Hotel General Manager new luxury brand in Mongolia - A Leader who can inspire & develop a culture & empowerment with their team
2 days ago
City of London
Hotel General Manager new luxury brand in Mongolia - A Leader who can inspire & develop a culture & empowerment with their team We are seeking a visionary and financially results-driven General Manager to lead one of Mongolia’s most anticipated luxury hotel openings. This is a unique opportunity to shape the future of a flagship property and contribute to the broader growth of a new, progressive hotel group. As General Manager, you will serve as the chief executive of the property, with end-to-end responsibility for strategy, performance, culture, and brand execution. This role goes far beyond traditional hotel management — we're looking for a strategic leader, cultural architect, and brand steward who brings a CEO mindset to hospitality. You will be instrumental in delivering sustainable growth, exceptional guest experiences, and a pioneering approach to luxury in Mongolia. We seek someone who has the financial acumen, training mindset, and digital literacy required for their direction. Your leadership style must fully align with the culture of collaboration, innovation, and empowerment they are fostering. Key Responsibilities Strategic Leadership • Serve as the executive leader of the hotel, guiding all aspects of operations, finance, talent, and guest experience., • Translate the group’s long-term vision into actionable strategies and performance targets., • Full P&L responsibility: lead budgeting, forecasting, capital planning, and financial reporting with precision., • Drive operational excellence through data-informed decision-making and efficient resource management., • Ensure brand consistency across all touchpoints — from design and service to digital and environmental sustainability., • Create transformative, personalized guest experiences that define modern luxury., • Build, lead, and inspire a high-performing, culturally aligned team across all departments., • Promote a learning organization through robust training, development, and internal growth programs., • Integrate digital systems and tools to enhance both operational efficiency and the guest journey., • Stay ahead of emerging technologies and digital trends in hospitality and customer engagement. Experience & Qualifications • 10+ years of executive hospitality leadership experience, with at least 5 years as a General Manager or equivalent., • Proven track record in leading luxury hotel properties with high-performance results in emerging or frontier markets., • Strong financial acumen, with a solid history of managing complex budgets and improving profitability., • Strategic thinker with an entrepreneurial mindset and global perspective., • Inspirational leadership style: engaging, empathetic, and highly effective at building teams and culture., • Deep understanding of luxury guest behavior and service personalization., • Digitally fluent; comfortable with hotel tech stacks, data analytics, and digital guest engagement platforms., • A rare opportunity to shape the DNA of a new luxury hotel and brand in one of Asia’s most dynamic and culturally rich markets., • Competitive executive compensation package with performance-based incentives., • A platform to drive innovation in luxury hospitality with the backing of a visionary hotel group., • Relocation support and executive-level accommodation, if applicable. Interested candidates should submit a detailed CV and a cover letter outlining relevant experience and vision for leading a luxury hospitality brand in a frontier market to Mr. Steve Renard, President –