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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

The UK arm of an international group seeks a technically astute accountant with IFRS reporting exposure. Your new company Established organisations with strong retention rates are looking to appoint a technically astute accountant with prior experience of accounting or auditing international subsidiaries within a matrix environment. Your new role This is a pivotal role within a high-performing finance team, responsible for delivering accurate and timely financial reporting in accordance with IFRS for a portfolio based within the EMEA region. The successful candidate will play a key role in the preparation of statutory accounts preparation, tax accounting, production of periodic reports, and supporting audit processes, while also contributing to continuous improvement initiatives across financial controls and systems. This is an excellent opportunity to gain exposure to international operations and complex reporting structures within a fast-paced, matrix environment. What you'll need to succeed We welcome applications from qualified accountants or those soon to qualify with solid experience in IFRS reporting experience, ideally gained within a multinational (at divisional level) or group finance setting. Alternatively, this role is well-suited to individuals exiting a leading chartered accountancy firm, looking to make their first move into industry. Strong analytical skills, attention to detail, and the ability to communicate effectively with stakeholders across the business are essential. What you'll get in return An autonomous role within a professional employer which offers an excellent benefits package and an annual bonus on top of the salary. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4719985

Interim Immediately Available Financial Accountant required to start ASAP I’m partnered with a leading multinational business seeking an experienced Interim Financial Accountant who can hit the ground running in a temporary role with the potential to go permanent. This position supports country level statutory, month end, and reporting activity within a high performing shared services environment. The Key Responsibilities of The Role Are • Payroll accounting, including incentive accruals, • Accrual – and deferral postings, • Preparation and posting of month end closing journals, • Take ownership of balance sheet reconciliation, maintaining the required evidence, • Preparation of local tax reporting (tax return and VAT reporting), in cooperation with Tax and VAT specialist., • Responsible for the set up of the local financial statements (following local GAAP and requirements, including filing), • Act as primary contact for the audits of local financial statements end group reporting financial statements, • Ensure compliance with applicable group accounting policies. Support the process in place to ensure this structurally happens, • Ensure compliance with local accounting regulations and requirements., • Regular communication with the business, FBP, commercial teams to develop a strong understanding of business activities and needs., • Identify areas for improvement, standardisation and increasing of efficiency in the accounting process, • Payroll submission to third party provider for UK & IE, • P11d/ P46 preparation & submission, • PAYE Settlement agreement submissions, • Fleet management supportWhat You’ll Bring, • Extended experience in accounting and reporting (minimum of 5 years experience in a major company or division of a large corporation);, • Experienced in SAP, not essential as full training will be provided, • IFRS knowledge or equivalent through experience, • Knowledge of local GAAP and requirements, • Accuracy and attention to detailWhy Apply?, • Well structured finance function, • Varied, hands on workload, • Hybrid, international environment (50%)What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4760142

A rapidly growing healthtech scale-up is transforming how hospitals deliver care across the UK — and they're now expanding their development team at pace. In just a few short years, they've evolved from a disruptive newcomer into a trusted technology partner, securing high-profile contracts and rolling out their platform in some of the busiest NHS Trusts in the country. Their solution replaces clunky, outdated systems with modern, user-friendly tools that align with how clinical teams actually work today. With multiple industry awards under their belt and a wave of new hospital deployments approaching, they're entering a major growth phase. They’re on the hunt for purpose-driven individuals who want to build impactful tech that directly enhances patient outcomes. It’s a pivotal moment in their journey — big contracts are being signed, long-term plans are in motion, and the company is scaling toward 350–400 employees. They're building well-structured, high-performing teams to deliver on a clear, strategic roadmap over the coming years. What you’ll be working on: Mostly automation-focused development using a solid stack: Java, JavaScript, SQL, and AWS. You’ll also be working with TDD, JUnit, and other testing tools as part of the workflow. The details: • Hybrid working (3 days in the office), • Salary: £55k–£70k + bonus, • Initial focus: 1–2 years dedicated to automation, with opportunities to move into other areas of the business as you grow This is ideal for someone with some commercial Java experience who wants to deepen their skills while contributing to meaningful, long-term projects. Apply now below!

Brilliant development opportunities Hybrid working £55,000 - £63,000 + Bonus This is a chance to join a leading defence and technology organisation in a growing team. We are seeking a skilled and driven professional to join our client in a pivotal role that offers hybrid working options. Key Responsibilities: • Contract and commercial Management: Lead the day-to-day operations of key business contracts, ensuring smooth delivery and client satisfaction., • Growth: Support and manage both UK-based and international markets, identifying new opportunities for growth and expansion., • Team Leadership: Guide and develop a high-performing team, fostering collaboration and ensuring adherence to project timelines and objectives., • Stakeholder Engagement: Work closely with internal and external stakeholders to maintain strong relationships and drive business success., • Strategic Collaboration: Partner with cross-functional teams such as Supply Chain and Operations to ensure efficient and effective delivery of services., • Continuous Improvement: Champion initiatives for continuous improvement, encouraging innovation and best practices throughout the business. What We Are Looking For: • Proven experience in managing contracts or pre-signature negotiation., • Strong leadership and communication skills with the ability to influence stakeholders at all levels., • A strategic thinker who can balance operational management with long-term business growth., • Eligible for security clearance if not already cleared. What We Offer: • Hybrid Working: Enjoy the flexibility of a hybrid working arrangement, splitting time between home and our office., • Career Development: Access to opportunities for career growth within a supportive and dynamic environment., • Additional Benefits: Including pension schemes, enhanced annual leave, and various employee discounts and well-being programs.

New Business Account Director x2 (500 seats) 📍 Camberley | 💼 Permanent | 💰 £70/80k base + £40/50k OTE uncapped We’re working with a well-established, award-winning UK Managed Services provider delivering secure, cloud-led IT, connectivity and cyber solutions to enterprise and mid-market customers. With a strong reputation for service quality, consistently high NPS scores, and a people-first culture, this organisation supports a broad customer base across Connectivity, Mobile, Modern Workspace, Cyber Security and Managed Services. The Role This is a true New Business Account Director position with a balanced focus: • 50% new logo acquisition – identifying, engaging and winning new enterprise customers, • 50% overlay into existing accounts – working alongside Account Managers to unlock white space and drive cross-sell growth You’ll operate at a strategic level, building strong stakeholder relationships, leading complex sales cycles and positioning multi-pillar technology solutions that deliver measurable business outcomes. Key Responsibilities • Drive new logo acquisition across enterprise and upper mid-market organisations, • Develop and execute targeted new business plans aligned to sector and solution strategy, • Identify and exploit white space opportunities within existing customer accounts (in collaboration with internal Account Management teams), • Lead end-to-end sales cycles including discovery, solution shaping, commercial structuring and negotiation, • Engage C-level and senior decision-makers with value-led, outcome-focused conversations, • Collaborate closely with Pre-Sales, Solution Architects, Projects and Operations to deliver compelling proposals, • Maintain strong CRM discipline to support accurate forecasting and pipeline management, • Achieve and exceed new business and growth revenue targets What We’re Looking For • Proven new business sales experience within IT, Managed Services, Connectivity or Cyber Security, • Strong track record of winning new logos and closing complex, multi-solution deals, • Experience selling into enterprise or upper mid-market organisations, • Commercially astute with the ability to identify, shape and close strategic opportunities, • Confident operating at C-suite level, • Self-motivated, target-driven and comfortable managing longer sales cycles, • Full UK driving licence What’s On Offer • Competitive base salary with uncapped OTE, • Strong earning potential aligned to new business performance, • Excellent benefits package (health, dental, pension, holidays, wellbeing initiatives), • Supportive, high-performing culture with genuine career progression, • Opportunity to sell a broad, modern technology portfolio within a respected MSP 📩 Interested? Apply via LinkedIn or message me directly for a confidential conversation.

Enterprise Account Director x2 (500 seats) 📍 Camberley | 💼 Permanent | 💰 £70/80k base + £40/50k OTE uncapped We’re working with a well-established, award-winning UK Managed Services provider that delivers secure, cloud-led IT, connectivity and cyber solutions to enterprise and mid-market customers. With a strong reputation for service quality, consistently high NPS scores, and a people-first culture, this organisation supports a large and diverse customer base across Connectivity, Mobile, Modern Workspace, Cyber Security and Managed Services. The Role As an Enterprise Account Director, you’ll take ownership of a portfolio of enterprise clients, focusing on strategic account growth, commercial performance, and long-term customer value. This is a senior, customer-facing role where you’ll work closely with internal technical and delivery teams to drive outcomes across a broad technology stack. Key Responsibilities • Own and grow enterprise accounts, identifying white space and cross-sell opportunities across multiple technology pillars, • Build and execute structured account plans, IT roadmaps and risk registers aligned to customer objectives, • Lead and deliver high-quality QBRs covering service performance, risks, roadmap progress and commercial opportunities, • Act as the central point of contact between customers and internal teams (Sales, Pre-Sales, Projects, Operations), • Maintain strong CRM hygiene to support forecasting, pipeline management and reporting, • Lead commercial negotiations including renewals, upsell and contract changes, • Support onboarding and project delivery, ensuring a smooth and consistent customer experience What We’re Looking For • Proven experience in IT, technology, managed services or MSP environments, ideally selling to enterprise or upper mid-market customers, • Strong commercial mindset with the ability to identify, shape and close complex opportunities, • Confident engaging senior stakeholders and leading structured commercial conversations, • Highly organised, proactive and comfortable managing multiple workstreams, • Customer-first, solutions-led approach with strong problem-solving skills, • Ability to coordinate cross-functional teams to deliver successful outcomes, • Full UK driving licence What’s On Offer • Competitive base salary with strong OTE, • Excellent benefits package (health, dental, pension, holidays, wellbeing initiatives), • Supportive, high-performing culture with long-term career progression, • Opportunity to work with a broad, modern technology portfolio in a respected MSP 📩 Interested? Apply via LinkedIn or message me directly for a confidential conversation.

LVS Ascot is a high performing co-educational and boarding school, with a reputation for all-round excellence. Through our stimulating curriculum and vibrant co-curricular activities, we provide our pupils with an environment where they are valued, encouraged and inspired. LVS Ascot are recruiting for a Domestic Assistant to help provide and maintain the high standard of housekeeping services withi... TLNT1_UKTJ

Maintain your own equipment and workspace What We’re Looking For 2+ years of welding experience on thin gauge aluminium Confident using AC/DC TIG and MIG welding on light metals Able to work independently or as part of a team Go. You'll join a small, high-performing welding cell, prod

English Teacher - Secondary School - Wokingham (April 2026 Start) Are you a qualified English Teacher or English specialist looking for an exciting opportunity in a high-performing secondary school in Wokingham? Academics Ltd is proud to be working with a successful and supportive secondary school

As a Team Manager at Matalan youll be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team. As the store Team Manager youll also have responsibility for the running of the store in the absence

Job Specification – MFL Teacher (French & Spanish). A high-performing, inclusive secondary school and sixth form in the Windsor area is seeking a dedicated MFL teacher to join a supportive and collaborative environment. Teacher of Modern Foreign Languages.

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . CX Design Director Flexible UK locations with FlexFirst hybrid working Overview As CX Design Director, you will define and lead the end-to-end customer experience strategy across all journeys and touchpoints. You'll use service design and customer insight to simplify complex services, remove friction, and ensure experiences are consistent, caring, and commercially effective. You'll map customer journeys across digital and human channels, identify pain points, and prioritise improvements that deliver measurable impact - improving retention, reducing cost-to-serve, and supporting growth. You'll lead a multidisciplinary service design and journey management team and work closely with marketing, product, commercial, and customer-facing teams to deliver joined-up experiences. This is a senior role focused on drive substantial customer experience improvements that scale across the organisation, and deliver tangible value for customers and the business. About the role * Own the end-to-end customer experience across all brands, channels, journeys, and touchpoints to drive satisfaction, loyalty, and lifetime value. * Translate business and brand strategy into experience design, influencing senior leaders to embed CX into strategic planning, investment, and performance decisions. * Lead and develop a multidisciplinary CX team, building capability, standards, and governance to deliver customer-led outcomes at scale. * Use customer insight, research, feedback, and data to prioritise CX activity and focus investment on the journeys and moments that deliver the greatest impact. * Drive end-to-end journey improvement through human-centred design, collaboration, and experimentation, delivering measurable improvements for customers and the business. What we're looking for You're an experienced CX or Service Design leader with a strong track record of shaping end-to-end customer experiences in complex, regulated, or large-scale environments. You bring: * Deep experience in service design and customer journey mapping. * Strong leadership skills, with experience building and developing high-performing teams. * Confidence using customer insight, research, and data to drive decisions. * A pragmatic, commercial mindset, focused on delivering outcomes. * The ability to influence senior stakeholders and work effectively across functions. You care about making things simpler for customers and you know how to turn CX improvements into real business value.

What is the job? As a Delivery Consultant, you’ll join a team of high-performing consultants who are specialists within their core markets, supporting recruitment delivery across domestic and international client projects. Job Description Join the booming Life Sciences recruitment market as a De

The Dentist will provide exceptional dental care, including conducting routine check-ups, diagnosing dental conditions, and performing necessary treatments. Registered and licensed as a Dentist with relevant regulatory bodies. Experience in private healthcare settings is a plus.

The successful candidate will lead the month-end close, enhance financial controls, and mentor a high-performing finance team. A leading waste management company in the UK is seeking a dynamic Financial Controller to oversee finance operations across multiple divisions.

A technology company in Farnborough is looking for an experienced Scrum Master to enable high-performing Agile teams. This role involves facilitating Scrum ceremonies, coaching teams on Agile best practices, and resolving obstacles.

Financial Crime Investigator | GoHenry - Farnborough. Financial Crime team by performing critical Know Your Customer (KYC), Anti-Money Laundering (AML), and fraud monitoring activities to protect our members and the business. Member Services and Operations Teams to resolve customer issues quickly, a

Our client, a busy franchised dealership, in Wokingham has the requirement for an experienced Car Sales Executive to join their established and high performing sales team.Car Sales Executive Responsibilities.Introducing Finance, Insurance and Add-On Products.Delivering the very highest levels of cus

A leading waste management company in the UK is seeking an experienced HGV Technician to maintain and repair vehicles and waste management equipment.The role involves overseeing compliance with health and safety legislation, performing scheduled maintenance, and working with a diverse fleet.Candidat

A leading automotive dealership located in Wokingham is seeking an experienced Sales Controller to enhance their high-performing team. Responsibilities include structuring deals and ensuring FCA compliance while motivating the sales team.

LVS Ascot is a high performing co-educational day and boarding school, with a reputation for all-round excellence.Through our stimulating curriculum and vibrant co-curricular activities, we provide our pupils with an environment where they are valued, encouraged, and inspired.So, join us and you wil

You'll be delivering kitchen and bathroom products, performing minor repairs, and providing excellent customer service. A home service provider in Bracknell is seeking a Service Delivery Team Member / Driver to join their team.

A busy franchised dealership in Wokingham is seeking a Sales Executive to join their high-performing sales team.The ideal candidate should have a minimum of 2 years of car sales experience and a full UK driving licence.Responsibilities include selling new and used vehicles, introducing finance and i

Parico is seeking an experienced Scrum Master to work on exciting and dynamic programmes who thrives on enabling high-performing Agile teams within a small business environment.

LVS Ascot is a high performing co-educational day and boarding school, with a reputation for all-round excellence.Through our stimulating curriculum and vibrant co-curricular activities, we provide our pupils with an environment where they are valued, encouraged, and inspired.We are seeking an exper

A distinguished co-educational independent school in Reading, Berkshire is seeking a Head of Drama to lead its vibrant Performing Arts faculty.

A leading recruitment agency in the UK seeks a Motor Vehicle Technician Inspector for a prominent client in Camberley. Applicants should possess a City & Guilds/NVQ level 2 in Vehicle Maintenance and have hands-on experience in vehicle repairs. This role involves performing mechanical inspections on

A leading UK pub group is seeking a skilled Head Chef for their new pub, the Frog, in Camberley.The ideal candidate will lead a high-performing team, ensuring high-quality dishes and compliance with safety standards.This role offers a competitive package of up to £47K, profit share, and comprehensi

Team Leadership: Build, manage, and mentor a high‑performing security team, fostering a culture of security awareness and continuous improvement across the organisation. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body respo

The role involves handling inbound and outbound calls and emails, managing incoming enquiries, and performing various admin duties as needed.

NESO are currently looking for a new Chief Information Security Officer (CISO) to join us. Build, manage, and mentor a high-performing security team, fostering a culture of security awareness and continuous improvement across the organisation. This role is designated as requiring a National Security

A leading UK vehicle logistics company is urgently recruiting HGV Class 2 Car Transporter Drivers. Responsibilities include driving HGV Class 2 vehicles, safely loading/unloading cars, and performing vehicle inspections.

LVS Ascot is a high performing co-educational day and boarding school, with a reputation for all-round excellence.Through our stimulating curriculum and vibrant co-curricular activities, we provide our pupils with an environment where they are valued, encouraged, and inspired.We are looking for an o

A leading telecommunications company in the UK is seeking a PMO Manager Lead to provide strategic leadership and management of PMO resources in Farnborough.This pivotal role includes driving governance culture, enhancing project delivery, and overseeing a high-performing team.Candidates should hold

A leading coffee chain in Bagshot is searching for a Store Manager to enhance customer service and drive sales.The ideal candidate will possess strong leadership skills, aiming to develop a high-performing team while maintaining a welcoming atmosphere.Responsibilities include community engagement an

Lead Full Stack Developer (TypeScript, Vue, Node). Technical Lead Full Stack Developer. Lead technical delivery across a high‑performing development squad (10+).

A rapidly growing healthtech scale-up is transforming how hospitals deliver care across the UK and they're now expanding their development team at pace. In just a few short years, they've evolved from a disruptive newcomer into a trusted technology partner, securing high-profile contracts and rolling out their platform in some of the busiest NHS Trusts in the country. Their solution replaces clunky, outdated systems with modern, user-friendly tools that align with how clinical teams actually work today. With multiple industry awards under their belt and a wave of new hospital deployments approaching, they're entering a major growth phase. Theyre on the hunt for purpose-driven individuals who want to build impactful tech that directly enhances patient outcomes. Its a pivotal moment in their journey big contracts are being signed, long-term plans are in motion, and the company is scaling toward 350400 employees. They're building well-structured, high-performing teams to deliver on a clear, strategic roadmap over the coming years. What youll be working on: Mostly automation-focused development using a solid stack: Java, JavaScript, SQL , and AWS . Youll also be working with TDD , JUnit , and other testing tools as part of the workflow. The details: Hybrid working (3 days in the office) Salary: up to £70k + bonus Initial focus: 12 years dedicated to automation, with opportunities to move into other areas of the business as you grow witht the business This is ideal for someone with some commercial Java experience who wants to deepen their skills while contributing to meaningful, long-term projects. Apply now below! TPBN1_UKTJ

Summary of Role Working as part of a small, growing team to schedule and coordinate sprinkler & fire pump remedial works, varying from small jobs to some larger projects. What you will be doing Raising remedial jobs Coordinating with multiple suppliers, subcontractors and in house engineers Raising POs/Ordering parts, hiring plant and instructing subcontractors Organising paperwork from engineers & subcontractors to ensure smooth processing of invoicing Liaising with clients to schedule works, schedule deliveries of materials and plant Issuing RAMS Keeping track of quote logs, work log tracker & engineers diaries What we will need from you Experience within the Fire & Security sector performing a similar role (essential) Good understanding of Microsoft excel and MS office packages (essential) Experience of Corrigo (desirable) Strong communication skills (essential) Confident telephone manner with exemplary customer service aptitude (essential) Eager to work in a fast paced, busy, growing workplace (essential). What you can expect in return Salary competitive & negotiable depending on experience 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Health care plan Hours: 36.5 hours per week (Monday to Thursday 8.45 16.40, Friday 8.45 16:00) Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay. Additional Company information What sets us apart? Our culture. What we call the Hall & Kay way.its a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. Its our people that make us trusted to deliver. Find out more about us and what our people say about us. Our Commitment We promote equality and ensure we have an inclusive culture where we recognise and address unconscious bias or prejudice whether involving race, sex, background, disability, sexuality or other factors. We create a supportive environment that drives innovation, creativity and results. TPBN1_UKTJ

Job Title: Senior Finance Manager - SC Location: Green Park, Reading (3 days on site) Contract Duration : 18 Months Daily Rate: £72.66 - £77.20/hr (Umbrella – Maximum) IR35 Status: Inside IR35 Security Clearance : SC & British citizenship Minimum Requirement: Strong budgeting experience Strong reporting experience Strong stakeholder management skills at all levels – internal and external Reporting to senior stakeholder MOD/Defence experience Various Analysis Public sector Experience of executive reporting Strong accounting experience Oracle fusion/ERP system – Highly desirable not essential Transformation experience – desirable Oracle Fusion EPBCS – Highly desirable but not essential Security Clearance: SC Key Accountabilities: Manage and deliver all financial activities as assigned to time, cost and quality. Develop and deliver functional strategy and drive delivery of objectives. Line managing and task managing as appropriate in accordance with company policies, processes and guidelines. Provide guidance to and drive performance of team. Ensure a rigorous internal finance control and governance framework is in place and is complied with for relevant functional activities. Drive and enable identification and implementation of process improvement activities and other innovation activities. Supporting and/or developing CFO policy and procedures as required. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Leadership accountabilities – Mid Level leader level. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Manage provision of financial information on a timely basis. Ensure analysis and interpretation of financial information is provided by team as required. Establishing, monitoring and reporting of compliance with financial processes. Ensuring integrity of financial information provided by team. Develop and maintain effective senior stakeholder relationships. Training and development of Finance Manager and Finance Analysts. Coordination and planning of team deliverables. Leading by example to create a high performing team. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on 0121 794 8181. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources on 0121 794 8181 TPBN1_UKTJ