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BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. We are looking for a Housing Support Officer to join our expanding team. Through regular assessments and engagement, the post hol

Telesales Account Manager (Mainly Remote Working) Location: Lincoln & Working from home Salary: £34,375 OTE (Uncapped Bonus Potential) Employment Type: Permanent, 37.5 hours per-week (flexible hours: 8am-4pm, 8:30am-4:30pm, or 9am-5pm) Working Arrangement: Hybrid - flexible, mostly remote with occasional office presence Macildowie are working with a highly-flexible client based in Lincoln to recruit a Telesales Account Manager for an industry-leading provider within their respective sector. This is an exciting opportunity for a driven individual with B2B telesales and account management experience to join a forward-thinking and transparent organisation undergoing cultural transformation. In this consultative sales role, you'll be responsible for managing existing accounts while proactively identifying new opportunities across a number of stakeholders. You'll need to navigate a range of stakeholders - from gatekeepers to local authorities to headteachers - with the ability to identify opportunities, build a pipeline, and be confident in handling rejection through cold-calling. An understanding of legislative frameworks and a commitment to personal brand and reputation are key. This business champions flexibility, offering remote working with an organic in-office presence based on individual preferences. As long as you're within a two-hour commute, you'll have the autonomy to decide when to collaborate in person. Regular training and all-expenses-paid team events also add to a supportive and people-focused culture. What we're looking for: 2+ years of Account Management and cold-calling experience Consultative and confident communicator Ability to identify and convert decision-makers Passionate about building and maintaining a professional reputation Excellent time management, multitasking and resilience Perks include: • Up to 5 days per week working remotely with the option to attend the office on any day- although must be within 2-3 hours of the offices 24 days holiday + bank holidays. Plus up to 30 days for long-serving employees Medical Cash Plan (dental (£300 p/y, optical £300 p/y, GP services £200 p/y) Birthday off and smart-watch bonus post-probation 5% employer pension contribution All-expenses paid Summer & Christmas parties, plus team-building events If you're a sales professional who thrives on consultative selling with uncapped potential and wants to be part of a flexible business that is evolving in all the right ways, we'd love to hear from you. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles. As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains. We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands. About the Role: Based in Belgium, Netherlands or the UK, the NATO Account Executive will be responsible for growing Planets Government sales pipeline and book of business in NATO’s Command Structure, Agencies and organisations. The ideal candidate for this position is a driven, independent thinker, who can also be creative in finding new and dynamic ways to expand Planet’s government business. This person will have a proven track record of selling in government and defense, with an extensive network and able to navigate procurement processes and frameworks. They will identify, qualify, negotiate, and close large and medium-size deals and drive sales revenue targets. Most likely, the ideal candidate will have a strong understanding of Military Operations and Intelligence as well as designing, forming and selling complex solutions to government customers. This role involves developing an extensive pipeline of new sales leads, providing product and sales demonstrations to prospective customers, and formulating appropriate business. To support this, the NATO D&I Account Executive should have the ability to forecast accurately when managing the incoming pipeline of opportunities. The need to source, sell, co-sell, and close deals means that the ideal candidate should be familiar with the concepts of solution selling, carrying quota and closing. Above all else, we want our potential Government Sales Executive to enjoy our unique value proposition and join us in Planet’s mission to see change and change the world. This is a full-time, remote position based in Germany, Netherlands, and the United Kingdom. If located near an office, you are expected to work from that office 3 days per week Impact You’ll Own: • Work to develop the sales pipeline needed to achieve or exceed your sales targets and goals., • Work in close collaboration with the Global D&I Sales team and Leadership., • Work with Planet’s marketing team to run campaigns to attract and identify new opportunities., • Prospect and develop business relationships, close sales, and manage customer expectations as the company grows., • Collaborate with the wider Commercial team (for example Customer Success) to foster and grow customer relationships., • Engage qualified prospects and take them through the journey of identifying a fit for Planet solutions and negotiating through agreement/contract/procurement obstacles to achieve an ultimate win., • Manage the contracting and Government procurement process., • Work closely with Solution Engineering staff to design a solution that answers customer needs and work in a cohesive manner to achieve technical validation that underpins a successful sale., • Work closely with our post sales organization and customer success team to ensure a successful onboarding for new customers., • Work strategically to develop the adequate sales pipeline needed to achieve or exceed your sales targets and goals., • Maintain an extensive level of pipeline hygiene using Salesforce.com., • Collaborate and innovate as needed to create customer-facing presentations and proposals unique to the prospect and situation. What You Bring: • Bachelor’s Degree or commensurate professional experience, • 6+ years of related experience in software solutions and SaaS required along with a demonstrated track record of success, • 6+ years’ experience selling to government customers including understanding the nuances of Government sales cycles and how to navigate through the process, • Success finding and winning business with Government customers; examples include the NCIA, ACO, ACT, NATO HQs and Command Structure., • Deep understanding of military operations and planning and the role of intelligence supporting military Commanders that could include Planet’s services., • Excellent relationships across NATO, Command Structure (especially ACO and ACT) and Agencies and the partner ecosystem., • Excellent communication skills, • Self-starter, able to work independently under tight deadlines in start-up environment, • Excellent judgment and decision-making skills, • Negotiation and persuasion skills, • Critical thinking and creative problem-solving skills, • Experience with Salesforce.com or a similar CRM System What Makes You Stand Out: • Ability to speak French, • Active Armed Forces Reserve or veteran as a relevant intelligence professional Application Deadline: April 14, 2026 at 23:59 (11:59p PT) Benefits While Working at Planet: These offerings are dependent on employment type and geographical location, based upon applicable law or company policy. • Paid time off including vacation, holidays and company-wide days off, • Employee Wellness Program, • Home Office Reimbursement, • Monthly Phone and Internet Reimbursement, • Tuition Reimbursement and access to LinkedIn Learning, • Equity, • Volunteering Paid Time Off #LI-REMOTE Why we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. EEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. _ Accommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you. Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the _, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the _, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We are currently exploring AI interviewing technologies to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a Planet AI Notetaker for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy. Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.

Hi, we’re Penfold 👋 Penfold is building the pension of the future. We’re dragging the multi-trillion-pound pension industry out of the dark ages with its outdated products and poor service. Think about how challenger banks have changed banking. We’re demystifying pensions to make them universally accessible, engaging, and easy so we can help everyone save enough for later life. We’re growing a team of 60+ builders across London and Tallinn, backed by some of the world’s leading fintech investors. We’ve raised over £20 million, manage more than £800m in pensions for over 100,000 savers and thousands of employers. We’re on track for profitability next year and growing really quickly, named recently as the only pure-play pension company in Sifted’s 100 fastest growing startups in the UK&I. 🤑 Competitive salary - ranging from £70k-80k. 💸 10% Pension contribution (all from Penfold) - you don't need to match this, and it is on top of your salary. 📈 Meaningful share options - you’ll own a part of Penfold and share in our success! 🏝️ Unlimited holidays - we’re interested in outcomes, not how many holidays you go on! 🏥 Medical insurance - through Vitality you get access to Private GPs, Physio, Counselling services and great discounts and offers (think 50% off Virgin Active or PureGym memberships, free Apple Watches). 🧑‍💻 Hybrid working - we like people to come into our office at least a couple of days a week to collaborate (so it would be great if you lived within reach of London), but we trust you to get your work done in whatever environment suits you. We have quarterly in-person team socials to ensure we all stay connected and regular optional meetups too! 🏢 Great community office - a wonderful private office near Borough Underground station with free gym and other great benefits. Free snacks, coffee, drinks and company lunch once a week. 🖥️ Best-in-class equipment - MacBook and any WFH equipment you need. 🚴 Cycle to work scheme plus a host of other benefits - see here: https://getpenfold.com/careers About the role We’re looking for a Product Manager to own key customer-facing outcomes, starting with pension transfers, contributions and other critical flows that drive LTV and help our customers save with confidence. You’ll be responsible for the full product lifecycle in your area, from identifying and framing problems, to shaping the roadmap, leading discovery, managing delivery and iterating post-launch to deliver outcomes for our customers and our business. You'll have strong support from the Head of Product and peers across the team, and you’ll play a vital role in helping us scale both our product and how we work as we grow. You will: • Own critical customer-facing outcomes, flows and be responsible for key results, • Set the pace; we’re a start-up and have a serious bias for action, • Lead continuous discovery, • Define success metrics, ask sharp data questions and analyse results to surface opportunities, • Run generative research to deeply understand our customers and inform product direction, • Frame and map opportunities to guide prioritisation and trade-offs, • Break down initiatives into smaller bets to accelerate learning and time-to-value, • Collaborate closely with Engineering, Design, Ops, Sales and other teams to ensure smooth delivery and alignment, • Be accountable for predictable delivery and ongoing iteration in your area About you You will have: • Demonstrable experience discovering and delivering successful products with measurable impact, • Confidence in using data independently to inform a broad range of decisions, • A deeply customer centric mindset, • Experience working in highly autonomous, accountable, cross-functional teams, • Experience working with a continuous product discovery approach and outcome-focused development, • A strong ability to use feedback loops and success metrics to guide learning and iteration, • Clear, structured written and verbal communication with technical and non-technical audiences, • A genuine interest in helping people save more for later life Ideally you have previous experience… • Working on B2C or B2B2C apps with tens or hundreds of thousands of users, • In fintech or a highly regulated industry, • Navigating complex operational workflows, • In start-ups or scale-ups, especially during periods of fast growth You do not need to meet all of the above criteria in order to apply! If you’ve read this far and are excited about the opportunity, but are missing some of the experiences we’ve listed, we strongly encourage you to apply regardless. • We’ll have a 45 minute introductory call to properly introduce you to Penfold, find out more about your experience so far and career aspirations, and make sure you get a chance to ask any questions you might have, • The next stage would be a 90 minute exercise/task which is done over a video call at a time that suits you, • Finally, we’ll organise some sessions with some team members from inside and outside Product & Engineering for a few conversations about how we work together and what to expect day-to-day. You’ll also have the opportunity to ask them questions directly For more info, feel free to reach out to George Cleal, our Head of Product. We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. If you have questions about the role, the company, or the interview process, please let us know and we’ll be happy to answer.

We’re searching for a new Account Executive to join our client services team, initially on a 12 month contract. This position is remote, but a lot of the team are based in and around Leicestershire, and there may be a requirement at times to work together, visit clients, collaborate and socialise. A day in this role would involve: • Writing, setting up and scheduling email marketing, • Writing and setting up social media advertising, • Preparing regular client reports and attending client meetings, • Getting stuck into regular day to day admin tasks, • Supporting an Account Manager in all their work, • Some copywriting, briefing and proofing of creative The right person will: • Take pride in writing perfectly formed and interesting copy, • Be fastidious about not making errors (but learn from it when they do), • Remain super organised, whether that’s using Post-it notes, a notepad or the latest trendy app, • Have a can do attitude and work well within a team to meet tight deadlines, • Be as confident talking to people on the phone and email, as you are on social media, • Learn quickly as they go and know there’s (almost) no such thing as a silly question if it helps get something done, • Have a degree in marketing/advertising OR some experience in an agency or client side There is a real buzz, excitement and family feel about the company, especially since we became Employee Owned last year. All 70 of us are passionate about what we do. As a fully remote agency, working from home (or wherever else you fancy), is our standard but our team spirit and strong culture shines through. We frequently organise meet-ups to get together, share pictures of our pets and kids, and have that all important face time with colleagues and friends. But, we get it, this is a job ad, we know how it works - other benefits include: • Competitive salary based on your experience, • Flexibility to work remotely, • 20 days annual leave and 8 days national bank holidays plus paid days off around Christmas Early finishes on Fridays, • Your birthday off, • Time off to volunteer for local charities to make a difference, • A big good old messy Christmas party and a mid-year summer party, • Whatever computer, software, books and other materials you might need, • A healthy budget for whatever training, conferences, and other qualifications you might be interested in taking, • Free coffee, pastries, and other goodies if you happen to be in the hot-desking space we have available in the city, • Regular paid for social activities (in person and remote): cookalongs, yoga lessons, go-karting, curries, poker, away-days and more References from RKH alumni that fondly remember us and regret moving on are available upon request. If youʼve made it this far and this is making sense, please apply, cheers!

SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn’s log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. • Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption., • Conduct architectural reviews to define deployment strategies and identify integration opportunities., • Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes., • Travel to UK and international customer sites approximately 25% of the time., • Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes., • Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations., • Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment., • Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments., • Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows., • Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns., • Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour., • Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations., • Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture., • Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture., • Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting., • Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally., • Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn., • Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions., • Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements., • Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance., • Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential • 3–6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function., • Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred., • Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback., • Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs., • Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts., • Experience deploying or operating software in containerised environments (Docker, Kubernetes)., • Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level., • Based in the United Kingdom with the right to work in the UK. Highly Desirable • Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company., • Experience supporting customer renewal engagements from a technical perspective — building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations., • Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments., • Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices., • Exposure to machine learning or AI-driven security analytics platforms., • Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent., • Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn’s shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn’s most strategic accounts. What We Offer • Competitive salary commensurate with experience, • Unlimited holiday allowance, • Hybrid working model with flexibility around customer commitments, • Bi-annual career progression review, • Personal learning and development budget, • MacBook and all necessary tooling provided, • Enhanced pension scheme, • Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Engineering Manager - Platform - Usage This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for a proven leader who enjoys guiding teams in solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineering Managers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: • Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development., • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact., • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems)., • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries., • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil., • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers. What Makes You a Great Fit: • Experienced in people management, including conducting regular 1:1s, delivering candid feedback, and supporting career growth and performance conversations., • You are a leader who empowers engineers, focusing on setting clear direction, aligning on outcomes, and identifying risks early rather than providing task-level oversight., • Transparent and direct by default; you advocate clearly for your reports and proactively resolve ambiguity or conflicts, especially when priorities collide., • A strong communicator who thrives in a fully remote and globally distributed environment, comfortable collaborating asynchronously across time zones and cultures., • You take initiative and can move work forward in complex, systems-focused problem spaces, such as stateful systems, eventual consistency, and reconciliation loops. Requirements: • Minimum 2 years of experience managing software engineering teams., • Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years., • A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability., • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines., • Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making., • Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact., • Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow. Bonus Points For: • Experience with high-volume billing systems, usage metering, and customer-facing cost management applications (like CMAB)., • Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness, while ensuring strong auditability., • Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC)., • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems., • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems., • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)., • Experience contributing to or maintaining open source projects. Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 103,000 - GBP 129,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring our first Sales Enablement - Expansion to build the foundation of how ElevenLabs enables its global Customer Success and AE teams to drive adoption, expansion, and retention. This is a 0-to-1 builder role. You will define the strategy, build the infrastructure, and execute hands-on as we scale. What sets this role apart: we're looking for someone with a technical foundation and deep understanding of the post-sale motion. You've been in the room for complex customer implementations, usage reviews, and renewal negotiations. You understand what it takes for a CSM to drive product adoption and for an AE to identify and close expansion opportunities — because you've been that person. This role sits within Sales Enablement and reports to the Sales Enablement Lead, International. You will work in close partnership with: Customer Success leads, North America and International (owning customer outcomes, adoption, and retention) Sales leadership (owning expansion pipeline and commercial strategy) Product and Product Marketing (owning roadmap, messaging, and use case development) You will support a global team of CSMs and AEs across North America, EMEA, LATAM, and APAC. While CS and expansion enablement is your primary focus, you'll also support Sales Enablement across SDR and new business motions as needs arise. This is a full-stack enablement role on a lean team — you'll build content, deliver training, design e-learning, and flex across audiences as the business requires. Design and own ElevenLabs' global CS and expansion enablement strategy across onboarding, skill-building, and ongoing mastery Define what "Expansion Ready" and "Retention Ready" mean at ElevenLabs and build the paths to get CSMs and AEs there Establish scalable frameworks that support both the CSM motion (adoption, health, renewal) and the AE expansion motion (cross-sell, upsell) Create structured onboarding journeys for new CSMs covering product mastery, customer lifecycle management, health scoring, and renewal execution Design and deliver adoption playbooks that help CSMs drive usage, engagement, and value realization across customer segments Build churn prevention frameworks including early warning indicators, save plays, and escalation paths Enable CSMs to conduct effective business reviews, usage analyses, and value documentation Develop technical fluency programs so CSMs can confidently discuss APIs, agent configurations, integrations, and implementation best practices Create cross-sell and upsell playbooks for AEs covering expansion discovery, multi-product positioning, and deal execution Design enablement for identifying expansion signals — usage patterns, new use cases, stakeholder mapping, and whitespace analysis Enable AEs to articulate the full ElevenLabs platform story (Creative, Agents, and API) to drive multi-product adoption Develop competitive positioning for expansion conversations Partner with Customer Success leads to identify adoption gaps and build targeted enablement interventions Create customer-facing resources (guides, videos, best practices) that CSMs can use to drive self-serve adoption Build "Time to Value" programs that help customers realize ROI faster Develop renewal execution playbooks covering timeline management, stakeholder alignment, and negotiation frameworks Build and maintain enablement materials including playbooks, training decks, videos, workshops, and LMS content Collaborate with Product Marketing, Sales, and Product to translate product releases into CS and expansion-ready materials Develop role-play scenarios, call libraries, and coaching frameworks for managers Use ElevenLabs' voice and agent technology to create localized, voice-enabled training content Build AI-powered coaching tools and practice environments for CSMs and AEs Facilitate live virtual trainings, workshops, and certifications across regions and time zones Design async learning paths that scale globally Run regular enablement office hours and deal/account clinics Define and track enablement KPIs such as time to first value, net revenue retention, gross retention, expansion pipeline, CSM ramp time, and adoption metrics Partner with Customer Success and Sales leadership to connect enablement efforts to business outcomes Use data and feedback to continuously iterate on programs Document best practices, establish operating rhythms, and influence how CS and expansion enablement evolves as the customer base and sales org scale Measurable improvement in net revenue retention attributable to enablement initiatives Measurable reduction in churn rate CSM ramp time reduced to under 60 days to full productivity Expansion pipeline directly supported by enablement programs CS and expansion playbook library launched covering adoption, cross-sell, upsell, and renewal "Time to Value" framework adopted across the CS org Adoption enablement resources driving measurable increase in product usage metrics 4–7+ years of experience in customer success, sales enablement, solutions consulting, or GTM enablement in a SaaS or platform company At least 2 years in a customer-facing role (CSM, AM, Solutions, or similar) with direct experience driving adoption, retention, and/or expansion Technical fluency — you can navigate API documentation, understand integration architectures, and credibly discuss technical implementations Proven experience building enablement programs from scratch in fast-moving environments Full-stack enablement skills: live facilitation, content creation, e-learning development, and presentation design Strong understanding of B2B SaaS customer lifecycle, health scoring, and retention metrics Deep familiarity with expansion motions — cross-sell, upsell, and multi-product positioning Experience designing both live and self-serve training, including certification programs Confident facilitator and presenter for global audiences Strong stakeholder management skills across Customer Success, Sales, Product, and Marketing teams Analytical mindset with experience defining and tracking enablement effectiveness Comfortable operating across global time zones and cultures Fluency in English; additional languages are a plus Additional: Experience at a high-growth AI/ML, developer tools, or API-first company Background in voice AI, conversational AI, or contact center technology Experience with customer health scoring platforms (Gainsight, ChurnZero, Totango, etc.) Familiarity with usage-based pricing models and consumption-driven expansion Experience enabling both CSM and AE roles within the same organization Remote-first, globally distributed role. We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with the Sales Enablement Lead, International, Customer Success leads, and London HQ. Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones. The playbooks and programs you build will define how ElevenLabs retains and expands its customer base — directly impacting net revenue retention, customer outcomes, and the long-term health of our business. If you're excited to build from zero, operate at high velocity, and shape a foundational function, we'd love to hear from you.

Transmit Security gives businesses the modern tools they need to build secure, trusted and end-to-end digital identity journeys to innovate and grow. Transmit Security serves many of the world’s largest banks, insurers, retailers, and other leading brands, collectively responsible for more than $1.3 trillion in annual commerce. If you thrive in a dynamic environment, proven history of leadership, excel at technical problem-solving, and are passionate about building lasting customer relationships, we invite you to be an integral part of our dedicated team. Transmit Security is hiring a Technical Account Manager to join our team. This is an individual contributor role. About the Role: As a Technical Account Manager you are someone who can build key customer technical and business relationships, enable customers to fully utilize the Transmit platform to drive customer adoption and success. You will use your extensive leadership experience, deep technical and problem-solving skills to partner with other internal Transmit teams to deliver a world-class customer experience. What You'll Do: • Ensure our customer’s success and adoption of Transmit Security’s solutions, • Build knowledge of customer’s environments and use cases to become the customer’s champion at Transmit Security, • Understand our customers' business and technical needs, use cases and priorities, and provide technical guidance on how best to leverage Transmit Solutions to achieve our customers’ desired outcomes, • Champion the onboarding experience of new customers and driving time-to-value and ROI for customers by partnering with Product, Research & Development and Professional Services teams to deliver world class product integrations, • Identify and drive resolution of technical roadblocks for customers, helping them realize the value of Transmit products, • Develop a deep technical understanding of Transmit’s products, their features, functions and architect solutions to address customers business and security needs, • Lead the post-sales team working with Product and Research & Development counterparts to shape Transmit products to meet our customers evolving needs, • Help manage and shape customer technical response during incidents, and ensure internal action is being executed urgently, • Present product roadmap and confirm alignment with the customer's business goals and priorities, • Participate in Quarterly Business Reviews with the Customer to highlight progress, opportunities for expansion, address blockers and enhance our partnership, • Act as a trusted technical adviser to the customer to strengthen customer relationships., • Develop and lead in-person, remote and webinar Customer enablement sessions on Transmit Product features and use cases, best practices, and knowledge transfer, • Work with Sales and Field Engineers to develop new opportunities and provide continual and consistent feedback on health and wellbeing of the account, • Be accountable for the solution provided to the customer to ensure great service, customer satisfaction and success What you need • Demonstrated technical leadership in B2B SaaS Customer Success, Solution Engineering, Technical Account Management, or services/support positions, • Previous experience leading and building out Technical Account Management, Customer Success, and/or Solution Engineering teams, processes and procedures is a plus, and strongly preferred., • Demonstrated ability to develop and nurture executive level relationships within customer organizations, as well as internal, • A track-record of successfully working with all levels of cross-functional internal teams leading technical projects and resources. This role will require light Project Management skills, demonstrated experience is a plus, • Deep and proven technical knowledge in Risk/Fraud and Identity and Access technologies - SSO, SAML Federated Identity, OAuth, OIDC, RBAC, REST APIs, Certificates and Management (trust chain), Identity Orchestration, WebAuthn (FIDO2 Passkeys)., • Technical awareness of AWS, Azure, GCP cloud architectures and OpenShift and Kubernetes frameworks, • Technical curiosity to learn new bleeding edge technologies and platforms, and apply this knowledge to support customers in their journey with Transmit, • Strong communication/presentation skills within all levels of management, • Experience developing, executing and driving adoption of key strategic initiatives across cross-functional teams., • Strong organizational skills and the ability manage competing priorities with minimal supervision, • Agility to adapt to quickly changing technical, business and market needs, • Willingness to travel as needed to support customer engagements in EMEA (up to once a month) Benefits: • Competitive salary., • Comprehensive benefits package including health, dental, and vision insurance., • Dynamic and collaborative work environment with a focus on innovation., • Flexible work arrangements and remote work options. Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well. We encourage diversity and embrace our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique. #LI-CY1 #LI-Remote #LI-Hybrid

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: The AppCore Stacks squad owns the systems that create, configure, reconcile, migrate, and operate Grafana Cloud stacks at scale. A stack is the customer-facing Grafana Cloud environment that connects an organization to Grafana and the backend services it uses, including Mimir, Loki, Tempo, plugins, dashboards, data sources, and stack-level configuration. Our work sits at the intersection of product, platform, and operations. We build the control-plane services and workflows that keep stack state aligned across grafana.com, Stack State Service (SSS), Hosted Grafana, cloud regions, and the underlying Grafana Cloud infrastructure. When this domain works well, customers get reliable stack creation, safe configuration rollout, predictable migrations, and fewer manual operational interventions. • Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state, detect and repair drift across stack templates, grafana.com state, Hosted Grafana, and actual customer stack configuration, • Collaborate across SSS, grafana.com, and deployment configurations to ensure stack lifecycle workflows remain reliable, observable, and resilient, • Improve operational efficiency by reducing deployment complexity (e.g., aiming for single PR regional SSS deployment) and contributing to the Stack Config Reconciliation project, • Manage rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration, • Support new region and cluster rollouts, including the operational paths required to bring stacks online safely in new Grafana Cloud regions, • Improve incident response and recovery paths for stack misalignment, reconciliation failures, plugin rollout issues, and Hosted Grafana integration failures, • Partner with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads on customer-impacting stack lifecycle work, • Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations, • You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks What Makes You a Great Fit: At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe. We are seeking a Backend Engineer who thrives on building production systems where correctness, scalability, and operational clarity are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain. You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams. Some things you might be expected to do could include: • Writing efficient, readable, and easy to maintain code, • Implementing new microservices or systems, • Collaborating with teammates and other departments to reach consensus on proposed solutions, • Coordinating with product and UX when needed, • Responding to customer requests and feedback, • When ready, participating in our follow-the-sun OnCall rotation, • Participating in team decisions, such as roadmap planning and prioritization Requirements: • You have at least 1 year of fully remote work experience, • You have some experience working on a SaaS platform and are familiar with common distributed systems concepts (e.g., scalability, multi-tenancy, HA)., • Have professional experience with Golang and be willing to work across both backend service and application code, • Care deeply about developer and user experience and the quality of the products that you work on, • Have some experience contributing to the delivery of projects, from initial brainstorming to shipping a product to the customer., • You write clean, well-tested software that other engineers can understand, operate, and maintain, • Can take on well-defined tasks, break them down, and execute iteratively to deliver working solutions and gather feedback., • You are willing to collaborate across teams and ensure your work is aligned with the needs of other squads and external stakeholders., • Familiarity with Kubernetes in AWS, GCP, or Azure, and exposure to infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Experience participating in blameless incident response and contributing to post-incident reviews. Bonus Points For: • Experience with TypeScript/Node.js, • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems, • Experience with Jsonnet/Tanka, Terraform, Flux, Argo, or similar deployment/configuration tooling, • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems, • Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch Compensation & Rewards: In United Kingdom, the compensation range for this role is GBP 72K - GBP 90K. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Bloom & Wild is re-inventing the $60B global flower industry. Over a billion flower exchanges take place every year and industry satisfaction levels are low. Driven by our vision of creating the destination for making life a little more thoughtful and beautiful, we do things differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. And we’ve seen impressive traction to date - we are Europe’s largest direct to consumer flower company. In January 2021 we announced our £75 million Series D funding round, led by General Catalyst (backers of Airbnb and Deliveroo), alongside other top tier investors including Index Ventures (investors in Wise and Glossier). We are home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte, having acquired bloomon in April 2021 and Bergamotte in July 2021. Together, we are active in 8 countries. We were named one of the 5 fastest growing tech companies in Europe and are alumni of Tech Nation’s Future Fifty. We were also one of the Sunday Times Top 100 Small Companies to Work For 2020. We really care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. Tech Team @ Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Our Product Engineering team is organised into cross functional squads, each responsible for a business and architectural domain, supported by Platform and Data Engineering. You’ll join the Range squad, a cross-functional team within our Ops-Tech group. We focus on the internal systems that power range representation, product allocation, and stock management — a core domain of our business that directly influences what our customers see and receive. Our work connects closely with many other squads across Bloom & Wild, as we support the smooth flow of products from planning through to delivery. Most of our team is based in the UK and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together. You can read lots more about our technology stack and our culture over on our tech blog - _. 💻 What you’ll be doing…As a mid-level engineer in our Range squad, you’ll help build and maintain the internal tools that power our warehouse operations — from bouquet assembly to order fulfilment across multiple countries. • Working closely with our product manager, engineers, and stakeholders to understand real-world needs and translate them into working software., • Building and improving our internal tools using Ruby on Rails and related technologies., • Making iterative improvements to our monolith while contributing to the development of new features to support our rapidly expanding curated range of products., • Writing clear, tested, secure, maintainable code and participating in code reviews to ensure high-quality solutions., • Exploring new ideas and opportunities to improve our monolith and workflows., • Helping to shape our technical decisions by sharing your ideas and contributing to discussions about architecture, tooling, and best practices., • Contributing to technical discussions and helping ensure our solutions align with our technical strategy and business goals., • Collaborating with your squad to deliver work in small, valuable increments — using agile practices and modern tooling., • Monitoring, debugging and improving the performance of our systems with observability tools., • You are a Ruby developer (2+ years of experience) with good knowledge of Ruby on Rails in a production environment and are keen to keep growing your expertise., • You have experience working with RESTful APIs, version control tools such as GitHub, and testing tools like RSpec., • You’re curious about how things work — whether it’s diving into a new tool, exploring performance improvements, or figuring out how real-world problems translate into code., • You want to work in a kind, inclusive, and supportive environment where people care about their work and each other., • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services.Why Bloom & Wild?To care wildly for our customers, first we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. 🌻Work that works for you - Flexible working : our core hours are 10-4, but outside of these hours you can start or finish your day when works best for you- Work Abroad for up to 30 days each year - Share in our success with a choice to take equity options from day 1- Enhanced family leave policy and a workplace nursery scheme- 1 day per year to volunteer on a project that’s close to your heart 🌴 Time off- 25 days’ holiday + your birthday and bank holidays each year- Option to buy an extra 5 days’ holiday each year - Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar 🌱 Health & Wellbeing- Health cash plan through Simplyhealth- Mental health support through Open Up, including access to online therapy sessions- Allies and champions groups- Mental Health First Aiders and awareness training for our managers - In person or virtual yoga every week- Cycle to work scheme- Electric car scheme- Our office kitchen is stocked with drinks and snacks to keep you going- Financial wellbeing support through Bippit- Workplace pension contributions 🌳 Growth & Development- A flexible training framework for every stage of your career development through our Bloom & Learn programme- Access to the Goodhabitz learning platform- Mentee and mentor opportunities with our external partners, such as The Women's Association and Future Founders- Internal & external Speaker Sessions on a variety of different inspirational topics 💐 Moments that matter- Social & wellbeing monthly calendar- Summer and End of Year events, team lunches and post-peak celebrations- Irresistible discounts on our products, blooms & subscriptions! SponsorshipWe're proud to hold an A-rated sponsor license, so we can assign certificates of sponsorship. This means we can support applications from anywhere as long as the job is deemed suitable under the points based system. 🫱‍🫲 Getting hired We’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • The majority of our A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals.- An interview with Tonci, our Engineering Manager to get into more of the detail.- A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session.A final chat with our CPTO or VP of Engineering. We believe in leading change for good, so do let us know if there’s anything we can do to support your application process. Also, if you have any feedback, please help us to improve our candidate experience by sharing (anonymously) _.

About Us We are seeking a Sr. Director of Engineering to lead our X-Ops Platform organization. The leader will be responsible for all aspects of the platform ranging from vision, strategy and roadmap to product delivery and service execution. The leader will coordinate with stakeholders to align business priorities and support engineering teams in delivering secure, high-quality software at scale using modern AI technologies. You will set strategy and standards for how we build, run, and improve our platforms and operational tooling across the engineering lifecycle - partnering closely with Product, Security, IT, and Engineering leaders. Success in this role looks like improved developer productivity, strong service reliability and resilience, clear operational governance, and efficiency in cloud and platform spend and close alignment with Sophos X-Ops goals. You bring enough technical depth to challenge and support senior engineers and architects, while spending most of your time enabling teams, aligning stakeholders, and ensuring execution against clear outcomes. You will have a strong grounding in Cyber Security, Cloud Computing and AI frameworks and development practices. You will lead and grow multiple teams and managers, fostering strong engineering practices and a culture of ownership. You will collaborate with senior stakeholders across Engineering, Product, Security, IT, and Finance to ensure platform roadmaps and operational priorities support company goals. This role is based in Abingdon UK with remote working and teams also in India and Hungary. Periodic in-person leadership and team collaboration and travel are needed. • Set the vision, strategy, and operating model for the X-Ops Platform organisation (e.g., Delivery Roadmap, AI First Developer Experience, CI/CD, Observability, SRE, Cloud & Infrastructure Enablement), • Lead, coach, and develop engineering leaders (directors, managers and senior ICs), building high-performing teams with clear ownership and strong engineering culture, • Own platform reliability, resilience, and operational excellence: incident management, on-call standards, SLIs/SLOs, post-incident learning, and continuous improvement, • Partner with product engineering and threat research leaders to improve productivity and delivery throughput across the software and service lifecycle, • Drive cloud efficiency and cost transparency (FinOps): budgeting, forecasting, unit economics, and optimisation initiatives in partnership with Finance and Engineering, • Establish platform governance and standards (architecture, security, compliance, data handling, vendor/tooling choices) while enabling appropriate team autonomy, • Build strong cross-functional alignment peer X-Ops leaders, and other operational stakeholders to ensure aligned feature delivery and service operations., • Actively drive responsible AI adoption within the organisation:, • Establish guidance, guardrails, and enablement for approved AI tools and workflows, • Measure impact and promote best practices that improve quality, speed, and operational effectiveness while protecting sensitive data, • Define and track meaningful metrics and outcomes; communicate progress, risks, and trade-offs clearly to executive stakeholders, • Cyber Security background and acumen, • Significant engineering leadership experience, including leading leaders and scaling teams in a platform, infrastructure, SRE, DevOps, or operations-focused environment, • Strong track record of building reliable, secure platforms and improving developer productivity through pragmatic, outcome-driven investment, • Experience establishing operational excellence practices (incident response, on-call, observability, SLOs, post-incident learning) and driving continuous improvement, • Ability to set strategy and translate it into execution via roadmaps, prioritisation, and clear measures of success, • Strong stakeholder management and executive communication skills, with the ability to align across Engineering, Product, Security, IT, and Finance, • Commercial and financial acumen, including experience with cloud cost management, budgeting, and performance metrics, • Commitment to responsible AI adoption—setting guardrails, enabling teams, and demonstrating measurable improvements in productivity and quality Desirable skills • Experience building and operating platforms at scale in a SaaS environment, ideally with multi-region cloud deployment, • Familiarity with modern CI/CD, Infrastructure as Code, containerisation, and observability tooling, • Strong security and compliance mindset; experience partnering with security teams to embed controls into platform capabilities, • Experience with organisational design, operating cadence, and change management in a complex engineering organisation, • Exposure to FinOps practices and tooling, including unit cost models and cost allocation/chargeback approaches, • Comfort working with technical teams and/or technical concepts, • Experience improving processes, introducing new ways of working, or leading small change initiatives, • Experience with AI-assisted productivity or development tools in a professional setting #li-remote #b2 #li-FC2 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Solutions Specialist – Microsoft Dynamics 365, CRM & AI who will support the continued growth of our Cloud Solutions team. This role will focus on driving engagement and revenue by supporting our sales teams across Microsoft Dynamics 365, CRM and AI solutions. Please note this is not a developer/technical role. You will play a key role in identifying opportunities, supporting sales teams, and helping customers understand the value of Microsoft business applications and AI‑driven transformation. • Present and articulate the capabilities of Microsoft Dynamics 365, CRM and AI solutions to customers and internal teams., • Identify and support the qualification of opportunities across Dynamics 365, CRM, Azure AI and related Phoenix offerings., • Support the delivery of product awareness and enablement training for the wider sales team., • Contribute to the full sales cycle, working alongside bids, technical consultants and account managers., • Help prepare and update sales proposals, quotes and presentations., • Attend customer meetings to support scoping, qualification and progression of opportunities., • Support the sales team to drive Microsoft Dynamics 365, CRM and AI revenue., • Act as the link between technical and functional teams, both internally and with our partner organisations, to support effective solution design., • Deliver whiteboarding sessions, workshops and product demonstrations to showcase solution value., • Support customer adoption, governance and best practice across Dynamics 365 and AI solutions post‑sale., • Experience in a Microsoft‑focused sales, pre‑sales or solutions role., • Awareness of Microsoft Dynamics 365, CRM and AI capabilities, with the ability to articulate their value to customers., • Understanding of the wider Microsoft ecosystem, including M365, Azure and Microsoft AI solutions., • Ability to support and deliver demonstrations, workshops and customer presentations., • Confident communication skills, both virtual and in‑person., • Good relationship‑building skills, with the ability to work effectively with sales teams, partners and Microsoft stakeholders., • Experience working with vendors or supporting go‑to‑market activities desirable., • Ability to understand customer challenges and contribute to solution discussions., • Organised approach, with the ability to manage multiple opportunities and priorities., • Collaborative mindset, with a willingness to learn and support team success. Where is the role based? Primary location is our HQ in Pocklington (YO42). What about hybrid/remote working? Hybrid & Remote working is supported, with flexibility depending on role and business requirements. How many interviews? Following a screen with the Recruitment Team, you can expect a two‑stage interview process, one online and one in‑person. As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, research suggests that many women and underrepresented groups don’t apply unless they meet every requirement. Even if you don’t check every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be.

We are looking for an experienced Infrastructure Engineer who is looking to join a well-established and growing IT provider. Role Infrastructure Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the Infrastructure Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a 50 users O365 migration through to a domain rationalisation exercise with cloud migration. Typical duties will include creation of cloud / server solutions (physical and virtual / cloud) designs based upon client requirements. Active Directory designs and migration. Creation of implementation and test plans for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rd Line escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level Agreements. • Be an escalation point for service desk tickets for 3rd line escalations., • Accountable for tickets assigned for investigation, resolution, customer communications and SLA escalation, • Ownership an input to solution designs at all levels (High Level, Low Level and Technical), • Creation of test plans to ensure required quality of implementations, • Creation of deployment plans to meet customer requirements and provide relevant levels of risk management, • Implementation of agreed and approved solutions to agreed quality standard within specified timelines, • Creation and maintenance of all required Documentation and knowledge base articles, • Providing senior technical input, to internal and customer meeting The Person • You will be motivated, customer centric and a strong communicator at all levels., • It is important that you are qualified in server or a cloud-based qualification., • Desirable to have MCSP or equivalent experience but not essential, • A bonus would be any experience in CCNA or Network, VMware, VCP or any cloud fundamentals like Azure/AWS or Google, but these are not essential. Apply now to find out more and join a fantastic business with long term and loyal clients, where you can grow your career and opportunities. Red Rhino Solutions - A Rare Breed We work exclusively with our clients to hire the best talent in the market for our hand-picked clients. We only work on select roles for select clients so you can apply for an honest and straight forward discussion and interview process. Follow us on LinkedIn to see other roles.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the NASA (EST-only) or EMEA time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack. The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. What is Grafana Alloy? Alloy is a distribution of the OpenTelemetry collector. Its purpose is to collect, process, and export telemetry signals at scale. Alloy combines the strength of leading ecosystems like OpenTelemetry, Prometheus, Loki, Pyroscope, and more. Alloy is an open source project that is maintained on Github. What You'll Be Doing: • Manage and develop the team of Alloy engineers, providing regular feedback and supporting each person’s growth through career conversations. This is a remote team, distributed between EMEA and NASA., • Support the Alloy team on their path to closer collaboration with the OpenTelemetry collector community. Address roadblocks., • Collaborate closely with go-to-market to ensure customers and prospects are successful with their Alloy journey., • Work closely with product and engineering leadership to ensure Alloy fits seamlessly into the end-to-end user experience for Grafana cloud products., • Provide guidance throughout the project lifecycle from early ideation through planning, execution and post‑launch guiding the team to deliver high‑quality results consistently., • Foster a psychologically safe environment where engineers can learn, experiment and iterate quickly, encouraging innovation and a culture of continuous improvement., • Work across team boundaries by contributing to projects outside your team’s scope and partnering with other functions to solve customer problems. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5.4, Claude Opus 4.7, Gemini 3 Pro). What are we looking for in you? • You should have enough domain knowledge in observability and OpenTelemetry to manage a team that will collaborate closely with the OpenTelemetry collector community., • You will be comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, be it technical or product focused., • While you’re great with people and adept at managing relationships, you still keep up-to-date with the latest technical trends and shifts in order to maintain and enhance your understanding of the challenges your teams face., • Comfortable collaborating across time zones and cultures in a fully remote environment, using clear, empathetic communication to build trust, connection, and psychological safety., • Demonstrated ability to manage complexity, align stakeholders, and elevate team performance to deliver meaningful, high-quality results., • Deeply customer-focused, consistently grounding decisions and technical choices in user needs and real-world impact., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability. Comfort with AI-assisted tooling. We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered tools and ideally have practical experience folding them into a team’s workflow. In the UK, the Base compensation range for this role is GBP 103,709 - GBP 124,651. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

Are you an engineer who enjoys building reliable systems and intuitive user experiences? Join Spotify’s Commerce Platform and help shape the Checkout experience for millions of users worldwide. You’ll contribute across the stack, grow your technical depth, and work on systems that directly support how users manage their relationship with Spotify. You’ll be part of the Checkout Domain, where we build and scale the purchase experience, from the moment a user selects an offer to what happens after they complete a transaction. Our teams work on services and surfaces that support billing, account updates, and post-purchase interactions that focus on building trust and retention. The work spans APIs, backend services, and user-facing components across web and mobile. This is a great opportunity to join a collaborative, product-focused team working in a space with real user impact and cross-functional reach. • Design, build and maintain scalable backend services (Java/Python) and be active in shaping our data pipelines that power Spotify’s internal Commerce platform, • Develop and enhance our user-facing layer and frontend SDKs (React/Typescript), • Be an active part of creating and evolving APIs and services that connect user experiences with internal Commerce capabilities, taking into account Product requirements, • Drive improvements to system architecture, performance, and developer experience, • Collaborate closely with a talented group of engineers, product managers, designers and data specialists across multiple teams, • Contribute to technical discussions and help shape platform decisions, • You have experience building and maintaining backend services (Java and/or Python) in large-scale, modern cloud environments (we use GCP), • You’re confident working across the stack, from building scalable APIs to developing intuitive, high-performing, modern frontend applications (React/TypeScript preferred), • You have experience in system design and service-to-service integration, • You bring an open and pragmatic mindset to solving complex problems, while actively connecting the dots across technical, product, and business to inform your approach, • You care about code quality, testability, and developer experience, • You communicate clearly, take initiative on projects and collaborate effectively in cross-functional settings, • Having experience in commerce or payments systems is a plus, • This role is based in London (UK), • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home, • We ask that you come in three times per weekSpotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Business Development Manager — Post-Consumer Recyclable Plastics Be part of something special. Join Vanden. Vanden is a global plastics recycling business with operations across Europe, Asia, and the USA. Since 2005, we’ve built a strong international trading network and long-term partnerships with collectors, processors, and manufacturers — helping turn plastic waste into valuable, high-quality commodities. We’re now looking for an experienced and commercially driven Business Development Manager to develop strategic partnerships across the post-consumer plastics supply chain and secure long-term commercial agreements with major industry players. About the Role In this role, you will build strong relationships with collectors, sorters (MRFs & PRFs), and re-processors handling post-consumer plastics, developing recurring revenue streams through secure supply and purchase agreements. You’ll identify opportunities, shape commercial strategies, and work collaboratively with global teams to integrate Vanden’s service and value proposition into key customer operations. Success in this role requires a disciplined approach to relationship management, excellent negotiation capability, and the ability to manage multiple opportunities and stakeholder relationships simultaneously in a fast-moving environment. This role is suited to an experienced commercial or business development professional with a proven track record of closing long-term deals with large clients. What You’ll Do Business Development & Partnerships • Identify, develop, and execute long-term purchase and sales agreements for post-consumer plastics, • Build strategic relationships with large key clients and industry partners, • Conduct research, outreach, networking, and market engagement across industry channels, • Enhance existing supplier and customer relationships to increase volumes and margins, • Carry out site visits to assess material suitability and quality requirements, • Actively manage commercial and operational risk in collaboration with internal teams Commercial Delivery & Market Engagement • Use effective negotiation strategies to overcome objections and secure deals, • Stay up-to-date on market activity, competitor movements, and pricing trends, • Share customer feedback and market insights with internal stakeholders, • Contribute to process improvements that strengthen sales operations Reporting & CRM • Maintain accurate CRM records of all customer and supplier activity, • Produce regular market and activity reports for leadership, • Support development of standard operating procedures to improve workflow What We’re Looking For Experience & Background • Significant experience in Sales or Business Development, ideally in:, • post-consumer plastics, recycling, waste management, or commodities trading, • or selling into large industrial or manufacturing organisations, • Proven success developing major accounts and securing long-term agreements, • Strong experience managing complex negotiations, • Track record in both new business and account development, • Experience using CRM systems and managing structured sales pipelines, • Self-driven, commercially minded, and results-focused Skills & Capabilities • Able to build rapport at senior stakeholder levels, • Strong analytical and strategic thinking ability, • Excellent negotiation and communication skills, • Highly organised with strong time-management discipline, • Able to manage multiple opportunities simultaneously, • Comfortable working collaboratively across global teams, • Confident presenting and communicating in writing and in person, • Proficient with MS Office (Excel, Outlook, Word)

GitLab is an open core software company that develops the most comprehensive , used by more than 100,000 organizations. Our is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our . Learn more about . Thanks to products like , and , customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation. Location: Remote, Mexico City An overview of this role Commercial Account Executives are the primary point of contact between prospective and existing customers of GitLab within a space defined as mid-market, which currently works with companies that employ up to 1,999 employees. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes. Drive GitLab's expansion across Spanish-speaking Latin America as the sole representative owning this high-potential territory. In this pivotal role, you'll build our presence from the ground up, leveraging your fluent English and Spanish, as well as, proven SaaS sales experience to develop strategic relationships with named accounts across Mexico, Colombia, Argentina, and beyond • Meet or exceed quota while fostering strong customer relationships, • Articulate the value of GitLab to our_ prospects and customers in the LATAM Region, • Take ownership of and act as the CEO for the book of business in your territory:, • Document the buying criteria & process, next steps & owners, • Build a strong pipeline through a healthy cadence of prospecting activity, • Prospect and close new business to expand your territory, • Ensure adoption of our solutions and do your best to avoid churn and contraction, • Work and collaborate with our Partner ecosystem to drive new business and value for our customers, • Create an accurate forecast for each quarter against your plan/budget, • Drive attendance to our events, which you will be part of to further network with current and prospective customers, • Contribute to root cause analyses on wins/losses., • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team., • Contribute to documenting improvements in our_, • Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process, • Be the voice of the customer by contributing product ideas to our public_, • Master MEDPICC and Command of the Message on all opportunities, • A true desire to see customers benefit from the investment they make with GitLab, • Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops), • Interest in GitLab, and open source software, • Ability to leverage established relationships and proven sales techniques for success, • Effective communicator, strong interpersonal skills, • Motivated, driven and results oriented, • Excellent negotiation, presentation and closing skills, • Preferred experience with Git, Software Development Tools, Application Lifecycle Management, • You share our_, and work in accordance with those values., • Ability to travel regularly to meet with customers in person and comply with the company’s_ Hiring Process • Recruiter Phone Screen, • Initial Screen with Hiring Manager, • Interview with Area Sales Manager, • Mock Call with Sales Leadership, • Final Interview with Area Vice President How GitLab will support you • _, • , work environment, • _, • _, • _, • _, • _, • _ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from_ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

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