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  • Maintenance Engineer
    Maintenance Engineer
    9 hours ago
    £30000–£40000 yearly
    Full-time
    London

    Maintenance Engineer - Award winning pub, bar and restaurant group - London - Up to £40,000 + Benefits We have a fantastic opportunity for a Maintenance Operative to join our Maintenance Team at Urban Pubs and Bars. If you have a passion for repairs and installations, with a great attitude then we would love to speak to you! Who we are: A London based company with a portfolio of over 60 eclectic properties across London. Ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night, awarded 'Best Food-led Pub Company 2021' at the R200 awards and recently winning the '2023 Best Managed Pub Company' at the Publican Awards. Our people play a pivotal role in creating an eclectic mix of unique establishments all with a friendly atmosphere, delicious food, awesome service and an experience not to be forgotten. What's it all about: The Maintenance team work closely with our Operations Team and sites to maintain the upkeep of our venues. You'll play a key role and actively get involved across the following areas: • Repairs to the internal and external fabric of the sites, • Plumbing and leak repair, • Drainage repairs, • Carpentry and glazing, • Basic electrical repair and safe isolation (for appropriate candidates with electrical knowledge/certification), • Appliance repair, • Maintenance work will be carried out re-actively as well as with a planned/preventative approach., • Providing quality workmanship and following all Urban Pubs and Bars H&S requirements whilst on the job. What we looking for: • Own van preferable but not essential, • Personality and initiative, be proactive, and be self-motivated, • Flexible and adaptable, there's always something happening so you'll need to work well under pressure, • Ability to build strong working relationships at all levels and a real team player, • Attention to detail, integrity, and good judgement, • Must be highly competent (and confident) in trade skills, • Evidence of previous trade roles, • Personality and initiative; be proactive and self-motivated, • Flexible and adaptable, there's always something happening so you'll need to work well under pressure, • Ability to build strong working relationships at all levels and be a real team player, • Attention to detail, integrity, and good judgment What's In It For You • Up to £40,000, • Comprehensive training and ongoing development to accelerate your career, • Employee discounts across all our pubs, bars and restaurants, • Strategic autonomy: you manage your time, • Continuous team trips, management incentives, and socials in a warm, family-like culture, • 28 days' holiday, • Employee Assistance Programme via Licence Trade Charity, • Lucrative referral scheme: earn up to £1,000 per successful referral, • Birthday day off on us, • Cycle-to-work scheme, • Enhanced maternity/paternity/adoption pay, • Workplace nursery benefit, • Length-of-service recognition rewards Interested in hearing more, get in touch so we can arrange to meet up and show you some of our sites.

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  • Cluster Maintenance Manager
    Cluster Maintenance Manager
    3 days ago
    £71750 yearly
    Full-time
    Temple, London

    Job Ref: 13574 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Pay plus excellent company benefits and perks. Contract type: Permanent Hours: Full Time Shift pattern: 5 out of 7 Hours per week: 40 Posted date: 18/09/2026 Closing date: 30/10/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Cluster Maintenance Manager for Apex Temple Court and Apex City of London Hotel. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality – it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview Our Cluster Maintenance Manager will always be motivated and highly engaged to provide personalised 'world class' customer care and service to all guests, team members, clients and directors, in line with our brand standards and procedures – ensuring every guest request is completed promptly and decisively, and aspiring to make the impossible, possible. As part of the senior leadership team, you will be responsible for leading a multi-disciplined maintenance team in the delivery of the short and long-term planning and management of the engineering operations for the cluster properties, across both the front and back of house. You will ensure an efficient and economic running of the engineering disciplines, supplying services as required to the entire operation and maintaining equipment, building and utility services in optimum condition. This role will include operational cluster shift coverage across a seven-day senior duty management rota and working between properties on a rotational basis. Main Responsibilities • Lead the planning, scheduling and delivery of all preventative and reactive maintenance programmes across accommodation, public areas, and mechanical and electrical plant systems, • Develop and deliver annual OPEX, CAPEX, repair and refurbishment plans, on time and within budget, • Proactively control maintenance consumable costs against departmental budgets and revenue performance, • Drive product quality standards and property upkeep through regular strategy meetings, performance reviews and continuous improvement, • Oversee the implementation and ongoing use of the Engineering Management System (LOGIT / CAFM Explorer) to support efficiency and compliance, • Achieve monthly Net Promoter and Guest Review Index targets, maintaining exceptional standards of presentation and attention to detail, • Lead health, safety, compliance and building security activity, ensuring all statutory requirements, audits and inspections are met, • Produce clear cost-benefit analyses and business cases to support capital investment decisions, • Coach, train and develop the engineering team to maximise productivity and service quality, • Collaborate with hotel leadership and external stakeholders to deliver strategic objectives, support community initiatives, and promote apprenticeship and talent development About You As Cluster Maintenance Manager, you will show initiative, be able to prioritise your workload, and have an organised and methodical approach to your work. You will have an excellent understanding of Health and Safety in the workplace, plus a good understanding of legal compliance and record keeping. This role is based across our London Cluster, and you will support other Lead Engineers within the wider cluster. We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role as you begin your journey with us. To excel within this role, you will have: • Clear and influencing communicator with the ability to interact across all levels, • Ability to adapt and drive a continuous growth and transformational mindset, • Strong organisation skills with the ability to multitask, • Thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, refrigeration and HVAC equipment, • A cost-efficient and profit-driven approach, • The ability to identify and manage the best resources to achieve targets, • The ability to translate strategies into practical plans, • Confidence deploying time-in-motion exercises to ensure optimum cost engineering, • A track record of building and developing a guest-centric team culture, • A strong understanding of related H&S building and engineering requirements, • A coaching, supporting and challenging approach to deliver operational targets, • The ability to create an open environment Benefits You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits, which includes: • 35 days holiday, • Access to an external Employee Assistance Programme, • In-house company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working, • Training and development from day one, • £200 referral bonus when your friends or family join the team And once you smash your probation, you'll also receive: • Contributions to a pension scheme, • Involvement in our employee recognition schemes, • 50% discount in our restaurants, • Annual anniversary complimentary guest experience – overnight stay and dinner for two, • Cycle to Work Scheme, • Discounted room rates, • Spa discount, • Life Assurance Cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion – the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

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  • Maintenance Engineer
    Maintenance Engineer
    5 days ago
    £42240 yearly
    Full-time
    London

    Are you ready to embark on a journey with one of the most prestigious hotel chains in the world? Firmdale Hotels invites you to join our dynamic team at the illustrious Ham Yard Hotel. Renowned for our unparalleled commitment to excellence and creativity, we are seeking a talented Maintenance Engineer to elevate our standards even further. As a Maintenance Engineer at Firmdale Hotels, you will play a pivotal role in preserving the charm and functionality of our exquisitely designed properties. Your primary responsibility will encompass the meticulous upkeep of our distinctively decorated hotels, ensuring that every guest experiences the epitome of comfort and luxury. Responsibilities: • Execute a diverse range of maintenance tasks to uphold the unique aesthetics and functionality of our hotels., • Coordinate and oversee repairs, ensuring prompt resolution to maintain guest satisfaction., • Conduct routine maintenance inspections to identify and address any issues proactively., • Collaborate closely with other team members to prioritise tasks and meet project deadlines effectively., • Maintain clear and open communication channels with relevant stakeholders to ensure seamless operations., • Uphold Firmdale Hotels' commitment to excellence by delivering meticulous attention to detail in all maintenance activities. What you Need: • Comprehensive maintenance knowledge, with a strong understanding of mechanical, electrical, and plumbing systems., • Exceptional organisational skills, allowing you to manage tasks efficiently and maintain meticulous records., • Patience and a keen eye for detail, ensuring thoroughness in all maintenance endeavours., • Ability to work collaboratively in a team environment, demonstrating strong communication and interpersonal skills., • Dedication to meeting project deadlines and delivering results that exceed expectations What We Offer: • Competitive annual salary of £ 42,240.00 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Interim Hotel Procurement Specialist
    Interim Hotel Procurement Specialist
    6 days ago
    Full-time
    London

    INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Property Acquisition Partner - Commission Only
    Property Acquisition Partner - Commission Only
    21 days ago
    £30000–£100000 yearly
    Full-time
    London

    Property Acquisition Partner - Commission Only (£500-£2,000 per Opportunity) Location: London Zones 1-3, with a focus on Prime Central London Contract: Self-employed independent contractor Compensation: Commission only Hours: Flexible Experience: At least one year of sales experience required Help Grow a Luxury Short-Stay Property Network MadeStays is a property-technology company and luxury short-stay platform trusted by more than 3,000 guests. We help owners and operators position their homes for the global luxury short-stay market. Our proposition combines distribution across more than 10 rental channels with interior-design and presentation consultancy, access to professional photography, editorial listing creation, connected booking technology and the coordination of five-star short-stay experiences. Suitable homes can be distributed through MadeStays.com and channels including Marriott, Airbnb, Booking.com, Vrbo, Google Vacation Rentals, Plum Guide, Blueground Secret Escapes & more. We are looking for commercially driven Acquisition Partners to identify and introduce suitable London property owners and operators. This is a flexible, self-employed and commission-only opportunity. There is no salary, guaranteed income, fixed schedule or guaranteed workload. Why Join MadeStays? • Earn £500-£2,000 for each successful qualifying opportunity., • Work flexibly around your existing career, business or commitments., • Source opportunities independently while accessing MadeStays’ technology-led property acquisition engine., • Use a dedicated platform to claim opportunities, record activity and manage your pipeline., • Receive structured onboarding, approved sales materials and support from MadeStays., • Increase your opportunity access through consistent activity, quality and results. What You Will Do As an Acquisition Partner, you will: • Identify suitable homes, owners and professional operators across London Zones 1-3., • Research and approach potential property partners., • Introduce the MadeStays proposition clearly and professionally., • Understand each prospect’s property, objectives and preferred level of involvement., • Explain how MadeStays could improve the property’s presentation, reach, booking management and guest experience., • Submit qualifying opportunities through the MadeStays platform., • Progress conversations towards an owner consultation and potential agreement., • Maintain accurate updates and dated next actions., • Work with MadeStays as properties progress through assessment, contracting and onboarding. Acquisition Partners cannot approve properties, select the final service model, change commercial terms, guarantee financial performance or enter into agreements on behalf of MadeStays. Build With Your Network - and Ours Develop opportunities through your own relationships and prospecting while gaining performance-based access to MadeStays’ property acquisition engine. The lead engine identifies and organises prospective opportunities by territory, providing eligible partners with a structured pipeline of owners and operators to claim, contact and progress. This is more than a static lead list. Opportunity ownership, communication history, activity and next actions are managed through one connected system. Access depends on opportunity availability, territory, performance, lead quality and compliance with the Acquisition Partner Agreement. A specific number of leads or successful outcomes is not guaranteed. What You Will Be Introducing MadeStays helps owners and operators improve how qualifying homes are positioned, presented, distributed, booked and operated. Our platform brings availability, bookings, guest communication, operational coordination and reported earnings into one place, giving property partners a more connected way to manage and grow their short-stay business. Owners can retain responsibility for delivering the physical stay while MadeStays manages the commercial marketing and booking layer. For suitable London homes, Fully Managed provides more comprehensive commercial and operational support. Every property assessed. Only qualifying homes published. Commission Commission is determined by the service model, exclusivity and property category: • £500 for an approved Marketing & Booking operator., • £1,000 for an exceptional Marketing & Booking operator, subject to written approval., • £1,000 for an approved Fully Managed property., • £2,000 for an exceptional Fully Managed property, subject to written approval., • Bespoke written commission for Fully Managed multi-property portfolios. MadeStays determines the final service model, property classification and applicable commission. Commission is earned and paid according to the current Acquisition Partner Agreement. Who We Are Looking For You must have: • At least one year of sales experience., • Confidence approaching property owners and business decision-makers., • Strong written and verbal communication., • The ability to work independently and manage a sales pipeline., • Good organisation and consistent follow-up habits., • Familiarity with London and and property marketing and its property market. Experience in estate agency, lettings, property sourcing, hospitality, recruitment, business development or another commission-led environment is particularly relevant. Existing property relationships are helpful but not required. How to Apply Apply through our partner page at https://madestays.com/partners/apply?src=indeed We will verify that you have at least one year of sales experience. Eligible applicants will then receive the Acquisition Partner Agreement, onboarding information and instructions for getting started.

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  • Field Service Engineer
    Field Service Engineer
    1 month ago
    £12–£20 hourly
    Full-time
    Potters Bar

    Gaming Machine, Pool Table & Jukebox Service Engineer Location: Hertfordshire, North London and surrounding areas Job type: Full-time, permanent Company: Crystal Leisure Ltd Salary: Competitive, dependent on experience Benefits: Company vehicle, fuel card, tools, uniform and workplace pension About the role Crystal Leisure Ltd is looking for a reliable and practical Field Service Engineer to install, maintain and repair gaming machines, pool tables, jukeboxes and associated leisure equipment across our customer locations. You will work mainly in pubs, clubs and other hospitality venues, responding to service calls and ensuring that equipment is safe, presentable and operating correctly. This is a field-based role involving regular travel throughout Hertfordshire, North London and the surrounding areas. Previous experience with gaming or leisure equipment would be an advantage, although training can be provided to a candidate with strong electrical, mechanical or technical ability. Main responsibilities • Diagnose and repair faults on digital gaming machines, fruit machines and other amusement equipment., • Service and repair pool tables, including coin mechanisms, ball releases, cushions, cloth and levelling., • Diagnose and repair digital jukeboxes, amplifiers, speakers and associated audio equipment., • Install, exchange and remove equipment at customer premises., • Configure equipment, internet connections, routers and basic network settings., • Complete preventative maintenance and equipment safety inspections., • Carry out software updates and basic equipment programming., • Maintain accurate digital job sheets, service records and parts-used information., • Manage spare parts and tools carried in the company vehicle., • Keep equipment clean, secure and professionally presented., • Communicate clearly with venue managers and staff., • Escalate recurring or complex technical faults when required., • Assist with machine collections, cash handling or meter readings where authorised and properly trained., • Follow company procedures relating to security, cash, data protection and health and safety., • Participate in an agreed out-of-hours or weekend call-out rota. Essential requirements • Good practical electrical, mechanical or technical skills., • Ability to diagnose faults logically and work independently., • Basic understanding of computers, software and networking., • Good communication and customer-service skills., • Reliable, organised and able to manage a daily workload., • Comfortable working in pubs, clubs and hospitality venues., • Physically capable of moving equipment safely with appropriate assistance and handling equipment., • Full UK driving licence., • Willingness to travel throughout the company’s service area., • Flexibility to work occasional evenings, weekends and bank holidays as required., • Honest and trustworthy, particularly when working around cash and valuable equipment. Desirable experience Experience in any of the following would be beneficial: • Gaming, amusement or fruit machines., • Pool tables and coin-operated equipment., • Digital jukeboxes and commercial audio systems., • Electronic or electrical fault-finding., • Computers, routers, Wi-Fi and network cabling., • AV, CCTV, alarms or other field-service equipment., • Working in pubs, clubs, arcades or the wider leisure industry., • PAT testing or relevant electrical qualifications. What we offer • Competitive salary based on experience., • Company vehicle and fuel card., • Company phone or tablet., • Tools, equipment and uniform., • Full product and systems training., • Workplace pension., • Holiday entitlement., • Overtime and call-out opportunities., • A varied, hands-on position with opportunities to develop your technical skills., • The opportunity to work with both established leisure equipment and new interactive gaming technology. Working hours The normal working pattern will be agreed with the successful applicant. Because our customers operate within the hospitality sector, some evening, weekend and bank-holiday work may be required. Participation in an on-call rota may also form part of the role. How to apply Please send your CV together with a short explanation of your relevant technical or field-service experience. Applicants from electrical, mechanical, AV, IT, vending, security or similar service backgrounds are encouraged to apply.

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