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Job Description Technical Sales Consultant (Minors )Jobs in Glasgow at Stannah - Join Our Team! We have an exciting career opportunity for a Technical Sales Consultant to join the Stannah Maintenance and Repair Division working at our Glasgow Service Branch The Technical Sales Consultant is to provide quotations and secure orders for minor repair opportunities within our client base. We are looking for an individual who has previous lift experience and experience of sales or business development within a busy office environment, are target driven with a well-developed understanding of customer service excellence. The ideal candidate will have strong interpersonal skills, able to build and develop relationships, comfortable to interact across all levels of the organisation. Working hours : Monday to Thursday , 0900-1715 and Friday ,0900-1645 Technical Sales Consultant Key Responsibilities : • Identify and secure sales opportunities by building internal networks and targeting new and existing customers for minor repairs and equipment enhancements., • Manage a strong sales pipeline to meet targets, ensuring accurate and timely quotes, proposals, and follow-ups for minor repair work., • Maintain detailed records of all activities, including leads, quotations, meeting notes, and outcomes, using tools like Excel., • Collaborate effectively with internal teams and external stakeholders, providing regular updates to the Branch Manager., • Promote safety, quality, and the Stannah brand, while demonstrating flexibility, professionalism, and occasional travel within the service area. Please see the full job description here: _ Qualifications Technical Sales Consultant Requirements: • GCSE English Grade C or above is required, • lift experience preferable, • Proven Sales experience Additional Information If you have previous experience working as a Sales Consultant or Technical sales and are looking for a Sales job in Glasgow, please click the "apply now" button or contact us for further information. Benefits Include: • Competitive Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Free parking, • company car allowance #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Category:Sales, Keywords:Sales Representative, Location:Glasgow, SCT-G4 0SP

Job PurposeThe role will be responsible for ensuring that data and applications services remain efficient, sustainable, secure and compliant throughout this transformation, while maintaining delivery of operational commitments, service levels and organisational key performance indicators. As a senior strategic leader, the postholder will oversee multidisciplinary teams responsible for data management and software development activities, ensuring alignment of technology investments and delivery models with organisational strategy and future clinical trials requirements.The Head of Data and Applications will provide key support to the Director of Operations and will establish and manage effective collaborative relationships with fellow operational leads within RCB and also more widely with University and GCTU colleagues, representing RCB on relevant committees at local and national level.Main Duties and Responsibilities1. Provide operational leadership across RCB's data management, software applications and information governance functions, including line management responsibility for senior managers and specialist staff within the data management and software development teams. Lead organisational planning, prioritisation and resource allocation to ensure delivery of agreed objectives, service levels and key performance indicators during periods of significant technological and organisational change.2. Lead on the creation, implementation and evolution of a comprehensive data strategy, with the vision to leverage multiple data sources and technology to help RCB achieve its goals and deliver customer-focussed secure data strategy and management solutions, both physical and cloudbased. Identify future challenges and new solutions in the data strategy and digital e-health landscapes, identifying issues and eliminating vulnerabilities, to ensure that RCB remains competitive and financially sustainable. Foster collaborative and synergistic relationships between RCB and other parts of the University (in particular, with the School of Health & Wellbeing, College of MVLS and Central IT Services), including feeding expertise into RCB support for College initiatives in data strategy (e.g. TRE, Research Data Strategy etc).3. Lead the planning, governance and delivery of major digital transformation initiatives across RCB, ensuring effective change management, stakeholder engagement, risk management and business continuity throughout implementation. Monitor performance against agreed objectives and ensure that operational and regulatory requirements continue to be met during periods of transition.4. Lead the development of future operating models for Data Management and Software Development services, ensuring that organisational structures, roles, skills and resources evolve appropriately to support technological transformation, operational efficiency and long-term sustainability.5. Lead the operational development, implementation and governance of RCB's electronic data capture and clinical trial applications portfolio, including the adoption and optimisation of OpenClinica and oversight of bespoke application services. Ensure effective integration between platforms through secure and compliant interfaces and APIs, enabling efficient data flows and supporting evolving clinical trial requirements. Lead the assessment, selection and implementation of technology solutions that deliver value, scalability, operational efficiency and regulatory compliance.6. Lead on management and continuous improvement in the full lifecycle of collection, processing and management of research data (including setup, maintenance, validations, change management, coding, quality control, database locking), implementing standardisation of data collection, management and delivery protocols. Implement efficient, effective and secure procedures in support of high quality data provision, control and governance, including devising standardisation of data outputs to statisticians and data analysts, developing and implementing data management metrics reporting for use internally and by relevant external stakeholders, and standardising logging and structuring of data held within controlled repositories.7. Lead on complex data handling activities, including design and management of the methodology and protocols required in support of data merging, wrangling, pooling and structuring of datasets for research exploration and investigation.8. Lead on the production of accurate and comprehensive documentation as it relates to data strategy, data governance and software development, including input to research protocols, contracts, patient information sheets, information governance records (e.g. Data Protection Impact Assessments, data controller/processor role assignments, Information Asset Register, Record of Processing Activities) and applications for linkage of data with public datasets.9. Contribute at a senior level to the development of new costing, budgeting and resource models, particularly as they relate to data strategy, information security and software applications delivery, and support the identification of new sources of funding including grants for infrastructure costs and opportunities for commercial funding. Direct the sourcing and implementation of new software, information management and cloud-based solutions, ensuring optimisation in the delivery of high quality, robust and compliant solutions.10. Lead on management, implementation and continuous improvement in the software and application infrastructures required for the organisation and control of internal projects co-ordination (e.g. project management, contracts, finance).11. Contribute at a senior level to the robust quality infrastructures in place within RCB, including key input to its ISO 27001 certification for Information Security and ISO 9001 certification for Quality Management. Responsible for ensuring that RCB's various legal, regulatory and contractual responsibilities with regard to data management, information governance and software development (e.g. data protection, intellectual property, good clinical practice, controller/processor roles, computer systems validation) are fully compliant. Production, review and approval of standard operating procedures and guidelines in support of the Information Security Management System.12. Collate information and create reports to provide oversight and inform progress against agreed strategies to senior management. Propose relevant key performance indicators and lead on their introduction within Centre processes. Produce comprehensive and impactful bids, reports and presentations for submission to relevant clients, stakeholders and funders.13. Contribute to the wider operational functions across the Centre by working collaboratively with fellow operational leads to strengthen cross-functional processes, systems and interactions, ensuring effective communication and efficient service delivery.14. Provide operational and strategic support to and deputise, when required, for the Director of Operations.15. Duties of the post outlined are not exhaustive and the post-holder is expected to be cooperative and flexible, undertaking such duties as may be reasonably expected. The duties of the post will be subject to review in line with changing requirements, both internal and external.Line management responsibilityThe Head of Data and Applications has line management responsibility for the senior members of the software development and data management teams, with a commitment to support them in effective line management arrangements for their own teams as applicable.Knowledge, Qualifications, Skills and ExperienceKnowledge & QualificationsEssential:A1 SCQF level 9, 10 or 11 (Ordinary/Honours/post graduate qualification or equivalent plus a broad range of relevant experience at a level appropriate to the responsibilities of the post.A2 Extensive knowledge of the legislation and regulations applying to clinical trials and data governance, including principles of Good Clinical Practice and governance requirements applying to quality management (specifically ISO 9001) and information security (specifically ISO 27001 and GDPR), and including how these translate into local guidance documents (e.g. standard operating procedures, guidelines) and processes (e.g. internal audit, risk management) and governance audit and inspection (e.g. audits and inspections by vendors, sponsors, regulatory bodies (e.g. MHRA), public bodies (e.g. NHS Digital) and ISO certification bodies (e.g. BSI)).A3 Extensive and expert knowledge of data strategy, data governance and information security.A4 Extensive and expert knowledge of clinical trial technologies, electronic data capture platforms, software application lifecycles and systems integration, including governance requirements for computer systems validation, 21 CFR Part 11 compliance, data security and regulatory compliance within clinical research environments.A5 Extensive and expert knowledge of data controllership, processing and management.Desirable:B1 Degree qualification in Computer Science, Software Engineering, Data Science, Information Systems or a related technical discipline.B2 Professional certification or training in software development methodologies, cloud technologies, database management, enterprise architecture or data engineering.B3 Knowledge of modern software development practices and frameworks, including Agile delivery methodologies, DevOps principles, continuous integration and continuous deployment (CI/CD), version control and software quality assurance.B4 Knowledge of cloud-based data platforms and services relevant to clinical research environments.SkillsEssential:C1 Ability to provide strategic leadership and operational management across data management, information governance and software applications functions, including leading organisational transformation, technology adoption and service improvement programmes.C2 Excellent interpersonal skills with the ability to engage with a diverse range of colleagues and clients in a positive, collaborative and constructive manner taking into account differing priorities and competing interests.C3 Strong ability to lead and manage complex organisational challenges and changes, applying tact and diplomacy in sensitive or contentious issues.C4 Strong written and verbal communication skills, including ability to produce high qualitydocuments and make formal presentations.C5 Strong organisational skills with the ability to drive multiple projects simultaneously.Desirable:D1 Ability to provide strategic oversight of software architecture, database design and data integration solutions, ensuring alignment with organisational objectives and regulatory requirements.D2 Ability to interpret and critically review technical specifications, software development proposals, database designs and systems architecture documentation.D3 Ability to use SQL and data analysis tools sufficiently to interrogate datasets, validate outputs and support decision-making, performance monitoring and service improvement activities.D4 Strong understanding of data lifecycle management principles, including data quality, metadata management, data migration and data retention strategies.D5 Ability to communicate effectively with technical specialists and translate complex technical concepts into clear business-focused recommendations for senior stakeholders.ExperienceEssential:E1 Leadership and management experience in a research organisation.E2 Experience of leading effective professional teams and building a strong and responsive customer service culture.E3 Extensive experience of managing and governing data in a highly regulated environment, with understanding of relevant statutory frameworks applying to data governance (e.g. data protection, information governance).E4 Extensive experience leading and managing teams responsible for software engineering, application development, systems integration and technology delivery within highly regulated environments. Demonstrable technical knowledge sufficient to provide strategic oversight of software architecture, system implementation, vendor management, data security, systems integration and governance, without necessarily undertaking hands-on software development activities.E5 Experience of working in partnership with senior colleagues to formulate, develop and implement strategies and major projects.E6 Extensive experience leading major technology transformation programmes, including implementation of enterprise software platforms, management of organisational change and maintenance of operational performance, service delivery and regulatory compliance throughout periods of significant transition.E7 Experience of managing relationships with software vendors and external technology partners, including contract management, service governance and performance monitoring.Desirable:F1 Experience of overseeing software development teams delivering bespoke web-based applications, particularly within research, healthcare, life sciences or regulated environments.F2 Experience of working with relational database management systems (e.g. SQL Server, PostgreSQL, MySQL) and supporting database governance, optimisation or reporting activities.F3 Experience of leading or supporting data migration, systems integration or application modernisation projects.F4 Experience of implementing or governing application programming interfaces (APIs), data exchange standards and interoperability solutions.F5 Experience of working with cloud-hosted applications, infrastructure or data platforms.F6 Experience of managing technical teams responsible for software development, database administration, data engineering or platform support.F7 Experience of introducing software development governance frameworks, including code review, release management, testing and validation processes.Informal enquiries may be directed to John Petrie, Director of Robertson Centre for Biostatistics, at John.Petrie@Glasgow.ac.ukTerms and ConditionsThis post is full time and open ended.Working hours are normally Monday to Friday 9am-5pm, with a one-hour lunch break. There is a requirement to work in the CTU offices on the Gilmorehill campus a minimum of 50% of the working week. We are open to either remote working or on campus working for the other 50% of the week (hybrid working offered on a non-contractual basis).As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.Terms and ConditionsSalary will be Grade 9, 59,966 - 67,468 per annum.Relocation assistance will be provided where appropriate.This post is full time and open ended.Working hours are normally Monday to Friday 9am-5pm, with a one-hour lunch break. There is a requirement to work in the CTU offices on the Gilmorehill campus a minimum of 50% of the working week. We are open to either remote working or on campus working for the other 50% of the week (hybrid working offered on a non-contractual basis). All applicants must have the right to live and work in the UK or be eligible to obtain permission to work in the UK.This role may be eligible for sponsorship under the Skilled Worker visa route, subject to meeting the relevant Home Office requirements, including any applicable tradeable points criteria. Further information can be found on the University of Glasgow’s UKVI Website.As a valued member of our team, you can expect:1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.3 A flexible approach to working.4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.Closing date: 23:45 on Tuesday 29th September 2026Discipline(s): Management Professional & AdministrativeJob type: Recruit (Replace Same Grade)

Do you have automotive aftersales experience ? This role is a rare opportunity to help build the UK aftersales operation for a brand at the very beginning of its journey. You'll have genuine influence over dealer performance, customer experience and the standards that define the brand in the UK. Rather than maintaining an established network, you'll help shape its culture, processes and long-term success, working closely with senior leadership in a business where good ideas are recognised and individuals can make a visible impact." TITLE : Automotive Regional Aftersales Manager SCOTLAND Salary : circa £60,000 + 15 % bonus and car (salary is possibly negotiable for the right person ) Sector : automotive Location ; Remote/Field based covering SCOTLAND & NORTH England The role This is a very interesting role and arguably much more interesting than a standard Aftersales Manager role . In this unique role you're helping to create the UK aftersales network from the ground up. That means your ideas, processes and influence genuinely matter . Because the UK operation is still relatively small, you'll work closely with senior leadership rather than being one of hundreds of regional managers, so this will give you much higher visibility across the business and in terms of career. This is an excellent opportunity to impact on dealer performance, customer satisfaction, retailer profitability & brand reputation The role in a nutshell: your job is to make sure the dealers are doing a great job and that customers stay happy. You're the link between Head Office and the dealer network. The role will involve 40% Dealer visits, 20% Customer cases, 20% Performance management, 10% Meetings & 10% Administration Duties · Planning and reviewing dealer performance · Create improvement plans-of-action · Check dealer KPIs and the Dealer Balance Scorecard. · Review customer complaints and identify any urgent cases. · Look at warranty issues, parts performance and customer satisfaction results. · Plan your dealer visits for the week · Meet the Dealer Principal/ Talk to the Aftersales Manager/ Walk around the workshop /Review parts stock/Review warranty performance · Take ownership of customer cases and working with the technical and warranty teams to resolve dealer issues. · This is a relationship-led operational role where you're helping dealerships become more successful while ensuring customers receive the level of service · Parts sales Management and purchasing REQUIREMENTS · Automotive OEM or Dealer Network Experience (Essential) · Experience if working with Dealer Principals, Aftersales Managers, Service Managers, Parts Managers & Warranty Managers · Experience managing The Dealer Balance Scorecard (essential) · Aftersales knowledge ( service/parts/warranties etc )

Are you an experienced Project Engineer looking for a role where you can take full ownership of customer projects from start to finish? \n We're working with a growing technology services provider that is expanding its project delivery team following continued business growth. This is an opportunity to join a highly technical environment delivering a wide variety of Microsoft 365, cloud, infrastructure, networking and migration projects for a diverse customer base. \n You'll take responsibility for delivering projects from initial handover through to completion, leading customer onboarding activities, cloud migrations, infrastructure upgrades and service deployments. This is not a role where you'll be responsible for only a small portion of the project. Instead, you'll manage your own project portfolio and be trusted to drive successful outcomes for customers. \n The ideal candidate will come from an MSP background, although applicants from internal IT environments will also be considered if they can demonstrate experience delivering projects independently and owning the full project lifecycle. \n What you'll be doing \n\n • Leading customer onboarding and implementation projects.\n, • Delivering Microsoft 365, Exchange Online and SharePoint migrations.\n, • Deploying cloud, infrastructure, networking and security solutions.\n, • Conducting customer discovery sessions, audits and technical workshops.\n, • Managing projects through to successful completion and handover to support teams.\n\n What we're looking for \n\n • Experience delivering technical projects end-to-end.\n, • Strong Microsoft 365 administration and migration skills.\n, • Experience with SharePoint, Exchange and server migrations.\n, • Knowledge of Azure, Intune, identity and security technologies.\n, • Networking experience including firewalls, VPNs, switching and wireless solutions.\n, • Excellent customer-facing and communication skills.\n, • MSP experience highly desirable.\n\n What's on offer \n\n • Exposure to a broad range of technologies and customer environments.\n, • A growing projects team with genuine ownership and accountability.\n, • Ongoing technical development and certification opportunities.\n, • Office-based role with customer site visits as required.\n, • Varied and challenging project delivery work.\n

Temporary Site Support Analyst / Location: Glasgow (Onsite) \n Pay rate: £16.48 - £19.23 \n We’re partnering with a globally recognised organisation to recruit an experienced Site Support Analyst for their IT support function based in Glasgow. This is a rare opportunity to join a business that champions innovation, invests in its people, and operates with a truly international outlook. \n As a Site Support Analyst, you’ll be the vital link between local users and the global IT team – providing exceptional support across hardware, software, and mobile devices while championing best-in-class customer service and service delivery. \n What You'll Be Doing: \n\n • \n Act as the first and second-line support for all on-site IT issues – from hardware to software, networking, mobile devices and printers. \n • \n Manage and resolve ServiceNow tickets in line with SLAs, escalating where appropriate. \n • \n Deliver a positive end-user experience through excellent communication, follow-up, and proactive issue resolution. \n • \n Support the onboarding and offboarding of users – including device setup and asset tracking. \n • \n Collaborate with global service delivery teams to maintain alignment and contribute to best practice. \n • \n Document incidents, solutions, and contribute to knowledge base articles. \n • \n Participate in local and global IT improvement initiatives and training delivery. \n\n What We’re Looking For: \n\n • \n 3+ years’ experience in a similar IT support or site analyst role. \n • \n Strong understanding of IT Service Management (ideally ITIL frameworks). \n • \n Hands-on experience supporting Microsoft Windows 11, Office 365, Intune & Azure \n • \n Confident communicator with a user-focused approach – able to explain technical matters in a clear, friendly manner. \n • \n Strong problem-solving mindset and ability to prioritise in a fast-paced environment. \n • \n Experience using ServiceNow (or similar ITSM tool). \n • \n Ability to manage local hardware inventory and lifecycle processes. \n • \n Global exposure or experience working in an international organisation is desirable. \n\n Interested in finding out more? \n We’re shortlisting now. Apply today for a confidential conversation and take your next step into a globally connected tech environment where your voice matters. \n To apply for this role, please send your CV or contact Gemma Gault at Iconic Resourcing for a confidential chat and further details. At Iconic Resourcing, we understand that not all candidates will meet every single desired qualification or skill for the job positions posted on behalf of our clients. However, if you believe that you can add value to the role despite your experience looking a little different from what we've identified, we would be thrilled to learn more about you. \n Iconic Resourcing are committed to partnering with clients who share our values of inclusivity and diversity. We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees. As an equal opportunities’ employer, we treat all applications fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required. To view all of our Iconic Jobs across Scotland, please visit our website.

Claims Handler (12-Month FTC) \n Glasgow| £37.4k - £39.2k per annum (dependent on skills and qualifications) \n Full-time \n Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. \n REQ5995 \n \n At SGN, we rely on effective claims management to ensure claims are investigated, managed and resolved fairly, efficiently and in line with company policies and regulatory requirements. As a Claims Handler, you'll be responsible for managing public liability and/or recovery claims, providing a high-quality service. \n \n We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute… \n\n • Receive, record, and acknowledge new claims, reviewing for completeness and coverage.\n, • Investigate, negotiate, settle, and maintain accurate records of claims, managing own caseload and escalating as needed.\n, • Work with legal support to resolve disputes.\n, • Authorise and approve claims in line with policies and legal frameworks (NSRWA 1991, Gas Act 1986).\n, • Follow best practices, adhere to policies and legal frameworks, and stay updated with relevant Case Law.\n, • Respond to inquiries about the claims/recovery process, providing clear and timely information.\n, • Provide excellent customer service, offering regular updates and promptly resolving issues.\n, • Build and maintain strong relationships with stakeholders and customers.\n, • Handle MoJ Portal Claims.\n, • Identify and pursue recovery opportunities, maximising recovery items and maintaining accurate records.\n, • Prepare reports on claim status and recovery performance, tracking KPIs.\n, • Identity and raise risks, issues, or exceptions related to claims/recovery analysis.\n, • Support the development of the claims management team and documentation.\n, • Identify opportunities to streamline processes and drive efficiencies.\n\n \n What you will need \n\n • Understanding of insurance principles, products and claims processes.\n, • Experience handling claims, including exposure to both defendant and claimant litigation.\n, • Strong attention to detail with the ability to maintain accurate records and data.\n, • Excellent communication and interpersonal skills, with the ability to build effective relationships with a wide range of stakeholders.\n, • Proven ability to influence, challenge and negotiate, using sound judgement to achieve positive outcomes\n, • Strong organisational skills, with the ability to manage multiple cases and priorities in a fast-paced environment.\n\n \n Not sure you meet every requirement? \n Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. \n If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future. \n \n Why SGN? \n SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant. \n If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone. > \n

Senior Claims Team Leader – Real Estate | Chelmsford or Glasgow \n \n Recruit Ins are recruiting for a Senior Claims Team Leader to join a Real Estate claims team based in either Chelmsford or Glasgow. This is an office-based position. \n The Role \n\n • Lead and manage a team of desk-based property claims handlers.\n, • Ensure high standards of customer service and performance.\n, • Manage new claim allocation and team workflow.\n, • Oversee claims throughout their lifecycle.\n, • Handle technical referrals and complaints.\n, • Monitor reports and support account management.\n, • Manage holidays, absences and team cover.\n, • Conduct 1-to-1s, appraisals and performance reviews.\n, • Identify and deliver training requirements.\n, • Support wider team and operational requirements.\n\n About You \n\n • Minimum 3 years' property claims experience, domestic or commercial.\n, • Minimum 3 years' experience as a Team Leader or Supervisor.\n, • Strong people management and leadership skills.\n, • Excellent communication and stakeholder management.\n, • Confident decision-maker with strong organisational skills.\n, • Comfortable managing multiple priorities in a fast-paced environment.\n, • Target-driven and commercially aware.\n, • Good working knowledge of Word and Excel.\n, • Flexible to travel when required.\n\n Benefits \n\n • Bonus\n, • 2% employee / 8% employer pension contribution, one of the best pension offerings in the industry\n, • Possibility for working from home after probation period\n, • Professional qualifications fully funded\n, • Private Medical Cover\n

Join AX where our people and purpose drive us forward. \n At AX, we’re passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency. \n \n Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We’re a team that values care, quality, and customer satisfaction. You’ll be part of a supportive environment where your work is appreciated, and your development is encouraged. \n \n About the role \n We’re looking for a proactive and organised Transport Assistant to coordinate the logistics of our Executive Drivers and vehicle movements across a designated geographical area. You’ll play a key role in ensuring efficient resource use, meeting departmental targets, and exceeding client expectations. \n \n What you’ll be doing \n As part of our dedicated team, your responsibilities will include: \n \n\n • manage and support a team of Executive Drivers, ensuring optimal use of time and resources\n, • schedule vehicle deliveries, collections, and movements to meet client needs and service standards\n, • confirm delivery arrangements with clients in a timely, proactive manner\n, • allocate jobs effectively, ensuring drivers have full instructions and all necessary paperwork\n, • monitor driver and vehicle locations to ensure timely arrivals and cost-effective routing\n, • identify and resolve logistical issues in real time\n, • support and coach other new starters, providing on-the-job training and helping them settle in.\n\n \n What you’ll bring \n We’re looking for someone who takes pride in their work and ideally with: \n \n\n • experience in a busy transport or logistics environment (preferred but not essential)\n, • strong people management skills with experience handling performance issues, including absence, disciplinaries, and capability concerns\n, • excellent logistical planning and resource management abilities\n, • confident communicator with the ability to build strong relationships at all levels\n, • high-level administrative and customer service skills\n, • good geographical knowledge of towns, roads, and rail networks\n, • logical thinker with clear, calm communication under pressure\n, • intermediate computer skills, particularly in Microsoft Office\n, • a commitment to our core values.\n\n \n What we offer \n\n • £28,800 per annum\n, • 22 days holiday (plus bank holidays), rising to 27 with service\n, • Workplace pension scheme\n, • Bupa Private Healthcare (optional)\n, • Life Assurance (4x salary)\n, • Employee Assistance Programme and wellbeing tools\n, • Retail discounts and savings\n, • Ongoing professional development and career growth opportunities\n, • One charity/volunteering day off per year. \n\n \n Wellbeing, diversity and inclusion \n For the third year in a row, we are proud to share that we’ve won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on fostering a culture where everyone can thrive and feel genuinely appreciated. \n \n We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace. \n \n

Your new company \n We are currently working with a respected Housing Association in Glasgow to recruit a Repairs Assistant on a temporary 2-month contract. This is an excellent opportunity for someone with housing experience who enjoys delivering a high-quality service to tenants and working in a fast-paced environment. \n Your new role \n\n • Act as the first point of contact for repairs enquiries from tenants, contractors and internal stakeholders.\n, • Log and process responsive repairs requests accurately within housing management systems.\n, • Raise works orders and liaise with contractors to ensure repairs are completed within agreed timescales.\n, • Monitor outstanding repairs and proactively follow up on overdue works.\n, • Assist with scheduling appointments and coordinating access arrangements for tenants and contractors.\n, • Support the administration of compliance programmes, including gas servicing, electrical inspections and cyclical maintenance activities.\n, • Provide updates to tenants on the progress of repairs and manage expectations throughout the repair process.\n, • Investigate and respond to repairs-related enquiries and complaints.\n, • Maintain accurate records and ensure all documentation is updated in line with organisational procedures.\n, • Work closely with housing, maintenance and asset management teams to support service delivery.\n\n What you'll need to succeed \n\n • Previous experience working within a Housing Association, Local Authority or social housing environment.\n, • Experience administering repairs and maintenance services.\n, • Strong customer service and communication skills.\n, • Excellent organisational skills and attention to detail.\n, • Experience liaising with contractors and managing repairs enquiries.\n, • Confidence using housing management systems and Microsoft Office packages.\n, • The ability to prioritise a busy workload and work effectively within a team.\n\n Desirable \n\n • Experience of working with compliance programmes, including gas servicing and property safety requirements.\n, • Knowledge of housing maintenance processes and contractor management.\n, • Experience using HomeMaster or similar housing management software.\n\n What you'll get in return \n\n • Immediate start\n, • 2-month temporary contract.\n, • Opportunity to gain valuable experience within a busy social housing team.\n, • Supportive and collaborative working environment.\n, • Competitive hourly rate.\n\n What you need to do now \n If you have social housing experience and are available at short notice, we'd love to hear from you. \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Development Building ConsultantJob Location: UK wideJob Type: PermanentRemuneration: Competitive salary taking into account skills, experience and qualificationsWe have a fantastic opportunity for a Development Building Consultant UK wide.We are offering an exciting opportunity for an aspiring Development Building Consultant to join our award-winning Subsidence Services Division, working across the UK.In this role, you’ll work towards managing a portfolio of domestic and commercial subsidence claims from initial assessment to completion of repairs. The position is designed to support professional development, providing exposure to diagnosis, mitigation strategies, and repair solutions, with the opportunity to broaden your technical expertise over time.You will work closely with experienced consultants, and specialist service providers, developing your capability in assessing structural movement and contributing to effective resolution strategies. Strong communication and collaboration will be central to your success as you progress your skills within a supportive, knowledge-sharing environment.This role is ideal for someone seeking a career development pathway, who enjoys balancing technology-led solutions with hands-on site experience and is motivated to grow within a specialist technical discipline.The skills you will have when you apply:Qualifications: Most important is a passion for the built environment and a willingness to work towards a recognised building qualification (e.g. MCIOB, MRICS, MICE). Existing building related qualifications are advantageous. Insurance qualifications (CILA/CII) desirable, with development support available.Technical Capability: You will have a sound technical foundation or emerging experience in identifying structural defects and subsidence, with opportunities to further develop expertise in: diagnosis of building movement; mitigation techniques, repair solutions, including underpinning schemes. Ongoing learning across a wide variety of cases will support continued technical development.Insurance Claims Handling: Experience in insurance claims handling is a plus, but training will be provided.Customer Service: Ability to make decisions, deliver excellent customer service, and communicate effectively with empathy.The skills that will be developed once working:Comprehensive Training: You'll receive all the Sedgwick-specific training needed to excel in your role.What we’ll give you for this role:Remuneration & moreCompetitive salary taking into account skills, experience and qualificationsA Self Invested Personal Pension Scheme (SIPP)You will join an appropriate incentive (bonus) schemeHoliday allowance of 25 days plus bank holidaysFlexible working from our office or your homeHealth & supportPrivate healthcare plan (including pre-existing conditions)Life assuranceEmployee assistance programme for employee wellbeing Group Income Protection Other benefitsVoluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applicationsDiscounts on various products and servicesThis isn't just a position, it's a pivotal role in shaping our industryAt Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.Next steps for you:Think we'd be a great match? Apply now – we want to hear from you.If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).#LI-HYBRIDSummaryLocation: United Kingdom; Leeds; London; Cardiff; Glasgow; Birmingham; UK-Bristol; ManchesterType: Full time

Description £70,000 base OTE £78,000–£82,000 Location: Home based, with occasional travel to customer sites and our Shoreham office (Internal Job Level Reference: Specialist/TeamLeader) Focus Group is a £300m-revenue, 1,400-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. Our Presales team provides technical solutions to new and existing customers across networking, cloud and server infrastructure, and cyber resilience. Focus Group is Cloudflare's sole UKI Cloudflare One Design Partner — a strategic designation backed by joint investment to scale our Cloudflare One delivery capability. As our Cloudflare Presales Consultant, you'll be the presales team's subject matter expert on Cloudflare One, working with new and existing clients to define requirements, design solutions and demonstrate our Cloudflare-based capability. What you'll do • Act as the presales team's subject matter expert on Cloudflare One products, • Maintain Focus Group's authorised delivery standards, building reusable delivery assets and automation using Terraform, APIs and the Cloudflare One stack, • Provide technical support throughout the sales cycle, from first conversation to close, • Run discovery calls, workshops and technical assessments with customers, • Design technically robust, commercially sound solutions, fully validated before they go to the customer, • Own technical documentation: designs, network diagrams, statements of work, • Lead or co-lead RFP responses, with compelling technical and commercial proposals What we're looking for • Genuine, provable depth on the Cloudflare One platform specifically, not adjacent networking or security experience — plus relevant Cloudflare accreditations, • Comfortable representing Focus Group credibly in front of Cloudflare's own teams as well as customers, given our Design Partner status, • A solid grasp of SASE (Secure Access Service Edge) concepts and Zero Trust networking architectures, • Enough breadth across hybrid network and application architectures — Azure, AWS and GCP — to design solutions that fit a customer's existing environment, • Practical experience with networking (LAN, WAN, SDWAN) and firewall technologies, and a deep understanding of the wider cybersecurity landscape, • Capable of building reusable delivery assets and light automation using Terraform and APIs, raising the technical bar for how solutions get delivered, not just sold, • A track record leading technical conversations with senior, sceptical stakeholders unassisted, and proposals that survive detailed technical challenge, • Full driving licence and willingness to travel occasionally Nice to have: hands-on Cloudflare Zero Trust experience (Access, Gateway, Browser Isolation), knowledge of the competitive CDN/WAF/DDoS/ZTNA landscape, or experience with Cloudflare's application security and developer platform.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Customer Service Advisor \n Salary - £26,700 - £29,650 \n Permanent 35 hour Contract \n This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You’ll provide reassurance, guidance and empathetic support, helping customers feel confident they’re in safe hands at every stage. \n We’re one of the UK’s leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. \n \n A bit about the job: \n\n • \n Acting as the first point of contact for customers calling about their home insurance claims \n • \n Providing clear, empathetic guidance and professional support throughout the claims journey \n • \n Managing customer expectations and helping guide them through next steps \n • \n Working towards individual and team performance targets while maintaining excellent customer outcomes \n • \n Confidently using technology and multiple systems to manage claims accurately and efficiently \n\n \n Skills and experience we’re looking for: \n\n • \n A resilient, enthusiastic and customer‑focused approach \n • \n The ability to thrive in a fast‑paced, target‑driven role with a positive, team‑focused mindset \n • \n The ability to remain calm, empathetic and professional in challenging situations \n • \n Strong communication skills are essential \n • \n Good IT skills and confident using Microsoft packages e.g. Outlook and Word \n • \n Customer Service or Claims handling experience is desired \n\n \n Our hybrid model offers a ‘best of both worlds’ approach. When you’ll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. \n \n This is a permanent 35 hours per week role. \n Our Home Claims teams are available Monday - Friday 08:00 – 20.00 and Saturday 09:00 – 17:00. \n In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. \n \n What you’ll get for this role: \n Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. \n\n • \n Starting salary of £26,700 - £29,650 (depending on location, skills, experience, and qualifications). \n • \n Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. \n • \n Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. \n • \n 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days \n • \n Aviva-funded Private Medical Benefit to help you get expert support when you need it \n • \n Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts \n • \n Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme \n • \n Brilliantly supportive policies including parental and carer’s leave \n • \n Flexible benefits to suit you, including sustainability options such as cycle to work \n • \n Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others \n • \n We take your wellbeing seriously with lots of support and tools \n\n \n Aviva is for Everyone \n \n We’re inclusive and welcome everyone — we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we’d still encourage you to apply. \n We consider all forms of flexible working, including part‑time and job‑share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. \n Most of our people are smart working — spending at least 50% of their time in our offices every week — combining flexibility with time together with colleagues. \n \n How to apply \n \n We’d love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact ananta.rai@aviva.com

Claims Handler / Customer Service \n Salary - £28,600 - £31,767 \n \n This is a great job for someone who is passionate about delivering outstanding customer care, supporting customers during emergency breakdown situations, often at stressful and unexpected moments. You’ll be the calm, reassuring voice our customers rely on, ensuring help is delivered quickly, safely and effectively. \n Working within the Green Flag Rescue team, you’ll handle inbound calls from customers requiring urgent assistance, coordinating rescue and recovery services and managing claims from start to finish. You’ll balance empathy with efficiency, making confident decisions while maintaining accurate and compliant records. \n \n A bit about the job \n\n • \n Supporting customers during emergency breakdown situations with empathy and reassurance \n • \n Handling inbound calls and providing clear guidance during stressful circumstances \n • \n Assessing policy cover and applying terms accurately to determine rescue and recovery solutions \n • \n Arranging and coordinating rescue and recovery services with agents and suppliers \n • \n Managing claims end to end, taking ownership through to resolution \n • \n Liaising with internal teams and external partners to ensure seamless service delivery \n • \n Maintaining accurate, compliant records and identifying and supporting vulnerable customers \n\n \n This is a full-time role, working 37.5 hours per week on a shift basis. You’ll work a mix of shifts between 6:00am and 10:00pm, Monday to Sunday, with a rotating shift pattern to keep things fair and balanced. Flexibility is key, and you’ll always know your shifts in advance to help you plan your time. \n \n Skills and experience we’re looking for: \n\n • \n Strong customer service and communication skills with a customer-first mindset and problem solving abilities \n • \n Empathy, resilience and attention to detail \n • \n The ability to stay calm and make sound decisions under pressure \n • \n Good IT skills and confident using Microsoft packages e.g. Outlook and Word \n • \n Customer Service or Claims handling experience is desirable \n\n \n Our hybrid model offers a ‘best of both worlds’ approach. When you’ll be in the office depends on your role and team, but colleagues spend at least 50% of their time in the office. Initial training will take place in the Glasgow office and may last up to a minimum of 12 weeks. \n \n What you’ll get for this role: \n Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. \n\n • \n Starting salary of £28,600 (depending on location, skills, experience, and qualifications). \n • \n Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. \n • \n Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. \n • \n 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days \n • \n Aviva-funded Private Medical Benefit to help you get expert support when you need it \n • \n Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts \n • \n Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme \n • \n Brilliantly supportive policies including parental and carer’s leave \n • \n Flexible benefits to suit you, including sustainability options such as cycle to work \n • \n Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others \n • \n We take your wellbeing seriously with lots of support and tools \n\n \n Aviva is for Everyone \n We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. \n \n We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. \n \n To find out more about working at Aviva take a look here \n \n We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Viktoria at vikkidavid.vida@aviva.com.

Customer Service Advisor (Financial Services).Hours - Monday - Friday | 9:00am - 5:00pm (Office-based).Do you enjoy building strong working relationships and delivering a high level of service in a fast-paced environment? Are you someone who takes ownership and thrives on resolving queries from star

Title: Customer Care Advisor – sk:n \n Hours: 40 hours per week, Full Time \n Location: Glasgow City Centre – Office based \n Salary: £27,040 – £27,560 \n As one of the UK’s leading skin clinics, skin is at the heart of everything we do. Dedicated to helping our clients achieve healthier, more confident skin, we take pride in delivering expert dermatology solutions and aesthetic treatments for a wide range of concerns. Part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, sk:n continue to set the standard in advanced skincare, dermatology and medical aesthetics. \n With over 30 years of expertise and a reputation for exceptional client care, we are dedicated to making personalised dermatology treatments and skincare solutions more accessible. Our commitment to innovation, safety, and medical excellence ensures lasting results, inspiring our clients to feel confident in their skin. \n Due to continued business success we now require additional Customer Care Advisors to work within our Glasgow contact centre. \n Each day in this role brings something new, but your core responsibilities will include: \n\n • Patient Interaction: Make outbound and receive inbound calls to our clients, offering information and assisting with enquiries about our range of aesthetic treatments.\n, • Live Chat Support: Respond to patient queries in real-time via our live chat service, providing accurate and timely information on treatments, appointments, and services.\n, • Deliver Exceptional Care: Provide a first-class patient experience, ensuring that all interactions are informative, friendly, and tailored to individual patient needs.\n, • Consultation & Guidance: Help identify opportunities to support patients in achieving their personal goals through our treatments, and build trust through strong communication and rapport.\n, • Problem-Solving: Use your communication skills to address patient queries, concerns, and objections, while guiding them towards the best solution.\n, • Ownership: Take full ownership of every patient interaction, ensuring positive outcomes and a memorable experience for each patient.\n\n Essential skills \n\n • Communication Excellence: Strong verbal and written communication skills, with the ability to convey information clearly and confidently over the phone.\n, • Customer Focused: Ability to build rapport with patients, making them feel valued and heard, while offering personalized care.\n, • Confidence: Comfortable dealing with customer enquiries in a professional manner, remaining calm and solution focused.\n, • Willingness to Learn: Eagerness to develop knowledge of aesthetic treatments and the willingness to enhance your skillset.\n, • Problem Solving: Strong ability to overcome objections and provide effective solutions.\n\n What’s in it for you? \n\n • State of the art, modern working environments\n, • 33 days annual leave (pro rata)\n, • Discounts on group products and treatments\n, • Generous friends and family discount scheme\n, • Clear progression routes for top performers\n, • Pension scheme\n\n This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment. \n Sk:n is an equal opportunities employer \n

Digital Graphic Designer \n Role Profile \n Reports to: Head of Ecommerce \n Location: Glasgow, office based \n Salary: Dependent on experience \n Hours: 42.5 hours per week (8.30am to 5.30pm) \n \n Company Introduction \n Trespass is a leading outdoor clothing and equipment brand known for its commitment to performance, quality, and affordability. \n With over 300 retail stores worldwide and an established ecommerce presence across the UK, alongside continued expansion into international markets including Germany, Poland and Canada, Trespass continues to invest heavily in digital innovation. \n As ecommerce continues to evolve, so too does the way we create content. \n AI, automation and emerging creative technologies are transforming how brands engage customers. At Trespass, we're embracing these innovations to produce faster, smarter and more personalised digital experiences while maintaining the quality and authenticity our customers expect. \n \n Role Overview \n We're looking for a Digital Graphic Designer to help shape the future of digital content creation at Trespass. \n This is far more than a traditional graphic design role. You'll combine creativity with emerging AI technologies to produce engaging, high-performing content across every ecommerce touchpoint. \n Working alongside Ecommerce, Marketing and Commercial teams, you'll use a combination of design expertise, AI-powered creative tools and data-driven decision making to deliver content that enhances customer experience, strengthens our brand and drives commercial performance. \n You'll help establish new ways of working by leveraging AI to accelerate content production, automate repetitive tasks and create scalable creative solutions for the future. \n \n Could you be who we are looking for? \n\n • Passionate about digital design, ecommerce and emerging AI technologies.\n, • Naturally curious and always exploring new creative tools and trends.\n, • Strong visual storyteller with excellent attention to detail.\n, • Commercially aware and understands that great creative should deliver measurable business results.\n, • Comfortable working across multiple projects in a fast-paced ecommerce environment.\n, • Confident collaborating with cross-functional teams.\n, • Enthusiastic about experimenting, learning and continuously improving.\n, • A proactive problem solver who enjoys finding smarter ways to work through automation and AI.\n\n \n What does a typical day sound like? \n\n • Design engaging digital content across websites, email, social media, marketplaces and digital advertising.\n, • Produce high-quality product imagery, lifestyle imagery and video content using both traditional creative techniques and AI-powered tools.\n, • Create promotional campaigns, homepage assets and digital advertising that maximise engagement and conversion.\n, • Develop multiple creative variants for testing and personalisation across digital channels.\n, • Use AI-assisted creative tools to accelerate content production while maintaining exceptional quality and brand consistency.\n, • Optimise visual merchandising across the ecommerce website to improve customer experience and commercial performance.\n, • Collaborate with Ecommerce, Marketing and Trading teams to support product launches, promotions and seasonal campaigns.\n, • Build and maintain reusable design templates, prompt libraries and creative workflows to improve efficiency.\n, • Organise and manage digital assets within the Digital Asset Management (DAM) platform, ensuring content is searchable, reusable and consistently applied.\n, • Analyse creative performance using customer insights, engagement metrics and conversion data to continuously improve content effectiveness.\n, • Ensure all creative output aligns with Trespass brand guidelines across every customer touchpoint.\n, • Research and evaluate emerging AI creative technologies, recommending new tools and opportunities that improve productivity and innovation.\n, • Support the wider ecommerce team in adopting AI-powered creative workflows and best practice.\n\n \n Experience & Skills \n Essential \n\n • Experience in digital graphic design, ecommerce content or creative production.\n, • Strong portfolio demonstrating digital-first creative work.\n, • Experience using Adobe Creative Cloud (Photoshop, Illustrator and Premiere Pro or equivalent).\n, • Understanding of ecommerce, digital marketing and customer journeys.\n, • Excellent attention to detail and brand awareness.\n, • Ability to manage multiple deadlines in a fast-paced environment.\n\n \n Desirable \n\n • Experience using AI creative platforms such as Adobe Firefly, ChatGPT, Midjourney, Runway, Veo, Kling or similar.\n, • Experience creating short-form video and motion graphics.\n, • Knowledge of Figma or modern collaborative design platforms.\n, • Understanding of A/B testing and conversion optimisation.\n, • Experience working with Digital Asset Management systems.\n, • Basic understanding of automation platforms and AI workflows.\n\n \n Success Measures \n Success in this role will be measured by: \n\n • Faster delivery of creative assets through AI-assisted workflows.\n, • Improved ecommerce conversion through effective visual content.\n, • Increased engagement across digital channels.\n, • Consistent application of brand standards.\n, • Growth in creative testing and experimentation.\n, • Adoption of AI tools that improve productivity and reduce production time.\n, • Efficient management and reuse of digital assets.\n, • Positive collaboration with Ecommerce, Marketing and Commercial teams.\n\n \n Working for Trespass \n\n • You will receive 30 days holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to\n, • Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors\n, • Relaxed dress code\n, • Free parking as there is nothing worse than parking metres and additional costs, meaning…. buy the coffee!\n\n \n We want like-minded, committed individuals to join us and be part of our continued success so if this sounds like a good fit for you then we welcome you to apply. \n \n Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.

Anderson Knight is delighted to be recruiting for an organised, proactive, and customer-focused Office Manager to oversee the day-to-day running of two flexible workspace centres in Glasgow and Edinburgh. \n \n Following the recent acquisition of both locations, this is an exciting opportunity to join a growing business during a key stage of expansion. The successful candidate will play an important role in ensuring the smooth operation of both centres, delivering an exceptional customer experience, supporting occupancy growth, and maintaining a professional and welcoming environment for clients and visitors. \n \n This is a varied role that combines office management, client relationship management, facilities coordination, events, and operational support. You'll be responsible for ensuring both locations run efficiently while helping to create a positive and engaging workplace community. \n Location: Glasgow & Edinburgh (Travel Required) \n \n Salary: Up to £31,000 per annum \n Hours: Full-Time | Permanent | 40 Hours per Week \n \n Key Responsibilities \n \n • Oversee the day-to-day operations of both the Glasgow and Edinburgh offices \n • Ensure a professional, welcoming, and efficient environment for tenants, visitors, and guests \n • Manage client enquiries, arrange viewings, and support occupancy across both centres \n • Build and maintain strong relationships with existing clients, ensuring high levels of satisfaction and retention \n • Coordinate office facilities, suppliers, contractors, and maintenance requirements \n • Work collaboratively within a job-share arrangement to ensure seamless management of the Glasgow site \n • Organise networking events, tenant engagement activities, and community initiatives \n • Assist with social media content and centre communications to promote activities and services \n • Monitor office procedures and identify opportunities to improve efficiency and service delivery \n • Support reporting, administration, and general business operations as required \n • Ensure both centres operate in line with company standards and objectives \n \n About You \n \n We're looking for someone who is: \n \n • Friendly, professional, and highly customer-focused \n • Experienced in office management, operations, facilities, hospitality, or a similar environment \n • Organised and capable of managing multiple priorities across two locations \n • A confident communicator with excellent interpersonal skills \n • Proactive, hands-on, and able to work independently \n • Comfortable building positive relationships with clients, suppliers, and colleagues \n • Experienced in coordinating events or client engagement activities \n • Confident using social media and supporting marketing initiatives \n • Flexible and willing to travel between Glasgow and Edinburgh on a regular basis \n \n Previous experience within serviced offices, flexible workspaces, property, hospitality, retail, or another customer-facing environment would be advantageous. \n \n What's On Offer? \n \n • Salary of up to £31,000 per annum \n • Full-time, permanent opportunity \n • Travel expenses between Glasgow and Edinburgh fully covered \n • Opportunity to join a growing organisation during an exciting period of expansion \n • Varied role combining office management, client relations, facilities, events, and operations \n • The chance to make a genuine impact within a dynamic and growing business \n \n Additional Information \n \n • Working Hours: 9:00am - 5:00pm \n • Travel between Glasgow and Edinburgh required approximately twice per week \n • Train travel expenses fully covered \n • Glasgow site operates alongside a part-time Office Manager in a job-share arrangement \n \n If you're looking for a varied and rewarding role where no two days are the same, and where you can contribute to the success and growth of a thriving business, we'd love to hear from you. \n

\n The Opportunity \n Lawes Consulting Group is proud to be recruiting on behalf of a growing independent loss adjusting firm that has enjoyed continued success and significant new business wins. This is a key hire within a supportive and collaborative business where you will be truly valued, respected, and encouraged to develop your career. \n \n The Role \n This is an excellent opportunity for an experienced Loss Adjuster to handle a varied portfolio of private and commercial property claims across Scotland, with an office base in Glasgow. You will work closely with brokers, insurers, and legal organisations throughout the full claims lifecycle. \n \n Key Responsibilities: \n Initial Claim Assessment \n\n • Review claim notifications, policy wordings, and coverage details to understand insured scope, conditions, and exclusions\n, • Make early contact with policyholders, brokers, or insurers to gather initial information and manage expectations\n\n Site Visits & Damage Investigation \n\n • Attend properties to inspect and assess the extent of damage across domestic and commercial settings\n, • Identify the cause of loss (e.g. escape of water, fire, storm, impact, subsidence)\n, • Take photographs, measurements, and detailed notes to support findings and determine policy validity\n\n Evidence Gathering & Validation \n\n • Interview policyholders, witnesses, contractors, and relevant parties\n, • Review documentation including invoices, repair estimates, maintenance records, and security footage\n, • Identify potential fraud indicators and escalate where appropriate\n\n Managing Contractors & Specialists \n\n • Liaise with surveyors, restoration companies, engineers, and other experts as required\n, • Obtain and evaluate repair estimates and reinstatement proposals\n, • Ensure all work is cost-effective and appropriate to the nature of the damage\n\n Communication & Customer Support \n\n • Provide clear, timely updates to policyholders, brokers, and insurers throughout the claim lifecycle\n, • Explain decisions, next steps, and policy implications in a professional and empathetic manner\n, • Manage expectations around timescales, coverage, and settlement outcomes\n\n Negotiation & Settlement \n\n • Calculate settlement values based on policy terms, repair costs, and applicable depreciation\n, • Negotiate fair settlements with policyholders, contractors, and third parties\n, • Recommend settlement strategies to insurers and obtain authority where required\n\n Reporting & Documentation \n\n • Produce detailed, accurate reports covering cause, liability, quantum, and recommendations\n, • Maintain clear file notes and ensure compliance with regulatory and insurer standards\n, • Track claim progress and ensure timely closure\n\n Risk Management & Compliance \n\n • Ensure all actions comply with FCA regulations, insurer guidelines, and industry standards\n, • Identify trends or recurring issues that may indicate broader risk exposure for insurers\n\n Travel & Territory Management \n\n • Plan and manage travel efficiently across Scotland\n, • Organise workload to consistently meet service-level agreements and deadlines\n\n \n About You \n Essential: \n\n • Proven experience handling domestic and commercial property claims\n, • Strong investigation, negotiation, and customer-facing skills\n, • Ability to manage your own caseload independently and effectively\n, • Full UK driving licence\n, • An interest in professional development and qualifications, if not already attained\n\n \n What's on offer? \n\n • Salary dependent on experience\n, • A supportive, people-first culture where your contribution is genuinely valued\n, • Opportunity to grow within a successful and expanding independent firm\n, • Encouragement and support for continued professional development\n, • Varied and interesting caseload across Scotland\n\n \n Interested? \n \n For a confidential conversation, please get in touch directly: \n Lawes Consulting Group 📞 07880 553345 📧 elaine.mccrink@lawesgroup.co.uk 🌐 For all office contact numbers please visit: www.lawesgroup.co.uk/contact-us

Lending Operations Manager \n \n Glasgow | Hybrid (3 days in the office) \n Are you an experienced operations leader within the mortgage sector looking to make a real impact? We're partnering with a fast-growing, innovative lender seeking a Lending Operations Manager to lead and develop its mortgage operations function during an exciting period of expansion. \n \n This is a fantastic opportunity to join a business that's investing heavily in technology, operational excellence, and customer experience. You'll play a pivotal role in shaping how mortgage applications move through the lending journey, driving efficiencies, leading high-performing teams, and delivering outstanding service to brokers and customers alike. \n \n What you'll be doing \n \n As Lending Operations Manager, you'll oversee the operational delivery of the mortgage application journey, ensuring cases progress efficiently while maintaining exceptional quality and regulatory standards. \n \n Your responsibilities will include: \n\n • Leading the day-to-day mortgage operations function (10+ reports) across the application lifecycle.\n, • Managing workflow, capacity planning and pipeline performance to ensure excellent service levels.\n, • Leading and developing a team of mortgage operations professionals, creating a culture of accountability and continuous improvement.\n, • Identifying opportunities to streamline processes, automate workflows and improve operational efficiency.\n, • Using MI and performance data to monitor KPIs and drive informed business decisions.\n, • Managing operational escalations and ensuring timely resolution of complex cases.\n, • Working closely with Risk, Compliance, Sales and Technology teams to implement operational improvements.\n, • Supporting business growth by building scalable, efficient and well-controlled operational processes.\n, • Ensuring customer outcomes remain at the heart of every decision while maintaining regulatory compliance.\n\n \n About you: \n\n • Extensive experience within mortgage operations in a regulated lending environment.\n, • Strong knowledge of the residential mortgage application journey from submission through to completion.\n, • Experience leading and developing operational teams.\n, • A proven track record of delivering process improvement and operational transformation initiatives.\n, • An analytical mindset with the ability to interpret data and improve performance.Excellent stakeholder management and communication skills.\n, • A good understanding of FCA regulatory requirements and operational risk.\n, • Experience implementing technology, automation or AI-led improvements would be highly advantageous.\n\n \n What's on offer? \n\n • Competitive salary and annual performance bonus.Hybrid working (3 days in the Glasgow office).\n, • 30 days annual leave plus bank holidays.Pension contribution.\n, • Private healthcare cash plan.\n, • Employee Assistance Programme.\n, • A genuine opportunity to influence the future direction of a growing lending business where your ideas and leadership will make a measurable difference.\n\n \n If you're passionate about operational excellence and enjoy building high-performing teams within mortgage lending, we'd love to hear from you. \n \n Interested in exploring more opportunities? Visit the Miryco Consultants Ltd Jobs page on LinkedIn to view our latest vacancies and follow us for future opportunities.

Customer Service Advisor \n Hours – 40 hours per week \n Salary – £27,040 per annum \n \n ACES is a pioneering independent provider of NHS ophthalmic care in the community and patient care is at the heart of everything we do. \n \n We have been providing NHS eye care since 2005 and are expanding throughout 2026 and beyond. We provide a range of services including cataract surgery, YAG laser treatment, glaucoma treatment, oculoplastics and general ophthalmology. \n \n The ACES team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. \n \n This culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. \n \n Role Purpose \n \n The post holder will actively support the multi-disciplinary team in scheduling patient appointments and surgeries, coordinating the care pathway, and managing waiting lists. They will assist in maintaining patient records, responding to queries, and performing essential office tasks to ensure the smooth running of the department and high-quality service delivery. \n \n Main Duties and Responsibilities \n\n • Schedule and manage patient referrals, appointments, and surgeries in collaboration with the Administration Manager and MDT team.\n, • Maintain patient records, support waiting list management, and liaise with clinical staff to address queries.\n, • Serve as the first point of contact for patient inquiries via phone and in-person, offering information and assistance as needed.\n, • Perform general office tasks, including taking calls, processing referrals, scanning, and photocopying.\n, • Assist in the smooth operation of the service by undertaking additional duties as directed by the manager.\n\n \n Benefits \n\n • State of the art, modern working environments\n, • 33 days annual leave (pro rata)\n, • Free Laser Eye Surgery and Intraocular Lens Surgery\n, • Free eye tests\n, • Discounted prescription eye wear and sunglasses\n, • Generous friends and family discount scheme\n, • Full training on refractive treatments and patient handling\n, • Pension scheme\n\n \n Please apply now by uploading your CV. \n \n This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. \n \n ACES is an equal opportunities employer.

Are you a Claims Handler with knowledge or experience in Casualty Claims, passionate about making a real difference to customers within a global, creative, and award-winning organisation? Property claims experience will also be considered. \n \n The Role \n You will manage a portfolio of up to 300 casualty claims, including Employer’s Liability, Public Liability and Product Liability claims. \n You will work with a range of stakeholders — including policyholders, brokers, loss adjusters and panel solicitors. Excellent training to set you up for success from day one. \n \n Key Responsibilities \n • Accurately assess a range of simple and complex claims, evaluating liability and quantum and considering all relevant factors, including special investigation and recovery. \n • Identify complaints and customer expressions of dissatisfaction, handling issues effectively or escalating to the appropriate level of management. \n • Negotiate claim settlements to a successful conclusion, delivering high levels of customer care and maintaining a professional claims service at all times. \n • Engage with key stakeholders and clients to ensure a fair and robust investigation of each claim case, following specific handling guidelines and best practice frameworks. \n • Attend and contribute to periodic review meetings with brokers, solicitors, and other external parties as required. \n \n Skills & Experience \n • Previous experience in claims handling, ideally within a Casualty discipline (Employer’s Liability, Product Liability, or property). \n • Strong analytical skills with the ability to evaluate liability and quantum across a varied caseload. \n • Excellent written and verbal communication skills, with confidence liaising with brokers, solicitors, and policyholders. \n • A customer-focused mindset with a commitment to fair outcomes and professional service standards. \n • Good organisational skills with the ability to manage a high-volume portfolio effectively. \n • A proactive, collaborative approach and a willingness to engage with continuous learning and development. \n \n What's on Offer \n • Comprehensive induction and ongoing training to support your professional development. \n • Excellent employee benefits package including pension, private healthcare, and more. \n • The opportunity to work within a globally respected, market-leading organisation. \n • A collaborative and supportive team environment based in their Glasgow office. \n • Clear pathways for career progression within a dynamic claims function. \n \n For a confidential chat, please call me on 07880553345 or forward your CV to elaine.mccrink@lawesgroup.co.uk

Centralised Projects Administration Support Coordinator \n Location – Hybrid / Office Based \n Salary - £31,325 - £36,024 \n \n At DTGen, we're part of the DCC Energy GB family and we're proud to deliver specialist power generation and engineering solutions that support critical infrastructure across the UK. As our business continues to grow, we're looking for a highly organised and proactive Centralised Projects Administration Support Coordinator to join our Projects team and play a key role in supporting successful project delivery. \n \n This role sits at the heart of our project operations, acting as a central point of coordination between Project Managers, Engineers, Suppliers, Logistics Providers, Finance teams and operational functions. You'll help ensure projects run smoothly by supporting procurement activities, managing project administration, coordinating logistics and maintaining accurate project documentation. \n \n We're looking for someone who enjoys working in a fast-paced environment, has excellent organisational skills and can confidently manage multiple priorities. If you take pride in being detail-oriented, enjoy working collaboratively and thrive on keeping things running efficiently behind the scenes, we'd love to hear from you. \n \n What you'll be doing: \n \n\n • Raising and processing purchase orders in line with company procedures and approval processes.\n, • Monitoring purchase orders through to receipt and invoice reconciliation, ensuring accurate record keeping throughout the process.\n, • Liaising with suppliers regarding quotations, lead times, order confirmations and delivery schedules.\n, • Coordinating equipment, materials and service deliveries to customer sites and engineering locations.\n, • Tracking shipments, deliveries and project logistics to support key project milestones.\n, • Maintaining project trackers, action logs, schedules and status reports across multiple concurrent projects.\n, • Supporting project meetings through agenda preparation, minute taking and action tracking.\n, • Managing document repositories and ensuring project records remain accurate, controlled and accessible.\n, • Assisting with project reporting, governance activities and continuous improvement initiatives.\n, • Supporting resource planning, supplier onboarding and wider operational administration activities.\n\n \n What we're looking for: \n\n • Previous experience in project administration, project coordination, operations support or procurement administration.\n, • Experience raising and tracking purchase orders.\n, • Experience coordinating suppliers and delivery schedules.\n, • Strong organisational and planning abilities.\n, • Excellent communication and stakeholder management skills.\n, • Experience producing meeting minutes and maintaining action trackers.\n, • Strong Microsoft Office skills, including Excel, Word, Outlook and Microsoft Teams.\n\n \n Personal Attributes \n \n\n • Highly organised and able to manage multiple priorities.\n, • Detail-focused with a commitment to accuracy.\n, • Proactive and solution-oriented.\n, • Comfortable working with a wide range of stakeholders across the business.\n, • Able to build strong professional relationships with suppliers, colleagues and customers.\n, • Adaptable and capable of working in a fast-paced project environment.\n, • Professional, reliable and customer-focused.\n\n \n What we're offering: \n \n\n • Competitive salary of £31,325 - £36,024, depending on skills and experience.\n, • Opportunity to join a growing and successful engineering business.\n, • Exposure to a wide range of projects, departments and stakeholders.\n, • A varied role with responsibility across procurement, logistics and project administration.\n, • Ongoing learning and development opportunities.\n, • Collaborative and supportive team environment.\n, • The opportunity to make a meaningful contribution to project delivery and business success.\n\n \n Inclusion, Diversity & Flexibility \n \n At DTGen, part of DCC Energy GB, everyone is welcome. We're committed to building a team that reflects the diverse world we live in and to creating an inclusive environment where people feel respected, supported and able to thrive. \n \n We know that talent comes from many different backgrounds and experiences. If you're excited about this opportunity but don't meet every requirement listed, we'd still encourage you to apply. \n We also understand that flexibility matters. If you need a working pattern that's different to what's advertised, we encourage you to talk to us. We're always open to making it work.

Better places, thriving communities \n ROLE: Building Assistant \n HOURS: 40 Hours \n LOCATION: DVSA - Bishopbriggs - Driving Test Centre \n At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Building Assistant who supports the smooth and safe operation of the office environment by assisting with facilities coordination, room set-ups, security checks, contractor access, and compliance logging. \n Role Responsibilities: \n • Conduct routine visual checks of office areas and report building issues to the Facilities Manager or contractors, ensuring all spaces remain presentable and functional. \n • Support meeting room set-ups, office moves, furniture rearrangement, and workspace reconfiguration, along with assisting staff, visitors, and internal events. \n • Carry out health and safety duties including weekly fire alarm testing, ensuring escape routes are clear, placing safety signage, and reporting hazards. \n • Assist with security and access management including unlocking/locking procedures, visitor access control, and escorting contractors in secure areas. \n • Manage logistics and compliance support including deliveries, stock monitoring, updating logbooks, meter readings, and supporting maintenance activities. \n Required Qualifications: \n • Strong organisational and communication skills with the ability to work proactively and independently. \n • Awareness of health and safety principles (Fire Warden or First Aid training desirable). \n • Experience in facilities, building operations, or office support roles is desirable. \n • Good customer service skills with a professional and courteous approach. \n • Physically capable of moving and setting up furniture and equipment. \n What's in it for you? \n • Opportunity to work in a professional office environment supporting facilities and operations. \n • Be part of a team that prioritises safety, service, and operational excellence. \n • Development opportunities within facilities and building management services.

Pertemps are currently working for a global client based in Glasgow City Centre who have a new role for candidates who are fluent in Italian and English. This role would suit someone who has experience in customer service from financial services, but they would also consider candidates from call centre. The role is working hybrid, salary up to £28k depending on experience and the benefits are fantastic. \n \n\n • Competitive salary & pension scheme\n, • 25 days annual leave plus ability to purchase 5 additional days\n, • Private Medical cover, Employee Share Purchase Plan, Life Assurance\n\n \n YOU MUST ALREADY LIVE IN SCOTLAND WITH FULL RIGHT TO WORK STATUS \n \n Do you love helping customers? Are you curious and enjoy investigating and resolving complaints? \n \n KEY RESPONSIBILITIES: \n \n\n • Ensure complaints are identified, investigated and resolved promptly and fairly\n, • Investigate complaints thoroughly correctly identifying root causes\n, • Write Final Resolution Letters\n, • Meet company’s Quality and Efficiency Standards\n, • Focus on SLA’s and Regulatory timelines\n, • Pipeline/Caseload management for your language skills including English\n, • Work to company Standards and Frameworks.\n, • Participate in the Training and Competency Framework\n\n \n Qualifications \n \n\n • Previous experience in a complaint handling role\n, • Fluent in Italian\n, • Fluent/Advanced English\n, • Excellent Listening Skills is a must\n, • High Standards of verbal and written Communication skills is a must\n, • Experience in liaising with the Financial Ombudsman or other regulatory body is desirable\n, • Experience of using Microsoft Office Packages\n, • Insurance knowledge desirable, but not essential\n\n \n I look forward to receiving your application. \n \n Pertemps acts as both an employment business and an employment agency.

Role: Service and Aftermarket Coordinator \n Location: Glasgow, United Kingdom \n Contract type: full-time, permanent contract \n \n About Marioff \n For four decades, Marioff has been driven by the challenge of keeping people and businesses safe. Today, we are the global leader in high-pressure water mist fire protection with our HI-FOG system, setting new standards and pushing the fire protection industry forward. Rooted in Nordic innovation and delivering globally, Marioff is home to those who approach challenges with an innovative mindset, persistence, and an unwavering commitment to quality. We believe that delivering peace of mind and reliability to our customers requires empowering diverse teams to collaborate towards common success, creating a lasting impact. \n \n At Marioff, more than 500 motivated professionals work across the globe. As a truly global company, we value the diversity of roles and skills within our team, with colleagues from nearly 30 nationalities collaborating towards a common goal. \n \n With our head office in Vantaa and our factory in Kerava, Finland, we have a global reach with subsidiaries in France, Germany, Italy, North America, Spain, Sweden, the United Kingdom, and China. \n \n About the role \n The Service & Aftermarket Coordinator plays a key role in our maintenance & service operations in the United Kingdom and provides essential organizational, administrative, customer service and reporting support. \n \n Your main responsibilities will be: \n Scheduling & Coordination: \n\n • Plan and schedule service and maintenance visits for field engineers and technicians.\n, • Monitor job progress and ensure timely completion of work orders.\n, • Liaise with customers to confirm appointments and follow up on service delivery.\n\n Administrative Support: \n\n • Maintain accurate records of service reports, maintenance logs, and customer communications.\n, • Prepare and issue service documentation, including work orders, invoices, and reports.\n, • Assist in managing spare parts inventory and ordering replacements as needed.\n\n Customer Service: \n\n • Act as the first point of contact for service-related inquiries.\n, • Handle customer complaints or issues professionally and escalate when necessary.\n, • Ensure customer satisfaction through proactive communication and follow-up.\n\n Compliance & Reporting: \n\n • Ensure all service activities comply with health and safety regulations and company policies.\n, • Generate regular reports on service performance, KPIs, and technician utilization.\n\n Team Collaboration: \n\n • Work closely with the Service & Aftermarket Manager to support departmental goals.\n, • Coordinate with other departments (e.g., Sales, Technical Support) to ensure seamless service delivery.\n\n \n To be successful in this role you will need: \n\n • At least 1-2 years of proven experience in a coordination or administrative role, preferably in a service or maintenance environment.\n, • Strong organizational and time-management skills.\n, • Excellent communication and interpersonal abilities.\n, • Proficiency in Microsoft Office\n, • Ability to multitask and work under pressure.\n\n \n Not necessary, but would be a plus: \n\n • Service management software knowledge (e.g., SAP, ServiceMax, or similar).\n, • Knowledge of maintenance processes and terminology\n\n \n Benefits: \n\n • Competitive compensation\n, • Professional development opportunities\n, • A stable employment in a professional organization\n\n \n Our commitment to you \n We offer you a dynamic and international work environment in a company with high technology products, a strong growth strategy and people who are passionate about safety. At Marioff we value diversity in all its forms and we believe that it is our excellent, highly skilled people who make success, competitive excellence and innovation happen. Join us to our mission to protect people, property and business continuity! \n Join us and make a difference. \n Apply Now!

About McKinlay Kidd \n McKinlay Kidd proudly became an employee-owned business in August 2024, making this an exciting opportunity to join a forward-thinking and award-winning travel company. \n \n We create tailor-made and experience-led holidays throughout Scotland, Ireland, England, Wales and the Channel Islands, ranging from self-drive adventures to rail tours and island escapes. Our customers are predominantly well-travelled and discerning visitors from both the UK and overseas who value exceptional service and authentic travel experiences. Many return to travel with us time and again. \n \n We are passionate about delivering outstanding customer experiences and are proud of the numerous awards we have received for customer satisfaction. As a small and collaborative team, every employee plays an important role in our success. We support one another, work closely together and are committed to maintaining the personal service that sets us apart. \n \n We are now looking for an enthusiastic and highly organised Operations Assistant to join our team in Glasgow. This is an excellent opportunity for someone with strong administrative skills, exceptional attention to detail and a customer-focused approach to develop their career within the travel industry. \n \n The Role \n As an Operations Assistant, you will be responsible for ensuring the smooth administration and delivery of customer bookings from the point of confirmation through to the successful completion of their holiday. \n \n Working closely with customers, accommodation providers, transport companies and local suppliers throughout the UK and Ireland, you will help ensure every aspect of our customers' travel arrangements is organised accurately and efficiently. \n \n This position requires excellent organisational skills, strong communication, attention to detail and the ability to manage multiple tasks in a fast-paced environment. You will play a key role in maintaining the high standards of service and professionalism for which McKinlay Kidd is known. \n \n Key Responsibilities \n\n • Administer holiday bookings using our in-house reservations system.\n, • Make, monitor and confirm reservations with accommodation providers, transport operators and other suppliers.\n, • Liaise professionally with customers, suppliers and colleagues by telephone and email.\n, • Ensure booking information is accurate, complete and up to date.\n, • Assist customers with queries and resolve issues promptly and effectively.\n, • Support the Operations team with general administrative duties and office tasks.\n, • Build strong relationships with local suppliers and tourism partners.\n, • Contribute to the delivery of exceptional customer experiences and high levels of customer satisfaction.\n\n \n What We're Looking For \n\n • Excellent organisational and administrative skills.\n, • Outstanding attention to detail and accuracy.\n, • Strong written and verbal communication skills.\n, • A customer-focused attitude and commitment to delivering excellent service.\n, • Good computer literacy and confidence learning new systems.\n, • The ability to work efficiently in a busy and fast-paced environment.\n, • Strong problem-solving skills and a proactive approach.\n, • Good knowledge of Scotland's geography and an interest in travel throughout the UK and Ireland.\n, • A positive, flexible and team-oriented attitude.\n\n \n Previous experience in travel, tourism, hospitality or administration would be advantageous, but we are equally interested in candidates who can demonstrate transferable skills, enthusiasm and a willingness to learn. \n \n Additional Information \n Job Type \n\n • Full-time\n, • Permanent\n\n \n Salary \n\n • £24,785 per year\n\n \n Benefits \n\n • Company pension\n, • Company events\n, • Opportunities to visit and experience our destinations and products\n\n \n Working Hours \n\n • Monday to Friday\n, • Day shift\n, • 1 in 4 Saturdays\n, • Participation in the 24/7 customer duty rota once fully trained and experienced\n\n \n Location \n\n • Glasgow (office-based)\n\n \n Requirements \n\n • Ability to reliably commute to Glasgow or relocate before starting work\n, • Right to work in the United Kingdom\n\n

Who We Are \n \n James Hallam is an established and respected independent insurance broker, providing specialist advice and tailored insurance solutions to business and individuals across the UK. We pride ourselves on long-term client relationship, technical expertise, commitment to delivering high quality, personal service and our culture. \n \n The Role \n \n We are seeking a professional and proactive Claims Executive to join our claims team in Glasgow. This role is pivotal in supporting clients through the claims process, ensuring claims are handled efficiently, fairly and with the highest level of service. \n \n Key Responsibilities \n \n\n • To effectively and pro-actively administer and negotiate claims settlements on behalf of clients.\n, • Negotiating to reach the best settlement possible for our clients whilst maintaining a good relationship with insurers.\n, • Liaise and advise clients, colleagues and insurers on claims procedures, queries and technical liability queries.\n, • Develop and maintain good relations with our partner insurers & suppliers.\n, • Create and maintain accurate records and files including both hard copy and I.T. system records as appropriate and in line with Claims Procedures Manual.\n, • To perform an integral part of the Group sharing knowledge and experience wherever possible.\n, • Attend meetings where required with client’s, loss adjusters and insurers.\n, • Handling all types of general insurance related claims, such as Motor Fleet, Commercial Combined, Motor Traders Combined, Combined Liabilities including Construction & C.A.R. , Retailers / Office packages, Commercial Property Owners, Professional Indemnity, Directors & Officers / Trustees Liability, Commercial Legal Expenses, Marine Transit, Engineering including Computer, All Risks.\n\n \n Your Profile \n \n\n • Experience dealing with motor and property claims is required.\n, • High standard of integrity and organisational skills with an ability to work to deadlines on your own and as part of team, supporting, assisting and co-operating with colleagues at all times.\n, • The ability to form and sustain relationships with colleagues at all levels.\n, • Excellent interpersonal and communication skills.\n, • Customer-centric approach recognising significance and importance of customer needs.\n\n \n What We Offer \n \n\n • 25 days holiday\n, • Additional Holiday Purchase Scheme\n, • 24 Hour GP Service\n, • Income Protection Insurance\n, • Death in Service\n, • Anniversary Recognition\n, • CII Membership/Support\n, • Terry Berry Membership\n

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Account Director, UK Location: Remote, UK (Ideally London based) Employment Type: Full-Time Gross Annual Base Salary: GBP £100,000 - £110,000 Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria. Summary The Account Director is responsible for the sale of OneStream SaaS solutions within a specified territory. OneStream is looking for an experienced, proactive sales professional to manage and grow existing customer relationships through subscription renewals and expansion, uplifts and cross-selling of additional solutions. The role will be responsible for strategic planning and account management across a designated sales territory and will be expected to take full ownership within this territory. Account Directors are to successfully retain and grow the existing solution footprint and meet and ideally exceed assigned quota. The ideal candidate will have a strong understanding of SaaS sales and a proven track record in sales within an existing account base. Primary Duties & Responsibilities • Opportunity Identification: Proactively identify new sales opportunities within the existing customer base by understanding their evolving needs and challenges and OneStream’s value proposition., • Upselling and Cross-Selling: Introduce additional products or services that meet the evolving needs of our customers, driving upsell and cross-sell opportunities., • Internal Reporting: CRM knowledge transfer, sales pipeline management, and proposal preparation., • Self-Sourced Pipeline: Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Be Business Partner to your Customers: Provide proactive and consultative guidance that will add value to their business objectives, ensuring high retention and net revenue growth for OneStream. This is executed by developing a thorough understanding of your customers' position in the market, their product/service, points of difference and competitive landscape., • Position OneStream: Articulately and effectively convey the OneStream value proposition via written, virtual and in-person presentations, by leveraging custom business cases, marketing assets and customer success stories., • Enable your Customer Champions: Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation. Achieve sales targets., • Develop and execute business plans to achieve sales targets., • Accurately track and forecast sales opportunities., • Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Ensure timely and accurate knowledge transfer across internal teams, such as Business Development, Pre-Sales, Alliances, and Customer Success, as well as to external collaborators such as Customers, Prospects, and Alliance Partners., • Assess prospects and customers’ needs for OneStream offerings via research, discovery sessions and solution demonstrations., • Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation., • Prepare proposals and SaaS agreements to prospects and customers to drive sales., • Identify opportunities for OneStream use case expansion within customer accounts to drive additional revenue., • Develop comprehensive proposals in response to client and prospect requests., • Actively role model sales professionalism, may engage as a coach and mentor across the Sales teams. Required Education & Experience • Minimum 5-10 years’ experience as a sales manager, sales representative or a related occupation specifically in B2B selling across the Enterprise accounts., • Proven track record in hitting quota and retention targets., • Organized, detail-oriented with the ability to prioritize and respond quickly., • Negotiation skills as it relates to renewals, upsell, cross-selling and additional solution add-ons., • Highly proficient in MS Office Suite, and CRM systems., • Experience working in a consultative capacity with C-level customers on complex SaaS solutions., • Extensive customer service experience in assessing and evaluating customer needs and satisfaction and meeting specified standards with respect to products and services., • Exceptional oral and written comprehension, communication and presentation skills., • Experience demonstrating, promoting, and selling products/services., • Knowledge and experience with marketing/sales strategy and tactics., • Knowledge of administration, business, and management principles., • Experience with MS Office and SFDC, and other analytical or project management tools., • Extensive experience working in a team environment., • Track record of exceeding revenue goals. Preferred Education & Experience • University Degree or College Diploma in Sales, Business Administration, Marketing or a related field., • Prior sales experience in the software industry, especially within the CPM/EPM industry., • Experience with Salesforce is preferred., • Working knowledge of Accounting, Finance and Corporate Performance Management. Knowledge, Skills & Abilities • Professional., • Strategic., • Capable of building rapport with C-level executives and customers., • Highly organized., • Tech-savvy., • Ability to understand and react to customer needs., • Willingness to travel., • Flexible and adaptable., • Goal driven. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution.  Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits., • Core value of customer success., • Variety of project work (not industry specific)., • Strong culture and camaraderie., • Multiple training opportunities. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream Software is an Equal Opportunity Employer. #LI-MS1 #LI-Remote

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Subsidence Technical ManagerJob Location: UK wide Job Type: Permanent Remuneration: Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Subsidence Technical Manager UK wide. You will provide teams of Building Consultants with technical support on individual claims and team initiatives. Assisting with queries, referrals, complaints, and complex scenarios, aiming for positive outcomes for Policyholders and Clients and developing internal relationships. The Technical Manager ensures technical quality delivery from the team, reporting to the team Operations Manager to maintain excellent service. You will work with other managers to enhance quality, upskill colleagues, and identify growth opportunities. Responsibilities include managing Building Consultants' licencing, mentoring, supporting complaint resolution, and conducting audits. Ensuring accuracy in reserving and decision-making, you will help colleagues deliver revenue targets and top-tier customer service. Promoting technical development through professional qualifications, you will engage in client interactions to showcase technical expertise. This role suits someone with strong technical expertise, excellent communication skills, and a passion for mentoring and developing others. The skills you will have when you apply:Experience in managing subsidence claims: Previous experience in a subsidence claims environment is essential, with a strong background dealing with complex issues.Strong coaching and mentoring skills: Ability to guide and support team members, providing constructive feedback and fostering their professional growth.Organisational Skills: Organised, diligent, and able to run tasks through to completion. Ability to work in a team environment: Comfortable working with the extended leadership team in Subsidence.Adaptability: Conscientious, hard-working, and flexible during high volumes, with the ability to cope with a fast-changing working environment.Professional Attitude: Enthusiastic, professional, and positive attitude, with a desire to embrace innovative working practices.Professional Qualifications: You will be recognised as a subject matter expert amongst peers and will likely hold a building-related professional qualification and/or have extensive experience in the industry.The skills that will be developed once working:Comprehensive Training: You'll receive all the Sedgwick-specific training needed to excel in your role.Professional Development: We are committed to helping you work towards the chartered building qualification. What we’ll give you for this role: Remuneration & moreCompetitive salary taking into account skills, experience and qualificationsA Self Invested Personal Pension Scheme (SIPP)You will join an appropriate incentive (bonus) schemeFully funded company vehicle or cash in lieu allowanceHoliday allowance of 25 days plus bank holidaysFlexible working from our office or your home Health & supportPrivate healthcare plan (including pre-existing conditions)Life assuranceEmployee assistance programme for employee wellbeing Group Income Protection Other benefitsVoluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applicationsDiscounts on various products and services This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day. You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance. Next steps for you: Think we'd be a great match? Apply now – we want to hear from you.If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).#LI-HYBRIDSummaryLocation: United Kingdom; Leeds; London; Cardiff; Glasgow; Birmingham; Manchester; BristolType: Full time

Customer Service Advisor - Part Time Red Recruitment is hiring a Customer Service Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry. You'll be the first point of contact for customers, helping them with any queries they have and ensuring you remain compliant with FCA guidelines. This is a part time role with flexible shift patterns allowed but you will need to be full time for the first 2 weeks due to training. Benefits and Package for a Customer Service Advisor: Salary: £13.35 per hour Hours: Mon-Fri - Shifts Between 7am - 11pm Location: Glasgow Generous Holiday Allowance Opportunities to grow your career Potential to go remote after 3 monthsKey Responsibilities of a Customer Service Advisor: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the best solutions Owning queries from start to finish Spotting opportunities to improve how they work Collaborating with the wider Customer Services team Providing information in line with FCA regulationsKey Skills and Experience of a Customer Service Representative: A customer-first mindset and creative problem-solving skills Excellent communication and attention to detail Strong interpersonal skills and the ability to work independently Familiarity with Office Previous experience in delivering exceptional customer service Previous experience in a financially regulated environment desirableIf you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Location: Glasgow Salary: Up to £27.752 (pro rata) Hours: 28 hours per week Working Pattern Tuesday: 9:00am - 5:00pm Wednesday: 9:00am - 5:00pm Thursday: 9:00am - 5:00pm Friday: 9:00am - 5:00pm Your new company A well-established property and facilities services organisation is seeking a Clerical Assistant to join their Corporate Services team on a part-time basis. This is an excellent opportunity for an organised and customer-focused administrator to join a busy office environment, supporting a range of internal departments and helping to ensure the smooth delivery of day-to-day business operations. Your new role As a Clerical Assistant, you will provide administrative and customer support across the Corporate Services function. Responsibilities will include: Providing front-of-house support and welcoming visitors Managing telephone and email enquiries Maintaining filing systems and accurate records Handling incoming and outgoing correspondence and mail Supporting office processes and administrative procedures Assisting with customer enquiries and resolving routine issues Providing general administrative support to the wider team Supporting business operations across a range of corporate services activities What you'll need to succeed Previous administration or clerical experience Strong customer service and communication skills Good working knowledge of Microsoft Office, including Word and Excel Excellent organisational skills and attention to detail Ability to prioritise workload and meet deadlines Confident working both independently and as part of a team A positive, professional and flexible approach to work What you'll get in return Salary of £26,104 - £27,753 (pro rata) Part-time working hours Flexible working options available Supportive and collaborative team environment Varied administrative responsibilities across multiple business functions Opportunity to gain valuable experience within a large and established organisationFlexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Anderson Knight is delighted to be recruiting on behalf of a well-established and growing organisation for an experienced Helpdesk Team Leader. This is an excellent opportunity for a people-focused team leader with experience in parts ordering, stock control, procurement, service coordination or helpdesk operations. You will lead a small team responsible for managing parts availability, supplier relationships and stock requirements, ensuring engineers and customers receive the support they need in a timely and efficient manner. Please note: This is not a warehouse management role. We are seeking candidates with experience coordinating parts, suppliers, inventory and customer service operations rather than hands-on warehouse or logistics management. Location: Glasgow Head Office Salary: £30,141.72 per annum + excellent company benefits Hours: 37.5 hours per week | 5 days over 7 Rotating shifts of 7:00am to 3:00pm, 8:00am to 4:00pm and 9:00am to 5:00pm | 1 weekend in every 5 The Role Reporting to the management team, you will lead the Helpdesk Parts Team, ensuring parts are sourced, ordered and delivered efficiently to support operational and customer requirements. You'll oversee stock management, supplier performance and team productivity while driving service improvements and maintaining high levels of accuracy. Key Responsibilities • Lead, coach and develop a small Helpdesk Parts Team, allocating workloads and setting priorities. • Manage the end-to-end parts ordering process, from purchase order creation through to delivery and resolution of supplier issues. • Monitor stock levels and reorder requirements, ensuring parts availability while maintaining effective stock control. • Build and maintain strong working relationships with suppliers, negotiating lead times and resolving supply issues. • Liaise with engineers, customers and internal departments regarding parts availability and order updates. • Monitor team performance against KPIs including order accuracy, service levels and turnaround times. • Produce regular performance and management reports. • Maintain accurate records across stock management systems, ERP platforms and internal databases. • Support the recovery, categorisation and management of returned parts and equipment. • Identify and implement process improvements to enhance efficiency, service delivery and cost control. • Manage team performance through regular coaching, training and development. • Support recruitment, onboarding and ongoing team development activities. • Ensure compliance with company policies, procedures and Health & Safety requirements. About You We're looking for an experienced Team Leader with a background in parts management, service coordination, procurement, inventory control or technical helpdesk operations. You'll have: • Previous Team Leader, Supervisor or Senior Helpdesk experience. • Proven experience managing parts ordering, procurement, inventory or stock control processes. • Experience working within a service, engineering, facilities management, automotive or technical support environment. • Strong organisational and planning skills with excellent attention to detail. • Excellent communication and stakeholder management skills. • Experience building relationships with suppliers and internal departments. • Strong Microsoft Excel and Microsoft Office skills. • Ability to manage multiple priorities in a fast-paced environment. • A customer-focused mindset with strong problem-solving abilities. • Experience monitoring KPIs and producing management reports. • Knowledge of ERP, stock management or procurement systems would be advantageous. Please note: Applicants whose experience is primarily focused on warehouse operations, picking, packing or goods handling without responsibility for parts ordering, supplier management or inventory planning may not be suitable for this position. Benefits • Excellent company benefits package. • 37.5-hour working week. • Structured rotating shift pattern. • Opportunity to lead and develop an established team. • Supportive and growing organisation with genuine career development opportunities. If you're an experienced Helpdesk Team Leader, Parts Coordinator, Inventory Controller, Procurement Team Leader or Service Support Team Leader looking for your next challenge, we'd love to hear from you. Apply today by submitting your CV in confidence

The Team Coordinator plays a key role in ensuring the smooth day-to-day running of our store. You’ll lead and support the team to achieve KPI targets, deliver outstanding customer service, and foster a positive, inclusive culture aligned with our core values. Key Responsibilities Oversee daily store operations, including opening/closing routines and sales floor management Lead, coach, and develop the team to meet sales targets and performance goals Manage HR tasks including recruitment, training, scheduling, and performance management Build strong relationships with artists and creatives, ensuring policy compliance and business support Drive exceptional customer service and maintain health, safety, and security standards Implement loss prevention procedures and manage damaged or missing stock Champion company values and maintain a positive, motivating work environment About You Aligned with our values and mission Minimum 2 years’ experience in a similar management role Confident leader with experience coaching and holding teams accountable Strong communication and organisational skills Comfortable using retail and office systems (POS, Microsoft 365, Workforce or similar)

Role: Fleet Administrator Location: Glasgow Head Office Salary: £25,468.38 per annum Contract Type: Permanent Shift Pattern: Monday to Friday core hours between 8am to 5pm. Job Purpose: The Fleet Administrator provides day-to-day administrative and coordination support for the organisation's vehicle fleet, ensuring vehicles are compliant, well-maintained, properly documented, and available for operational use. The role acts as the central point of contact for drivers, suppliers, and internal departments on all fleet-related administrative matters. Key Responsibilities Maintain accurate and up-to-date fleet records, including vehicle registrations, mileage, servicing history, insurance, and lease/ownership documentation. Schedule and track vehicle servicing, MOT tests, safety inspections, and repairs, liaising with garages and service providers to minimise vehicle downtime. Monitor vehicle licensing, tax, and insurance renewal dates, ensuring all compliance deadlines are met. Process and log driver documentation, including licence checks, driver declarations, and induction paperwork. Manage the allocation and return of vehicles, keys, fuel cards, and associated equipment. Log and monitor accidents, incidents, fines (e.g. speeding, congestion charge, parking), and insurance claims, escalating as required. Maintain fuel and mileage records, and support reporting on fleet costs, utilisation, and performance. Log vehicle defects and service dates to support compliance. Raise purchase orders for vehicle repairs, servicing, and parts, and track jobs through to completion and invoice reconciliation. Act as the first point of contact for drivers, handling day-to-day queries and issues by phone and email. Liaise with suppliers, leasing companies, garages, and internal stakeholders to resolve day-to-day fleet queries. Support procurement and disposal processes for vehicles, including preparing paperwork for new vehicle orders and de-fleeting. Ensure fleet policies and procedures are followed and support internal and external audits of fleet records. Assist with the production of regular fleet reports, KPIs, and management information for the Fleet Manager. Provide general administrative support to the fleet/transport team, including filing, data entry, and correspondence. Person Specification Essential: Previous experience in an administrative role, ideally within a fleet, transport, or logistics environment. Strong organisational skills with the ability to manage multiple tasks and deadlines. Good working knowledge of Microsoft Office (Excel, Word, Outlook) or equivalent software. Excellent written and verbal communication skills. High level of accuracy and attention to detail, particularly with compliance and record-keeping. Ability to work independently and as part of a team. Desirable: Experience using fleet management software, transport management systems (TMS), or vehicle tracking/telematics systems. Understanding of vehicle compliance requirements (MOT, tax, insurance, driver licensing). Knowledge of health and safety requirements relating to fleet and driver management. Key Skills & Attributes Strong administrative and IT skills. Problem-solving mindset with a proactive approach to resolving issues. Customer-focused, with the ability to liaise confidently with drivers, suppliers, and colleagues at all levels. Discreet and reliable when handling confidential or sensitive information. * Adaptable and comfortable working in a fast-paced environment

Your new company We are currently recruiting for an experienced Retirement Housing Officer to join a well-established housing organisation on an initial 3-month temporary contract.This is an excellent opportunity for a housing professional with strong customer service skills and experience supporting older or vulnerable tenants within a housing, care or community-based environment. Your new role Deliver an enhanced housing management service to tenants living in retirement housing accommodation. Build positive relationships with tenants, their families and external agencies. Promote tenant independence, wellbeing and participation. Carry out regular tenant welfare visits and settling-in visits for new residents. Signpost tenants to relevant support services and community resources. Liaise with Social Work, Health Services, Care Providers and other partner agencies. Respond to emergency alarm provider enquiries during working hours. Coordinate and support tenant activities and social events. Conduct estate inspections and report concerns where required. Liaise with maintenance teams regarding repairs and planned works. Support tenants with access arrangements for housing management and maintenance visits. Provide general administrative support and assist with incoming enquiries as required.What you'll need to succeed Previous experience working within housing, retirement housing, supported housing or a customer-focused community role.✅ Experience supporting vulnerable customers and working with external support agencies.✅ Strong communication and relationship-building skills.✅ Ability to work independently and manage a varied workload.✅ Good IT skills, including Microsoft Office.✅ A customer-focused approach with a genuine desire to support tenants and improve services.✅ Access to transport to travel between schemes if required. What you'll get in return Immediate start Initial 3-month contract with potential for extension Opportunity to make a positive difference within a tenant-focused service Varied and rewarding role within the social housing sectorWhat you need to do now If you have experience delivering excellent customer service within housing and enjoy supporting older tenants to live independently, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you passionate about the magic of travel and thrive on creating unforgettable bespoke adventures? Do you dream of helping others explore the breath-taking beauty of the UK and Ireland? We have an exciting opportunity for a dedicated Sales Advisor to join a team in Glasgow in a permanent role. If you’re ready to turn customer enquiries into cherished memories, crafting tailor-made holidays that go beyond the ordinary, then this could be your next inspiring career move! What you will get in your new role A competitive annual salary ranging from £27,000 to £30,000 per annum, depending on experience Enjoy the best of both worlds with an office-based role offering the opportunity for hybrid working over time, for the right candidate Become a co-owner in our Employee-Owned business! After 9 months of service, you could be eligible for an annual KPI-related bonus, which is paid tax-free (subject to business performance) Immerse yourself in our itineraries with one to two familiarisation trips per annum – exploring and enjoying some of the very holidays you'll be creating Be part of a successful, growing small business where your contributions genuinely matter, offering unique responsibilities and opportunities for someone who thrives in such an environment Responsibilities in your new role as Sales Advisor As a Sales Advisor, you will be at the heart of our operations, responsible for expertly responding to enquiries and skillfully converting them into tailor-made holidays. You will excel at listening to and understanding each customer's unique needs, then meticulously organising every detail, from accommodation and activities to travel arrangements, to create a truly unique holiday experience. This involves working in close partnership with local businesses who share our unwavering commitment to quality and outstanding customer service. Your personality, experience and qualifications We are seeking an individual with at least two years of proven travel sales experience, underpinned by a strong dedication to customer service excellence. You will also bring: Excellent attention to detail with strong literacy and numeracy skills Confidence working in a fast-paced, collaborative team environment The ability to learn quickly with a proactive and adaptable approach Strong communication and interpersonal skills High computer literacy and confidence using digital systems Excellent geographical knowledge of Scotland Knowledge of England, Wales and Ireland is advantageous Genuine passion for UK and Ireland travel and tourism Enthusiasm for promoting unique and off-the-beaten-track destinations * Excited to contribute ideas and grow within an employee-owned business Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions

Search Consultancy are currently looking for a Facilities Coordinator to join their client based in Glasgow City Centre on a temporary basis. This contract will last for approx 6 months with the possibility for it to be extended. The hours for this position are Monday - Friday, core hours are 9am - 5pm with some flexibility required to meet the demands of the job. The hourly rate of pay is £20.33ph. Your main duties will include: Ensuring office space is managed and organised at all times that will include desk allocations, management of meeting rooms and common areas Coordination of all office maintenance which includes planned and reactive Ensure that facilities are well-maintained and comply with safety standards Managing relationships with external vendors, contractors, and service providers Overseeing security measures and safety protocols to protect employees and assets Managing budgets related to facility operations Planning and coordinating events that take place within the facilities, such as meetings, conference, or social gatherings Ensuring that facilities comply with relevant regulations and standards, including building codes and safety regulations. Be the main point of contact between facility users and management Support with any FM related projects To be considered for this role my client would like someone that has experience working in a similar role with a strong background in Facilities Management. Good written and verbal communication skills. First aid qualified / willing to train Experience in a facilities/ maintenance role Facilities Coordinator Experienced administrator with good IT skills (Microsoft Office) and other IT data systems Ability to work as part of a team and also individually and on own initiative Customer focused with experience of providing good customer service Positive, proactive with good organisational skills and attention to detail Self-motivated, capable of being sensitive with good communication skills Flexible with ability to multi-taskA PVG check will be completed upon offer of this role. If you think you have the experience suitable for this role then please apply now or email Denise at the Glasgow office on (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

My client is an award winning, established, successful, fast growing and ambitious specialist Mortgage Lender. The company's main aim is to enable its clientele to secure the mortgage for their property that they desire, whilst providing them with the very best level of service. Due to successful business growth the company are currently keen to hire a Mortgage Lending Operations Manager. Within this position the Operations Manager will lead a team of Mortgage Underwriter’s and Case Manager’s that underwrite/administer often complex/specialist mortgage case’s, which are often manually underwritten. Following on from a strong 2025 performance, the lender aims to increase the amount in which in lent last year by another 50% during 2026. This is a hybrid role whereby the successful candidate would work from a Central Glasgow based office on a three days per week basis and you will have the opportunity to work from home remotely on two days per week. Alternatively, if you would like to work from an office on a more regular basis then this will be suitably arranged. This is a Monday to Friday, 9:00am to 5:30pm based role. Within this position key role features include; Leading the end-to-end operational delivery of the lenders residential mortgage underwriting process. Primarily to drive continuous improvement, efficiency, scalability, and performance across the lending process, working closely with the credit risk, sales, compliance, operations, and technology teams. Overseeing mortgage origination operations from pre-application queries through initial packaging, underwriting support, mortgage offer and conveyancing queries. Whilst ensuring that all processes are scalable, well controlled, that they deliver high quality outcomes, and that they are aligned to the FCA’s regulatory requirements. Whilst this role is crucial to lending, it does not specifically involve underwriting mortgages. The focus is entirely on the operational infrastructure that surrounds the underwriting process, such as: how the cases are received, routed, tracked, supported, and completed; how bottlenecks within the process are identified and eliminated; and how the lenders operational controls align with regulatory requirements. Key role responsibilities include; New lending operations management – To be accountable for the day-to-day new lending operations across the mortgage origination lifecycle, from pre application queries through to packaging, underwriting, mortgage offer and conveyancing queries, as well as post-completion lending decisions. Process improvement and continuous improvement - Lead a structured, data-driven programme to continuously identify, prioritise, and deliver process improvement initiatives across mortgage origination, targeting measurable gains in processing speed, throughput, quality, and unit cost per case. Team leadership – To lead, coach, and develop mortgage operations team (from junior to senior level) to deliver high-quality, strong service, competitive turnaround times, and compliant outcomes, in conjunction with the Underwriting Team Leader who owns the first line of defence (LOD) for the underwriting team and is responsible for their training and development. Risk, controls, and compliance - Work with the lenders credit risk function to ensure mortgage operations are delivered in line with internal lending policies, risk appetite, and FCA regulatory obligations. Customer service - To assist within delivering a high-quality experience for customers and their intermediaries throughout the new lending journey. Stakeholder management and cross-functional collaboration - To work closely with the Head of Underwriting, and the Risk, Sales, Compliance, and Technology teams to support effective new lending operations and delivery of process improvements. Key candidate experience must include; Proven experience within mortgage operations, with strong exposure to the new lending process for residential lending in an intermediary environment. Strong understanding of the mortgage origination lifecycle, including application processing, case management, underwriting and conveyancing. Experience of leading operational teams within a regulated mortgage or lending environment. Excellent knowledge of both mortgage regulation and conduct requirements, including FCA requirements and customer outcome considerations. A strong track record of identifying and delivering process improvements, operational efficiencies, or transformation initiatives, including use of technology and AI driven solutions. A good understanding of operational risk, controls, quality management, and pipeline performance. Excellent organisational, problem-solving, and stakeholder management skills. * The ability to suitably analyse performance data and use management information to drive service improvement and operational decision-making. The successful candidate will receive a competitive starting basic salary of circa £70,000, plus a potential annual bonus of up to 10% (linked to both your and the businesses performance). In addition to this you will receive several employee benefits including; Growth Shares (a stake in the company), 30 days annual leave per annum (plus the additional bank holidays), a Private Health Cash Plan, a Pension Scheme, and an Employee Wellbeing Programme. If you are interested within this vacancy and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. Your Mortgage Recruiter Ltd – A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles

CUSTOMER SERVICE EXPERT OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign. Here is all you need to know… Start Date: September and October 2026 Salary: £27,081.60 (enhanced rate applies between 9pm – 11pm) Job Type: Full Time – Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 07:00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am – 18:00pm Monday – Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. You will be invited to a short interview should your application be successful at the inital stage. Please ensure you upload your CV when requested at the time of your application. Who we are looking for… A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential Values we look for you to have... Process Excellence - doing things well means something to you and you will always strive to improve on your work Collaboration - you enjoy working with others and you like working as a team player Communication - You can speak and write clearly and in a confident manner Emotional Intelligence - You possess the ability to be emotionally intellignt meaning you are able to empathise, be kind and be good with others. Open-mindedness - you possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Critical thinking - you are abl to think logically when making decisions Solution Orientation - having a forward thinking mindset focused on resolving challenges Entrepreneurship - taking owenership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Follow Dispute processes to ensure customer satisfaction Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Here are our key benefits… Perks at Work – Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Customer Service Advisor (Financial Services) Location - Glasgow (North) Salary - £24500 + commission Hours - Monday - Friday | 9:00am - 5:00pm (Office-based) The Opportunity Do you enjoy building strong working relationships and delivering a high level of service in a fast-paced environment? Are you someone who takes ownership and thrives on resolving queries from start to finish? Office Angels are delighted to be working with a long-standing and valued client within the financial services sector to recruit a Customer Service Advisor to join their Glasgow team. This opportunity will see you supporting a portfolio of clients, managing queries through to resolution, and ensuring a smooth, professional service at every stage. You'll play a key role in maintaining strong relationships and delivering consistently high standards. What You'll Be Doing Acting as a key point of contact, building trusted relationships with clients Managing queries from initial contact through to resolution in a timely, professional manner Working closely with internal teams and external partners to keep processes running smoothly Providing clear updates and confidently managing expectations Delivering a consistently high standard of service across all interactions Maintaining accurate records and supporting overall team performance Seamlessly working across multiple portals, navigating systems efficiently to manage queries with speed and accuracy About the Company Our client is a well-established and respected organisation within the financial services sector and a long-term partner of Office Angels. They are known for their professional approach, strong team culture, and commitment to developing their people. What's in It for You? Private medical cover & death in service (post-probation) Pension scheme Ongoing training and support towards professional qualifications Wellbeing support and employee benefits platform A collaborative, supportive team environment About You Experience in customer service or a client-facing administrative role Strong communication skills with a professional, confident approach Highly organised with the ability to manage multiple priorities A proactive, solutions-focused mindset Comfortable working in a fast-paced, structured environment Experience within financial services would be advantageous Ready to Take the Next Step? If you're looking for a role where you can build strong relationships, take ownership, and develop your career in a professional environment, this could be a great fit. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Search Consultancy are currently recruiting for our client, an award winning organisation in their field who are looking to add a Customer Sales Administrator to their busy sales department, on an ongoing temporary basis. My client is based in Hillington and ideally you will have your own car or live locally to allow you to travel easily to the area. You must have experience of working as a Sales Administrator as you will be expected to support the sales team and be able to hit the ground running with minimal supervision. The salary for this position will be £14.45 per hour. You will work Monday - Thursday 8am - 4:45pm and Friday 8am - 12:30pm. You must be available to start immediately. This is a long term temporary contract, with scope for long term opportunities. Duties and Responsibilities will include: Representing the company in a professional and competent manner at all times and develop strong working relationships with colleagues and clients. Prepare and review quotations, ensuring pricing and margins are aligned with agreed commercial parameters to support successful business opportunities. Provide effective administrative and customer service support to the Field Sales team, helping to maintain a consistent and professional customer experience. Coordinate and manage customer satisfaction surveys, reviewing feedback and supporting appropriate follow-up actions. Maintain accurate and up-to-date customer and order information, ensuring a high level of attention to detail throughout the order process. Keeping clients up to date with delivery status.To be considered you must: Have strong sales administration/ customer service support skills Be available immediately Competent user of all Microsoft packages including excel Experience of dealing with customers via telephone and emailYou must be commutable to Hillington either by car or use of public transport within a reasonable time. If you have the relevant experience and are available immediately please apply by submitting your CV or email Alice at the Glasgow office (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Administrator 📍 Glasgow North | 💰 £25,000 + Excellent Benefits | 🕒 Monday to Friday, 9am to 5pm What's on Offer? Salary of £25,000 per annum Birthday off each year Private Medical Cover (post probation) Death in Service benefit (post probation) Generous annual leave entitlement increasing with service. Fully supported professional insurance qualifications Workplace pension scheme Employee discounts and perks platform Friendly, collaborative working environment Genuine opportunities for learning and career development The Role As an Administrator, you'll provide essential support across a range of business functions, ensuring work is processed efficiently, accurately, and in line with regulatory requirements. Key responsibilities include: Processing a variety of administrative tasks efficiently and accurately Supporting internal teams to meet service standards and business objectives Managing customer and policy-related administration Maintaining accurate records and documentation Assisting with customer and administrative queries Ensuring compliance with company procedures and FCA regulations Working collaboratively with colleagues across the business About You We're looking for someone who is organised, proactive, and keen to deliver an excellent service. You'll ideally have: Previous administration experience Strong organisational skills and attention to detail Excellent communication skills, both written and verbal Confidence to use a range of IT systems and software. A professional, customer-focused approach The ability to manage multiple priorities effectively. A positive attitude and strong team ethic If you're looking for a stable and rewarding role with a business that values its employees and supports professional development, we'd love to hear from you. You will be joining a friendly and supportive team, and you'll play an important role in ensuring the smooth day-to-day running of the business, helping colleagues, supporting customers, and maintaining high standards of accuracy and compliance. The Role is available immediately; don't dilly apply today! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Business Manager - Office Angels Glasgow Salary up to £50k Lead. Inspire. Grow. Shape the future of one of Glasgow's most established recruitment businesses. At Office Angels, we're passionate about connecting exceptional talent with outstanding businesses. Our Glasgow office has a long-standing reputation for delivering recruitment excellence across the region, and we're now looking for an ambitious, commercially-minded Business Manager to lead our high-performing team into its next phase of growth. This is an exciting opportunity for a proven recruitment leader or experienced manager who thrives on driving performance, developing people, building client relationships, and delivering outstanding financial results. The Role As Business Manager, you will have full responsibility for the success of our Glasgow branch. Reporting directly to the Operations Director, you will lead the implementation of Office Angels' business strategy at a local level, ensuring your team delivers exceptional results while providing an outstanding experience for both clients and candidates. You will act as the driving force behind branch performance, creating a culture of success, accountability, collaboration, and customer excellence. Key Responsibilities Drive branch revenue growth by increasing market share across the Glasgow region. Translate business strategy into clear, measurable branch objectives and action plans. Monitor, analyse and deliver against key performance metrics and KPIs. Own branch profitability and financial performance, including effective P&L management. Lead from the front in delivering exceptional client and candidate experiences. Build, develop and maintain strong customer relationships, resolving issues proactively and effectively. Identify new business opportunities and oversee branch sales, marketing and service activities. Recruit, onboard and develop top talent within your team. Provide ongoing coaching, support and performance management to maximise individual and team success. Foster a positive, high-performance culture where people are motivated to exceed expectations. Ensure operational excellence and compliance across all branch activities. What We're Looking For We're seeking a leader who combines strong commercial awareness with a genuine passion for people development. You will ideally have: Proven leadership experience within recruitment, staffing, sales, or a service-led environment. A strong track record of delivering revenue growth and achieving financial targets. Experience managing KPIs, budgets and branch or business performance. Exceptional people management, coaching and motivational skills. Strong business development and relationship-building capabilities. Excellent communication and influencing skills. The ability to make data-driven decisions and implement effective growth strategies. A customer-first mindset and commitment to service excellence. Energy, resilience and the ambition to drive success in a competitive market. Why Join Office Angels? At Office Angels, our people are at the heart of everything we do. We invest heavily in developing our leaders and creating an environment where careers can flourish. You'll benefit from: The opportunity to lead an established and respected Glasgow business. A supportive and collaborative leadership team. Excellent career progression opportunities within a market-leading organisation. Ongoing learning, development and leadership training. A rewarding and inclusive culture where success is recognised and celebrated. Competitive salary and attractive performance-based incentives. Ready to Lead the Next Chapter? If you're an inspirational leader who is passionate about growing a business, developing people, and delivering exceptional results, we'd love to hear from you! Please apply or call Carole Dyvor for a confidential discussion (phone number removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Business Development Manager - Office Supplies/Workwear/PPE Pay: £40,000.00-£45,000.00 per year Job Description: The Vacancy We are seeking a driven and commercially focused Sales Account Manager to manage and grow key client accounts while driving new revenue opportunities. This role blends relationship management with consultative selling and strategic planning, making it ideal for someone who thrives on building long‑term partnerships and hitting sales targets. Key Responsibilities Manage and grow assigned accounts by understanding client needs, identifying opportunities, and ensuring long‑term satisfaction Drive revenue growth by achieving sales targets through proactive prospecting and effective pipeline management Act as the main point of contact for key clients, handling queries, issues, and product or service guidance Prepare and deliver tailored sales presentations, proposals, and product demonstrations Negotiate contracts and pricing agreements in line with company policies and objectives Collaborate closely with internal teams including marketing, product, customer support, and finance to ensure seamless service delivery Monitor account performance, analyse sales data, and provide accurate sales forecasts Resolve customer concerns efficiently to maximise retention and loyalty Stay up to date with market trends, competitor activity, and product knowledge Skills & Qualifications Proven experience in sales, account management, or business development Strong communication, negotiation, and relationship‑building skills Ability to manage multiple accounts and prioritise workload effectively Results‑driven mindset with a clear focus on targets and KPIs Competent in CRM systems (e.g. Salesforce or similar) Strong analytical and problem‑solving abilities Preferred Attributes Experience within a relevant industry (e.g. FMCG or similar) Office supplies mainly Strategic thinker with the ability to identify upselling and cross‑selling opportunities Customer‑centric approach with a high level of professionalism What We Offer £40,000 salary with commission or bonus structure Company car allowance £5400pa Supportive and collaborative working environment Opportunities for professional development and career progression The chance to make a real impact within a growing business The Company Powerhouse of brands. Our client is the UK and Ireland’s largest multi-channel business supplies and services distributor. We operate a centralised distribution network, with distribution centres around the UK and Ireland, complemented by regional cross-dock sites. Their unrivalled logistics platform includes hundreds of their own delivery vehicles, efficiently delivering a vast range of essential goods to workplaces across the nation. INDMC Benefits: Company car Company events Company pension Free parking * On-site parking Work Location: In person