Operations lead jobs in Hoddesdon - Page 2Create job alerts

General Manager – Harlow Salary: £35,000 - £39,000 + Location: Harlow Are you a natural leader who thrives in a busy, customer-focused environment? This is your opportunity to take full ownership of daily operations at a leading leisure and hospitality destination, ensuring every guest experience is outstanding and every team member is empowered to shine. Role Lead daily site operations to the highest standards, ensuring smooth, safe, and efficient performance across all departments. Keep wage budgets and financial targets on track, driving strong commercial results. Maintain outstanding service and operational consistency through effective people leadership and attention to detail. Coach, mentor, and develop your crew, building an engaged, capable, and motivated team. Collaborate across departments to achieve key performance goals and deliver exceptional guest satisfaction. Monitor health, safety, and food standards to ensure full compliance and protect the venue's reputation. Proactively identify new revenue streams and opportunities for improvement. Promote an inclusive, supportive, and high-performance working culture where every team member feels valued. What they want Proven leadership experience within leisure, hospitality, or a busy service-led environment. A hands-on operator who leads by example and stays calm under pressure. Strong communication skills with a flexible leadership style that motivates people at every level. Commercially aware and confident managing budgets and performance targets. Organised, proactive, and able to balance long-term planning with day-to-day priorities. Knowledge of Health & Safety, Food, and Consumer legislation. A genuine passion for people, service, and creating exceptional guest experiences. NB- This is a Full-time position with flexibility required to work evenings and weekends (typically one in three weekends off). If you are keen to discuss the details further, please apply today or send your cv to TPBN1_UKCT

Head of Technical Services| £55k -£65k depending on background| Permanent | Cuffley- Herts | Our client is a dynamic technology solutions provider specialising in Auto-ID, Point of Sale, enterprise mobility, and networking, trusted by global brands across retail, transport & logistics, aviation, hospitality, manufacturing, healthcare, and field services. The business is creating a new technology and services team to accelerate its transition from hardware reseller to a full end-to-end solutions partner (VAR, Systems Integrator, MSP). The organisation is seeking a senior technical leader to build and lead this function, positioning technology capability as a core differentiator for customers and suppliers and playing a key role within the Senior Leadership Team. This is a step up to a senior role, hands-on leadership role Head of Technical Services. As part of the Operations Department, the position reports to the Operations Director and will initially report directly to the Managing Director. The successful candidate will build and lead a multi-disciplinary technical services organisation covering IT Service Management (ITSM), solution architecture, systems integration, software, internal IT, and productised services The Benefits Package: Clear progression path towards a more roles as skills, experience and the business grow.On-site gym, pool & spa, studio, café, bar and restaurant plus other amenities and events. Pension contribution. 25 days holiday plus bank holidays.Flexible working – with 1 WFH if required The Basics * Salary is £55-65K Depending on background * Mon – Fri – 9:00am – 17:30pm with flexible working and 1 day WFH if needed Responsibilities: Leadership & Service Organisation * Lead, build and develop the Technology & Services function, including solution architecture, engineering, ITSM, project management, service delivery and field services. * Define clear service lines, SLAs, commercial models and delivery processes. * Own departmental P&L, ROI, resource utilisation and scalable growth. * Act as a key member of the Senior Leadership Team. IT Service Management & Service Delivery * Own end-to-end IT Service Management across customer-facing services, including service desk, incident/change management, asset and device management, and continual improvement. * Manage the full services portfolio (managed services, professional services, support, field engineering, DaaS and managed print). * Build and govern a UK and international field services and subcontractor network. * Lead service commercials, tenders, renewals and reviews, supporting sales with solution scoping and margin management. Solution Architecture & Systems Integration * Lead pre- and post-sales solution architecture across core hardware, software and integrated technologies. * Own systems integration for complex, hardware-led and bespoke solutions from design through deployment and support. * Establish and grow systems integration capability, including kiosks and integrated platforms. Technology Strategy, Vendors & Innovation * Define and deliver the technology and software roadmap aligned to key industry sectors. * Own senior technical relationships with strategic vendors and partners. * Lead evaluation, testing and onboarding of new technologies and manage demo and proof-of-concept environments. Customer Engagement & Internal Technology * Act as a trusted technical advisor to customers, working closely with sales on solution development and innovation. * Lead customer technology showcases, experience centre strategy and technical evangelism. * Provide leadership for internal IT, systems, integrations, automation and practical AI enablement initiatives. Skills & Requirements * Senior technology leader with proven experience in IT service management and service delivery leadership (ideally ITIL, MSP or similar environment). * Strong background in solution architecture and systems integration across retail, logistics, manufacturing, hospitality or similar industries; comfortable with both hardware and software‑centric solutions. * Confident working directly with enterprise customers’ senior IT stakeholders and vendors, able to translate business problems into practical, commercially viable solutions. * Hands‑on, commercially minded, comfortable in a growth‑stage, entrepreneurial environment and motivated by building something from the ground up

B2B, Trade & Wholesale Sales Operations Coordinator Location: Hoddesdon Salary: £34,000-£38,000 Contract: Full-time, Permanent Hours: 40 hours per week, Monday-Friday Smart10 is proud to be partnering with a market-leading product-led business in the sports industry. As demand grows our client is strengthening their Sales Operations team to ensure a consistent, reliable and accessible customer experience. The Opportunity We are looking for an experienced B2B, Sales Operations Coordinator to manage the operational flow of our clients B2B order-to-despatch process. This role sits at the centre of their commercial operations, coordinating trade and wholesale orders from order receipt through to shipment and invoicing support. You will work closely with Sales, Warehouse, Operations and Finance, ensuring orders move smoothly through the system while maintaining clear communication with customers. This role suits someone who is both process-driven and customer-aware, capable of managing complex orders while continuously improving how the team operates. Key Responsibilities · Manage trade and wholesale order intake, validation and entry into Microsoft Business Central · Confirm pricing, discounts, stock allocations and lead times · Manage backorders and product substitutions where required · Track order progress from entry through to despatch · Provide proactive updates including order confirmations, stock availability and delivery tracking · Support Sales and Relationship Managers with priority accounts, launches and promotions · Assist with onboarding new accounts and maintaining accurate customer data · Book freight and courier shipments and manage carrier portals · Ensure shipments are correctly documented and tracked · Issue customer statements when required · Liaise with Finance regarding account queries, payments and account holds Essential Skills & Experience · Proven experience in B2B sales operations, trade sales support or wholesale customer service · Strong order management experience handling complex or high-volume orders · Process-focused mindset with the ability to follow and improve procedures · Excellent communication and stakeholder management skills · Strong IT skills including Excel, Outlook and system portals Desirable Experience (Training Provided) · Experience with Microsoft Business Central or another ERP system · Knowledge of export shipping processes or documentation (Incoterms, commercial invoices, HS codes) Benefits · Competitive salary · Company pension · Cycle to Work scheme · Company events and casual dress environment · Free on-site parking · Learning and development opportunities with career progression If you enjoy owning the end-to-end delivery of trade and wholesale orders and improving operational processes along the way, we'd love to hear from you. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data

The Retail Operations Lead plays a key role in driving operational excellence, improving efficiency, and leading all aspects of store operations. Retail Operations Lead Fable Store Loughton,.

The Architecture Practice Operations Lead delivers the day to day operational activities that support the effectiveness of the Architecture and Design practice. Proven experience in people leadership, including 1:1s, coaching, performance management, and wellbeing support. Values people leadership,

As Medical Operations Lead, you will take ownership of the operational delivery of Medical Affairs projects for biopharma clients. Are you an experienced Medical Operations professional who thrives on bringing structure, clarity, and operational excellence to complex Medical Affairs environments? Th

Job Description Deutsche Bank is a global banking business with strong roots in Germany and operations in over 70 countries.

Plant Operations Lead Job Overview Coordinate and support the day to day running of internal and external plant hire operations, ensuring the team have oversight, st. Job Description Bennett and Game are currently partnering with a specialist Civils & Construction company who due to continued succes

DescriptionWe're looking for a Claims Insight Lead to join our Insurance Risk team, based in our London office, to play a pivotal role in reducing motor claims costs and improving road safety through insight-led decision making.

We are now looking for an exceptional Operations Project Lead to help drive key initiatives that shape.

A leading maritime services company is seeking a Chief Engineer for the cruise vessel Paspaley Pearl. The successful candidate will oversee all technical operations onboard, ensuring safety and compliance with regulations. Responsibilities include managing main and auxiliary machinery, leading the e

A growing financial services company in the UK is seeking a Finance Operations Lead to take ownership of finance-related operational workflows.

A leading veterinary care organization in the UK is looking for an Operations Support Manager to oversee operations across multiple clinics.

A leading technology operations company in the United Kingdom is seeking a Facility Operations Lead for their datacenter operations.

We are looking for a highly skilled, hands-on operations leader who can not only run day-to-day procurement operations but also drive Supply Chain transformation across processes, systems, and vendor management. Join our UK procurement team as the hands-on Procurement Operations Lead, where you will

The successful candidate will have proven expertise in managing property operations and leading teams. A leading recruitment agency is seeking a General Manager for a prestigious residential estate in London. A competitive salary of £55,000 plus bonuses is offered to the right candidate, alongside

The ideal candidate will demonstrate strong leadership and strategic thinking skills while managing team dynamics. A climate advocacy organization is seeking a Team Guide to facilitate core operations.

A leading retail company in the United Kingdom is seeking a part-time operational leader to manage the fill operation. The successful candidate will lead the team in sales floor readiness and coach colleagues on performance.

A wellness platform in London seeks a Director of Operations for a new dental practice at Canary Wharf. The role involves managing CQC compliance and leading a team to ensure a premium experience for members. The ideal candidate is GDC-registered with 5+ years of experience and strong leadership ski

The position requires good knowledge of AVSEC, as well as the ability to lead teams effectively in a fast-paced environment. A leading airfreight company based at Heathrow Airport is seeking a Night Airfreight Warehouse Supervisor. This role involves supervising night shift operations and ensuring c

This role involves leading operational projects in waste management, overseeing contracts and compliance, and managing budgets. A local government authority in the UK is seeking a Senior Waste Operations & Contracts Management Officer.

A UK-based service provider is seeking an Operations Manager in Enfield to lead the in-house repairs service.

The successful candidate will lead a team of supervisors and fabricators, ensuring work is delivered safely and on time. A growing engineering company in West Yorkshire is seeking a Production Manager to oversee fabrication and manufacturing operations.

A leading charity organization in the UK is seeking a Stock Manager to lead the operational management of product flow from suppliers to distribution centers. The ideal candidate should possess leadership in retail supply chain management and excellent problem-solving skills.

A global engineering and professional services leader is seeking a Harbor Pilot to provide essential navigation assistance on Diego Garcia.

A leading financial services firm in Greater London seeks a SOC Manager to lead a team dedicated to cybersecurity incident response. The ideal candidate will have extensive experience in cybersecurity, strong communication skills, and a background in managing SOC operations.

A global biotechnology company is seeking an experienced L&D Operations Contractor for a 3-month role, with potential for extension. The ideal candidate has 3+ years in L&D Operations, with strong expertise in LMS management and a background in pharma regulatory standards. The role requires attentio

A leading global advertising firm is seeking a Product Operations Lead to ensure effective onboarding and product scaling. Ideal candidates will have experience in product operations and a proven track record in managing complex projects.

A leading media company is seeking a Head of Operations to oversee the daily running of the division and enable its next growth phase. This senior leadership role requires operations management and cross-functional coordination to ensure efficient delivery. The ideal candidate should have proven lea

A leading engineering consultancy is seeking a passionate professional for their expanding MEP Portfolio Management team in London. This role offers significant influence over team direction and strategy while combining hands-on delivery with leadership.

This role also includes team leadership and collaboration with cross-functional partners. A global consulting firm is seeking a Human Resources Operations Manager for the EMEA region.

A leading facilities management company is seeking a highly organized Cleaning Area Manager to oversee cleaning operations across multiple sites. The ideal candidate will have excellent time management and leadership skills, a proactive attitude, and a full UK Driving License.

The ideal candidate will be a qualified nurse with leadership experience, responsible for ensuring excellent quality of care and compliance with regulatory standards.

Responsibilities include diary management, travel logistics, and office operations within a hybrid working model.

A leading manufacturer of protective materials in the UK is seeking a Procurement Operations Coordinator to manage supplier relationships and stock levels.

A global jewelry company is seeking a Retail Operations & Communication Manager to oversee daily operations and ensure efficiency across all stores.

A global leader in commercial real estate services is seeking a Technical Senior Manager to oversee mechanical operations, team supervision, and maintenance programs for facilities. The ideal candidate will have 5-8 years of relevant experience, exemplifying leadership and communication skills while

A leading compliance technology firm in the UK is seeking a Principal Data Operations & Migration Lead to oversee data operations and client data migration. This senior role requires leadership in managing complex data feeds and migrations, ensuring operational excellence and compliance with financi

A premier news organization located in Greater London is seeking an administrative leader to support its Editorial Management team. The ideal candidate will manage planning and coordination of Editorial processes, lead a team of Editorial Assistants, and maintain effective relationships across the n

A leading aerospace manufacturer in Derby is seeking an Operations and Logistics Manager to oversee On-Wing maintenance capabilities. The ideal candidate will have a strong background in operations or supply chain, excellent communication skills, and a problem-solving mindset.

A leading global events organization is seeking an Event Operations Executive to support planning and delivery of live events across various regions, emphasizing sponsor care. They will work alongside sponsors and the operations team, demonstrating excellent organizational and communication skills.

A leading upskilling platform in the UK seeks a Strategy and Operations Manager to partner with the COO. The ideal candidate should have 6 to 10 years in strategy or operations, strong analytical and communication skills, and be comfortable with technology and emerging AI tools.

A machinery management company based in Enfield is seeking a Workshop Supervisor to lead the workshop and yard team efficiently. This position offers an opportunity to develop leadership skills in a dynamic environment.

A premium ride-hailing service is seeking a General Manager for their London operations. This role involves P&L responsibility for a business with nearly $100M in annual revenue, leading four local teams, and driving business growth. The ideal candidate will have 7-10 years of experience, with a tra

The role involves leading the development of efficient People Services, ensuring a positive employee experience, and managing HR operations in compliance with local laws. The ideal candidate will have a Bachelor's degree in Human Resources and substantial HR experience, showcasing strong leadership