Housing support jobs in Richmond - Page 2Create job alerts

Hostel Manager Richmond (Kew Rd, TW9) £25,000 per annum Full-time - 37.5 hours (Monday to Friday, with flexibility) About the Organisation We are working with a well-established charity committed to ending homelessness across South West London. Their mission is to make homelessness rare, brief, and non-recurring through person-centred, trauma-informed support services.They deliver a range of services including outreach, supported accommodation, and tenancy support, helping individuals rebuild their lives and move towards independence. The Role We are seeking an experienced Hostel Manager to lead a 14-bed, 24-hour supported hostel service.This is a hands-on leadership role where you will be responsible for the overall management of the service, ensuring it operates safely, effectively, and delivers high-quality, trauma-informed support to residents with complex needs.You will lead and develop a team, oversee service delivery, and ensure strong safeguarding and operational standards are maintained. Key Responsibilities We are looking for someone who has: • Significant experience working with homelessness / rough sleeping / complex needs, • Experience managing or supervising staff in a hostel or supported housing setting, • Strong safeguarding and risk management knowledge, • Experience with trauma-informed approaches, • Ability to manage high-risk and complex situations, • Excellent communication and leadership skills, • Experience managing rotas and staffing pressures If you interested, please send me your updated cv. Kind regards, Faisal Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

• Senior Design / Technical Manager – Residential (Main Contractor), • Richmond Key Responsibilities: • Lead design management across multiple residential projects, • Coordinate and manage external consultants and design teams, • Act as key interface between client, consultants, and delivery teams, • Review and manage design programmes, ensuring deadlines are met, • Drive value engineering and buildability throughout the design process, • Ensure compliance with planning, building regulations, and client briefs, • Manage design risk and resolve technical issues proactively, • Support pre-construction and tender stages where required, • Oversee document control and technical submissions, • Proven experience in residential projects for councils/housing associations, • Strong main contractor background, ideally with D&B exposure

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Specialist Housing IDVA Salary: £27,000 - £32,000 depending on experience Location: Hammersmith Head Office and once a month you will attend St Mungo's Hours: 35 hours per week Thursdays early shift (8am) and evening between 6-9pm on rota basis (approximately every 4-5 weeks) Contract: Fixed Term Until March 31st 20267 This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: The Specialist Housing Advocate will work within a dynamic, fast paced team to provide intervention, advocacy and support that empowers women and ensures that the voice of survivors informs every stage of their journey towards improved safety. The successful candidate will work with service users in Hammersmith and Fulham, Westminster and Kensington and Chelsea with an identified housing need, including those who are homeless or have additional needs, such as poor mental health, substance use, or those who are victims of Modern Day Slavery and trafficking. We are looking for someone passionate about ensuring that all survivors of domestic abuse are able to access safe and appropriate accommodation which meets their needs. As part of this role you will attend St Mungo's once a month to provide outreach support. To be successful as Specialist Housing Advocate you will need the below experience and skills: You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse and housing sectors. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. The post holder will hold a caseload of survivors and will also be required to support Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications: 26 April 2026 Interviews are taking place on a rolling basis *Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: * A 35-hour working week * An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) * Additional days off to celebrate International Women’s Day, and for religious observance and moving home * Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more * Pension scheme * Enhanced maternity/adoption provision * Access to our Employee Assistance Programme * Employee eye-care scheme * Clinical supervision for front line staff and first line management roles * Refer a Friend Scheme - £250 for each referral who passes probation * Organisation wide away days * Thorough induction and training * Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Compliance Manager - Social Housing: Gas, Electrical and Repairs South London Up to £65,000 + Benefits We are recruiting for a Compliance Manager to join a leading social housing contractor, to lead and deliver compliance excellence across repairs and maintenance contracts. Working with internal teams and supply chain, you will be responsible for ensuring all works are compliant with relevant industry standards and contractual obligations including gas servicing and breakdowns, electrical remedials / upgrades, legionella, asbestos, passenger lifts, FRA (fire risk assessments), fire alarms and emergency lighting. We are looking for somebody who has experience in the Social Housing sector, either from the client side or contractor side (ideally both), who can drive performance and provide technical knowledge. This is a key management role and presents an excellent opportunity for the right person to develop technical and leadership skills within in an ever-changing statutory and regulatory environment. Compliance Manager Key Accountabilities: • Ensure that all DLO operatives and supply chain's qualifications and accreditations are up to date, including Gas safe registration and insurances for supply chain, • Supervise and coordinate projects, inspections, and audits, ensuring full legal and regulatory adherence, • Act as the key liaison with clients, contractors, and residents-delivering a trusted, expert presence and providing technical support, • Champion safety, drive KPI performance ensuring programmes and deadlines are met, and oversee system/policy improvements, • Provide monthly reports detailing performance, KPI productivity, legislative and regulatory requirements, gas breakdown and servicing report, • Minimum 5 years' management experience in compliance across housing, gas, or building services, • Strong technical understanding of GSIUR, HASAWA, CDM, Building Regs, and ISO standards, • Qualifications in SMSTS/SSSTS, ACS Gas (Domestic/Commercial), and Asbestos Surveying (desirable), • A relevant technical/ building qualification to Level 4 or above. You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a permanent, full-time role for which you will receive a highly competitive salary of up to £65K + benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.

Electrician - Maintenance Social Housing Repairs Kingston Permanent - Full Time, 40 hours per week. Salary £45,000 + company van and fuel card provided We are recruiting for a leading social housing contractor to recruit Maintenance Electricians to carry out reactive and planned maintenance to occupied social housing properties in the Westminster London area. This is a mobile role, traveling to domestic housing association properties for preventative & reactive maintenance and remedial work on occupied and unoccupied (voids) properties. Receiving instructions and completing reports via PDA, work includes immersion heaters, fans, showers, security lighting, communal lights, domestic electrics, completion of minor works certificates and inspection, testing & remedial work on exchanges and voids. This is an excellent opportunity to work with one of the UK's leading social housing maintenance providers. They treat their staff with respect and offer great incentives through yearly reviews, use of a company van and when required overtime/call-outs to earn more money on top of an already generous basic. * Essential Qualifications: Any of: • Level 3 NVQ Diploma in Installing Electrotechnical Systems and Equipment (Buildings, Structures and the Environment) (2357), • Level 3 NVQ Diploma in Electrotechnical Services (Electrical Maintenance) (2357), • Level 3 Electrotechnical Qualification (5357), • Level 3 in Electrotechnical Services Experienced Worker (2356), • Level 3 NVQ in Electrotechnical Services - Electrical Installation (Building and Structures), • Level 3 Electrotechnical Experienced Worker Qualification. (2347), • EAL Building Services Engineering (Level 3) - Electrotechnical Installation, • Level 3 diploma in electrotechnical studies and practice (military engineering) DAO, • Inclusive of associated AM2 assessment, • Or equivalent historical qualifications, • Electrical Installations BS7671 (18th Edition) if not delivered as part of one of the above courses., • Company Van (work use only), • Profit Share Discretionary Annual Bonus Scheme, • 25 Days Holiday plus Bank Holidays, • Enhanced Pension Plan, • Healthcare Cash Plan (24hr GP, dental, optical, physio and more), • Life Assurance & Accident Cover, • Share Save, • Enhanced Maternity & Paternity Pay, • Work Perks Discounts & Vouchers, • Buy & Sell Holiday Schemes, • Flexible Working & Flexible Bank Holidays, • Cycle to Work, • Volunteering (2 days paid), • Learning & Development Opportunities, • Extensive Wellbeing Support, including EAP, • Loyalty & Values Awards, • Funded Professional Subscription You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of its people are the key to the group's success. This is a permanent role for which you will receive highly competitive salary + benefits + company van + fuel card. Contact me: We are looking for someone to start the role as soon as possible, to fast-track your application please call Julianne -

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Barnet Voluntary Community Sector service. Sounds great, what will I be doing? You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for We are looking for someone with NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting. You will bring a strong understanding of mental health issues, recovery, and co-production principles, alongside experience of working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential, as are excellent communication, relationship-building, and group facilitation skills. You should be confident using IT systems, resilient and adaptable, able to work independently or as part of a team, and committed to person-centred, trauma-informed practice. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Senior Financial Inclusion Advisor\n\n📍 West London | 🏡Social Housing Provider | 💼 Hybrid Working\n\nAre you passionate about making a real difference in people’s lives? Do you have the expertise to help individuals maximise their income, sustain tenancies, and navigate complex welfare systems?\n\nWe’re partnering with a forward-thinking Housing Provider in West London to find a Senior Financial Inclusion Advisor who will play a key role in supporting residents and shaping financial inclusion services.\n\n💡 The Opportunity\n\nThis is more than just a job — it’s a chance to lead meaningful change.\n\nYou’ll be at the heart of a dynamic financial services team, helping customers overcome financial challenges while driving service improvements and influencing strategy.\n\n🔑 What You’ll Be Doing\n\n * Providing expert advice on welfare benefits and financial support options\n\n * Handling complex benefit cases, including appeals and tribunal representation\n\n * Leading financial inclusion initiatives and campaigns\n\n * Supporting front-line teams with training and up-to-date legislative guidance\n\n * Working closely with external partners (e.g. DWP, local authorities, support agencies)\n\n * Analysing performance data to improve rent collection and customer outcomes\n\n * Supporting customers with grant applications and financial assistance\n\n * Enhancing digital resources and customer support materials\n\n👀 What We’re Looking For\n\n * Experience in a customer-focused or administrative role\n\n * Strong knowledge of welfare benefits and financial support systems\n\n * Confidence using CRM systems and data to drive improvements\n\n * Excellent problem-solving, negotiation, and decision-making skills\n\n * Ability to manage complex cases with empathy and professionalism\n\n💡 Bonus if you have experience in:\n\n * Rent arrears or income collection\n\n * Performance analysis and reporting\n\n🌈 The Person\n\nYou’ll be someone who:\n\n * Communicates clearly and builds strong relationships\n\n * Thrives in a fast-paced, people-focused environment\n\n * Is highly organised with strong attention to detail\n\n * Takes ownership and shows resilience in challenging situations\n\n * Is passionate about delivering excellent customer outcomes

Governance Manager\n\nSocial Housing | West London | Hybrid Working\n💷 Circa £57,000 + benefits\n\nAn established and values‑led Housing Provider in West London is seeking an experienced Governance Manager to take ownership of its corporate governance framework and deliver a high‑quality company secretariat function across the organisation.\n\nThis is a high‑profile role with significant exposure to the Board, Committees, Executive Team, and subsidiaries, offering the opportunity to shape and continuously improve governance practices within a regulated and purpose‑driven environment.\n\n🧩 The Opportunity\n\nReporting at a senior level, you will:\n\n * Lead and enhance the organisation’s governance framework, ensuring regulatory compliance and best practice\n\n * Act as a trusted adviser to the Board and Committees, providing clear, pragmatic governance advice\n\n * Oversee the full company secretariat function, including board and committee cycles, agendas, papers and minutes\n\n * Maintain statutory registers and manage Companies House and regulatory filings\n\n * Monitor governance risks and support assurance, compliance and effectiveness reviews\n\n * Keep abreast of governance trends within social housing and the wider public / regulated sectors\n\n * Line‑manage and support governance and data protection resource where required\n\n👤 About You\n\nYou are likely to bring:\n\n * A relevant professional qualification (e.g. ICSA / CGI – full or part qualified) or equivalent experience\n\n * Proven senior‑level governance experience within a regulated environment (social housing strongly preferred)\n\n * Strong experience delivering a first‑class company secretariat service\n\n * Confidence operating at Board and Executive level\n\n * Excellent written communication skills, including the ability to produce high‑quality minutes and reports\n\n * A collaborative, proactive approach with outstanding attention to detail\n\n✅ Why Apply?\n\n * Play a key role in organisational leadership and decision‑making\n\n * Join a values‑driven housing organisation making a real social impact\n\n * Hybrid working with flexibility\n\n * Competitive salary and benefits package\n\n * Opportunity to genuinely shape and influence governance standards

Job Title: Housing Tenancy Officer\n\nLocation: Hounslow, West London - Hybrid working (3 days office/visits, 2 days remote)\n\nHourly rate £21.91 PAYE / £29.15 Umbrella per hour\n\nContract Length: 6-month contract (possibility of extension)\n\nWorking Pattern: Full Time, Monday - Friday, 36 hours\n\nASAP Start\n\nAbout the Role\n\nWe are seeking an experienced Housing & Tenancy Officer to join our team and act as the primary point of contact for residents across a patch of approximately (Apply online only) general needs properties. This is a fast-paced and varied role where you will be responsible for delivering high‑quality tenancy management services and ensuring compliance with relevant legislation and organisational policies.\n\nKey Responsibilities\n\nManage a designated patch of general needs tenants, providing responsive and proactive tenancy support.\nOversee mutual exchanges and successions in line with current legislation.\nCarry out tenancy audits across 20-30% of your stock annually.\nComplete resettlement visits, 9‑month tenancy checks, and other routine visits.\nMonitor and support compliance with gas safety requirements.\nHandle low‑level antisocial behaviour (ASB) issues and support residents with more complex cases.\nWork closely with the legal team on the collaborative management of legal cases.\nPartner with key internal teams including Income, Tenancy Sustainment, and ASB, as well as wider services and stakeholders.About You\n\nYou are an experienced Housing Officer who can confidently manage a diverse workload and "hit the ground running."\nYou have a strong understanding of housing legislation, tenancy procedures, and best practice.\nYou are collaborative, resilient, and committed to delivering excellent resident-focused services.\nAlthough training will be provided on internal housing systems and council processes, a solid foundation in tenancy management is essential. \n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Electrical Testing & Remedial Works Engineer – London | Up to £47k ⚡\nLooking for a career where your skills are valued, your growth is supported, and your work really matters? We’ve got the role for you!\nWhat’s in it for you?\n * Competitive salary up to £47,000 per year\n * Plus overtime paid at time and a half evenings & Saturdays and double time on Sundays available every month\n🚗 Company vehicle + fuel card + private mileage allowance\n🏥 Private healthcare contribution\n🌴 Increasing holiday allowance\n🛠️ Full training, upskilling, and support to gain additional electrical qualifications\n📈 Real career progression in a supportive team\nThe Role:\nWork across domestic and commercial properties in London, mainly in social housing and local authority sectors. Conduct EICRs, fix issues on the spot, and complete full rewires for non-compliant properties.\nYou’ll Need:\nStrong testing & inspection skills\nExperience diagnosing and fixing electrical faults\nL3 Electrical Installations Diploma & City & Guilds NVQ Level 3 (or equivalent)\n18th Edition Wiring Regs & Inspection & Testing (C&G 2391-51)\nFull UK driving licence\nWhy Join?\nBe part of a team that cares, supports, and invests in your growth. Gain new qualifications, upskill while you work, and enjoy real career progression in a safe, rewarding environment.\nReady to take the next step? Apply today and power up your career

SW-007-Painter-236\n\nPainter & Decorator\n\n£20 - £21 per hour\n\nWorking for a Maintenance Contractor\n\nBased initially based in Tottenham and Kennington then GU and RG postcodes\n\nTemp-to-Perm role\n\n * \n\n Working in occupied council properties\n\n * \n\n External and Internal Re-Decs of blocks of flats and houses\n\n * \n\n The first 2 jobs will be in London will be Tottenham and Kennington, these will be external and internal\n\n * \n\n The work from May onwards will be in GU and RG postcodes\n\n * \n\n Work will mainly be externals through the summer months and returning to internals in the winter months\n\n * \n\n You must be able to make your own way to the jobs\n\nOverview\n\n * \n\n We are currently recruiting for an experienced Painter to join a busy inhouse maintenance team working across residential properties initially in London then in GU and RG postcodes\n\n * \n\n This is an excellent opportunity for a reliable, skilled and motivated Painter who is confident delivering high-quality decorating works within void properties\n\n * \n\n Deliver high-quality painting/decorating within residential properties, planning each job effectively and completing works to specification (where provided)\n\n * \n\n Prepare surfaces to ensure a proper finish, including minor wall repairs to support tiling. For external decoration tasks, carry out small repairs to timber joinery (such as windows, doors and porches)\n\n * \n\n Complete external dn internal re-decs\n\n * \n\n Work safely at all times and comply with relevant legislation and company procedures. Follow risk assessments and method statements, including COSHH, correct use of equipment, appropriate PPE, and safe working practices.\n\n * \n\n Use materials responsibly and complete works in a cost-conscious way. Identify requirements early and order materials via approved suppliers when needed\n\n * \n\n Support colleagues and other trades when required, contributing to an efficient, joined-up service.\n\n * \n\n Provide a professional, courteous service, building positive relationships and representing the organisation to a high standard at every visit\n\n * \n\n The role offers consistent work, a supportive team environment, and the use of a company van and fuel card throughout the assignment\n\n * \n\n This position is ideal for someone who takes pride in delivering a professional finish, is comfortable working in empty domestic properties, and has experience managing their own workload across a set patch\n\nDay-to-Day Responsibilities\n\nAs a Painter within the the team you will:\n\n * \n\n Completing internal painting and decorating tasks, ensuring a high-quality, long-lasting finish\n\n * \n\n Preparing surfaces thoroughly, including sanding, filling, sealing, stain-blocking and minor remedial prep work\n\n * \n\n Ensuring treated areas affected by damp or mould are fully restored to a clean and professional standard\n\n * \n\n Identifying and reporting any further property issues to supervisors or surveyors\n\n * \n\n Managing your daily workload effectively, completing work within agreed timescales and budgets\n\n * \n\n Maintaining excellent customer service while working in occupied homes, ensuring minimal disruption to tenants\n\n * \n\n Using materials efficiently and ensuring your van and tools are kept in good working condition\n\n * \n\n Follow company Health & Safety procedures and maintain a safe working environment\n\n * \n\n Liaising with operatives and supervisors to ensure smooth delivery of works across the patch\n\nWhat We’re Looking For\n\nEssential Experience & Skills:\n\nProven background as a Painter or Painter & Decorator\n\nStrong preparation skills, including all aspects of surface repair and finishing\n\nAbility to work independently and a in team with minimal supervision\n\nConfidence working in residential, occupied properties\n\nStrong communication and customer service skills\n\nGood organisational skills and ability to manage your workload\n\nFull UK Driving Licence\n\nWhat You Will Receive\n\nCompetitive hourly rate of up to £21 per hour\n\nOpportunity to contribute to improving the quality and safety of tenants’ homes\n\nNext step to apply for this Painter role:\n\nAs a candidate ideally with similar experience, you will already know the technical specifications of this role, but following your application of interest, you will have the role explained in more detail\n\nITS Property Maintenance are acting as an employment business for this vacancy\n\nTo achieve the upper pay bracket you must show good experience of working on social housing repair contracts.\n\nThe advertised rates are based on working CIS but a PAYE and holiday payment method and rate can be discussed, but this will mean a slight reduction in the advertised headline rate.\n\nITS Property Maintenance specialise in working within the social housing sector where we work with: ✅ Housing Association ✅ Local Authority ✅ Direct Labour Organisation ✅ Maintenance Contractors ✅ Estates Department ✅ FM Contractors. Providing ✅Maintenance Trades and Labour Operatives ✅Operational Management Staff ✅Customer and Delivery Support Professionals

Complaints Handler Location- Kingston Salary Up to £34k We are looking for a proactive and customer-focused Complaints Handler to support our construction team. Responsibilities Receive, log, and manage customer complaints in a timely manner Resolves stage 1 and stage 2 complaints Provide clear, professional, and timely responses to customers Monitor complaints through to resolution, ensuring deadlines are met Keep accurate records of all communication and actions taken Ensure all complaints are handled in line with company procedures and industry standards Identify recurring issues and escalate where necessary Apply correct SOR codes to works completed and ensure accuracy Liaise with contractors to resolve invoice queries and discrepancies Monitor and track invoice approvals and payment progress Maintain accurate records on repairs and finance systems Support the wider repairs and maintenance team with administrative tasks Ensure compliance with internal procedures and audit requirements About You Strong communication and interpersonal skills Excellent problem-solving and organisational abilities Ability to handle sensitive situations professionally Experience in a fast-paced, customer-facing role Previous experience in construction, housing, or property services (desirable) If you are interested in this job with Taylor Johnston, please apply or call (phone number removed) for more information. Fortus ...

Company Solicitor – In-House Residential Development Location: North Yorkshire Sector: Residential Development / Housebuilding Employment Type: Full-Time | Permanent Are you a qualified legal professional looking to make a meaningful impact in a dynamic in-house environment? LHH are delighted to be assisting a leading UK housebuilder in their search for a Company Solicitor to join its Legal Team, supporting regional offices and contributing to the delivery of high-quality housing developments. Why Join? This is a rare opportunity to work with one of the UK’s most established residential developers. You’ll be part of a collaborative legal team, with access to: • Competitive salary and bonus scheme, • Hybrid working post probation, • Company car or car allowance, • Private healthcare and life cover, • Contributory pension, • Employee benefits platform with discounts and wellbeing support, • A strong commitment to diversity, inclusion, and professional development The Role Reporting to the Group Solicitor, you’ll work within the Land and Affordable Housing sector of the Legal Team. Your responsibilities will include: • Advising on affordable housing and investor sales, • Supporting land disposals, planning, and infrastructure agreements, • Conducting property due diligence and reporting on title, • Building relationships across regional offices, with occasional travel required About You We’re looking for a qualified Solicitor or Legal Executive with: • PQE guide - 2+, • Experience in affordable housing, section 106 agreements, and infrastructure matters, • Strong property law knowledge and commercial awareness, • Previous experience in-house or in private practice, ideally within the housebuilding sector, • Excellent communication skills and confidence in managing stakeholder relationships Ready to take the next step in your legal career? Apply now to join a company where your expertise helps shape communities and your growth is genuinely supported.

Job Title:Domestic Gas Service Engineer (Subcontract) High Volume Contract If your skills, experience, and qualifications match those in this job overview, do not delay your application. Rate:£22 per service The Opportunity We are looking for experienced Gas Safe Registered Engineers to join our subcontract network for a long-term social housing contract. This is aService-Onlyroleno breakdowns, no installs, just high-volume annual CP12s. If you are looking for steady, reliable income with a dense patch of work, this is the ideal contract for you. Why Join Us? • High Volume:We can offer [10-12] booked appointments per day., • Compact Patch:Work is clustered in the patch to minimize travel time and fuel costs., • Pure Service:Focus solely on routine servicing and safety checks., • Quick Payment:Invoices paid Weekly, • Conducting annual gas safety inspections (CP12) in social housing properties., • Ensuring all appliances are safe and compliant with current regulations., • Completing digital certificates via PDA/Tablet., • Qualifications:ACS CCN1, CENWAT, CKR1, HTR1 (Essential)., • Experience:Minimum 2 years in domestic gas service (Social housing experience preferred). xrnqpay, • Setup:Own van, Flue Gas Analyser (calibrated), tools, and Public Liability Insurance (£2M)., • Compliance:valid Gas Safe Registration and Clean DBS (or willingness to obtain one).

Job Title:Domestic Gas Service Engineer (Subcontract) High Volume Contract Rate:£22 per service The Opportunity We are looking for experienced Gas Safe Registered Engineers to join our subcontract network for a long-term social housing contract. This is aService-Onlyroleno breakdowns, no installs, just high-volume annual CP12s. If you are looking for steady, reliable income with a dense patch of work, this is the ideal contract for you. Why Join Us? • High Volume:We can offer [10-12] booked appointments per day., • Compact Patch:Work is clustered in the patch to minimize travel time and fuel costs., • Pure Service:Focus solely on routine servicing and safety checks., • Quick Payment:Invoices paid Weekly, • Conducting annual gas safety inspections (CP12) in social housing properties., • Ensuring all appliances are safe and compliant with current regulations., • Completing digital certificates via PDA/Tablet.

A recruitment agency is seeking a Housing Support Assistant in Hounslow.

Join Our Team as a Housing Support Assistant!. Are you passionate about making a difference? Do you thrive in a role where no two days are the same? YMCA St Paul's Group is looking for a Housing Support Assistant to be the friendly face and first point of contact at our centres.

You will assist the Housing and Support team in delivering high-quality housing and support to our residents. As the first point of contact for our valued residents and visitors, you'll play a pivotal role in our mission to deliver top-notch housing and support. Joining our team means becoming part

Consult with local service providers and community partners in the support and development of the Housing & Homelessness Services System with respect to homelessness programs, transitional and supportive housing programs and social housing programs, including the collection and analysis of program a

Role Duties: The Planner is responsible for scheduling, coordinating, and monitoring maintenance and repair works across social housing properties. The role ensures that operatives and contractors are efficiently deployed, appointments are met, and customers receive a high standard of service. Responsibilities: * Plan and allocate works orders and appointments for maintenance and repair operatives. * Manage and optimise daily schedules using job management systems. * Monitor progress of ongoing jobs, ensuring timely completion and compliance with service level agreements (SLAs). * Communicate effectively with residents to arrange and confirm appointments. * Liaise with operatives, supervisors, and contractors to ensure resources and materials are available. * Identify and respond to emergency repair needs promptly. * Update and maintain accurate records of work orders, schedules, and tenant communications. * Support the repairs and maintenance team with data reporting and analysis. * Handle tenant queries and complaints in a professional and empathetic manner. * Assist in performance monitoring and reporting for operational improvement. You Will Need: * Experience in a planning, scheduling, or coordination role, ideally in housing, construction, or maintenance. * Strong administrative and organisational skills. * Proficient in the use of IT systems (e.g., Microsoft Office, job management or scheduling software). * Excellent communication and customer service skills. * Ability to manage a high workload and respond effectively to changing priorities. If you are interested in this role or would like to find out more, please apply or email me (url removed) Thanks RG Setsquare is acting as an Employment Business in relation to this vacancy

Job Title: Reservations Coordinator A company that offers a Bespoke Accommodation service, sourcing hotels, serviced apartments and private housing. This role would undertake working in a fast-paced small team, reporting to the Directors, with the potential to grow within the company and initiate internal training to further career development. Key responsibilities: Taking briefs/instructions and research potential accommodation options, making initial contact with hotels, and gathering information on property rates and amenities Confidently manage contact with multiple search locations or hotels Compiling accurate information to present to the client Processing bookings with the hotels and managing documentation Managing group accommodation (rooming lists) sourcing options for group accommodation and negotiating rates Management of data entry for searches to company master database Managing client expectations and liaising with hotels/properties when guests are in-house The potential candidate must: Exhibit excellent communication skills with a confident telephone manner, excellent spoken and written English with particular care and attention to detail Be confident with the negotiation process and be able to process a booking from start to finish Have the ability to manage multiple projects with confidence and accuracy Be a flexible but confident person who can think outside the box and adapt quickly to deadlines while also offering support to team members when required Must have competent computer skills in Mac and PC, Microsoft Word, PowerPoint and Mac Mail and an advanced knowledge of Excel is essential This is a fantastic opportunity to join a team of like-minded individuals within a dynamic, vibrant working environment. They are looking for a friendly, enthusiastic, and confident individual who is able to work on their own initiative and as part of a team to join them. Hours are Monday Friday and will be worked on a weekly rota basis of either 9.00am 5:30pm, 9:30am -6.00pm or 10.00am 6:30pm. TPBN1_UKTJ

IT Systems Administrator/Systems Support Officer - Housing Systems Ealing (Hybrid working) Contract role - DBS required Pay Rates £30.09 per hour - Umbrella £23.05 per hour - PAYE About the Role We are recruiting for an experienced Systems Support Officer to support housing and asset management systems within a local authority setting in Ealing. The role offers hybrid working, combining office‑based and remote work as agreed with the service. You will play a key role in maintaining system integrity, supporting compliance, improving data quality and producing accurate management information across housing and asset platforms. A basic DBS check is required. Key Responsibilities Provide day‑to‑day administration and specialist support for housing and asset systems Maintain accurate, reliable system data and ensure confidence in reporting outputs Analyse complex datasets, identify root causes of data issues, and implement corrective and preventative controls Diagnose incidents and work with ICT teams and external suppliers to resolve issues efficiently Produce reports and management information using Business Objects and Microsoft 365 Prepare and maintain clear user guides, process maps and technical documentation Validate repair jobs and cost codes and support correct billing arrangements Maintain and update Schedules of Rates (SORs) in line with contractual requirements Support system configuration, integrations and upgrades Essential Skills & Experience ✔ Strong practical knowledge of housing and asset management systems ✔ Working knowledge of compliance platforms such as True Compliance ✔ Proficiency in Business Objects and Microsoft 365 ✔ Proven experience analysing complex datasets and improving data quality ✔ Experience producing user guides, process maps and system documentation ✔ Ability to validate repair jobs, cost codes and maintain SORs ✔ Strong incident diagnosis and problem‑solving skills ✔ Clear communication skills, able to explain technical issues to non‑technical users Additional Information Location: Ealing Working pattern: Hybrid working DBS: Basic DBS required Sector: Local authority / housing Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

JR300: Water Legionella Risk Assessor Location: Ealing Salary: £38,000 - £43,000 Per Annum Overview: First Military Recruitment is working in partnership with our reputable client who is seeking a Water / Legionella Risk Assessor to join their team. The successful candidate will be responsible for identifying, assessing, and reporting risks associated with water systems that could contribute to the growth and transmission of Legionella bacteria. This role ensures compliance with UK health and safety legislation and technical guidance, supporting the safe management of water systems across a varied property portfolio. Duties and Responsibilities: Conduct Legionella risk assessments on domestic hot and cold water systems and communal water systems Inspect system components including storage tanks, calorifiers, TMVs, showers, pipework, expansion vessels, and dead legs Carry out temperature monitoring, water sampling, and system inspections as required Identify hazards and evaluate risks relating to system design, condition, and operation Produce system schematics and asset registers where necessary Provide clear recommendations for remedial actions and ongoing control measures Prepare detailed risk assessment reports including photographs, system descriptions, and risk ratings Ensure reports are submitted within agreed timeframes Maintain strong working relationships with clients, site staff, and stakeholders Support the development and improvement of water safety procedures Travel regularly to client sites and complete multiple assessments where required Work in compliance with all relevant UK legislation and guidance (including ACOP L8, HSG274, COSHH, and BS 8580-1) Adhere to all health and safety procedures, including correct use of PPE and reporting of hazards or incidents Skills and Qualifications: Essential: City & Guilds Legionella Risk Assessment qualification (or equivalent) Strong knowledge of ACOP L8 and HSG274 technical guidance Understanding of BS 8580-1 standards Minimum 3 years’ experience in water hygiene or water treatment environments Experience conducting Legionella risk assessments across residential and/or commercial properties Full UK driving licence Excellent communication skills Ability to work independently and as part of a team Up-to-date technical knowledge relevant to the role Desirable: Legionella Control Association (LCA) recognised training or experience Experience working within local authority or social housing contracts Experience using digital risk assessment or asset management software IOSH or equivalent health and safety training Additional H&S certifications (e.g. working at height, manual handling, confined space, first aid) Asbestos awareness training

Job Title: Multi Trade Operative Job Type: Permanent, Full-Time Sector: Property Services Location: London Borough of Ealing Hours: Monday to Friday, 08:00 am - 5:00 pm Salary: £39,000.00 per annum We're working with a well-established local contractor that specialises in social housing maintenance, who are seeking an experienced Multi Trade Operative to join their team. This is a great long-term opportunity to deliver high-quality repairs, refurbishments, and maintenance across domestic properties within the West London area. Responsibilities: Carrying out reactive plumbing repairs within occupied residential properties, ensuring minimal disruption and adherence to health and safety standards. Completing first and second fix plumbing installations in line with industry regulations and company specifications. Diagnosing faults, undertaking leak detection, and carrying out effective and durable repairs. Installing, repairing, and maintaining bathroom fixtures, including bath panels, pipework, and taps. Delivering a high standard of customer service, maintaining professionalism and clear communication with residents at all times. Undertaking general carpentry repairs in support of multi-trade maintenance activities. Carrying out wall tiling works to a high-quality finish, ensuring attention to detail. Completing painting and decorating works associated with maintenance and repair activities. Using a PDA device to manage, update, and close work orders in real time, ensuring accurate recording of job progress, materials used, and completion notes.Requirements: Full UK Driving Licence (manual) Basic Criminal Record Check (DBS)Benefits: Company vehicle, fuel card, and uniform provided as part of the role package. 28 days' annual leave entitlement (excluding bank holidays) Employer pension contributions of up to 10% Life insurance and permanent health insurance Health cash plan offering cashback on everyday healthcare costsIf you've previously worked in the social housing environment and meet the requirements listed, we'd be happy to hear from you. LON123

At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: As a Field Sales Manager at Polypipe, you’ll be at the forefront of driving regional growth through a dual-pronged approach, creating demand via specification with developers and contractors, while building stronger, more valuable partnerships with our merchant customers. This role balances tactical account development with front line sales execution, ensuring Polypipe is the first choice in both the open specification and merchant space. This role will cover the following areas; KT/TW/SW/CR/BR/RM/DA/SM/GY/JE Please note the candidate must live on one of the Patch areas. Key Responsibilities: Specification Sales & Opportunity Conversion Proactively identify and convert specification opportunities across private and social housing developers, local authorities, contractors, groundworkers and site managers. Build trusted relationships with key customer decision makers including technical, commercial, and procurement teams. Track, manage, and win project-based opportunities using early engagement and real time tracking with our CRM platform. Ensure our full product range is positioned at both on-plot and off-plot stages, driving value and volume across the board. Merchant Development & Account Management Manage and grow sales across regional merchants (open market and OTC), maximizing share of wallet, stockholding, and POS visibility. Deliver professional, value-led presentations and campaigns tailored to branch and group level objectives. Build strong working relationships with branch managers and influencers to support pull-through activity, whilst taking share from the competition. Collaborate with internal stakeholders (Marketing, Merchandising, Category Manager and the Desk Based Account Managers) to deliver against trading plans and growth opportunities for your portfolio. Sales Execution and KPI’s Deliver and exceed volume, revenue, and open specification pull through targets across your customer base. Meet weekly customer call expectations. Accurately report, update and manage sales activity through the CRM (Genvue) and business planning tools. Deliver customer messaging and ambitions with clarity and confidence while preserving commercial relationships. Market Intelligence & Continuous Improvement Act as the regional eyes and ears of the business – feeding back market insights, competitor activity, and customer sentiment. Support compliance, auditing, and site reporting where applicable. Maintain up-to-date knowledge of product solutions, regulations, and construction trends. Capabilities and experience required Proven sales experience, exceeding targets, preferably within the construction sector. Preferable experience of working within a manufacturing business in field sales role. Experience of specification and channel sales in commercial building segments. Ability to communicate, present and influence at all levels of the organisation. Ability to analyse data and provide succinct solutions. Excellent listening, negotiation, motivation, and presentation skills. Excellent verbal and written communications skills. A full driving licence as travel to customers and Polypipe sites is required. Commercial savvy with understanding of customer motivations linked to ability to develop tactics for negotiation and solution orientated business development. Proven experience of modern sales enablement tools eg CRM, digital marketing

Resident Liaison Officer (RLO) Project: SHDF – Social Housing Decarbonisation Fund Location: London Borough of Ealing Salary: Up to £32,000 + £4,800 Car Allowance Contract: 3-Year Framework Requirement: Must have own vehicle and full UK driving licence About the Role We are seeking an experienced and resident-focused Resident Liaison Officer (RLO) to support the delivery of Social Housing Decarbonisation Fund (SHDF) works across the London Borough of Ealing. This is an exciting opportunity to play a key role in delivering energy efficiency and retrofit improvements to occupied social housing properties as part of a long-term 3-year framework. Works may include insulation, window and door replacements, ventilation upgrades, heating system improvements, and other energy-saving measures. As the main point of contact for residents, you will ensure projects run smoothly by building trust, managing expectations, and maintaining excellent communication throughout the lifecycle of the works. Key Responsibilities • Act as the primary liaison between residents, site teams, and the client, • Arrange and attend resident consultation meetings and property access appointments, • Clearly explain the scope of works, timelines, and any disruption expected, • Manage resident concerns, complaints, and vulnerable tenant needs with sensitivity, • Conduct pre-start visits and satisfaction surveys, • Maintain accurate records of all communications and resident interactions, • Support site teams in ensuring access is achieved to programme, • Work closely with project managers and supervisors to ensure smooth delivery What We’re Looking For • Proven experience as a Resident Liaison Officer within social housing, refurbishment, retrofit, or planned works, • Experience working on SHDF, ECO, or other decarbonisation/energy efficiency schemes (desirable), • Strong communication and conflict resolution skills, • Ability to work independently across multiple sites, • Highly organised with good administrative skills, • Empathetic and professional approach when dealing with residents, • Full UK driving licence, • Must own a vehicle (essential for travelling across the borough) What’s on Offer • Salary up to £32,000 (dependent on experience), • £4,800 annual car allowance, • Long-term 3-year framework stability, • Opportunity to work on a high-profile decarbonisation programme, • Supportive team environment with career progression potential

Job Title: Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £22.02 PAYE / £28.71 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Local Welfare Assistance Officer, you will play a vital role in supporting residents experiencing financial hardship. You will assess and administer applications for a range of discretionary funds, provide welfare benefits advice, collaborate with internal and external partners, and help residents achieve greater financial stability. Key Responsibilities Administer applications for Local Welfare Provision, Discretionary Housing Payments (DHP), and Discretionary Council Tax Support/Hardship schemes in line with legislation and local policy. Deliver high‑quality, timely assessments and make fair, evidence‑based decisions. Assist residents with applications and provide comprehensive advice on welfare benefits, expenditure minimisation, and debt issues. Conduct home visits where necessary and work collaboratively with community organisations, charities, landlords, housing teams, and the DWP. Maintain accurate records, produce statistical data, and manage your caseload effectively. Identify potentially fraudulent claims and escalate appropriately. Use council IT systems to process awards, load payments, and update case notes. Experience We are seeking applicants with recent experience in the following areas: Administering Local Welfare Provision / Household Support FundYou will have recent experience assessing emergency financial support applications, crisis awards, or household support funding, including verifying evidence, determining eligibility, and making decisions based on policy. Administering Discretionary Housing Payments (DHP)You will be confident reviewing and processing DHP applications, understanding housing need, affordability assessments, and the regulatory framework governing DHP awards. Administering a Discretionary Council Tax SchemeYou have experience assessing Council Tax Support Hardship Fund or a similar discretionary council tax reduction scheme, including calculating awards and applying local scheme criteria. What You'll Bring Strong knowledge of welfare benefits legislation, including Housing Benefit and Council Tax Support. Analytical skills and the ability to apply discretion impartially. Excellent communication skills, both written and verbal. Ability to work independently, manage competing priorities, and meet strict deadlines. Experience supporting vulnerable residents with empathy, professionalism, and confidentiality. Ability to use Word, Excel, and council IT systems confidently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Supervisor | Ealing | £27.00 per hour (CIS) Social Housing – Reactive Maintenance & Operations | Temp to Perm We are currently seeking a highly skilled and technically proficient Repairs Supervisor to oversee reactive maintenance workstreams across a prominent social housing portfolio in Ealing. Representing a leading property services provider, the successful candidate will be responsible for ensuring the delivery of high-quality repairs, maintaining strict health and safety compliance, and driving operative productivity to meet and exceed contractual KPIs. This position is offered on a Temp to Perm basis, providing a clear pathway to a permanent leadership role within the organisation. COMPENSATION & BENEFITS Rate of Pay: £27.00 per hour (CIS) Contractual Status: Temp to Perm (Transitioning to a permanent salary and comprehensive benefits package) Operational Support: Company-issued vehicle and fuel card provided from commencement. Location: Primarily field-based across the Borough of Ealing. Working Hours: Monday to Friday, 08:00 – 17:00. CORE RESPONSIBILITIES The Repairs Supervisor acts as the critical link between office-based scheduling teams and field-based delivery. Your focus will be on the technical integrity of works and the optimisation of the frontline workforce. Technical Oversight: Perform detailed pre-inspections for complex maintenance requirements and comprehensive post-inspections to ensure all works adhere to the "Right First Time" principle and industry quality standards. Performance Management: Monitor the daily productivity of a multi-trade workforce (including Plumbers, Carpenters, and Electricians), ensuring high standards of workmanship and efficiency. Compliance & Safety: Enforce stringent Health & Safety protocols. Responsibilities include conducting site safety audits, delivering toolbox talks, and ensuring all works are performed in strict accordance with Risk Assessments and Method Statements (RAMS). KPI Delivery: Drive the achievement of Service Level Agreements (SLAs), focusing specifically on first-time fix rates and the reduction of job turnaround times. Stakeholder Liaison: Act as a professional point of escalation for residents, resolving complex queries on-site and ensuring a high level of customer satisfaction. CANDIDATE PROFILE Technical Background: A time-served apprenticeship or significant experience in a core trade (e.g., Carpentry, Plumbing, or Multi-trade) is essential. Industry Experience: Demonstrable experience in a supervisory capacity within the Social Housing Reactive Maintenance sector. Qualifications: * SSSTS or SMSTS (Required) Asbestos Awareness (Required) Competencies: Proficient in the use of mobile working technology (PDAs/Tablets) and capable of producing accurate technical reports. Licencing: A full, valid UK Driving Licence is mandatory. Geographic Knowledge: Familiarity with the Ealing and West London area is highly advantageous for effective patch management. Interested candidates who meet the above criteria are invited to submit their updated CV for immediate consideration

Compliance Manager - Social Housing: Gas, Electrical and Repairs South London Up to £65,000 + Benefits We are recruiting for a Compliance Manager to join a leading social housing contractor, to lead and deliver compliance excellence across repairs and maintenance contracts. Working with internal teams and supply chain, you will be responsible for ensuring all works are compliant with relevant industry standards and contractual obligations including gas servicing and breakdowns, electrical remedials / upgrades, legionella, asbestos, passenger lifts, FRA (fire risk assessments), fire alarms and emergency lighting. We are looking for somebody who has experience in the Social Housing sector, either from the client side or contractor side (ideally both), who can drive performance and provide technical knowledge. This is a key management role and presents an excellent opportunity for the right person to develop technical and leadership skills within in an ever-changing statutory and regulatory environment. Compliance Manager Key Accountabilities: Ensure that all DLO operatives and supply chain's qualifications and accreditations are up to date, including Gas safe registration and insurances for supply chain Supervise and coordinate projects, inspections, and audits, ensuring full legal and regulatory adherence Act as the key liaison with clients, contractors, and residents-delivering a trusted, expert presence and providing technical support Champion safety, drive KPI performance ensuring programmes and deadlines are met, and oversee system/policy improvements Provide monthly reports detailing performance, KPI productivity, legislative and regulatory requirements, gas breakdown and servicing report Responsible for ensuring that all properties meet all necessary statutory and non-statutory standards and legal compliance.Compliance Manager Qualifications: Minimum 5 years' management experience in compliance across housing, gas, or building services Strong technical understanding of GSIUR, HASAWA, CDM, Building Regs, and ISO standards Qualifications in SMSTS/SSSTS, ACS Gas (Domestic/Commercial), and Asbestos Surveying (desirable) A relevant technical/ building qualification to Level 4 or above. Skilled in ICT systems, data reporting, project governance, and stakeholder engagementCompliance Manager Salary & Benefits: You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a permanent, full-time role for which you will receive a highly competitive salary of up to £65K + benefits. You will be part of a stable business with ambitious growth plans over the next 5 years

DVA Support Worker - For Male Survivors of Domestic Abuse Ealing, London About Us Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated. We are now looking for a DVA Support Worker to join us on a part-time basis for a fixed-term contract until March 2027. The Benefits • Salary of £34,042 per annum pro rata - Attractive pension scheme - Perkbox - Buying and selling annual leave - Health Shield - Season Ticket loan - Subsidised gym membership - Course Funding If you have experience supporting vulnerable male adults and male survivors of domestic abuse, this is your chance to make a real difference and drive meaningful change. In this impactful role, you will support male survivors to rebuild their lives, helping individuals overcome the trauma of abuse and regain safety, confidence and independence. What’s more, you’ll discover a supportive, compassionate environment where your work will be genuinely valued, giving you the chance to contribute to a service that is actively challenging stigma and improving support for male survivors. The Role As a DVA Support Worker, you will provide person-centred emotional and practical outreach support to male survivors of domestic abuse. You will work closely with survivors through one-to-one support, helping them access appropriate interventions and services while empowering them to move forward safely and independently. Working collaboratively with local and national partner agencies, you will help co-ordinate support, raise awareness of the service and challenge stigma surrounding male experiences of domestic abuse. Additionally, you will: • Carry out risk assessments and develop personalised safety plans - Provide support through outreach, telephone and digital contact - Contribute to awareness-raising activities, outreach and partnership initiatives - Maintain accurate case records and reports in line with monitoring requirements - Ensure all work aligns with our policies and safeguarding standards About You To be considered as a DVA Support Worker, you will need: • At least two years’ experience supporting vulnerable male adults from diverse backgrounds in a community or floating support setting - Experience supporting male survivors of domestic abuse - Experience conducting assessments, including risk assessments and support planning - Experience working collaboratively with external agencies and partner services - Knowledge of relevant legislation, including the Children’s Act, Community Care Act, Domestic Violence legislation, Housing Act and MARAC protocol - Knowledge of safeguarding, welfare benefits and social and voluntary sector services - Strong communication and relationship-building skills - A good standard of numeracy and literacy Please note, this role is open to both male and female candidates who are interested in supporting survivors of domestic abuse. The closing date for this role is 10th April 2026. Candidates interested in applying should attach a cover letter outlining how they meet the essential criteria specified in the person specification, as well as how they think they meet Housing for Women’s EPIC values. Other organisations may call this role Support Worker, IDVA, Independent Domestic Violence Advisor, Domestic Violence Advisor, Domestic Abuse Support Worker, Domestic Violence Support Worker, Outreach Support Worker, Domestic Abuse Advocate, IDVA Support Worker, Community Support Worker, or Domestic Abuse Caseworker. Housing for Women and Webrecruit are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you’re ready to make a real difference as a DVA Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Care Home Chef | Full-time, 40 hours per week | 4 days on, 3 days off | Every other weekend off | £15.12 per hour (approx. £31,449.60 per annum) Are You Ready to Turn Up the Heat? At Thameside in the heart of West Molesey , were not just cooking mealswere crafting experiences. As our new Chef youll support our Chef Manager in delivering delicious, nutritious, and visually stunning dishes to our 61 residents every single day. This isnt your average kitchen roleits your chance to innovate, inspire, and make a real impact. Whats On the Table? Creativity Unleashed: Have Input in designing menus, experiment with fresh seasonal produce, and cater to unique dietary needs with flair. Step up to the Plate: In the absence of the Chef Manager, keeping operations running as smooth as your signature sauces. Work-Life Balance: 40-hour weeks over 4 days , with every other weekend off to relax and recharge. Shift-Times: 7:30am-5:30pm Why Choose Us? Sociable hours that work for you Perks that matter: Big-brand discounts, a £250 refer-a-friend scheme, and Blue Light Card savings A chance to shine: Compete in our annual Chef of the Year competition and take your skills to the next level If youre a passionate leader with a flair for flavour, this is your chance to make your mark. Apply now, and lets create something extraordinary together! What do some of our current Chefs have to say? Check out our dedicated Catering page on our careers website to find out - anchor.org.uk/careers/where-you-fit/care/care-home-chef-and-catering-jobs-anchor Please note all applicants must already hold the legal right to work in the UK Anchor a great place to work Anchor is Englands largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. Were not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. A rewarding environment From health and happiness to finance and your career, well give you all the support you need. Health & happiness Gym, fitness and wellbeing discounts Mental health support Flexible working options Finance Pension plan contribute between 4% and 8% and well match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities To see our full range of benefits, check out our dedicated rewards website Celebrating diversity, celebrating you Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes. TPBN1_UKCT

Income Maximisation Officer Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for an experienced Income Maximisation Officer to join their Housing and Regeneration Directorate. This is an excellent opportunity for a housing finance professional with strong experience in income collection, arrears management and tenant support to contribute to a vital frontline service supporting vulnerable households in temporary accommodation. Contract Details: * Type: Temporary * Pay: £20.76 per hour (PAYE) / £27.07 per hour (Umbrella) * Location: Twickenham Civic Centre * Working Arrangements: Hybrid - office and home working (start of assignment is 2 weeks in the office every day for training/shadowing and then 3 days in the office and 2 days working from home) * Hours: 36 hours per week, Monday to Friday Role Overview As an Income Maximisation Officer, you will lead and manage a patch of temporary accommodation accounts, ensuring maximum income collection and minimising arrears across both current and former tenants. You will provide financial advice, support benefit claims, complete affordability assessments and take appropriate recovery action where required. Key Responsibilities • Manage a caseload of rent accounts to maximise income collection and minimise arrears * Proactively monitor accounts and agree repayment plans where necessary * Provide financial advice and guidance to tenants to support tenancy sustainment * Support tenants to maximise income by ensuring full benefit entitlement is claimed * Complete affordability assessments in line with the Homelessness Code of Guidance * Prepare and manage cases for legal action, including possession proceedings and court attendance * Liaise with partner agencies and internal departments to resolve complex cases * Support vulnerable households with sensitive and preventative interventions * Maintain accurate records and financial information in line with council procedures * Participate in duty rotas and customer service activity across both boroughs Top 3 Skills Required Experience in income collection, managing a patch of rent accounts for both current and former tenants Assisting tenants to maximise their income by ensuring they are claiming their full benefit entitlement and referring tenants who require specialist advice Providing financial advice to tenants to ensure they can afford their charges Essential Experience and Skills • Experience of arrears management and debt collection within a housing or local authority environment * Strong understanding of welfare benefits and entitlement advice * Experience supporting vulnerable clients with complex financial needs * Ability to manage a varied caseload and prioritise effectively * Excellent communication, numeracy and IT skills * Calm, empathetic and professional approach when dealing with sensitive cases Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Officer Hourly Rate: £28.83 Umbrella Location: Clapham/Brixton, London Job Type: Contract (Minimum 3 months with possible extension)We are seeking an experienced Housing Officer to manage a patch of approximately 500 properties located primarily in Clapham, with some in Acre Lane, Brixton. Day-to-day of the role: Manage a diverse property portfolio, including street properties and blocks without lifts, requiring the ability to climb stairs. Conduct regular site visits and inspections to ensure properties are maintained to high standards. Address and resolve anti-social behaviour (ASB) issues effectively. Provide support and guidance to residents with safeguarding, welfare needs, and mental health concerns. Work collaboratively with team members and other departments to ensure a cohesive approach to housing management. Ensure compliance with housing legislation and policies.Required Skills & Qualifications: Proven experience as a Housing Officer, particularly in managing ASB cases. Strong understanding of housing laws and tenant management. Ability to work effectively both independently and as part of a team. Excellent communication and interpersonal skills, capable of dealing sensitively with a variety of tenant issues. Must be physically capable of climbing stairs in properties without lifts. A driving licence and own vehicle are preferredTo apply for this Housing Officer position, please submit your CV detailing your relevant experience

Job Title: Finance & Income Officer Location: Ealing, W5 2HL - Hybrid working (3 days office / 2 days remote) Hourly rate £23.05 PAYE / £30.09 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role An exciting opportunity has arisen for an experienced Finance & Income Officer to join a busy public‑sector housing finance team. You will play a key role in supporting income and expenditure activity across temporary accommodation and housing services, ensuring accurate financial records, compliant processing, and effective financial control in a high‑volume, deadline‑driven environment. This role is ideal for a finance professional with strong local authority or housing experience who enjoys working collaboratively across finance, housing, and supplier teams. Key Responsibilities Income & Expenditure Support Provide hands‑on support for income and expenditure activity within a local authority or public sector housing environment, ensuring financial transactions are accurately recorded and reconciled. Maintain robust financial records, ensuring compliance with internal controls, policies, and agreed deadlines. Support account reconciliations, month‑end and year‑end processes, and investigate variances to ensure financial integrity across housing and temporary accommodation accounts.Purchase‑to‑Pay & Supplier Management Process supplier invoices, ensuring accuracy, compliance, and timely payment in line with financial procedures. Raise purchase orders and requisitions, supporting budget holders to ensure correct coding, authorisation, and audit trails. Assist with accruals, payments, and financial adjustments, working closely with central finance teams to meet reporting deadlines. Liaise confidently with suppliers, internal budget holders, and corporate finance colleagues to resolve invoice queries and discrepancies promptly and professionally.Financial Systems, Reporting & Administration Use corporate finance systems (including Business World / Unit4) to track expenditure, maintain accurate records, and support financial reporting. Apply strong MS Excel skills to maintain spreadsheets, produce basic financial reports, monitor budgets, and support reconciliation activity. Operate effectively in a high‑volume financial environment, maintaining attention to detail while meeting competing priorities. Maintain clear audit trails and financial documentation to support internal and external audit requirements. About You You will bring: Proven experience working in a local authority or public sector finance or housing environment, supporting income and expenditure activity. Demonstrable experience with supplier invoice processing, purchase orders, requisitions, accruals, and payments. Confidence liaising with a wide range of stakeholders, including suppliers, budget holders, housing teams, and central finance. Strong working knowledge of MS Excel and experience using corporate finance systems such as Business World (Unit4). Excellent organisational skills, with the ability to manage workloads, meet deadlines, and maintain accuracy in a fast‑paced setting. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Caritas Futures is proud to support a renowned charity dedicated to combating domestic violence. We are seeking compassionate and dedicated Refuge Workers for full-time temporary ongoing roles based in Wandsworth. Role Overview: As a Refuge Worker, you will play a crucial role in supporting victims and survivors of domestic violence and abuse. Your responsibilities will include ongoing risk assessment, individual safety planning, and providing both emotional and practical support to those in need. Key Responsibilities: Demonstrate sound knowledge and understanding of safeguarding vulnerable people. Work with high-risk clients to ensure their safety and well-being. Conduct thorough risk and needs assessments. Collaborate with multiple agencies to provide comprehensive support. Assist vulnerable adults and children affected by domestic abuse, substance misuse, sexual abuse, housing issues, homelessness, or those who are ex-offenders.Essential Requirements: A current DBS on the update service, or willingness to undergo one. A deep commitment to the well-being and safety of vulnerable individuals. Ability to work full-time hours in London.At Caritas Futures, we prioritise the well-being of everyone we work with. As specialists in the charity sector, we understand the sensitive and challenging nature of this work. When you join Caritas Futures, you will benefit from: A dedicated recruitment specialist to guide you through the process. Unparalleled placement support to ensure your success. Access to an exceptional well-being package, including counselling services, the Headspace app, and weekly exercise classes.For immediate consideration, please forward your updated CV at your earliest convenience. Join us in making a profound difference in the lives of those affected by domestic violence. Apply today and be a beacon of hope and support! Caritas Recruitment is acting as an Employment Business in relation to this vacancy

We are currently recruiting for an experienced Locum Team Manager to join a Local Authority Mental Health Social Work Team. This is a pivotal leadership role within social services, responsible for overseeing the delivery of statutory duties and ensuring high-quality, person-centred support for adults with mental health needs. You will lead a team of social workers and practitioners, ensuring compliance with legislative frameworks and driving best practice across the service. Key Responsibilities: Provide leadership and management to a team within Adult Mental Health Social Services Oversee complex caseloads, ensuring statutory responsibilities are met Ensure compliance with key legislation including the Care Act, Mental Health Act, and safeguarding procedures Supervise, support, and appraise staff performance Manage team performance, service delivery, and resource allocation Lead on risk management, decision-making, and safeguarding interventions Work in partnership with external agencies, housing providers, and health professionals Contribute to service development and continuous improvement Essential Requirements: Registered with Social Work England (SWE) Proven experience as a Team Manager within Adult Social Care / Mental Health Services Strong working knowledge of relevant legislation (e.g. Care Act 2014, Mental Health Act, Mental Capacity Act) Demonstrable experience managing staff, performance, and complex cases Ability to lead under pressure and make sound, defensible decisions Please apply today for more information. Don't forget...Eden Brown Synergy offers a £250 referral bonus for Social Workers. If this role isn't for you but you know someone suitable, ask them to get in touch. £250 could be on it's way to you! Your expert recruitment consultant is Becky Dewis, call today on (phone number removed) or email (url removed) Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

In a Nutshell… We have a fantastic opportunity for a Sales & Marketing Director to join our team within Vistry West London, at our Ealing office. As our Sales & Marketing Director, you will manage the designated business unit's sales and marketing function from land purchase, pre-development, to handover. You will ensure targets are met in terms of sales, profitability and the highest levels of customer satisfaction while maintaining the company's standards for customer care, safety, and quality. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Significant experience in new homes sales, with business unit responsibility Experience in a leadership role with a significant sized team. Proven ability to meet and exceed sales target Experience of working with multiple stakeholders across different disciplines Experience of financial management of a significant budget Experience of inputting into the land purchase process Excellent IT skills and proficiency with MS Office A good understanding of the sales and legal process. Strong attention to detail. Excellent organisational skills Able to produce accurate work, in a high pace environment. Business and commercial awareness. Ability to add value, by looking to opportunities to increase revenues where appropriate An inspirational leader and strong team player, with the entrepreneurial ability to operate and excel in a changing and rapidly growing environment Gravitas and profile to lead at a senior level and able to demonstrate the ability to influence change and build strong financial management within the business Strength of character to make their voice heard as part of a strong board of directors Able to communicate effectively at all levels within the business. Willing to work weekends as and when required by the business Full UK Driving License with a willingness to travel to all marketing suites, including regional office, within the divisionDesirable… 5 GCSEs / GCE including Mathematics and English (at C grade or above). A management / leadership qualification Experience in a leadership role with a national housebuilder Experience of reporting at Board level Experience of working with affordable housing partners COINS Experience Experience of effective use of dual brandingMore about the Sales & Marketing Director role… Lead, motivate, communicate with, develop, and appraise staff to ensure they are fully motivated to achieve best performance Manage the team to help achieve agreed KPI's, such as time from reservation to exchange, solicitor referrals, sales per outlet and cancellation rates. Create and maintain a positive 'can-do' sales culture that is focused on success and providing excellent service. Guide the creation of marketing strategies Responsible for generating and managing sales leads from marketing activity, and closely monitoring conversion rates. Ensure the sales department plays an active part in ensuring the business unit maintains NHBC 5* status. Lead, promote & monitor performance, and compliance of the Customer Journey. Comply with responsibilities as laid down in the Group's Health & Safety Policy in order to ensure a safe environment for sales department employees and for customers. Work closely with the construction, commercial and finance teams to ensure company standards are maintained, and target legal completions achieved Actively promote best practice throughout the region; including setting budgets, minimising risks, maximising opportunities, setting and achieving targets, and seeking to positively influence the progression and growth of the region. Effectively managing the region's marketing budget to ensure costs are controlled and revenue is maximised, driving the regions operating profit Keep up to date with competitors' activities and initiatives and customer trends Provide accurate and timely reports to senior management on the region's performance and local competitor activity in order to facilitate a pricing strategy that maximises the regions and company's profitability Prepare papers for inclusion in the regions board pack, present current issues at Board Meetings and be involved in discussing and influencing all aspects of the business Support the regions land acquisitions, with market research on all prospective sites and ensure a balanced, saleable, and profitable mix and site layout, consistent with the market report In conjunction with the Managing Director, manage the regions plot releases so as to maximise efficiency and profit Ensure presentation of the regions image through sales suites, show homes and marketing suites is maintained to the highest standard and stand out from competitors. Work with the construction and customer service teams to ensure plots are completed to an acceptable standard prior to handing over to the customer and that proper customer service is provided after handover. Monitor and respond to customer feedback throughout the buying and aftersales process. Act as a conduit with our valued partners to ensure that they feel like an extension to our internal team. Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1

Multi Trade Operative - Social Housing - Staines-upon-Thames Location: Staines-upon-Thames, Surrey (covering surrounding areas) Pay: £22.95 per hour (Umbrella) OR £19.77 per hour PAYE (including holiday pay) Hours: Monday-Friday, 8am-5pm (42.5 hours per week) Contract: Temp to perm - long-term opportunities available The Role We're recruiting experienced Multi Trade Operatives for a new social housing maintenance contract in Staines-upon-Thames. This role involves carrying out day-to-day repairs and property maintenance across both occupied and void homes. You don't need to cover every trade, but a solid background in plumbing or carpentry is essential. Additional multi-trade skills are a bonus. Key Duties Carry out plumbing and carpentry repairs in domestic social housing properties Install, repair, and maintain kitchens, bathrooms, doors, and fittings Diagnose and resolve reactive maintenance issues quickly and efficiently Complete basic tiling, patch plastering, and decorating (desirable) Use a PDA/handheld device to log and complete jobs Deliver excellent tenant-facing customer service in occupied properties What's on Offer Company van, fuel card, and uniform provided Weekly pay Temp-to-perm opportunity with job security in social housing maintenance Immediate starts available Permanent Benefits (once taken on): 25 days annual leave + bank holidays Pension scheme & life assurance Enhanced family leave Employee wellbeing support & assistance programme Ongoing training and career development What You'll Need Experience as a Multi Trader / Multi Trade Operative / Maintenance Operative Strong background in plumbing or carpentry (essential) Additional skills in tiling, plastering, or decorating (advantageous) Full UK manual driving licence (up to 6 points accepted) Basic DBS (arranged and paid for) Apply Now Roles are still available for Multi Traders in Staines-upon-Thames - apply today for an immediate start and long-term work in social housing maintenance. RG Setsquare is acting as an Employment Agency in relation to this vacancy

Repairs & Maintenance Supervisor Ealing Full-time, Permanent £44,850 + company vehicle, fuel card and benefits We're working with a well-established property services provider to recruit an experienced Repairs & Maintenance Supervisor to support a busy housing portfolio in West London. What you'll be doing: You'll split your time between site and admin, keeping a close eye on quality, progress, and performance. Day to day, that includes: Carrying out pre- and post-inspections across occupied properties Checking works at height (including scaffolding, windows, doors, snagging) Supervising operatives and subcontractors across multiple jobs Keeping works moving across planned, cyclical and responsive programmes Making sure everything meets expected standards and regulations Monitoring productivity and flagging any issues early Visiting sites regularly to check progress and resolve problems Updating jobs and reports using handheld systems and Excel Dealing with residents professionally and resolving queries where needed Ensuring health and safety procedures are followed at all times Requirements: This role would suit someone who has come up through the tools and moved into supervision, with a solid understanding of building maintenance. You'll likely have: Experience supervising within a repairs/maintenance environment A trade background with good all-round knowledge Experience managing subcontractors and different trades on site Confidence carrying out inspections and signing off work A good understanding of both planned and reactive maintenance The ability to organise workloads and keep things running smoothly Decent IT skills (Excel and job management systems) A strong approach to customer service A full UK driving licenceYou'll also need to be eligible to work in the UK and comfortable completing pre-employment checks. Benefits: 25 days holiday + bank holidays Company van and fuel card Staff perks and discount schemes Paid volunteering day(s) Family-friendly policies Long-term stability within a growing business This is a good opportunity for someone who wants a steady, long-term role with a company that has a strong pipeline of work and a consistent footprint in the sector. If you'd like to know more, Apply now

Technical Surveyor – Electrical (Property Maintenance & Compliance) Rate: Circa £400 per day Location: Hybrid (site visits required) The Role This role focuses on delivering technical surveying across electrical systems, lifts, and associated building services within a residential portfolio. You’ll support the effective delivery of servicing, maintenance, and project works, ensuring contractors meet required standards and works are completed safely and in line with current regulations. Key Responsibilities • Prepare specifications for electrical, lift, and access control works • Review quotations, instruct works, and oversee delivery through contractors • Carry out pre and post inspections to ensure quality and compliance • Investigate and resolve complex maintenance issues • Monitor contractor performance and ensure service standards are met • Provide technical advice on electrical systems and regulatory requirements • Support compliance with the Building Safety Act and related legislation • Maintain accurate records and support asset compliance data • Work closely with internal teams and residents to ensure effective delivery Requirements • Relevant qualification in electrical or mechanical services, or equivalent experience • Strong knowledge of building regulations and electrical standards (IEE Wiring Regulations) • Experience with lifts, access control, CCTV, fire alarms, and wider M&E systems • Understanding of Building Safety legislation and fire safety requirements • Experience within housing or property maintenance environments • Ability to manage contractors and oversee works on site • Knowledge of Health & Safety and CDM regulations • Full UK driving licence and access to a vehicle Summary • Circa £400 per day • Hybrid working with site visits • Technical role with responsibility for contractor delivery and compliance If keen, please apply ASAP

In a Nutshell… We have a fantastic opportunity for a Senior Technical Coordinator to join our team within Vistry West London, at our office in Ealing. As our Senior Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering. Extensive experience working within a technical role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word. Proven ability in a Senior Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure and accept criticism of work. Be able to work effectively in a team. Good level of communication skills, with the necessity to liaise with internal staff and external bodies. Be practical and methodical with good analytical skills. Embrace the company's core values. Willing to work extra to meet deadlines as and when the business needs require it.Desirable… Member of professional body e.g. ICE, CIAT, CIOB Principle Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry.More about the Senior Technical Coordinator role… Manage multiple sites as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Undertaking value engineering assessments and ensure buildability is considered. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 & S278 followed by timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Co-ordinate information and liaise with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing, and providing the Sales & Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Robust Standard Details and any other requirements. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits and site progress meetings as required. Attend departmental meetings as required. Chair predevelopment meetings with external consultants and internally within the business unit. Ensure all relevant stakeholders are kept informed.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service • Up to 8% contributory pension scheme • Flexible working arrangements • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Property Surveyor - North West LondonSalary: £49.526- £52,132 Location: NW London (Regional patch, field‑based with hybrid/agile working) Contract: Permanent Driving licence required About the Role We're looking for an experienced Property Surveyor to take ownership of complex building diagnostics, damp & mould cases, disrepair, and a wide range of repair and replacement works from first inspection through to completion. This is a varied, autonomous role covering a regional patch, where you'll provide expert technical guidance, building pathology insight, and end‑to‑end case management. You'll work closely with customers, contractors, legal partners and internal teams to ensure every case is handled professionally, accurately and in line with regulatory, technical and safety standards. Key Responsibilities In this role, you will: Diagnose and manage property defects, disrepair, damp & mould cases and larger or complex works. Lead on building pathology assessments and produce high‑quality technical reports, including Scott Schedules where needed. Manage pre, post and in‑progress inspections ensuring works are completed to agreed standards, policies and legal obligations. Liaise with customers, delivery partners, colleagues, and, on occasion, legal professionals to resolve issues and progress cases. Review home improvement requests, party wall matters, adaptation requests, and ensure asset protection. Support technical decision-making around planned works, replacements and component improvements. Work with voids colleagues to scope and agree work specifications aligned with letting standards. Ensure all work complies with H&S legislation, internal policies, building regulations and best practice. What We're Looking For Skills & Experience Strong experience diagnosing building defects, damp & mould, and property disrepair. Knowledge of housing‑related regulation and legal frameworks, including Disrepair Protocol. Experience producing detailed inspection and technical reports. Surveying qualification or clear progression toward professional competency. Excellent communication, stakeholder management and customer‑facing skills. Ability to manage a busy, varied caseload across a regional patch. Confident with ICT systems and digital tools used in property and case management.You'll also bring: A strong grasp of building pathology and the ability to translate findings into clear actions. A proactive approach to problem-solving and safety. A commitment to high‑quality service and continuous improvement.What you will get in return: 28 days annual leave plus bank holidaysIn addition to annual leave, a 'belief day' is to be taken at a time of your choosing. 2 paid voluntary days to support your community Flexibility to buy and sell 5 days leave each year Life assurance covers 3 x your salary. Health cash plan scheme for your everyday healthcare needs Enhanced pension with matched contributions up to a maximum of 9% contribution Tenancy deposit - interest free loan to help with rental deposits Cycle to Work scheme Employee assistance programme Season ticket loan Access to extensive online training Tenancy Deposits to assist colleagues with rental deposits Why Apply? This is an opportunity to play a pivotal role in improving property quality, safety and customer experience across a diverse regional estate. If you enjoy diagnosing complex building issues, taking ownership of cases, and influencing long-term asset standards, this role offers meaningful impact and genuine professional autonomy. Please contact for more information, or click apply now! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Example Recruitment Group Ltd are currently recruiting on behalf of a leading national compliance and energy services provider for an experienced HIU Engineer to join their growing team working across South West London. Our client operates within the social housing sector, delivering high-quality heating and energy services across domestic gas, commercial gas, renewables and electrical services. They are a well-established contractor with long-term contracts in place, offering strong job security and career progression opportunities. The Role As an HIU Engineer, you will be responsible for the commissioning, servicing, repair and fault finding of Heat Interface Units (HIUs) across residential properties within the social housing sector. You will be working in occupied properties, therefore excellent customer service and communication skills are essential. Key Responsibilities • HIU commissioning, servicing, maintenance and fault finding, • Diagnosing and repairing system faults efficiently, • Producing accurate site reports using a PDA system, • Delivering a professional and courteous service to clients and residents, • Participating in manufacturer and internal training programmes, • Ensuring health and safety standards are followed at all times, • Occasional travel or short periods working away when required Salary & Benefits Basic Salary: £35,000 - £45,000 (DOE) OTE: Up to £60,000 including overtime and call out Working Hours 45 hours per week - Monday to Friday (8am – 6pm) Call out rota - 1 in 4 Benefits Package • Competitive salary package, • Company pension scheme, • Life assurance, • 28 days annual leave including bank holidays, increasing annually up to 33 days, • Enhanced maternity, paternity and adoption leave, • Additional family-friendly policies including carer’s leave, neonatal leave and fertility support, • Retail discounts platform with thousands of offers, • 24/7 Virtual GP service for employees and immediate family, • Employee Assistance Programme (EAP) available 24/7, • Cycle to Work scheme, • Home and electronics salary sacrifice purchase scheme Requirements Essential • Full UK Driving Licence, • NVQ Level 2 in Plumbing & Heating, • Previous plumbing and/or heating experience, • Strong customer service skills, • Good communication and teamwork skills, • Strong time management and prioritisation abilities Desirable • NVQ Level 3 Plumbing & Heating, • Experience with Heat Networks, • Previous experience with HIU commissioning, servicing and repairs, • Interest in low carbon or energy efficient technologies Equality & Recruitment Process Our client is committed to creating a diverse and inclusive workplace and welcomes applications from all backgrounds. Successful applicants will be subject to pre-employment checks, including Right to Work verification and DBS checks. Reasonable adjustments can be made during the recruitment process for candidates who require them. Apply today through Example Recruitment Group Ltd to find out more about this opportunity

Are you a hands-on Health & Safety professional looking for a role where you can take real ownership in a fast-paced repairs environment? This is an opportunity to join a growing Social Housing organisation as a Health & Safety Manager within their in-house Repairs & Maintenance team. With a Direct Labour Organisation (DLO) now established, you’ll play a key role in driving safety on the ground - working closely with operatives, supervisors and contract managers across live residential environments. The role is based in Kingston upon Thames, with the majority of sites located within a 30-minute radius across South West London. About the Role • Carry out site inspections and audits across reactive repairs, voids and planned works., • Support and coach supervisors to embed safe working practices day-to-day., • Ensure Construction Phase Plans are compliant, up to date and actively followed., • Focus on key risks including vehicle movements, operative safety in occupied homes, and asbestos awareness., • Investigate incidents, identify trends, and implement practical improvements., • Work closely with contract managers on contractor assurance and H&S performance., • Deliver toolbox talks and hands-on coaching to operational teams., • Produce clear reports with actionable insights for stakeholders. What We’re Looking For • Health & Safety experience within Repairs, Maintenance, Construction, Facilities or Social Housing., • Either currently in a Manager role, or an Advisor ready to step up., • Strong working knowledge of CDM and Construction Phase Plans., • Experience in reactive or planned maintenance environments is desirable., • Confident communicator, comfortable engaging with operatives and challenging behaviours positively., • Practical, visible approach - someone who enjoys being on site., • NEBOSH Certificate essential; Diploma desirable. What’s on Offer • Salary: up to £56,000 basic salary, • 29 days annual leave + bank holidays (with buy/sell option)., • £360 annual wellbeing allowance., • 11% employer pension contribution., • Healthcare cash plan., • Paid professional memberships + funded CPD., • Mental health support and wellbeing initiatives., • Interest-free loans and additional lifestyle benefits., • Pool vehicles available for site visits. Why Join? • Newly established in-house DLO - opportunity to influence how safety is delivered., • Hands-on, operational role with real visibility., • Supportive leadership and collaborative culture., • Clear opportunity to grow and develop within the role. If you’re looking for a role where you can make a visible impact and be part of a fast-moving operational team, we’d love to hear from you. Interviews – Tuesday 28th April 2026 Apply now through Sustainable Futures Group (SFG) – Global Recruitment Experts in Health, Safety and Sustainability

An excellent opportunity has become available for an experienced Repairs Supervisor to join a well-established main contractor specialising in social housing maintenance. This temporary ongoing role is based in Ealing and offers competitive pay, paying £27 per hour CIS along with a van and fuel card for business use. This is a fantastic role for someone with strong leadership skills and a background in housing repairs and maintenance, looking to take the lead in a busy and fast-paced environment. Key Responsibilities: Supervise and mentor a team of multi-trade operatives and subcontractors to ensure high-quality service delivery across all assigned repairs and maintenance tasks. Work collaboratively with the Contracts Management team to support the achievement of project targets and KPIs. Monitor performance of operatives and subcontractors, ensuring works are completed on time, to budget, and in line with health & safety regulations. Develop positive relationships with internal teams, clients, and residents, ensuring strong communication and customer satisfaction. Act as the first point of contact for any on-site queries or escalations, resolving issues promptly and professionally. Ensure all documentation, including job tickets and reports, are completed accurately and submitted in a timely manner. Promote a culture of continuous improvement, quality assurance, and compliance with all regulatory requirements. Requirements: Proven experience in a supervisory or team leader role within social housing or property maintenance. SSSTS,SMSTS OR IOSH Quals Strong knowledge of responsive repairs and void works. Excellent people management and communication skills. Ability to manage workloads effectively and work under pressure. Full UK driving licence (essential). Experience using job management systems or PDAs is desirable. What's Provided: Company van for work use. Fuel card. Competitive CIS or Umbrella pay arrangement. Opportunity to join a respected contractor with ongoing pipeline of work

In a Nutshell… We have an exciting opportunity for a Document Controller to join our team within Vistry West London, at our Ealing office. As our Document Controller, you will work within the Technical team to provide a consistent and timely service to the team by ensuring that project information/drawings/documentation is managed, communicated, filed and retrievable in accordance with the Life of Site processes We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality IT literate - Office 365 Proven experience of carrying out a similar role Excellent communication and interpersonal skills with the ability to effectively liaise and co-ordinate activities between departments Great attention to detail Prioritise workload when managing multiple contracts / tasks To have a positive and flexible approach to work, integrate with the existing team and provide support and guidance to others when required Excellent administrative skillsDesirable… Experience of using EDMS HNC in Computer Science, Business Administration or similar Knowledge and understanding of the Document Control process at operational level Ability to understand and interpret construction drawings and documents More about the Document Controller role… To be responsible for the management of documents for multiple projects, ensuring documents are named and uploaded in an accurate and timely manner. Work with procedures, guidance and forms contained within the Life of Site processes. Maintain knowledge and experience of Viewpoint 4Projects at an operational level. Ensure documentation follows approvals process. Carry out quality assurance checks on all information uploaded. Ensure all documents are up to date and completed and named correctly prior to internal or external audits. Ensure external documentation is identified and distributed as agreed. Ensure all drawings / documentation are controlled and maintained in a methodical manner. Support internal and external users regarding system issues Liaise with site delivery teams regarding handover information / documentation. Work with all procedures required under the New Homes Quality CodeFinally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1

This is a fantastic opportunity for an experienced Resident Liaison Officer to play a key role in delivering high-quality resident engagement across major works and capital projects. Working at the heart of housing and regeneration programmes, you will be instrumental in ensuring residents are fully informed, supported, and confident throughout the lifecycle of works affecting their homes. Key Responsibilities • Act as the main point of contact for residents, providing clear, timely, and empathetic communication before, during, and after works., • Lead on resident engagement and consultation activities, including statutory leaseholder consultations, ensuring residents feel informed and involved from the outset., • Coordinate and attend meetings between residents, contractors, and project teams, ensuring queries and concerns are effectively managed and resolved., • Identify and support vulnerable residents, working closely with internal teams and contractors to provide tailored assistance where needed., • Maintain accurate and up-to-date records of all resident interactions, enquiries, complaints, and escalations, ensuring responses meet agreed timeframes., • Manage resident choices and preferences, ensuring all decisions are recorded and communicated appropriately., • Support the complaints process, working collaboratively to deliver timely and customer-focused resolutions., • Carry out resident satisfaction surveys and feedback exercises, analysing results and sharing insights with the wider team., • Work closely with repairs and maintenance teams to resolve any issues arising during the works programme., • Utilise internal systems to raise, track, and manage work requests efficiently. About You • You will have proven experience in a resident-facing or customer-focused role within housing, construction, regeneration, or a similar environment., • You understand the impact that building works can have on residents and are passionate about delivering a positive customer experience., • You are confident communicating with a wide range of stakeholders, from residents to contractors and internal teams., • You bring a proactive, solutions-focused approach and enjoy working as part of a collaborative team., • You have experience supporting vulnerable individuals and understand the importance of a sensitive and adaptable approach., • You remain calm and professional when handling challenging situations., • You are highly organised, able to manage multiple priorities, and meet deadlines in a fast-paced environment., • You have excellent written and verbal communication skills, with the ability to produce clear and professional documentation., • You are comfortable using ICT systems and maintaining accurate records. This role will involve regular travel to site and a mix of office and on-site working, sometimes in challenging environments. If you’re looking for a role where you can genuinely make a difference to residents’ experience during essential works, we’d love to hear from you. Apply today to take the next step in your career