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Department: Management Employment Type: Full Time Location: Ripley Compensation: £40,000 - £50,000 / year • Location: Based at our Ripley office - Old Post Office Building, Market Place, Ripley, Derbyshire, DE5 3FJ, • Areas that our branch covers: We cover most of the Ripley areas which covers roughly a 3 mile radius from the centre., • Contract: Full-time, permanent role We’re looking for a Registered Manager who knows what Outstanding care looks like. We’re a multi-award-winning, family-run domiciliary care company, seeking a passionate and professional Registered Manager to lead our Ripley team, shaping its future services and mentoring future managers. As the Registered Manager, you will be responsible for supporting 60 clients and 30 carers. Reporting to the Head of Quality and Governance, will provide strategic, operational and day‑to‑day leadership for the service, ensuring CQC compliance and high-quality, person-centred care, and be passionate about enabling people to live independently with dignity and choice. You will apply to the Care Quality Commission (CQC) for Registered Manager status and accept full legal accountability for the branch’s compliance, leading on regulatory compliance and quality improvement, preparing for and managing CQC inspections, responding to regulatory feedback and maintaining accurate governance records. Share 1-in-4 on-call duties with the management team, covering weekday evenings (4:30pm-10pm) and weekends. Paid in addition to salary. Responsibilities include balancing client outcomes, staff well‑being, and quality, while championing inclusivity, continuous improvement, and Avanti's values. The role also involves acting as Designated Safeguarding lead and external representation. • Care Team Leadership: Inspire and develop a high-performing team of 33, fostering a culture of support and continuous growth. Provide clear direction and professional supervision to all staff, managing performance, holding regular one‑to‑ones, and growth and development meetings, • Client Experience and Case Management: Ensure exceptional, person-centered care from assessment to ongoing review, managing client cases and resolving concerns. Oversee assessment, onboarding and ongoing review of every client, which is currently at 60 clients. Ensuring care and support plans remain accurate, client‑focused and compliant, • On-Call and Operational Support: Share 1-in-4 paid on-call duties with the management team, supporting weekday evenings and weekends, with occasional operational support in emergencies, • Quality, Safety and Compliance: Uphold robust governance and continuous improvements to maintain excellent CQC compliance, • Business and Financial Management: Efficiently manage branch operations and contribute to growth initiatives, • Lead with compassion: create an open, inclusive culture where staff and clients feel listened to, valued and supported, • Model professionalism: Set and maintain healthy boundaries, learn from experience, and base decisions on solid evidence and best practice, • Promote equality, diversity, and human rights: Challenge discrimination wherever it appears, and tailor your support to respect each person’s culture, identity, and preferences, • Communicate effectively: Listen openly, handle conflict with care, give feedback that helps others grow, and build genuine, collaborative partnerships, • Minimum 5 years’ experience in adult health or social care, with at least 2 years in a leadership role, • Level 5 Diploma in Leadership & Management for Adult Care (or equivalent), • Full UK driving licence and access to a vehicle, • In‑depth understanding of CQC regulations, safeguarding, Mental Capacity Act and health and safety requirements, • Strong decision‑making, critical thinking and data‑driven quality improvement skills, • Lives within 30-40 minutes of the Ripley branch, • Coaching, mentoring and training delivery skills (Train‑the‑Trainer desirable), • Proven ability to manage resources & budgets You will be: • Calm, measured and positive under pressure, • Emotionally intelligent, adaptable and creative, • Committed to personal growth and maintaining personal wellbeing, • Competitive salary package depending on skills, experience and qualifications, • Annual pay reviews to keep salaries in line with inflation, • On‑site parking, • Pension contributions, • Commitment to training and personal growth, • A supportive, family‑run environment dedicated to the wellbeing of both clients and staff Send your CV and a cover letter telling us why your knowledge, skills and experience suit this role. Please note: We love AI (we use it too!) - but your cover letter is your chance to tell us about you. Please write it in your own voice so we can get to know the real person behind the application. #J-18808-Ljbffr

We are working with a growing technology-led business that is looking to recruit an experienced Operations Manager to oversee both People (HR) and Finance operations. This is a key and varied role within the organisation, offering the opportunity to support business growth by ensuring efficient processes, strong financial control, and a positive, well-managed working environment. The Role As an Operations Manager, you will take ownership of day-to-day people and finance operations, working closely with teams across the business to ensure everything runs smoothly, compliantly, and efficiently. Key responsibilities include: Finance Operations: Managing accounts payable and receivable processes. Overseeing direct debits and ensuring timely payments. Monitoring and reporting on outstanding debt and implementing processes to reduce this. Acting as a key point of contact for finance queries from customers, suppliers, and external accountants. People (HR) Operations: Managing HR administration, ensuring records and systems are accurate and up to date. Overseeing onboarding and offboarding processes. Supporting performance management processes, including reviews and feedback cycles. Ensuring compliance with policies, procedures, and employment legislation. Coordinating training, e-learning, and development initiatives. Supporting health & safety compliance, including training requirements. Recruitment & Talent: Managing end-to-end recruitment processes, including sourcing, screening, and interview coordination. Liaising with recruitment partners where required. Supporting learning and development initiatives across the business. Culture & Office Management: Supporting a positive and collaborative working environment. Coordinating company events and team engagement initiatives. Assisting with office management to ensure a well-run workplace. Payroll & Reporting: Supporting payroll processes, including expenses, overtime, and benefits administration. Managing company benefits such as vehicle schemes. Tracking and reporting on HR metrics including absence, turnover, and engagement. Within this position, you’ll need the following: Previous experience in an Operations, HR, or Finance-focused role. Strong understanding of finance processes, including accounts payable/receivable. Experience managing HR administration and employee lifecycle processes. Excellent organisational and problem-solving skills. Strong communication skills with the ability to work across multiple teams. High attention to detail and ability to manage sensitive information confidentially Experience using HR systems and financial software (Xero and BrightHR or equivalent). Hours and Salary Monday to Friday 9am – 5pm 20 days holiday (excluding the period between xmas and new year and banks EV car salary sacrifice sche,e Free on site parking Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (phone number removed)

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