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  • Head Host
    Head Host
    9 hours ago
    Full-time
    London

    Guest Experience Supervisor - Cove Cannon Street London We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. A key member of the reception team supervising and training the Guest Services Executives, and providing a memorable guest service and genuine hospitality at every stage of the guest journey – from taking the initial reservation, to providing a warm welcome and making a lasting impression when our guests checkout. In this role you will be responsible for; Supervising in the absence of a manager on duty Training the Guest Experience Host Team To be the ‘go to’ person for our guests, contractors and visitors Providing memorable service at every stage of the guest journey Supporting the Guest Experience Manager to ensure that our Housekeeping and Maintenance Teams consistently achieve a high standard of apartments Respond to and act on guest reviews in a timely and professional manner What we look for. - Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc). - An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties. - Tech savvy, someone who does not shy away from tech-based resolutions and interaction. - Clear verbal/written communication proficiency. - Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. - Competitive salary - Bonus scheme - Excellent travel and development opportunities - 22 days’ holiday (plus the option to buy more) - Wellbeing benefits (cash plan and an Employee Assistance Programme) - Free nights in our properties - Recognition schemes - Pension (the tax efficient way) - Sick pay - Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Not many Londoners live in the Square Mile, but for the duration of your stay, you can do just that. Mansion House station is minutes away and if you’re working in The City, the Bank of England and offices such as Deloitte and Accenture are on the doorstep. You’ll also have a whole host of restaurants and bars to choose from, and across the river, the South Bank and Borough Market to explore too. The Shard is nearby for sky-high dining, as is the Barbican for a spot of culture at the weekend. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

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  • Intern
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    Intern
    23 hours ago
    Full-time
    London

    CBI Academy offers an exciting opportunity for enthusiastic interns eager to gain practical industry experience and develop professional skills. Our flexible unpaid internship program allows you to work on real projects, receive dedicated mentoring and training, and support various business functions within a dynamic education consultancy. About CBI Academy CBI Academy is a UK-based education consultancy dedicated to supporting students and professionals through international education, employability training, career development, mentoring, and workplace experience. Internship Focus Areas Interns can specialize in one of the following key areas: • Student Recruitment Intern, • Promote academy programmes., • Contact prospective students., • Assist with recruitment campaigns., • Maintain student records., • Marketing & Social Media Intern, • Create social media content., • Schedule and publish posts., • Support digital marketing campaigns., • Assist in branding activities., • Admissions & Compliance Intern, • Process student applications., • Verify documents., • Maintain admission records., • Ensure compliance with academy procedures., • Business Development Intern, • Identify business opportunities., • Build partnerships., • Conduct market research., • Prepare business reports., • Customer Success & Student Support Intern, • Respond to student enquiries., • Assist with onboarding., • Provide administrative support., • Monitor student satisfaction., • Administrative & Operations Intern, • Organize documents., • Schedule meetings., • Update databases., • Support daily office operations., • Sales & Business Growth Intern, • Promote academy programmes., • Generate leads., • Follow up with potential clients., • Support business growth initiatives. Required Skills • Excellent communication skills, • Professional attitude, • Strong work ethic, • Teamwork, • Initiative, • Reliability, • Time management, • Problem-solving ability, • Willingness to learn Eligibility Applicants may include undergraduate students, postgraduate students, recent graduates, career changers, international students (where legally eligible), and individuals seeking practical work experience. No previous experience is required; full training will be provided. Benefits • Professional workplace experience, • Industry mentoring and coaching, • Real project exposure, • Certificate of completion, • Outstanding performer reference letter, • Career coaching, • CV support, • LinkedIn profile optimization guidance, • Flexible working arrangements Compensation This is an unpaid internship, with the option for performance-based sales commission. Earn up to £3,000 per successful programme sale (subject to academy commission terms and conditions). Working Hours & Duration • Flexible (Part-time / Full-time options available), • Duration: 4–12 weeks (Rolling intake throughout 2026) Selection Criteria Candidates should demonstrate good communication skills, a positive attitude, strong interpersonal skills, the ability to work independently and in a team, a willingness to learn, and professional ethics. Equal Opportunity Statement CBI Academy is committed to creating an inclusive workplace. Applications are welcomed regardless of age, disability, gender, race, religion, sexual orientation, or other protected characteristics. Recruitment decisions are based on merit, qualifications, and suitability. Data Protection Applicant information will be processed in accordance with the UK GDPR and the Data Protection Act 2018 and used solely for recruitment purposes. How to Apply Please submit your updated CV/Resume and an optional Cover Letter through the platform's application system.

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  • Cluster Operaitons Manager
    Cluster Operaitons Manager
    9 hours ago
    Full-time
    London

    JOB OVERVIEW To lead and support departmental colleagues and team members across the business, to ensure tasks are allocated and manage the day-to-day practical aspects of the hotel operation in an organised, structured and professional way. The Operations Manager leads multiple departments, optimising processes and driving profitability while maintaining high levels of service quality. They ensure that all tasks and procedures within the property are conducted in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments. Ensure compliance with health, safety, and legal regulations. Monitor daily operations to maintain smooth functioning and resolve issues promptly. Guest Experience: Maintain high standards of customer service and guest satisfaction. Handle guest complaints and feedback professionally, ensuring timely resolution. Implement initiatives to enhance guest loyalty and repeat business. Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures. Monitor departmental expenses and implement strategies to maximise profitability. Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate). Leadership & Development: Recruit, train, and mentor department heads and teams. Conduct performance reviews and implement development plans. Foster a positive work culture and ensure compliance with HR policies. Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs. Conduct regular audits and inspections to maintain quality and consistency. Drive continuous improvement initiatives. Strategic Planning: Contribute to long-term operational strategies aligned with business goals. Identify opportunities for innovation and efficiency improvements. Support sustainability and corporate social responsibility initiatives. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: Bachelor’s degree in hospitality management or related field (preferred). Experience: Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role. Proven track record in managing multi-department operations including F&B Skills: Passionate about hotel operations and delivering exceptional guest experiences. Strong leadership and people management skills. Excellent communication, coaching and problem-solving abilities. Exceptional financial acumen and understanding of hotel revenue streams. Knowledge of PMS, POS and operational software. Ability to work under pressure and adapt to changing priorities. Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment.

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    3 days ago
    Part-time
    Harrow

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • Assistant Restaurant Manager
    Assistant Restaurant Manager
    4 days ago
    £39000 yearly
    Full-time
    London

    We are looking for an experienced and professional Assistant Manager to join our team to oversee daily business operations and lead our team. In this role, you will work directly with the General Manager to maintain operational standards, drive performance, and ensure excellent customer service. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards Ideal Candidate Will Have: • At least 2 years' experience in high volume restaurant, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Salary starting from £39,000 salary (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.

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  • Head Chef
    Head Chef
    5 days ago
    £32000–£38000 yearly
    Full-time
    Thames Ditton

    Job Title: Head Chef Reports To: General Manager / Owner Location: The Limping fox Job Purpose The Head Chef is responsible for the overall management of the kitchen, ensuring high-quality food preparation, excellent food safety standards, efficient kitchen operations, and the leadership of the kitchen team. The role includes menu planning, stock control, cost management, staff training, and ensuring compliance with all UK food hygiene, health and safety, and employment legislation. Key Responsibilities Kitchen Management • Lead and manage the day-to-day operation of the kitchen., • Ensure all food is prepared and presented to the highest standards., • Develop seasonal menus and specials in line with business objectives., • Maintain consistency in food quality, portion control and presentation., • Monitor food production to minimise waste and maximise profitability. Food Safety & Hygiene • Ensure full compliance with the Food Safety Act 1990., • Follow the Food Hygiene (England) Regulations 2013 (or equivalent legislation for Scotland, Wales or Northern Ireland)., • Implement and maintain HACCP (Hazard Analysis and Critical Control Points) procedures., • Ensure all food is stored, prepared and served safely., • Monitor and record temperature checks for fridges, freezers, deliveries and cooked food., • Ensure cleaning schedules are completed and documented., • Maintain excellent personal hygiene standards within the kitchen., • Prepare for and maintain the standards required for Environmental Health Officer (EHO) inspections. Health & Safety • Comply with the Health and Safety at Work etc. Act 1974., • Conduct and review kitchen risk assessments., • Ensure safe use of kitchen equipment., • Report accidents and complete accident records where required., • Ensure compliance with:, • Manual Handling Operations Regulations 1992, • Control of Substances Hazardous to Health (COSHH) Regulations 2002, • Regulatory Reform (Fire Safety) Order 2005, • Provision and Use of Work Equipment Regulations (PUWER) 1998, • Personal Protective Equipment (PPE) requirements where applicable. Allergen Management • Ensure compliance with:, • Food Information Regulations 2014, • Natasha’s Law (Food Information (Amendment) (England) Regulations 2019), • Ensure allergen information is accurate and available to customers., • Prevent cross-contamination., • Train staff on allergen awareness and procedures. Staff Management • Recruit, train and develop kitchen staff., • Produce staff rotas., • Conduct performance reviews., • Maintain high standards of teamwork and professionalism., • Ensure staff follow company policies and procedures., • Manage disciplinary matters where necessary. Stock Control • Order food and kitchen supplies., • Monitor stock levels., • Carry out regular stock takes., • Control food costs and wastage., • Liaise with suppliers. Financial Responsibilities • Work within agreed food GP targets., • Control labour costs., • Monitor kitchen budgets., • Reduce unnecessary waste. Cleaning & Maintenance • Ensure the kitchen is cleaned to a high standard., • Maintain equipment and arrange repairs when required., • Ensure all maintenance issues are reported promptly. Essential Qualifications & Certifications The successful Head Chef should hold (or be willing to obtain): • Level 3 Food Safety and Hygiene for Supervisors (minimum), • HACCP Training, • Allergen Awareness Training, • COSHH Awareness Training, • Fire Safety Awareness, • Manual Handling Training, • Health & Safety Awareness, • First Aid at Work or Emergency First Aid (desirable), • Personal Licence Holder (desirable if management duties include alcohol sales) Skills & Experience • Previous experience as a Head Chef or Senior Sous Chef., • Strong leadership and team management skills., • Excellent organisational abilities., • Knowledge of UK food legislation., • Menu development experience., • Budget and stock control experience., • Ability to work under pressure., • Strong communication skills., • High attention to detail. Personal Attributes • Professional appearance., • Reliable and punctual., • Positive attitude., • Calm under pressure., • Passionate about food., • Excellent problem-solving skills., • Committed to maintaining high standards. Working Hours • Flexible hours including evenings, weekends and bank holidays., • Overtime may be required during busy periods. Performance Expectations The Head Chef will be expected to: • Maintain a minimum 5-star Food Hygiene Rating where achievable., • Ensure all legal food safety documentation is completed., • Keep food waste within agreed targets., • Maintain excellent kitchen cleanliness., • Deliver consistent, high-quality food., • Build and develop a motivated kitchen team., • Meet agreed food gross profit targets

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  • Sushi Chef de Partie
    Sushi Chef de Partie
    7 days ago
    £34000–£35000 yearly
    Full-time
    Nine Elms, London

    Location: Battersea Salary: Up to £35,000 Hours: Monday–Friday, 40 hours per week (6:30am start) We are currently recruiting for a talented Sushi Chef de Partie to join a busy and high-quality kitchen operation at a head office location in Battersea. This is an excellent opportunity for a skilled chef with a passion for sushi to work within a structured, high-volume environment. The Role As Sushi Chef de Partie, you will be part of a dedicated sushi section made up of three chefs, reporting into the senior chefs on section. You will play a key role in delivering fresh, high-quality sushi offerings in a fast-paced production setting. Key Responsibilities • Prepare and produce a wide range of sushi dishes, including sashimi and specialty rolls, • Demonstrate strong skills in cutting, filleting, and preparing fish, • Contribute to a weekly menu offering 10 different sushi options, • Support daily production of approximately 270 covers, • Prepare 2 poke bowl options, 2 special sides, as well as items such as crunchy rolls and tataki, • Maintain high standards of food safety, quality, and presentation at all times, • Work collaboratively within the sushi section and wider kitchen team Requirements • Proven experience as a Sushi Chef or Chef de Partie in a sushi-focused role, • Strong knife skills and confidence in fish preparation and filleting, • Experience producing sashimi and a variety of sushi styles is essential, • Ability to work efficiently in a high-volume environment, • A team player with a positive and flexible attitude Working Hours & Flexibility • Monday to Friday schedule, starting at 6:30am, • 40 hours per week, • Flexibility required as future working patterns may change (e.g., compressed hours Monday–Thursday while maintaining full weekly hours) What’s on Offer • Salary up to £35,000, • Structured weekday hours – no weekends, • Opportunity to be part of an expanding operation, including the potential launch of a production kitchen, • Future team growth, with plans to bring in an additional 4–5 chefs If you are a passionate sushi chef looking for a stable role with excellent work-life balance and the chance to grow within an expanding team, we’d love to hear from you.

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  • Cafe Manager
    Cafe Manager
    10 days ago
    £38000–£39000 yearly
    Full-time
    South Kensington, London

    Store Manager – TEASE London Reports to: Head of Operations Location: TEASE London (South Kensington, Mayfair, Bicester Village or future locations) Role Purpose The Store Manager is responsible for the day-to-day leadership and performance of their store, ensuring every customer receives an exceptional experience while the business consistently delivers strong commercial results. This is a hands-on leadership role. The Store Manager is expected to lead by example, support the team during busy trading periods, maintain the highest operational standards, and build a positive culture focused on quality, accountability, and continuous improvement. The Store Manager is fully accountable for their store's sales performance, labour, profitability, customer satisfaction, food safety, and team development. Key Responsibilities Leadership & Team Management Lead, motivate and inspire the team to deliver exceptional customer service every day. Recruit, onboard and retain high-performing team members. Coach Supervisors, Baristas and Kitchen Team Members through regular feedback and performance reviews. Create a positive, professional and accountable working culture. Lead daily team briefings and regular development meetings. Manage performance issues fairly and professionally. Ensure all team members complete their training and development plans. Customer Experience Always deliver an outstanding customer experience. Ensure drinks and food are prepared consistently to TEASE recipes and standards. Handle customer complaints professionally and resolve issues quickly. Maintain excellent customer satisfaction scores and minimise refunds. Continuously look for opportunities to improve the guest experience. Commercial Performance Take ownership of all key business metrics including: Sales Labour % Gross Profit Waste Staff Food Average Transaction Value Refunds Mystery Shopper scores (where applicable) Responsibilities include: Deliver weekly sales targets. Control labour through effective rota planning. Maximise productivity throughout the day. Reduce unnecessary costs. Identify opportunities to increase revenue. Review weekly business reports and implement action plans. Operations Ensure the store consistently operates to TEASE standards by: Maintaining exceptional cleanliness. Following all opening and closing procedures. Completing daily operational checklists. Managing stock levels effectively. Ordering products accurately. Reducing waste. Ensuring equipment is maintained and reported when faulty. Maintaining excellent presentation throughout the store. Food Safety & Health & Safety Take full responsibility for compliance with: Food Safety HACCP Health & Safety legislation Environmental Health standards Company policies Fire Safety COSHH Accident reporting Ensure all documentation is completed accurately and on time. Quality Control Maintain exceptional product quality by ensuring: Every drink follows recipe specifications. Every food item meets presentation standards. Portion control is consistent. Speed of service targets are achieved. Daily quality checks are completed. Team members are regularly observed and coached. Financial Responsibilities Responsible for: Labour budgets Stock management Waste control Cash handling (where applicable) Weekly reporting Invoice and delivery checks Payroll accuracy Overtime approval Store profitability Stock Management Complete regular stock counts. Investigate stock variances. Minimise waste and losses. Ensure correct product rotation (FIFO). Maintain adequate stock availability. Work closely with the Central Kitchen and suppliers. Training & Development Ensure every new team member receives a structured induction. Coach team members daily. Identify future Supervisors and Assistant Managers. Ensure training records remain up to date. Drive consistency across all products and service standards. Communication Maintain excellent communication with the Head of Operations. Attend management meetings. Produce accurate weekly reports. Communicate business updates clearly to the team. Escalate operational issues promptly. Key Performance Indicators (KPIs) The Store Manager will be measured against: Sales growth Labour % Gross Profit Customer satisfaction Refund percentage Mystery Shopper results Food Safety audit scores Stock variance Waste % Team retention Staff engagement Training completion Store cleanliness Operational compliance Skills & Experience Essential Minimum 2 years' experience managing a fast-paced hospitality or retail operation. Strong leadership and coaching skills. Excellent organisational abilities. Commercial awareness. Ability to analyse business performance. Excellent communication skills. Strong problem-solving ability. Confident using POS systems and Microsoft Office/Google Workspace. Passion for customer service. Desirable Experience within speciality coffee, cafés or premium hospitality. Food Safety Level 3. Personal Licence (where applicable). First Aid qualification. Personal Attributes The successful Store Manager will be: A natural leader. Positive and energetic. Hands-on and willing to support wherever needed. Calm under pressure. Highly organised. Commercially minded. Detail-oriented. Passionate about delivering exceptional customer experiences. Committed to developing people. Flexible and adaptable. Results-driven with a continuous improvement mindset. Working Hours This is a full-time role requiring flexibility to work evenings, weekends and public holidays in line with business needs. What Success Looks Like A successful Store Manager at TEASE will: Build a high-performing, engaged team. Deliver consistently exceptional products and customer experiences. Achieve sales and profitability targets. Maintain excellent operational and food safety standards. Develop future leaders within the business. Create a store culture where quality, teamwork, accountability and hospitality are at the heart of everything we do.

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  • Front of House Manager
    Front of House Manager
    16 days ago
    £14–£15 hourly
    Full-time
    London

    Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role Guest Experience Manager About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal—they should leave having enjoyed an unforgettable experience that keeps them coming back and recommending us to others. We're looking for an experienced, confident and passionate Guest Experience Manager to lead our Front of House team and drive exceptional hospitality standards across the restaurant. This is a hands-on leadership role for someone who thrives in a busy environment, leads by example, and understands that outstanding guest experiences are created through attention to detail, consistency and genuine hospitality. The Role As Guest Experience Manager, you will be responsible for the day-to-day management of our Front of House operation, ensuring every guest receives warm, efficient and memorable service. You'll inspire and develop your team, resolve guest concerns with confidence, maintain high operational standards, and ensure the restaurant consistently delivers the Hot N Juicy experience. Alongside service leadership, you'll also oversee key administrative and operational duties that keep the restaurant running efficiently. Key Responsibilities Guest Experience • Deliver exceptional customer service at every touchpoint., • Create memorable guest experiences that encourage repeat visits., • Build relationships with regular guests and recognise returning customers., • Handle complaints professionally and resolve issues quickly., • Monitor guest feedback and implement improvements., • Ensure restaurant presentation and cleanliness remain exceptional throughout service. Leadership • Lead, motivate and develop the Front of House team., • Conduct pre-service briefings and communicate daily priorities., • Coach staff to deliver consistently high hospitality standards., • Monitor staff performance and provide ongoing feedback., • Support recruitment, onboarding and training of new team members. Operations & Administration • Prepare and manage weekly staff rotas., • Respond to customer emails and booking enquiries., • Complete daily and weekly management reports., • Produce end-of-day (EOD) reports and analyse key performance figures., • Monitor labour costs and staffing levels., • Support stock ordering where required., • Ensure company procedures and service standards are consistently followed., • Work closely with the kitchen and management team to deliver seamless service. Compliance • Ensure all health & safety and food hygiene standards are maintained., • Complete daily operational checks., • Support opening and closing procedures., • Ensure licensing and company policies are adhered to. What We're Looking For We're looking for someone who: • Has previous experience managing a busy restaurant or hospitality venue., • Is passionate about customer service and hospitality., • Has excellent leadership and people management skills., • Remains calm under pressure in a fast-paced environment., • Is organised, proactive and solutions-focused., • Is confident using Microsoft Office, email and restaurant management systems., • Has excellent written and verbal communication skills., • Can confidently manage both operational and administrative responsibilities. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to help shape one of London's fastest-growing independent restaurant brands.

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  • Restaurant Floor Manager
    Restaurant Floor Manager
    19 days ago
    £40000 yearly
    Full-time
    London

    Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Floor Manager for to assists in coordinating all Front of House operations.We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one.You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards, • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: • At least 2 years' experience in a similar hospitality management role, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Competitive package: £35,000 salary + £5,00 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.

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  • Founding Area Lead — Brand Ambassador Team
    Founding Area Lead — Brand Ambassador Team
    1 month ago
    £1000 monthly
    Full-time
    London

    Company: The Pot London Location: London Type: Self-employed opportunity Pay: Commission, bonuses and future retainer potential Start Date: Immediate / Pre-launch stage The Pot London is building its first London ambassador team, and we are looking for one confident, experienced person to come in early as a Founding Area Lead. This opportunity is for someone who can sell, lead, recruit and build momentum. The Pot London is a fresh weekly meal subscription service delivering proper home-style food to households, offices, care homes and local businesses across London. We are now building our first sales and ambassador team to help grow pre-orders, business accounts and local awareness. This is not a normal flyer role. This is an opportunity to help build the first team behind a growing London food brand. What You’ll Be Doing You will help The Pot London grow by: • Promoting our meal subscriptions to households and businesses, • Approaching offices, salons, clinics, nurseries, gyms, care homes and local businesses, • Helping secure paid pre-orders, subscription sign-ups and business enquiries, • Introducing our corporate lunch packages and tasting boxes, • Helping recruit and support new brand ambassadors, • Helping ambassadors understand the script, the offer and the correct customer approach, • Tracking leads, referrals and results so opportunities can be followed up properly, • Helping The Pot London build strong local coverage across London Who This Is Great For This opportunity would suit someone aged 18+ who is confident, organised and comfortable speaking to new people. It could be a great fit for: • Someone with sales, field sales or promotions experience, • Someone who has worked in recruitment, events, hospitality, customer service or team leadership, • A confident self-starter who wants flexible earning potential, • Someone who wants to get involved early with a growing London brand, • Someone who enjoys speaking to both households and businesses, • Someone who is good at motivating others and building a team You do not need to be perfect. You do need confidence, consistency, good communication and the ability to follow up properly. Earning Structure This is a self-employed, commission-based opportunity during the first stage. For the first 4–6 weeks, you will earn through: • Your own customer sign-ups, • Business accounts you bring in, • Corporate tasting box bookings, • Approved ambassador referrals, • Performance bonuses linked to confirmed results After the first 4–6 weeks, we will review performance. If you have shown strong results, professionalism and leadership potential, you may be offered a confirmed Area Lead position. A confirmed Area Lead position may include: • A monthly base retainer, • Team override commission, • Recruitment bonuses, • Continued personal sales commission The starting retainer will depend on performance, team activity and confirmed results. What We’re Looking For We are looking for someone who is: • Confident speaking to people face-to-face, • Comfortable approaching businesses and introducing the brand professionally, • Reliable with communication, • Able to follow up leads properly, • Able to recruit, encourage and support other ambassadors, • Professional and respectful, • Self-motivated, • Serious about earning and growing with the brand Important This is a self-employed opportunity. You choose your own schedule and approach, but all promotion must be professional, honest and respectful. We do not allow: • Pressure selling, • Misleading claims, • Harassment, • Spamming, • Aggressive behaviour How to Apply Please send a short message with: • Your name, • The area of London you can cover, • Any sales, promotion, recruitment, customer service or leadership experience you have, • Whether you are comfortable approaching businesses, • Whether you are comfortable helping recruit ambassadors, • When you can start We are looking for someone who can move quickly, take initiative and help build something from the ground up. The first people in will have the biggest opportunity to prove themselves.

    Immediate start!
    Easy apply
  • Operations and Sales Administrator / PA
    Operations and Sales Administrator / PA
    1 month ago
    £1800 monthly
    Full-time
    London

    Personal Assistant / Operations Administrator Location: Office Based / Willesden NW10 (London) Salary: £450 per week Hours: Monday to Friday About Us We are a fast-growing group of businesses operating across the automotive, EV charging, and home services sectors. We are looking for a highly organised and proactive Personal Assistant / Operations Administrator to help support the day-to-day running of multiple businesses. This is an exciting opportunity for someone who enjoys variety, taking ownership of tasks, and helping a growing company stay organised and efficient. Key Responsibilities • Answer incoming phone calls and customer enquiries, • Manage email inboxes and respond to customer queries, • Schedule appointments, surveys, installations, and meetings, • Follow up customer quotations and leads, • Liaise with engineers, suppliers, and subcontractors, • Organise calendars and appointments, • Create invoices and maintain records, • Assist with recruitment and job advertisements, • Monitor and update CRM systems, • Support social media and marketing activities, • General administration and business support duties Requirements • Excellent communication skills, • Professional telephone manner, • Strong organisational skills and attention to detail, • Ability to multitask and prioritise workload, • Confident using Microsoft Office, Google Workspace, and online systems, • Previous administration, PA, office management, or customer service experience preferred, • Positive attitude and willingness to learn What We Offer • £475 per week salary, • Monday to Friday working schedule, • Friendly and supportive working environment, • Opportunity to grow with the business, • Long-term career progression into Office Manager or Operations Manager roles, • Varied and interesting workload across multiple industries To Apply Please send your CV along with a short covering note explaining why you would be a good fit for the role and any relevant administration, customer service, or PA experience. We are looking for someone reliable, organised, proactive, and capable of becoming a key part of our growing team.

    Immediate start!
    Easy apply
  • Marketing Officer
    Marketing Officer
    1 month ago
    £12.5–£15 hourly
    Full-time
    London

    Job Title: Marketing Officer (Student Recruitment) About the Role Winston Academy is seeking a motivated and results-driven Marketing Officer to support our student recruitment activities. The successful candidate will be responsible for engaging with prospective students, promoting our courses and programs, and managing communications through phone, email, and social media platforms. Key Responsibilities • Contact prospective students by phone to provide information about courses and admissions., • Follow up with inquiries and maintain regular communication with potential students., • Send emails to prospective students and respond promptly to incoming emails., • Provide accurate information regarding academy programs, fees, admissions requirements, and enrollment procedures., • Conduct online marketing campaigns through social media platforms such as Facebook, Instagram, LinkedIn, and TikTok., • Create and post engaging content to attract student inquiries and increase brand awareness., • Maintain records of student inquiries and follow-up activities., • Support student recruitment events and promotional activities when required., • Achieve recruitment targets and contribute to the growth of student enrollments. Requirements • Excellent verbal and written communication skills., • Strong customer service and interpersonal skills., • Good knowledge of social media marketing and online promotion., • Ability to work independently and meet recruitment targets., • Proficiency in Microsoft Office and email communication. Preferred Qualifications • Previous experience in student recruitment, admissions, education marketing, telesales, customer service, or a related field., • Experience managing social media marketing campaigns., • Experience working in an educational institution will be an advantage. What We Offer • Competitive salary package., • Professional development opportunities., • Friendly and supportive working environment., • Opportunity to contribute to the growth and success of Winston Academy. Priority will be given to candidates with relevant experience in student recruitment, marketing, telesales, or education sector marketing.

    Immediate start!
    Easy apply
  • Office Manager
    Office Manager
    2 months ago
    £35000–£40000 yearly
    Full-time
    London

    ANS CARE SOLUTIONS LIMITED is a growing employment agency dedicated to providing high-quality staffing solutions and exceptional support services to clients and candidates. We are seeking an organised, proactive, and experienced Office Manager to oversee the daily operations of our office and support the continued growth of our business. Key Responsibilities • Manage the day-to-day administrative operations of the office, • Supervise office staff and coordinate administrative duties, • Maintain office systems, records, and filing procedures, • Support recruitment and staffing coordination activities, • Handle incoming calls, emails, and client enquiries professionally, • Monitor office supplies and manage supplier relationships, • Assist with payroll administration, invoicing, and timesheet processing, • Ensure compliance with company policies and relevant regulations, • Coordinate meetings, schedules, and staff communications, • Support senior management with operational and reporting tasks Requirements • Previous experience in an Office Manager or administrative management role, • Excellent organisational and multitasking skills, • Strong communication and interpersonal abilities, • Proficiency in Microsoft Office applications, • Ability to work independently and manage priorities effectively, • Experience within recruitment, healthcare staffing, or employment agencies is desirable, • Knowledge of compliance and office procedures within a regulated environment is an advantage Hours: 37.5 (Full Time) How to Apply Please send your CV and a cover letter

    Immediate start!
    Easy apply
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