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Location: London (Hybrid) Salary: £29,500 per annum + Commission About Us: We are a rapidly expanding and dynamic estate agency based in London, offering a blend of traditional values and cutting-edge technology. We’re committed to delivering excellent customer service and helping people find their perfect homes. As we continue to grow, we're looking for an enthusiastic and driven Junior Estate Agent to join our team. If you’re looking to kickstart your career in the property industry, we offer a fantastic opportunity for growth and development. Job Overview: As a Junior Estate Agent, you'll be an essential part of our team, supporting senior agents with various tasks, from managing client relationships to facilitating property viewings. This is an ideal role for someone who is passionate about property and looking to learn all aspects of estate agency. The position is hybrid, giving you flexibility in how and where you work, with a mix of office, on-site, and home-based tasks. Key Responsibilities: Assist senior estate agents with client interactions, including property sales, lettings, and viewings. Conduct property viewings and engage with potential buyers, sellers, tenants, and landlords. Help create and manage property listings across various platforms. Support negotiations and communication between clients to ensure smooth transactions. Provide clients with market insights and advice while learning about the property industry and its legal frameworks. Attend meetings and participate in ongoing training to develop your skills and industry knowledge. Assist with administrative duties, including managing schedules and paperwork. Develop your understanding of the local property market and the wider real estate landscape. Skills and Qualifications: No previous estate agency experience required; we will provide full training and support. Strong communication skills with the ability to interact effectively with clients and colleagues. A professional, friendly, and proactive attitude. Excellent organisational and time-management skills. A motivated self-starter who is eager to learn and take on new challenges. Good attention to detail. Full UK driving license (preferred but not essential). Benefits: Competitive salary of £29,500 per annum plus commission. Hybrid working model – flexibility to work from home, in the office, and on-site. Full training and ongoing professional development. Clear opportunities for career progression. Commission-based earning potential, offering high income growth. Supportive, collaborative, and dynamic work environment. Access to industry-leading tools and resources. Employee perks and incentives. If you’re looking for an exciting opportunity to begin your career in the property industry, apply now and join our growing team! How to Apply: Please submit your CV along with a cover letter outlining why you would be a great fit for this role. We look forward to hearing from you!
Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!
We are seeking a dynamic and organized sales and marketing coordinator to manage bookings, oversee events, and drive marketing initiatives to promote our business. The ideal candidate will be proficient in using the Design My Night system and other platforms to streamline operations and maximize exposure. This role requires a proactive individual with excellent communication skills, attention to detail, and a passion for delivering exceptional customer experiences. Key Responsibilities: Bookings & Events Management: Manage and oversee all customer bookings through the Design My Night system and other relevant platforms. Coordinate and track bookings to ensure seamless operations and maximize efficiency. Organize and manage events from start to finish, including planning, scheduling, and liaising with clients and vendors. Ensure that all event details are accurately documented and communicated to relevant teams. Address customer inquiries promptly and professionally, providing exceptional service. Sales & Marketing: Develop and implement creative marketing strategies to promote the business and its offerings. Manage promotional activities across various platforms, including social media, email campaigns, and partnerships. Monitor and analyze marketing performance metrics, providing regular reports and recommendations for improvement. Collaborate with internal teams to develop engaging content and campaigns that align with brand goals. Research and identify opportunities for partnerships, sponsorships, and collaborations to drive sales. Administrative & Coordination: Maintain up-to-date records of all bookings, client interactions, and marketing activities. Coordinate with internal departments to ensure smooth execution of operations. Prepare reports on bookings, events, and marketing efforts as required by management. Key Skills & Qualifications: Proven experience in a similar sales, marketing, or event coordination role. Proficiency in using booking systems, particularly Design My Night, is essential. Strong organizational and multitasking skills with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills to engage with clients and colleagues effectively. Knowledge of social media platforms, marketing tools, and event promotion strategies. Creativity and a keen eye for detail to develop engaging marketing campaigns. Ability to analyze data and present actionable insights to improve performance. A proactive and adaptable mindset with the ability to work independently and as part of a team. Benefits: Competitive salary based on experience. Opportunities for career growth and development. A collaborative and supportive work environment.
To attract quality candidates, a job role description should be clear, detailed, and engaging. Here’s how to structure it effectively: 1. Job Title • Use a concise and specific title (e.g., “Senior Data Analyst†instead of “Data Guruâ€). • Avoid jargon or internal titles unfamiliar to outsiders. 2. About the Company • Include a brief description of your company, its mission, culture, and values. • Highlight unique selling points, such as innovation, employee development, or social impact. 3. Role Summary • Clearly outline the purpose of the role and its importance within the organization. • Example: “As a Marketing Manager, you will lead our strategy to enhance brand awareness and drive customer engagement across global markets.†4. Key Responsibilities • List 5-7 specific, action-oriented tasks. • Example: “Develop and execute data-driven marketing campaigns,†instead of “Work on marketing.†5. Required Skills and Qualifications • Specify technical and soft skills, educational background, and experience levels (e.g., “3+ years of experience in project managementâ€). • Indicate which qualifications are required and which are preferred. 6. What You’ll Bring • Highlight qualities you seek, like problem-solving skills, adaptability, or teamwork. • Be realistic to ensure candidates can meet expectations. 7. What We Offer • Detail perks like competitive salary, benefits, flexible work arrangements, career growth opportunities, or an inclusive work culture. 8. Application Process • Explain the next steps, such as submitting a portfolio, completing an assessment, or interview stages. • Include a clear deadline and contact information. Example Description Position: Digital Marketing Specialist About Us: At [Company Name], we’re redefining [industry/field]. Our mission is to [core mission statement], and we value innovation, collaboration, and growth. The Role: We’re seeking a creative and results-driven Digital Marketing Specialist to craft impactful campaigns that drive engagement and growth. Key Responsibilities: • Develop and implement marketing strategies across platforms (e.g., social media, email, PPC). • Analyze campaign performance and provide actionable insights. • Collaborate with the design team to create compelling content. Qualifications: • Bachelor’s degree in Marketing, Communications, or a related field. • 2+ years of digital marketing experience. • Strong understanding of analytics tools like Google Analytics. What We Offer: • Competitive salary and benefits. • Opportunities for career growth. • Hybrid work environment with flexible hours. A clear and structured description like this attracts motivated, qualified candidates who resonate with your company’s vision.
Financial Reporting and Compliance Prepare and oversee the production of accurate monthly, quarterly, and annual financial statements. Ensure compliance with financial regulations, accounting standards (e.g., IFRS or GAAP), and tax laws. Conduct internal audits and support external audits. Develop and maintain financial policies and procedures. Budgeting and Forecasting Lead the annual budgeting process in collaboration with departmental managers. Monitor budgets and provide variance analysis, explaining significant deviations. Support long-term financial planning by preparing forecasts and scenario analyses. Team Management Supervise and mentor the accounts team, including Accounts Payable, Accounts Receivable, and General Ledger functions. Allocate responsibilities within the team to ensure efficient workflow and timely delivery of outputs. Train staff on financial systems and processes. Cash Flow and Financial Controls Oversee cash flow management to ensure liquidity and timely payment of obligations. Implement robust financial controls to safeguard company assets. Monitor and reconcile balance sheet accounts monthly. Stakeholder Engagement Collaborate with senior leadership to provide financial insights and advice. Liaise with external stakeholders such as auditors, banks, and tax authorities. Systems and Process Improvements Optimize accounting systems and processes to improve efficiency. Identify and address areas for cost savings and process improvements. Proficiency in financial software and data management tools such as SAP, SQL, Power BI, and Python coding is necessary. This expertise will help the candidate contribute to financial analytics, data visualization, and automation within the company's operations. Ability to develop and implement financial dashboards that integrate back-end financial data for real-time reporting and decision-making.
Job Description: Salon Manager cum Nail Creative Designer Location: Diamond Nails, 106 Shenley Rd, Borehamwood WD6 1EB Employment Type: Full-Time Diamond Nails is expanding, and we’re searching for a talented Salon Manager cum Nail Creative Designer to join our dream team. This dual-role position is key to our growth, combining operational leadership with artistic vision. You’ll oversee the daily running of our salon, provide exceptional client experiences, lead and develop a team of skilled professionals, and set creative trends that define our brand. Key Responsibilities: 1. Operations Management 2. Oversee the daily operations of the salon, ensuring smooth, efficient, and organized workflows. 3. Maintain high hygiene standards by monitoring cleanliness, ensuring adherence to health and safety regulations, and conducting regular checks. 4. Deliver outstanding customer service by cultivating a warm, professional, and luxurious client experience. 5. Address client inquiries, feedback, and complaints promptly and professionally to ensure satisfaction and loyalty. 6. Manage staff scheduling and client bookings to optimize operations and minimize wait times. 7. Track salon performance metrics, such as revenue, client retention, and staff productivity, and implement improvements where needed. 8. Staff Management 9. Create and manage staff schedules (rota) to ensure adequate coverage and efficient operations. 10. Oversee daily staff activities and provide clear direction to maintain high productivity and service quality. 11. Recruit, onboard, and train staff from basic manicure and pedicure techniques to advanced nail art and extensions. 12. Organize workshops and refresher training to keep the team updated on the latest techniques and trends. 13. Conduct regular performance evaluations, offering constructive feedback and encouraging growth. 14. Marketing and Promotion 15. Manage the salon’s Instagram page, posting engaging and visually appealing content to attract and retain followers. 16. Design and execute sound, targeted marketing campaigns to reach specific client groups, such as bridal parties, professionals, or seasonal events. 17. Plan in-salon promotions, loyalty programs, and collaborations to boost visibility and revenue. 18. Develop creative social media strategies to highlight the salon’s services, designs, and team expertise. 19. Nail Creative Direction 20. Design and develop on-trend nail styles, keeping Diamond Nails at the forefront of nail artistry. 21. Maintain a strong understanding of diverse nail techniques, including ombre, 3D nail art, marble effects, and seasonal or holiday-themed designs. 22. Evaluate past designs and build upon them to create a captivating and dynamic portfolio for the salon. 23. Collaborate with staff to brainstorm and innovate new nail art and techniques. 24. Offer seasonal and exclusive nail collections tailored to special events or trends. 25. Financial Management 26. Oversee the salon’s finances, including managing budgets, tracking expenses, and maximizing profitability. 27. Monitor daily sales, service revenue, and product retail performance. 28. Develop financial reports and provide insights to identify areas for growth and cost-saving opportunities. 29. Manage staff payroll, ensuring accuracy and timeliness. 30. Liaising with Suppliers 31. Build and maintain strong relationships with suppliers to ensure consistent, high-quality product availability. 32. Research and negotiate competitive pricing on products and tools. 33. Keep up to date with new product launches and innovations to incorporate into the salon’s offerings. 34. Monitor inventory levels and coordinate timely restocking to prevent shortages or overstocking. 35. Business Development 36. Identify and explore opportunities for expansion, whether through new locations or additional services. 37. Conduct market research to stay ahead of industry trends and client demands. 38. Work with stakeholders, including landlords and suppliers, to facilitate growth and negotiate partnerships. 39. Develop and implement strategies to increase the salon’s profitability and customer base. 40. Seek collaborations with beauty influencers, local businesses, and event organizers to enhance brand awareness. 41. Qualifications and Skills: 42. Proven experience in salon management or a similar leadership role in the beauty industry. 43. Expertise in nail care and advanced techniques, with a strong creative flair for design. 44. Excellent organizational and multitasking skills to manage both operational and creative responsibilities. 45. Strong leadership and communication skills, with the ability to inspire and manage a diverse team. 46. Exceptional customer service skills and the ability to build lasting client relationships. 47. Proficiency in social media management, particularly Instagram, and a knack for creating impactful marketing campaigns. 48. Familiarity with salon management software and adherence to hygiene and safety standards. 49. Financial acumen with experience managing budgets and tracking performance metrics. 50. What We Offer: 51. Competitive salary with performance-based incentives. 52. Opportunities for professional development and skill-building. 53. A supportive, collaborative work environment where creativity thrives. 54. The chance to make a significant impact on Diamond Nails’ growth and reputation.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
Manage the day-to-day accounting operations, including accounts payable, accounts receivable, and general ledger. Monitor and maintain accurate financial records and ensure compliance with financial regulations. Prepare monthly, quarterly, and annual financial reports for management review. Develop and implement financial controls, budgets, and forecasting systems to optimise financial performance. Oversee payroll processing, ensuring accuracy and timely disbursement of salaries. Manage cash flow and monitor the company’s financial health. Ensure accurate inventory accounting and support inventory reconciliation processes. Assist in strategic financial planning and provide insights to support business decisions.
Role Overview: As a Site Engineer, you will provide engineering support for various projects in the region. Your primary responsibility will be to establish level and survey control and set out detailed works based on project drawings while conducting regular checks to ensure accuracy and compliance. This role offers opportunities for professional growth and insights into cost, program, and contract management. You will collaborate closely with the project team to ensure safe, high-quality, and timely project delivery. Key Responsibilities:Health, Safety & Environment: Promote and maintain safe working practices. Ensure compliance with environmental and legal standards. Adhere to company safety procedures and protocols. Quality: Deliver work to the highest standards, free of defects and snags. Identify and implement value engineering opportunities. Comply with quality assurance processes and company procedures. Site Engineering: Establish and maintain level and survey control on projects. Set out works according to project specifications and regularly verify accuracy. Maintain detailed records that meet legal and organizational requirements. Assist in creating project-specific plans, including RAMS, ITPs, and check mechanisms. Monitor and document project progress through site diaries, allocation sheets, and photographic records. Provide short-term planning and daily resource management support. Identify and document variations to the project scope. Key Measures & Targets: Accurate and timely completion of setting-out tasks. Delivery of quality records and project handovers without defects. Maintenance of accurate records and weekly site documentation. Key Relationships: Build strong working relationships with the site workforce and client representatives. Person Specification:Essential: Proven experience in setting out for civil engineering projects. Knowledge of construction methods, safety protocols, and regulations. Proficiency in using robotic total stations or EDM instruments. Degree or HNC (or equivalent) in Civil Engineering. Strong communication skills and a proactive, results-driven approach. Desirable: Proficiency in AutoCAD and MS Office. Experience in temporary works coordination. Relevant certifications (CSCS card, first aid, NEBOSH/IOSH). Additional Information: Employment Type: Permanent, Full-Time (45 hours/week). Required Skills: Setting out using Leica Total Station and GPS, reading drawings, RAMS drafting, ITP creation, quality control documentation. Tickets/Training: CSCS required; additional certifications are advantageous. Apply now Save job Report job
**We’re hiring Event Waiters/Hosts/Baristas** to support corporate events (In London and key European hubs), for some of the most groundbreaking startups in hardware and software innovation. This role is perfect for individuals looking for a** flexible schedule** (you only work the shifts you accept), and are eager to gain exposure to cutting-edge advancements in the **tech industry.** With the potential to transition into an Event Planning Internship, this opportunity offers valuable insight into the rapidly evolving deep-tech and startup ecosystem. Key Responsibilities: - As part of the hospitality team, welcome and assist guests at exclusive corporate lunches and after-work events. - Provide professional food and beverage service while maintaining event flow. - Collaborate with the event team to ensure seamless execution. - Assist with event logistics such as setup, guest management, and post-event wrap-up. What We’re Looking For: - Strong communication and interpersonal skills. Fluent English. - Professional and proactive approach with the ability to multitask. - Flexibility to work evenings and weekends as needed. - Prior hospitality or customer-facing experience is a plus but not required. - Prior scientific background and/or interest in deep-tech. Why Join Us? - Be part of exciting tech-focused events, gaining insight into the latest innovations. - Develop valuable transferable skills in event management and client interaction. - Potential to transition into an event planning within the deep-tech sector. - Flexible working hours that fit around your schedule. - A great opportunity to network with leading tech startups and industry pioneers. Job Types: Temporary, Freelance, Zero hours contract Expected hours: No less than 10 per week Locations: Central, West London and European Cigty Hubs (If you're based in Europe).
Company: Fresh Chapter Recruitment Location: Remote Employment Type: Commission-Based About Us: Fresh Chapter Recruitment is a dynamic, forward-thinking agency dedicated to connecting top talent with industry-leading clients. We believe in empowering professionals to achieve success while building meaningful business relationships. Our culture is all about trust - that means 0 micro management. We believe in helping each other achieve the goals, results and respecting each other at work is everything. We take pride in having a healthy positive working environment, where any toxic micro management is thrown out and only positive vibes are welcomed. It's about uplifting another and learning from each other. We are seeking independent, motivated recruiters who thrive on results and are ready to shape their own earning potential. If you are keen to start a fresh chapter in recruitment or already are in recruitment and want to ramp up your challenges, responsibilities, then this is your chance to make a mark in the business. As a growing start-up, after joining the business and making an impact now comes with an easier pathway towards career progression. Key Responsibilities: Identify and secure new client partnerships by building strong relationships with businesses. Source, screen, and match top-tier candidates for client roles in various sectors. Manage the full recruitment process, from initial outreach to candidate placement. Maintain strong communication with clients and candidates to ensure successful partnerships. What We Offer: Strong Earning Potential: Competitive commission structure. This will be explained during the initial chat. Independence: The freedom to work remotely and set your own schedule. Supportive Environment: Access to recruitment tools, resources, and industry insights. Growth Opportunities: Be part of a growing agency where your contributions make a direct impact towards a quicker career progression. Ideal Candidate: Proven experience in recruitment or sales (preferred but not essential). Strong networking and communication skills. Self-driven with a proactive approach to business development. Goal-oriented with a passion for matching clients with the right talent. Join Us: If you're ready to control your career and earnings, build client relationships, and drive success on your terms, we’d love to hear from you! 👉 Apply today by submitting your CV. Fresh Chapter Recruitment – Redefining Talent, Together. It's time to begin a Fresh Chapter, with us. Interview timeline: W/C 19th January 2025: Applicants shortlisted and initial chats conducted. W/C 26th January 2025: One stage 30 minute video interview and offers handed out. It's that simple. See you on the other side.
**Job Title:** Data Analyst **Job Summary:** We are seeking a detail-oriented and skilled Data Analyst to join our dynamic team at Top Advice Limited. The successful candidate will play a pivotal role in analyzing data, generating actionable insights, and supporting strategic decision-making processes to help drive business growth and operational excellence. **Duties and Responsibilities:** Data Collection and Preparation: Collect, clean, and organize data from various sources for analysis. Ensure data quality and accuracy by performing audits and implementing validation techniques. **Data Analysis and Reporting:** Conduct detailed data analysis to identify trends, patterns, and correlations relevant to business operations and strategies. Generate clear, actionable reports and dashboards using visualization tools (e.g., Power BI, Tableau). Present insights to management and key stakeholders in an easily understandable format. **Support Decision-Making:** Provide data-driven recommendations to support strategic business decisions. Analyze financial and operational metrics to evaluate business performance. Assist in forecasting and predictive modeling to identify opportunities and mitigate risks. **Collaboration and Communication:** Work closely with other departments, including marketing, operations, and management, to understand their data requirements and deliver insights. Communicate complex data findings in clear, concise terms for non-technical audiences. Tool and System Management: Manage and maintain databases, analytics tools, and reporting systems. Develop and refine automated data processes for improved efficiency. **Compliance and Confidentiality:** Ensure data handling practices comply with legal and regulatory requirements, such as GDPR. Maintain strict confidentiality and integrity of sensitive business data. **Skills and Qualifications:** Technical Proficiency: Proficiency in SQL, Python, or R for data analysis and manipulation. Advanced knowledge of data visualization tools like Tableau, Power BI, or similar platforms. Strong expertise in Microsoft Excel, including advanced formulas, pivot tables, and macros. **Analytical Skills:** Exceptional ability to interpret data and identify meaningful patterns and trends. Strong problem-solving and critical-thinking skills. **Communication Skills:** Excellent verbal and written communication skills to present insights effectively. Ability to translate complex data findings into actionable business strategies. Time Management and Organization: Capable of managing multiple projects and meeting deadlines in a fast-paced environment. **Preferred Experience:** Experience in financial or business data analysis. Familiarity with CRM systems and business intelligence platforms. **Salary:** £14 to £18 per hour, depending on experience and qualifications. **Job Type:** Full-time, in-person. **Location:** Primary Work Address: 10-17 Sevenways Parade, Gants Hill, London, IG2 6JX **Start Date:** 31 January 2025 **Additional Information:** - Benefits: 28 days of paid annual leave (including public holidays). - Pension scheme enrollment. - Opportunities for professional development and further training - A collaborative work environment promoting growth and innovation. - Visa Sponsorship for eligible candidate Application Deadline: 20 January 2025 Expected Start Date: 31 January 2025
About Us: We are a dynamic and customer-focused property agency, committed to helping clients find their perfect homes and investment opportunities. With a reputation for excellence and a passion for delivering outstanding service, we are seeking a motivated and driven Estate Agent to join our expanding team. Role & Responsibilities: As an Estate Agent, you will be responsible for: Handling property sales and lettings, from initial contact to completion. Building and maintaining strong relationships with clients, both buyers and sellers. Conducting property viewings and providing clients with market insights. Negotiating offers and closing deals in a professional and efficient manner. Keeping up-to-date with local market trends and property values. Generating new business through networking, referrals, and lead generation. Managing listings on property platforms and social media. Providing exceptional customer service and ensuring client satisfaction throughout the entire process. Key Skills & Experience: Previous experience in estate agency or sales is desirable but not essential. Excellent communication and interpersonal skills. A strong customer service ethos and proactive approach. A good understanding of the local property market. Highly organized, with the ability to manage multiple clients and properties. Ability to work well under pressure and meet sales targets. Full UK driving license and access to a car (or willingness to travel). What We Offer: A competitive salary and commission structure. Ongoing training and professional development. Career progression opportunities within a growing company. A supportive and dynamic team environment.
Job Duties: Review and analyse sales data for guitars and related products, providing insights and recommendations to support marketing campaigns and monitor their effectiveness. Create reports and propose improvements to enhance the marketing and sales strategies of the store, attracting more customers. Identify new business opportunities, including potential markets, new clients, partnerships, and product line expansions. Design and implement strategies to capitalise on new market opportunities and drive business growth. Stay updated on the latest trends in the guitar and musical accessories industry, providing advice on adjustments to the company's products and strategies. Develop sales forecasts based on market conditions and company goals, working towards achieving and exceeding targets. Gain in-depth knowledge of the guitars and accessories sold by the company, analysing market positioning and competitive landscape to ensure a competitive edge in the industry. Manage the business development team, providing guidance and training to enhance overall team performance and achieve business growth objectives. Who We Are Looking For: Bachelor’s degree or above in Marketing, Business Administration, Music Industry Management, or a related field. At least 3 years of experience in business development, sales, or marketing; experience in the music or retail industry is a plus. Experience in managing and marketing professional online platform account. Excellent client relationship management skills and communication abilities. Proficiency in data analysis tools and office software. A deep understanding of or strong interest in music, guitars, or the musical instrument industry. Proven team leadership experience with the ability to train and motivate a team to achieve goals.
4151 SALES ADMINISTRATORS Job Summary: The Sales Administrator Head of the Department is responsible for overseeing the administrative functions that support the sales team. This role requires a strategic and detail-oriented individual to manage and streamline processes, ensure data accuracy, support sales operations, and lead a team of sales administrators. The ideal candidate will possess excellent organizational skills, strong leadership capabilities, and a thorough understanding of sales processes. Key Responsibilities: Leadership and Management: Lead, mentor, and manage the sales administration team to ensure high performance and professional development. Develop and implement training programs for new sales administrators. Sales Support: Oversee the administration and processing of sales orders, contracts, and related documentation. Ensure accurate and timely entry of sales data into the CRM system. Reporting and Data Management: Generate and analyze sales reports to provide insights and recommendations to the sales leadership team. Maintain accurate and up-to-date sales records and databases. Compliance and Governance: Ensure compliance with company policies, industry regulations, and legal requirements related to sales activities. Maintain confidentiality and security of sensitive sales information. Customer Interaction: Act as a point of contact for escalated customer inquiries and issues related to sales processes. TYPICAL ENTRY ROUTES AND ASSOCIATED QUALIFICATIONS There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 3 to Level 6.
Creating and managing the press and public relations strategy. • Preparations for influencer and/or press arrivals. • Management of the operational part of events (guestlist management and welcoming guests, creation of operational technical sheets) • Technical coordination with partners (delivery, equipment and sound) • Proactive search for partnership opportunities (must be proactive) • Manage the PR inbox and respond to press, blogger, image and filming requests • Arrange and attend regular press meetings – at least one per week • Be proactive and reactive using creativity and initiative to get the job done effectively • Work closely with the general manager to ensure an effective and productive working relationship • Assist in the management and execution cultural events programming Creation of content and texts for associated communications media. • Management of partner and service provider invoicing (creation of supplier files, follow-up of payments). • Proactivity in terms of networking and communication towards the partners around us, in creative circles: fashion, music, art, culture, food. • Monitor, analyse, and communicate PR results on a quarterly basis. • Provide regular reports and insights to senior management for continuous improvement.
Job Title: Sales and Marketing Executive Location: London (Morden), UK About Us: We are a dynamic and fast-growing trading company based in Morden, London. We offer consulting, specialty wholesale and retail services, as well as other services pertaining to chemicals and plastic products. With a strong commitment to excellence and a global network of trusted partners, we aim to deliver outstanding service and innovative solutions to our clients. As a trusted name in the trading industry, we pride ourselves on fostering a collaborative and results-driven work environment, where employees are empowered to grow and succeed. Job Summary: We are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. The ideal candidate will play a key role in driving sales growth, fostering strong client relationships, and executing impactful marketing strategies. This position offers an exciting opportunity to contribute to a growing company and develop professionally in a vibrant and fast-paced environment. Key Responsibilities: Sales: Identify and develop new business opportunities through proactive outreach, networking, and market research. Build and maintain strong relationships with existing and prospective clients. Prepare and deliver compelling sales presentations tailored to client needs. Negotiate contracts and close sales to achieve and exceed targets. Monitor market trends and competitor activities to identify growth opportunities. Marketing: Develop and implement innovative marketing campaigns to promote the company’s products and services. Manage and optimize digital marketing channels, including social media, email campaigns, and the company website. Create engaging marketing content, such as brochures, newsletters, and advertisements. Analyse campaign performance metrics and provide actionable insights for improvement. Represent the company at trade shows, exhibitions, and industry events. Qualifications and Skills: Proven experience in sales and marketing, preferably within the trading or import/export industry. Strong interpersonal and communication skills, both written and verbal. Proficiency in digital marketing tools and platforms, such as Google Ads, social media, and email marketing software. Ability to work independently and as part of a team, with excellent organizational and time-management skills. A results-oriented mindset with a strong drive to meet and exceed sales targets. Bachelor's degree in Marketing, Business Administration, or a related field is preferred. An advantage would be to be fluent in Turkish and other European languages. What We Offer: Competitive salary (£40,000 start) and performance-based incentives; including commissions. Opportunities for career development and growth within the company. A supportive and collaborative work environment. Exposure to a global trading network and diverse markets. How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are the ideal fit for this role. Application Deadline: 31st January 2025
Company Name: BESTCOOPERS LIMITED (trading as YI HUA) We are a renowned takeaway restaurant specializing in authentic Chinese cuisine, including Peking, Szechuan, and Cantonese dishes. As part of our ongoing growth and commitment to delivering exceptional customer experiences, we are seeking an ambitious and driven Business Development Executive to expand our market presence and support our business objectives. Position Details: Job Title: Business Development Executive Location: 81 COOPERS LANE, CLACTON ON SEA, Essex, CO15 2BX Salary: £31,000 - £39,000 per annum Working Hours: Monday to Friday, 9:00 AM to 5:30 PM, with 1 hour unpaid lunch break between 12.30pm and 1.30pm. Key Responsibilities: - Develop and execute strategic business development plans to drive revenue growth, expand food market share, and enhance brand visibility. - Identify and build strategic partnerships with local businesses, community organizations, and corporate clients to promote restaurant services, including catering and delivery. - Conduct market research to analyze customer preferences, emerging trends, and competitor activities, leveraging insights to inform business strategies. - Collaborate with the marketing team to design and implement targeted marketing campaigns, including social media, digital advertising, and in-store promotions. - Develop tailored proposals and solutions for corporate clients and key accounts, ensuring a personalized approach to meet their needs. - Monitor and evaluate sales performance, preparing detailed reports and actionable recommendations for senior management. - Represent the company at networking events, trade shows, and community gatherings to strengthen the brand’s presence and establish valuable connections. - Work closely with the operational team to create promotional offers, optimize customer experiences, and ensure alignment with business objectives. Requirements: - Proven track record in business development, sales, or marketing, ideally within the food and beverage or hospitality sector. - Strong understanding of business growth strategies, customer acquisition, and market dynamics. - Exceptional communication and negotiation skills, with the ability to foster long-term client relationships. - Results-driven mindset with demonstrated ability to meet or exceed sales and revenue targets. - Highly organized, with excellent project management skills and the ability to multitask in a fast-paced environment. - Cultural awareness and familiarity with Chinese cuisine or food culture is highly desirable but not essential. - Flexibility to adapt to business needs, including occasional evening or weekend work.
Job Title: Client Services Manager Salary: £49,000 per annum + Bonus Hours: 40 hours per week We are seeking a passionate and experienced Client Services Manager to join our dynamic team! In this role, you will manage client relationships, ensure exceptional service delivery, and drive client satisfaction. The ideal candidate must be bilingual in English and Mandarin, possess a strong understanding of Chinese culture, and have prior work experience in Singapore, Taiwan, Hong Kong, or Mainland China, particularly in real estate sales, education companies, or the banking/financial sectors. Key Responsibilities 1. Client Relationship Management - Develop and maintain strong, long-term relationships with clients, acting as their primary point of contact. - Proactively understand client needs, address concerns promptly, and deliver high-quality consultancy services. 2. Service Coordination and Delivery - Collaborate with internal teams, including admissions, marketing, and academic advisors, to coordinate and align client services. - Track service progress to ensure timely and efficient delivery that meets client expectations. 3. Client Feedback and Service Optimization - Gather and analyze client feedback to identify improvement areas and work with the team to implement enhancements. - Monitor and report on key performance metrics (KPIs), providing insights and recommendations to improve client satisfaction and service efficiency. 4. Cross-Cultural Communication - Leverage knowledge of Chinese culture to communicate effectively and build trust with clients. - Act as a cultural bridge to enhance understanding and collaboration in a multicultural environment. Requirements 1. Language Skills: Fluency in both English and Mandarin, with strong written and verbal communication skills. 2. Cultural Understanding: In-depth knowledge of Chinese culture and the ability to work effectively in cross-cultural settings. 3. Work Experience: Minimum of 3 years of relevant experience, preferably in: - Real estate sales - Education companies - Banking or financial sectors 4. Organizational Skills: Proven ability to coordinate and collaborate with multiple teams to achieve objectives. 5. Customer Service Mindset: Strong responsiveness to client needs with a proactive problem-solving approach. What We Offer - Competitive salary (£49,000 per annum) - Performance-based bonus - Opportunities for professional development and career growth - A collaborative and multicultural work environment If you are passionate about delivering exceptional client services and want to make a positive impact, we encourage you to apply! How to Apply: Submit your CV explaining why you're the perfect fit for this role. We look forward to welcoming a new Client Services Manager to our team!
Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold accolades such as a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a truly remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re Looking For: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage exceeds £13 per hour. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. Language and personal development courses in English and French, fully funded by the company. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
Job Type: Full-time, Permanent About Us: Job Summary: We are seeking a dynamic and results-driven Advertising and Marketing Associate to join our team. In this role, you will advise the company on developing effective marketing and advertising strategies. You will play a key role in the successful market entry of new brands, product re-launches, and the introduction of new products, while enhancing the commercial image of our company. Your ability to conduct thorough market research and customer perception studies will help shape our advertising and marketing approach to align with business objectives. ** Key Responsibilities:** - Advise on the development of marketing and advertising strategies for the entry of a brand into the market, re-launch of existing products, and introduction of new products. - Analyze market trends, customer perceptions, and competitor positioning to define optimal marketing and advertising approaches. - Conduct research and gather data to assess the company’s position in the market and identify potential opportunities for improvement. - Collaborate with internal teams, including product development and sales, to create compelling marketing campaigns and strategies. - Ensure marketing and advertising initiatives are aligned with the company’s overall objectives and brand positioning. - Assist in the creation of marketing materials and campaigns, and ensure consistency in messaging across all platforms. - Monitor the effectiveness of marketing campaigns and strategies, and suggest adjustments as needed. - Keep up-to-date with the latest trends in advertising and marketing to bring innovative ideas to the team. ** Qualifications:** - Bachelor’s degree in Marketing, Advertising, Business Administration, or a related field. - Proven experience in marketing, advertising, or a related role. - Strong understanding of market research techniques and customer perception analysis. - Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. - Creative and strategic thinker with the ability to analyze data and translate insights into actionable plans. - Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously. ** Preferred Skills:** - Experience in digital marketing and social media advertising. - Familiarity with advertising tools and platforms (e.g., Google Ads, social media platforms, email marketing, etc.). - Strong project management skills and attention to detail.
A Fivetran Data Analyst is a role that involves working with Fivetran's data integration platform to manage, transform, and analyze data across various systems. Fivetran is a powerful tool that helps businesses automate the process of syncing data from various sources (like databases, applications, cloud storage) to a central data warehouse. This allows organizations to have a unified view of their data, making it easier to perform analyses, generate insights, and make data-driven decisions.
Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are seeking an enthusiastic, experienced and hands-on Reservations/Reception Manager. Responsibilities: - Guest Reservations: Manage the end-to-end reservation process, from handling inquiries to confirming bookings, with a focus on accuracy and personalised service. - Guest Experience: Act as a primary point of contact for guests, ensuring every interaction reflects the high standards of Azura’s hospitality. - Table Management: Efficiently allocate and manage table bookings to optimize capacity while ensuring comfort and exceptional service for all guests. - Email Communication: Respond promptly and professionally to guest inquiries and booking requests received via email, maintaining a friendly and clear tone. - Hands-On Service: Collaborate closely with the hostess and restaurant team to assist with guest check-ins, accommodate special requests, and resolve any issues promptly and professionally. - Feedback & Insights: Gather guest feedback, identify trends, and share insights with management to continuously elevate the guest experience. Requirement: - A passion for hospitality and guest satisfaction. - Previous experience in reservations or front-of-house roles. - Outstanding communication and interpersonal skills, with a warm and professional demeanour. - Strong organisational skills and attention to detail. - Proficiency in reservation software (Ideally Sevenrooms) Morning OR evening shift available. If you’re passionate about creating unforgettable guest experiences and thrive in a hands-on role, we’d love to hear from you!
Business Development Manager Job Description About Us: We are a leading supported living care provider for adults with learning disabilities, autism, mental health conditions, and substance misuse. Our mission is to empower individuals by delivering high-quality, person-centered care and support in a safe, nurturing environment. We are committed to improving lives, fostering independence, and promoting inclusion within the community. Job Overview: The Business Development Manager will play a critical role in driving the growth and expansion of our services. This individual will be responsible for identifying and pursuing new business opportunities, building strategic partnerships, and developing strong relationships with commissioners, local authorities, healthcare providers, and other stakeholders in the adult care sector. The role requires a proactive and innovative approach to ensure that our supported living services reach those who need them the most. Key Responsibilities: - Identify New Business Opportunities: Research and identify opportunities for new supported living placements and service expansions, including tendering for contracts, working with local authorities, and networking with key stakeholders in the healthcare and social care sectors. - Relationship Management: Build and maintain strong relationships with commissioners, local authorities, healthcare professionals, care teams, and other stakeholders to ensure the company is well-positioned for future business opportunities. - Tender and Proposal Development: Lead the preparation and submission of high-quality tenders and proposals for new business opportunities, ensuring compliance with regulations and tailoring proposals to meet the specific needs of clients. - Market Intelligence: Stay up-to-date with industry trends, funding changes, regulatory updates, and best practices within the supported living, learning disability, autism, mental health, and substance misuse sectors. Provide strategic insights to the leadership team to drive business decisions. - Develop Marketing Strategies: Work with the marketing team to develop and execute marketing strategies, including digital presence, events, and promotional materials that effectively communicate the company’s values, services, and impact. - Collaboration with Internal Teams: Work closely with the Operations, Care, and Quality teams to ensure that service delivery meets the needs and expectations of commissioners, clients, and families. - Contract Negotiation and Management: Negotiate terms and manage contracts to ensure the successful delivery of services in line with business objectives and client requirements. - Monitoring and Reporting: Track and report on business development activities, including pipeline management, sales targets, and revenue forecasts. Analyze and report on performance to senior leadership. Essential Qualifications and Skills: - Experience: At least 3-5 years of experience in business development, sales, or partnership management within the health and social care sector, particularly in supported living or related services for adults with learning disabilities, autism, mental health, and/or substance misuse. - Knowledge: Strong understanding of the regulatory landscape, funding structures, and challenges within the supported living sector. Knowledge of the local authority commissioning process is a plus. - Communication Skills: Excellent written and verbal communication skills with the ability to build rapport with a range of stakeholders, including senior executives, commissioners, and healthcare professionals. - Negotiation Skills: Proven ability to negotiate contracts and secure new business opportunities with stakeholders. - Strategic Thinking: Ability to develop and execute a business development strategy aligned with the company's overall goals. - Organizational Skills: Strong project management and organizational skills with the ability to manage multiple priorities and deadlines. - Qualifications: A degree in business, healthcare management, social work, or a related field is desirable but not essential. Relevant industry certifications will be a plus. Desirable Attributes: - Ability to understand and work within the unique challenges of the supported living and adult care sectors. - Compassionate and empathetic approach to supporting vulnerable adults and an understanding of person-centered care. - A proactive, goal-oriented mindset with a passion for improving the lives of those in need. - Strong networking abilities and experience working with diverse teams and community organizations. Benefits: - Competitive salary and performance-based incentives. - Opportunity for career progression and professional development. - Flexible working hours and the possibility of hybrid working. - Pension scheme. - Access to health and wellbeing support programs. - 25 days holiday per year (plus bank holidays). How to Apply: If you are passionate about business development in the supported living sector and want to make a meaningful difference in the lives of vulnerable adults, we would love to hear from you. Please submit your CV and cover letter outlining your experience and suitability for the role.