personal charitable fundraising efforts.

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  • Sous Chef
    Sous Chef
    5 days ago
    £16.94 hourly
    Full-time
    Bristol

    We are looking for a Sous Chef to join our busy Pho restaurant in Bristol Our kitchen has a wonderful team of chefs who work very hard and are great at what they do, so it's important we find the right Second Chef who is going to be supportive, friendly and hands-on, always ready to help in the different sections of the kitchen. ++Salary offer of up to £16.94 per hour++ ++is made up of an hourly base of £14.00 plus earnings received through tronc.++ Who and what is Pho? We are named after Vietnams famous noodle soup- PHỞ. A rich bowl of broth, rice noodle and plenty of meat (or veggies)! But we also have more amazing things to offer in our menu... Here are some examples of some of the many fresh dishes we cook and serve everyday: • Freshly handmade spring & summer rolls, • Homemade pork & lemongrass meatballs, • Crunchy, fresh and flavoursome salads, • Delicious rich curries, • Wok-fried noodles topped with meat, tofu or more healthy vegetables We have grown into a nationwide business, with our teams bringing our fresh food and fantastic service to cities and towns all over the country, building a steady following of 'Pho-natics' wherever we go! What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond What Pho is looking for: • Hands on chefs who are passionate about cooking fresh, vibrant and flavoursome food., • Second Chef or Sous Chef with minimum x1 years' in role., • Experience being second in command in a kitchen. Assisting both the Head Chef with managerial duties and being a mentor to our wok chefs, lines chefs and salad chefs., • Strong knowledge in food safety and managing compliance within health and safety regulations #INDENT

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  • EE Door to Door Sales Executive
    EE Door to Door Sales Executive
    1 month ago
    £25000–£28000 yearly
    Part-time
    Bristol

    Join Team Ortel as a Door to Door Field Sales Executive selling EE & BT Group Broadband Products £40,000–£60,000+ OTE | Up to £28k Base Salary | Uncapped Commission + additional bonus and incentives Earn big with flexible working options selling award winning home broadband products. We’re expanding and looking for confident, target-driven individuals to sell EE & BT broadband door-to-door in residential areas. This high-performance field sales role offers strong earning potential. • Including a basic salary (hourly paid) + uncapped commission, • Realistic OTE £40,000–£60,000+ (our top performers earn more!), • Minimum 16 paid hours per week initially, increasing up to 37.5 hours based on performance., • Experienced door-to-door salespeople may be offered full-time positions (37.5 hours) starting on day one., • Permanent role., • Immediate start available. The Role: • Door-to-door residential sales, • Promote and sell EE & BT Home Broadband products, • Hit targets and maximise earnings Commission & Bonus Structure: • Earn commission on EVERY SALE from your first sale., • Higher value products = higher commission Threshold: • 15 net sales per month required to unlock commission, • Once achieved, commission is paid on all sales (1–15+) Bonuses: • 20+ sales = additional bonus, • Example: 28 sales = +£500 | 38 sales = +£1,000, • Quarterly bonus for consistent performance Quality: • We will monitor and address high cancellation rates in line with company policies., • We actively encourage upselling our product range based solely on customer needs; this is monitored both internally by our compliance team and externally through NPS metrics. We’re looking for: • 18+ and eligible to work in the UK, • Confident, resilient, target-driven, • Comfortable working outdoors, • Driving licence preferred (not essential), • Door to Door Sales experience is beneficial, but attitude is key. What do you get? • Paid training & reduced targets during onboarding, • EE / BT uniform + Samsung tablet, • Staff discounts, • 20 days holiday + bank holidays (pro rata), • Pension scheme, • £250 referral bonus, • Incentives, rewards & social events This is not a desk job — it’s a high-energy, high-reward sales career. If you’re motivated by earning and progression, apply today.

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