Quality improvement jobs in United Kingdom - Page 3

Pittagoras is seeking a vibrant, ambitious, and dedicated individual to join our team as a Store Manager for our new site in London Fields. Pittagoras is expanding and needs a leader to ensure smooth and efficient daily operations while training and developing our team. This role is essential for optimizing store operations, maintaining high customer satisfaction, and upholding the quality standards Pittagoras is known for. Role Purpose: Our Store Managers ensure our operations run smoothly, providing a memorable and magical place to work. As a Store Manager, you will model excellence in food preparation and service, ensuring a unique customer experience. You will also train new team members to uphold our high standards, making Pittagoras an employer of choice. Key Responsibilities: ● Service Preparation: Ensure the store is set up and ready for each service with the right amount of gyros on the spit and prep, balancing quick service needs with food cost management to avoid wastage. ● Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and protective clothing as required. ● Quality Management: Adhere to the gyros and prep management system according to the prep guide, ensuring our gyros meet the highest quality standards. ● Team Development: Recruit, train, and coach new starters and current team members to Pittagoras standards. ● Store Standards: Monitor all sections of the store and report any poor performance to the Operations Manager. Follow all Pittagoras systems and processes, including compliance with Food and Hygiene standards, Health & Safety, and opening and closing procedures. ● Profitability: Contribute to Pittagoras' profitability by following recipes and controlling food costs and wastage. Manage P&L budgets and profitability of the business. ● Scheduling and Ordering: Create weekly rotas, manage holiday cover, and order from suppliers according to par levels. Requirements: ● Proven management experience. ● Good command of the English language. ● Food safety level 2 certification. Competency/Behavioural Indicators: General Overview: ● Be a great team player and possess a high level of flexibility. ● Exhibit a professional attitude and approach, aligned with our company values. ● Display a can-do attitude with a sincere and courteous approach to customers and team members. ● Have a passion for cooking and customer service, aspiring to deliver the highest quality. ● Possess excellent communication skills and a strong customer service ethic. ● Be flexible regarding availability to work hours and location. ● Our Behaviors: ● Creating Empathy ● Building Confidence ● Making it Happen ● Processing Information ● Improving Performance ● Creating Ideas ● Facilitating Interactions ● Gathering Information ● Growing Talent ● Influencing Others People Management Responsibility: ● Direct and Indirect Reports: ● Manage a team of 4-10 people.

Front of House Supervisor £14 per hour | Monday - Friday | Rotating between morning and evening shifts We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for an exciting new experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 45 hours per week To work under our store managers To lead one service a day To assist in efficient food preparation To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) Performance based bonus £100 ‘Refer a Friend’ scheme Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows

Job Responsibilities: Assist in recruiting, training, retaining, and managing store staff, effectively assigning tasks to ensure team efficiency. Analyse sales data, forecast future trends, and develop appropriate staffing and inventory strategies to maximise profitability. Ensure strict compliance with operational policies and procedures, particularly in inventory management and cash security. Monitor inventory levels to ensure efficient execution of stock management processes. Achieve sales targets by developing marketing strategies and creating promotional materials. Support the management of all store areas to optimise overall operations. Handle customer complaints and enquiries professionally to enhance customer satisfaction. Collect customer feedback and analyse it to improve service quality. Ensure the store's image and services align with brand standards. Ensure the store complies with all health and safety regulations. Maintain store equipment by conducting regular inspections and coordinating repairs with professional service providers. What We’re Looking For: A minimum of a bachelor's degree is required, with preference given to relevant fields such as management or marketing. Candidates with experience in service industry management will be given preference. Excellent communication skills, with the ability to support colleagues and customers in a friendly and open manner. Strong ability to monitor, manage, and improve key performance indicators. Thrive in a fast-paced environment and efficiently manage multiple priorities.

Are you a Kitchen Team Leader looking for a new challenge, or an experienced Kitchen Team Member who is ready to take the next step. As a Kitchen Team Leader you will play a pivotal role in our business success whilst developing the skills to become a Kitchen Manager of the future at Clerk & Well. As a Kitchen Team Leader, do you have… The ability to assist in supporting, coaching, and mentoring your team A high standard of food knowledge and skill An up-to-date COSHH, Food Safety, H&S, legal knowledge A willingness to develop on a personal level whilst also helping propel the brigade forward at Clerk & Well Some of the things you will be doing as a Kitchen Team Leader Assist in food preparation and collaborate with the Kitchen Manager Produce high-quality dishes consistently to specification for our guests  Oversee and supervise the kitchen team in the absence of the Kitchen Manager. Assist with stock management, ordering and management of supplies. Ensure the kitchen is in an excellent, clean and hygienic condition at all times. Offer suggestions and creative ideas that can improve the kitchen’s performance. lead the team to achieve company targets. A little bit about us… We're the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish. We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub. Based in Farringdon just a seven-minute walk from the station, The Clerk and Well is one of the oldest pubs in London. With an exceptional choice of cask ale and beer, plus our very own house-infused gin, we're the ideal spot for a little well-earned refreshment. Or if our guests are looking for a bite to eat, our menu is prepared using the freshest ingredients by our talented chefs. And, with eight boutique hotel rooms available for an overnight stay, our guests can extend their stay in the city. What's in it for you? Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailer VIP entry to our Pubs and Bars Stonegate Hotel Discounts Flexible working David Lloyd Corporate Discount Rates Discounted Dental Insurance Wagestream – Early access to your earned wages

Company Description The Chesterfield Mayfair Hotel, part of The Red Carnation Hotel Collection, is located in London's prestigious Mayfair district. The hotel is known for its quintessentially British charm, classic elegance, and exceptional guest service. Situated near Bond Street, Piccadilly, and the Royal Parks, The Chesterfield offers themed afternoon teas, molecular cocktails, and gin tasting experiences, delighting guests with its culinary offerings and unique experiences. Role Description This is a full-time on-site role for a Bar Supervisor at The Chesterfield Mayfair Hotel. The Bar Supervisor will be responsible for overseeing the daily operations of the bar, managing the staff, ensuring customer satisfaction, maintaining quality standards, and creating a welcoming atmosphere for guests. This role involves leading a team, coordinating with other departments, and upholding the hotel's service excellence. Qualifications Supervisory Skills, Training, and Communication skills Experience in Food & Beverage operations Strong Customer Service orientation Knowledge of industry trends and best practices Ability to multitask and work under pressure Excellent organizational and leadership skills Previous experience in a similar role Hospitality or Culinary degree/certification is a plus We provide uniform. (Jackets and trousers) Uber after 00:30 40 Hours a week Trainings paid by the company. (i.e.: WSET Level 2, etc) (after 3 months in the company) Extra hours at contract rate Canteen with different options of food Locker rooms with shower. Extra activities with the company (Bowling, Picnics, Darts, Karaoke) Good family team. Opportunities to improve and develop.

Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025

JK Pub Company are looking for an enthusiastic CDP to execute a simple but flavourful A La Carte and set Christmas menu between their two sites in Marylebone & Stoke Newington. The ideal candidate will be creative, full of ideas and actively encouraged to add to and take ownership of the menu. JK Pub Company are an independent pub company that are looking to expand further in 2025, so there is an opportunity for progression within the company. Duties - Plan and direct food preparation and culinary activities - Create and develop new menu items and recipes - Ensure the quality of food and presentation meets high standards - Supervise and coordinate kitchen staff, including cooks, KPs and other employees - Oversee inventory management, including ordering and stock control - Monitor food production to ensure compliance with health and safety regulations - Collaborate with restaurant management to develop strategies for improving efficiency and customer satisfaction Requirements - 2 + years experience as a CDP or in a similar role - Strong leadership and supervisory skills - Extensive knowledge of kitchen operations and food preparation techniques - Ability to manage a team effectively and delegate tasks accordingly - Knowledge of food safety regulations and best practices - Ability to work in a fast-paced environment while maintaining attention to detail - Excellent communication and interpersonal skills You'll be working with a small but enthusiastic team that love delivering friendly service in two pubs that are in the heart of their communities. If this sounds like you, please get in touch today!

Are you crazy about coffee? Mad about desserts? Love working with people? Bru has an exciting new opportunity for a Team Members and Shift Leaders at our brand new Oadby branch. At Bru our people are the heart of our business, they are hardworking, fun and committed to delivering exceptional quality and customer service. If you have a passion for coffee, hand-crafted food and desserts and serving customers in our unique environments, this could be the best career move you make. We will guide and support you to crafting the perfect Bru and building skills to deliver stand out customer service and experiences full of good vibes. About Bru We’re a coffee shop like no other, we serve our 100% speciality arabica Bru blend coffee, hand-made gelato, vegan sorbet, freshly prepared food and the best desserts in town. Bru offers unique interiors to suit everyday lifestyles and is the go to destination for working, relaxing and socialising. A high street destination of choice, Bru serves customers in London, Leicester, Cardiff and is set to open more stores across the nation. About the role Day to day you’ll be making coffee from our 100% speciality arabica, which has notes of dark chocolate and caramel! You will be freshly preparing our unique food and desserts which are the talk of the town. You’ll develop your skills through our training, taking steps to deliver exceptional service and create memorable customer experiences every-day In addition to this you will enjoy the following: • Creating hand-crafted speciality coffee, hot and cold! • Welcoming and serving our fantastic customers with a smile and creating memorable moments ensuring the leave happy and return again soon • Experience, taste and learn our scrumptious products in order to advise and recommend customers • Maintain health, safety, cleanliness and brand standards across the store • Have fun with your team Bru and support them to do the same About you Being part of team Bru means you will be crazy about coffee, and have a passion for working with people from all backgrounds. You will need a desire to learn and continuously improve whilst being the best version of yourself. No experience is necessary, but previous roles or an understanding of coffee and the hospitality sector will help. • Tons of personality and a positive outlook • Committed to delivering exceptional quality and service in everything you do • Excellent communication skills and confidence to serve customers and work with your team • A hard-working attitude and the ability to multitask What we offer • Excellent opportunities to grow and develop in the team • Generous discount policy • One of the most quirkiest, unique and fashionable interiors and store environment in town Ready to join the team? Apply today!

Sweet Vision is a growing bakery known for our delicious treats and vibrant atmosphere. We’re looking for an enthusiastic Barista to join our team and contribute to our unique customer experience. Job Description: As a Barista, you’ll be responsible for crafting a variety of coffee drinks using a coffee machine, delivering excellent customer service, and creating a warm, welcoming environment for our guests. You should have a bubbly, outgoing personality and enjoy engaging with customers. We’re looking for someone who’s innovative, able to suggest new drink ideas, and always looking for ways to improve the customer experience. Experience in a fast-paced, serving role is essential, as well as the ability to commute to Gerrards Cross. Key Responsibilities: • Prepare and serve high-quality coffee drinks with skill and attention to detail. • Deliver friendly, professional customer service. • Innovate with new drink ideas and contribute to enhancing the customer experience. • Maintain a clean and organized work area. • Work efficiently in a fast-paced environment. What We Offer: • A fun, friendly atmosphere with a supportive team. • Opportunities to grow with a rapidly expanding bakery brand. Requirements: • Experience as a barista, ideally using a coffee machine. • Previous serving experience. • Outgoing, friendly personality. • Creative mindset, willing to bring new ideas. • Reliable transportation to Gerrards Cross. Apply Now if you’re ready to join a fun, innovative team and make a difference with every cup!

We are an established local restaurant, trading over 14 years, known for seasonal, made from scratch food. Our focus has always been on quality over quantity. We also serve specialty coffee and directly import artisan products from Europe. We are looking for an experienced and Kitchen Assistant to work alongside our team and under the direction of our Head Chef. Ideal candidate would also be happy to contribute and help in improving existing brunch and dinner offerings as well as helping out in daily running of all aspects of the Kitchen. Main requirements: - experience in modern restaurants/hotels/bakeries - high attention to detail - ability to follow and create new recipes - adaptable, team player, customer focused and setting high standards and producing consistently high quality - cleaning and maintaining high standards

Kitchen Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Kitchen Manager 45 hours per week We’re looking for someone passionate, energetic & extremely organised to manage our kitchen To manage our team of Kitchen Hands and KPs To implement & improve kitchen processes To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating To manage ordering, stock management & solve stock issues To manage team scheduling, training & well-being To report to General Manager, and Culinary Director Expectations | Organisation, Efficiency, Communication, Energy Strong proficiency in efficient, quality food prep Ability to manage a small team through service hours Leadership and communication skills Positive energy and dedication to the team, the business & the role A growth-mindset, as a key job role within a company that's growing FAST, and creating new, exciting opportunities for our best team players Experience Requirements | 1-3 Years Experience cooking in a busy professional kitchen/casual dining restaurant Management and team leadership experience Hygiene qualifications Compensation | £37,500 per annum 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows

Assisting with Food Preparation & Cooking: Assist in the preparation, cooking, and presentation of meals under the supervision of senior chefs. Learn and apply culinary techniques and recipes to maintain consistency in the quality of food. Ensure that dishes are prepared in a timely manner and meet the restaurant’s standards. Assist with inventory management, ensuring proper stock levels and assisting in ordering supplies. Ensure food safety and hygiene standards are maintained in accordance with regulations. Work closely with kitchen staff (line cooks, prep cooks) to oversee day-to-day kitchen operations. Participate in training sessions and learning opportunities to improve culinary skills. Support the maintenance of a clean, safe, and organised kitchen environment. Ensure that equipment is properly cleaned, and food is stored and labelled correctly. Comply with health and safety regulations, including proper handling of food and safe use of kitchen equipment. Communicate effectively with the front-of-house team to ensure smooth service and meet customer expectations. Help address any issues that arise during service, ensuring that food quality is never compromised.

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge, Marylebone and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Supervisor will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £17 per hour

Company Description Our home is dedicated to providing high-quality services to improve the lives of young people in care. Our new provision, which focuses on therapeutic parenting in the residential setting, is looking for an energetic deputy manager to join its team. Role Description This is a full-time, on-site role as a Deputy Manager (will consider senior key/support workers) for a therapeutic residential children's home in Worcester Park, South West London. The Deputy Manager will be responsible for overseeing the home's day-to-day operations together with the Registered Manager with a plan of progression to the registered manager post, managing the care team, ensuring the well-being of residents, and implementing care programs to support the children. The role requires DBS and references.

Job Title: Product Trainer Location: Office based ROLE OVERVIEW: Join DK Tools Ltd in a pivotal role designed to champion product knowledge and training across the company. As the Product Trainer, you will be tasked with developing and delivering comprehensive training programmes that elevate the expertise of all staff members in our product range, including upcoming launches. Your insights and training will directly impact product development, sales effectiveness, and customer satisfaction. KEY RESPONSIBILITIES: · Product Expertise Development: o Maintain up-to-date knowledge of the entire product line and upcoming launches. · Training Programme Development and Execution: Design and implement a structured training programme for all employees, tailored to different departmental needs. Schedule and conduct regular training sessions, workshops, and seminars. New Product Testing and Feedback: Collaborate with product teams to test new products, Provide detailed feedback and suggestions for product improvements. Collaborate with production teams to ensure relevant product information is included on pack Sales Enablement: Equip the sales team with the necessary product knowledge and skills to enhance their sales pitches and customer interactions. Collaborate with Product & Marketing to create sales support materials like cheat sheets, product comparisons, and selling points. Customer Support Training: Train customer service teams on product features, troubleshooting, and FAQs to enhance customer support quality. Regularly review and update customer service training materials based on product updates and customer feedback. Content Creation for Marketing: Produce high-quality instructional and promotional videos that clearly communicate product usage and benefits to end-users. Collaborate with the marketing department to align video content with marketing campaigns and objectives. Collaborate with marketing to ensure key product information, features and benefits are reflected in marketing materials. Programme Performance and Metrics: Develop and monitor key performance indicators to assess the effectiveness of training programmes. PERSON SPECIFICATION - Knowledge, Skills & Behaviours: · Proven experience as a Product Trainer, ideally within the DIY tools or similar consumer goods industry. · Bachelor’s degree in Education, Business, Communication, or a related field. Relevant professional certifications in training or product management are a plus. · Strong presentation and communication skills, capable of effectively engaging and educating diverse audiences – in writing, verbal and comfortable being in front of a camera recording videos · Demonstrable experience in creating and managing training materials and programmes. · Technical proficiency in using technology and content creation tools for training purposes. · Excellent organisational skills, with a proven ability to manage multiple projects simultaneously and meet deadlines. COMPANY VALUES – What we look for · Trustworthy to do the right thing, even if it costs · Treat situations fairly, looking at the big picture inform decision making · Honesty in the way we deal with our colleagues and customers alike · Take pride & passion in our work to deliver quality and results · Take ownership to treat the business like it's our own · Treat everyone with respect, as you'd want to be treated yourself Challenge the status quo and drive continuous improvement.

We are seeking an experienced Chef to lead our café kitchen team. The Chef will be responsible for managing daily kitchen operations, ensuring consistent high-quality food, and maintaining a clean, safe, and efficient kitchen. This role requires a balance of hands-on cooking and leadership to deliver an exceptional café experience for our customers. Responsibilities: . Food Preparation and Quality Control: Oversee all aspects of food preparation to ensure dishes are prepared to meet our quality standards. Ensure all dishes are presented in a consistent and appealing manner. Conduct regular quality checks and make improvements as needed. Team Leadership and Management: Train, and supervise kitchen staff, including cooks, prep staff, and dishwashers. Conduct regular team meetings, provide ongoing training, and encourage a positive, collaborative kitchen environment. Manage kitchen schedules and delegate tasks to ensure efficient kitchen operations. Inventory and Supplier Management: Monitor inventory levels, order supplies, and manage vendor relationships to ensure timely delivery of fresh ingredients. Conduct regular stock counts and ensure minimal waste. Implement cost control measures and negotiate with suppliers to optimise purchasing. Kitchen Operations and Cleanliness: Ensure that all kitchen areas, including equipment and storage, are kept clean, sanitised, and organised. Maintain compliance with all health and safety regulations and lead staff in safe food handling practices. Coordinate regular maintenance of kitchen equipment and work with management to resolve any issues promptly. Cost and Waste Management: Monitor food costs, waste, and portion control to maximise efficiency and minimise expenses. Implement and monitor waste reduction initiatives and cost-effective cooking practices. Ensure accurate record-keeping for food inventory and costs. Customer Interaction and Feedback: Engage with customers and address any issues or special dietary requests. Gather and respond to feedback to continually enhance the menu and overall customer experience. Health and Safety Compliance: Ensure all food safety and sanitation procedures are followed by all staff. Conduct regular audits to maintain a safe and hygienic environment. Maintain updated certifications and provide training to staff on best practices. Budgeting and Financial Management: Work with the management team to plan budgets and meet financial targets. Monitor kitchen expenses and identify areas for improvement. Analyse and report on kitchen performance metrics, such as food cost percentages and labor costs. Requirements: Proven experience as a Chef or Senior Chef, preferably in a café or casual dining environment. Leadership experience with a demonstrated ability to train and motivate kitchen staff. Excellent organisational skills and the ability to manage multiple tasks under pressure. Knowledge of health and safety regulations and a commitment to maintaining a clean and safe kitchen. Ability to adapt to customer feedback and make improvements. Strong budgeting and cost management skills. This position offers an exciting opportunity for a passionate culinary leader to shape the future of our café’s kitchen with a competitive salary. If you are dedicated to quality and enjoy inspiring others, we would love to hear from you!

Job Description: We are seeking an experienced and passionate Head Barista to lead the barista team across all five ARRO Coffee locations. This senior role extends beyond coffee preparation—our Head Barista will be responsible for training and developing our baristas, ensuring that our coffee quality and customer service standards are consistent across all locations. As the driving force behind the quality of our coffee offering, you will help elevate our coffee culture while working closely with our Store Managers to ensure smooth daily operations. If you thrive on leading teams, crafting the perfect coffee, and mentoring others, this role is for you. Key Responsibilities: Leadership & Team Development: - Lead and inspire the barista team across all locations, setting high standards for performance, quality, and customer service. - Provide training and development for new and existing baristas, ensuring consistent execution of ARRO’s coffee techniques and recipes. - Conduct regular performance assessments and upskill training to maintain and improve barista skills across all sites. - Act as a role model, fostering a positive, collaborative work environment. ** Coffee Excellence:** - Ensure that all baristas maintain excellence in coffee preparation and presentation, with a focus on consistency and quality. - Manage and oversee the use and maintenance of espresso machines, grinders, and other equipment at all locations, ensuring optimal functionality. - Experiment with new brewing techniques and recommend improvements to the menu in line with ARRO’s quality standards. ** Operational Oversight:** - Work alongside Store Managers to ensure smooth day-to-day café operations, particularly in coffee preparation areas. - Maintain inventory levels of coffee and other café supplies, managing orders and stock control across all stores. - Ensure compliance with health and safety regulations and food hygiene standards across all coffee stations. ** Customer Service:** - Lead by example in delivering exceptional customer service, creating a warm and welcoming atmosphere at all ARRO Coffee locations. - Address customer enquiries and complaints professionally, ensuring swift resolution and maintaining high levels of customer satisfaction. ** Standards & Innovation:** - Ensure that all stores adhere to ARRO’s coffee and customer service standards, conducting regular audits and evaluations. - Stay updated on industry trends and competitor offerings, bringing new ideas and innovations to ARRO Coffee’s menu and service. ** Requirements:** - Proven experience as a Senior Barista or Head Barista, preferably in a multi-site role. - Extensive knowledge of coffee preparation techniques, including espresso, latte art, and alternative brewing methods. - Demonstrated leadership skills with a track record of training and developing teams. - Ability to work in a fast-paced environment while maintaining attention to detail and quality standards. - Strong organisational and communication skills. - Proactive, solution-oriented mindset, with a passion for coffee and customer service. - Flexibility to work across multiple locations with varied hours, including early mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly pay rate: £13.00 - £15.00 per hour - Complimentary meals during shifts. - Generous employee discounts. - Referral programme with the potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Regular opportunities for professional development and career progression. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time.

Job Title: E-commerce Assistant Location: South West London Job Type: Full-time / Part-time --- About Us: MI.BA. ITALIAN FOOD SERVICE is an Import & Distributor of Italian Food., we are dedicated to providing top-quality products to our customers. We are about to launch our brand-new E-commerce online. We strive to create an exceptional online shopping experience and are now looking for an organized, detail-oriented E-commerce Assistant to help us grow and optimize our online presence. --- Job Summary: As an E-commerce Assistant, you will play a key role in supporting our e-commerce operations. This includes managing product listings, assisting with inventory control, coordinating marketing campaigns, handling customer inquiries, and providing general administrative support. The ideal candidate will have a strong interest in e-commerce, be highly organized, and have a good understanding of online retail trends. Key Responsibilities: Product Listing Management: Create, update, and optimize product listings on our website and third-party marketplaces (e.g., Amazon, eBay). Ensure accurate product information, descriptions, and images. Inventory and Order Management: Monitor inventory levels, assist in stock replenishment, and manage the order fulfillment process. Coordinate with logistics and warehouse teams as needed. Customer Support: Respond promptly to customer inquiries through email, chat, and phone. Address issues such as order status, product information, and returns. Data Analysis: Track and report on sales, website performance, and customer behavior using analytics tools. Provide insights to improve website performance and sales conversion rates. Marketing Support: Assist with e-commerce marketing campaigns, such as email newsletters, social media, and promotions. Collaborate with the marketing team to optimize content and engagement. Competitor Research: Conduct research on competitor products, pricing, and market trends to keep our product offerings competitive. General Administrative Tasks: Handle day-to-day tasks, coordinate with other departments, and support the e-commerce manager with various projects as needed. --- Requirements: Education: High school diploma or equivalent (required); associate’s or bachelor’s degree in business, marketing, or a related field (preferred). Experience: 1-2 years of experience in e-commerce, online retail, customer service, or digital marketing. Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word) and basic familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central). Analytical Skills: Comfortable analyzing data and reporting on e-commerce metrics. Attention to Detail: Strong organizational skills with a high level of attention to detail. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with customers and team members. Problem-Solving: Ability to troubleshoot and resolve issues in a fast-paced environment. Team Player: Strong collaboration skills and the ability to work effectively with cross-functional teams. --- Why Join Us? Growth Opportunities: Opportunity to advance your career in e-commerce within a growing company. Dynamic Work Environment: Work with a passionate and collaborative team. Employee Discounts: Enjoy discounts on our product offerings. Flexible Work Arrangements: Remote and hybrid options available. --- MI.BA. ITALIAN FOOD SERVICE is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking for a Logistics Manager to join our retail grocery team. In this role, you will oversee inventory levels, ensuring that our stores are fully stocked with the right products at all times. You will coordinate deliveries and manage the scheduling to ensure timely arrivals, while also supervising warehouse operations and leading a team of drivers and warehouse staff. A key part of your role will be to maintain food safety standards, optimize supply chain processes, and work closely with suppliers to reduce costs and improve efficiency. You will track performance metrics, resolve any logistics issues quickly, and ensure a smooth flow of goods from suppliers to our stores, keeping our customers happy with fresh, quality products. If you have strong organizational skills and a passion for logistics, we’d love to hear from you!

The Role: We are seeking a highly motivated and experienced Ofsted Registered Manager to manage and oversee our supported living services for 16-18 years old. Reporting directly to the Managing Director, you will play a pivotal role in the day-to-day management and delivery of our services. This position is crucial for ensuring compliance with Local Authority fundamental standards while promoting best practices across the care settings. This opportunity will provide individuals the chance to grow a home and make an impact on the lives of young people. Key Responsibilities: Oversee and manage the daily operations of supported living services in line with council requirements, ensuring high standards of care. Supervise, mentor, and train support staff, fostering a collaborative, proactive, and supportive environment. Assist in the development, implementation, and review of individual care plans that reflect each client’s personal goals and aspirations. Key work with the Individuals to develop their support plan through the referral, assessment and review stages of person-centred planning. Understand their lifestyle choices, circles of support, what is important to and for them, and supporting them to have more choice and control in their life. Engage regularly with service users, families, and professionals, ensuring that care delivery aligns with a person-centred approach. Conduct regular audits and ensure all documentation is compliant with regulatory standards. Support with recruitment, staff rotas, and management of resources, ensuring services operate effectively within budgets. Actively contribute to continuous improvement initiatives and implement policies that drive quality and efficiency across the services. A level 5 qualification or be working towards this with management experience is crucial to the role, as well as experience in building a service and team as we are expanding the company. You will have comprehensive understanding of supported living with young people aged 16 - 18 . An understanding of the strategies for managing Challenging Behaviour and have the ability to understand equality issues and have knowledge and consideration of meeting the diverse needs of the staff team and vulnerable children / adults. You should have the ability to continually aim at improving the staff teams’ performance to provide Best Value Services and to develop effective team performance, make informed decisions and offer a clear lead, including pre-planning and impartation and monitoring of those plans, as well as having experience of handling conflict and managing sensitive issues to achieve positive outcomes. Person Specification: Leadership: Proven experience in a supervisory or management role within a supported living or similar regulated care environment, with a focus on empowering teams (minimum 1 year). You will lead, oversee and assist the directors in implementing the company’s vision, including the systems, staffing, policies and procedures that enable structure and high standards to be delivered. Communication Skills: Excellent written and verbal communication skills, able to liaise confidently with service users, families, staff, and professionals. Problem-Solving: Strong analytical skills with the ability to make decisions under pressure and resolve conflicts effectively. Organisational Skills: Exceptional organisational abilities, with a proactive approach to meeting deadlines and adapting to changing service demands. Empathy & Resilience: Genuine commitment to the well-being of others, with resilience and a positive attitude in a demanding sector. Qualifications Required: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway). Valid driving license or willingness to travel between service locations. Up-to-date knowledge of relevant Children & Adult Social Care Legislation, safeguarding procedures, and health and social care legislation. Benefits: Competitive salary and numerous benefits to grow As a growing company, there will be more perks as we grow and you will be at the forefront of it. Comprehensive training and development programs, including access to relevant qualifications and leadership training. Employee assistance programs supporting mental and physical well-being. Opportunities for career progression in a growing, dynamic company. If you are passionate about making a difference in young people’s lives and looking to advance your career in a supportive, passionate organisation, we would love to hear from you. Proof of right to work in the UK. Please be advised we do NOT offer sponsorship. Job Type: Full-time, Permanent Pay: £42,000 to £52,000 per year depending on experience (negotiable) Additional pay: Company Growth Bonus Benefits: Enjoy your Birthday off Company events Company pension scheme in the future Employee mentoring programme Referral programme Sick pay Work from home in the future Training programmes As the business grows, so do the perks! Schedule: Monday to Friday Weekend availability when required On Call The role requires working flexibly mainly Monday – Friday but will require a manager who can be flexible where required. Licence/Certification: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway) Work Location: In person with possibility to WFH in the future

- Respond to customer inquiries and complaints. Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. - Deciding work schedules and tasks for sales staff, Recruiting and training sales staff, Monitoring productivity and performance, Reporting to management, Briefing the sales team, Working on sales initiatives and schemes. - Point of Sale Supervisor is responsible for Enhancing team accomplishments and competence by answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members and advising on strategy and analytics that promote maximum effectiveness.

About Us: Enrigin (Europe) Limited is a dynamic global business operating across multiple regions, including Europe, America, the Middle East, and Africa. We provide end-to-end IT and Telecom technology services that drive the evolution of our clients' businesses. With core teams situated in London, Frankfurt, Los Angeles, Washington, Dubai, and Johannesburg, we deliver tailored solutions to meet the unique needs of each region. Our aspiration is simple: to excel in our field and enable our clients to focus on their core business objectives and achieve success. We achieve this by fostering local accountability while leveraging our global strength and onshore delivery capabilities. Our expertise spans various industries, including telecommunications, e-commerce, retail, media and entertainment, financial services, oil and gas, energy and utilities, manufacturing, and transport. Role Overview: We are seeking a Software Testing Consultant to join our innovative team. In this role, you will be responsible for ensuring the quality and reliability of our software solutions through rigorous testing processes. You will work closely with cross-functional teams to develop testing strategies, execute test plans, and identify areas for improvement. Key Responsibilities: Develop and execute comprehensive test plans and test cases. Collaborate with development teams to understand project requirements and deliver high-quality solutions. Identify, document, and track defects and issues, ensuring timely resolution. Perform regression, performance, and user acceptance testing. Provide insights and recommendations to improve software quality and testing processes. Qualifications: Proven experience in software testing or quality assurance. Strong understanding of testing methodologies and tools. Excellent analytical and problem-solving skills. Effective communication and collaboration skills. Experience in an IT or Telecom environment is a plus. Why Join Us? At Enrigin, we differentiate ourselves through our approachable and flexible working style. We value our team members and provide opportunities for growth and development. Join us to be part of a team that is committed to delivering innovative solutions and ensuring client success. If you are passionate about software quality and eager to make an impact, we want to hear from you!

Job Description: We are in need of a passionate and experienced Bubble Tea Barista to join our team part-time. The ideal candidate will have prior experience in a bubble tea shop (proof required) and a flair for creativity. This role is perfect for someone who loves experimenting with flavors and contributing ideas for our ever-evolving menu. Responsibilities: • Prepare a variety of bubble tea drinks, ensuring high quality and consistency. • Contribute creative ideas for new drinks, flavors, and toppings to expand and improve our menu. • Engage with customers, providing excellent service and answering questions about the menu. • Assist with daily setup, maintenance, and cleanup of the bar area. • Maintain a clean, organized workspace, following health and safety standards. • Actively participate in brainstorming sessions for seasonal or limited-edition drinks. Requirements: • Previous experience in a bubble tea shop (proof required). • A creative mindset with a passion for developing unique drinks and menu items. • Ability to work in a fast-paced environment and multitask efficiently. • Strong attention to detail and a commitment to quality. • Great communication and teamwork skills, with a friendly, bubbly personality. Why Join Roboboba? As we open our doors in December, you’ll be part of an exciting new venture, with a team that values creativity, quality, and a dynamic approach to bubble tea. Join us if you’re ready to bring your experience and fresh ideas to a fun, collaborative environment in the heart of Chatham!

We are looking for an experienced Operations Manager to join out team to formulate strategies, improve performance, procure material and resources and secure compliance. You should be ready to cultivate and maintain relationships with clients and other business suppliers, find ways to increase quality of customer service and implement best practices across all levels. You'll have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations.