Hospitality manager jobs in United Kingdom - Page 11

Criterion Capital is a family-owned, entrepreneurial private property company. Due to expansion, the Architectural Department is seeking to recruit a Planning-focused Development Manager who will be a key part of the broader Architectural and Development team, supporting and leading planning and design processes across complex schemes, particularly within central London locations. Job Purpose To manage and lead the design and planning team’s activities from asset acquisition, concept development, and planning approval through to statutory compliance, ensuring programme and budget adherence with minimal supervision. The successful candidate will be coordinating and leading the Development Management process, taking schemes through complex planning applications, late design stages, and ultimately through to completion. Role and Responsibilities Planning & Stakeholder Engagement • Lead complex planning applications within central London locations., • Oversee the planning process to secure permissions, working closely with planning consultants and statutory bodies., • Build and maintain effective relationships with local authorities, regulatory stakeholders, and industry partners., • Coordinate and lead the Development Management process through planning, detailed design, and delivery stages. Design & Development Management • Deliver design and statutory compliance approvals as per project-specific requirements., • Program and organise design activities to meet project timelines., • Arrange consultants' tender bids and manage their appointments within budget, monitoring performance and controlling fee expenditure against deliverables., • Organise Land/Planning handover meetings and validate the delivery phase brief, performing gap analyses to complete Employer Requirements (ER) and Brand Standards documents., • Lead and chair design team meetings, managing the design process through to planning approval and beyond., • Collaborate with hotel operations, construction teams, and consultants to develop and improve Criterion Capital's Employer Requirements and Brand Standards., • Monitor compliance with statutory and environmental obligations (Planning, S106, S278, Building Regulations, Insurance, CDM, BREEAM, Sustainability targets)., • Ensure the design team produces a comprehensive ER (RIBA Stage 3 Report) in coordination with Client design and operations departments for construction phase handover., • Identify and manage design risks to ensure timely mitigation., • Perform value engineering and optimisation to enhance project value., • Ensure the design output addresses all project-specific challenges., • Support commercial and construction teams in achieving project goals., • Coordinate inputs from various departments to ensure efficient and coordinated design progression., • Conduct design validation, rationalisation, and package review meetings to assess alternative design proposals., • Manage the employer representative, change control, and sample approval processes., • Handle RFIs, NCRs, and technical submittals efficiently., • Adhere to the company’s Health & Safety, Quality, and Environmental policies and procedures., • Perform other duties as required by the line manager, in line with the role's level and scope. Skills and Qualifications • Proven experience in leading complex planning applications, ideally within central London boroughs., • Preferably a background in planning consultancy or client-side property development., • Proven experience in managing design and providing technical guidance for hospitality, residential, and commercial developments., • Degree in Architecture, Engineering, Construction Management, Planning, or related discipline., • Strong knowledge of construction systems, RIBA Plan of Work, and statutory compliance requirements., • Strong expertise in UK planning processes, development management, and stakeholder engagement., • Good people management, negotiation, communication, and presentation skills., • Proactive, problem-solving, with a “thinking outside the box” mindset., • Commercially aware and experienced in managing consultant appointments., • Familiarity with key design principles (M&E design, disability, fire, and acoustic requirements)., • Understanding of contract management, contract law, and procurement types., • Proficient in IT tools: MS Office, AutoCAD, Revit, Asta, Procore.

Location: London (Office Based with on-site coordination if required) Company Overview Curated Property is a boutique firm dedicated to managing a carefully selected portfolio of unique luxury short-term rental properties across London, the UK, Europe, and Asia. We pride ourselves on delivering exceptional service and maintaining the highest standards for our discerning clientele. As a fast-growing company, we value agility, innovation, and a hands-on approach. We are now seeking a part-time Property and Operations Manager to manage our London-based portfolio. Role Overview We are seeking a proactive and highly organised individual to manage and support the day-to-day operations of our property portfolio. You will regularly visit our London portfolio to ensure properties are kept to a high standard. This role is primarily office based and guest-facing, focused on delivering a seamless experience on site while also coordinating property operations behind the scenes. This is an ideal opportunity for someone with experience in short-term rentals, hospitality, operations or property management who thrives in a fast-paced, detail-oriented environment. You will be managing multiple workloads across different softwares so being able to multi-task in a busy environment is needed to thrive in this role. Key Responsibilities Guest Communications & Experience • Manage guest check-ins and check-outs, delivering a high level of service to ensure a seamless and memorable stay., • Handle escalated guest issues efficiently and professionally, ensuring high levels of satisfaction Property Operations & Coordination • Coordinate cleaners, maintenance contractors, and suppliers to ensure properties are guest-ready., • Schedule and oversee escalated maintenance and resolve issues in a timely manner, • Liaise with landlords and suppliers to maintain property standards, • Support onboarding of new properties, ensuring systems and processes are implemented, • Site visits to ensure each property consistently meets company standards, • Recommend improvements or upgrades to enhance guest experience General Administration • Support day-to-day business operations with ad hoc administrative tasks, • Assist in improving systems, processes, and guest experience workflows Working Hours • Part-time or contract basis (flexible, to be agreed), • Availability required across weekdays, with occasional weekend support depending on bookings What We’re Looking For • Previous experience in property management, short-term rentals, operations roles or hospitality is strongly desired, • Strong written and verbal communication skills (essential), • Highly organised with strong attention to detail, • Ability to multitask and manage multiple tasks simultaneously, • Proactive, solutions-focused mindset, • Comfortable working in office, on site, and independently

Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we’re growing the team to take it even further. About the role: As Office Manager, you will be responsible for the daily running and continuous improvement of our London headquarters. You’ll be the face of the space and the person who ensures nothing falls through the cracks—from having the right equipment and supplies in place to making sure the office is always clean, welcoming, and ready for work, visits, and events. You’ll report directly to our Head of Global Workplace and Facilities and work closely with peers in other locations to ensure consistency in the way our spaces feel and operate across all global sites. You’ll contribute to developing shared ways of working, vendor standards, operational rhythms, and the overall quality of the workplace experience for the entire company. This is a high-trust, high-ownership role suited to someone who naturally cares about the details and who takes genuine pride in making things run seamlessly. What you'll do: • Run day-to-day office operations: opening/closing routines, cleaning, organisation, and presentation of shared spaces, • Own office supplies, kitchen inventory, equipment, and meeting rooms ensuring everything is stocked, working, and tidy, • Liaise with building management, cleaners, and contractors for maintenance, repairs, and services, • Be the point person for office questions, requests, and issue resolution, • Support onboarding/offboarding (desk setup, welcome materials, orientation), • Coordinate internal events, team lunches, meetings, and workshops in the space, • Welcome and host visitors, candidates, and partners with professionalism and warmth, • Keep reception and meeting rooms aligned with our brand and standards, • Manage deliveries, post, and front-of-house operations, • Partner with the Head of Global Workplace & Facilities to align on strategy and standards, • Help establish consistent operating rhythms across London, Boston, and Vancouver, • Support cross-site initiatives (office upgrades, supplier standards, employee experience best practices), • Manage suppliers for consumables, catering, and office services, • Process invoices, track local budgets, and support expense reporting, • Maintain internal documentation for office operations and procedures We're looking for: • Experience in office management, facilities coordination, or team operations in a high-performance environment, • Impeccable organisational skills and attention to detail—you notice what others miss, • Clear communicator with confidence working across levels—from team members to senior leaders and external visitors, • Highly proactive: you anticipate needs, take initiative, and get things done without being asked twice, • Strong alignment with our values around precision, pride, hospitality, and responsiveness Nice-to-haves: • Experience supporting fast-growing technical or product teams, • Exposure to health & safety, security, or environmental considerations in workplace operations, • Familiarity with setting up new offices or contributing to facility expansion projects, • Skilled in Google Workspace, or other tools for lightweight office tracking and documentation What we offer: • Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays., • Fully funded private healthcare for UK employees, with broad provider access, virtual and in‑person care, and strong mental health and serious illness support., • Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings., • Free daily breakfast, catered lunch, and snacks in‑office., • Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics., • Freedom to influence the product and own key initiatives.

Head of Business Acceptance (Conflicts & AML) An award-winning international law firm is seeking a dynamic and strategic Head of Business Acceptance to join its growing Risk function. This newly created leadership role offers a unique opportunity to shape and drive the firm’s approach to Conflicts and Anti-Money Laundering (AML) across the UK and EMEA, while collaborating closely with colleagues in the US. Reporting directly to the Director of Risk, you will play a pivotal role in safeguarding the firm’s reputation and supporting its global growth through expert risk management and innovative thinking. Highly lucrative salary + excellent benefits Hybrid working structure (3 days office, 2 remotely) on a full-time 9.30-5.30 basis Ultra-modern office space close to City Thameslink The Head of Business Acceptance will be responsible for a team of circa 25 analysts across AML and Conflicts and will be supported by a Business Acceptance Manager who has day-to-day responsibility for the management of the team who are mainly based there. Key responsibilities • Overall day-to-day responsibility for Business Acceptance within the firm, including acting as a point of escalation where necessary for the Business Acceptance and the Senior Analysts. Occasional visits to other offices are likely to be required., • Acting as deputy MLRO and supporting the MLRO with a range of relevant issues, including dealing with internal suspicious activity reports and external SARs. There is support within the team on financial crime from a Senior Financial Crime Analyst., • Being a point of liaison for the US Conflicts team on issues arising and supervising a team of London based analysts who are being recruited to assist with US Conflicts issues., • Keeping up-to-date with changes in relevant legislation, policies, procedures and practices., • Acting as the firm's Anti-Bribery & Corruption Officer and monitoring the Gifts and Hospitality register, including providing advice to partners and fee earners on potential bribery corruptions matters, • Supervising the Business Acceptance Manager in preparing documentation for the annual AML Risk Assessment and the annual Independent AML audit., • Developing close relationships with other business services functions to facilitate co-operation and knowledge sharing and attending regular Heads of Business Services meetings to provide input into broad operational issues., • Organising and presenting training on risk topics as necessary. Knowledge, skills & experience • Able to demonstrate understanding of the risks faced by an international commercial law firm;, • Ability to manage the resolution of legal and commercial conflicts of interest with regards to the applicable regulatory requirements and taking account of the competing needs of the firm's partners and offices;, • Experience of the US ABA conflict of interest roles will be an advantage and will need to be learned by any candidate who does not have prior experience of them;, • Shares knowledge across the team, and provides ongoing instruction and support;, • Calm and professional in the face of competing demands;, • Excellent time management and organisational skills; Actively promotes teamwork across the risk management team, promoting a team culture that encourages co-operation, support and knowledge sharing., • Education and experience: A university degree, Qualified solicitor or barrister or experience risk professional

We are seeking an experienced and proactive HR Manager to join a dynamic, multi-site hotel group based in London. This is a key role supporting multiple properties, requiring a hands on generalist with strong operational and strategic HR experience. As HR Manager, you will take ownership of the full employee lifecycle across several hotel sites, partnering closely with senior leadership and site managers to drive people initiatives, ensure compliance, and support business growth. This is an office based position with regular interaction sites. Key Responsibilities: • Deliver a full generalist HR service, • Advise and support managers on employee relations, performance management, and disciplinary matters, • Lead recruitment, onboarding, and retention strategies, • Ensure compliance with UK employment law and support European HR practices where applicable, • Manage and optimise HR systems, including Harri and Mapal, • Support learning and development initiatives and succession planning, • Drive engagement, culture, and wellbeing initiatives across the group, • Maintain accurate HR records and reporting Experience: • Proven HR generalist experience, ideally within hospitality or a multi-site environment, • Strong working knowledge of UK employment law - exposure to European HR practices is desirable, • Experience using Harri and Mapal systems is essential, • Confident managing employee relations cases end to end, • Highly organised with the ability to manage multiple priorities, • Strong stakeholder management and communication skills, • CIPD qualified (or equivalent) preferred

This position would suit an experienced BIM Manager or Senior BIM Coordinator with a proven track record of setting up Revit from scratch and implementing clear standards and workflows. Position This position is for a BIM Manager to join a leading design studio on either a contract or permanent basis, supporting the delivery of a high-profile hotel project in New York. You will lead the implementation of Revit within a studio that is currently AutoCAD-based, setting up BIM from the ground up including templates, families, drawing standards and workflows, and ensuring the project is fully Revit-ready. Working closely with the project and leadership teams, you will act as the BIM expert, advising on best practice, defining project requirements and embedding efficient processes for the duration of the project. You will also support the setup and coordination of a project-specific team, including BIM Coordinators and Revit Designers or Technicians, to ensure efficient production, delivery and day-to-day model coordination. Applicants must have valid Right to Work (RTW) in the UK, valid for the next 3 years, as those without will not be eligible. Candidate This position would suit an experienced BIM Manager or Senior BIM Coordinator with a strong track record of setting up Revit on project-led commissions within design or architecture studios. • Proven experience implementing BIM from scratch on live projects, including templates, families and drawing standards, • Exceptional Revit knowledge, with the ability to manage, troubleshoot and oversee models across disciplines, • Experience working on hospitality or large-scale residential developments, with an understanding of interior architecture and FF&E packages, • Ability to establish clear BIM workflows and protocols tailored to a specific project rather than a full studio rollout, • Confident working within an AutoCAD-based environment and introducing Revit alongside existing processes, • Experience coordinating with external consultants, including architects, MEP and visualisation teams, • Strong understanding of drawing packages, model coordination and project delivery through multiple stages, • Ability to support and guide BIM Coordinators and Revit Designers or Technicians within a project team, • Clear communicator, able to advise both design teams and leadership on BIM requirements and best practice for the project Company This studio is based in a desirable area of London, with a light-filled and buzzy office that reflects their collaborative and social culture. The team works full-time from the studio, creating a strong sense of energy, creativity and shared purpose. Benefits: • Flexible working hours to support personal commitments, • Weekly team breakfast club, • Workplace nursery scheme and cycle-to-work scheme available via salary sacrifice Apply Apply via LinkedIn or email . Applicants must have valid Right to Work (RTW) in the UK, as those without will not be eligible. Due to the high volume of applications, we will only be able to respond to those shortlisted for the position. We thank you for your time and interest. Refer a Friend We are always interested to connect with industry #talent. If you know someone open to new opportunities, connect us. If we place them, you'll receive up to £500 as thank you. FOLIO is a trusted specialist agency within the design community. We partner with top practices, boutique studios, and global design groups to connect talent with opportunity. Explore current vacancies and learn how we support design careers at

General Manager - Chelsea Barracks, London Chelsea Barracks is one of London’s most prestigious residential estates, developed by Qatari Diar. As the estate continues to evolve, the emphasis is shifting towards a more refined, service-led and hospitality-driven environment. This is a senior, on-site leadership role with full accountability for operational performance, resident experience and the long-term positioning of the estate. It requires someone who can move beyond day-to-day management and take real ownership of standards, culture and delivery. You will lead across operations, engineering and security, ensuring the estate operates seamlessly while maintaining a discreet, five-star experience for a high-net-worth resident community. You will also act as a key interface with ownership, bringing clarity, control and credibility to all aspects of on-site performance. Responsibilities include: • Leading all on-site teams and service partners, • Setting and maintaining best-in-class service standards, • Managing resident relationships with discretion and professionalism, • Overseeing budgets, service charge and commercial performance, • Ensuring compliance across health, safety and operational risk, • Driving continuous improvement across service delivery and estate presentation We are looking for: • Senior leadership experience within ultra-prime residential, hospitality or similar environments, • A strong track record of delivering high-quality, customer-led operations, • Commercial awareness alongside operational depth, • The presence and judgement to operate effectively with residents and ownership This is a rare opportunity to take ownership of a globally recognised London estate at a key stage in its development. For a confidential discussion, please contact Matthew Evans or Alison Shine at The Management Recruitment Group.

Here’s a more polished and professional version with subtle, business-style emojis that keep it credible and modern rather than overly sales-focused. 🌍 Business Development Manager | Self-Employed Role 💻 Remote | Flexible | Wellness & Preventative Health Sector Build a Positive Career Change in One of the Fastest-Growing Global Industries The way people approach health, income, and career security is evolving rapidly. More professionals are now exploring flexible, scalable opportunities that can be developed alongside their existing careers or businesses. We are partnered with a publicly listed Scandinavian life-science company operating within the preventative health and personalised wellness sector — an industry experiencing significant global growth. This opportunity is suited to entrepreneurial-minded individuals looking to develop an independent, self-employed business within a structured, mentorship-led environment. 🧬 About the Company Our partner company is an established international Scandinavian health & wellness organisation focused on science-led, test-based nutrition and preventative health solutions. 📊 Key Facts ✔️ Operating across 52+ countries ✔️ Shipping to more than 100 global markets ✔️ Over 20 years of research and product development ✔️ More than 1.7 million at-home wellness tests completed globally ✔️ Publicly listed European company ✔️ Strong year-on-year international growth ✔️ Expanded global footprint through recent international acquisitions ✔️ Positioned within the rapidly growing preventative health sector The business combines biotechnology, nutrition, digital systems, and direct-to-consumer education to support long-term customer relationships worldwide. 💼 The Role This is a self-employed, independent remote role suited to individuals looking to develop an active income stream with flexible working arrangements. 🎯 Your Aim ✔️ Work remotely with flexible hours ✔️ Earn through customer acquisition and team development ✔️ Operate across multiple international markets ✔️ Develop both B2C and B2B relationships ✔️ Access mentorship, training, and leadership development ✔️ Build recurring residual income through subscription-based services Experience within business development, sales, or customer-facing industries would be advantageous, alongside a willingness to learn and be coached beyond your current skill set. 👥 Who This May Suit This opportunity may appeal to individuals who: ✔️ Are looking to diversify their income ✔️ Want greater flexibility and long-term earning potential ✔️ Have an interest in health, wellness, business, or personal development ✔️ Enjoy working with people and building relationships ✔️ Are open to learning new skills within a structured support environment ✔️ Are seeking a scalable business model without traditional geographical limitations 🏆 Suitable Backgrounds May Include • Sales & business development, • Hospitality & customer service, • Health & wellness, • Corporate professionals, • Self-employed individuals Partners receive access to: ✔️ Structured onboarding and training ✔️ Weekly mentorship and business development support ✔️ Digital systems and online infrastructure ✔️ International business community and leadership support ✔️ Science-led wellness products and educational tools ✔️ Personal development and communication training ✔️ A scalable business model designed for long-term growth Important Information This is an independent, self-employed opportunity and not a salaried employment position. Results will vary depending on individual effort, consistency, skill development, and market activity. However, for individuals prepared to apply consistent effort, remain coachable, and develop their skills over time, this opportunity may create long-term residual income potential and leadership incentives, including share-option opportunities for top performers. 📞 Interested in Learning More? If you are open to exploring a flexible Business Development opportunity within the rapidly growing preventative wellness sector, we would be happy to arrange an informal conversation. 👉 Book a Discovery Call: Or feel free to send a direct message to arrange a suitable time to connect.

Who are we? We as Nusr-Et, are a culinary empire that crafted the art of dining with its unique blend of exquisite flavors and theatrical presentation. Renowned for its mastery of fine cuts, Nusr-Et has captivated the taste buds of discerning diners worldwide. Nusr-Et boasts an extensive international presence, with around 30 restaurants strategically located in prominent cities across the globe, including Milan, New York, London, Dubai, Istanbul and Miami. The culinary prowess of Nusr-Et is underscored by making each dining experience a celebration of taste and texture. Nusr-Et reflects a commitment and dedication to excellence. But this is what meets the eye. Do you want to know what goes on behind the scenes in creating such unforgettable culinary journeys? If your answer is yes, then get ready to get a taste of the fine dining world at Nusr-Et. Nusr-Et is actively seeking a talented and dynamic individual to join our team in the capacity of a HR Manager (London). This exciting opportunity is tailor-made for a high-performing professional who possesses a passion for excellence and a penchant for driving organizational growth. As a key member of our team, the successful candidate will play a pivotal role in shaping the future of our organization. Sounds like you? Then read the job description below and apply now. What do we look for? • Bachelor’s degree in Human Resources, Business Administration or a related field, • Minimum 5 years of experience in Talent Acquisition & Payroll, ideally in fast-paced environments such as hospitality or food & beverage, • Strong track record in hiring blue-collar workers and managing workforce with experience in dealing with labor unions, • Experience managing payroll processes and using payroll / HRIS software, • Excellent interpersonal and communication skills, capable of engaging and supporting employees and management at all levels, • Strong multitasking and time management skills; ability to prioritize under pressure What will you work on? • Lead the full HR function for Nusr-Et London, ensuring alignment with company values and full compliance with labor and employment law, • Oversee recruitment & selection, with strong emphasis on operational roles and blue-collar workforce; work closely with labor unions where relevant, • Develop and implement strategies to attract, engage, and retain top talent in hospitality in London, positioning Nusr-Et as an employer of choice, • Ensure strict compliance with health, safety, and workplace regulations as required by the authorities; develop and maintain local HR policies and procedures, • Maintain up-to-date employee handbooks, contracts, and related documentation; ensure all employment contracts are properly written, and include required terms (schedule, salary, benefits, etc.), • Serve as key HR partner for employees and leadership on employee relations, union negotiations, contracts, workplace issues, etc., • Drive training & development programs; support onboarding; create employee engagement and retention initiatives, • Collaborate with headquarters for HR strategy, reporting, and continuous improvement

Design Coordinator / Design Manager Opportunities – Prime Residential Surrey & London I’m working with established main contractors who are looking to strengthen their design teams across a number of high end residential schemes. These roles would suit individuals operating at Design Coordinator through to Design Manager level, including Architects looking to move contractor side assuming solid construction stage experience has been evidenced. The Opportunities Design Coordinator – £100m Super Prime Project Surrey A flagship super prime refurbishment of a grand country house under a traditional contract. The scheme involves listed building works, complex coordination and ultra high specification fit out. You’ll take consultant Stage 3 information and drive it through to fully coordinated subcontractor packages, with a heavy focus on specialist fit out elements including joinery, stone and bespoke finishes. Design Coordinator / Architect (Contractor Side) London An opportunity for an Architect or Design Coordinator to join a main contractor delivering high specification residential schemes with a mix of CDP and D&B elements. The role will involve developing design solutions and coordinating subcontractor design, particularly across joinery and stone packages. There is a clear pathway into Design Management. The Role • Managing and coordinating the design process from Stage 3 through to construction, • Reviewing and developing subcontractor design information, • Leading coordination of specialist packages, • Working closely with architects, consultants and site teams Requirements • Experience in prime residential, super prime, luxury hospitality or similar, • Contractor-side experience, or strong Stage 5 coordination experience, • Technical understanding of high specification construction and detailing, • Experience coordinating subcontractor design packages, • Strong communication and organisational skills Salary: £50,000 – £75,000 + package (depending on role and experience) Click Apply or contact Rob James at 020 8502 0111 for more information. For the purposes of the Conduct Regulations 2003, Premises Recruitment Limited acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. By applying for this job, you agree to our Privacy Policy, which can be found on our company website. Design Coordinator | Design Manager | Super Prime Residential | Prime Residential | Surrey | London | High Specification Projects

Assistant Centre Manager £35,000-£38,000 + annual discretionary bonus + competitive benefits Central London based – full time in office Join a dynamic luxury brand delivering premium serviced and managed offices, renowned for innovation across commercial property services. The role A hands-on leadership position overseeing smooth daily operations while setting a high bar for service. You will guide, coach, and empower the on-site team to deliver polished hospitality and an elevated client experience. Key responsibilities • Build strong client relationships, ensuring smooth onboarding/offboarding, • Identify operational improvements including interior design to ensure high standards, • Foster a culture of positivity and professionalism while driving team growth and individual progression, • Lead team meetings, task delegation, and performance oversight, • Manage suppliers and contractors, • Conduct sales viewings and maintain centre-wide sales forecast awareness, • Manage internal/operational recruitment requirements, • Administer client billing and invoicing processes, • Organise events, • Oversee facilities and ensure health and safety compliance, • Respond to building issues and emergencies as needed Candidate profile • 3 -4 years’ relevant experience (office management/operations/client-facing/team management) ideally from luxury brands, high-end fashion/retail, hospitality, or boutique hotels and able to start as soon as possible on a temporary-permanent basis. Supervisory/team management experience is essential.

The wait is well and truly over, Cosy Club is coming to London! We're opening a stunning new site in Westfield Stratford this Summer and are on the hunt for an exceptional General Manager to bring the Cosy magic to life. At Cosy Club, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party. From brunch and coffee to dinner and drinks, our guests join us for an experience like no other. As one of our General Managers, you'll get a competitive salary: • Overtime pay work over your contracted hours and you'll get paid at your normal hourly rate, no pre-approval required., • Bonus potential of up to £6000 per annum, • A commitment to prioritise your work life balance and respect of your time off., • Tips shared equally across the team, based on hours worked., • Two days off a week and one weekend off every six weeks., • 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside, • Power over your pay with Wagestream., • Christmas Day off!, • A meal on shift... no matter the length., • Enhanced maternity/paternity benefit (according to length of service)., • Focus on your development and progression and a clear understanding on how you are able to do this., • An invitation to the most talked-about staff party in hospitality- Loungefest! Most importantly we will ensure you are made to feel welcome at Cosy Club. As our General Manager we look to you for accountability and instead of being confined to an office you play an active and passionate role in setting the scene for our guests across the whole site. To join us, you need to be charming. To thrive, you need to have confidence in yourself and the ability to view every shift as an event. Leading from the front, you'll be adaptable, complementing and trusting your team to get things done but never hesitating to roll up your own sleeves. That's the secret to exceptional service - we never let our standards slip. Above all, you know the importance of a warm welcome and why it needs no explanation; offering our guests exceptional and genuine service is all part of the escapism. Interested? Apply today and be part of our growing business! If you want to find out more about us, follow us on LinkedIn and Instagram @CosyClub

We’re partnering with a premium and luxury global fashion and sportswear brand house to appoint a Workplace & Guest Experience Manager at their London headquarters. This is a standout opportunity to take ownership of a design-led office and showroom space, welcoming visitors from across the globe — including buyers, partners, press, and industry stakeholders. The environment • Fast-paced, client-facing office with frequent meetings and events, • Regular hosting of international guests, press, buyers, and partners, • Premium central London office with showroom and presentation spaces, • A collaborative and brand-driven workplace The role This is a highly visible position combining workplace management, front-of-house leadership, and corporate hospitality. You’ll ensure the office operates seamlessly while delivering a best-in-class guest experience, reflecting the standards of a global brand house. Key responsibilities • Act as the face of the office, creating a professional and welcoming experience for all visitors, • Oversee day-to-day workplace operations across office and showroom spaces, • Ensure meeting rooms and client areas are consistently presentation-ready, • Deliver high-quality corporate hospitality for meetings, events, and visiting stakeholders, • Coordinate office services, suppliers, and facilities to maintain a smooth-running environment, • Support internal teams and foster a well-organised, efficient workplace What we’re looking for • Proven experience in workplace/office management with a strong corporate hospitality focus, • Background in a fast-paced, client-facing environment, • Highly organised with excellent attention to detail, • Confident, personable, and professional with senior stakeholders and external guests, • A proactive, solutions-focused approach, • A genuine passion for creating exceptional workplace and guest experiences Why apply? • Be part of a globally recognised fashion and sportswear brand house with a strong reputation for quality and growth, • Join a happy, lively, and collaborative workplace where people genuinely enjoy coming to work, • A business that invests in its people for the long term, with real opportunities to learn and develop, • Competitive salary, annual bonus, and regular salary reviews, • Generous 60% staff discount across all brands, plus access to exclusive sample sales, • Work within an international team in a diverse and inclusive environment, • A family-run business with humility, integrity, and excellence at its core

Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking a talented Operational Training Manager to lead and deliver operational training across our London restaurants. This is an on-site, five-days-a-week role, based in Hakkasan Mayfair but travelling across our London sites. It is ideal for a hands-on trainer who thrives in the heart of operations — supporting teams directly on the floor, in the restaurant, and throughout the guest journey. Key Responsibilities: • Develop and deliver an operations-focused training strategy aligned to business goals., • Conduct training needs analyses and produce quarterly training calendars., • Design and update training programmes across brand standards, service excellence and compliance (including 1Huddle)., • Facilitate on-site, hands-on training, including onboarding, skills coaching, and practical service workshops., • Deliver blended learning (classroom, bite-size, on-the-job and virtual sessions) across multiple venues., • Work closely with Managers to schedule sessions with minimal disruption to operations., • Evaluate training effectiveness through feedback, assessments and on-the-floor observations., • Champion 1Huddle, supporting site champions and monitoring engagement and results., • Partner with Operations Leadership and People Practices to ensure alignment and accurate development tracking., • Lead and support a small team of on-site trainers, ensuring consistency and high-quality delivery., • Use LMS platforms to track training records and explore new digital learning tools., • Continuously refresh content based on feedback, operational changes and new technologies. About You • Experience in operational training or L&D within hospitality or another service-led industry., • Strong operational floor experience — ideally someone who has progressed from waiter/server to supervisory or Restaurant/Duty Manager level., • Confident delivering hands-on, floor-based training in a busy environment., • Skilled in designing engaging, practical learning content., • Proactive, organised and comfortable working across multiple sites., • Strong communication and stakeholder management skills., • Familiar with digital learning tools (LMS, 1Huddle, e-learning)., • Passionate about people development and elevating guest experience. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Share the Experience: Up to £750 through our Refer a Friend scheme., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Leadership development, certifications and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Time to Recharge: 28 days’ holiday (increasing with service) plus participation in our bonus scheme

Job Title: Residential General Manager Location: London Salary: Up to £50,000 - £55,000 per annum + bonus & benefits Contract: Full‑time, permanent About the Role We’re looking for an experienced Residential General Manager to take full ownership of a premium, community‑led residential building in London. This is a high‑visibility leadership role, responsible for delivering an exceptional resident experience while ensuring the smooth, safe, and commercially sound operation of the building. You’ll act as the face of the building, leading the on‑site team, setting standards, and creating a vibrant, well‑run environment where residents genuinely want to live. Balancing hands‑on leadership with strategic oversight, you’ll ensure operational excellence, strong financial control, and a consistent, high‑quality service offer. Key Responsibilities Building & Operations Management • Take full accountability for the day‑to‑day running of the building, ensuring it is safe, compliant, and immaculately presented., • Own all health & safety, compliance, and risk management requirements, coordinating audits, inspections, and remedial actions., • Manage contractors and service partners, ensuring works are delivered on time, on budget, and to agreed standards., • Oversee facilities management, cleaning, maintenance, and security functions. Leadership & People Management • Recruit, lead, and develop a high‑performing on‑site team across front‑of‑house, operations, and facilities., • Create a positive, engaging team culture focused on accountability, collaboration, and service excellence., • Conduct regular one‑to‑ones, performance reviews, and coaching sessions., • Lead the delivery of an exceptional end‑to‑end resident journey, from first contact through to move‑out., • Act as the main point of escalation for resident issues, resolving matters professionally and proactively., • Drive engagement, community activity, satisfaction scores, and resident advocacy., • Use feedback to continuously improve service, processes, and the overall living experience. Commercial & Financial Management • Manage site budgets, service charge expenditure, and cost controls., • Track performance against KPIs, occupancy, satisfaction metrics, and service standards., • Identify opportunities to improve efficiency, value, and resident experience., • Collaborate with central teams on reporting, forecasting, and performance improvement. About You You’ll be a confident, visible leader who enjoys running a building as if it were your own. You’re likely to have experience in: • Residential, PRS, student accommodation, PBSA, hospitality, or serviced living environments., • Leading on‑site teams in customer‑focused, operationally complex settings., • Managing compliance, contractors, and day‑to‑day building operations. Key Attributes • Strong people leadership and communication skills., • Calm, solutions‑focused approach to problem‑solving., • Commercially aware and comfortable with budgets and performance metrics., • Hands‑on, adaptable, and able to switch between strategy and delivery., • Passionate about creating great places to live and building strong communities. Working Hours • Site‑based role, aligned to resident and operational needs., • Core hours typically between 8am–8pm, Monday to Friday., • Occasional weekend cover required during peak periods or events. What’s on Offer • Salary up to £55,000, dependent on experience, • Performance‑related bonus, • Pension and benefits package, • The opportunity to lead a flagship residential community in London, • A role with autonomy, visibility, and genuine impact

Overview Blue Gem Holdings is the holding company of four individual divisions within the serviced office industry in prime locations in the heart of London. We take a distinctive approach to the serviced office industry, drawing inspiration from the standards set within high-end hospitality. We’re not looking for industry insiders - we’re drawn to people who bring sharp, transferable skills and a fresh perspective. If you’ve got the foundations - a service-led attitude, agility, and the hunger to grow, we’ll equip you with the tools and training to thrive. Potential and mindset matter more than where you’ve come from. We believe great work deserves great rewards, so we offer a competitive salary, performance bonuses, and plenty of perks that keep our people thriving. From career development and wellness support to unforgettable team events and holiday time that lets you truly switch off, we've built a culture that backs ambition and celebrates the fun along the way. Blue Gem Four Divisions: One Avenue Group | Flexioffices | Iconomy | Identity Company Values: Positive Attitude | Problem Solving | Above and Beyond The Role (Contract Term: Temp-to-Perm, Full Time Monday – Friday, office-based) This is a hands-on leadership role where your ability to coach, guide, and grow others is front and Centre. You’ll elevate your team, helping each one build skills, hit goals, and level up. If you’re passionate about bringing out the best in people and making operational excellence, this one’s for you. Key Responsibilities (Please note that responsibilities may vary depending on site placement and may include, but are not limited to, the following): • Lead on-site operations, ensuring smooth day-to-day running and consistently high standards., • Manage and develop a high-performing team, including rotas, absence, 1:1s, and recruitment., • Deliver exceptional client service, handling accounts, resolving queries, and maintaining contract compliance., • Oversee financial administration, including expenses and pre-billing checks, ensuring accuracy., • Act as Centre Manager when required, making confident decisions and leading by example., • Maintain health and safety compliance, proactively identifying and resolving risks., • Troubleshoot IT issues and escalate efficiently to minimise disruption., • Manage client-facing situations, office tours, and emergencies with confidence and professionalism. Candidate Profile A highly adaptable and driven professional who thrives in fast-paced, high-performance environments. Demonstrates strong problem-solving ability and sound judgement, with the confidence to make decisions quickly and effectively. Exceptionally organised and detail-oriented, with a composed and polished approach, ensuring seamless operations and consistently high standards. Brings a proactive, solutions-led mindset, combined with a natural ability to lead by example motivating others, upholding accountability, and contributing to a high-performing team culture. We would love to meet you if you: • Lead with a positive attitude, proactive, hands-on approach, acting as a brand ambassador to inspire, motivate, and drive a high-performing, accountable team culture., • Bring strong operational and team management experience, combined with exceptional organisation and attention to detail., • Deliver exceptional client care through clear, confident communication, building loyalty and strengthening reputation and always going above and beyond., • Remain calm, adaptable, and solutions-focused, with the confidence to take initiative and manage client-facing situations and events., • Build trust and create a warm, elevated environment, supported by strong emotional intelligence., • Demonstrate problem solving, self-awareness and a commitment to continuous development, adapting your leadership style to support team growth., • Confident in mediating situations, bringing calm, balanced, and solutions-led outcomes. What we offer the chance to work face-to-face with a dynamic and energetic team in a premium, high-end workspace. You will be part of a team that blends sharp professionalism with a real sense of fun, and where camaraderie fuel's purpose. • Competitive Salary plus an annual discretionary bonus., • Including Bank Holidays 33 days of annual leave., • Professional Growth and Support: Through fully funded training programs and personal mentoring., • Opportunities to access our gyms and Employee Assistance Program., • Wider company social events, partner-led networking, and team bonding., • Enhanced Pension Package. Finding the right fit We believe in a true partnership, where mutual investment drives shared success, and what you bring is reflected in what you receive. We value attitude as highly as experience, with a refined presence, strong emotional intelligence, and a service-first mindset being essential. We are committed to excellence and expect every individual to contribute not only through their work, but through how they present themselves and engage with others.

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

london 📍 | hybrid 3 days a week | 12 month FTC at wagamama, food is life 🥢 and we’re here to make every bite count. with over 165 restaurants across the UK (and growing fast) we’ve been dishing up vibrant, fresh asian inspired flavours since ‘92. it’s all about good food, good vibes, and good company 🍜🔥 were looking for a food technical manager to join us on our journey 🌱 ready to dive in and stir things up? what were looking for | an experienced food technical manager to lead the co-ordination + completion of activities in relation to food safety + quality + integrity + sustainability + allergen + nutrition control this role is a 12 month fixed term contract what you'll do | • supply chain food safety, quality, integrity, • allergen + nutritional compliance, • supplier performance management, • technical scorecard completion, review and trending, • driving supply chain complaints reduction, • surveillance testing, • facilitating the new menu launch process + managing sample requests for lab testing, • assessing product specifications and raw material information to determine correct + accurate information, • supplier + raw material non-compliances + incidents + reports across the business, • ensuring that the company meets its legal and ethical responsibilities, • ensuring all food safety issues + complaints are resolved or escalated appropriately, • to liaise with the other teams and give accurate advice as required on matters of food safety + allergen compliance + nutrition in relation to food + drink ingredients, • provide accurate compliance reporting periodically to drive business improvement, • preparation and review of allergen and nutritional guides what you'll need | • a degree qualification in food science and nutrition or related discipline, • minimum five years in technical management role in the industry, • competence in supplier management + raw material management + risk assessments, • haccp level 3 minimum, • sound knowledge + understanding of taccp + vaccp, • knowledge + understanding of food safety gfsi accreditation standards scheme, • sound knowledge + understanding of allergen management + nutritional regulations, • knowledge + understanding of industry’s sustainability and welfare standards, • experience of working with horizon scanning + finn + rasff, • restaurant operational awareness + knowledge would be beneficial, • strong it skills, specifically excel + databases, • ability to travel, • strong organisational skills + planning + prioritising + self-motivating + team player what’s in it for you | • a great competitive salary, • hybrid working, • come as you are culture, with modern offices, fresh fruit and soft drinks, • £200 monthly wagamama food allowance — enjoy all your favourite dishes on us!, • private healthcare, • 3% pension contribution, • 25 days holiday plus bank holidays, • further discounts across retail, hospitality & leisure — perks that make life sweeter, • supporting you every step of the way! family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents nothing brings people together like great food. no matter where you’re from or who you are, you’ve got a seat at our table | because food is the ultimate connector, and here everyone belongs

Mekhann is a London-based design house specialising in hand-embroidered silk works. Our Chelsea Showroom is not a typical retail environment. It is a quiet, visually led space where rhythm, discretion and consistency define the client experience. We are hiring a full-time Showroom Assistant to take responsibility for the daily running of the store. This is a front-of-house role, but not a traditional sales position. You will welcome clients, maintain the atmosphere of the space, and support the daily rhythm. Sales may occur, but only as a natural extension of presence — not persuasion. The role reports directly to the Showroom Manager and requires a steady sense of pace, attentiveness to detail and an instinctive understanding of when to act and when to hold stillness. 🧩 Key Responsibilities • Open and close the store each day (keyholder responsibility), • Maintain the spatial rhythm and visual order of the store throughout the day, • Prepare the space before and after client visits with minimal instruction, • Receive deliveries, maintain stock flow and manage packaging materials, • Support light admin tasks (Shopify, order prep, basic coordination), • Assist with physical preparation of product selections and online fulfilment, • Support the founder and team when needed, without overstepping the tone or role, • Maintain the back-of-house with clarity, cleanliness and structure 🧭 Who This Is For • You have experience in luxury retail, boutique hospitality or founder-led spaces, • You are calm, reliable and observant, • You prefer operating in refined, structured spaces rather than fast-paced environments, • You notice what needs doing without being asked, • You are comfortable welcoming clients and setting the tone, without needing to dominate the space, • You understand the responsibility that comes with holding keys to a Chelsea store, • You are happy working independently, with care and consistency 📍 Location 84 Fulham Road, South Kensington, SW3 6HR London Salary: BOE 📬 To Apply Please send your CV and a short introduction via LinkedIn. We are looking for someone who understands the tone of a refined space, holds responsibility without being reminded, and prefers to work with care over visibility. If this sounds like you, we’d be glad to hear from you.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. What We're Looking For: We're seeking a Full-Time Customer Service Advisor who will be the first point of contact for our customers — whether in our iconic flagship store or across our online channels. You'll be the face and voice of Liberty, handling enquiries with warmth, efficiency and professionalism from the very first interaction to the last. Ideally, candidates will have: • A background in customer service within retail or hospitality; experience with a high-end or luxury brand is a strong advantage., • Exceptional communication skills, being confident and professional across verbal, written and in-person interactions., • A proactive mindset; energised by a busy environment and comfortable being responsive throughout shifts., • The ability to be calm under pressure, juggling multiple responsibilities and meeting various deadlines., • A flexible and committed approach, comfortable working a shift pattern that includes weekends., • A tech-savvy approach, with an openness to learn and navigate a range of platforms and digital tools. Key Responsibilities: Customer Focus • Respond to customer queries in a professional and timely manner on our 3rd floor customer service help desk., • Provide consistent and up-to-date information to customers, whilst also responding to loyalty queries., • Ensure customer follow-up is completed within department SLAs, whilst also escalating complaints to your line manager when necessary. Standards • Complete processes efficiently and accurately, including transactions on POS, Microsoft Dynamics AX and Zendesk., • Maintain high standards of organisation and compliance across all working areas, front and back of house., • Assisting with online orders, including all aspects of click and collect. Service Excellence • Act as a Liberty ambassador, ensuring an exceptional customer experience at every interaction., • Proactively develop knowledge of Liberty's online and flagship services, promotions, marketing and events., • Stay aware of the latest trends, competitor activity and customer service best practice. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Customer Experience Lead MBM are working exclusively with a leading London-based transport company to appoint a Customer Experience Lead. This is a newly created role, offering a unique opportunity to shape and deliver an outstanding, end-to-end customer journey across their transportation services. The Role This is a director-level position, leading a team of 5, with significant visibility across the business. You will take ownership of the customer experience strategy—using data and insights to define, articulate, and deliver a clear plan that drives both customer satisfaction and commercial performance. Operating in a fast-paced, growing, and entrepreneurial environment, this role suits someone who thrives on autonomy, takes ownership, and enjoys building something impactful from the ground up. Key Responsibilities • Own and evolve the full customer journey across all touchpoints, • Develop and deliver a clear customer experience strategy aligned to business goals, • Generate, analyse, and leverage data (KPIs, NPS, insights) to drive decision-making, • Engage and influence stakeholders across the business to embed a customer-first approach, • Build strong cross-functional relationships with operations, marketing, IT, and commercial teams, • Lead and develop a high-performing customer service and customer experience team About You • Data-driven and insight-led, with a passion for using analytics to shape strategy, • Strong experience engaging stakeholders and influencing at all levels, • Proven ability to translate insights into clear, actionable plans, • Background in customer experience roles within transport, hospitality, or similar environments, • A senior manager or head of level candidate ready to step into a director-level role, • Comfortable working in a dynamic, evolving organisation with high levels of autonomy Additional Info • Newly created role as part of organisational transformation, • London-based with travel across sites, • Inclusive and collaborative culture If you’re looking for a role where you can take ownership, shape strategy, and make a real impact in a growing business, we’d love to hear from you.

Head of Housekeeping – Luxury Train Experience We are recruiting on behalf of a world-renowned luxury travel brand for a truly unique and exceptional opportunity as a Head of Housekeeping onboard one of the most prestigious luxury train experiences in the world. This is not your typical housekeeping role — you will be delivering world-class standards in a dynamic, ever-changing environment, ensuring every guest experiences the highest level of comfort, service, and attention to detail throughout their journey. The Role As Head of Housekeeping, you will lead from the front — combining hands-on operational excellence with strong leadership. You will be responsible for maintaining impeccable standards across guest cabins and all communal areas, while managing and inspiring your team to deliver an unforgettable guest experience. This is a customer-facing role, requiring professionalism, composure, and a genuine passion for luxury hospitality. Key Responsibilities • Lead, motivate, and develop the housekeeping team onboard, • Maintain exceptional standards across guest rooms and communal areas, • Take a hands-on approach to daily operations, • Manage rotas, staffing, and payroll responsibilities, • Ensure seamless delivery of a world-class guest experience, • Respond to guest needs with efficiency, discretion, and professionalism, • Continuously look for ways to enhance service and operational excellence About You • Proven experience in a luxury housekeeping environment at Supervisor or Manager level, • A natural leader with a hands-on, proactive approach, • Calm, level-headed, and solutions-focused under pressure, • Highly organised with strong attention to detail, • Confident in a guest-facing role, delivering exceptional service, • Passionate about hospitality and creating memorable experiences The Package • £42,000 salary, • Outstanding benefits package, including:, • Private Medical Insurance (PMI), • Dental cover, • Access to worldwide stays across an exclusive resort network, • The opportunity to work within a truly unique luxury travel environment Working Pattern • Rota-based role, • Required to travel and stay onboard for up to 6 nights at a time This is a rare chance to join an iconic brand and be part of delivering one of the most exclusive and memorable travel experiences in the world.

JOIN US as a Centre Manager – a role for the remarkable Ready to step into a role where your standards, drive, and mindset truly matter? ABOUT US At One Avenue Group, we provide serviced offices in prime locations at the heart of London. We take a distinctive approach to the serviced office industry, drawing inspiration from the standards set within high-end hospitality. We’re not looking for industry insiders - we’re drawn to people who bring sharp, transferable skills and a fresh perspective. If you’ve got the foundations - a service-led attitude, agility, and the hunger to grow - we’ll equip you with the tools and training to thrive. Potential and mindset matter more than where you’ve come from. We believe great work deserves great rewards, so we offer a competitive salary, performance bonuses, and plenty of perks that keep our people thriving. From career development and wellness support to unforgettable team events and holiday time that lets you truly switch off, we've built a culture that backs ambition and celebrates the fun along the way. THE ROLE We’re looking for a driven, experienced Centre Manager to lead daily operations, ensure efficiency, and deliver outstanding customer service. The ideal candidate brings strong leadership, a proactive mindset, and clear, confident communication. We’re looking for someone with the confidence, poise, and a sharp instinct to lead from the front. As Centre Manager, you’ll set the tone, and ensure a seamless client experience, whilst maintaining the high standards expected by our clients. Key Responsibilities: • Build strong client relationships, ensuring smooth onboarding/offboarding, • Identify operational improvements to ensure high standards, • Foster a culture of positivity and professionalism while driving team growth and individual progression, • Lead team meetings, task delegation and performance oversight, • Manage suppliers and contractors, • Conduct sales viewings and maintain centre-wide sales forecast awareness, • Administer client billing and invoicing processes, • Oversee facilities and ensure health and safety compliance, • Respond to building issues and emergencies as needed CANDIDATE PROFILE If you enjoy thriving in fast-paced environments, then you’ll feel right at home here. You bring the energy, the detail, and the leadership that make an operation feel seamless and exceptional. You’re not just capable; you’re composed, driven, and always two steps ahead. You’re polished, positive, and solutions led. We’d love to meet you if you: • Lead with a proactive, hands-on approach, • Prioritise exceptional client care and clear, confident communication, • Have strong operational and team management experience, with a talent for coordination, • Stay calm, adaptable, and composed under pressure, • Are relentlessly organised, with razor-sharp attention to detail, • Build trust quickly and create a warm, elevated atmosphere, • Love to take initiative, stay solutions-focused, and confidently own client-facing events WHAT WE OFFER Salary: £40,000-45,000 PA We provide structured training, clear progression, ongoing development, meaningful recognition, and a vibrant, engaging culture. You will be based in Central London, working Monday to Friday. The role is 100% office-based which will allow you the chance to work face-to-face with a dynamic and energetic team in a premium, high-end workspace. You’ll be part of a team that blends sharp professionalism with a real sense of fun, and where camaraderie fuel's purpose. Initially offered on a temporary basis, with potential to become permanent for the right person ready to thrive. FINDING THE RIGHT FIT Training covers the process, but you bring the presence! That’s why we’re after more than experience. At One Avenue, a refined presence and a service-first mindset aren’t extras, they’re essentials. We hold the bar high, and we expect everyone we bring in to meet it -not just in what they do, but in how they carry themselves. If that sounds like you, apply now for immediate interview consideration. If successful, we will welcome you to an in-person open day. THE OPEN DAY EXPERIENCE This isn’t your typical candidate meeting - it’s your first real glimpse into life at One Avenue. From the moment you arrive, you’re welcomed like a guest. Think tailored hosting, fine details flawlessly executed, and an environment that speaks volumes without saying a word. Every detail is considered and every interaction intentional. You’ll meet our senior leaders, explore the space that sets the tone for our brand, and engage in meaningful conversations that reveal not just what we do, but how we do it. From an exceptional lunch to behind-the-scenes insight, you’ll leave with a clear, confident sense of what we stand for, and whether you see yourself being part of our elite team! If you're the kind of person who values excellence, detail, and ambition, we’d love to meet you!

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with one of London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Shift Engineer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To have a full knowledge of the company’s procedures and policies and to adhere to them., • Check that all mechanical and electrical systems and tools are working and in good repair at all times., • Respond to and rectify emergency maintenance faults raised on the maintenance reporting platforms or software, prioritising those which impact Health & Safety, guests or guest service in the first instance; ensuring response times are met and are followed up with the guest once complete., • Updating the maintenance reporting platform whilst on duty adhering to the system use procedures., • Undertake regular daily patrols of the hotel front and back of house to carry out maintenance spotting in order to identify any corrective repair works that need to be carried out; for example, the replacement of light bulbs within public areas., • Reporting any fire life safety matters immediately to your manager/s or in their absence the security or duty manager. About you: The ideal candidate for this position will have the following experience and qualifications: • Electrical or Mechanical UK trade qualification., • Experience and luxury hospitality environment., • Strong analytical and problem-solving skills to address complex engineering issues promptly and effectively, minimizing downtime and ensuring uninterrupted hotel operations., • In-depth understanding of local and industry-specific regulations and compliance standards related to building codes, safety protocols, and environmental regulations, ensuring the hotel meets all legal requirements., • Excellent communication skills, both written and verbal, to liaise with team members, other hotel departments, and external contractors. Ability to convey technical information in a clear and concise manner. About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Section Manager - UAE Are you a hands-on professional with a passion for precision and performance? Join us in delivering high-quality MEP systems for landmark projects in the UAE. We are building a talent pipeline and are interested in connecting with potential candidates for future opportunities. This posting is to gather expressions of interest for upcoming roles. This role is based on-site in the UAE and will require relocation. Who we are! ALEC Engineering and Contracting L.L.C. (ALEC), part of ICD, is a leading GCC construction company known for delivering complex, high-profile projects. With 20+ years of experience, ALEC builds across sectors including airports, hospitality, retail, and high-rises In the UAE, ALEC has delivered many of the nation’s most iconic developments, operating as a fully integrated contractor through specialist business units that provide end-to-end construction solutions. ALEMCO provides integrated MEP and facilities services that power some of the region’s most ambitious developments. From electrical systems to long-term maintenance, we focus on technical reliability and sustainable performance - supported by an inclusive and skilled team with a passion for engineering excellence. Why Join Us? As a Section Manager, you’ll play a vital role in the successful execution of MEP works across complex data center projects. You’ll lead field productivity, manage change effectively, and ensure technical excellence in every phase. At ALEMCO, we’re about more than just building iconic structures - we’re about building exceptional careers. As a trusted partner to some of the region’s most ambitious projects, we value innovation, operational excellence, and our people. Join us to deliver Project Planning and Controls initiatives that directly shape our business success, from sourcing candidates to enhancing candidate experiences. About Your Team You’ll report directly to the Construction Manager, with indirect reporting to the Project Manager, and will lead a team of Site Engineers and Foremen. The section management team ensures quality, safety, productivity, and coordination across MEP disciplines, collaborating closely with planning, QA/QC, procurement, and subcontractors to ensure seamless execution across project zones and disciplines. Your Role As a Section Manager, you will: • Issue daily/weekly installation plans and report progress., • Enforce method statements, risk assessments, and DSTI schedules., • Track material deliveries in coordination with Project Engineers., • Manage change and drawing/spec distribution., • Monitor tools, consumables, KPIs, and labour productivity., • Ensure HSE and QA/QC compliance at all times., • Work week: Monday to Saturday (standard for project-based roles in the region) What We’re Looking For • 10+ years’ experience in MEP construction or infrastructure, • Strong knowledge of installation sequencing, QA/QC, and HSE, • Site leadership and technical documentation experience, • Proficiency in Microsoft Office (Word, Excel, PowerPoint), • Excellent communication and coordination skills What We Offer • Total package of salary, UAE Employment Visa, Medical Insurance & Annual ticket allowance., • The chance to contribute to some of the UAE's most iconic projects., • A collaborative, supportive environment that values innovation and excellence., • Opportunities for professional growth and career progression. Ready to Lead? If you’re inspired by what you’ve read and believe you’re the right fit, we’d love to hear from you. Join ALEMCO and shape the future of infrastructure delivery in the UAE. Apply today and be part of something extraordinary.

We are looking for a dynamic Duty Manager to join a fast paced growing boutique fitness studio in King's Cross. This is an exciting opportunity for a high-performing, motivated individual to join a thriving wellness and fitness brand and grow into a management role. The successful candidate will work closely with the Studio Manager and wider team to maximise sales, drive studio performance, and deliver exceptional customer experiences, always ensuring that the studio's core values are upheld. This role combines leadership, operational responsibility, and a passion for outstanding service, making it ideal for someone who thrives in a fast-paced, results-driven environment. The Role... ● Salary: £30,000 ● Working Hours: full time (40 hours per week) ● Benefits: Cycle to work scheme, free membership, additional holiday for birthdays and length of service ● Location: King's Cross This role offers an excellent opportunity to join a dynamic and growing fitness studio. As Duty Manager, the successful candidate will play a key role in ensuring operational excellence, delivering outstanding customer service, and driving studio performance, all while fostering a vibrant and supportive atmosphere within the team. If you're ready to take on this exciting challenge and grow your career in the wellness industry, we would love to hear from you. Responsibilities: Deliver Outstanding Customer Experience: • Act as the first point of contact for customers, ensuring an exceptional experience from the moment they enter the studio., • Handle bookings, payments, and customer queries via email, phone, or face-to-face interactions, ensuring seamless communication and service., • Lead by example, ensuring the team maintains a high level of customer service and providing resources to meet studio standards., • Train new starters, ensuring they are aligned with the studio’s values, tone of voice, and service standards., • Monitor and improve customer service standards, consistently identifying areas of improvement and providing constructive feedback to the team., • Oversee the studio’s cleanliness and presentation, working closely with the Studio Supervisor to maintain high standards across all areas, including treatment rooms, reception, and bathrooms., • Drive sales, confidently advising clients on membership and package options, encouraging upselling, and ensuring the entire team is motivated and confident in meeting sales targets., • Be the face of the brand, ensuring that all clients feel welcomed and valued at every touchpoint during their journey at the studio. Deliver Operational Excellence: • Ensure that the studio operates efficiently and meets established service standards set by the leadership team., • Manage stock takes, working with the Studio Supervisor to keep discrepancies under 5% each month., • Take responsibility for cash-ups, working alongside the team to ensure that all revenue is counted accurately, reconciling discrepancies, and ensuring receipts are stored safely., • Oversee the ordering process, ensuring stock levels are optimised to support revenue goals., • Ensure that all Health and Safety procedures are followed, with regular checks and updates to maintain a safe and compliant environment., • Maintain facilities by overseeing the completion of maintenance checks and addressing any issues promptly., • Report health and safety hazards in the daily report, escalating issues as required., • Assist with rota management, stepping in to cover shifts or ensure coverage where needed., • Collaborate with the Studio Supervisor to manage Front of House (FOH), feed back on team performance, and ensure smooth operations day-to-day. Drive Studio Performance: • Work closely with the Studio Manager and Studio Supervisor to track and drive studio performance, meeting both sales and operational targets., • Actively manage ClassPass bookings and other booking systems to maximise studio occupancy and revenue., • Create and maintain a sense of community within the studio, fostering a fun, friendly, and welcoming atmosphere for both new and returning members., • Proactively identify areas for improvement in studio performance, suggesting creative strategies and ideas to increase membership and engagement. The Person: • Previous proven leadership experience, ideally in a customer-facing role within a fitness or hospitality environment., • Strong customer service skills, with a focus on ensuring a seamless and positive experience for all clients., • Ability to multitask and remain calm in a fast-paced environment., • Excellent communication skills, with the ability to engage with clients and staff at all levels., • Passionate about people and development, with a focus on team engagement and performance., • Strong delegation and time management skills., • Brand ambassador: a genuine enthusiasm for the role, the brand, and its ethos., • Flexible schedule, with the ability to work 5 days a week, including weekends. Your recruiter for this role is Charlotte Wood, Recruitment Consultant at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please ‘apply now’. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.

Hakkasan Mayfair, part of Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an experienced Senior Restaurant Manager to join our team. This is an opportunity to work in a fast-paced, high-quality hospitality environment, delivering exceptional guest experiences while developing your leadership career within a world-class brand. Key Responsibilities • Lead day-to-day front-of-house operations, ensuring seamless service and exceptional guest experiences., • Be highly visible on the floor, motivating the team and maintaining premium service standards at all times., • Anticipate guest needs, handle feedback professionally, and ensure prompt resolution of any issues., • Manage restaurant floor plans, team sections, and service readiness for each shift., • Oversee opening and closing procedures, including cash handling, handovers, and operational checks., • Supervise, coach, and develop FOH team members and junior managers to ensure consistent performance., • Support recruitment, onboarding, and delivery of structured training programmes., • Monitor stock levels, breakages, and operational costs, ensuring efficiency without compromising quality., • Analyse sales performance and contribute operational insight to improve revenue and guest satisfaction., • Ensure compliance with Health & Safety, Food Hygiene, COSHH, licensing regulations, and company SOPs., • Support local marketing initiatives, promotions, and guest loyalty programmes., • Maintain strong communication with reception, kitchen, and management teams to ensure smooth service flow. What We’re Looking For • Minimum 4 years’ restaurant management experience, ideally within luxury or fine dining., • Proven leadership experience managing, training, and motivating FOH teams., • Strong operational knowledge including inventory management, budgeting, and compliance., • Passion for delivering exceptional guest experiences with attention to detail., • Highly organised with strong problem-solving abilities., • Confident using POS, scheduling, and stock management systems., • Excellent communication skills and a collaborative approach., • Flexibility to work shifts, including evenings and weekends., • Proof of eligibility to work in the United Kingdom. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Share the Experience: Earn up to £750 through our Refer a Friend scheme., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Training, development and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Everyday Essentials: Meals on duty, uniforms, pension and holidays included., • Time to Recharge: 28 days’ holiday (increasing with service).

Catering Manager Contract: Government Location: London, SW1A 2NN Hours of work: 40 (Monday - Friday) Contract Type: Permanent We are seeking a Catering Manager to lead and manage the food provision within the Net Zero department, overseeing a staff restaurant alongside a hospitality business centre. The hospitality offer caters for up to 300 covers and includes a mix of buffet-style food and sandwiches, requiring a strong focus on quality, service and operational control. Job Description We are looking for an individual who is confident engaging with Senior Government Officials while also being hands-on and comfortable working in the kitchen when required. This role requires both front-of-house and back-of-house experience, with responsibility for the strategic planning, growth and profitability of the catering operation. Key Responsibilities • Organise and control all aspects of the catering operation, including strategic planning for business growth and profitability., • Manage, direct and support catering staff to ensure efficient and effective delivery of all services., • Build, maintain and enhance effective working relationships with internal teams, the client and external stakeholders., • Set, manage and review contract objectives and targets, producing and delivering a Business Plan for the operation., • Plan, allocate and monitor work to ensure objectives are achieved by self and the wider team., • Lead on recruitment, training, development and succession planning for key roles within the contract., • Ensure full compliance with food safety, operational, HR and company policies and procedures., • Create and maintain a healthy, safe and secure working environment in line with all Health & Safety legislation. Professional and Personal Competencies/Qualifications • Proven experience in hospitality food production and catering operations., • Level 3 Food Safety qualification., • Front-of-house and back-of-house experience, with the ability to cover kitchen operations when required., • Ability to work unsupervised and lead catering operations confidently., • Strong people management skills, with the ability to guide, motivate and engage a team., • Clean, well-presented and professional at all times., • Pleasant, engaging manner with the confidence to interact with senior stakeholders. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

Membership Manager – Family members club Location SW London Salary: £40,000+ Imagine a place where kids can have the time of their lives while parents relax, laugh, and reconnect — all under one roof. That’s what my client is building: a vibrant, hub for families, and they are looking for a Membership Manager who can make every member feel like part of something truly special. About the Role As our Membership Manager, you’ll be the heartbeat of the member experience — blending strategy, hospitality, and warmth into every interaction. Your focus? Growing our family community through thoughtful membership sales, building lasting relationships, and making sure every visit feels better than the last. You’ll work closely with the General Manager and Events Team to create unforgettable experiences, while leading the front-of-house crew to deliver top‑tier service with smiles all round. What You’ll Be Doing • Champion the full membership journey — from that first curious enquiry to welcoming new families into our community., • Dream up and deliver exciting member events and activities that keep our community buzzing and growing., • Be a friendly problem‑solver, handling queries and feedback with empathy, charm, and efficiency., • Oversee bookings, calls, emails, and admin with professionalism and attention to detail., • Lead a welcoming front‑of‑house team that makes every arrival feel like coming home., • Keep leadership in the loop with accurate membership reports and insights., • Train, motivate, and support your team to shine in every interaction. Experience • At least 2 years’ experience in membership management, sales, or guest relations — ideally in a luxury hospitality or private members’ environment., • A knack for connecting with people — from tiny toddlers to seasoned executives., • Excellent communication and diplomacy skills, with the ability to turn challenges into opportunities., • Smart time‑management and multitasking skills — because every day is different., • A problem‑solver’s mindset with a “big‑picture” approach., • Fluency in multiple languages is a plus (bonus points for Arabic!)., • A clear Enhanced DBS check. This is more than a job — it’s a chance to help shape magical moments for families, every single day. For more details contact

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Lowndes Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa. About the Job An opportunity has arisen for a Duty Manager to join us at Jumeirah Lowndes. The main duties and responsibilities of this role are: • Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy., • Conduct room inspections to assess availability and compliance with operational standards., • Coordinate activities within designated areas to improve departmental cooperation and service delivery., • Attending daily briefings and communication meetings to disseminate information and ensure team alignment., • Manage booking situations, including handling overbooking scenarios when necessary., • Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams. About You We’re looking for a dependable and observant individual with a proactive approach to security and service. The ideal candidate will have • Experience: 3–5 years in Guest Services or or Front Office roles within luxury hospitality, • Technical Skills: Strong working knowledge of Front Office applications, and MS Office, • Communication & Language: Proficient in English (and/or local language), with strong active listening and clear verbal communication skills, • Behavioural Competencies: Demonstrates adaptability to shift work, cultural awareness, attention to detail, and strong problem‑solving skills About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

The Role: Hotel Manager The Location: South Place Hotel, 3 South Place, Moorgate, London, EC2M 2AF The Salary: Competitive Salary Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, homed in London, Birmingham, Manchester and New York. Every brand in the collection has its own heritage, distinctive character, offering and ambience. By striving for excellence through investing in our people, we drive a passion to deliver outstanding guest experiences. A bit about what you will be doing: The Hotel Manager is responsible for the day-to-day operational leadership of the hotel, ensuring high service standards, effective cost control and a positive team culture. Working closely with the Financial Controller, the Hotel Manager ensures the hotel delivers against budget while maintaining strong guest satisfaction and operational consistency. This role is hands-on, visible and performance focused. Key Responsibilities: Operational Leadership • Oversee the daily operation of the hotel across all departments including Front Office, Housekeeping, Food & Beverage and Maintenance, ensuring seamless collaboration between teams and consistent delivery of service standards., • Ensure operational procedures and brand standards are consistently implemented and adhered to across all areas of the hotel., • Lead daily morning briefings to review business levels, VIP arrivals, operational priorities and service delivery plans., • Maintain a visible leadership presence across the property, particularly during peak trading periods, supporting teams and ensuring service delivery aligns with brand expectations., • Work closely with departmental managers to ensure effective rota planning and staffing levels aligned with occupancy, event schedules and forecasted business demand., • Monitor operational performance indicators including occupancy, service delivery standards, room readiness and departmental productivity., • Managing Maintenance and Housekeeping team schedules to ensure that reactive issues are dealt with efficiently and that a rotational approach maintains the building and rooms to a five-star standard., • Identify operational inefficiencies or service gaps and implement improvements to enhance guest experience and team productivity., • Ensure clear communication between hotel departments and other areas of the wider business where relevant. Guest Experience • Take overall responsibility for the delivery of exceptional guest experiences throughout the hotel, ensuring every guest interaction reflects the standards of The Evolv Collection., • Monitor guest feedback through review platforms and internal feedback channels identify trends and improvement opportunities., • Handle complex guest complaints and service recovery situations, ensuring swift resolution and appropriate follow-up., • Ensure VIP and returning guests are recognised and provided with personalised service experiences., • Work closely with the Bluebird Club membership managers to support the growth of membership, enhance member engagement and ensure members receive a consistently high level of service and recognition when visiting the hotel., • Encourage teams to create memorable guest moments that strengthen loyalty and differentiate the guest experience., • Support teams in developing a culture where service excellence and guest satisfaction are consistently prioritised., • Working with the Hotel Concierge, you will introduce guests to the full scope of services available during their experience along with dining opportunities within the Evolv Collection. Financial & Cost Control • Work in partnership with the Financial Controller to support delivery of the hotel’s financial targets and operational budget., • Monitor payroll hours across departments to ensure labour costs remain aligned with occupancy levels and business demand., • Review departmental cost performance and identify opportunities to improve efficiency without compromising service standards., • Monitor revenue performance across Rooms and Food & Beverage operations, supporting initiatives to drive additional revenue opportunities., • Review weekly trading performance reports including revenue, payroll and cost metrics., • Support the Financial Controller with forecasting, budget preparation and reforecasting processes by providing operational insights and performance data., • Ensure departmental managers understand and manage their cost responsibilities, supporting them in maintaining strong financial discipline., • Promote a culture of cost awareness across the team, ensuring resources are used effectively and responsibly. Team Leadership • Lead and develop Heads of Department, providing clear direction, support and accountability for operational performance., • Build strong working relationships across departments to encourage collaboration and shared responsibility for the guest experience., • Support recruitment activities including interviewing, selection and onboarding of key operational roles., • Provide coaching and support to managers to strengthen leadership capability across the hotel., • Address employee relations matters including performance concerns, absence management and disciplinary issues in line with company policies., • Work closely with the People team to ensure compliance with HR policies and promote a positive working environment., • Support initiatives that enhance employee engagement, team morale and staff retention., • Foster a culture aligned with the company’s TRIP values, encouraging teams to take pride in their work and the guest experience they deliver. Compliance & Standards • Work with the Head of Safety to ensure the hotel operates in full compliance with health and safety legislation and company policies., • Oversee the implementation and monitoring of risk assessments, safety procedures and incident reporting processes., • Ensure statutory compliance requirements are met, including fire safety, licensing, food safety and security procedures where applicable., • Conduct regular operational and safety inspections across guest rooms, public areas and back-of-house spaces., • Maintain brand standards across all areas of the property, ensuring presentation, cleanliness and maintenance meet company expectations., • Work closely with the Maintenance team to ensure preventative maintenance programmes are implemented and property issues are resolved promptly., • Ensure the hotel remains audit-ready, with accurate documentation and operational records maintained where required., • Promote a culture of accountability and safety awareness across all departments. If you are interested in discussing the Hotel Manager role further, please send us your CV without delay! At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

Restaurant Manager - Ekstedt at The Yard Salary: £41,000 + Service Charge Days of the week: Tuesday - Saturday About Ekstedt at The Yard, at Great Scotland Yard Hotel – The Unbound Collection by Hyatt Great Scotland Yard Hotel’s flagship restaurant brings Michelin starred chef Niklas Ekstedt's signature style of wood fired ‘old Nordic’ cooking to the UK for the very first time. Ekstedt at The Yard focuses on Scandinavian cooking techniques using the very best seasonal local ingredients; featuring a menu of signature dishes, alongside an inventive cocktail menu and extensive wine list. The open kitchen, which feels like an extension of the restaurant floor, allows diners to sit at the heart of the action. About Great Scotland Yard Hotel Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour. Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London. Duties and responsibilities related to the Restaurant Manager role As Restaurant Manager, you will lead the front-of-house operation of Ekstedt at The Yard, working in close partnership with the Head Sommelier and Head Chef. Together, you will deliver a seamless, refined, and highly personalized dining experience aligned with Michelin-star aspiration and Forbes 5-Star standards. This role is hands-on, guest-focused, and leadership-driven, combining service excellence, team development, and commercial awareness. • Own and deliver the Ekstedt at The Yard restaurant concept, ensuring consistency with its culinary vision and luxury positioning, • Lead the dining room operation, welcoming and engaging guests while anticipating preferences and managing service recovery with professionalism and discretion, • Partner closely with the Sommelier and Head Host to lead service standards, team performance, and guest satisfaction, providing a united leadership presence on the floor, • Work in close coordination with the Head Chef and culinary brigade to integrate chef-led tableside presentations seamlessly into the service flow, • Oversee reservations, table allocation, and guest flow to maximize service efficiency, experience quality, and revenue, • Recruit, train, coach, and inspire the front-of-house team, fostering a culture of continuous development, storytelling, and confident upselling, • Monitor and elevate service standards using Michelin and Forbes criteria, while ensuring compliance with health, safety, hygiene, and labor regulations, • Contribute to the restaurant’s commercial success through upselling initiatives, guest recognition, and repeat-visit strategies About you You are a confident and engaging hospitality leader with a strong presence on the restaurant floor and a passion for delivering exceptional guest experiences at the highest level. You bring: • Proven experience leading front-of-house operations within a high-end restaurant environment, • A strong understanding of refined service standards, guest engagement, and personalized hospitality, • Experience working collaboratively with culinary and beverage leaders to deliver a coordinated service journey, • The ability to inspire, develop, and retain high-performing teams through coaching and example, • Commercial awareness, with experience managing rotas, service flow, and revenue performance, • Confidence in representing the restaurant as a brand ambassador with VIP guests, partners, and local influencers, • A natural alignment with Hyatt values, delivering leadership with empathy, integrity, respect, and inclusion Benefits you can enjoy as Restaurant Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Restaurant Manager role and start your journey with Hyatt Hotels!

Security Manager Salary: £47,268 + Service Charge About Hyatt Regency London Blackfriars About Hyatt Regency London Blackfriars Hyatt Regency London Blackfriars is located next to Blackfriars Station in the heart of the City of London, within walking distance of St Paul’s Cathedral, Tate Modern and the South Bank. This Grade II listed five-star hotel stands on the historic site of King Henry VIII’s Bridewell Palace and features 205 stylish guestrooms and suites along with versatile meeting and event spaces. Dining experiences include NYnLON, a sophisticated yet relaxed bistro bringing the flavours of New York dining culture to London with East Coast classics and seasonal produce, and Leaf and Cane, a vibrant late night bar with live sports screenings, karaoke nights, a dynamic calendar of social events, premium beers and a lively social atmosphere. Colleagues have the opportunity to work in a distinctive historic setting while welcoming both international business travellers and leisure guests to central London. Duties and responsibilities related to the Security Manager role As Security Manager you are expected to lead the day-to-day security operations of the hotel, ensuring the protection of guests, colleagues, and assets while maintaining a safe, hazard-free environment. • Oversee and ensure effective patrol strategies across guest floors, public and back-of-house areas, including regular audits of security coverage and standards, • Manage and oversee all investigations relating to incidents, loss, theft or damage, ensuring thorough reporting, resolution and preventative measures are implemented, • Develop and monitor access control procedures, including identification systems, contractor management and visitor protocols, • Ensure robust perimeter security and control of unauthorised access, promoting a professional and guest-focused approach at all entry points, • Take ownership of fire safety compliance, including regular audits of fire equipment, evacuation procedures, and ensuring all issues are promptly resolved, • Lead emergency response planning, including first aid readiness, incident management and team training to certificate standards, • Drive a culture of safety and security awareness across the hotel through training, coaching and collaboration with all departments About you We are looking for an experienced Security Manager, ideally with a background in hospitality or a similar environment. You will hold a valid SIA licence, have strong leadership and communication skills, and a solid understanding of health & safety and security procedures. A calm, professional approach and the ability to handle incidents effectively are essential. Benefits you will enjoy as a Security Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next steps: Apply today for this Security Manager role and start your journey with Hyatt Hotels!

Assistant General Manager — Renegade Urban Winery (Posted April 2026) E17 (Blackhorse Road) Full-time Reporting to: Group Area Manager Why this role exists Renegade Urban Winery is a working winery in East London. We make our own wine on site and host people in the space where it’s made. We’re not a hotel group or a corporate venue brand. We’re an independent, ambitious business built around wine, hospitality, community and experience. This is an exciting time to join a business that values ambition, creativity, and genuine hospitality at its core. Today, our hospitality business is centred around: • Day to day running of the restaurant, • Events, • Private bookings, • Strengthen our core management team, • Build a reputation as a go-to destination for both guests and hospitality professionals, • Empower our team to take ownership, contribute ideas, and shape the direction of the business The role We are seeking a passionate and experienced Assistant General Manager with strong wine knowledge to join our team. This role is ideal for a hospitality professional who thrives in a fast-paced, guest-focused environment and has a genuine enthusiasm for wine, service excellence, and team leadership. You will play a key role in delivering outstanding guest experiences, supporting daily operations, and driving revenue through effective wine service and team development. What you’ll be responsible for; Core responsibilities • Support the General Manager in overseeing daily operations, • Deliver exceptional guest service and implement and maintain high service standards, • Lead, train, and motivate the front-of-house team, • Provide confident wine recommendations and enhance guest experience, • Oversee stock control, inventory, and cost management, • Ensure compliance with health & safety and licensing regulations Growth & development As we expand, we are looking for individuals who: • Are ambitious and motivated to grow with the business, • Take ownership and accountability in their role, • Bring energy, positivity, and a hands-on approach to service, • Have a genuine passion for hospitality and guest experience, • Are eager to develop their wine knowledge and share it with others, • Are motivated to progress into senior leadership roles (General Manager and beyond), • Thrive in a dynamic environment where no two days are the same, • Want to take on increasing responsibility as the business evolves, • Is currently an Assistant Manager/Manager looking to step into a broader, more impactful role, • Has a genuine passion for wine and is eager to continue learning and developing their knowledge, • Enjoys engaging with guests and creating memorable, experience-led service moments, • Thrives in a fast-paced, hands-on environment and leads by example on the floor, • Is confident training and developing team members, especially around wine and service standards, • Wants to grow with a business and is excited by future progression into senior management roles Why join Renegade • Real ownership and visible impact, • Close collaboration with the Group Area Manager and leadership team, • A creative, independent environment

Chief of Staff for UHNW Entrepreneur (Family Office / Private Office) • Location: London & UK (Hybrid), • Contract: Full-time, permanent, • Salary: £120,000 – £150,000 gross p.a. (D.o.E.), • Start Date: As soon as possible – handover period through to June 2026, • Reporting To: Directly to the Principal The Opportunity We are seeking a highly organised and proactive Chief of Staff to support a UHNW individual managing multiple active businesses across diverse industries. Acting as a strategic partner and trusted conduit between the Principal and all business stakeholders and family members, this role delivers high-impact support across UK-based business operations, enabling effective communications, governance, stakeholder engagement, and operational oversight. The focus is predominantly commercial, with personal and family priorities forming a natural but secondary part of the landscape. This is a replacement hire for a well-established role. The outgoing Chief of Staff built the infrastructure, systems, and trusted relationships that now define the position. The incoming candidate will inherit a strong foundation with a collaborative support team and a Principal who has evolved significantly in his ability to delegate. A thorough handover period through to June 2026 will be provided. The role is hybrid: the Principal splits his time between a Central London office and business operations in the Midlands. The successful candidate should be willing to spend 2–3 days per week in the Midlands (with hotel accommodation provided on-site) and can work flexibly from London or from home on remaining days. Driving is not required – direct trains run from Central London to the Midlands location. Requirements Must-Haves • Proven experience in a Chief of Staff, Senior EA, or equivalent strategic support role reporting directly to a UHNW individual, founder, or C-suite principal. This is not a step-up role – candidates must demonstrate a strong track record at this level., • Background in at least one of the following: corporate/structured environment (Big 4, management consulting), luxury hospitality or lifestyle brands, or high-growth start-up/founder-led business. A combination is particularly valued., • Understanding of what it means to support a high-profile principal across business and personal domains – the focus is commercial and strategic, but personal requests are part of the territory and require a willing, flexible approach., • Exceptional communication skills with the ability to engage credibly and warmly at all levels, from contractors and household staff to investors and board members., • An “under the radar” personality – not precious about status or hierarchy, flexible, open, grounded, and approachable. Must be comfortable with the full spectrum of the role, from strategic projects to practical errands., • Strong project management capability with a track record of driving initiatives forward, maintaining budgets, and ensuring principals are fully prepared for all commitments., • Fluent English with excellent written and verbal communication., • Bachelor’s degree minimum; Master’s or postgraduate qualification preferred., • Understanding of or interest in the sports, entertainment, or hospitality sectors., • Experience managing or coordinating a small support team (EA, PA, Property Manager)., • Exposure to UHNW family offices, private wealth, or luxury hospitality environments., • Familiarity with event management, corporate hospitality, or venue operations., • Experience with liaising with management teams and key stakeholders across different businesses. Why This Role • Inherit a well-established infrastructure with clear processes, systems, and a trusted support team already in place – the hard groundwork has been done., • Work directly alongside a self-made UHNW entrepreneur across a genuinely diverse and exciting portfolio: financial services, UK manufacturing, and professional sport and hospitality., • Hybrid working model with flexibility across London, the Midlands, and home – with on-site hotel accommodation provided., • A Principal who has significantly evolved in his approach to delegation and now genuinely values and relies upon his Chief of Staff., • A generous handover period with the outgoing Chief of Staff through June 2026 to ensure a seamless transition. Key Responsibilities Strategic, Business and Executive Support • Serve as the Principal's strategic right hand across all business matters, acting as gatekeeper, advisor, and execution partner., • Drive strategic initiatives, projects, and special assignments across the Principal's portfolio of businesses., • Attend key meetings alongside the Principal, prepare agendas and briefing materials, take minutes, and own follow-up actions., • Manage and anticipate competing priorities across four calendars (business, investment, family, and sporting)., • Act as the primary point of contact for the Principal, managing internal and external stakeholders with discretion and professionalism., • Build and maintain trusted relationships across all businesses, household staff, family members, and external partners., • Support coordination between business and personal affairs, ensuring the Principal’s personal and family needs are handled efficiently alongside commercial priorities., • Oversee project delivery across the portfolio – from office refurbishments to strategic business initiatives – ensuring timelines and budgets are maintained., • Work in close partnership with the Principal's EA to ensure cohesion and alignment across scheduling, communications, and task management – acting as a unified front in supporting the Principal's daily and long-term priorities., • Support the Principal’s time management, proactively building in buffer time and ensuring he is prepared and punctual for all commitments., • Handle ad hoc personal requests with discretion, flexibility, and a solutions-oriented mindset., • Work together with EA to ensure all personal, family and philanthropic matters/events are prioritised and events are organised as required. Additional Information This role is employed under one of the Principal’s business entities and on top of a competitive base salary you will also be awarded with discretionary bonuses. Success metrics are set collaboratively with the Principal, with a hands-off management style – you will know you are excelling when things run smoothly, surprises are eliminated, and the Principal is consistently prepared and supported. Application Process Only shortlisted candidates will be contacted. If you do not hear from us within 14 days, please consider your application unsuccessful on this occasion.

Crunch is a leading motorsport consultancy, working with some of the biggest brands in global sport. We are different and we’re proud of it. People who know us all comment on how we’re…well, different. There’s being different for the sake of it. There’s being different to stand out from the crowd and there’s being different because you’re brave enough to trust yourself and be who you want to be. We believe that deep within the heart of sponsorship activation lies one key ingredient: brave, confident people. People are the lifeblood of sponsorship. The fans, the readers, the viewers, the players, the drivers, the mums and dads, the media, the clients and the customers. It was a conversation in London in 2008 from which the company was founded and since that fateful evening we have been on a mission to deliver braver sponsorship activation that gets the blood pumping and delivers tangible results. Crunch: Be Brave. Overall Job Description The successful candidate will have proven experience working on large-scale event and hospitality programmes for high-profile brands or organisations within F1, with four-plus years’ experience in client servicing and onsite event management. In this role you will be the central day-to-day contact for a high-profile F1 client and have responsibility of the overall events/hospitality programme delivery and management, reporting directly to a senior member of staff. You will develop and maintain strong relationships with clients and their partners to understand their needs and expectations and ensure seamless and exceptional service throughout the hospitality programme. The candidate will thrive on multi-tasking in a fast-paced environment, enjoy working in sponsorship activation, display exceptional attention to detail and excellent communication skills both spoken and written. As part of a small team delivering globally, a willingness to be involved in every element of the programme both on and offsite, is essential. An energetic, enthusiastic and ‘can do’ team attitude is critical, as well as the ability to work under minimum supervision, leading a team in a high-pressured environment such as at an event during a race weekend. Key responsibilities include: • Central management of the account and event-programme, from start to finish overseeing all deliverables, • Plan onsite activation logistics and operations including hotels, transport, venues etc. where required, • Pre-event project management including RoS, hotel and logistics’ management, guest transport matrix etc., • Onsite event lead; accountable for onsite programme deliverables at select F1 races, • Host guests onsite in the Paddock Club if required, delivering client-facing service excellence. Keeping guests well informed throughout the day, facilitating all scheduled guest activities and managing the itinerary, troubleshooting where required, • Management of dinner requirements (venue booking, set-up, F&B and event production) and any other related off-track activity and operations, • Full quality control over the account’s project management documentation and client-facing documents (planners, logistics, budgets etc.). Project management documentation is essential, • Monitor and manage the client’s accreditation portal and facilitate the processes where required, • Management and monitoring of guest/staff accreditation supplied for F1 races (ensure 100% accuracy), • Source, utilise and manage supplier relationships to deliver projects on brief and within budget, • Private suite management incl: guest activity management, gift distribution, staffing, catering, • Pre-event comms: guest invitation development, distribution, RSVP and tracking, • Ensuring any content is brand compliant, • Source merchandise/gifting goods, assess pricing/production times, procure and manage the inventory throughout the season including storage and onsite distribution, • Coordination of other sponsorship activation tasks within the project scope, • Act as the main day-to-day contact for clients and partners, ensuring the programme is delivered on time and within budget, • Manage and lead the weekly internal team meetings and client calls, ensuring all team members are clear on tasks and priorities are aligned with the overall plan, • Ability to plan and prioritise own workload, • Act as reliable support for senior team members as well as providing line management and direction to more junior team members, • Take ownership of and manage account budgets and expenses including creation of estimates, purchase orders and project reconciliations, • Monitor hours/time on the account for internal resource management, • Produce measurable results as per the targets set by the client, • Account reporting incl. end-of-year review, • Timely, professional responses to high amount of client email traffic and queries, • Creative thinking around event planning and VIP guest programmes, • Continuously seeking opportunities to enhance guest experience and exceed expectations, personalising the hospitality offering, • Knowledge sharing within the team and wider business at company meetings, • Championing best practice across every single aspect of the project, following Crunch’s processes, • Support with writing client responses, PPT presentations and reports for the client/Crunch Candidate Requirements: • A proven track record of planning and managing live F1 guest experiences and Paddock Club hospitality programmes and activity in the F1 Paddock is essential, • Familiar with F1 accreditation management (guests, vehicles and staff), • Happy to travel globally to races, working some evenings and over multiple weekends – must have a valid and usable passport (it must be renewed if it is about to run out), • Happy to adapt to global time zones when required (e.g. meeting times), • You should revel in hard work and be conscientious with a positive professional attitude and an enthusiasm to succeed, • Experience of event management processes and support beyond delivery of objectives alone, • Organised with good time management, both independently and when working as part of a team, • Experience of logistics and operations management including hotels, transport and venues, • Experience assessing and managing supplier contracts (e.g. hotels and venues), • Experience of working with production companies to set up venues and bespoke guest spaces, • Calm and collected under pressure and someone who thrives in a fast-paced environment, able to multi-task and prioritise to meet deadlines, • Understanding of brand compliance processes (e.g.design VI stipulations), • Excellent client servicing, management and communication skills, • Proficient with Microsoft Office to manage budgets and to prepare presentations/PPT decks, • Keen attention to detail and highly solutions-orientated, • Confident with event budgets, managing finance processes and account time management, • Champion of best practice, leading by example and making sure that project systems and procedures are set up and adhered to correctly by all team members, • Desire to constantly learn new things and improve on current methods, • Confident to communicate effectively with all levels throughout the company (with the ability to manage upwards and downwards), • An agency background preferrable, but not essential, • Ability to speak another language is desirable Why Should You Come to Work at Crunch…? • If you’re looking for a vibrant place to work, where you can get involved in fast-paced projects working on some of the largest and most well-known global clients in motorsport, then you’re in the right place, • We’re committed to investing in career development and look to promote internally and help you grow in your role, • We have a generous holiday allowance which increases by one day each year you work for us, • We recognise the importance of a welcoming and engaging working environment. While we offer the flexibility of remote working, our central Wimbledon office remains available to work in five days a week and is the heart of the company - you may be asked to come in to attend team meetings when required as well as for our monthly all-agency catch up, • Plus, we have a great benefits scheme and pay an industry-competitive salary

Senior Restaurant Manager | The Barbary Notting Hill Bringing the spirit of The Barbary to West London, The Barbary Notting Hill celebrates the elemental flavours and open-fire cooking of the Barbary Coast — from Southern Europe to Northern Africa — centred around our iconic horseshoe kitchen counter and vibrant dining room. We are looking for a truly exceptional Senior Restaurant Manager — a seasoned hospitality professional, a real restaurateur. This is a role for someone who lives and breathes service. Someone who commands the floor, understands the rhythm of the room instinctively, and thrives in the theatre of a busy dining room. The Role As Senior Restaurant Manager, you will be a key part of the leadership team, working closely with the other Front-of-House managers and senior kitchen team to ensure excellence across every service. You will: • Lead from the floor — visible, present, composed and in control., • Run the room with energy and precision, understanding pace, flow and guest experience in real time., • Coach and develop the FOH team, both in and out of service., • Drive standards of hospitality that feel generous, warm and instinctive — never scripted., • Take ownership of service execution, guest recovery and operational detail., • Support the GM on financial performance, rota strategy, team development and compliance., • Bring personality, humour and humanity to the leadership of the restaurant. This is a role for someone who understands that great restaurants are built in the details — the tone of a greeting, the way a section moves, the energy of a briefing, the calm control at peak pressure. You’ll be: • A highly experienced hospitality professional, ideally with several years running high-calibre dining rooms., • A confident floor leader who commands respect without ego., • Someone who thrives in high-energy, high-volume, high-standard environments., • Deeply passionate about service — you notice everything., • Commercially aware, with a strong understanding of profitability, labour control and targets., • Experienced in coaching and developing teams., • Strong beverage knowledge; WSET Level 2 or above is desirable., • Organised, strategic and proactive — but first and foremost, a natural host. You should be equally comfortable inspiring a pre-service briefing, handling a VIP table, troubleshooting a service bottleneck, or mentoring your junior team. Our Benefits: • Balanced rota with a variety of daytime and evening shifts, • Paid development courses – WSET, Watershed and more, • Internal growth within an ambitious and award-winning restaurant group, • Up to £2,000 Employee Referral Scheme, • Generous staff discount of up to 50% across all Studio Paskin venues, • Cost price wine and supplier discounts, • Enhanced parental leave package, • Emergency Cash via PayCaptain, • Partnership with Kelly’s Cause and automatic enrolment onto Hospitality Action’s Employee Assistance Programme, • Free staff meals and proper breaks We believe taking care of our team is not a perk — it’s our responsibility. About Us: The Barbary Notting Hill is part of Studio Paskin, alongside The Palomar, The Barbary Neal’s Yard, The Blue Posts, Evelyn’s Table and The Mulwray. Our success is underpinned by an open-minded, compassionate and enthusiastic belief in the power of heartfelt hospitality. We create places where we want to go — places of elegance, professionalism, generosity and warmth. If you are an experienced operator who feels most alive in the middle of service, who loves the craft of restaurants and wants to help shape the next chapter of The Barbary Notting Hill, we would love to hear from you.

Corporate Receptionist – Investment | West End £40,000 + excellent benefits 8.00 am - 4.30 pm 9.30 am - 6.00 pm On rotation A truly standout opportunity for a 5-star calibre Receptionist to join a high-performing, fast-growing investment environment in stunning West End offices. This is not just a front-of-house role, it’s a business-critical position where you will be the face and heartbeat of the office, setting the tone from the moment guests walk through the door. Perfect for someone coming from luxury hospitality, cabin crew, yachting or a polished corporate investment setting, looking to step into investment and build a long-term career. You’ll sit at the centre of a dynamic, ambitious team, working closely with EAs, the Office Manager and Operations, gaining exposure and responsibility from day one. The Role • Acting as a true 5-star ambassador, delivering an exceptional meet-and-greet experience for clients, investors, HNWIs and VIP guests, • Running the front of house with precision from immaculate presentation of reception and meeting rooms to seamless guest coordination, • Handling the switchboard, ensuring all calls are answered promptly and directed professionally, • Coordinating meeting rooms, catering, couriers, taxis and travel arrangements, • Supporting EAs and the wider team with overflow admin, including diary support, document prep and ad hoc coordination, • Liaising with facilities, IT, cleaning and external suppliers to ensure the office runs flawlessly, • Assisting with office events, team coordination and day-to-day operational support About You • 3-5 years’ experience in a high-end, client-facing environment, • 5* hotel, corporate reception, cabin crew, yachting or similar, • Impeccable presentation and communication skills, • A warm, polished and professional at all times, • Naturally organised, proactive and calm under pressure in a fast-paced setting, • A genuine team player who is happy to roll up their sleeves and go the extra mile, • Confident juggling multiple priorities with excellent attention to detail, • Strong working knowledge of MS Office (Outlook, Teams, Word, Excel, PowerPoint), • A keen interest in investment/finance and a desire to work as a career Receptionist in the investment industry Why Apply? • Join a high-calibre, ambitious environment surrounded by driven professionals, • Work in beautiful, design-led offices in the heart of the West End, • Be part of a culture that values excellence, energy and initiative This is an exceptional opportunity for a stylish, polished and career-driven Receptionist looking to break into or further establish themselves within the investment space. If you take pride in delivering flawless service and thrive in a fast-paced, high-performing environment, I would love to hear from you.

Overview A leading company in the catering sector is seeking a General Manager to oversee regional operations, focusing on strategic growth and maintaining operational excellence. The role requires strategic oversight, complete P&L management, and leadership in market positioning and expansion. What you will do • P&L Management: Direct and enhance profitability through strategic financial oversight., • Team Leadership: Develop high-performing teams in key regions, instilling a culture of excellence., • Strategic Growth: Design and implement growth strategies, coordinating new market entries and expansion to Europe., • Supply Chain Optimization: Refine supply chain logistics to boost efficiency and margins., • Brand Enhancement: Elevate brand presence in the high-end catering market. What you will need to succeed • Experience: At least 7 years in leadership within the food service, hospitality or catering industries., • Leadership Skills: Proven ability to manage and inspire teams across multiple locations., • Strategic Acumen: Expertise in strategic planning and market growth., • Client Relations: Strong client management skills., • Language Skills: Fluency in English is required, and proficiency in French is highly desirable.

Construction / Fit-Out Project Manager London | On-site | Full-time (up to £90,000 + package) We’re partnering with a high-growth, premium, multi-site consumer business as they scale their physical footprint across London. This is a pivotal hire - a role with real ownership and visibility from day one. You won’t be stepping into a large team - you’ll be owning delivery, working closely with the Founder and senior leadership to bring new sites to life. The Role • Lead end-to-end delivery of site fit-outs and launches, • Manage contractors, suppliers and build timelines day-to-day, • Drive pace and execution across multiple live projects, • Control budgets and identify cost efficiencies, • Oversee facilities, maintenance and operational readiness, • Coordinate procurement, logistics and equipment installation, • Solve problems quickly and keep projects moving What We’re Looking For • Experience delivering retail, hospitality or multi-site fit-outs, • Strong project management skills with a hands-on approach, • Comfortable operating with high ownership and accountability, • Commercially aware with experience managing budgets, • Organised, proactive and solutions-focused, • Thrives in a fast-paced, founder-led environment Why This Role • Join a high-growth business at an early scaling stage, • Work closely with the Founder and leadership team, • High autonomy and ability to shape delivery, • Be part of building a standout premium brand across London

This is a flagship site for a growing hospitality group - high volume, well-regarded, and a key part of their future plans. They are looking for a Sales & Events Manager to take full ownership of the function on-site, bridging the gap between sales and operations and ensuring every booking lands properly and delivers. This role is hands-on. It suits someone who wants to be on the ground, building relationships, driving revenue, and seeing events through from first enquiry to execution. There is flexibility built in, but the expectation is clear - if you bring in the business, you own the experience. The role: • Take full ownership of sales and events for the London Bridge flagship, managing client accounts end-to-end, • Drive corporate and group bookings, building a strong and consistent pipeline through networking and outreach, • Manage the full booking journey - from enquiry through to delivery - ensuring seamless handover into operations, • Be present for key bookings and high-value events, ensuring they are executed to a high standard, • Work closely with the General Manager to align sales activity with operational delivery and build a strong on-site partnership, • Identify and convert new business opportunities while maintaining strong relationships with existing clients, • Use Tripleseat and SevenRooms to manage bookings, reporting, and performance tracking, • Contribute to ongoing improvements in systems and processes as the group reviews and integrates its tech stack, • Collaborate with marketing on local outreach and campaigns to drive awareness and bookings The person: • Proven background in hospitality sales & events, • Strong commercial instinct with a track record of driving revenue and closing deals, • Comfortable owning client relationships end-to-end, with a hands-on approach to delivery, • Able to build strong relationships with operations teams, particularly at GM level, • Organised and detail-focused, with the ability to manage multiple bookings and priorities, • Confident using booking and CRM systems such as Tripleseat and SevenRooms, • Natural networker who enjoys being out in the market and building connections, • Motivated by commission and performance, with the drive to grow the function

General Manager High-End Venue London - The City Salary up to £70,000 – DoE + Overtime + OTE Predominately Monday to Friday (with flexibility for weekends) An exceptional opportunity has arisen for an experienced and commercially driven Senior General Manager to lead a flagship hospitality operation within a prestigious, high-profile City venue. This is a critical leadership role requiring a strong operator with a clear focus on sales growth, cost control, and consistently high service standards. You will have full accountability for both operational excellence and commercial performance across a multi-million-pound account. You will oversee a, high-end catering and events operation, delivering outstanding experiences across corporate dining, formal banqueting, and events within a heritage setting. With a high degree of autonomy, you will set the strategic direction of the site, drive financial performance, and lead from the front to ensure exceptional delivery at every touchpoint. Key Responsibilities • Full P&L ownership, including budgeting, forecasting, and cost control., • Drive revenue growth through proactive sales strategies & performance management., • Maintain and elevate premium service standards across all operations., • Lead, mentor, and develop a senior management team., • Build strong relationships with clients, stakeholders, and partners. Requirements Proven experience as a General Manager or senior operator within high-end Caterers / Events Venues. Strong financial acumen, with experience managing P&L, forecasting, and cost control. Demonstrable track record of improving sales performance and driving revenue growth. Ability to implement and maintain exceptional service standards. Key Attributes Highly accountable and performance-driven. Strong leadership presence with the ability to influence at all levels. Hands-on approach with a genuine “lead from the front” mentality. Commercially astute, resilient, and solutions-focused. Passionate about hospitality, food, and delivering outstanding guest experiences.

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Operations & Visitor Experience Associate The Operations & Visitor Experience Associate plays a key role in delivering an exceptional visitor experience across all operational areas of the experience. This unified role combines responsibilities across ticketing operations, entrance control, gallery hosting, audio guide support, queue management, and general visitor engagement. Staff members rotate between different operational zones based on daily needs. They ensure smooth visitor flow, provide accurate information, support accessibility needs, resolve visitor concerns, and maintain a safe and welcoming experience environment. Key Responsibilities • Deliver warm, professional, and welcoming service to all visitors., • Operate ticketing systems, check tickets, and manage queue flow., • Provide gallery hosting, visitor assistance, and exhibition information., • Support audio guide distribution, technical troubleshooting, and returns., • Coordinate visitor movement in queues, galleries (digital rooms, interactive areas), • Ensure visitor safety, report incidents, and follow experience procedures., • Assist with VIP visitors, school groups, tour operators, and accessibility needs., • Collaborate effectively with the operations team, supervisors and manager. Qualifications • Strong communication and customer service skills., • Professional, friendly, and approachable manners., • Ability to work in a fast-paced, visitor-focused environment., • Team player with willingness to rotate across multiple roles., • Reliable, punctual, and attentive to detail., • Comfortable standing for extended periods., • Basic IT literacy (ticketing systems, scanners, audio guide devices). Preferred Qualifications • Experience in museums, attractions, hospitality, or retail., • Multilingual skills (English plus another language preferred)., • Experience with crowd control or high-volume visitor operations., • Interest in culture, history, or museum environments. Compliance Requirements (UK Standards) • Right to work in the United Kingdom., • Basic DBS Check (criminal background screening)., • Health & Safety training and compliance., • Fire safety and emergency evacuation awareness., • GDPR and data protection awareness.

About Us We are a luxury, design-led boutique fitness group based in Central London, offering a premium member experience through state-of-the-art facilities, innovative training environments, and exceptional service. We pride ourselves on delivering an immaculate, safe, and inspiring space for our members and team. Role Overview As a Maintenance Engineer, you will be responsible for ensuring that all gym facilities, equipment, and building systems are maintained to the highest standards. You will play a key role in safeguarding the operational excellence and aesthetic integrity of our sites, ensuring a seamless experience for members and staff alike. Key Responsibilities Facility Maintenance • Conduct regular inspections, preventative maintenance, and reactive repairs across multiple Central London sites., • Maintain gym equipment (cardio, strength, and functional fitness machines), lighting, HVAC, plumbing, and electrical systems., • Oversee maintenance of changing rooms, spa areas, and other member facilities., • Maintain compliance with all relevant health, safety, and environmental regulations., • Carry out risk assessments and record maintenance logs accurately., • Respond swiftly to urgent maintenance issues to minimize downtime and disruption., • Liaise with suppliers, contractors, and site teams to coordinate repairs and replacements., • Support new site openings, refurbishments, and minor project works when required. Skills & Experience Essential: • Proven experience in a similar maintenance role (preferably within hospitality, leisure, or high-end retail environments)., • Strong practical knowledge of mechanical, electrical, and general building maintenance., • Experience maintaining fitness equipment (Technogym, Life Fitness, or similar brands desirable)., • Excellent problem-solving skills and ability to work independently across multiple sites., • Relevant qualifications (e.g. City & Guilds, NVQ, or equivalent in electrical or mechanical engineering)., • Knowledge of building management systems (BMS) and HVAC systems., • Professional, proactive, and service-driven attitude., • Takes pride in maintaining immaculate spaces., • Reliable and flexible — able to adapt to the dynamic nature of boutique fitness operations., • Team-oriented with a “can-do” approach.

The Role: Property Facilities Manager (RICS) Sector: Real Estate Location: London Salary: £50,000 to £60,000 + Benefits I am working with a boutique property management group redefining the workspace experience across London’s most prestigious postcodes. With a portfolio of luxury-managed buildings in Mayfair, Belgravia, Sloane Square and Victoria, this full-service operator blends high-end hospitality with expert property management to create beautifully run environments for their members. We’re looking for a Property & Facilities Manager with experience across premium multi-site portfolios—ideally within commercial real estate, flex space, or corporate environments. You’ll take ownership of day-to-day operations across several properties, ensuring that compliance, upkeep, and client experience are delivered to impeccable standards. Key responsibilities include: • Managing planned and reactive maintenance programmes (PPM) across the London portfolio., • Liaising with contractors and service partners to protect long-term relationships and ensure service excellence., • Overseeing compliance, health & safety, and service charge budgets with a meticulous, proactive approach., • Coordinating supply chain performance and site activity using internal systems (TABS experience advantageous)., • Supporting the broader management and community teams in delivering seamless, high-touch service. The ideal candidate will bring: • Strong administrative and organisational skills, with a calm, coordinated approach to busy multi-site operations., • Working knowledge of RICS framework, • Good working knowledge of Service Charge budgets and charge back to clients, • Experience managing high-end or hospitality-influenced workspaces, private clubs, or premium office environments., • Excellent communication and stakeholder skills, paired with a professional polish and service-led mindset. This is an opportunity to join a values-led, sophisticated and growing business that hold collaboration, discretion, and excellence in delivery front and centre of all they do. To be considered, please send your CV to You must be able to love and work in the UK without restriction. To view all our vacancies, go to,

MEP Construction Manager – UAE We are building a talent pipeline and are interested in connecting with potential candidates for future opportunities. This posting is to gather expressions of interest for upcoming roles. This role is based on-site in the UAE and will require relocation. Who We Are ALEC Engineering and Contracting L.L.C. (ALEC), part of ICD, is a leading GCC construction company known for delivering complex, high-profile projects. With 20+ years of experience, ALEC builds across sectors including airports, hospitality, retail, and high-rises In the UAE, ALEC has delivered many of the nation’s most iconic developments, operating as a fully integrated contractor through specialist business units that provide end-to-end construction solutions. ALEMCO provides integrated MEP and facilities services that power some of the region’s most ambitious developments. From electrical systems to long-term maintenance, we focus on technical reliability and sustainable performance - supported by an inclusive and skilled team with a passion for engineering excellence. Why Join Us? At ALEMCO, you’ll lead teams on groundbreaking projects that set new industry standards. As a Construction Manager based in the UAE, you’ll take charge of MEP installations, working with a multidisciplinary team to deliver world-class outcomes. Be part of a collaborative environment where innovation, quality, and teamwork are celebrated. Your Role • Lead and manage daily site operations for MEP installation works, ensuring efficiency and productivity targets are achieved., • Oversee method statements, risk assessments, and DSTI schedules, ensuring compliance with HSE and QA/QC standards., • Coordinate with Project Engineers to manage procurement schedules, including long-lead items and material delivery timelines., • Ensure all drawings, specifications, and contract documents are up to date and properly communicated to site teams., • Monitor and maintain site records, including progress, constraints, and resource requirements., • Drive testing & commissioning activities, ensuring compliance with project specifications and client expectations., • Manage subcontractors and vendors to ensure timely delivery and performance standards., • Promote a zero-defect and safety-first culture, minimizing LTI and near misses., • Track and improve team performance, ensuring optimal workforce productivity and engagement. What We’re Looking For • Bachelor’s degree in Mechanical, Electrical, or Electronic Engineering (or equivalent)., • Minimum 8 years’ experience in MEP construction, with at least 2–3 years in a senior role., • Strong knowledge of local regulations and construction standards., • PMP or other project management certification is desirable., • Experience in sustainable building practices, Agile or Lean methodologies is a plus., • Proven ability to lead multidisciplinary teams in fast-paced project environments. Ready to Build the Future? If you’re inspired by what you’ve read and believe you’re the right fit, we’d love to hear from you. Join ALEMCO and lead a high-performing team that drives excellence across the UAE. Apply today and be part of something extraordinary.

Our client specialises in property, office investments, hospitality, and construction. They have assets valued up to £3billion. Now seeking an experienced Senior Design Manager on a permanent basis. The position will be based in North West London. You will design lead a few projects ranging from £20m - £80m. You will have a Design Coordinator reporting into you for support and the position will report into the MD. This position is also offering career progression to Head of Design / Design Director within 12 - 18 months. They require this individual to be up to date with all the new building regulations. Ideally experienced on all RIBA work stages and specialist in stages 3-5. It is essential you have previous experience with a tier one developer or main contractor, CIAT registered and degree qualified ideally. In return, our client is offering a basic salary between £95k - £110k + full package and bonus system on top.