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\n Customer Service Advisor - Green Flag Rescue \n Salary: £28,600 - £31,767 \n \n This is a great job for someone who enjoys helping customers, solving problems, and delivering an excellent customer experience. \n Whether you have previous contact centre experience or a strong background in customer service, this role could be a great fit. We're looking for people who are confident communicators, enjoy speaking with customers, and can remain calm and professional while supporting customers with a range of enquiries. \n \n A bit about the job: \n\n • \n Be the first point of contact for customers calling about new breakdown cover policies, renewals, policy changes, and existing cover queries. \n • \n Support customers by understanding their needs and recommending the most appropriate breakdown cover to suit their circumstances. \n • \n Deliver a high standard of customer service, providing reassurance and support during both routine enquiries and potentially stressful situations. \n • \n Accurately capture customer information and manage policy administration across multiple systems. \n • \n Work collaboratively within a growing Green Flag Rescue team to deliver positive customer outcomes while meeting quality, service, and performance standards. \n\n \n This is a permanent role, working 37.5 hours per week on a rotational shift basis, covering the following hours: \n\n • \n Monday to Friday: 8:00am - 9:00pm \n • \n Saturday: 9:00am - 6:00pm \n • \n Sunday: 9:00am - 5:00pm \n\n \n Skills and experience we're looking for: \n\n • \n Excellent communication skills with a confident and professional telephone manner. \n • \n Strong listening and questioning skills to identify customer needs and provide suitable solutions. \n • \n Ability to work in a fast-paced, target-driven environment while maintaining attention to detail. \n • \n Good IT skills, with confidence using multiple systems and applications simultaneously. \n • \n A genuine passion for delivering outstanding customer service and helping customers when they need it most. \n\n \n What you'll get for this role: \n Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. \n\n • \n Starting salary between £28,600 and £31,767 (depending on skills, experience and qualifications) \n • \n Bonus opportunity of 6% of annual salary (actual amount depends on your performance and Aviva's) \n • \n Generous pension scheme, for example if you put in 8%, Aviva adds 14% \n • \n 25 days' holiday plus bank holidays, with the option to buy or sell up to 5 additional days \n • \n Aviva-funded Private Medical Benefit to help you get expert support when you need it \n • \n Up to 40% discount on Aviva products, plus access to retailer discounts \n • \n Up to £1,200 of free Aviva shares per year through our Matching Share Plan and the opportunity to participate in our Save As You Earn scheme \n • \n Brilliantly supportive policies including parental and carer's leave \n • \n Flexible benefits to suit you, including sustainability options such as cycle to work \n • \n Be part of our Aviva Communities and use your 3 paid volunteering days to help others \n • \n A wide range of wellbeing support, tools and resources \n\n \n Aviva is for everyone: \n We're inclusive and welcome everyone. We want applications from people with diverse backgrounds, experiences and perspectives. Excited but not sure you tick every box? We'd still encourage you to apply. \n We also consider all forms of flexible working, including part-time and job share arrangements. \n We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working, spending at least 50% of their time in our offices every week, combining the benefits of flexibility with time spent together with colleagues. \n We'd love it if you could submit your application online. If you require an alternative method of applying or have any queries regarding the vacancy, please contact soubhagya.birat@aviva.com and bhavya.tejaswi@aviva.com \n \n

\n Information Management Advisor (Contractor) Location: Edinburgh City Centre Employment Type: Contractor - min 1 year with potential to be extended Rate: 400 per day (inclusive of agency fee) \n Our valued client is seeking an experienced Information Management Advisor to support the development, maintenance and continuous improvement of document and data management systems across a complex project environment. \n This is an excellent opportunity for an experienced information management professional with strong document control, governance and systems administration expertise. \n Key Responsibilities \n \n • Configure, implement, administer, and manage Electronic Document and Data Management Systems (EDMS), including platforms such as SharePoint and similar solutions.\n, • Manage system security, permissions and access controls in line with approved governance processes.\n, • Ensure document management systems are efficient, effective, scalable and fit for future growth.\n, • Facilitate user onboarding, training and ongoing support for both internal and external stakeholders.\n, • Manage the upload and control of high volumes of project documentation and data.\n, • Ensure robust document control procedures are followed for the creation, review, distribution, modification and archiving of information.\n, • Provide quality assurance to ensure records, documents, and data comply with regulatory, governance and operational requirements.\n, • Coordinate information management activities and support the successful delivery of project documentation requirements.\n, • Develop and maintain document registers, reporting tools, and performance metrics.\n, • Support the implementation and continuous improvement of information and document management strategies.\n, • Work closely with stakeholders to understand information governance requirements and support process improvements.\n, • Identify opportunities to enhance information governance, business processes and digital solutions.\n, • Support document retention, storage, retrieval, preservation, and disposal processes in accordance with established policies.\n \n Required Skills & Experience \n \n • Strong written and verbal communication skills.\n, • Highly organised with excellent attention to detail.\n, • Proven ability to manage competing priorities and work to tight deadlines.\n, • Ability to work effectively both independently and as part of a team.\n, • Strong stakeholder management and interpersonal skills.\n, • Proactive, adaptable and committed to delivering high-quality outcomes.\n, • Previous experience in document control, information management, quality, compliance or related disciplines.\n, • Proven experience implementing, developing, and maintaining document and information management systems.\n, • Strong knowledge of SharePoint and other EDMS platforms.\n, • Excellent Microsoft Office skills, particularly Excel, Word and PowerPoint.\n, • Experience producing management reports, document registers and governance documentation.\n \n Desirable Experience \n \n • Experience supporting large scale projects or programmes.\n, • Team leadership or supervisory experience.\n, • Knowledge of information governance frameworks and best practices.\n, • Relevant qualifications in Document Control, Information Management, Records Management or a related discipline.\n \n To apply, please submit your CV for immediate consideration. \n Suitable candidates will be contacted to discuss the opportunity in more detail. \n If you are currently registered with Office Angels and interested in this role, please contact your consultant directly by email \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. \n

Description Whats the opportunity?As part of the Retail team, youll be based within our store in Straiton in Straiton Retail Park welcoming customers in and talking to them about our gorgeous furniture.As a Retail Sales Advisor you can earn more as you sell more our uncapped commission structure puts you in control of your income. What does the role involve? Welcome customers into the store and support them in finding the perfect piece of furniture for their homeAccurately complete customer orders and process finance applicationsAccountable for delivering personal sales and KPIsWork within the team to deliver a 5 star customer experienceMake sure the showrooms look their best through general housekeeping, cleaning and moving furniture when its neededHelp to make sure our showrooms are warm, friendly, safe environments for everyone within themContinuously develop and maintain knowledge on all poltronesof products and servicesUndertake, as required, other duties in keeping with the general nature of the roleWhats in it for you? Basic salary between £22,628 - £26,507 with no cap on commissionIn this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salaryGuaranteed commission of £400 per month in your first three monthsCompetitions and incentives33 days holidays including bank holidaysEmployee benefits platform access to 100s of high street discounts and more holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!Colleague DiscountCareer progressionEnhanced Maternity, Paternity and Adoption LeaveAccess to our dedicated Employee Assistance Programme to give you free access to advice and information on a range of topicsVirtual GP Access to a GP service 24/7Salary finance schemePension SchemeDeath in ServiceLife assuranceWho are we looking for? The most important thing for us is that youre the right fit for our team. And if youve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think youd be perfect. While sales experience can sometimes be an advantage, its not a game-changer personality and the ability to learn new skills is just as important!Were looking for the following qualities Sales driven with a passion for driving a 5 star customer experienceExperience within a customer facing roleA real people person the ability to build strong relationships with our customers and colleaguesA team playerFlexibility to work shift patternsStrong work ethic, resilient, self-starter and a can do attitudeINDMPTPBN1_UKTJ

Regional H&S Advisor Location: Edinburgh Salary: Up to £40,000 package including travel Driving Licence needed as travelling to clients At Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it. • We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., • With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., • We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. We’re also backed by KKR, Hg Capital, and HarbourVest, three of the world’s most respected private equity investors. Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3–5 years and beyond. Why Consultancy? Expand Your Expertise Working at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation. Kickstart Your Health & Safety Career with Citation – Where Your Potential Meets Opportunity Are you ready to make your mark in the world of Health & Safety? Whether you’re just starting out or looking for a career boost, we’re here to propel you forward with unparalleled support, exciting growth opportunities, and a clear path to success. Why Join Us? Our trailblazing Development Scheme, launched in 2017, has been the springboard for the next generation of Health & Safety stars. Over the past eight years, we’ve mastered the art of making training, studying, and working full-time not only achievable but genuinely exciting. This is your chance to combine your passion with a practical pathway to success in the field. What’s in It for You? • Learn from the Best: Work alongside our seasoned consultants, gaining hands-on experience and building your Health & Safety expertise from day one., • Funded Training & Qualifications: We’ll fully fund your training, guiding you through the NVQ route while you gain practical experience., • Tech IOSH as a Foundation: Already Tech IOSH? Great! If not, show us that you have the knowledge and experience to be; we can work together on the rest., • Structured Progression: Transition from development to a field-based consultant role, with continued support to achieve Cert IOSH and ultimately CMIOSH status., • Diverse Growth Opportunities: Dive into advanced areas like fire safety, DSEAR, and environmental monitoring for air, noise, and vibration – the sky’s the limit. What We’re Looking For We’re not just hiring for technical skills – we’re looking for passionate, driven individuals with big ambitions. Whether you’re already working in Health & Safety or come from a completely different field, we want to hear from you. Your personality, potential, and hunger to learn matter most. The Role • Full-time, permanent position with a clear path to becoming a Health & Safety Field Consultant., • Comprehensive on-the-job training within our field, technical, and content teams., • The flexibility to study and work – perfected by us to ensure your success., • A driving license is essential by the time you complete the program, as the role involves client site visits. What Happens Next? After successfully completing the scheme, you’ll join our team as a fully-fledged Health & Safety Field Consultant. From there, the opportunities to grow and expand your expertise are endless – whether you want to specialise further, take on leadership roles, or even oversee multiple compliance services. What We’re Looking For • Tech IOSH Status: At minimum, you’ll need to hold Tech IOSH status, with proof to back it up., • Passion for Safety: A genuine enthusiasm for building a rewarding career in Health & Safety is essential., • Driving License: While location-dependent, a valid driving license will be required to ensure you're ready for client site visits when the time comes. What Makes Citation Different? At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish. Here’s What You Can Look Forward To: • Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., • Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., • Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued. And the Perks Don’t Stop There: • 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., • Post-Wedding Bliss: Extra holiday to enjoy life’s special moments., • Healthcare Cash Plan: Prioritising your health and wellbeing., • Pawternity Leave: A day off to welcome your new furry family member., • Community Days: Time off to volunteer and give back to causes you care about As we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation. This is your chance to be part of a company where your work doesn’t just make a difference—it defines the future of Health & Safety. Ready to start your journey? Let’s talk!

Software Implementation Consultant required to join a growing, product-led software business operating within a highly specialised industry. The organisation develops a complex platform used by an international customer base and is continuing to invest in its product and services as it grows.This is a varied, customer-facing role where you'll work with clients throughout the implementation journey - understanding how their business operates, translating those requirements into practical solutions, working with their data, and helping them successfully adopt the platform.The CompanyThis is a well-established software business operating within a specialist market where its technology plays an important role in supporting complex customer operations.The organisation is part of a wider international software group, giving it the backing and stability of a larger organisation while retaining the agility and close-knit feel of a specialist product business.The company has a strong focus on customer relationships and continued product development, with a collaborative culture where people are encouraged to take ownership, share ideas and develop their expertise. You'll be joining a relatively small and experienced group where your work is visible and you'll have the opportunity to contribute across both customer delivery and the wider product.The RoleYou'll be responsible for helping customers get from buying the software to successfully using it within their business.That means getting underneath how a customer currently works, understanding what they need the system to achieve and helping shape the best way of implementing it. You'll spend time with customers running workshops and gathering requirements, but you'll also get into the detail - looking at their data, identifying problems, configuring the system and helping resolve issues along the way.You'll work across several implementations, so there is plenty of variety. One week you might be working remotely with a customer on requirements and data, while another could involve spending several days onsite helping deliver a key stage of an implementation.You'll also work closely with the internal product and development teams, bringing customer insight back into the business and helping ensure the platform continues to develop in line with what customers need.Key Responsibilities Own software implementations through discovery, solution design, configuration and customer go-live Work with customers to understand their processes and translate business challenges into effective software solutions Lead workshops and discussions with stakeholders, helping customers challenge existing ways of working where there is an opportunity to improve Work with customer data as part of implementation projects, identifying issues and ensuring information is suitable for migration Manage several customer projects and priorities at the same time, keeping delivery organised and maintaining clear communication throughout Provide product guidance and training, helping customers understand how to get the most from the platform Feed customer requirements and insights back into the product and development teams to support ongoing improvementsAbout You Experience delivering software implementations, ideally involving complex business processes or enterprise applications Comfortable working directly with customers and confident communicating with both technical and non-technical stakeholders Naturally analytical, with an ability to understand how businesses operate and work through problems logically Technically curious and comfortable working with systems, data and different technologies Well organised and capable of managing multiple projects without losing sight of detail or deadlines Commercially minded and confident enough to offer advice, challenge customers and recommend a better approach when appropriate A proactive personality with the confidence to learn a specialist product and become a trusted source of knowledge for customersExperience with data migration, ERP or other operational software would be beneficial, alongside exposure to working with large datasets and tools such as SQL or Excel.You'll need a driving licence and be comfortable with travel as part of the role. The amount of travel will vary depending on projects, rather than being a fixed weekly requirement.Why Join? Work on genuinely varied implementation projects rather than delivering the same solution repeatedly Develop a broad skill set across software, data, consulting and project delivery Build relationships with an interesting international customer base and become a trusted advisor throughout their projects Join a close-knit, remote-first team where you'll have genuine ownership and visibility Work alongside experienced product and development teams and have an influence on how the platform evolves Be part of a wider international software group, offering stability and longer-term career opportunitiesWhat's on OfferThis is a remote-first role but candidates will need to be based in Scotland, It's offering a salary of £40,000 - £45,000 + car allowance + bonus alongside a strong benefits package.Travel to customer sites is expected across the UK and occasionally internationally, although this will vary depending on project requirements. There may be periods with little or no travel, followed by a week onsite with a customer when a project reaches an important stage.If you're an Implementation Consultant who enjoys working with customers, solving problems and getting into the detail of how software can improve the way a business operates, this is a great opportunity to join a specialist software business where you can have a real impact.Cathcart Technology is acting as an Employment Agency in relation to this vacancy.TPBN1_UKTJ

About us VPZ is the UK’s number one vape retailer. Since opening our first store in Edinburgh, we've expanded to over 190 locations across the UK and we're not stopping there. We are known for setting and driving the standards within the vape industry, this is a great time to join us as we continue to grow. About the Role Reporting to the Head of HR, you will provide expert HR advice and support across a multi site retail environment. The role focuses on employee relations, employment law compliance, manager coaching, organisational change, and employee engagement. You will ensure people practices are fair, consistent, and aligned with our business objectives. Key Responsibilities HR Advisory & Employee Relations • Provide expert advice to managers on HR policies, procedures, and employment legislation., • Manage complex employee relations cases, including disciplinary, grievance, absence, capability, and performance matters., • Support organisational change, consultation processes, and restructuring activities., • Liaise with Occupational Health and external advisors, and support employment tribunal preparation and risk management. Manager Support & Development • Coach and support managers on people management best practice., • Build management capability in employee relations, performance management, and employee engagement., • Support succession planning and talent development initiatives. Employee Engagement & Culture • Support initiatives that improve employee engagement, wellbeing, inclusion, and retention while promoting organisational values., • Contribute to HR projects, policy development, and continuous improvement initiatives. Operational Support • Maintain accurate HR records, case management documentation, and support HR reporting/workforce data analysis., • Act as a senior point of contact for complex HR queries. What We Are Looking For • Experience: Proven experience in a Senior HR Advisor, HR Advisor, or similar role., • Knowledge: Strong employee relations experience and solid knowledge of employment legislation., • Capability: Proven ability to coach and advise managers, with excellent communication, influencing, and stakeholder management skills., • Qualifications: CIPD qualified or equivalent experience. You will also receive a 25-50% discount on products in store, and access to ever expanding staff incentives and bonuses. Please ensure you apply with an up-to-date CV. Applicants must be 18 years old or above, any subsequent job offer is subject to pre-employment screening and right to work checks.

Regional H&S Consultant Location: Edinburgh Salary: Up to £50,000 package including travel Driving Licence needed as travelling to clients At Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it. • We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., • With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., • We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. We’re also backed by KKR, Hg Capital, and HarbourVest, three of the world’s most respected private equity investors. Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3–5 years and beyond. Why Consultancy? Expand Your Expertise Working at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation. Your Role: Protecting People, Empowering Businesses At Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you’ll play a critical role in safeguarding our clients’ most valuable asset: their people. Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations. You understand that good health, wellbeing, and safety aren’t just checkboxes—they’re about exceptional management and leadership. Your Key Responsibilities: • Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions., • Policy Mastery: Create and implement advanced H&S policies that set clients up for success., • Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards., • Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks., • Client Champion: Build lasting relationships as the trusted advisor clients turn to for support., • Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant. This year, we’re celebrating an incredible milestone: 30 years of helping businesses thrive. But we’re not resting on our laurels—we’re evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations. With new government changes reshaping the landscape, businesses need expert guidance more than ever. As part of our team, you’ll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence. About You: The Ideal Candidate We’re looking for engaging professionals with a passion for Health & Safety and a people-first approach. If you meet the following criteria, we’d love to hear from you: • Qualifications: NEBOSH Diploma or equivalent experience., • Professional Membership: Cert IOSH or actively working toward Chartered status., • People Skills: Exceptional communication and relationship-building abilities., • Experience: Whether you’re seasoned in the field or have honed your expertise through hands-on work, you’ll find a place to grow here., • Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service. What Makes Citation Different? At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish. Here’s What You Can Look Forward To: • Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., • Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., • Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued. And the Perks Don’t Stop There: • 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., • Post-Wedding Bliss: Extra holiday to enjoy life’s special moments., • Healthcare Cash Plan: Prioritising your health and wellbeing., • Pawternity Leave: A day off to welcome your new furry family member., • Community Days: Time off to volunteer and give back to causes you care about As we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation. This is your chance to be part of a company where your work doesn’t just make a difference—it defines the future of Health & Safety. Ready to start your journey? Let’s talk!

hackajob is partnering directly with Perk to hire for this role. About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit to learn more. About the Role We are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients. You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers Acting as a trusted advisor, not just a booking agent Managing highly complex, often last-minute travel changes with calm professionalism Consistently achieving strong CSAT while meeting productivity and efficiency expectations Demonstrating excellent ownership, judgement, and accountability in every interaction What You'll Do End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests Providing expert recommendations aligned to traveller preferences, company policy, and duty of care Handling urgent and high-impact travel disruptions with speed, empathy, and precision Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating closely with peers to maintain a high-performance, elite service culture What We're Looking For Essential: Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar) GDS experience (Amadeus, Sabre, Galileo or similar) Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT Exceptional communication skills with a polished, confident, and discreet style Ability to remain calm, decisive, and solutions-focused in high-pressure situations Strong organisational skills and attention to detail Desirable: Experience supporting senior stakeholders, C-suite, or high-net-worth individuals Exposure to out-of-hours, follow-the-sun, or on-call travel support models Personal Attributes Naturally service-oriented with a strong hospitality mindset High emotional intelligence and sound judgement Comfortable working autonomously and taking full ownership Resilient, adaptable, and confident handling ambiguity Commercially aware and performance-driven without compromising service quality What we offer Receive competitive compensation and equity ownership in Perk Rest and recharge with our generous allocation of vacation days plus public holidays Take control of your physical health with your choice of private healthcare or a gym allowance Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Make your money go further with our flexible compensation plan Focus on your family with 17 weeks' paid parental leave during your child's first year Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes Broaden your horizons with up to 20 "Work from Anywhere" days per year Nurture your language skills with in real-life English, Spanish and Catalan lessons Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support Interview Process Talent Acquisition Interview - 30mins Virtual Hiring Manager interview - 90 min Virtual or IRL depending on your location Values interview - 30mins virtual AI at Perk AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. TPBN1_UKTJ

Position: Senior Learning & Development Advisor Location: Glasgow or Edinburgh (will require travel to both) Working Pattern: Hybrid Salary: Up to £45,000 plus excellent benefits Creideas Recruitment is working with a highly regarded professional services organisation to appoint an experienced Senior Learning & Development Advisor. This is a brilliant opportunity for an L&D professional who likes to be visible, involved and close to the business. Were not looking for someone who wants to sit behind a screen creating training programmes in isolation. This role needs someone who enjoys getting out into the business, building relationships, understanding what people need and turning that into learning that actually makes a difference. You'll be joining an established L&D function at an exciting time, with a number of learning, technology and development projects underway. Its a varied role, so you could be delivering technical training one day, working with senior stakeholders on development needs the next, and supporting wider learning programmes and projects in between. What will you be doing? You'll take ownership of a broad range of L&D activity, including: Designing and delivering engaging learning across technical, professional and behavioural skills Delivering advanced Microsoft 365 training across applications including Word, PowerPoint and Excel Coaching colleagues to get more from technology and new ways of working Partnering with stakeholders to understand development needs and translate them into practical learning solutions Delivering soft skills development across areas such as management capability and difficult conversations Supporting induction, early careers and wider employee development programmes Creating engaging learning materials and e-learning content Using LMS platforms to manage, schedule and track learning activity Supporting technology and business change projects from an L&D perspective Managing multiple programmes and priorities from inception through to delivery There is plenty happening, so you'll need to be comfortable spinning a few plates. The ability to work out what needs your attention, keep projects moving and communicate clearly with stakeholders will be important. Who are we looking for? First and foremost, youll be an experienced L&D professional who knows how to build credibility with people at all levels. Youll be comfortable working with senior stakeholders, able to challenge thinking when required and, importantly, know how to bring people with you. Youll also be: An engaging and confident communicator Energetic, focused and commercially minded Highly organised and able to manage competing priorities Comfortable working autonomously while being a genuine team player Someone who enjoys sharing knowledge and helping others develop Confident designing as well as delivering learning Comfortable adapting your style depending on the audience Interested in technology and how it can improve the way people work and learn Experience within professional services would be particularly useful, although it isn't essential. An L&D qualification would also be advantageous rather than a prerequisite. One thing that is essential... You need to be genuinely confident with Microsoft 365. You need to be comfortable standing in front of a room, or sitting alongside an individual, and teaching them how to use it better, from PowerPoint and Word through to more advanced Excel functionality. If you're technically strong but also have the people skills to make learning accessible and engaging, we'd really like to hear from you. Why consider it? Because this isn't a narrow L&D delivery role. You'll have the opportunity to get involved in a wide variety of projects, influence how learning is delivered and build strong relationships across the organisation. There is also scope to be creative, particularly around digital learning, technology and new approaches to development. Most importantly, they want someone who brings the human touch to L&D. Someone approachable. Someone credible. Someone who gets to know the business and its people. And someone who, rather than sending another email, is just as likely to walk over to someone's desk and say, Let me show you. If that sounds like your kind of L&D role, we'd love to have a confidential conversation. Contact Creideas Recruitment to find out more. TPBN1_UKTJ

We're looking for a French Speaking Customer Service Advisor to join our Customer Support team in Edinburgh.If you're fluent in French and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries

This is an excellent opportunity for a capable HR professional to join a busy HR team, providing hands-on support to HR Business Partners and managers across a broad range of employee relations and people matters. The successful candidate will be an established HR Advisor who can quickly build relat

We're looking for a Dutch Speaking Customer Service Advisor to join our Customer Support team in Edinburgh.If you're fluent in Dutch and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries w

Senior HR Business PartnerApplylocations: Stirling: Edinburghtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 21, 2026 (14 days left to apply)job requisition id: R20134At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.Context for the role:To support the CHRO and the HRD in the delivery of the Group’s HR agenda and to support the design and delivery of assigned client groups’ people plans, focussing on 4 core pillars of:• Organisation Design and People Change• Culture & Engagement• Talent & Capability• Performance and RewardThe Role:As a Senior HR Business Partner, you’ll work directly with senior leaders, acting as the go-to expert and trusted advisor on a wide range of people issues. You’ll be a key champion for the people agenda, collaborating across the HR function to deliver solutions that drive success. You'll also empower leadership teams, building their confidence and capability through your guidance, coaching, and strategic insight.As a trusted partner you will build effective relationships with your stakeholders, and a deep understanding of the people implications and requirements impacting the business strategy, ensuring that both short and longer term requirements are addressed. You will have a “seat at the leadership table”, ensure effective delivery of a complex and varied agenda, whilst helping to build an inclusive and progressive culture across your business areas/client groups.To be successful in this role, you will have a very strong track record in successfully partnering, coaching and influencing senior leaders within your business areas/client groups. You will have the ability to work autonomously and have deep experience across a broad range of HR disciplines, including organisational design, transformation, culture development, talent and succession management, senior talent acquisition, engagement, and reward. You will be highly commercial, driven to make a difference and willing to take a proactive, hands-on approach to getting things done, including driving change and improvement in complex environments.Key Responsibilities for this role: Build a deep understanding of the business areas/client groups strategy, business goals and priorities. Partner closely with Leadership teams to develop and implement strategic people and culture initiatives (People Strategy) that support delivery of the business strategy. Coach, support and act as a trusted advisor to business leaders on all people-related matters. Lead the delivery of HR projects/change & transformation initiatives to support delivery of the People Strategy. Develop and provide HR insights and solutions in the delivery of the business strategy and People Strategy, drawing on people data and analytics. Lead the recruitment of senior leadership, working in partnership with the Resourcing team. Proactively use key people metrics (including absence, attrition, hiring, disciplinary, grievances, etc.) to provide insight and solutions to business areas/client groups. Embed talent management across business areas/client groups, support leaders to attract, develop and retain senior talent and build effective succession pipelines, working with the Talent & OE function to input to wider business Talent initiatives. Work with leadership teams to embed a high-performance culture, develop and deliver engagement, and DEI and Wellness approaches, that deliver tangible improvement to the employee experience across business areas/client groups. Lead the implementation of key cyclical HR processes within business areas/client groups, including performance management, pay reviews, Group-wide talent reviews. Facilitate the people aspects of mergers, acquisitions, disposals, etc. Coordinate and work with country HR teams to deliver business outcomes. Provide innovative, informed and pragmatic solutions to a variety of complex HR issues taking full account of internal policies, HR best practice, legislative practice, and equality and regulatory requirements. Work closely with the HR Centres of Expertise (CoE) to ensure they understand the requirements of the business areas/client groups, at all levels. Contribute to the continuous improvement of the Group HR Function, collaborating closely with HR CoE and HR Services. Take personal accountability to maintain and enhance effective controls to support the improvement of the overall HR control environment, customer/client outcomes and to reduce operational risk.Key Knowledge, Skills & Experience – you are/have: A proven track record in HR Business Partnering, preferably including in financial or professional services. A strategic and commercial mindset - able to understand the M&G businesses, thinks strategically and commercially. Deep HR technical knowledge – across a broad range of HR technical domains, including leadership development, senior talent management, organisation design, change management, employee relations, senior talent acquisition, diversity & inclusion, etc. Organisational sense – deals comfortably with organisational politics, can manage through organisational complexity to get things done in the right way. Collaborative - willing to work effectively with others across complex, matrixed organisations and geographies. Able to build partnerships with others to deliver outcomes. Strong problem solving skills – with strong analytical skills and an ability to interpret data to identify key trends, emerging risks, etc. Able to manage complexity and ambiguity – operates effectively, even when the way forward is not clear Curious – able to spot opportunities and act to implement change quickly. Well-developed listening and communication skills – presents information in a confident and clear way which meets the needs of the audience. Drives results – moves to action and delivers required outcomes. Resilient – persistent and resilient in the face of challenge. Rebounds easily from set-backs. Prepared to travel – and work in relevant locations to provide facetime to your business areas/client groups. Consulting skills - including planning and project/workstream management skills. Data literate – is comfortable finding relevant data sources to inform diagnostics and decision making. Relationship Building, stakeholder management and networking skills Able to work autonomously Invested in your self-development Coaching and facilitation skills Recruiter : Martyn JackWhat we offer: We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include: * A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).* Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.* Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.* Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.* Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leaderunder the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: careers@mandg.com #J-18808-Ljbffr

An exciting, new stand-out client focused opportunity has arisen, with one of our long established, forward thinking Accountancy professional services Firms who continue to grow, for a suitably experienced Accountancy & Business Advisory Manager. Ideal for a qualified Accountant seeking to play a key role in shaping a modern, tech enabled advisory offering! This broad role will suit an ambitious, recently qualified CA/ACCA who enjoys working closely with clients as a Business advisor, with proven accountancy/business advisory experience managing a client portfolio and PQE gained from another UK Practice Firm. You will be keen to work closely with a diverse range of clients, managing a small team in a collaborative, friendly team environment. As a key member of the team, reporting to senior management/Directors and front person for your clients, you will have the opportunity to manage a wide and varying client portfolio, managing and leading your team, organising and managing workflow- budgeting, forecasting and cashflow modelling, year end and management accounting, significant business advisory and assisting Senior Management with business development and ad hoc projects. Leading a portfolio of clients as the main relationship owner, you will assist clients to understand their business performance and any potential improvement areas or opportunities with extensive use of technology including various Cloud & IT accounts packages, Why join this client? Varied client portfolio, stand out opportunity. Our client supports flexible start/finish times if required, with significant hybrid working- if desired, and a genuine opportunity offering real scope to further develop your career at a most exciting time to join this Firm! Competitive salary, pension, great holidays, flexible working with varied flexi benefits package to select and suit benefits that suit your personal needs. Ideal person: Enthusiastic, ambitious Qualified CA/ACCA with broad UK Accountancy Practice Firm background Keen to work closely with clients as an all round advisor Team player with strong client and interpersonal skills Strong IT Accounts experience and interest in technology People management/ leadership skills Business advisory experience and/or desire to be involved in this area TPBN1_UKTJ

Sales Advisor | Luxury Retail | Edinburgh | Base salary up to £27,000 plus Commission Are you a luxury sales professional who excels at building lasting client relationships and delivering exceptional results? Our client is looking for a Luxury Sales Advisor to join their stunning store in Edinburgh. This opportunity is ideal for someone who is passionate, thrives in a client-focused environment and has a proven ability to drive sales through clienteling and relationship management. As a Luxury Sales Advisor, you will: Build and develop a loyal client portfolio through exceptional clienteling and personalised service. Drive sales performance by identifying opportunities to maximise every client interaction. Deliver a luxury experience that reflects the brand's values, heritage and standards. Proactively engage with existing and prospective clients through appointments, outreach and follow-ups. Support the wider team in achieving sales targets and maintaining exceptional standards. You'll bring: Experience within sales. A proven track record of delivering strong personal sales results. Excellent clienteling skills with the ability to build long-term customer relationships. A confident, polished, and consultative sales approach. Passion for luxury retail and delivering outstanding customer experiences. What's in it for you as a Luxury Sales Advisor? Competitive salary. Commission and performance incentives. Luxury brand training and development. Opportunity to join a prestigious store and work with a discerning clientele. We want to speak to candidates who have a passion for people and thrive in a consultative retail environment such as showrooms, furniture, jewellery, retail sales or automotive backgrounds, as full training will be provided. If you work in sales but want a new challenge it's a great sector, we are keen to hear from you for this Luxury Sales Advisor role! BH36815 TPBN1_UKTJ

Transform Kitchens, Command Your Income: Sales Executive (£60k-£100k+ OTE!) We specialise in transforming kitchens across England, Scotland, and Wales, offering a smart, affordable alternative to a complete kitchen overhaul. Our core business focuses on high-quality, less disruptive makeovers, often completed swiftly. We also offer fitted wardrobes, extending our home improvement solutions. We pride ourselves on a customer-centric approach, ensuring a first-class service from initial design to project completion, backed by a robust guarantee. The Opportunity: Joining us as a Sales Executivemeans becoming a pivotal part of our customers' kitchen transformation journey. You'll be a trusted advisor, helping homeowners revitalise their kitchens. Our unique proposition - stunning makeovers without a full, disruptive refit - resonates deeply with customers seeking quality and value. You'll translate our vision of easy kitchen elegance into a tangible reality for our clients. Why this Sales Executive role is perfect for you: Exceptional Earning Potential: Our commission-based structure offers £60,000 - £100,000 OTE , directly reflecting your sales prowess. Our leading sales professionals earn £5,000 per week , demonstrating significant financial success. Weekly Payments: Your hard work is recognised and rewarded swiftly, with payments made weekly . High Conversion Rate: Our top sales individuals consistently achieve a conversion rate of 1 in 3 qualified consultations, providing a clear pathway to consistent high earnings. Comprehensive Training: A tailored programme (1-3 days) at our state-of-the-art factories, with all training expenses fully covered , including travel and accommodation. Professional Growth & Reward: An outstanding opportunity for ambitious sales professionals looking to maximise their income and be part of a thriving, successful team. What you'll do as a Sales Executive: Conduct engaging in-home consultations (maximum 90 min travel time from your home postcode). Understand customer needs and offer expert advice on our wide range of made-to-measure doors, drawer fronts, and worktop solutions. Showcase the variety of styles, materials (from premium solid wood to sleek quartz overlays), and finishes, helping clients visualise their dream kitchen. Craft transparent, honest quotes and guide customers through our seamless process, often leading to rapid, one-day installations. Deliver a service that transforms homes efficiently, backed by our commitment to quality and exceptional customer service. Do you have what it takes to be a successful Sales Executive? Driven & Personable: You're a driven, personable, and results-oriented individual. Passionate about Home Improvement: Genuinely enjoys connecting with people and has a passion for home improvement. Impactful: Thrives in an environment where you can directly impact customer satisfaction. Brand Leverage: Able to leverage a strong brand reputation and benefit from a product that truly sells itself. Essential Requirements: A valid UK driving license and access to a vehicle is essential. This Role Offers: High Earnings: Exceptional earning potential with uncapped commission. This is a self employed commission only role. Swift Rewards: Get paid weekly for your hard work. Expert Training: Comprehensive, fully covered training to ensure your success. Impactful Sales: Sell a unique, high-quality product that genuinely transforms homes. This is a self-employed, commission-only role that empowers you to build your own success and reap the rewards of your hard work. Ready to Transform Kitchens and Your Income? Apply Now! TPBN1_UKTJ

Russian Speaking Customer Service Advisor - Edinburgh Location: Edinburgh Salary: £26,800 per annum Hours: Full-time, 37.5 hours per week Working Pattern: Hybrid - 3 days office / 2 days working from home Contract: Permanent Are you a Russian-speaking Customer Service professional looking for an exciting opportunity in Edinburgh? We are currently recruiting for a Russian Speaking Customer Service Advisor to join a growing international travel organisation. This is a fantastic opportunity to work within a fast-paced, customer-focused environment where you will support customers with their travel arrangements and provide an excellent level of service. The Role As a Russian Speaking Customer Service Advisor, you will be responsible for assisting customers with a range of travel-related enquiries, including flights, hotels and other travel services. Your responsibilities will include: Handling customer enquiries via telephone and live chat Assisting customers with bookings, amendments and general travel queries Resolving customer issues efficiently and professionally Providing a high level of customer service throughout every interaction Working towards individual and team KPIs and service targets Using multiple computer systems to access and update customer information Communicating clearly and professionally with customers in both Russian and English Working effectively as part of a busy and supportive team About You We are looking for someone who is confident, customer-focused and enjoys helping people. Ideally, you will have: Fluent Russian and English, both written and spoken Previous experience in customer service, contact centre, hospitality or a similar environment Excellent communication and interpersonal skills Strong problem-solving abilities Good computer and typing skills The ability to remain calm and professional when dealing with challenging situations A positive and adaptable approach to work The ability to work effectively in a fast-paced environment and meet performance targets Previous experience within the travel industry would be advantageous, but is not essential. What's on Offer? £26,800 basic salary Hybrid working - 3 days in the Edinburgh office and 2 days from home Full-time, permanent position 37.5 hours per week Opportunity to work for a leading international organisation Excellent opportunity to develop your customer service and travel industry experience Supportive team environment Career development opportunities Interested? If you are a Russian-speaking Customer Service professional based in Edinburgh or the surrounding areas and are looking for your next opportunity, we would love to hear from you. Apply today with your CV and a member of our team will be in touch to discuss the role in more detail. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Information Management Advisor (Contractor) Location: Edinburgh City Centre Employment Type: Contractor - min 1 year with potential to be extended Rate: £400 per day (inclusive of agency fee) Our valued client is seeking an experienced Information Management Advisor to support the development, maintenance and continuous improvement of document and data management systems across a complex project environment. This is an excellent opportunity for an experienced information management professional with strong document control, governance and systems administration expertise. Key Responsibilities Configure, implement, administer, and manage Electronic Document and Data Management Systems (EDMS), including platforms such as SharePoint and similar solutions. Manage system security, permissions and access controls in line with approved governance processes. Ensure document management systems are efficient, effective, scalable and fit for future growth. Facilitate user onboarding, training and ongoing support for both internal and external stakeholders. Manage the upload and control of high volumes of project documentation and data. Ensure robust document control procedures are followed for the creation, review, distribution, modification and archiving of information. Provide quality assurance to ensure records, documents, and data comply with regulatory, governance and operational requirements. Coordinate information management activities and support the successful delivery of project documentation requirements. Develop and maintain document registers, reporting tools, and performance metrics. Support the implementation and continuous improvement of information and document management strategies. Work closely with stakeholders to understand information governance requirements and support process improvements. Identify opportunities to enhance information governance, business processes and digital solutions. Support document retention, storage, retrieval, preservation, and disposal processes in accordance with established policies.Required Skills & Experience Strong written and verbal communication skills. Highly organised with excellent attention to detail. Proven ability to manage competing priorities and work to tight deadlines. Ability to work effectively both independently and as part of a team. Strong stakeholder management and interpersonal skills. Proactive, adaptable and committed to delivering high-quality outcomes. Previous experience in document control, information management, quality, compliance or related disciplines. Proven experience implementing, developing, and maintaining document and information management systems. Strong knowledge of SharePoint and other EDMS platforms. Excellent Microsoft Office skills, particularly Excel, Word and PowerPoint. Experience producing management reports, document registers and governance documentation.Desirable Experience Experience supporting large scale projects or programmes. Team leadership or supervisory experience. Knowledge of information governance frameworks and best practices. Relevant qualifications in Document Control, Information Management, Records Management or a related discipline.To apply, please submit your CV for immediate consideration. Suitable candidates will be contacted to discuss the opportunity in more detail. If you are currently registered with Office Angels and interested in this role, please contact your consultant directly by email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Russian-Speaking Customer Service Advisor Join a Global Travel Brand & Help Customers Explore the World! Edinburgh £26,800 per annum + Monthly Bonus Full-Time - 37.5 Hours Per Week, Monday to Friday 8am - 4:30pm. Please note there will be required flexibility to work weekends if the client requires. Are you fluent in Russian and English and passionate about delivering exceptional customer service? We're looking for enthusiastic, customer-focused individuals to join one of the world's leading online travel companies. Every day you'll help customers with their travel plans, from hotel bookings and flight enquiries to resolving issues and creating memorable experiences. If you enjoy helping people, thrive in a fast-paced environment and want genuine opportunities to develop your career, we'd love to hear from you. What You'll Be Doing Deliver outstanding customer service in both Russian and English via phone, live chat and email. Assist customers with hotel bookings, flight enquiries and a variety of travel-related questions. Take ownership of customer queries from start to finish, ensuring every issue is resolved efficiently. Build rapport with customers while providing a friendly, professional and empathetic service. Work towards individual and team performance targets while maintaining exceptional quality. Navigate multiple systems confidently to find solutions quickly. Work closely with colleagues to continuously improve the customer experience. What We're Looking For Fluent Russian and English (spoken and written). Previous customer service experience, ideally within a contact centre, hospitality, retail or travel environment. Excellent communication and problem-solving skills. Confident using multiple computer systems simultaneously. Fast and accurate typing skills, with the ability to manage several live chats. A positive attitude with the ability to remain calm under pressure. Motivated to learn, develop and build a long-term career. Experience within the travel industry is beneficial but not essential. What's In It For You? 33 days annual leave (including bank holidays). Monthly performance bonus. Annual Trip Coins to put towards your own holidays. Refer-a-friend bonus scheme. Health cashback plan covering dental, optical, physiotherapy, massages and more. Employee Assistance Programme and wellbeing support. Enhanced maternity, paternity and adoption leave. Enhanced sick pay. Life assurance worth 4x your annual salary. Hybrid working opportunities based on performance. Free on-site gym plus discounted memberships with Nuffield Health and PureGym. Excellent training and genuine career progression. Regular team events, celebrations, recognition awards, free lunches, games and seasonal social events. Why Join Us? This is more than just a customer service role. You'll become part of a friendly, supportive team within a global travel business that invests in its people. Whether you're looking to develop your customer service career or take your first step into the travel industry, you'll receive excellent training, ongoing support and opportunities to progress. If you're fluent in Russian, enjoy helping people and are looking for your next exciting opportunity in Edinburgh, we'd love to hear from you. Apply today! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

We're looking for a French Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in French and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in French and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both French and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written French and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

We're looking for a Greek Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Greek and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Greek and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Greek and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written Greek and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

Development Sales Manager (Sales Advisor) Scotland East region, Edinburgh Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Development Sales Manager (Sales Advisor) to join our fantastic Scotland East region. The role will see you take responsibility for and manage the development sales function and be the primary Miller Homes contact for potential and existing customers. Having responsibility for securing the sale of homes and managing the customer journey in accordance with company standards, procedures and targets. SALES ADVISOR RESPONSIBILITIES: To manage and control the Development sales function from pre-start to post completion Meet prospective customers and maintain primary point of contact throughout customer journey Manage the requirements and expectations of customers throughout the house buying process, Take responsibility for the development’s presentation and ensure it reflects a strong sales message and the highest of standards SALES ADVISOR REQUIREMENTS: Experience of high-performance in a Sales role A presentable, customer-facing professional with experience of dealing with customers and providing an exceptional standard of customer service Experienced in problem solving and the ability to analyse/report on issues that could affect the development Able to rapidly assimilate and assess situations and issues, offering solutions with maximum results WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Excellent commission structure Company contribute 6.5% to your pension, plus other benefits

SHE Advisor (Health & Safety) Scotland East, Edinburgh, EH12 9DH Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a SHE Advisor (Health & Safety) to join our fantastic team in our Scotland East region. The role will see you provide regional support to the Divisional SHE Director in the implementation and supervision of the Company’s Safety, Health and Environmental policy so as to ensure a healthy and safe environment for all employees and workers engaged on Company business. RESPONSIBILITIES: • Monitor, develop and implement SHE systems to ensure our standards, performance and compliance is of the highest order, • Provide support and advice to the Region and represent Regional Management in discussions with employees and external organisations on safety, health & environmental (SHE) matters, • Support the development of Health & Safety management capability within the Region by improving the skills and knowledge of Miller personnel, • Carry out site visits and audits to ensure compliance with specified procedures and standards REQUIREMENTS: • Experience working in a similar role, ideally within the housebuilding or wider Construction sector, • NEBOSH certification (or equivalent), • Experience in carrying out audits, accident investigation and liaison with relevant statutory bodies, • A natural leader possessing integrity, presence, drive, determination, natural enthusiasm WHAT WE OFFER: • Competitive basic salary, • 26 days annual leave + public holidays + your birthday off, • Company car or car allowance of £5,500 per annum, • Company contribute 6.5% to your pension, plus other benefits

Environmental Advisor - £45,000-£50,000 + £5,000 Car Allowance + Package - Infrastructure / Water – Scotland – ID: 11629 Are you an Environmental Advisor looking for a role where you can take ownership across major infrastructure projects and work closely with operational teams on live construction sites? Principal People are working with a leading infrastructure contractor to recruit an Environmental Advisor to support a long-term water framework across Scotland. This is a hybrid role covering multiple infrastructure projects, with a strong focus on practical site support, environmental compliance, and stakeholder engagement across live civils and utilities works. This position will support the HSEQ function across a portfolio of water infrastructure projects including mains replacement, distribution network upgrades, reservoir works, and wider utilities projects. The business is looking for an experienced, site-ready Environmental Advisor who can operate independently and confidently engage with operational teams, regulators, and supply chain partners from day one. What’s in it for you? Salary up to £50,000 Company Car / £5,000 Car Allowance + Mileage Variable Pension Scheme up to 13% 28 Days Annual Leave + Bank Holidays (With option to buy more) Private Medical (With option to add family) CPD, Development & Progression Support Long-term secured work within the UK water and infrastructure sector What you will be doing: Providing environmental compliance support across live infrastructure and construction projects Supporting the implementation of the environmental and HS&E strategy across the framework Working closely with operational teams to promote a positive environmental culture Conducting environmental inspections, audits, and ISO 14001 compliance reviews Managing environmental risks and supporting mitigation measures across projects Supporting waste management compliance and environmental performance monitoring Liaising with regulators, environmental authorities, clients, and supply chain partners Investigating environmental incidents and non-conformities, identifying root causes and corrective actions Delivering environmental training, awareness sessions, and best practice guidance Producing environmental reports and supporting continual improvement initiatives across the framework What they are looking for: Environmental Qualification or related Degree Level Qualifications IEMA membership or working towards would be advantageous Experience in an Environmental role within construction, utilities, infrastructure, water, power, or civils. Good understanding of environmental legislation, environmental management systems, and risk management Strong communication and stakeholder management skills This is an excellent opportunity for an Environmental professional looking to join a major infrastructure framework with long-term secured work, autonomy in the role, and strong career development opportunities within the utilities and infrastructure sector. If this sounds of interest, apply today

Graduate Recruitment Consultant Edinburgh City Centre £26,500-£27,500 + Uncapped Commission Are you a natural relationship builder with a track record in receiving exceptional feedback for the work you do, especially when dealing with other people? Do you naturally go over and above to do a good job, really pushing to carve out a sales career for yourself? Search is hiring Trainee Recruitment Consultants to join both our Finance and Business Support teams in Edinburgh. This is a great opportunity to learn from a supportive and experienced group of recruiters who will help you build your skills and confidence in the industry. You'll be working on roles such as Credit Controllers, Accountants, Administrators, PAs/EAs and Secretaries, to name a few, and playing a key part in connecting people with great opportunities. Why Join Us? Build your own desk from day one, focusing on either the permanent or temporary recruitment market while working closely with key clients. Earn commission immediately with a 0% threshold for your first six months - no waiting to see the rewards of your hard work. Take control of your career with clear, flexible progression paths - whether you're aiming to be a top miller or grow into a leadership role. Develop your skills with confidence, thanks to our award-winning training and personalised 1:1 coaching tailored to your growth. Be part of a culture that celebrates success - think fine dining, axe throwing, cocktail masterclasses, and annual European trips for our top performers. The Role: Build and maintain strong relationships with existing clients, while actively identifying and pursuing new business opportunities through B2B sales. Source top-tier candidates using LinkedIn, networking, and leading job boards. Conduct interview to assess candidates' suitability, ensuring a strong match for each role. Manage the full recruitment process, from interview scheduling to offer, creating a seamless experience for both clients and candidates. Act as a trusted advisor to clients, fully understanding their hiring needs and delivering tailored recruitment solutions. Grow your personal brand by consistently exceeding targets and establishing yourself as a specialist in your market. What We're Looking For: Proven experience within a business development or sales role, with a strong track of consistently meeting KPIs and hitting financial targets. Confidence in building and managing client relationships, with the ability to handle objections and negotiate effectively when needed. Exceptional communication skills, with a natural ability to influence, build rapport, and engage with stakeholders at all levels. A "no fear" approach to picking up the phone and speaking to both candidates and clients How Will You Benefit? Earn up to 40% commission on your billings, with monthly, quarterly, and annual payments - rewarding your success at every step! Structured career progression from day one, supported by our dedicated Talent Development team and ongoing training. FlexHoliday Scheme, allowing you to buy and sell up to 5 days of annual leave through salary sacrifice. Celebrate in style at our exclusive Quarterly and Annual Highflyer events - with Marbella booked for 2026! Car benefit scheme available through our partner, Tusker. Lifestyle perks and well being discounts via Perkbox - Keeping you motivated both in and out of work. Monthly company-wide business updates with early 3pm finishes to kick-start your weekend. Dedicated marketing and back-office support, so you can focus on what you do best - recruiting.This is your chance to join a high-performing, supportive team within one of the UK's most respected recruitment businesses - and to build a career where hard work, personality, and ambition truly pay off. if you're motivated by success and enjoy working in a high-energy, team-focused environment, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Chef? Passionate About Food? Looking to Get Out of the Kitchen Without Leaving the Industry? Business Development Manager | Scotland This is a fantastic opportunity for a chef, sous chef, kitchen manager or foodservice professional to take their hospitality expertise into a customer-facing role with one of Europe's leading commercial cooking equipment manufacturers. Instead of working evenings and weekends in a busy kitchen, you'll be showcasing cutting-edge cooking technology to chefs, distributors and hospitality operators across Scotland. This is a highly consultative role focused on live product demonstrations, relationship building and helping kitchens improve efficiency, consistency and food quality. What's on Offer? ✅ £33,000-£36,000 basic salary ✅ Uncapped bonus and commission structure ✅ Mercedes Vito company van & fuel card ✅ Two weeks of training in Italy ✅ 25 days holiday + your birthday off ✅ Paid lunches when on the road The Role You'll work with chefs, catering operators and distributors across Scotland, demonstrating innovative oven technology that helps kitchens save time, energy, labour and space. You'll run engaging product demonstrations, build long-term relationships and become a trusted advisor to customers throughout the hospitality sector. About You ✔ Chef, Sous Chef, Kitchen Manager or hospitality professional looking for a new challenge ✔ Passionate about food and cooking innovation ✔ Confident presenting and engaging with customers ✔ Commercially minded and eager to develop a career outside the kitchen ✔ Full UK driving licence If you love food and enjoy talking to people, this could be the perfect opportunity to use your culinary experience in a role that offers better work-life balance, career progression and excellent earning potential. Interested? Get in touch to find out more

We're looking for an experienced People Advisor to join our People Team on a 6-month fixed-term contract, supporting the delivery of a significant organisational change programme. The Role Reporting to the People Partner (Change Projects), you'll work closely with the wider People Team to s

Environmental Advisor - £45,000-£50,000 + £5,000 Car Allowance + Package - Infrastructure / Water – Scotland – ID: 11629 Are you an Environmental Advisor looking for a role where you can take ownership across major infrastructure projects and work closely with operatio

Seeking a Senior Health & Safety Advisor for a construction role in Cheltenham.

Seeking an experienced Health & Safety Advisor for a construction company in Cheltenham.

Weve placed a lot of people here over the years, and they genuinely love it. Theyve just launched a brand-new, long-term funded contract and are now looking to hire a number of Employment Advisors.

You should have an understanding of the rights and responsibilities of people with support needs, the ability to listen effectively and communicate clearly and the ability to work as part of a team.

Must hold an SVQ in Social Services (Children & Young People) at SCQF Level 6 (or an alternative SSSC recognised equivalent qualification).

Promote the health and well-being of the people we support and ensure their needs are met in an inclusive way. We are looking for people who share our core values and can apply these to the work that they do. Providing person-centred practical and emotional support to empower the people we care for,

Support people with daily routines, shopping, cooking, personal care and life skills. Experience in supporting people with autism, learning difficulties and challenging behaviour.

The Jobholder should be educated to at least SVQ level II in Social Care or a related subject and have practical experience working in a supportive role with clients delivering personal plans.They need to be able to work without direct supervision and have a mature and self-reliant approach with the

At Newcross Healthcare, we’re on a mission to help children and young people thrive. If you’ve got experience working with children or young people and want to make a real difference — we want to hear from you!. At least 3 months’ experience working with children or young people (in the las

Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements. We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds

While our Customer Service Advisors are skilled on multiple service areas this vacancy would include you taking the front-end contact for our Children and Families and Adult Community Care Social Work Service. We are seeking a Customer Service Advisor who can deliver high quality support in a fast p

We'll also look for a caring, patient nature and a genuine interest in the people we support. If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.Working times are 07:30-14:00 or 11:30-18:00 on a 4 week rota basis.Week 2 - Monday, Saturday, & Sunday.It is essential that all applicants hold an Elementary Foo

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

Uncapped commission | Edinburgh based.Are you an experienced salesperson who thrives on targets, enjoys the challenge of cold calling, and is motivated by earning uncapped commission?.We're looking for ambitious and resilient Sales Executives to join our growing team in Edinburgh.This is a high-acti

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a HR Advisor to provide high quality, practical HR advice and support to managers and employees across the employee lifecycle, whole helping to ensure employee engagement activity is well coordinated and

Senior HR Advisor | Food Manufacturing | North Lincolnshire - Office Based | Up to £41K plus benefits Gleeson Recruitment Group are delighted to be partnering with a well-established and market-leading organisation within the food manufacturing sector to recruit an experienced Senior HR Advis