Housing Capital Investment Manager
2 days ago
Kettering
About the Company To provide an effective service for managing all aspects of the Council’s statutory capital property investment programme (excluding Gas, Electric and Voids), stock condition surveys, cyclical programmes and adaptations to the homes of tenants of the Council. To ensure Council homes receive capital investment, stock condition surveys, cyclical programmes and adaptations in a timely and efficient manner, to comply with the Council’s corporate objectives and statutory Landlord duties to repair and maintain properties in line with the Landlord and Tenant Act 1985 the Housing Act 2004, plus other relevant legislation. About the Role To deliver a professional and cost effective housing capital investment function for the Council across North Northamptonshire from Robinson Way and Fleming Road Depots, including all aspects of the Council’s statutory capital property investment programme, stock condition surveys, cyclical programmes and adaptations to the homes of tenants of the Council. Responsibilities * Day to day management of the Capital Investment, Technical, Cyclical, Adaptations and office teams, managing resources to ensure that the service meets statutory requirements and monitoring performance to ensure that the service meets service plan and performance indicator targets and operational needs. * To act as the lead officer and senior technical advisor for the Council’s statutory capital property investment programme (excluding Gas, Electric and Voids), stock condition surveys, cyclical programmes and adaptations areas of Housing Property Services, providing Health and Safety, legislative guidance and technical support to the Capital Investment Teams and the Council. Preparing reports and attending meetings as required. * To procure, implement and manage the provision of suitable specialist contracts (for example, roofing, energy improvements etc.) used by the Capital Investment Team to ensure a consistently high quality of service delivery to service users. * To procure and manage suitable contractors, as required, to support the in house Direct Labour Organisation staff in the fulfilment of the delivery of the Council’s statutory capital property investment programme, stock condition surveys, cyclical programmes and council housing adaptation requirements. * To proactively manage staff development and training to ensure the team has the requisite levels of knowledge, skills, and competency validation to perform their roles. * To work with wider teams in Housing to develop, implement and monitor a process for recharging tenants and leaseholders of the Council for repair works undertaken by the capital investment teams which are the responsibility of the tenant or leaseholder to resolve. * To ensure that there is effective and timely forecasting and analysis of business and financial data to enable robust budget management and budget planning, minimising financial risks, and maximising potential efficiencies. * Contribute to the overall management of risk, ensuring that lines of accountability are clear and well understood and systems are in place for monitoring, evaluating, and managing risks to secure the reputation of the Council. Able to deal successfully with business-critical issues at short notice without close supervision. This includes provision of Housing Property Services assistance for business continuity or emergency plan purposes. * Lead and develop the procurement strategies for services and contracts in order to secure cost-effective outcomes by: Contract development, negotiations, and regular review in order to ensure the availability of required services and promote service improvement planning and delivery. Developing partnership arrangements. Develop management information with suppliers and contractors in order to manage performance and costs effectively. * Contribute as part of the management team to corporate strategies and policies and working with colleagues in other directorates and partner organisations. * Oversee the work of the teams, consultants and contractors and ensure that correct technical and contract management procedures are followed. * Provide professional and managerial support to, and work with the Head of Service to develop strategies and plans that identify and recommend improvements that transform service delivery to ensure long term management of the service is sustainable in terms of meeting legislative obligations, financial constraints, and key performance targets. * Maximise the Council’s landlord investment in its housing stock by identifying and bidding for external forms of funding wherever possible, ensuring viable deliverability of all funding bids in the first instance and throughout the project lifetime. * To ensure the delivery of a professional and effective programme of stock condition surveys to the housing stock of North Northamptonshire Council to support the creation, implementation and ongoing review of an Asset Management Strategy for the Council’s housing stock. * Lead, motivate and support the Capital Investment, Technical, Cyclical, Adaptations and office teams, setting the direction for the service, creating a culture of empowerment and trust, undertaking line management duties of direct reports, being accountable for the budgets and performance of the service including health and safety and risk management. * Produce effective and efficient service user reporting tools and documents that demonstrate and promote the value of the Housing Property Service. Maintain systems to inform and receive feedback (including complaints) from tenants, members, partners, suppliers, stakeholders and employees; and to evaluate that feedback through the assessment of "lessons learned" in order to ensure continuous improvement in the delivery of the service. Ensure that customer focus and best value is promoted as a core value. * To ensure that the Capital Investment, Technical, Cyclical, Adaptations and office teams are operating as efficiently as possible. Implement processes to maintain efficiencies, including managing regular reviews of working practices, materials and equipment, taking corrective action where required. * To present at internal and external stakeholder meetings as and when required in line with the roles and responsibilities commensurate with the job role. * Responsible for the processing of payments and raising of orders for the Capital Investment team through the Council’s finance system. Including the monitoring of invoices from sub-contractors and suppliers, ensuring payments are correct and processed within agreed timescales. * Responsible for ensuring that staff issued with a Council vehicle within the Capital Investment team adhere to the Council’s Vehicle Regulations and all statutory legislation. * Responsible for the effective management of Freedom of Information and Subject Access Requests and investigate complaints made in relation to the service, or against members of staff and to work in coordination with the Head of Repairs and Development to ensure that such complaints are appropriately responded to in a timely manner. * To ensure effective and efficient back-office management systems are in place to support the capital investment function. Qualifications * Degree or equivalent experience in social housing maintenance. * Housing Health and Safety Rating System (HHSRS) qualification. * Willing to undertake training as and when required to cover changes in regulation and legislation. * Management qualification or similar, e.g. CMI, ILM. Required Skills * Excellent leadership, negotiation and influencing skills, including change management and improvement in service delivery.