Nhs service manager jobs in London - Page 2Create job alerts

Significant experience at Senior Service Manager / Operational Manager level within Planned Care or acute services. The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpat

The role is to work closely with the General Manager and Service Manager to oversee outpatient, diagnostic, 2ww and day‑care services and support the management of clinical staff, providing an opportunity to develop management skills including capacity planning, problem solving, negotiation and re

The Women's Health Leadership Team at Homerton Healthcare NHS Foundation Trust is seeking a motivated and enthusiastic Service Manager to join the team. You will support the smooth running of NICU, Obstetric and Gynaecology services by overseeing daily activity, income, administrative functions and

The role involves working with the liaison service team manager and fellow consultants to provide clinical expertise in assessing and managing patients in the hospital, and to develop training for hospital teams. Consultant Liaison Psychiatry (Full-time). West London NHS Trust is delighted to announ

Significant experience working within NHS cancer services or pathway management. Service Delivery Manager - Cancer Performance & Improvement. Service Delivery Manager – Cancer Performance and Improvement.

The Delivery Manager is responsible for the overall performance of the Emergency Department and reports to the Service Manager. Support the directorate’s implementation of service improvement and general development of services. Resolve operational problems and, when necessary, Escalate to the Ser

NHS is seeking a Service Delivery Manager in Greater London. The ideal candidate will have experience in staff management and service improvement, with strong problem-solving and leadership skills.

Requirement to work from Pact’s office at HMP Wandsworth 2 days per week and on site for the remaining days based on service needs. Be the voice that drives change. Be the bridge between families and prison healthcare. For too long, families and carers have been shut out of the prison healthcare system, unable to support their loved ones when they need it most. Yet, their knowledge, experience, and insight are invaluable. When families are involved, outcomes improve—for prisoners, families, the NHS, and the criminal justice system as a whole. That’s where Listen to Families London comes in. This groundbreaking project, commissioned by NHS London, is transforming how prison healthcare services engage with families and carers. Over the past two years, we’ve gathered the voices of more than 1,500 people, ensuring their experiences shape better healthcare in prisons. The Role: Champion Lived Experience, Drive Real Change We are looking for an inspiring individual to take this pioneering initiative to the next level. This is a rare opportunity to work at the intersection of healthcare, justice, and lived experience—ensuring that families and carers are not just heard, but listened to. You will lead a dynamic project that operates in a quarterly cycle of listening, feedback, and action—working directly with families, NHS teams, prison services, and policymakers to make real, lasting improvements in prison healthcare. At the heart of this project is our Family Team—a group of people with lived experience of supporting loved ones in prison. You will ensure their voices remain central to everything we do, consulting and involving them at every stage. What We’re Looking For We need a strategic thinker, a powerful communicator, and a fearless advocate. You’ll have: Experience leading service user involvement or public voice programmes. A deep understanding of the criminal justice system, prison healthcare, or both. The ability to engage with families from diverse backgrounds—understanding their struggles, frustrations, and hopes. Confidence to work at a senior level, influencing NHS decision-makers and challenging the system where necessary. We strongly encourage applications from people with lived experience—whether you’ve had a family member in prison, or have been in prison yourself. Why This Role Matters This is more than just a job—it’s an opportunity to challenge, influence, and change the way prison healthcare services work. If you are passionate about amplifying the voices of families, breaking down barriers, and creating a more just and compassionate system, we want to hear from you. Join us. Be the voice that makes a difference. Apply today. Organisation: Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do. What we offer: Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the button. Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison. You may have experience of the following: Head of Family Voice and Engagement, Head of Lived Experience and Co‑Production, Senior Public Voice Lead, Head of Service User Involvement, Director of Family and Carer Engagement, Head of Patient and Family Experience, Strategic Engagement Lead (Health and Justice), Head of Stakeholder and Lived Experience Programmes, Family and Carer Advocacy Lead, Head of Participation and Engagement, Health Inequalities Programme Lead, Criminal Justice Health Engagement Lead, and Co‑Production and Influence Manager. REF-(Apply online only)

Job Title: Senior Staff Nurse Renal Dialysis Location: Thamesmead Salary: £36,846 £44,515 per annum + £4,500 location allowance Hours: Full-time, 37.5 hours per week - Closed Sunday We are currently recruiting for an experienced Senior Staff Nurse to join a well-established renal dialysis clinic in Thamesmead. This is an excellent opportunity to join a leading healthcare provider delivering high-quality, patient-centred care in partnership with the NHS. This role is ideal for a nurse with strong renal experience who is looking to progress into a senior position with leadership responsibilities. Key Responsibilities Act as Nurse in Charge and deputise for the Clinic Manager when required Deliver high standards of patient-centred renal care Support and mentor junior nurses and healthcare staff Undertake patient assessments and manage care programmes Prepare and monitor dialysis equipment and treatment systems Review pre and post haemodialysis care with patients Contribute to continuous improvement and clinical governance initiatives Requirements Registered General Nurse (RGN) with valid NMC registration Minimum 2 years experience in a renal dialysis setting Knowledge of the NMC Code of Professional Conduct Renal qualification (ENB 136 or equivalent) or working towards Mentorship/Teaching qualification (desirable) Strong communication and leadership skills Ability to work effectively within a multidisciplinary team Salary & Benefits £36,846 £44,515 per annum (depending on experience) £4,500 location allowance 35 days annual leave (inclusive of bank holidays), increasing with service No night shifts or Sunday working Paid breaks and overtime opportunities Christmas Day and New Years Day off Company pension and life assurance Blue Light Card eligibility Ongoing training and career development Employee wellbeing support and benefits platform Referral scheme (up to £1,000) About the Role 1:4 nurse-to-patient ratio, allowing time for high-quality care Structured 8-week supernumerary induction programme Supportive senior leadership team and mentoring structure Modern, well-equipped dialysis clinic Apply If you are a dedicated renal nurse looking for your next step into a senior role, apply today to be considered. Please note: Applicants must have current clinical experience within a renal dialysis setting. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy. TPBN1_UKTJ

RRGHC is a leading healthcare recruitment agency committed to delivering high-quality, compliant staffing solutions to healthcare providers across the UK. We support hospitals, care homes, supported living services and private healthcare organisations with reliable, skilled professionals. With a strong focus on personalised service and long-term partnerships, we help clients meet their staffing needs efficiently while upholding the highest standards of care and compliance. Job Summary We are seeking a proactive, results-driven Business Development Manager to grow our client base and revenue. You will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and promoting our healthcare staffing services to key decision-makers in organisations such as NHS trusts, private hospitals, nursing homes, and care providers. Key Responsibilities Business Growth: Identify, target and secure new clients within the healthcare sector, such as hospitals, clinics, care homes and community healthcare providers. Generate leads through networking, cold outreach, referrals, and industry events. Negotiate contracts, rates, and service agreements. Relationship Building: Develop and maintain strong relationships with existing and potential clients (e.g., NHS, care homes, private clinics). Understand clients’ staffing needs, workforce shortages, and compliance requirements. Act as the primary point of contact for key accounts. Client Engagement: Lead meetings, presentations, and negotiations to convert prospects into long-term partners.Conduct regular client visits and service reviews. Contract & Tender Management Respond to tenders and framework agreements (common in healthcare staffing). Manage service level agreements (SLAs) with healthcare clients. Ensure compliance with healthcare staffing regulations and contractual obligations. Market Research & Strategy Monitor healthcare staffing trends, demand for nurses, and competitor activity. Identify opportunities in new markets, NHS trusts, private hospitals, and care home groups. Develop business development plans and sales forecasts. Collaboration: Work closely with internal recruitment and account teams to ensure seamless onboarding and service delivery. Communicate client needs such as: Nurses specialists, Shift patterns, compliance requirements. Ensure high quality candidates placements. Reporting: Maintain accurate records of client interactions, pipeline activity and sales outcomes. Revenue & Performance Management Achieve monthly/quarterly sales targets. Track KPIs such as client acquisition, revenue growth, and placement numbers. Prepare reports on business performance and pipeline opportunities. Skills & Qualifications Experience: Proven track record in business development, sales, or account management, ideally within healthcare staffing, recruitment, or a related service sector. Planning & Organisation: Strong organisational skills with the ability to manage multiple opportunities effectively. Professionalism: Understanding of healthcare compliance and professional standards is desirable. Sales & Business skills – Business development, Negotiation, Account management, Strategic planning. Healthcare Industry Knowledge- Understanding of nursing roles and healthcare staffing needs, Knowledge of healthcare compliance and regulations. Communication Skills - Relationship building, Client presentations, Stakeholder management What We Offer Competitive salary with performance-based incentives Part Hybrid Working. Supportive team environment and ongoing professional development

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Medirest. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Could you shine as Medirest's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/2204/93129001/52804303/STC #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

PFI Contract Compliance Manager | Princess Royal University Hospital (covering Orpington & Beckenham) A leading facilities management provider is seeking a PFI Compliance Manager to support the commercial and contractual performance of a major healthcare partnership. Reporting into the Key Account Director and working closely with senior operational and quality teams, you'll play a central role in ensuring the PFI contract is delivered compliantly and transparently across three busy hospital sites. The Role You'll take ownership of performance reporting, KPI validation, audit activity and commercial compliance. Based primarily at PRUH, you'll act as a key link between service delivery and senior stakeholders, providing clarity on how the contract is performing and where improvements or efficiencies can be made. What You'll Be Responsible For Managing contract compliance from operational delivery through to commercial outcomes Reviewing KPI data, deductions and payment mechanism outputs Producing accurate performance, compliance and commercial reports Ensuring CAFM data is accurate and audit-ready Leading audit cycles and embedding best practice Analysing operational and financial data to identify risks, trends and opportunities Supporting discussions around SLAs, contractual queries and commercial disputes Building strong working relationships with client-side stakeholders Why This Role Stands Out Long-term stability with a secure healthcare PFI partnership Strong exposure to commercial decision-making and client interactions Ideal for someone stepping up from a performance, commercial or contract support background High visibility and real influence over how the contract operates What We're Looking For Experience in PFI, PPP or complex FM commercial contracts Strong understanding of SLAs, KPIs and contractual mechanisms Confident analysing data and producing clear written reports Skilled in stakeholder engagement and commercial conversations Knowledge of contract clauses and disputes (NHS background desirable) If you're looking for a role where you can make a genuine impact on a major healthcare PFI contract and develop your commercial expertise, we'd love to hear from you. Apply now to find out more. RG Setsquare is acting as an Employment Agency in relation to this vacancy

JOB TITLE: Accounts & Tax Manager ROLE TYPE: Full Time, Permanent LOCATION: Choice of multiple office locations TBC HOURS/DAYS (per week): TBC SALARY RANGE: £50,000 to £55,000 per annum (DOE) NOTICE & PROBATION PERIODS: TBC COMPANY CULTURE & SUMMARY: My client is a UK-based accounting and advisory firm headquartered in London. The company provides services aimed mainly at SMEs and growing businesses, including bookkeeping, payroll, tax planning, management accounts, cash-flow forecasting, and outsourced finance functions JOB ROLES/RESPONSIBILITIES (include but not limited to): They’re seeking an experienced GP Accounts and Tax Manager to oversee financial management for General Practitioner (GP) clients. This role will involve managing/reviewing GP accounts, reviewing and submitting superannuation certificates, handling tax matters, advising clients on drawings and withdrawals, and submitting annual estimates on PCSE. The ideal candidate combines strong technical accounting skills with excellent client advisory capabilities. My client are seeking a team member who is experienced in handling NHS Pension Scheme requirements for our clients. The role will involve liaising with the NHS to obtain Annual Allowance Pension Savings Statements (AAPSS), reviewing and calculating Annual Allowance positions, and completing all associated RPPS reporting and compliance work. • Prepare and file tax returns accurately and within agreed deadlines., • Maintain compliance with relevant tax regulations and internal quality standards., • Identify, investigate, and resolve tax-related issues or discrepancies in a timely manner., • Maintain clear, accurate, and complete working papers to support tax computations and filings., • Communicate professionally with clients, manage expectations, and provide timely responses., • Build strong client relationships to enhance satisfaction and retention., • Work effectively with UK and India teams to achieve objectives., • Provide advice, problem-solving support, and training to colleagues on tax return processes., • Be approachable and available to assist team members and clients. ANY SPECIFIC TRAINING/QUALIFICATIONS/EXPERIENCE REQUIRED: • Strong time management and prioritisation skills and excellent communication/ interpersonal abilities., • Problem-solving mindset and collaborative approach and ability to work under pressure while maintaining accuracy., • Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience)., • Experience in tax compliance and client service., • Familiarity with UK tax regulations and filing processes., • Full UK Right to Work (no sponsorships will be provided) INTERVIEW & START DATES: ASAP

The Customer Service Supervisor is responsible for supervising day‑to‑day customer service operations within the non‑clinical recruitment department of a healthcare recruitment agency. The role focuses on front‑line service delivery, staff supervision, performance monitoring, and issue escalation, ensuring service procedures and standards are followed consistently. This is a non‑clinical, supervisory role with no responsibility for clinical decision‑making, service strategy ownership, or departmental management. Key Duties and Responsibilities • Supervise customer service staff providing support to non‑clinical recruitment activities, • Provided high-quality customer support through phone, email, and face-to-face interactions, always maintaining a professional, friendly, and customer-focused approach, • Handled customer enquiries, complaints, and service requests efficiently, ensuring timely resolutions that met both customer expectations and company standards, • Allocate daily workloads, tasks, and priorities to service teams, • Monitor service queues, response times, and resolution outcomes, • Ensure service procedures and operational guidelines are followed consistently, • Check the quality and accuracy of customer service interactions and documentation, • Maintained accurate and up-to-date customer records using Customer Relationship Management (CRM) systems, ensuring data integrity and full compliance with General Data Protection Regulation (GDPR) requirements., • Followed all company policies, procedures, and compliance requirements, maintaining a high standard of professionalism at all times., • Ensure service delivery meets agreed internal service standards and SLAs, • Identify recurring service issues and escalate them to management, • Support the implementation of service improvements introduced by senior management, • Act as the first escalation point for non‑clinical service queries or complaints, • Support service delivery to healthcare clients, including NHS trusts and private providers, • Ensure clear and professional communication with non‑clinical candidates throughout the recruitment process, • Assist in resolving service‑related issues promptly and professionally, • Provide day‑to‑day guidance, support, and coaching to customer service staff, • Supported the onboarding and training of new team members, helping them settle into their roles and understand processes quickly., • Monitor individual performance and provide feedback to improve service quality, • Raise performance or conduct concerns to the line manager where appropriate, • Supervise administrative recruitment compliance activities, including:, • Right to Work documentation checking, • DBS coordination (where required), • Records management and document accuracy, • Ensure records are maintained accurately and in line with procedures, • Escalate compliance issues or risks to management for review, • Maintain basic service performance records and reports, • Provide regular updates to the Operations Manager or Service Manager, • Communicate service issues, staffing concerns, and operational risks appropriately, • Participate in team meetings and service update briefing Skills & Competencies Experience supervising customer service or support teams Strong organisational and communication skills Ability to manage workloads and priorities in a fast‑paced environment Good problem‑solving and customer handling skills Attention to detail in administrative and service tasks Experience & Qualifications Previous experience in a customer service or supervisory role Experience supporting operational service delivery Education to secondary level or equivalent experience Supervisory or customer service training desirable

Evolve are partnering with an independent pharmacy chain who are seeking a Pharmacist/Pharmacist Manager to join their team at their store in South East London (SE9). Working with around 1,300 items per month, you’ll be responsible for delivering a range of high-quality pharmacy services, including all NHS services as well as a handful of private services, with an opportunity to help grow and expand these offerings. This is a full-time, permanent opportunity, with a standard working pattern of Monday to Friday (9am–7pm) and Saturday (9am–2pm). However, there is flexibility available around these hours. What’s on offer? Excellent Salary & Benefits - A competitive starting salary of up to £65,000 DOE, plus pension and more! Greater Impact - Work in a small, specialised team where your contributions visible and directly shape the company’s success. Ideal Requirements for the Pharmacist/Pharmacist Manager • A GPhC-registered Pharmacist who is passionate about delivering high-quality care and making a real difference to patients’ health and wellbeing., • Someone who thrives in a clinical role, with the ability to deliver and grow NHS and private services, helping to shape and expand the pharmacy’s offering., • A confident professional with excellent communication skills, able to build strong relationships with patients and other healthcare professionals to support outstanding care., • A proactive and patient-focused individual who is committed to safe, accurate dispensing and continuous improvement, always striving to enhance patient safety and service quality. Role Responsibilities for the Pharmacist/Pharmacist Manager • Ensure full compliance with GPhC and NHS England standards, maintaining the highest levels of professional, ethical, and legal practice., • Take accountability for patient safety, including accurate dispensing, controlled drugs management, and error prevention., • Supervise the safe preparation and supply of medicines, ensuring prescriptions are clinically appropriate and correctly dispensed., • Be accountable for the delivery of all NHS and commissioned services, ensuring quality, compliance, and continuity of care. Recruitment Process 2 stage interview process Interview with a hiring manager who is a passionate and experienced leader, values your ideas, mentors your growth, and is committed to helping you succeed in this role. Excited to learn more? Click apply or reach out to the Pharmacy recruitment team for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic

We are recruting on behalf of a client for a Clinical Nurse Advisor to join their growing business. Our client are a leading player in the Wound care, Stoma and Continence therapy areas. * Job Title Clinical Nurse Advisor * Region covered is London, Essex and East Anglia Benefits * Basic Salary £ 36k to £38k * Car allowance at £525 per month * Lunch allowance £5 per day * OTE £8,000 at 100% - with escalators available * Company pension * 25 Days A/L * Learning & Development - Professional development and progression. * Lifestyle Benefits - Employee Assistance Programme offers a range of services including financial, wellbeing and counselling via Wisdom Wellbeing. * A range of discounts are offered via Bright Exchange * Online GP Services -Access to an online GP service 24/7 Job Summary The Clinical Nurse Advisor will provide best in class clinical training in order for our NHS partners to best treat their patients. The CNAs are tasked with supporting the Sales function with account growth through education, training and account development. This will include delivering clinical teaching, conducting audits, running evaluations and working closely with customers to identify areas of improvement and presenting the solutions back to the customers to better improve the position of the products for their patients. Roles and Responsibilities * Presenting and clinical detailing of products. * Providing clinical training across acute and community sectors to support new formulary inclusions and account development. * Assisting customers with the development of educational materials for their local areas. * Providing education presentations to support local study days and conferences. * Identifying and maximising opportunities and working in collaboration with the Business Development Manager and Territory Manager to achieve commercial success. * Assisting with the development of new products and work with the marketing team to uncover opportunities in the market and improve upon current products available. * Responsible for developing / writing clinical support papers and posters, writing up case studies. * Conducting audits and supporting product evaluations with customers. Apply now

Client Name: Homerton University Hospital Role: Scrub Nurse Rates: £18.43 - £23.75 per hour Shifts: Available Monday to Friday 08:00-18:00 Key Responsibilities: Monitor and maintain a safe and sterile environment for the patient throughout the surgical procedure. To safely identify, prepare, check and assemble equipment required for the relevant operating list Prepare and organise the clinical area to receive patients for elective, emergency, and trauma procedures. Coordinate and maintain adequate stock levels of drugs, stores and implants liaising with the Theatre Manager and / Procurement. Actively support patients and their families, communicating clinical information using various methods to ensure effective understanding. Demonstrate and develop clinical assessment skills and prioritise the care for patients undergoing a surgical / anaesthetic procedure. Contribute to the continuing development of patient care within the operating theatres, e.g. through sharing knowledge and expertise as required. Essential Qualifications: Current NMC/HCPC registration At least 1 years' post-graduate experience. 6 months recent UK experience within the last 3 years Benefits of Working with Medacs Healthcare: Access to Health Assured employee well-being support. Dedicated consultant support and guidance. Comprehensive compliance support. 24/7/365 service availability. Holiday pay and pension scheme. Online CPD training opportunities.Why Choose Us? Flexible Working: Create a work-life balance with flexible shifts to suit your needs. First Access to Shifts: Secure shifts across multiple NHS trusts through Medacs Healthcare. Unwavering Support: Benefit from a dedicated consultant, revalidation support, and 24/7 service. Wellbeing Matters: Access Care4Carers, our employee well-being program.Ready to Make a Difference? With your skills and passion for patient care as a Scrub Nurse you will be an asset to the theatre team, working within a leading London NHS Trust on your terms! How to Apply Please apply online using the form below and attach a copy of your up-to-date CV. Unfortunately, we cannot process applications for candidates who cannot provide evidence of a UK right to work. We are committed to creating a diverse and inclusive workplace and welcome applications from all backgrounds

We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Enfield. This role is working full time, 40 hours per week. You must be flexible to work within the hours of the business. This role has a salary of up to £31,000 per year depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Assistant Manager also known as our Club Operations Manager, you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App – for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards – Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training – IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service #BB1 TPBN1_UKCT

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Borehamwood Club offering a 15 hour contract. This role requires full flexibility and you will be required to work evening and weekend shifts. The Role You’ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits (email address removed) – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App – for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards – Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training – Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We’re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18

We are expanding our UK Technology Enabled Care channel and are now recruiting for a TEC Business Development Manager for the South East and London region, to join us at a this pivotal time of growth. This is an exciting opportunity to represent marketleading connected care solutions that genuinely enhance people's safety, independence, and quality of life. BASIC SALARY: £50,000 - £60,000 BENEFITS: · 1st year Commission £15,000 (paid quarterly). · Company Car or Car Allowance option. · 23 days Annual Holiday Plus Statutory Days (rising to 26 days holiday after 3 years' service). · Contributory Pension (5%). · Private Healthcare. · Life Assurance x4. · Employee Discount Scheme and Employee Assistance programme. LOCATION: Home-based covering both the South-East and London - overnight stays will be required on occasion. COMMUTABLE LOCATIONS: Luton, Milton Keynes, Northampton, Hertford, St Albans, Peterborough, Cambridge, Stevenage, Chelmsford, Bedford JOB DESCRIPTION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. As our TEC Business Development Manager, you'll build strong relationships across our NHS Partners, Care Providers, Supported Living, Housing Associations, Local Authorities and Contractors, helping them adopt modern, digital-ready assistive technology, for proactive and preventative care. You'll play a key role in transforming how communities deliver safer, smarter care. KEY RESPONSIBILITIES: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. You will: · Own and deliver a regional growth strategy across Care Providers, NHS, local authorities, housing, supported living, developers and contractors. · Build, manage and convert a strong pipeline of new business and account growth opportunities. · Achieve and exceed sales targets through proactive, opportunity-led activity. · Develop trusted relationships with key stakeholders including C/D Suite, providers and procurement teams. · Lead customer engagement through site visits, demos, trials and solution discussions. · Deliver consultative, solutions-led sales aligned to customer needs and outcomes. · Produce high-quality proposals, presentations and tender responses. · Maintain accurate CRM records, pipeline management and reliable forecasting. · Collaborate closely with technical and delivery teams to scope and implement solutions. · Identify and develop opportunities within new build and refurbishment schemes. · Bring new and innovative assisted living and TEC solutions to market. · Provide market insight, identify trends and support continuous business improvement. · Represent the business professionally at events, meetings and across the sector. PERSON SPECIFICATION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. Essential criteria you will bring to this job: · Proven track record in tech-led sales, ideally within public sector, with consistent target achievement. · Strong interest in, or the ability to quickly learn, telecare and assistive technology and their application in care, housing and health environments. · Experience engaging multiple stakeholders across complex sales cycles, including tenders and procurement processes. · Highly organised and self-sufficient, with the ability to manage your own territory, pipeline and priorities. · Confident working both independently and collaboratively, with a proactive, solutions-led mindset. · Professional, approachable communicator with a clear customer-first approach. · Ambitious, target-driven and motivated by improving outcomes across health and social care. OUR COMPANY: We are a leading force in assisted living and technology-enabled care, delivering smart, connected solutions that improve safety, independence and quality of life. From telecare and remote monitoring to assistive technology, we support organisations across health, housing and care to deliver better outcomes at scale. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Medical Sales Representative, Territory Sales Manager, Account Manager, Business Development Manager - Patient Monitoring Systems, Local Authorities, NHS, MedTech, Supported Living, Medical Devices, Telecare, Telehealth, Digital Health, Remote Monitoring, Nurse Call INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18474, Wallace Hind Selection

Job Title: Helpdesk Operative Location: UCLH Hospitals, London CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in London. The main feature of this role will be to provide exceptional customer service and ensure effective operation of the site wide helpdesk. To offer support to the CBRE managerial staff on site and provide administrative support to the contract, maintaining concise records and details of CBRE and client information. The role will require close liaison with the engineers, office team, site team and client. Including various ad-hoc duties. This role will form part of the CBRE UCLH team who provide first line support for all reactive calls reported by the NHS Trust and staff on site. CBRE provide 24/7 service delivery support for the hospitals. RESPONSIBILITIES Take full ownership of the helpdesk and PPM management systems ensuring key stakeholders are kept up to date with any outstanding issues (overdue PPM's, issues with completed PPM's, corrective works from PPM, outstanding reactive work orders). Management and control of all Helpdesk calls/work orders and the day to day running and tracking of all reactive tasks. Consistently liaise with any/all stakeholders who have on-going problems to resolve these in a timely manner, ensuring an explanation is provided for any delays (i.e. parts on order, out of hours work etc) Ensuring that the helpdesk system and telephones are always manned. Answering all calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Monitoring calls received from the customer through to call completion and updating records Liaise and keep site teams informed on all aspects of problems, defect and deficiencies. Raising the correct work orders on the CAFM system, ensuring all information is fully detailed, documented and tracked regularly. Raise and assign work orders to relevant resources. Closure of vendors work orders on the CAFM system, ensuring all paperwork is saved and forwarded to site teams and requestors are kept fully updated on progress. Ensure all works orders are 'closed off' once completed satisfactorily. Weekly/monthly allocation and closure of PPM tasks on the CAFM system. Produce daily/weekly/monthly progress reports detailing reasons for tasks complete/outstanding as necessary and as required. Compiling and entering information required for the client monthly reports. Preparing the figures to ensure the best results are met and achieving the timescales met. Customer contact (internal and external), which may involve travel to other sites. Ensuring full auditable trails of all jobs (reactive and PPM). Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Contact vendors to obtain dates for upcoming PPMs in line with OP18 dates. To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope. Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations. Promote and maintain CBRE culture. Effective communication with all levels of internal teams and external customers. Familiar with daily operations and the specific scope of the contract. Undertake any ad-hoc duties as instructed by the Helpdesk & Systems Manager, Head of Compliance or Account Director. PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Proficient in the use of MS Office applications. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Experience of working within an NHS or Healthcare environment would be advantageous. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required

You will be leading the Hillingdon Team. This role is not formally hybrid, however, there may be occasional opportunities to work from home on a non-contractual basis, depending on business needs and diary commitments. This is a brand-new role on an exciting new IPS employment support contract with a charity that’s genuinely a great place to work. We’ve placed lots of people with them over the years who’ve gone on to develop, grow and build brilliant careers. You’ll be leading a team of eight Employment Specialists who help people with health conditions get back into work, making a real difference to local lives every day. What you’ll be doing You’ll be supporting, coaching and motivating your team to deliver a high-quality service. Your week might include: Monthly supervisions, quarterly reviews and community observations Working closely with NHS partners, Jobcentre Plus and local community groups Helping your team build strong relationships with local employers Making sure employment and health plans are joined up and aligned Reviewing the service regularly against IPS fidelity standards to keep quality high We’re recruiting for a Team Leader covering the Hillingdon Borough. The salary for the role is £39,701 to £46,027 depending on experience. What they’re looking for You might be a strong Employment Advisor ready to step up into a leadership role, an experienced manager already working on another employment programme, or someone from a recruitment or support service background who knows how to motivate people to deliver great results. The main thing is that you’re someone who cares about people. You can train, develop and inspire a team while building positive relationships with partners and stakeholders. How to apply Just hit apply. We aim to respond to everyone. If you haven’t heard back within 72 hours, visit the Contact Us page on the Red 5 People website and fill in the “Send Us A Message” form – a real person will get back to you

Do you have proven experience at leading in a Hard Facilities Management role Are you a dynamic relationship builder who is keen to develop opportunities and implement innovative solutions As part of our NHS planned, preventative and reactive maintenance division, Rydon are seeking an experienced Regional Manager to join our team. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital), ambulance trusts, primary care trusts and mental health trusts. Job Purpose We are currently seeking a Regional Manager (NHS Hard Facilities Management) to manage our planned, preventative and responsive repairs team. You will lead a team of contract managers who take responsibility for day to day management of these contracts and our directly employed maintenance operatives. This is a key leadership role and takes responsibility for a number of contracts where you will be responsible for the operational, contractual and strategic management and financial control of the Estates Maintenance Services. These contracts include a mixture of community health and PFI health care facility centres. You will be responsible for operational management and budget control of the Estates Maintenance Services across these facilities, ensuring Rydon delivers excellence its in planned, preventative and responsive maintenance services. You will ensure that the business plan for this region is developed and aligned to these Trusts whilst enabling Rydon to meet its key business objectives and drive performance and efficiency. You will take a lead in managing statutory obligations and Health/Safety requirements for your region. This is a varied role where you will be responsible for setting (in conjunction with the Associate Director and Director) budgets and developing further business within the region through our existing partnerships to ensure that we are seen as a provider of choice. As such, the preferred candidate will work to drive the efficiency of contracts, broaden our portfolio of 'negotiated works' and where applicable, help the trust identify a long term planned works strategy that meets their budget requirements and delivers Rydon further revenue enhancements. Key duties include: Ensure delivery of facilities services by our directly employed team and specialist subcontractors in line with budgetary constraints and contractual obligations. Ensure we have compliance with all statutory regulations, current legislation and local codes of practice and policies. Ensure the management controls and systems/processes are in place e.g. auditing, action plans to monitor and deliver timely closure of audit findings. Identify new business opportunities and service improvements and develop a regional strategy and business plan Maximise financial return whilst effectively managing risk to create a sustainable regional business, resolving any high value and high risk contractual disputes where necessary. Responsibility for the financial performance of the region. Oversight of lifecycle risk registers and ensuring risk management plans are up to date and communicated to all relevant stakeholders Create and maintain strong client relationships, attending appropriate client meetings as required Mentor, support and develop your team and promote a collaborative team culture Continuous improvement of the business processes and procedures to deliver consistent standards of service. What we can offer you as Regional Manager: A competitive starting salary. Car allowance of £5,916 per annum. 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Eyecare vouchers and free flu Vaccinations Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. This is a critical role where you will ensure our teams are meeting quality targets we set with your exceptional leadership skills, engaging communication skills and using your ability to continuously drive service improvements through innovation/streamlining of our processes. Experience Required The successful candidate will have previous operational or regional management experience gained ideally with a hard facilities maintenance contractor providing services to the NHS. Alternatively you may have worked directly for the NHS or for a consultancy delivering services into this market. The preferred candidate will demonstrate excellent budget management skills, strong people management skills and excellent written and verbal communication skills. It is essential that the preferred candidate is able to demonstrate an excellent track record in setting and meeting budgets, driving operational performance and developing excellent client relationships within a similar role. Candidates with experience of PFI (Private Finance Initiative) or LIFT (Local Improvement Finance Trust) contract experience are especially encouraged to apply. This is a genuinely diverse opportunity and is part of our long-term growth strategy. If you have the above experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application

Account Manager Location: Epsom, Surrey (hybrid after probation) Hours: Monday to Friday, 9am – 6pm Salary: OTE £55,000 (base + commission/bonus) Who they Are They are innovative software company based in Epsom, Surrey. They have been delivering complex digital solutions to public and private sector organisations across the UK. The flagship product is a trusted communications and engagement platform used by local councils, NHS trusts and central government departments — helping teams inform and engage citizens, promote initiatives and share policy updates in a secure, accessible and impactful way. They are proud to be part of the G-Cloud and Digital Outcomes & Specialists frameworks, supporting the UK public sector's digital transformation journey. Recognised as one of the fastest growing tech suppliers to the public sector, we have built a fantastic portfolio of central and local government and NHS customers — and they are looking for the right person to help us take that further. The Role This is not a role for someone who waits to be told what to do. they are looking for an Account Manager who takes full ownership of their portfolio — someone who is meticulous, commercially minded, and genuinely invested in the success of their clients and the business. You will manage a portfolio of customers, primarily in the public sector, building deep relationships, driving platform adoption and identifying every opportunity to grow and strengthen those accounts. You will be the first person to spot a renewal on the horizon, the one who has already started the conversation before anyone else has noticed it is due. You will understand the procurement landscape your clients operate within, plan ahead to navigate it, and make sure nothing slips through the cracks. Where there is an opportunity to upsell or introduce a client to a feature or service that genuinely adds value, you will take it — not because you have been asked to, but because you understand the platform, you know your clients, and you can see the fit. Experience working with public sector clients is a strong advantage given the nature of the portfolio, and a good understanding of public sector procurement processes will help you hit the ground running. What You Will Be Doing As the main point of contact for your assigned customers, you will manage the full relationship across every stage of the contract lifecycle. That means understanding each client's goals, challenges and priorities, identifying the needs of different stakeholders within their organisations, and ensuring they are always getting the most out of our platform. You will build the kind of trusted relationships where clients come to you first — and where your knowledge of their organisation means you can anticipate their needs before they articulate them. On the commercial side, you will take ownership of renewals from start to finish. You will plan ahead, manage timelines proactively, and work within public sector procurement frameworks to ensure deals are progressed and completed without unnecessary delay. You will actively look for opportunities to upsell relevant features, services or expanded usage, contributing to revenue growth through your client knowledge and the quality of your engagement rather than through pressure or box-ticking. You will gather and interpret client requirements to propose tailored solutions, provide clear guidance on the effective use of our products, and deliver training and onboarding sessions that genuinely support adoption. When issues arise, you will coordinate with internal teams to resolve them quickly and effectively, keeping clients informed and confident throughout. You will also support the preparation of responses to pre-qualification questionnaires and tender invitations, drawing on your understanding of the clients and the platform to contribute meaningful, well-informed content. Throughout everything, you will represent us in a professional, credible and approachable manner, upholding the highest standards of integrity in every client interaction. What they are Looking For You are proactive, organised and commercially sharp. You take ownership instinctively — not because it is in your job description, but because that is how you work. You are meticulous when it comes to renewals and contract management, with a natural ability to plan ahead and stay on top of timelines without needing to be chased. You understand how public sector procurement works and you know how to work with it, not against it. You are a strong communicator who builds genuine relationships, and you have the confidence and knowledge to upsell in a way that feels natural and client-centric rather than pushy. You are comfortable working across a varied portfolio, managing multiple priorities simultaneously, and you thrive in an environment where you are trusted to get on with things and make good decisions. Experience in a similar account management role, ideally working with public sector clients, is important. Familiarity with SaaS or digital platforms is a plus. Career Progression You will work closely alongside our Account Director, with real potential to move into senior or strategic roles as the business continues to grow. There are genuine opportunities to influence product development, shape customer strategy and contribute to innovation projects — this is a company where good people are noticed and invested in. Benefits We offer a competitive benefits package including an OTE of £55,000 (base salary plus commission and bonus), private health insurance after your first year, a company pension scheme, and a friendly and supportive team culture with real room to grow. After a six-month probation period, flexible hybrid working is available. Our Epsom office is just a five-minute walk from the train station, making the commute straightforward

Company Description Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future. Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations. We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody. Behind the Healthcare and Research outcomes, Genomics England delivers through designing, developing and operating complex healthcare software systems. We're on the cusp of big changes with the real prospect of genomics becoming the fabric of everyday healthcare through the lifetime - from birth to old age. Job Description A Senior Product Designer at Genomics England, you will bring cutting-edge new genomics products to life. You will confidently take the lead on our products from end-to-end and help to establish first class design standards. This is a core role in our organisation and will consist of designing innovative, intuitive products and collaborating with product managers and engineers to define and realise the product vision and roadmap. As an experienced Senior Product Designer, you will need a deep understanding of user needs and business objectives to ideate, build and iterate products that are highly relevant, as well as improving and documenting our styles and component library. The day-to-day: Get to know the service: what it is, how it works, our users and their needs. We have lots of qualitative research to get you started. Design the User Experience: You’ll work as part of a cross-functional squad including engineering, research, product management and clinical staff to iterate designs, ensuring usability, feasibility and viability to deliver quality outcomes. Input into the product vision You will work closely with the Product Manager to translate qualitative and quantitative insights into a product roadmap to deliver user value. Champion accessibility: You’ll design accessible, experiences with a content designer to ensure everyone can access and use the product. Apply frameworks: You'll have knowledge and experience of applying NHS design systems and frameworks and utilise these in your design. Design to legal and regulatory requirements: Our user experience is evaluated by an external Research Ethics Committee (REC). You’ll work with a range of healthcare professionals to make sure our designs are compliant. Contribute to the wider design community: collaborate with other designers to build a shared component library and collectively improve design quality. Facilitate decision making and co-creation: bring together diverse perspectives, including the product squad, internal and external stakeholders and users, through appropriate methods to solve problems together. Skills and experience for success: Substantial experience as a Senior Product Designer with examples of live delivery. Experience working as part of a cross functional product squad. Demonstrable knowledge of product design processes and methodologies. Able to work end-to-end, from discovery to launch, and beyond. Understanding of how to evaluate and interpret user research findings to wireframe and prototype solutions. Knowledge of the WCAG 2.2 accessibility guidelines and general practice. Proactive collaborator who embraces working with a diverse range of people such as designers, engineers, product managers, and researchers. Strong organisational skills, including the ability to prioritise tasks and meet deadlines. Desire to continually improve work through giving and receiving feedback. Advanced proficiency with design and prototyping tools. Experience using NHS design systems and applying regulatory best practice desirable. If you’re a Senior Product Designer with a demonstrable track record of leading end to end product design, shaping intuitive digital experiences, and turning user insight into real world impact, this is a rare chance to do it at Genomics England, helping build products that can genuinely transform lives through genomics Additional Information Salary From: £63,300 Please note: This is a 1 Year FTC (Fixed term contract) Closing Date: Sunday 17th May at 23:00 (UK time) Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including: Generous Leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required). Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits. Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme. Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required). Recognition & Rewards: Employee recognition programme and referral scheme. Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.Equal opportunities and our commitment to a diverse and inclusive workplace Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background. Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor. Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity. We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us. Culture We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture here

Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location – Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: * Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. * Protect the base – understand each clients contract status, account health any potential churn risk and have a retention plan for each account. * Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. * Grow the base – Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering * Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. * Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. * Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. * Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets * Delivering excellent bid and proposal responses with Executive summary and win themes * Be an ambassador leading by example at every opportunity. * Embrace new technologies to improve accuracy and efficiency such as AI agents * Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: * A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. * Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. * Experience or understanding of a SaaS or subscription based service would be helpful. * Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. * Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable * A good communicator at all levels. * Experience in managing clients through a CRM

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