Food & Beverage Supervisor
hace 2 meses
Cardiff
Food & Beverage Supervisor - Location: Cardiff Salary: £28,000 + Excellent Benefits Hours: Full-time, including days, weekends & bank holidays About the Opportunity We're working with a prestigious, well-established Members Club that is seeking an exceptional Food & Beverage Supervisor to take ownership of day-to-day operations across its restaurant, bars, function suites. This is a fantastic opportunity for an experienced hospitality professional who thrives in a fast-paced, service-led environment and is passionate about delivering outstanding experiences to Members and guests. If you are a confident leader, committed to high standards, and keen to progress your career within an exclusive, scenic club setting, this role offers the perfect platform. Key Responsibilities • Oversee all daily food & beverage operations across multiple outlets, ensuring seamless and efficient service. * Lead, train, and mentor a high-performing front-of-house team, including restaurant, bar, and events staff. * Deliver exceptional hospitality at every touchpoint, championing a warm, professional, Member-focused environment. * Collaborate closely with the Chef and kitchen teams on menu planning, food presentation, and event catering. * Establish and maintain service standards, operating procedures, and effective staff scheduling. * Monitor and manage costs to support departmental profitability. * Take full responsibility for stock management across all locations, including ordering, rotation, and monthly stocktakes. * Plan, coordinate, and execute private events, banquets, competitions, and seasonal promotions. * Handle Member feedback and resolve issues promptly and professionally. * Ensure compliance with all health, safety, and licensing regulations. * Report regularly to senior management on financial performance, operational efficiency, and areas for improvement. About You • 2-4 years' experience in a food & beverage supervisory or management role - golf club or private club experience is highly desirable but will take other hospitality industry experience. * Proven ability to lead, engage, and motivate teams. * Strong understanding of hospitality financials, labour management, and stock control. * Excellent communication and customer service skills with a member-first approach. * Confident managing high-volume service, events, and banqueting. * Competent using POS systems, MS Office, and F&B management software. * Comfortable with the physical nature of hospitality, including event set-up and service duties. Working Conditions • On-site role within a busy, member-driven hospitality environment. * Full time opportunity over 5 days * Flexibility required to work evenings, weekends, and bank holidays. * Hands-on position involving some manual handling during events and peak service periods. Why Apply? • Join a respected and welcoming Members' Club in a beautiful setting. * Competitive salary and benefits package. * Golfing privileges. * Supportive leadership and genuine opportunities for professional development. * Free on-site parking.