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About us @Symphony We’ve spent the last 10 years building a communication and markets technology company, powered by interconnected platforms: messaging, voice, directory and analytics. Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient architecture, all created on a foundation of trust with our customers . But that was only chapter one. We’re now building on our purpose-built network, expanding AI-powered, real-time collaboration, redefining flexibility with fully cloud-native software with our trader voice product, and rethinking the industry’s approach to identity verification, connection and intelligence. . The opportunity and our ambition are huge. But we need passionate, dedicated individuals to get there. At Symphony we work hard and fast. Our unique blend of technology and financial services makes it an environment you won't get elsewhere. Role Description Symphony is seeking an experienced and highly organised Technical Support Manager to lead our L1 and L2 Technical Support teams for the Symphony Voice (Cloud9) platform, based in Belfast. This leadership role is responsible for overseeing day-to-day support operations, ensuring the highest standards of service delivery, and driving operational excellence across both first and second-line support. The successful candidate will manage a technically skilled team responsible for diagnosing, troubleshooting, and resolving complex issues across Symphony Voice services. This role requires strong technical acumen, proven leadership, and the ability to collaborate effectively with Engineering, Product, and Site Reliability teams to deliver a seamless customer experience. Responsibilities • Team Leadership & Development: Lead, mentor, and develop the L1 and L2 Support teams, fostering a culture of accountability, collaboration, and continuous improvement., • Operational Oversight: Manage ticket queues in Zendesk, ensuring efficient triage, prioritisation, and resolution of customer issues related to Symphony Voice services, including application support, API troubleshooting, connectivity, and configuration., • Escalation Management: Own the escalation framework to L3, SRE, and Development teams, ensuring accurate documentation, timely communication, and effective resolution of complex incidents., • Quality & Process Improvement: Establish and maintain standard operating procedures, perform regular ticket quality reviews, and lead initiatives to improve response times, resolution rates, and customer satisfaction., • Collaboration & Stakeholder Management: Serve as the main point of contact between Technical Support and internal stakeholders, including Product, Engineering, and Service Delivery, to address recurring issues and share insights., • Reporting & Metrics: Define and report on key performance metrics (e.g. response times, resolution times, backlog management, customer satisfaction) and present performance updates to senior leadership., • Training & Knowledge Management: Develop training plans, technical documentation, and knowledge base articles to upskill team members and promote self-service for common customer queries., • Incident & Problem Management: Ensure consistent handling of incidents and root cause analysis (RCA) follow-up to prevent recurrence and enhance service reliability. Required Skills & Experience • 3+ years’ experience in a technical support or helpdesk environment, with at least 2 years in a team leadership or management role., • Proven ability to lead a customer-facing support team in a fast-paced, SLA-driven environment., • Strong troubleshooting skills with a working knowledge of Windows OS, networking fundamentals (IP, DNS, VPN), SaaS platforms, and ticketing tools (Zendesk, Jira)., • Excellent verbal and written communication skills with the ability to interact confidently with clients and executives., • Experience with VoIP/SIP technologies, cloud PBX systems, or trader voice platforms preferred., • Familiarity with SAML/SSO concepts and support processes., • Strong organisational and time management skills with the ability to manage multiple priorities. Compensation • Competitive salary, • Bonus Plan, • Benefits and Perks vary based on location. Benefits And Perks • Regional specific competitive benefits, • Build your own Benefits (BYOB) perk, • Many other fun and exciting benefits and activities! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. As an Associate, Customer Success Advocate (CSA) at Ciena, you will play a key role in building strong relationships with our customers, ensuring they realize value from our products and services. This is an exciting opportunity for a high-potential individual early in their career who is passionate about customer success, eager to learn, and ready to make an impact in the telecom industry. You'll work alongside seasoned professionals and cross-functional teams to deliver a world-class customer experience, help drive service adoption, and support the full service lifecycle from onboarding through ongoing support. What You’ll Do • Customer Onboarding & Engagement: Support the onboarding of new customers, aligning expectations and ensuring a smooth experience., • Relationship Building: Build trusted relationships with customer contacts across engineering, operations, procurement, and more., • Service Lifecycle Coordination: Work with internal teams to monitor service delivery, identify and prevent issues early, and ensure customer needs are met., • Data-Driven Insights: Use tools and analytics to track service performance and customer usage, identifying opportunities for increased value., • Support Sales & Renewals: Partner with Sales to support renewals, upsell opportunities, and new service offerings., • Issue Escalation & Coordination: Be the go-to contact for customer service challenges, coordinating across teams to resolve issues efficiently., • Reporting & Communication: Help prepare reports on customer activity, risks, and performance metrics; maintain regular communication with stakeholders. Must Haves • An Engineering Degree is a must, • 1–3 years of experience in a customer-facing role, ideally in the telecom or technology sector, • Exposure to or interest in customer success, technical support, project coordination, or related roles, • Strong interpersonal and communication skills – you’re a confident communicator who can build relationships and simplify technical topics, • A proactive mindset – you take ownership, follow up on issues, and seek opportunities to improve customer experience, • Organized, detail-oriented, and comfortable juggling multiple customer accounts, • Familiarity with telecom/networking concepts is a plus but not required – we’ll help you learn! Not ready to apply? Join our ___ to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Finance Support Coordinator Location: North Belfast, Northern Ireland Job Type: Full-time, Hybrid (once settled in) Contract: 6-month fixed-term (possible extension) REED Accountancy is delighted to be working with a rapidly growing business in the Newtownabbey area for an experienced Finance Support Coordinator to join their team on a project basis for a period of 6-months, supporting the Procurement and Finance departments. This business is an Industry leader, and the finance department is evolving and growing. This role is crucial for clearing a backlog of purchasing and invoicing reconciliation work, ensuring alignment between delivery notes, purchase orders, bills of lading, and supplier invoices. Day-to-day of the role: Conduct thorough checks to confirm alignment between delivery records, purchase orders, and supplier invoices. Investigate and resolve mismatches across internal systems and supplier documentation. Act as the point of contact for suppliers and internal teams to clear outstanding queries promptly. Review and update internal payment schedules to reflect current supplier balances and commitments. Ensure all entries accurately represent goods received, approved invoices, and pending payments. Provide clear visibility of upcoming liabilities to relevant stakeholders. Collaborate with Procurement and Finance teams to strengthen accuracy throughout the purchase-to-payment workflow. Suggest practical enhancements to reduce errors and prevent future backlogs. Assist with broader administrative tasks and reporting requirements within the procurement function. Maintain organized records of reconciliations and issue resolutions for audit readiness. Deliver regular progress updates to management and finance teams. Support month-end activities and reporting as needed. Required Skills & Qualifications: Proven experience in finance/accounts, particularly in invoicing reconciliation. Strong accounting discipline and attention to detail. Ability to handle high volumes of transactional data. Excellent problem-solving skills and analytical mindset. Strong communication skills and ability to work collaboratively with various teams. Proficiency in financial software and Excel. If you would like to be considered for this role then please apply via the link provided. Alternatively, please feel free to contact Mary O'Mahony from the Reed Offices directly. We look forward to hearing from you! Skills: Finance Support Co-ordinator Finance Lead Invoice Team Leader

Machine Technician Belfast Full time 2025-11-13 Posted Yesterday R0276998 Location: Belfast, United Kingdom Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Join Thales as a Machine Technician - Be Part of Innovation in Manufacturing! POSITION: Manufacturing Technician DEPARTMENT: Manufacturing LOCATION: Belfast Our Opportunity As a CNC Machinist, you will support manufacture and inspect high precision components, sub-assemblies, tooling and fixtures in a total quality team environment in order to meet production schedules and requirements. About You As a Machine Technician, you will ideally have served an apprenticeship as a turner or skilled machinist and with proven post apprenticeship experience. To be successful in this role, you will already have the ability to understand information given on technical drawings and apply that information in the programming and operation of CNC machine tools. Key Duties Responsible for the set-up and operation of major plant equipment i.e. C.N.C. machine tools in order to manufacture high precision missile components, Tooling, Gauging, Jig and fixture details and R&D hardware. Shop Floor programming using M.D.I. and G codes to produce C.N.C. programmes for the manufacture of R&D hardware and Tooling and to edit C.N.C. part programmes during prove out and production runs and to ensure any changes are fed back to manufacturing engineering to maintain traceability. Responsible for the step by step prove out of program by diagnosing errors therein to prevent damage to plant equipment and ensure correct manufacture of components. Responsible for recording data on statistical process control (S.P.C.) data base units or control charts. Monitoring and analysing such data to resolve problems in controlling the machining process. Responsible for calibration/plausibility checks on post process gauging (P.P.G) to assure correct part measurements. Responsible for the quality of machine components to drawing specification and quality standards, using meteorology equipment and to ensure equipment is within calibration requirements. Accountable for own productivity and quality and the recording any necessary quality defect data on factory management system (F.M.S.) to facilitate traceability. Responsible for progressing finished components to other work groups by actively participating in materials handling and processing correct progress data on the factory management system (F.M.S.) Responsible for identifying any errors found within process sheets and measurement plans and to ensure any such errors are reported to M.E. for correction. Responsibility to work in a continuous improvement environment to achieve maintain and improve product quality and to strive to reduce machining cycle times, lead time and production costs. Detailed training of other employees and apprentices in the most effective methods of performing tasks & duties. Why Thales? By joining us, you become part of a global powerhouse at the forefront of aerospace, defence, and security technologies. We offer you: A supportive, inclusive workplace where your contributions make a difference. Opportunities to develop your skills with expert training and clear career pathways. The chance to work on impactful projects that protect and connect communities worldwide. A company culture grounded in innovation, collaboration, and respect. What we can offer 4 day working week Pension Scheme 28 days annual leave (Plus Bank Holidays) Progression and Development Opportunities 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers You will be supported by an additional ongoing training program over 2-3 years on steadily larger and more complex jobs to meet the manufacturing and quality requirements in line with the total quality concept. Please note current working hours are due to change and any successful applicants must be open to future shift patterns. #LI-MC1 In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. Great journeys start here, apply now!

Join Our Team as an HGV Class 2 Driver Brett Martin is a well-established global leader in the manufacture of innovative plastic and building products. As part of our continued growth and investment, we are looking for a dedicated HGV Class 2 Driver to join our dynamic team. Working Hours: Monday to Thursday: 8:15am 5:15pm Friday: 8:15am 2:45pm If youre ready to take the next step in your career and join a company that values its people, wed love to hear from you! About The Role Main purpose: Responsible for safely and efficiently operating a Class 2 commercial vehicle and transporting goods. HGV2 drivers play a crucial role in the logistics and transportation industry by ensuring timely and secure delivery of goods to their designated destinations. Main tasks and duties Operate and drive HGV2 vehicles in compliance with traffic laws, regulations, and company policies; Perform routine vehicle inspections before and after each trip, reporting any defects or maintenance issues to the appropriate personnel; Adhere to safety protocols, including securing loads properly, maintaining safe following distances, and operating within speed limits. Load and unload goods onto the vehicle, ensuring proper weight distribution and secure packaging to prevent damage during transit; Plan and follow designated routes to ensure timely deliveries while considering traffic conditions and road closures; Ensure accurate completion of delivery documentation, including manifests, receipts, and proof of delivery (POD) records. Interact professionally with customers and recipients during delivery and pickup, maintaining a positive image for the company; Assist with unloading goods at delivery points when required, providing a high level of customer service and addressing any concerns. Keep the vehicle clean, well-maintained, and perform regular checks on fluid levels, tire pressure, and general vehicle condition; Comply with regulations regarding driver working hours, breaks, and rest periods to ensure safety and legal compliance; Stay updated on relevant regulations, road laws, and industry standards to maintain a high level of competence and professionalism. Full job description is available to download from the advert. Required Criteria A clean HGV 2 License Full Driver CPC Full UK Driving Licence Minimum of 1 years HGV driving experience Skills Needed Lorry Driving About The Company At Brett Martin, youll join a workplace where our teams have created a positive working and learning environment. We have career pathways for everyone, whether youre looking for a specific office role or would like to work hands-on with products. No matter which area of the business you join, youll find plenty of opportunities to learn new skills and develop a rewarding career. Company Culture Brett Martin, established in 1958, is a leading independent manufacturing company based in Northern Ireland, employing around 1,000 people across its UK sites. With a head office in Mallusk, Co. Antrim, it specializes in plastic sheets, roof light systems, and plumbing and drainage products. Known for its commitment to investment in technology, sustainability, innovation, and employee development, Brett Martin is a top Northern Ireland employer. The company boasts a turnover of £195 million, 50% of export sales to over 70 countries, and 25% of its operations are sustainably powered. Company Benefits Brett Martin offers a comprehensive range of rewards and benefits to its employees. The company is committed to safeguarding the health, safety, and wellbeing of its staff by providing life assurance, safety wear, HR support, and free car parking. In terms of pay and benefits, employees enjoy competitive salaries, profit-related pay, uniform allowance, and an employer contributory pension scheme. Brett Martin also invests in the development of its employees through access to training courses, progression opportunities, and travel experiences. The company fosters a positive working environment with charity and fun day events, team building initiatives, service-linked holidays, and suggestion scheme rewards. Retirement plan and/or pension, Free parking, Cycle to work, Open office, Life insurance, Long service recognition, Wellbeing Scheme, Work With Charities, Social Opportunities, Annual Rise, Profit Share, Employee of the Month, Employee Recognition Scheme, Annual performance review, Culture of recognition, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Staff celebration events Salary £13.72 per hour Skills: Lorry Driving Benefits: Retirement plan and/or pension Free parking Cycle to work Open office Life insurance Long service recognition

Job Description: \n\n\n\nSecurity Clearance: Eligibility to gain UK SC Security Clearance OR You will be subject to BPSS and Export Control checks (including a criminal record check)\n\nTravel Required: Occasional travel within UK\n\nType: Full time\n\nLet's redefine what's possible. Join us at Airbus and be part of something extraordinary. Every role here offers the chance to make a real difference, contributing to innovations that shape the future of aerospace\n\nSecure your future Airbus Operations Limited is a key part of our global capabilities, ensuring the highest standards in product quality and compliance for our innovative projects. In this Engineer role, you will be dedicated to rigorous Quality Assurance, directly impacting the safety and reliability of our services. Your work will be vital in maintaining compliance with established standards and regulations, contributing to our overall market success and customer focus.\n\nHOW YOU WILL CONTRIBUTE TO THE TEAM\n\n* You will audit and survey the Quality Management System (QMS) and manage delegated authorities.\n\n* You will manage the cascading of requirements from internal customers, external customers, and authority requirements.\n\n* You will identify non-conformities and recommend corrective actions to prevent recurrence.\n\n* You will develop and implement quality control plans to monitor product or service performance.\n\n\n\nABOUT YOU (Must Haves)\n\n* You possess strong knowledge of quality management principles and ISO certification standards (ISO9001/AS9100).\n\n* You have experience with quality software tools such as QMS, Planisware, and JIRA.\n\n* You are able to conduct root cause analysis of defects and incidents to identify opportunities for process improvements.\n\n* You can provide training and guidance to employees on quality assurance procedures and best practices.\n\n* Knowledge of Six Sigma methodologies and lean manufacturing principles.\n\n* Experience with data analysis tools such as Excel, Minitab, and Tableau\n\n\n\nNot a 100% match? No worries! Airbus supports your personal growth with customised development solutions.\n\nWHAT'S IN IT FOR YOU\n\nFinancial Reward: Competitive salary, annual profit share, contributory pension, share options,\n\nWork / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working\n\nHOW WE CAN SUPPORT YOU\nMany of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we’ll always do our best to accommodate your request.\n\nPlease let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence.\n\nAs a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To ‘opt in’, just select the option during your application submission and your application will be considered accordingly.\n\n*#LI-AB1\n\n #SP_TRA*\n\nThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.\n\nCompany: \nAirbus Belfast Limited\n\nEmployment Type:\nPermanent\n-------\n\nExperience Level:\nProfessional\n\nJob Family:\nQuality Assurance \n\nBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.\nAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.\n\n Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . \n\nAt Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Job Description: \n\n\n\nSecurity Clearance: Eligibility to gain UK SC Security Clearance OR You will be subject to BPSS and Export Control checks (including a criminal record check)\n\nTravel Required: Occasional travel within UK\n\nType: Full time\n\nLet's redefine what's possible. Join us at Airbus and be part of something extraordinary. Every role here offers the chance to make a real difference, contributing to innovations that shape the future of aerospace\n\nSecure your future Airbus Operations Limited is a key part of our global capabilities, ensuring the highest standards in product quality and compliance for our innovative projects. In this Engineer role, you will be dedicated to rigorous Quality Assurance, directly impacting the safety and reliability of our services. Your work will be vital in maintaining compliance with established standards and regulations, contributing to our overall market success and customer focus.\n\nHOW YOU WILL CONTRIBUTE TO THE TEAM\n\n* You will audit and survey the Quality Management System (QMS) and manage delegated authorities.\n\n* You will manage the cascading of requirements from internal customers, external customers, and authority requirements.\n\n* You will identify non-conformities and recommend corrective actions to prevent recurrence.\n\n* You will develop and implement quality control plans to monitor product or service performance.\n\n\n\nABOUT YOU (Must Haves)\n\n* You possess strong knowledge of quality management principles and ISO certification standards (ISO9001/AS9100).\n\n* You have experience with quality software tools such as QMS, Planisware, and JIRA.\n\n* You are able to conduct root cause analysis of defects and incidents to identify opportunities for process improvements.\n\n* You can provide training and guidance to employees on quality assurance procedures and best practices.\n\n* Knowledge of Six Sigma methodologies and lean manufacturing principles.\n\n* Experience with data analysis tools such as Excel, Minitab, and Tableau\n\n\n\nNot a 100% match? No worries! Airbus supports your personal growth with customised development solutions.\n\nWHAT'S IN IT FOR YOU\n\nFinancial Reward: Competitive salary, annual profit share, contributory pension, share options,\n\nWork / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working\n\nHOW WE CAN SUPPORT YOU\nMany of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we’ll always do our best to accommodate your request.\n\nPlease let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence.\n\nAs a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To ‘opt in’, just select the option during your application submission and your application will be considered accordingly.\n\n*#LI-AB1\n\n #SP_TRA*\n\nThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.\n\nCompany: \nAirbus Belfast Limited\n\nEmployment Type:\nPermanent\n-------\n\nExperience Level:\nProfessional\n\nJob Family:\nQuality Assurance \n\nBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.\nAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.\n\n Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . \n\nAt Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Ref 25-377-AO-CS-WEB Job Role Advocacy Officer - Right Support Right Time Location Regional post with office base options in Belfast/Ballymena/Derry/Londonderry Agile Working/Working-from-Home Salary Starting on £ 29,540 per-annum (pro-rata) Hours 37-hours per-week Contract Until March 2029 *Regular travel to our services required The Service: Right Support Right Time is a new collaborative project designed to promote positive mental wellbeing, build resilience, and prevent the escalation of existing mental and emotional distress among individuals, families, and communities. The initiative specifically focuses on supporting disabled people by improving access to appropriate mental health services, while also offering tailored casework support and advocacy. This project is delivered in partnership with Inspire Wellbeing, alongside five other organisations across Northern Ireland and the Border Regions, reflecting a strong regional collaboration aimed at inclusive and accessible mental health support. Purpose of the Job: The Advocacy Support Officer supports the Right Support Right Time project, promoting mental wellbeing and resilience for disabled individuals and their families. They provide one-to-one and group support tailored to individual needs, helping people access services, build life skills, sustain independence, and reduce isolation. Working closely with partners, the officer creates person-centred plans, safeguards rights, and empowers individuals to manage their mental health. The role involves maintaining accurate case records and contributing to service improvement. It's a front-line, rights-based role central to Cedar's early intervention and inclusive mental health advocacy efforts. RIGHT SUPPORT RIGHT TIME is supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB). Benefits: 20 days annual leave and 12 statutory days pro rata. Annual leave entitlement increasing with years of service. Agile working and working from home options promote well-being and work-life balance. Flexi-time policy. Enhanced auto-enrolment pension scheme consisting of 5% employee contribution and 4% employer contribution. Occupational-Sick-Pay Scheme. Westfield Healthcare Cashback-scheme. Westfield rewards - access to over 600 retailer-discounts. Investor-in-People Platinum accredited organisation with commitment to development of the staff team through training/learning opportunities. Essential Criteria: 1. RQF level 6 (e.g. bachelor's degree) or equivalent level in Psychology, Education, Community work or Health and Social Care or a relevant discipline professional qualification AND Minimum of 1 years' paid experience in the direct provision of education, training or support. OR Minimum RQF 4 or equivalent level in a relevant discipline AND Minimum of 3 paid years' experience as above 2. Ability to work independently with good organisations and interpersonal skills 3. A minimum of one year's experience of working with people individually or in groups with mental health issues or personal lived experience. 4. Detailed knowledge of disability and the ability to develop new ideas and initiatives to support development and participation. 5. Excellent communication skills both verbal and written, relationship building, negotiation and interpersonal skills to communicate with various stakeholder. 6. Proficiency in IT skills, specifically Microsoft Word, Excel, Outlook, MS Teams Apply: Closing Date: Wednesday, 7th January 2026 at 10:00 am THE CEDAR FOUNDATION IS AN EQUAL OPPORTUNITIES EMPLOYER Please note - The Cedar Foundation does not offer Sponsorship. #nijobs To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Job ref: RF-2511-16 Location: Greater Belfast Quantity of Posts Available: 1 If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for an Area Manager to join our team looking after the Greater Belfast area. This is a great opportunity to join a world leading facilities management company. Working Pattern: 40 hours per week Monday to Friday Rewards: 33 days' paid holidays (pro rata) Employee Assistance Program to support your health & wellbeing Company Pension Scheme Financial Education/Financial wellbeing advisory service Training and urivalled opportunities for career progression Company Events Company vehicle and car allowance included Company mobile and laptop The Role: To ensure that all staff have completed Induction and appropriate skills based training and identify any retraining needs of employees. Deal with all staff performance, disciplinary issues in line with company procedures. To ensure a safe working environment To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction. Co-ordinate cleaning schedules and absence cover with cleaning teams and mobile cleaning teams Identify areas of improvement within your business area in relation to productivity, improvement in allocation of hours and any other areas that effect monthly results. Weekly meetings with Operations Managers Interface with client to complete monthly KPI returns The Person: Full driving licence (Car allowance or Van Provided) IT skills - Use of Online HR, Pay Roll and Audits Proven track record of having worked within the cleaning industry at supervisory level with experience of multi contract management ideally including office, industrial and education sector cleaning Candidates should have excellent communication skills Financial acumen and experience of budget management Health & Safety experience Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The post also requires proficient skills in computer literacy. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Fri 12 December 2025

Artemis Human Capital is delighted to be working with our client to appoint a Revenue Protection Lead for their expanding utilities business. This is a fantastic opportunity to join an organisation at a key moment of growth as they enhance and build out their operational functions. This newly created role will suit someone who enjoys leading teams, improving processes, and ensuring strong financial controls across billing and customer accounts. The Role Reporting to the Billing Manager, the Revenue Protection Lead will take ownership of all revenue protection activity within the billing function. You will oversee day-to-day operations as well as longer-term strategyhelping prevent revenue loss, improving internal processes, and ensuring customers are billed accurately and fairly. This role is ideal for someone with strong analytical skills, good judgement, and confidence in managing complex cases. Key Responsibilities Lead and support the Revenue Protection team Develop practical plans to reduce revenue loss and strengthen assurance Ensure processes are carried out in line with internal and regulatory expectations Review usage data and customer patterns to identify anomalies Support debt recovery activity and ensure consistency in managing overdue accounts Work with meter reading teams to resolve access issues Update and improve internal procedures with support from other departments Stay informed on industry developments and use insights to shape improvements Support system updates, business initiatives, and wider transformation projects Manage complex cases and disputes, including formal claims Provide reports and updates on risks, trends, and team performance The Individual We are looking for someone with a strong eye for detail, excellent problem-solving skills, and the ability to lead and inspire a small team. You will be confident working with data, comfortable managing competing priorities, and adept at communicating with both internal and external stakeholders. Skills & Experience Leadership experience in billing, compliance, revenue assurance, or similar Excellent communication skills Strong analytical skills and confidence working with data Advanced IT skills, particularly with spreadsheets and billing systems Ability to manage multiple priorities in a busy environment Self-motivated with a proactive approach Desirable Experience working in a regulated utility or service-led environment Background in customer-focused financial roles Familiarity with revenue protection best practice Values & Culture Our client is guided by empathy, clarity, integrity, and teamwork. The Revenue Protection Lead will help embed these valuessupporting colleagues, communicating openly, and ensuring a fair and transparent approach to revenue protection. Next Steps If you feel this role reflects your experience and ambition, wed be delighted to hear from you. Please send your CV to Nicola McCallum, Associate Director at Artemis Human Capital, who is managing the shortlist. Nicola will contact shortlisted candidates to discuss the position further. Skills: Billing Pricing Revenue Compliance

Are you experienced in logistics and looking for a long-term, stable evening role? We are seeking a skilled Evening Banksman to join our Belfast operation, ensuring the safe and efficient movement of vehicles across a busy, fast-paced site. As a key player in our operational safety, you'll take charge of coordinating traffic flow, guiding drivers, and keeping the yard running smoothly. You'll work closely with our team to maintain a safe environment, prevent hazards, and ensure that every vehicle moves safely and efficiently. Salary: £31,078.32 per annum Hours: Monday-Thursday, 4pm-2:30am Duration: Permanent If you thrive in a hands-on role where attention to detail and good communication are essential, this position offers long-term stability, excellent working hours across a four-day week, and the opportunity to develop further within a respected logistics yo Your responsibilities will include: Directing and coordinating the movement of vehicles on site Ensuring safe manoeuvring, with minimal reversing, using hand signals, radio, or verbal communication Guiding drivers to loading and unloading areas Identifying and managing hazards, blind spots, and unsafe conditions Enforcing traffic management measures and maintaining pedestrian-free zones Monitoring safety equipment such as cones, barriers, and warning signs Essential: Valid UK Driving Licence Experience in logistics or warehousing Desirable: Banksman experience Banksman certification If you meet the criteria below and want to secure a permanent evening role with a competitive salary, apply today to join our team. Ashton Recruitment is acting as an Recruitment Business. Skills: Banksman Logistics HGV Transport Traffic Traffic Management Benefits: Overtime

Job ref: RF-2511-44 Location: Belfast - Somerton Care Home Quantity of Posts Available: 1 Salary: £13.25 per hour Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cook to join our team at Somerton Care Home, is a great opportunity to join a world leading facilities management company. Working Pattern: Any 4 days out of 7 8am - 5.30pm Rewards: 28 days' paid holidays (pro rata) Company Pension Career Development & Training Access to Voluntary Private Healthcare Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Uniform Provided Company Events The Role: Assisting in the smooth and efficient operation of the kitchens to ensure a consistent reputation for food quality is always maintained.. Ensuring the planning, preparation, cooking and presentation of food is always to the highest standard. To ensure quality standards and procedures are fully understood and implemented, and daily checking procedures are fully applied. To ensure company policies relating to stock control and stock ordering are implemented and monitored. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures. Updating HACCP records. To ensure the security of kitchen and storage areas is maintained at all times. To promote and contribute to a harmonious working environment where all employees are treated with respect. Any other reasonable requests made by Unit Manager. The Person: Must be able to work alternate weekends Experience in a similar role Food Hygiene Level 3 qualified Leads by example and lives our values. Enthusiastic and passionate about our customer service and reputation. Self-motivated, working independently and on own initiative. Flexible with a positive, can-do attitude. Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Wed 24 December 2025

Job ref: RF-2511-53 Location: Belfast - Clifton House Quantity of Posts Available: 1 Salary: £13.50 per hour Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cook to join our team based at Clifton House, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: 30 hours per week 3 days out of 7 8am - 6.30pm Every other weekend off Rewards: 28 days' paid holidays (pro rata) Company Pension Career Development & Training Access to Voluntary Private Healthcare Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Uniform Provided Company Events The Role: Assisting in the smooth and efficient operation of the kitchens to ensure a consistent reputation for food quality is always maintained.. Ensuring the planning, preparation, cooking and presentation of food is always to the highest standard. To ensure quality standards and procedures are fully understood and implemented, and daily checking procedures are fully applied. To ensure company policies relating to stock control and stock ordering are implemented and monitored. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures. Updating HACCP records. To ensure the security of kitchen and storage areas is maintained at all times. To promote and contribute to a harmonious working environment where all employees are treated with respect. Any other reasonable requests made by Unit Manager. The Person: Must be able to work alternate weekends Experience in a similar role Food Hygiene Level 3 qualified Leads by example and lives our values. Enthusiastic and passionate about our customer service and reputation. Self-motivated, working independently and on own initiative. Flexible with a positive, can-do attitude. Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Sat 27 December 2025

Company Profile Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets. We are built on a way of working we are proud of, where values and ethics go hand in hand. Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success. Store Manager Belfast Accessorize Job Type:Full Time Number of Hours:40 Salary Competitive Store Location:Donegall Place, Belfast We have an exciting opportunity for an experienced Store Managerto join ourAccessorize StoreinBelfast. We are looking for a confident leader, who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us! If you have previous experience managing a successful retail store and now looking for your next rewarding opportunity please apply today! Joining us, your benefits would include: A competitive salary and exciting bonus scheme A staff uniform allowance enabling you to have fun wearing our accessories & products Generous staff discount across all our brands Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home An additional days holiday to celebrate your birthday What are we looking for in you? A proven track record of managing a successful retail store Experience delivering excellence in customer service Someone who demonstrates passion, drive and resilience, with a can do approach A solution driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility In this role you will: Drive the overall performance of the store Managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal Ensure an inclusive environment, promoting equality and kindness with your team If this all sounds great and this could be the role for you, let us know and apply today. At Monsoon Accessorize we dont focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request or discuss any specific requirements.

Job ref: RF-2511-63 Location: Belfast - St Gerard's School Quantity of Posts Available: 1 Salary: £12.21 per hour If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join or team at St Gerard's School, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: 16 hours per week Monday to Friday 11am - 2pm Rewards: 28 days' paid holidays (pro rata) Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Career Development and Training Uniform Provided Company Events The Role: Working as part of a team, you will provide an efficient and friendly service to customers, assisting as directed with all aspects of food preparation and presentation to high quality standards. Comply with all HACCP (Hazard analysis of critical control points) regulations as necessary and all Health, Safety & Hygiene standards Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period. Check deliveries and food temperatures, completing records and operating the till as required. Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues etc. to your Line Manager A close working relationship with the team is important to these roles. It is essential that you can work as part a team, as well as on your own and can communicate effectively at all levels. The Person Previous food handling experience High levels of personal hygiene and appearance Attention to detail in all aspects of the work. Leads by example and lives our values. Enthusiastic and passionate about our customer service and reputation. Self-motivated, working independently and on own initiative. Flexible with a positive, can-do attitude. Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Sun 28 December 2025

A leading recruitment agency is seeking a Revenue Protection Lead for a utilities organization in Northern Ireland.This role involves overseeing billing operations, supporting a team, and enhancing financial processes to prevent revenue loss.Ideal candidates should have leadership experience, strong