Senior Data Centre ICT Shift Technician
5 days ago
Hounslow
Senior ICT Data Centre Shift Technician Data Centre Stockley Park, West London Your new employer is one of the UKs largest facilities management providers, looking to hire a Senior ICT Shift Technician to join their fast-growing data centre team in Stockley Park. This is an exciting opportunity to work in a critical 24/7 environment, taking ownership of ICT operations, supporting junior engineers, and ensuring systems are fully operational. There is strong training, upskilling, and clear progression into senior or specialist ICT roles. What you'll be doing: • Overseeing ICT systems across the data centre, including DCIM, SCADA, BMS, VESDA, and alarm monitoring, • Managing and completing ServiceNow tickets, emails, and job queues within SLA timescales, • Carrying out racking/stacking, patching, break-fix, decommissioning, and infrastructure installations, • Troubleshooting ICT faults and escalating issues where required, • Maintaining accurate documentation, shift handovers, and system updates, • Supervising junior engineers and acting as the point of escalation during shifts, • Ensuring compliance with health & safety, permit-to-work procedures, and client standards, • Monitoring stock levels and reporting requirements to management What you'll get in ...