Food & Beverage Supervisor
3 days ago
Cardiff
We are seeking a dynamic and experienced Food & Beverage Supervisor to leadall food and beverage operations at a busy golf club in Cardiff. This role is responsible for delivering exceptional bar and catering experiences across our restaurant, bars, halfway house, and function spaces. The ideal candidate is service-driven, detail-oriented, and capable of managing staff, enhancing member satisfaction, and maintaining profitability. Key Responsibilities: • Oversee day-to-day food and beverage operations across all outlets, including the clubhouse restaurant, lounge, function facilities, and halfway house., • Lead, train, and develop a high-performing team of front-of-house staff and banquet personnel., • Ensure outstanding Member and guest service, maintaining a welcoming and professional atmosphere., • Work closely with the Chef and kitchen team to coordinate menu planning, food presentation, and event catering., • Develop and execute service standards, operating procedures, and staff scheduling to maximise efficiency and service quality., • Manage stocks, purchasing, and cost controls to meet financial targets., • Develop, plan and oversee private events, competition catering, banquets, and seasonal promotions., • Handle Member feedback and resolve complaints with professionalism and urgency., • Maintain compliance with health, safety, and licensing regulations., • Report regularly to senior management on department performance, revenue, and areas for improvement. Qualifications: • Minimum 3–5 years of food & beverage management experience, ideally in a golf club, private club, or hospitality venue., • Proven leadership and team management skills., • Strong understanding of hospitality financials, stock control, and labour cost management., • Excellent communication and interpersonal skills with a Member-first mindset., • Experience with event planning, banquets, and high-volume service preferred., • Proficient with POS systems, MS Office, and F&B management software., • Degree or diploma in Hospitality Management or a related field is an asset. Working Conditions: • Must be available to work evenings, weekends, and bank holidays., • On-site role in a fast-paced, Member-focused environment., • Some lifting and physical activity required during events and service hours. Why Join Us? • Work in a scenic, community-oriented golf club environment., • Competitive salary., • Golf privileges., • Opportunities for professional growth and training in a well-established club., • On-site free parking