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The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory. We are seeking a Junior Data Engineer to support the design, development, and maintenance of our data platform within the Microsoft Fabric environment. This role is ideal for someone early in their data engineering career who is eager to build scalable data solutions that drive insights across manufacturing, supply chain, and retail operations. You will work closely with data engineers, analysts, and business stakeholders to ensure reliable, high-quality data pipelines and contribute to a modern, cloud-based analytics ecosystem. • Assist in building and maintaining data pipelines using Microsoft Fabric components (Data Factory, Dataflows, Lakehouse, Warehouse), • Ingest data from multiple sources including ERP, POS systems, IoT devices, and third-party vendors, • Support ETL/ELT processes to transform raw data into curated datasets for analytics and reporting, • Write and optimize SQL queries and Spark-based transformations, • Monitor data pipelines and troubleshoot failures or performance issues, • Ensure data quality, consistency, and integrity across systems, • Participate in data model design for reporting and analytics use cases, • Work with analysts and business teams to understand data requirements, • Support reporting needs in Power BI by delivering clean, structured datasets, • Contribute to documentation of data flows, pipelines, and data definitions, • Learn and apply best practices in data engineering, DevOps, and data governance, • Identify opportunities to improve automation, reduce data latency, and enhance data reliability, • Can be relied upon to work proactively - we require a candidate who doesn't need to be told what to do and takes responsibility for ensuring they are busy and productive. Candidates who would prefer to be less busy need not apply., • Takes ownership - Data Engineering is often about fixing processes that are broken before anyone else notices; the successful candidate will demonstrate a willingness to identify and fix problems without input from other people., • Strong attention to detail - details matter in Data Engineering and we want a candidate who will go above and beyond to ensure that their development is consistent and well organised. Pride in work undertaken is important., • Flexibility and humility - essential for good team working, • can demonstrate a detail-oriented mindset, • can demonstrate a genuine interest in computer-related problem solving (development, scripting, PC-building and performance tuning, electronics etc) We're proud to offer: • Fantastic hybrid working environment working Mon- Thurs on site and generally Fridays from home., • Opportunity to grow your career a

Job Description Title: Flagship Store Manager - Regent Street Reports To: Retail Director Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Flagship Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Flagship Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards within a high traffic location. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Manging employee relations with people-driven approach, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM objectives including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs, analyse trends, and build a business action plan accordingly, • Build a strong network with local stakeholders on forecasts, opportunities, and challenges, • Animate and motivate the team to develop the business Operations & Compliance • Ensure compliance with scheduling, operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee compliance on stock management, store audits, deliveries, inventory accuracy, and shrinkage Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 5 years in store leadership, • Experience managing large teams in high traffic environment, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Team-focused and client-centric, • A strong commercial mindset, • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

DEPARTMENT MANAGER (Department Leadership — Massimo Dutti UK) Who we are Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As a Department Manager, you own the performance and daily leadership of your department. You drive sales through product, standards and service — while developing a confident team that can deliver consistently in a premium environment. You’ll be hands-on on the shopfloor, using KPIs and product insight to set priorities, coach performance and keep the department looking and feeling exceptional. This role is for you if you… • Lead with emotional intelligence, integrity and high standards, • Are commercially strong and confident with KPIs and daily trade, • Care about detail: service, product knowledge and presentation, • Are organised, calm under pressure and strong at prioritising, • Enjoy developing people and creating a positive, accountable team culture What you’ll do • Own department results: sales, productivity and key KPIs, • Analyse performance and product to set clear daily actions for the team, • Deliver a premium customer experience through strong service and product knowledge, • Maintain excellent presentation, availability and department routines, • Coach, develop and support your team through clear feedback and training, • Partner with VM/Operations to ensure flow, replenishment and standards are consistent, • Support compliance with Health & Safety, security and store procedures, • Champion Inditex sustainability initiatives through daily ways of working What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. Inclusion & accessibility We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

Purpose: The Sales Manager is responsible for leading and accelerating growth within Kinetico UK’s Direct-to-Consumer residential sales channel. This role focuses on improving the efficiency, capability, and conversion performance of the current Water Treatment Experts, while supporting a structured expansion into new territories. The Sales Manager will champion innovative ways of selling, raise in-home demonstration-to-sale conversion rates, embed referral-led growth, and increase average sale value through solution-led customer interactions. The role is central to delivering a premium, consistent customer experience and driving scalable D2C growth aligned to Kinetico UK’s wider residential strategy Key Areas of Responsibility: Direct Sales Strategy & Leadership • Deliver the Direct sales plan in line with the national residential growth strategy., • Lead, coach, and motivate WTEs to achieve and exceed sales targets., • Set clear KPIs and performance expectations for individual reps and territories., • Build a high-performance culture focused on customer outcomes, accountability, and continuous improvement., • Provide regular performance insights and recommendations to the Head of Residential Sales. Efficiency & Capability Uplift of Water Treatment Experts • Increase productivity and effectiveness of the existing WTE team through structured coaching, ride-alongs, and skills development., • Identify performance gaps and deploy targeted training plans covering product knowledge, consultative selling, and closing skills., • Improve pipeline discipline, CRM (Salesforce) usage, and route planning to maximise demos per rep and success per visit., • Standardise best-practice approaches across the team to ensure consistency and scalability. Conversion Improvement (In-Home Demonstration → Sale) • Own and improve the Direct demonstration journey to raise conversion rates., • Strengthen WTE capability in needs-based selling, value articulation, and objection handling., • Analyse lost sales data to identify barriers and implement corrective actions., • Introduce structured coaching and playbooks to drive improvement in close rate, confidence, and customer trust. Territory Expansion & Growth Delivery • Support the phased expansion of Direct coverage into new UK territories., • Assess territory performance and growth potential, recommending recruitment or resourcing where needed., • Ensure new territories launch with consistent standards of sales process, customer experience, and reporting., • Track ramp-up performance and implement interventions to hit early-stage growth milestones. Innovative Selling & Customer Experience Excellence • Test and implement new ways of selling aligned to market trends and consumer behaviours (e.g., hybrid/virtual demos, digital lead nurturing, consultative water assessments)., • Work with Marketing to align Direct messaging, lead quality, and campaign effectiveness., • Ensure every customer interaction reflects a premium Kinetico experience, from first contact through install handover., • Monitor satisfaction, feedback, and complaints and drive continuous experience improvements. Referral Programmes & Increased Value per Interaction • Embed referral-led selling as a core Direct growth engine., • Ensure WTEs confidently ask for referrals and understand how to position them as a customer benefit., • Design and refine referral mechanics, incentives, and tracking to optimise lead volume and conversion., • Increase average sale value through solution bundling, upgrades, and add-on selling (e.g., RO + softener, service plans, premium options)., • Track and improve AOV, attach rates, and referral-to-sale outcomes. Sales Operations, Reporting & Cross-Functional Collaboration • Ensure disciplined CRM usage for lead tracking, forecasting, and pipeline management., • Provide weekly/monthly reporting on revenue, productivity, conversion, AOV, referral performance, and territory progress., • Collaborate with Service, Operations, and Warehouse/Logistics to ensure smooth installs and consistent customer promise delivery., • Partner with Finance to support accurate forecasting and performance tracking. Key Competencies: · Direct Sales Leadership – strong ability to lead field-based, consultative in-home sales teams. · Performance Coaching – proven skill in uplifting capability, productivity, and conversion through hands-on coaching. · Commercial Acumen – strong understanding of revenue drivers, margins, and value-based selling. · Customer Orientation – commitment to premium customer experience and trust-based selling. · Innovation & Growth Mindset – proactive in exploring new selling approaches and territory models. · Analytical Thinking – data-driven approach to improving conversion, efficiency, and AOV. · Collaboration & Influence – able to work cross-functionally and create alignment around customer outcomes. · Adaptability – comfortable operating in a fast-moving and evolving residential market. · Communication & Relationship Building – strong interpersonal skills with reps, customers, and stakeholders. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or related discipline (desirable but not essential). Professional Experience • Proven track record in leading or managing direct/field sales teams (5+ years preferred)., • Demonstrated success improving sales conversion rates and productivity in consultative selling environments., • Experience with in-home demonstration selling models (home improvement, technical consumer products, premium retail, or similar)., • Evidence of implementing referral programmes or increasing AOV through solution-led selling., • Strong collaboration history with marketing and operational teams., • Solid experience using CRM systems (Salesforce preferred) and sales performance reporting. Technical Skills • CRM proficiency (Salesforce preferred)., • Strong analytical and forecasting ability., • Competent with Microsoft Office (Excel, PowerPoint, Outlook)., • Familiarity with digital lead handling, hybrid selling, or e-commerce-supported sales is an advantage. Additional Assets • Experience in water treatment, plumbing, or technical in-home sales environments (advantageous)., • Full UK driving licence and willingness to travel regularly Organisational Context: The Sales Manager is a critical role within Kinetico UK’s Residential Sales structure, accountable for driving performance and growth in the Direct-to-Consumer channel. Reporting to the Head of Residential Sales, the role leads the Water Treatment Expert team through a journey of efficiency improvement, conversion uplift, and geographic expansion. Through strong leadership, innovative selling methods, and a relentless focus on customer experience, the Sales Manager D2C ensures Kinetico continues to grow its residential footprint and maximise value from every customer interaction.

🥤Key Account Manager – Lifestyle 🛍️Retail 📍London – 5 days in office 💰£50k + bonus Ignite are partnering with a fast growing, design led challenger brand operating at the intersection of wellness, habit change, and modern consumer lifestyle. Built in London and scaling globally, the business has created a plant powered alternative that reimagines everyday habits through aromatherapy inspired devices and blends. With a strong and growing community, the brand is stocked across a wide range of premium retailers and is on a mission to help people transition away from unwanted habits by offering a more considered, experience led alternative. Their products are focused on natural flavour profiles, sustainability, and habit replacement, with a proposition that sits firmly in the wellness and lifestyle space rather than traditional FMCG. This is an opportunity to join a brand that is challenging category norms, building a distinctive retail presence, and continuing to expand across UK and international markets. The role is based in their Camden office and operates on a 5 days per week in office basis. The role 🚀 Ignite are partnering with a fast growing challenger brand in the wellness and lifestyle space 🤝 Hiring an Account Manager to own key retail and distribution relationships 🌍 Focused on scaling global retail presence and strengthening partnerships 📈 A high impact role shaping commercial strategy and in market execution What you’ll do 🧑 💼 Act as the main point of contact for a portfolio of retail and distribution partners 🔍 Identify and unlock growth opportunities across existing accounts 📊 Drive commercial performance through distribution, rate of sale, and account expansion 📅 Build and execute trade marketing plans and promotional calendars with retail partners 🛒 Deliver standout in store and online activations that drive visibility and trial ✈️ Support travel retail growth including merchandising, training, and market insight 📦 Manage onboarding of new partners, ensuring smooth launches and accurate listings 🧾 Oversee order flow, stock coordination, and fulfilment across key accounts 🎨 Work cross functionally with marketing and creative teams to ensure strong brand execution in market What we’re looking for 🧠 Experience in account management, sales, or trade marketing within FMCG or consumer brands 🤝 Strong relationship building skills with retailers, distributors, or partners 📈 Commercial mindset with a proven ability to drive growth 🗂️ Highly organised with the ability to manage multiple accounts and priorities 💬 Confident communicator who can influence internally and externally ⚡ Proactive, hands on approach with ownership and accountability 🛍️ Genuine interest in retail, shopper behaviour, and brand building in competitive markets What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Partnerships Development Manager (Solar & Heating) / Freelance Contract YunoJuno has partnered with a Renewable Energy company who are hiring for a Partnerships Development Manager on a freelance basis. This role sits in a fast paced and autonomous corporate venture, Solar & Heating, whose remit is to re-establish and grow the renewables business. We need a high-energy Partnership Development Manager to own the "top of the funnel." You will be the bridge between our market ambitions and signed deals, identifying the right stakeholders and opening doors within sectors like Green Lending, Estate Agencies, and Trade networks. What you’ll be expected to do Top-of-Funnel Engine Room: Identify and research key decision-makers within target sectors, including Green Lending, Mortgage Brokers, Estate Agents & others Outreach & Meeting Generation: Execute high-quality outbound prospecting at pace to secure "pitch" meetings with senior stakeholders Sector-Specific Pitch Development: Help design and tailor partnership propositions and commercial models—such as revenue share, referral fees, or white-labelling Partner Onboarding: Support efforts to ensure partners are launched effectively and the transition from "signed deal" to "active lead flow" is seamless Growth into Account Management: For the right candidate, take ownership of relationships, monitoring performance and identifying expansion opportunities Pipeline Excellence: Maintain a meticulous CRM to ensure all discussions with potential prospects are tracked and progressed at pace. Who you are The "Door Opener": A proven B2B professional who enjoys the "hunt" of business development and has experience engaging senior stakeholders Self-Starter with Ambition: You are happy to own end-to-end prospecting with limited input but are also eager to take on broader commercial responsibilities Pragmatic & Resourceful: You thrive in a fast-moving, autonomous environment and can quickly move from a cold idea to a scheduled discussion. Excellent Communicator: Comfortable managing multiple complex discussions at once and refining the value proposition for different audiences. Example Segments & Companies Estate Agents: Manning Stainton, Andrews, Beresford Adams, Allen & Harris Mortgage Brokers: Fox Davidson, Coreco, Alexander Hall, The Mortgage Store Lenders: Principality BS, Cumberland BS, Cambridge BS, Newcastle BS Retail & DIY: B&Q, Leekes, Robert Dyas, The Range, Dobbies Architects: Threefold Architects, Stride Treglown, Hawkins\Brown Renovation/Repair: Refresh Renovations, Novus Property Solutions Auto Dealerships: Acorn Motor Group, Eden Motor Group, Sinclair Group Start date: 4th May Duration: 6 month freelance Location: Remote or on-site in London

Sales Executive (New Business) – with Marketing Support, Blok Design Group Location: Remote, with occasional meetings in London – UK time zone Hours: Full time – 37.5 hours per week Salary: £30,000 – £37,000 (base) Commission: Uncapped, performance-based commission on new business won Reporting to: Managing Director Would you like to be part of something special? Welcome to Blok Design Group. Blok Design Group is a scale-up at an exciting new phase of growth. We produce world-leading imagery for luxury and fine art brands. Operating as a seamless high-performance unit from our creative bases in New York, Hong Kong and London, alongside our specialised colour hub in South Asia, we deliver a 24 hour ‘round the clock’ workflow. Together, we are global experts in uncompromising image production spanning retouching, colour and design. Who we’re looking for: We are looking for a commercially driven Sales Executive (New Business) to join our dynamic team. You will be responsible for identifying and engaging target accounts, running discovery, progressing opportunities through the pipeline, and winning new clients. You’ll be supported by our marketing activity and will also take a hands-on role in simple, targeted marketing tasks (e.g., outreach sequences, social presence, and campaign coordination) to help open doors and maintain consistent visibility with prospects. If you enjoy consultative selling, relationship building, and turning interest into signed work, we would love to hear from you. Duties & Responsibilities Core - · Identify, qualify, and prospect target accounts within luxury, fine art, and adjacent sectors, using a structured approach to outbound new business development. · Own the new business pipeline from first contact through to close: discovery, needs analysis, solution positioning, next steps, and follow-up. · Build and manage relationships with key decision-makers and influencers across target accounts, maintaining momentum through thoughtful, value-led touchpoints. · Prepare and deliver tailored outreach (email, LinkedIn, and direct) and coordinate simple campaign activity (sequences, lists, messaging) to open doors with new prospects. · Run proposal and pricing workflows in collaboration with the Managing Director and production teams: scoping, timelines, presenting options, and handling objections. · Maintain accurate CRM records (contacts, activities, next steps, stages) and produce regular pipeline forecasts and activity reporting. · A creative mindset balanced with commercial pragmatism and strong attention to detail (helpful when tailoring outreach and proposals) Secondary - · Work with the team to develop and refresh sales collateral (case studies, credentials decks, one-pagers) that supports new business conversations. · Support light-touch marketing execution: coordinating website updates, posting agreed social content, and helping schedule email/newsletter or campaign activity. · Collaborate with internal stakeholders (production, creative, leadership) and external partners/agencies where required to maximise commercial impact. · Identify new sub-categories we could enter, beyond our existing client base. Desired Experience & Qualification · 3–5 years’ experience in new business sales/business development, with demonstrated impact on pipeline and revenue growth · Relevant qualification in Business, Marketing, Communications, or related field (or equivalent experience) · Demonstrable experience managing a sales pipeline with clear KPIs (meetings booked, pipeline value, conversion by stage, and revenue won) · Strong consultative selling skills: discovery, objection handling, negotiation, and closing · Comfortable using CRM systems and outreach tools to run sequences and manage activity (and keen to keep records clean and current) · Strong analytical skills with the ability to interpret activity and pipeline data, generate insights, and make commercially sound decisions. · Excellent written and verbal communication skills, including the ability to craft compelling outreach messaging and present confidently to senior stakeholders. · Ability to manage multiple opportunities and priorities and to maintain momentum in a fast-paced, commercially driven environment. · A proactive, resilient approach—comfortable with outbound activity and learning from what works. Advantageous - · Experience selling into luxury, retail, fashion, fine art, or other premium/creative industries. · Experience supporting marketing activity (e.g., basic SEO/content, paid social, or email campaigns) and/or account-based outreach approaches. Benefits We believe in looking after the people who help us grow. Our benefits package includes: · Private health insurance · Employee Assistance Program (EAP) · Life insurance · Income protection · Workplace pension · Remote working · Uncapped commission · 25 days annual leave, plus UK bank holidays · YuLife membership including 24/7 virtual GP service, retail & wellbeing discounts, virtual workouts, mindfulness and more.

岗位职责 1. 策略性选址与地产攻坚 • 多维度拓店： 深入调研核心商圈、AAA级购物中心及高人流社区，制定并执行年度开店计划。, • 地产关系维护： 与当地开发商及资深经纪人建立深厚联系，获取一手优质铺位信息。, • 租赁全流程把控： 负责从选址、LOI（意向书）谈判到正式租约（Lease）签署的全过程，优化租金结构及关键条款。 2. 加盟生态与合规风控 • 合伙人管理： 负责加盟商筛选与全生命周期管理，确保合作伙伴与品牌文化高度契合。, • 合规招商： 严格遵循当地加盟法规，负责 FDD（加盟披露文件）的标准化管理及发放。 3. 工程对接与报建支持 • 报建协调： 协调设计与施工团队，负责与房东沟通装修方案，并跟进当地 Building Permit（建筑许可）的申请进度。 4. 市场洞察与经营优化 • 本地化策略： 持续追踪竞品动态，向总部提供有关选址逻辑、租金水平及消费者行为的深度报告。 1. 核心资质 • 学历背景： 本科及以上学历。, • 行业经验： 3-5 年当地餐饮 (F&B) 或零售连锁行业 BD/选址经验；拥有成熟的地产商及中介网络者优先。, • 身份与出行： 持有在地合法工作身份；拥有有效驾照及私家车，需接受高频出差及外勤实地看铺。 2. 专业技能 • 谈判专家： 精通商业地产规则，能够深度解读复杂合同条款（如 TMI/CAM 费用、Demolition Clause 等风险条款）。, • 财务敏锐度： 熟练测算门店 P&L（损益表）、BEP（盈亏平衡点）及 ROI（投资回报率），具备较强的经营意识。, • 语言优势： 卓越的中英双语沟通能力，能以专业英文与外籍房东谈判，并能用中文向总部清晰汇报逻辑。 Key Responsibilities 1. Strategic Site Acquisition • Network Expansion: Conduct in-depth market research on core business districts, AAA-rated shopping centers, and high-traffic communities to execute annual expansion targets., • Relationship Management: Establish and leverage strong networks with local developers and senior commercial brokers to secure off-market retail opportunities., • Leasing Lifecycle Management: Oversee the entire process from site identification and LOI negotiation to final Lease execution, optimizing rent structures and contractual terms. 2. Franchise Ecosystem & Compliance • Partner Management: Manage the end-to-end franchisee selection and lifecycle process, ensuring cultural alignment with the brand., • Regulatory Compliance: Adhere strictly to local franchising regulations and oversee the standardized management and disclosure of FDDs (Franchise Disclosure Documents). 3. Pre-construction & Licensing Support • Permitting Coordination: Liaise between design/construction teams and landlords regarding fit-out plans; monitor the progress of local Building Permit applications. 4. Market Intelligence & Performance Optimization • Localization Strategy: Monitor competitor activities and provide HQ with analytical reports on site logic, rental benchmarks, and consumer trends. 1. Core Qualifications • Education: Bachelor’s degree or higher., • Experience: 3-5 years of Business Development or Site Acquisition experience within the local F&B or retail sectors. Existing relationships with major landlords and brokers are highly preferred., • Authorization & Mobility: Must have legal work authorization in the local region; possess a valid driver’s license and personal vehicle; willing to travel frequently for site inspections. 2. Technical Skills • Negotiation Expertise: Proficient in commercial real estate principles with the ability to interpret complex lease clauses (e.g., TMI/CAM recoveries, Demolition Clauses)., • Financial Acumen: Skilled in financial modeling, including P&L projections, Breakeven Analysis (BEP), and ROI calculations., • Language Proficiency: Exceptional bilingual communication skills (English/Mandarin). Capable of professional negotiations with English-speaking landlords and delivering strategic reports to HQ in Mandarin.

Company Description Naturya is a B Corp business committed to offering nutrient-rich superfoods that empower individuals to lead healthy and active lives. Our product ranges include Soil Association, Certified Organic, Fair Trade, and Vegan certified options. We source our products from across the globe, ensuring the highest quality standards. You can find Naturya products at major retailers such as Holland & Barrett, Tesco, Sainsbury’s, Ocado, Waitrose, and on our website, Naturya.com, the Home of Super Foods! Role Description We are seeking a Social Media & Content Executive to join our team initially, on a six-months contract at our office in the London Area, United Kingdom. You will manage and create compelling social media content, assist in executing digital marketing campaigns, and support daily social media operations. Your responsibilities will include crafting engaging posts, monitoring social media performance metrics, and coordinating with the marketing team to maximize brand awareness and customer engagement. Key Responsibilities • Film and edit day-to-day social content, including Reels, TikToks, and Stories., • Execute the social content calendar, ensuring timely and consistent publishing., • Capture lifestyle, retail, event, and behind-the-scenes content that reflects the Naturya brand., • Create high-quality, on-brand content including photography, short-form video, graphics, and written captions., • Draft engaging captions aligned with Naturya’s tone of voice and messaging., • Manage community engagement across social channels, including comments and direct messages., • Monitor social trends, platform updates, and competitor activity to keep content fresh and relevant., • Track weekly performance insights and support reporting on reach, engagement, and conversions., • Collaborate closely with the in-house designer to ensure creative consistency across channels., • Support influencer collaborations and work with external agencies where required., • Assist with wider digital marketing activity including email campaigns, blog content, and other brand assets. Required Skills and Qualifications • 1 to 3 years’ experience in social media, content creation, or a similar digital marketing role., • Strong aesthetic eye and understanding of premium consumer brand presentation., • Comfortable filming and editing content using mobile and basic equipment., • Experience creating content for Instagram, TikTok, and other key social platforms., • Strong copywriting skills, with the ability to write captions in a clear and engaging brand tone., • Good understanding of social media scheduling and analytics tools., • Ability to track content performance and identify useful insights., • Experience using Adobe Creative Suite or equivalent editing/design tools is desirable., • A relevant portfolio of previous content work is required as part of the application and should be available to view. About You • A proactive, organised self-starter who is eager to grow., • Passionate about food, wellness, and sustainable living., • Someone who genuinely enjoys social media and has a strong feel for what works across platforms., • Comfortable being on camera where needed, and confident speaking to camera when required., • Strong awareness of consumer and social media trends., • Excellent communication skills, both written and verbal., • Able to work independently while also collaborating effectively with a wider team., • Flexible and comfortable working to tight deadlines in a fast-paced environment., • Hands-on, creative, and excited to bring ideas to life through content. What We Offer • 6-month fixed term contract, with potential to become a full-time role subject to performance., • £13,750 for the 6-months contract (£27,500 per annum equivalent)., • 14 days annual leave, including bank holidays., • Opportunity to gain hands-on experience in a well-established and growing consumer brand., • Access to our wide range of products and generous staff discount on Naturya products., • Regular free Office Snacks, Hot Beverages, Fresh Fruit, etc.

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Job Description Title: Full-time Sales Associate - Heathrow Airport Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Mode Executive is partnering with a distinguished luxury fashion house to appoint a Global Product Director who will drive the strategic vision, development, and performance of the brand’s global product portfolio across all categories including womens and mens RTW, accessories and footwear. This is a pivotal leadership role shaping the future direction of the brand’s offering across these categories. The position is based full time onsite in London. The Product Director reports directly to CEO and works closely with Design, Merchandising, Creative, and Commercial teams to ensure a cohesive, high-performing product strategy. The Role • Lead the end-to-end global product strategy with focus on APAC and international markets, defining the long-term roadmap in alignment with brand vision and business targets., • Partner with Design to translate creative direction into commercial opportunity while maintaining the integrity of the luxury brand aesthetic., • Oversee product lifecycle management, ensuring clarity in category positioning, competitive differentiation, and innovation pipelines., • Analyse market trends, consumer insights, and brand performance to identify growth opportunities across existing and emerging categories., • Drive cross-functional collaboration with Merchandising, Marketing, Supply Chain, and Retail to ensure cohesive product launches and seasonal narratives., • Monitor product performance and profitability, recommending actions to optimise assortment, pricing, and margin., • Lead and mentor the product team, fostering a culture of excellence, curiosity, and accountability., • Ensure sustainability considerations are embedded into product decisions and future developments., • Represent the product function at leadership forums, contributing to broader brand and commercial strategy discussions. Requirements • Significant experience in senior product leadership roles within the luxury fashion sector internationally, APAC experience is a must have., • Proven track record of shaping and executing successful multi-category product strategies., • Strong commercial acumen with deep understanding of global fashion markets and consumer behaviours., • Expert ability to balance creativity and business objectives while protecting brand DNA., • Demonstrated strength in cross-functional leadership and stakeholder management., • Analytical mindset with experience in using data to drive decision-making and strategic planning., • Excellent communication skills and confidence presenting to executive leadership., • Passion for craftsmanship, luxury, innovation, and sustainability., • Experience managing and mentoring high-performing teams. Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: As a Sales Associate at Frame, you will be the face of our brand, delivering exceptional customer service while achieving sales goals. Your passion for fashion, attention to detail, and ability to connect with clients will ensure an outstanding in-store experience. Requirements and Responsibilities: Customer Experience • Provide exceptional customer service by understanding and addressing client needs., • Meet or exceed individual and store sales targets., • Act as a brand ambassador, embodying Frame’s values and aesthetic., • Ensure the sales floor is clean, organized, and visually appealing., • Assist in receiving and processing shipments, and replenishing stock as needed., • Work closely with your team to ensure a seamless shopping experience for clients., • Participate in team meetings, product training sessions, and feedback discussions. Qualifications: • Previous retail or sales experience in a high-end environment is preferred., • A passion for fashion and knowledge of current trends., • Strong interpersonal and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to work weekends, holidays, and varying shifts. Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

Programme Lead – Ad Server Migration (12 Month FTC) Location: London (Brook Green) – Hybrid (3 days a week on site) About the Role We’re looking for an experienced Programme Lead to deliver a business-critical ad server migration within a live, revenue-generating environment. This role is accountable for ensuring a zero-disruption transition of ad serving capabilities, protecting revenue, maintaining operational continuity, and setting up a scalable platform for future growth. You will act as the senior integrator across Technology, Product, Commercial and external partners, driving alignment, decision-making and delivery across a complex, high-stakes programme. What You’ll Be Responsible For Programme Leadership & Delivery • Own the end-to-end migration programme: scope, milestones, dependencies, risks, budget and outcomes, • Lead all phases: discovery, design, build, migration, testing, cutover and stabilisation, • Act as the single accountable owner for senior stakeholders across Technology, Commercial, Operations, Finance, Legal and Marketing, • Establish and lead governance forums, including steering committees and risk escalation, • Partner with Product, Engineering and Architecture to migrate core ad serving capabilities (trafficking, targeting, reporting, billing), • Oversee migration of campaigns, inventory, forecasting logic and integrations, • Prepare Sales, Ad Operations and Finance teams for the new platform, • Lead training, process redesign and operational transition, • Identify and mitigate technical, commercial and operational risks, • Drive rigorous testing (UAT, parallel runs, revenue validation), • Define and execute cutover strategy, including go/no-go criteria and rollback plans, • Lead post-migration hypercare and rapid issue resolution, • Transition the platform cleanly into BAU with clear ownership and monitoring What Success Looks Like • No material revenue loss or billing errors during migration, • Stable, fully functional ad serving platform post-cutover, • High confidence and adoption across commercial and operations teams, • Clear ownership, documentation and roadmap for ongoing optimisation What We’re Looking For Essential Experience • Proven track record delivering large-scale ad tech or media platform migrations, • Strong understanding of ad serving, trafficking, targeting, measurement, billing and reporting, • Experience leading complex, cross-functional programmes in revenue-critical environments, • Strong programme management discipline (planning, RAID, governance, exec reporting), • Experience in retail media, publisher or marketplace environments, • Experience working with global vendors and system integrators, • Understanding of ad tech ecosystem integrations (e.g. DSPs, CDPs/DMPs, identity solutions) Leadership Profile • Strategic thinker with strong execution focus, • Calm and decisive under pressure, • Commercially aware and outcome-driven, • Collaborative and highly influential across functions, • Pragmatic and hands-on when needed to unblock delivery The Challenge You’ll be operating at the intersection of short-term commercial delivery and long-term platform strategy. This migration must be delivered in a live trading environment with zero tolerance for revenue disruption, while also contributing to the development of a scalable, future-ready retail media platform. Success in this role means holding these competing priorities together—driving immediate delivery while shaping a platform that supports long-term growth. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Please email me

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? About Us As an Assistant Store Manager at our Monument, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors. What you’ll be doing • Our Monument store has Snow+Rock and Runners Need fascias!, • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety, • Lead by example, motivating your team to deliver expert service and hit performance targets, • Help create an inclusive, welcoming environment where every customer feels valued, • Step up to lead the team in the Store Manager’s absence, • Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in What we’re looking for • Have existing experience as an Assistant Store Manager or a longstanding supervisor and know how to get the best from a team, • Take pride in delivering outstanding customer service and helping people find the right products, • Understand the key parts of store operations, from stock and safety to visual standards, • Value being part of a supportive team that works together to bring out the best in each other What you’ll get from us We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer: ✔ Salary £32,025 plus a yearly bonus of up to £2,025 ✔ 40-60% discount on top outdoor brands across our stores ✔ 33 days holiday with the option to buy more ✔ Ongoing training and development, including leadership support and expert sessions from leading brands ✔ Free, confidential wellbeing support whenever you need it ✔ Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform Ready to take the next step in your retail career? Apply today and start your journey with us.

An industry leading promotional merchandising company is looking for a Senior Account Manager or Account Director with industry experience. Top tier brands, strong earning potential and a massive support network on offer. The Company This London company are one of the top businesses in their sector. Specialising in the design, production and delivery of promotional products for multiple sectors, they work with over 20 of the World’s most valuable brands in sectors including, automotive, finance, food, logistics, technology and retail. The company is proud of its office and workplace environment and the large team are a welcoming, diverse and social group. As a result of this growth, the company is very keen to speak with experienced Senior Sales professionals in the promotional merchandising industry as they look for an Account Director to manage high value accounts and help lead a team… The Role Reporting directly to the Senior Management team, this important role will see the successful candidate working across several key clients to foster lasting relationships and maximize revenue opportunities. You’ll work with established brands/accounts from the start, have the backing of a seasoned team and the commission scheme on offer presents very strong earning potential. Responsibilities include: • Develop and maintain relationships within all key departments for assigned clients, including sales, marketing and procurement contacts., • Understand client business initiatives, sales and marketing strategy, sales distribution channel, procurement process, brand strategy, brand identity guidelines, event schedules, ad campaigns, anniversaries, product introductions, in order to proactively present product ranges and secure merchandise orders., • Maintain up-to-date knowledge of company’s product lines and processes, sales philosophy, and industry conditions to provide innovative support and technical assistance to customers., • Help to manage and mentor more junior sales team members The Opportunity This company are extremely well backed and form part of large global group. They have a commitment to offering an excellent work and staff well-being is a top priority here. On top of this, they offer strong progression opportunities to senior leadership roles. Benefits include: • Flexible and home working (3 days home working offered), • Private Healthcare cover, • Above average Pension contribution, • 33 days holiday, • Bonus and commission structure I've personally placed several people with this business and would be happy to provide a full job specification and company info on application or request (just drop me a message)

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Mandarin speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Sales Advisor – Luxury Haute Couture House Luxury Department Store in Knightsbridge. Salary: up to £38,000 Depending on experience + Very strong commission. About: We are seeking a talented and passionate Sales Advisor to join an iconic luxury fashion house within Harrods. Renowned for its bold creativity, exceptional craftsmanship, and strong artistic identity, the brand sits at the intersection of fashion, couture, and art. Its collections celebrate surrealism, sculptural silhouettes, and exquisite handwork, attracting a global clientele who appreciate fashion as a form of artistic expression. This role is ideal for a client-focused professional with a strong appreciation for couture craftsmanship, artistry, and storytelling. The successful candidate will bring a refined understanding of luxury client service, a strong personal client book, and the ability to build meaningful relationships with an international clientele. Key Responsibilities: • Deliver an exceptional and highly personalised client experience to a discerning international clientele., • Build and nurture long-term client relationships through strong clienteling and the development of a loyal client book., • Present and style collections with confidence, communicating the craftsmanship, creativity, and artistic inspiration behind each piece., • Proactively drive sales performance while maintaining the highest standards of luxury service., • Maintain detailed knowledge of couture techniques, silhouettes, fabrics, and the creative vision behind the collections., • Collaborate with the wider boutique team to ensure a seamless and elevated in-store experience., • Support private appointments, VIP clients, and bespoke requests with professionalism and discretion. Profile: • Previous experience within luxury fashion or couture environments, ideally with exposure to made-to-measure or couture collections., • A strong existing client book and proven ability to build long-term client relationships., • A genuine interest in art, design, and fashion as a form of artistic expression., • Confident styling ability with a refined understanding of luxury clientele expectations., • Excellent communication skills and the ability to engage with an international clientele., • Highly polished presentation with strong attention to detail., • Commercially driven while maintaining an authentic passion for luxury fashion. Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We're recruiting a Sales Associate in part-time to join our team in the shop at London Hampstead ! • You love APM Monaco, • Minimum of 1-2 years of working experience in luxury retail / fashion retail, • Track record of outstanding sales performance, • Able to manage store operation and visual merchandising independently, • Fluency in English preferred, • Teamwork spirit and proactive attitude, • Approachable personality and customer-service oriented, • Attractive and competitive package is offered, • Flexible working hours (evenings, weekends and bank holidays), • Immediate availability is preferred Why Join APM? • Global, Dynamic Team: Diverse and energetic workforce., • Growth Opportunities: We support your professional development., • Collaborative Culture: Teamwork and open communication., • Comprehensive Benefits: Paid time off, and generous employee discounts. Job Type: Part-time Work Location: In person

The Lacquer Company produces the finest lacquer furniture and accessories, handmade by skilled craftsmen in Saigon (Ho Chi Minh City) and sold worldwide. The company is based in London, although most sales come from the US. Clients are primarily high end residential interior designers and wholesale partners and there is an increasing retail client base. The company focuses on excellent design, faultless product and immaculate customer service and is seeking an excellent candidate to join the London team in a diverse and exciting position. The role would suit an independent and self-directed candidate and we are looking for an ambitious, organised and energetic individual who wants to be part of a rapidly growing and well-respected business. Business Development Manager The Business Development Manager will be responsible for driving new business, managing projects, nurturing current client relationships and supporting the company’s founder, James Lowther, in the day to day running of The Lacquer Company. This is an essential role and will require meticulous organisation, strong administration skills and excellent self-direction. As the CEO is often required to travel to Vietnam or the US, you must be able to act as his proxy and he needs confidence in your support. You will need to be comfortable working on numerous tasks/projects and proactively manage both your workload and assisting the CEO. Detailed information on role and responsibility is provided below: Key Responsibilities: • Managing projects for new collaborations with interior designers, as well as various hospitality and wholesale opportunities • Converting leads into sales, • Maintaining relationships with new and existing key trade accounts, • Working with the Marketing team to ensure clients are kept up to date with the brand including promoting new collections, • Collaborating with the team on events, Marketing & PR, newsletters and sales initiatives, • Directly supporting the CEO with day-to-day administration, • Managing timelines for new collections and general production, • Acting as liaison between the London, New York and Saigon offices, • Managing and updating client databases and developing CRM, • Managing new product development projects, ensuring reminders are sent and timelines observed, • Organise team building events, • Being a face of The Lacquer company as the CEO’s proxy and front of house, making sure that the company is well represented to visitors, suppliers and clients • To be a dependable and upbeat lynch pin within the company, approachable to the UK, US and Vietnam teams, liaising with and uniting the team Skills and Experience: • A friendly, dynamic and enthusiastic individual with a can-do attitude and excellent eye for detail, • Excellent organisational skills – able to self-motivate, multitask and time manage in an organised and logical manner • 3+ years’ experience in a similar role (the Interiors industry is preferred), • Proficient and intuitive knowledge of computers, especially MS Office (Outlook, PowerPoint, Word and Excel), • Exceptional presentation and communication skills (both written and verbal), • Experience in working alongside a team and motivating colleagues with diplomacy, • Excellent command of English – both verbal and written, • Willingness to learn and grow within the company, • An interest in design or interiors is desirable but not essential What We Offer: • Competitive salary, plus bonuses / commission, • A dynamic, professional and fun working environment, • Regular team building events, • Private medical insurance, • Company pension, • Staff discount, • 25 days holiday per year, plus time off between Christmas and New Year, and an additional half a day each month for personal time • Hours: Full-time (37.5 hours/week) Monday to Friday. Daily hours are 9.30am-5.30pm with some flexibilit

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction. Overview We are seeking a Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail. Key Responsibilities Drive Counter Performance • Support the Counter Manager in achieving and exceeding sales targets and KPI’s., • Identify opportunities to maximise sales through expert consultation and personalised service., • Encourage repeat business by building strong client relationships., • Support daily counter operations and maintain strong retail standards. Deliver Exceptional Client Experience • Provide tailored consultations and product recommendations., • Build a loyal client base through exceptional service and relationship building., • Deliver engaging product demonstrations and beauty services., • Create memorable in-store experiences that position the counter as a destination for premium beauty. Lead by Example • Act as a role model for service, professionalism, and product expertise., • Support the Counter Manager in motivating and coaching the team., • Contribute to a positive, collaborative team culture focused on delivering outstanding results. Maintain Brand & Retail Standards • Ensure the counter is always presented to the highest visual merchandising and hygiene standards., • Demonstrate strong product knowledge and communicate the brand’s philosophy and values., • Support in-store activations, product launches, and promotional events. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager., • Passion for beauty, artistry, and delivering exceptional customer experiences., • Strong commercial awareness and ability to contribute to sales performance., • Confident supporting and motivating a team in a retail environment., • Excellent communication and relationship-building skills., • Highly organised with strong attention to detail. Additional Requirements • Ability to work retail hours including weekends and peak trading periods., • Passion for delivering luxury service and premium beauty experiences., • A proactive and positive approach to teamwork and business performance. Compensation & Benefits • Competitive salary with commission or performance-based incentives., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Career development opportunities within a growing premium beauty brand. Contact details for this role; Emily Bentley 07441341665

LUXURY SALES ASSOCIATE – LONDON MULTIPLE BOUTIQUE & DEPARTMENT STORE LOCATIONS | FULL-TIME WHAT’S ON OFFER • Basic salary up to £27,000 plus commission, • Opportunities across both boutique and department store environments, • Clear career progression with structured training and ongoing development, • Fast-paced, high-performing teams within globally recognised brands THE BRAND • Established luxury house known for craftsmanship, heritage, and contemporary design, • Client-focused cultures with a strong emphasis on storytelling and product expertise, • Environments that prioritise relationship-building over transactional selling THE ROLE • Deliver a polished, personalised luxury customer experience, • Build and maintain strong client relationships through CRM and clienteling, • Drive sales through styling, storytelling, upselling, and cross-selling, • Consistently achieve personal and store KPIs THE PROFILE • Minimum one year of experience in premium or luxury retail, • Commercially driven with strong communication skills, • Confident, polished, and passionate about luxury fashion, • Proactive sales mindset with excellent relationship-building ability Due to the high volume of applications, only shortlisted candidates will be contacted. We are a boutique recruitment firm specialising in premium and luxury retail. Follow us on LinkedIn, Instagram, and Facebook to stay updated with our latest opportunities.

Production Manager 📍 Battersea Power Station / Hybrid | 💷 Competitive salary | 🗓 Full time Scratch Creative designs and delivers refined retail, experiential, and live environments for some of the world’s leading brands. From concept through to build, we operate at the intersection of creativity, craftsmanship, and production excellence. Our work spans flagship retail, pop ups, exhibitions, and large scale brand activations across the UK and internationally. We partner closely with our clients to translate brand vision into physical spaces that are considered, immersive, and commercially powerful. Grounded in execution and obsessive attention to detail, materiality, and finish, we create environments that feel elevated, purposeful, and memorable. We create moments that endure. As we continue to grow, we are seeking a highly capable Production Manager to strengthen our delivery team and help execute projects to the highest possible standard. The Role As Production Manager, you are responsible for translating approved concepts into precise, commercially controlled and flawlessly executed builds. Working closely with Producers, Designers and external partners, you will manage the technical and operational delivery of retail environments, experiential activations and live events. You understand construction, materials and fabrication. You are confident managing suppliers and budgets. You ensure that what we design is built properly, safely and to an uncompromising standard of finish. Reporting Into Head of Projects Key Responsibilities • Interpret creative concepts and technical packs into deliverable production scopes, • Lead costings and supplier negotiations in collaboration with fabrication and production partners, • Manage value engineering processes while protecting design intent, • Conduct detailed site visits, surveys and feasibility assessments, • Develop build schedules, installation programmes and logistics plans, • Oversee access requirements, venue compliance and local authority coordination, • Prepare and manage Health and Safety documentation including RAMS, • Supervise installation and de rig phases onsite, • Manage storage, transport logistics and asset tracking, • Lead post project reconciliations and supplier wrap ups, • Maintain commercial control across budgets and production expenditure About You You are technically strong, commercially aware and solutions focused. You have a solid understanding of both live event production and permanent or semi permanent retail construction. You are confident speaking with fabricators, contractors and venue teams, and you understand how to balance ambition with practicality. You are detail driven and calm under pressure, particularly during installation phases. You take ownership, communicate clearly and ensure nothing is left unresolved. You take pride in delivery quality and understand that execution defines reputation. Essential • 4 to 8 years experience in production delivery across events, experiential or retail fit out, • Strong technical understanding of structures, materials and fabrication processes, • Experience managing budgets and supplier negotiations, • Working knowledge of Health and Safety compliance and documentation, • Excellent organisational and scheduling capability, • Confident overseeing onsite installation teams Nice to Have • Experience delivering international projects, • Knowledge of container builds, touring structures or modular systems, • Familiarity with permanent retail fit out processes, • Relevant production or construction qualifications What We Offer • Competitive salary plus discretionary annual bonus, • Unlimited holiday entitlement, • Flexible working hours and hybrid setup with Battersea HQ and remote, • Personal development allowance for training courses of your choice, • Choice of hardware and software packages If you are ready to help deliver refined, technically exceptional retail and experiential environments for ambitious global brands, we would love to hear from you. Apply now. No recruitment agencies, please.

Chief of Staff (Retail & Operations Lead) Ref: YC47215 A Japanese brand is currently recruiting a Chief of Staff (Retail & Operations Lead) to join its London office as part of its European expansion. This role combines strategic execution as a key partner to the CEO with hands-on retail leadership, ensuring both operational excellence and premium brand experience in-store. Eligible applicants: • (O) Eligible visa: Permanent residence, Spouse, Partner, • (X) NOT eligible: YMS, Graduate visa, Student visa, Requiring visa sponsorship Work type: Hybrid working available Visa support: No Benefits: Staff discount, Pension scheme TYPE: Permanent, full-time WORKING HOURS: 9:00-17:00 from Monday to Friday SALARY: £45-50K depending on experience START: ASAP LOCATION: Central London Chief of Staff (Retail & Operations Lead) Main Responsibilities: • Translate CEO strategy into operational execution across retail, projects, and workflows, • Design and optimise operational processes, manuals, and project management frameworks, • Manage ordering, inventory, logistics, and import processes in coordination with HQ in Japan, • Support business expansion, including new store launches and operational improvements, • Drive efficiency through data analysis (spreadsheets) and digital/AI tools, • Deliver premium in-store customer experience and represent the brand on the shop floor, • Communicate the value and story of Japanese traditional products to customers, • Train, mentor, and manage store staff, • Build and standardise store operations, • Support new store openings and retail expansion initiatives Chief of Staff (Retail & Operations Lead) Ideal Candidate: • 3+ years’ team management experience in retail, hospitality, or a startup environment, • Hands-on mindset with willingness to engage in customer-facing retail operations, • Strong data analysis skills and proficiency in digital tools, • Business-level Japanese and English, • Experience in airlines, luxury hotels, or premium hospitality, • Startup or tech company experience, • Experience working closely with senior leadership (e.g. CEO support), • Proven track record in driving sales performance or improving customer satisfaction ** All applicants for the (Chief of Staff (Retail & Operations Lead)) must have the right to work in the country without any restrictions as the Company is not able to offer visa support. 1 **We regret that we cannot accept applications from Working holiday, Graduate or Student visa holders. *When contacting us, please include the job reference number (Ref: YC47215) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Sales & Business Development Coordinator – Job Description Join MOKE at a pivotal moment as we scale a globally loved iconic British brand into a world-class electric lifestyle business. About Moke International: MOKE is on a mission to use iconic designs to create the world’s most loved beach lifestyle brand. Designed in the early 1960s by Sir Alec Issigonis, the father of the Austin Mini, the Mini MOKE quickly gained cult status in the French Riviera, Australia, and the Caribbean. James Bond and Brigitte Bardot were both early converts. MOKE International Limited was formed in 2015 and acquired the original ‘MOKE’ trademark shortly after. Post-Brexit, we brought production home from France and the MOKE is now made exclusively in the UK. In 2022, MOKE became the first heritage automotive brand to go 100% electric and is now selling in Europe, the USA, and beyond. Now we are ready to scale! Role Overview: This is an exciting early career opportunity to join MOKE at a pivotal stage in its growth. You will work as part of the commercial team, gaining hands-on experience across sales, partnerships, and business development. You’ll support the identification of new opportunities, help coordinate commercial activity, and play a key role in keeping the sales and business development engine running smoothly. What you will gain: • Hands-on experience across multiple areas of commercial activity (sales, partnerships, operations), • Exposure to senior leadership and commercial decision-making, • Opportunity to take on increasing responsibility as you grow in the role, • A fast-paced, entrepreneurial environment where you can make a real impact early on. Key Responsibilities: Sales & Business Development Support • Support the development and execution of sales strategies across retail, rental and direct channels, • Help manage inbound enquiries and maintain a strong pipeline of opportunities, • Assist in identifying and developing new business opportunities and partnerships. Customer & CRM • Maintain and update CRM systems, ensuring accurate tracking of leads and customer interactions, • Support the management of relationships with customers and partners, • Help coordinate follow-ups and ongoing communication. Operations & Logistics (this is a lion’s share of the role) • Support the coordination of vehicle logistics and global shipments, • Assist in organising the movement of cars and containers internationally, • Drive automation and change through our logistics management. Analysis & Reporting • Analyse sales and market data to provide insights and support decision-making, • Assist in preparing proposals, presentations, and reports. Brand & Representation • Represent MOKE at events, trade shows, and networking opportunities to promote the brand and generate leads. Qualifications: • Degree or degree apprenticeship in Business, Marketing, Economics, or a related field, • Ideally 1–3 years’ experience in sales, business development, marketing, or relevant internships, • Commercially minded with a proactive, organised approach, • Strong analytical skills with the ability to interpret data and market trends, • Excellent communication skills with the ability to build relationships quickly, • Self-motivated, curious, and eager to learn, • Ability to thrive in a fast-paced, collaborative environment, • Interest in sustainability and the electric vehicle industry is a plus, • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), • Additional languages (French, Spanish, Italian) are a bonus. Why you will love it: • Be part of scaling a globally recognised, design-led brand at an exciting growth stage, • Gain hands-on experience across multiple areas of sales and business development, • Work in a fast-moving, entrepreneurial environment with real responsibility early on, • Join a passionate team re-establishing an iconic heritage brand, • Opportunity to travel and work in some of the world’s most desirable coastal locations. MOKE International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. Our values Here at Townhouse, we live by our three core values; • Details matter, • Passionate in everything we do, • Nice people Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kindhearted people to join our mission to revolutionise the industry. ABOUT THE ROLE We’re looking for an Operations Process & Change Lead to design, implement and continuously improve core operational processes across our salon network. This role sits within our Central Operations team and is responsible for ensuring operational changes are structured, clearly communicated and successfully embedded across our UK and US company-owned and partnership salons. You’ll play a key role in driving consistency, commercial performance and building a scalable operational framework to support international growth. KEY RESPONSIBILITIES • Design, document and implement scalable operational processes aligned to commercial performance and best practice, • Ensure processes drive improvements in utilisation, productivity, revenue and cost control across the salon network, • Establish clear operational standards and governance across UK and US company-owned and partnership salons, • Continuously review and optimise processes to improve efficiency, quality and customer experience, • Lead a structured change management approach, prioritising initiatives to ensure smooth adoption with minimal operational disruption, • Assess the operational and financial impact of proposed changes and track adoption and performance outcomes, • Lead the rollout and optimisation of operational systems (e.g. POS/booking, workforce management, CRM, LMS and reporting tools), • Partner cross-functionally to ensure operational changes are aligned, coordinated and effectively implemented, • Own operational communications to salons, ensuring messaging is clear, timely and commercially focused, • Support the development of training materials and toolkits to enable successful adoption of new processes and systems, • Contribute to the development of a scalable global operational framework to support future market expansion ABOUT YOU • Experience in Management Consulting, Operational Change or a similar transformation-focused role, • Proven experience delivering operational improvements or change initiatives with measurable commercial impact, • Strong understanding of operational performance drivers within multi-site businesses, • Experience implementing operational systems (POS, workforce planning, CRM, LMS or reporting platforms), • Highly organised and process-driven, with excellent communication and stakeholder management skills, • Strong commercial judgement, with the ability to prioritise effectively and challenge where appropriate, • Experience designing structured change programmes, including communications, training and adoption tracking, • Comfortable working cross-functionally and influencing stakeholders across multiple levels and geographies, • Experience in hospitality, retail, beauty or other consumer-facing service environments is desirable, • Proactive, solutions-focused and comfortable managing multiple initiatives in a fast-paced environment, • Motivated by the opportunity to build operational capability that supports international growth LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high. Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering. Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days. Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles! Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks. Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs. Shopping discounts – Save money with a wide range of discounts on top brands. Refer a friend scheme – Receive a reward when someone you refer is successfully hired. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

Production Manager - Experiential, Retail, Brand Activation London (3 days in office) £40,000 - £50,000 Fantastic new opportunity to join a creative design agency who deliver cutting edge experiential, retail and environmental builds on a global scale! The Company This super creative design and production agency works with the who's who of brands across the retail, beauty and fashion space to deliver brand environments, retail space and experiential brand activations & pop ups. Working on a truly global scale they translate the brand vision into physical builds and spaces with creative flair and high level attention to detail. The Role The Production Manager will lead large scale production end to end translating concepts into bespoke build. You will work closely with internal designers as well as external fabrication and scenic partners managing the operational delivery of experiential and retail projects. You will lead supplier and venue negotiations and ensure that each project is health & safety compliant overseeing installation and de-rig. About you From a retail design, production agency or fabrication /scenic construction house you will have a solid understanding of retail design/installation; experiential fit outs and live events/brand activations. An understanding of materials, as well as fabrication methods would be highly advantageous. Detail oriented with a high level of attention to detail you can handle multiple projects and are very client facing with the ability to keep calm in high pressure environments. Fantastic opportunity to join a rapidly growing creative business and lead on global projects for big name brands! Amazing opportunity! Get in touch - You can register your details if you are interested in other positions - we specialise in events, production, AV, creative, marketing, comms & advertising.

COMMERCIAL MANAGER (Store Leadership — Massimo Dutti UK) Who we are Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As Commercial Manager, you lead the commercial performance of the store. You use data, product insight and customer understanding to set priorities, drive sales and ensure the shopfloor is always aligned to what’s performing — while protecting Massimo Dutti’s premium standards. You work closely with the Store Director/General Manager and wider leadership team, translating KPIs into clear actions, coaching teams to deliver consistently, and reacting quickly to trade with smart, timely decisions. This role is for you if you… • Are commercially strong — confident analysing KPIs and acting on insights, • Care about detail: product, presentation, customer experience and consistency, • Lead with emotional intelligence and communicate clearly under pressure, • Are organised and proactive, with excellent time management and prioritisation, • Enjoy developing teams and creating accountability in a supportive way, • Are adaptable and resilient, comfortable in a fast-moving retail environment, • Align naturally with Inditex values and ethical standards, including sustainability What you’ll do • Own and drive store commercial performance: sales, productivity and key KPIs, • Analyse daily trade and product performance, turning insight into clear priorities and actions, • Ensure strong product placement, availability and standards across key stories and best sellers, • React quickly to performance changes, adjusting strategy to maximise results, • Partner with VM and Operations to ensure flow, replenishment and presentation support the commercial plan, • Coach and influence teams to deliver a premium customer experience that drives conversion, • Share commercial feedback and opportunities with store leadership and relevant teams, • Support consistent execution of store routines, compliance and Health & Safety standards, • Act as an ambassador for Inditex sustainability initiatives What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. Inclusion & accessibility We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

We are currently hiring for full-time Store Manager positions at our London locations. bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune. At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, are climate neutral certified, and donate a pair to someone in need for every pair we sell. We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW. If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you! Key Responsibilities: • Drive sales in store through best in class customer service, demonstrating commercial acumen and providing inspiring leadership to your team, • Nurture and develop a culture of beautiful service through leading by example, observation and in-moment coaching, • Run an efficient business by minimising stock loss, keeping displays up to date and the store environment looking immaculate, • Ensure our retail standards are maintained throughout all areas of the store at all times, • Adopt an upside-down management approach with coaching at the forefront, • Develop a high performing team driven by strong cultural values, • Bring out the best in our store teams through 121s, coaching, frequent reviews, and role modelling, • Be the voice of the customer and advocate customer needs/issues cross-departmentally, • Help maintain a high standard of work according to the QA system and British Standards, • Maintain good working relationships with all other staff, both within the store and in the wider organisation, • Assist in the recruitment, on-boarding, training and development of employees Who You Are: • You’re a passionate people person and like engaging with customers, • You’re driven and self motivated - you want to excel at what you do!, • You thrive in a multitasking environment and can organise your time efficiently, • You believe in understanding a customer’s pain, building value and solving problems, • You are a team player who works and engages with others to achieve results, • You are a strategic thinker and like to offer new ideas/solutions to improve things Essential Skills & Experience: • 5 years of experience as a Store Manager, • Excellent oral and written communication skills, • A customer-centric mindset and approach, • Efficient multitasking and prioritisation skills, • Good grasp of numbers and the ability to report, • Ability to learn and use new software and platforms quickly and efficiently, • Prior experience in the optical industry would be advantageous Key Benefits: • Opportunity to join a fast-growing and ambitious startup, • Work with a friendly team of highly motivated individuals, • Exceptional scope for progression and development, • An environment where you are listened to and can actually have an impact, • Spacious and modern new stores, with excellent staff facilities, • Regular company socials and events, • Free spectacles and sunglasses for you, and discounts for family and friends, • 22-day Holiday + Bank Holidays, • Competitive salary depending upon experience Further Information: • Type of contract: Full time, • Location: London, United Kingdom, • Working Hours: 40 hours per week

Job Description Title: Store Manager Location: Heathrow Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Sales Director - Banking & Financial Services An established global digital and technology consultancy is seeking an experienced Sales Director – Financial Services to drive growth across the UK Financial Services sector. This is a senior revenue-generating role focused on expanding strategic relationships across retail banking, commercial banking, investment banking, challenger banks, building societies and insurance. The position offers significant scope to shape market strategy while leading complex, high-value consulting and technology engagements. The Role You will own the end-to-end sales lifecycle across new and existing accounts within UK-regulated financial services organisations. The role centres on selling digital and technology-led consulting services, supported by scalable offshore and bestshore delivery capabilities. This is a highly visible position requiring strong executive engagement, commercial leadership, and the ability to position complex transformation solutions in a competitive market. Key Responsibilities • Define and execute a targeted sales strategy across the UK banking and insurance sector, • Build and maintain a qualified pipeline across Tier 1, Tier 2 and challenger institutions, • Develop senior relationships at C-suite (CIO, CTO, COO, Heads of Change, Procurement), • Lead complex, multi-year consulting and managed service bids, • Shape commercially sound proposals aligned to margin and risk objectives, • Drive cross-sell and upsell opportunities across digital, cloud, data, regulatory change, and quality engineering services, • Work closely with delivery and solution teams to design compliant offshore-enabled delivery models, • Maintain accurate forecasting, pipeline management, and CRM discipline Essential Experience • Experience operating within a global consulting or technology services organisation, • Proven track record selling digital, technology or management consultancy services into UK banking and/or insurance, • Strong network within regulated financial services organisations, • Experience selling offshore or bestshore delivery models, • Demonstrable success leading enterprise-scale bids and framework agreements, • Solid understanding of the UK regulatory landscape (FCA, PRA, operational resilience, data and risk considerations), • Strong commercial acumen and executive-level stakeholder management capability What’s on Offer • Opportunity to play a key role in accelerating growth within the UK Financial Services market, • Access to global delivery capabilities and multi-disciplinary expertise, • High-impact, strategic sales leadership position, • Strong earning potential aligned to performance, • Autonomy to shape go-to-market strategy within a growth-focused environment Package: £130,000 - £150,000 Basic + Excellent Commission Plan Location: London or Hybrid Share your CV now for an immediate interview!

Store Manager Location: London, Sloane Square Reports to: Head of Retail About us DeMellier is a London-based brand that was founded with the vision of doing things differently: to design handbags that would make women feel empowered, made ethically and sustainably, while giving back to those who need it most. These principles guide everything we do. All our pieces are crafted ethically in Europe using the finest sustainably sourced materials. We champion equality, and for every piece sold, we fund vaccines and medical treatments aimed at saving the life of a child in need. So far, through our permanent charity initiative, ‘A Bag, A Life’, in partnership with SOS Children’s Villages, we have funded over 2.5 million vaccines. Join us and be part of an award-winning, purpose-driven brand that fosters creativity, collaboration, and meaningful impact within the luxury industry. The role DeMellier is opening its first-ever physical store on Sloane Square in September 2026, marking a major milestone for the brand. We are seeking an exceptional Store Manager to lead this launch and shape the future of our retail presence. This is a unique opportunity to become the first Flagship Store Manager for the business with full ownership of setting the tone, standards, and success of the store from day one. The person in this role will play a defining part in building the team, creating an outstanding client experience, and driving commercial performance in one of London’s most prestigious locations. As Store Manager, you will lead all aspects of the store, from performance and operations to people and service. Reporting to the Head of Retail, you will act as a true brand ambassador, bringing DeMellier’s values to life through every client interaction and team decision. The store has been designed to reflect a residential environment. The Store Manager is responsible for delivering this concept through consistent team behaviour, customer service, and operational delivery. Main responsibilities Client Experience and Clienteling • Own the end-to-end client experience from entry to exit, regardless of purchase., • Build and lead a VIP clienteling programme that converts first-time visitors into long-term clients and long-term clients into advocates, • Plan and deliver in-store events with defined commercial objectives, including client acquisition, retention, and appointment booking., • Drive store traffic through client relationships, community engagement, and local partnerships., • Develop and maintain relationships with neighbouring businesses and the Sloane Square community. Positioning DeMellier as a natural part of that neighbourhood, • Coach and train the team to ensure consistent delivery of brand welcome standards, client storytelling, and customer adaptive selling, • Oversee the Founding Client Programme at launch, ensuring all new clients are captured, followed up, and retained. Team Leadership and Coaching • Lead, develop, and manage the store team, acting as a role model for our values and vision., • Communicate clear expectations, targets, and ways of working, ensuring the team understands the rationale behind standards and decisions., • Address team questions and concerns directly, maintaining consistency with brand standards and service expectations., • Coach the team on product knowledge and brand storytelling to ensure consistent and accurate client communication. Commercial Performance • Own the store P&L and monitor daily trading metrics, including conversion, average transaction value, units per transaction, CRM capture rate, and hourly performance., • Proactively monitor and act on trading performance in real time, addressing underperformance, resolving product conversion issues, and unlocking sales opportunities., • Report weekly to the Head of Retail with accurate performance data and relevant context, • Identify and execute opportunities to drive revenue through clienteling, events, local partnerships, and in-store activity., • Accountable for the delivery of store revenue, conversion, and CRM targets. Operations • Manage daily store operations across two floors in line with brand and location demand, • Oversee stock management with the Stock Controller, ensuring back-of-house standards match front-of-house standards., • Manage staffing rotas across seven-day trading, including early and late shifts, ensuring keyholder cover at all times., • Lead pre-opening activities, including stock intake, visual merchandising setup, team onboarding, and soft launch, through to store opening on 1 September 2026. Requirements • 3-5 years’ experience as a Store Manager in accessible luxury, premium, or contemporary fashion, • A track record of building, coaching, and managing high-performing client-facing teams, • Strong clienteling experience and understanding of CRM as a commercial tool, • Experience managing a store P&L and responding to trading performance, • Experience delivering in-store events with commercial objectives, • Ability to work at a pace while maintaining accuracy and standards, • Experience in store openings or pre-opening phases (desirable), • Strong communication skills, with confidence in presenting to senior stakeholders, • Alignment with DeMellier’s values, including sustainability, gender equality, and social impact Benefits • Annual Leave package increasing the longer you stay with us, • Enhanced company maternity policy, • Time given yearly to volunteer for a charity of your choice, • Employee Discount: 50% off Stock and up to 90% off Seasonal Sample Sales

We are currently recruiting for full-time Retail Assistant roles in our new London stores. Whilst previous retail experience is required, a comprehensive optical training will be provided for this position. bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune. At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, we are climate neutral certified, and we donate a pair to someone in need for every pair we sell. We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW. If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you! Key Responsibilities: • Provide an amazing in-store customer experience, • Demonstrate exceptional product knowledge as well as accurately explain features and benefits of bloobloom lenses and frames, • Carry out the dispensing following the optometrist’s recommendations, • Oversee the complete lifecycle of orders and provide consistent after-sale assistance, • Be the voice of the customer and advocate customer needs/issues cross-departmentally, • Be creative and constantly consider new ways to help us provide the best possible customer service, • Convert customers into bloobloom advocates Who You Are: • You’re a passionate people person and like engaging with customers, • You’re driven and self motivated - you want to excel at what you do!, • You thrive in a multitasking environment and can organise your time efficiently, • You believe in understanding a customer’s pain, building value and solving problems, • You are a team player who works and engages with others to achieve results, • You are a strategic thinker and like to offer new ideas/solutions to improve things Essential Skills & Experience: • Relevant experience in retail, • Fluent English speaker with exceptional verbal, written and general communication skills, • Comfortable in a digital environment Key Benefits: • Opportunity to join a fast-growing and ambitious startup, • Work with a friendly team of highly motivated individuals, • Exceptional scope for progression and development, • An environment where you are listened to and can actually have an impact, • Spacious and modern new stores, with excellent staff facilities, • Regular company socials and events, • Free spectacles and sunglasses for you, and discounts for family and friends, • 22-day Holiday + Bank Holidays, • Competitive salary depending upon experience Further Information: • Type of contract: Full time, • Location: London, United Kingdom, • Working Hours: 40 hours per week

Mode Search is proud to partner with a prestigious luxury fashion brand in the search for an experienced Retail Store Planner to join their London-based team for a new store opening. This is an exceptional opportunity for a strategic and detail-oriented professional to drive the expansion and development of high-profile retail store projects on a global scale. As a Retail Store Planner, you will be responsible for overseeing the end-to-end process of launching new retail locations, from feasibility assessments and project planning to execution and store openings. You will work closely with internal stakeholders and external partners to ensure that every project aligns with the brand’s exacting standards in design, quality, and operational efficiency. Responsibilities: • Lead the full lifecycle of new store openings, including site selection, feasibility assessments, project planning, and execution., • Develop and manage project schedules and budgets, ensuring strict financial controls are met., • Oversee store development specifications, ensuring adherence to the brand’s "Cahier des Charges.", • Collaborate with architects, contractors, suppliers, and local teams to optimize costs while maintaining brand integrity., • Ensure all projects comply with legal requirements, design standards, and visual merchandising guidelines., • Manage multiple retail projects, including flagship stores, pop-ups, and wholesale spaces, ensuring seamless execution., • Identify and build key partnerships across various regions to support global retail expansion. Requirements: • Minimum 10 years' experience in store development, retail project management, or a related role within the luxury retail sector., • Strong analytical skills, with experience conducting site feasibility assessments and strategic planning., • Proven ability to manage large-scale budgets and negotiate effectively with contractors and suppliers., • Excellent organizational and leadership skills, with the ability to oversee multiple projects simultaneously., • Deep understanding of luxury retail design, store layouts, and visual merchandising., • Strong communication and stakeholder management skills, with a proactive and hands-on approach., • Willingness to travel internationally to oversee project execution and store openings. To apply, please submit your CV to . Due to a high volume of applications, only shortlisted candidates will be contacted.

Position: Concession Manager Location: London Start date: immediately FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: Reporting to the Retail Director, the Concession Manager will be directly responsible for the overall management and success of all store employees of their FRAME store location. Responsibilities: Sales & Business Development • Lead the sales team and oversee overall store performance., • Identify key opportunities to optimize sales growth and operational efficiency., • Facilitate communication between the store team and head office partners to ensure alignment with sales objectives., • Support the sales process by ensuring the highest level of luxury service and manage critical situations with exemplary professionalism., • Develop strong relationships with VIP clients by managing specific initiatives that reflect brand image., • Builds customer loyalty through store experience. Customer Experience: • Ensure all clients receive exceptional, personalized shopping experience., • Act as a brand ambassador by promoting FRAME’s values and vision to clients., • Develop strong relationships with VIP clients to build customer loyalty and retention. Team Management: • Conduct regular performance reviews and provide constructive feedback., • Foster a collaborative and positive work environment, ensuring team alignment with FRAME’s brand and goals., • Work closely to enhance the client experience through storytelling and excellence in the sales ceremony., • Provide effective guidance, coaching, and feedback to all team members to foster their professional development and a productive work environment., • Lead team meetings to share store performance updates and highlight key priorities., • Represents the brand and ensures team members are embodying brand spirit in all interactions with customers and peers., • Demonstrates product knowledge and passes on this knowledge to the sales staff., • Ensure all employees always provide excellent customer service and experience., • Assists with the development of all Retail Associates, motivating them to meet store goals., • Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance., • Partners with the Retail Office to lead onboarding, training and development of all staff., • Educates and follows company policies and procedures including store safety standards, back of house standards, stock, sales and HR policies., • Helps to generate the store schedule to always ensure adequate floor coverage and approves all hours for payroll processing. Sales Performance & KPI Management: • Monitor and analyze key retail KPIs including conversion rate, average transaction value (ATV), units per transaction (UPT), and sales targets., • Implement action plans to drive sales growth and improve team performance., • Provide regular sales performance analysis and reporting to regional management and headquarters., • Motivate the team to consistently achieve and exceed sales objectives. Visual Merchandising & Brand Image: • Ensure the boutique presentation and visual merchandising are aligned with brand guidelines., • Coordinate with the Visual Merchandising team to implement seasonal product launches and window displays., • Maintain impeccable store standards to reflect the brand’s luxury positioning. Skills & Qualifications: • 5+ retail managerial sales experience in a high-end environment., • Previous retail experience in the South of France is a plus., • A passion for fashion and knowledge of current trends., • Attention to detail., • Strong interpersonal and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to work weekends, holidays, and varying shifts., • Experience with POS systems or retail software is an advantage., • Familiarity with retail KPIs and sales performance metrics., • Ability to drive sales and grow business., • Experience motivating, leading and developing a team., • Passionate about customer service and selling., • Solution oriented with a strong business acumen and corporate exposure., • Working proficiency in English and Dutch is required., • Additional language skills are appreciated., • A positive, outgoing, high-energy personality., • Proficiency in all the Microsoft programs (Excel, PowerPoint, Word…), • Work authorization for the EU. What we Offer: • The opportunity to join a fast-growing fashion house., • Uniform Allowance, • Commissions on Sales, • Employee discounts including partner brands, • The chance to work alongside an international, dynamic, and motivated team. Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

• Business: emap, • ___: ___, • Base Location: East Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £30,000 – £33,000 DOE + 30% OTE AV Magazine has been the industry’s leading end-user media brand since 1972. It exists in print, on various digital platforms, on social media and through regular events and executive gatherings. Readership includes corporate AV buyers as well as producers, resellers, systems integrators, distributors, and manufacturers. We deliver authoritative content that places AV technology into a business context. We are also the buyer’s guide that helps educate the market for vendors, whilst supporting specifiers with their buying decisions. We act as a unique bridge between the channel and the end user, also reaching design consultants, digital and creative agencies along with events, rental, and production companies. As an Account Manager you are responsible for driving sales revenues across AV Magazine’s print, digital and event portfolios. Your key goal is to grow our business sales through effective delivery of features, supplements, special projects, and sponsorship sales. You will also be expected to exemplify team standards and behaviours. Driven, with a true desire to succeed in a sales environment. You will be tenacious, resilient, with a willingness to succeed. Key responsibilities: • Managing the development of revenue by achieving agreed personal targets and preparing proposals, • Taking a proactive approach to lead sourcing in-order- to uncover new business opportunities, • Liaising with clients daily to discuss and identify their advertising requirements – devising an advertising campaign that meets their needs and budget, • Creating new business relationships whilst building rapport and growing existing business to increase revenue across your client area, • Ensure YOY growth of portfolio through the acquisition of new business, including sourcing your own new business leads., • Lead trading updates with your line manager and key stakeholders weekly and always have 100% accuracy of numbers and pipelines., • Maintain a robust and ambitious sales plan and ensure maximum delivery against sales targets for entire portfolio., • To raise and maintain brand profile and become the recognised face of your portfolio, internally and externally., • Proven and successful track record of a consultative new business approach, • Evidence of success in building and managing relationships with key decision makers, • Education to degree level or equivalent desirable but not essential, • Intermediate Microsoft Office skills., • Experienced using CRM., • Strong commercial awareness., • Collaborative team player., • Time management and organizational skills, • Excellent communication and interpersonal skills, • Self-motivated, • Entrepreneurial and curious, • High level of emotional intelligence, • Proactive approach to personal development, • Representing the brand, you will be an ambassador. Maintaining a polished and professional appearance and demeanor. Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees., • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

Are you ready to define and elevate the brand vision of a leading UK tailoring business within the competitive menswear landscape? Can you translate creative brand strategy into tangible commercial growth across product, wholesale and retail channels? Do you have the industry presence and menswear credibility to represent a brand with authority at trade shows, client meetings and key market moments? MacGregor Black is partnering with a leading UK tailoring business on the search for a Head of Sales. This is a permanent role based in London. We are looking for a dynamic, creative person with strong menswear and outerwear knowledge to join the Head Office team as Head of Sales. This role is pivotal in creating and executing brand strategy across the portfolio of own brands within the UK market. Key Responsibilities: • Own the brand vision, positioning, and long-term strategy, ensuring clear differentiation within the menswear market and alignment with commercial objectives., • Oversee all visual and verbal brand expression across campaigns, product launches, wholesale materials, digital platforms, and trade marketing to ensure consistency and impact., • Educate and inspire internal teams on brand values, positioning, and messaging, taking the lead as the brand authority. Identify and evaluate key industry events and trade shows, ensuring the company is present where it matters, and represent the brand confidently at those events., • Partner closely with Sales, Design, and Merchandising to ensure brand storytelling supports product strategy, retail partnerships, and revenue targets., • Collaborate with internal teams (design, production, marketing) to ensure seamless communication and alignment across projects., • Support product development and seasonal planning by providing market feedback and supplier insights., • Represent the company at client meetings, trade shows, and industry events. What We're Looking For: • Proven experience in brand management within menswear, or other fashion sectors with demonstrated success managing the full brand lifecycle from strategy to execution., • Strong ability to translate brand vision into measurable commercial outcomes, aligning brand positioning with product strategy, sales objectives, and revenue growth., • Deep understanding of the menswear landscape, including key trade shows, fashion weeks, and industry events; confident representing a brand externally and building strong industry relationships., • Excellent communication, interpersonal, and stakeholder management skills., • Strong organisational and project management abilities, with the ability to prioritise in a fast-paced environment. Please contact Abbie Ward for more information today.

Director – Retail Technology Strategy 📍 London | Hybrid This is a rare opportunity to step into a Director role where you’re not just delivering transformation; you’re shaping it, selling it, and leading it end-to-end. Working at the intersection of retail strategy, technology advisory, and commercial growth, you’ll partner with global brands to define how their technology enables real business outcomes. About the Role This is a client-facing leadership position, responsible for shaping and delivering digital technology strategy across retail clients while also driving business development and expanding the practice. The role combines: • Technology strategy and roadmap definition, • Operating model design and transformation, • Technology selection and advisory, • Commercial leadership and pipeline growth Key Responsibilities • Lead technology strategy and transformation programmes for retail clients, • Define target operating models and align technology with business goals, • Advise on technology selection, platform strategy, and roadmap development, • Engage senior stakeholders, including C-suite executives, • Drive business development, including proposals, pipeline creation, and account growth, • Collaborate with cross-functional teams to deliver end-to-end transformation, • Contribute to thought leadership and practice development Requirements • Experience in technology strategy, enterprise architecture, or operating model design, • Strong retail / consumer sector experience (ecommerce, omnichannel, etc.), • Background in consulting or advisory environments, • Proven ability to engage senior stakeholders and influence decision-making, • Exposure to commercial activity (proposals, account growth, or pipeline), • Ability to balance strategic thinking with practical delivery Why Apply? • Opportunity to step into a Director-level leadership role, • Blend of strategy, technology, and commercial influence, • Work with high-profile retail clients on large-scale transformation, • Clear pathway to practice growth and leadership 📩 Apply or reach out directly:

Company Overview IUF Group is a collective of fast-growing, technology-driven companies spanning AV, media, IoT, and experiential. We work with global brands to create innovative digital experiences in physical spaces, from retail environments and brand activations to stadiums, attractions, and corporate settings. Our companies combine creativity, technology, and delivery expertise to help clients communicate more effectively with their audiences. With in-house capabilities across design, software, hardware, and integration, we provide end-to-end solutions that bring ambitious ideas to life. We are entering an exciting phase of growth, brand evolution, and international expansion, and are building high-performing teams to help us deliver on our vision of shaping the future of digital experiences worldwide. Overview The Client Service Executive supports senior team members and acts as the main point of contact for allocated brands. The role focuses on delivering strong service reviews, supporting account growth, and building long-term client relationships across retail and digital out-of-home accounts. You will shadow the line manager on key accounts to learn account strategy and client priorities, while developing trusted relationships with senior stakeholders such as CTOs, department heads (Procurement, IT, Facilities), and Retail, Store, and Marketing Directors. The role is responsible for growing revenue helping to deliver on the teams sales targets, preparing proposals, reviewing quotes, and spotting new opportunities within existing accounts. You’ll take a proactive approach to understanding the market and using insight to lead meaningful client conversations. You will keep sales pipelines accurate and up to date, providing clear weekly sales updates, and maintaining a strong sales and growth plan for each client. Reporting through IUF Group’s systems helps ensure a high standard of service delivery. As part of the team, you’ll set a positive example through your performance, behaviours, and commitment to IUF standards. Role Responsibilities • Effectively manage your account client base, • Support senior members of the team on there accounts, • Make regular contact with client base, • Manage relationships with all stakeholders, effectively map customers and develop relationships with all key players within client base, • Identify sales opportunities by researching client newsletters e.g expansions, acquisitions etc, • Build out new business opportunities to benefit the group., • Seek opportunities to expand with IUF Group partners e.g service, content management, cross sales opportunities, etc, • Understand supply chain, • Manage customer enquiries within agreed SLAs., • Achieve quarterly/annual targets., • Work collaboratively within team to ensure wider business success, • Liaise with Project Management and Support and all applicable external clients in order to understand and deliver their requirements for a successful install Personal Specification • Utilises CRM system effectively to track leads and opportunities., • Prioritizes tasks to meet client needs and deadlines., • Demonstrates understanding of company products and services., • Delivers clear and engaging presentations to clients., • Listens attentively to client needs with consistently accurate notes taken from all client correspondence., • Handles rejection and setbacks without becoming personally involved., • Actively seeks out industry news to share with team members.

About us: We specialise in creating engaging, culturally relevant campaigns that connect brands and entertainment properties with audiences at the point of purchase and beyond. Across Consumer Brands (FMCG, Health & Beauty, Publishing) and Entertainment Retail (film, TV, gaming and licensed products), we develop creative work that drives engagement, builds brand love and delivers commercial impact. We work across the full shopper and fan journey, delivering projects such as: • POS and retail toolkits, • Promotional campaigns and on-pack activations, • Trade and shopper marketing, • Experiential activations and partnerships, • Licensed product and entertainment retail campaigns Our clients include leading Food, Drink and Health & Beauty brands, publishers and distributors, as well as major Entertainment brands and retail partners. About the role: This is a great opportunity for someone at the start of their career who’s excited about consumer brands, entertainment, and retail, and keen to learn how creative work is made - from initial idea through to final delivery. You’ll be supported by experienced account leads, creatives, and production teams as you help bring campaigns to life. You’ll be the kind of person who loves working collaboratively, thrives in a fast-paced environment, enjoys solving problems and keeping projects moving. Key responsibilities: • Supporting the day-to-day management of projects, from briefing to end delivery., • Prepare briefs clearly and accurately, ensuring brand, retailer and regulatory guidelines are understood., • Manage design and artwork amends, and approval rounds to client sign-off., • Building trusted relationships with clients and internal teams through clear communication and reliability., • General project admin including: 1. Setting up new projects, 2. Preparing client quotes, 3. Monitoring budget spend, 4. Raising draft invoices • Creation of project timelines and managing workflow to ensure deadlines are met., • Maintaining up-to-date project trackers and internal systems., • Working with our internal procurement team from production quoting through to end delivery., • Market research: store visits / online research / social research to keep up with industry news and present findings back to the team., • Assisting with brainstorms / presentation / proposals as required., • Admin support during live promotions including weekly redemption reports, monitoring mailboxes, responding to customer queries, and managing prize fulfilment., • Assisting with the creation of project wash-up reports & presentations. Key Requirements: • Around 1–2 years’ experience in B2C account management or client services within a creative agency, or marketing environment, preferably with some experience of working on shopper marketing projects., • Previous POS production experience preferential but not essential., • Strong organisational and communication skills - you’re proactive, reliable, and detail-oriented., • Strong attention to detail and financial acumen., • Comfortable managing multiple tasks and deadlines with a positive, solutions-focused attitude., • A genuine passion for consumer brands, shopper marketing, creativity, and learning how great work gets made., • Flexible and adaptable - comfortable stepping in to support other parts of the account when priorities shift or volume increases.

Gianvito Rossi founded his Maison in Milan in 2006, where he has been presenting his collections ever since, while still sinking the firm roots of artisanal excellence in San Mauro Pascoli in Emilia-Romagna, one of the most renowned regions in Italy for the production of luxury footwear. With its strong attention to quality, contemporary vision and less-is-more aesthetic, the Italian luxury brand immediately established itself as a key player on the global accessories’ scene. Quintessence of Italian craftsmanship and innovation merged together, Gianvito Rossi styles are feminine, sophisticated and modern. At once timely and timeless, each one is made unique by considered design and perfect proportions, that elongate the silhouette, enhance the female figure and bestow an empowering attitude. Gianvito Rossi has opened exclusive boutiques in strategic locations all around the world, such as Milan, Rome, Paris, Monte Carlo, London, New York, Dallas, Miami, Hong Kong, Beijing, Tokyo, Seoul, Dubai, Doha. In 2023 Richemont acquires a controlling stake in Gianvito Rossi starting a partnership with its founder. For our Boutique in London - Mount Street we are looking for a Full-Time Sales Associate position. SALES ASSOCIATE - JOB MISSION The Sales Associate is an Ambassador of the Maison, he/she is responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner, ensuring an exceptional client experience at the entrance of the client(s) in the boutique. Daily Boutique Operations • Welcoming customers after the Maison's sales ceremony, • Providing appropriate support to customers throughout the purchasing process, ensuring a memorable shopping experience, • Building strong relationships with current and potential customers by keeping them informed about products and services, • Actively participating in customer loyalty and CRM processes according to company standards, • Managing warehouse processes and procedures to ensure proper handling of transfers and returns, as well as inventory control, • Managing treasury processes and procedures (cash receipts, tax refunds, cash management, etc.), • Communicating feedback gathered during customer interactions and contributing to achieving store sales targets, • Knowledge of English and availability to work during store hours are required About You We are looking for candidates with previous experience in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English.

Commercial Excellence Manager (12 months FTC maternity cover) We’re looking for a Commercial Excellence Manager (mat cover) to join our Marketing team in London. Reporting to the EMEA Sales & Marketing Director, this role acts as the critical bridge between Brand, Product, and Sales. You will be responsible for driving "sell-in" and "sell-out" by equipping global sales teams and retail partners with the tools, campaigns, and insights needed to succeed. This role combines creative marketing execution with rigorous commercial operations and sample management. The role is a 12m FTC maternity cover, ideally starting asap. About us: Established in 2002, Tom Dixon is a British luxury design brand which is represented internationally. Specialising in furniture, lighting and accessories, Tom Dixon has hubs in London and New York and is represented by preferred partners internationally and distributed globally in key markets. With an aesthetic that is intrinsically inspired by the brand’s British roots, the products are internationally recognised and appreciated for their pioneering use of materials and techniques. About the role: Working closely with sales, marketing and product teams, this role will mainly be be responsible for the following: • Lead execution of seasonal trade campaigns (SS/AW, promotions) across B2B channels, • Develop high-impact sales tools (presentations, catalogues, selling guides), • Deliver product training and support global sales teams, • Manage samples and showroom storytelling to elevate product visibility, • Track performance, analyse data, and report on campaign ROI, • Partner with key accounts (e.g. Heal’s, John Lewis) on joint marketing initiatives, • Support major industry events and trade fairs About you: We’re looking for a commercially driven and highly organised individual with a strong sales background, ideally having worked across multiple categories/channels. More concretely: • Proven track record in Trade Marketing or Sales Operations, preferably within the design, furniture, or luxury lifestyle sectors., • Exceptional ability to align cross-functional teams and manage stakeholders at all levels., • Strong commercial and analytical mindset, • Confident managing stakeholders across multiple functions, • Highly organised, detail-oriented, and proactive, • Advanced PowerPoint & Excel skills For the right candidate, we will offer a competitive remuneration package alongside the opportunity to build an extraordinary career within one of the world’s leading design agencies and lifestyle brands. We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.

Mode Search is partnering with a globally recognised luxury fashion house to appoint a Store Director for one of its most prestigious London flagships. This is a rare opportunity to lead a high-profile boutique for a Maison renowned for its distinctive design codes, exceptional craftsmanship and contemporary vision across ready-to-wear, accessories and fine leather goods. We are seeking a commercially astute and people-focused leader with a proven track record in luxury retail. The successful candidate will combine operational excellence with elevated clientelling expertise, driving performance while cultivating an exceptional in-store culture and client experience. This role offers the opportunity to shape a flagship environment, inspire a high-performing team and act as a true brand ambassador within the London luxury landscape. The Role • Ensure company policies, operational standards and procedures are clearly communicated, understood and consistently implemented, proposing improvement actions where relevant., • Take accountability, alongside Store Support, for health and safety management within the store., • Oversee loss prevention, asset protection and risk management., • Ensure the team is fully trained and compliant with company systems relating to point of sale, cash handling and stock loss control., • Identify, recruit and develop talent, working closely with HR to secure robust succession plans., • Lead, motivate and empower the team to drive commercial performance, fostering a positive and high-performing work environment., • Take an active role in recruitment, training, evaluation and ongoing development of team members., • Drive a strong commercial mindset, consistently identifying opportunities to add value and increase profitability., • Establish and champion a client-centric culture to ensure exceptional service standards and strong client retention., • Act as a brand ambassador within the local market, proactively representing the house externally., • Monitor market trends and competitor activity to inform strategy and maximise opportunities., • Lead and support both sales and operations teams to meet and exceed sales plans and profitability targets., • Demonstrate inspiring leadership with strong relationship-building skills across internal and external stakeholders., • Partner with senior leadership to create and execute clear action plans to achieve and exceed sales objectives., • Champion best-in-class clientelling and service excellence to drive loyalty and long-term client value. Requirements • Proven experience as a Store Director or Senior Store Manager within a luxury fashion or accessories environment., • Strong track record of delivering and exceeding sales and profitability targets in a flagship or high-turnover boutique., • Demonstrated expertise in luxury clientelling, VIC development and CRM-driven strategies., • Exceptional leadership and people development skills, with experience managing and inspiring sizeable teams., • Strong commercial acumen with the ability to analyse performance data and translate insights into action., • Solid understanding of retail operations, compliance, stock management and loss prevention., • Confident communicator with the ability to represent the brand at the highest level., • Passion for luxury craftsmanship, service excellence and delivering elevated client experiences. Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please contact:

Senior Account Director - BETC Founded in 1994, BETC is a communications agency that reinvents the interaction between brands and creative talent. Driven by passion, curiosity, and commitment, BETC creates new ways of thinking about and seeing the world, and produces its own content in the fields of music, film, publishing, design, and more. It supports its clients, such as Lacoste, Evian, Citreon, Danone, Decathlon, Canal+, Crédit Agricole, LVMH, La Roche-Posay, and Leroy Merlin, and through producing groundbreaking work for them, we are one of earths most creatively decorated agencies. The Role. Account Leadership & Client Partnership • Acts as the day‑to‑day senior lead on the account, fully accountable for the end‑to‑end delivery of work across multiple projects and workstreams., • Builds and sustains trusted, senior‑level client relationships, commanding respect through expertise, sound judgement and calm authority., • Leads all client and inter‑agency calls and meetings — from routine status updates to high‑stakes, complex conversations — with confidence and ease., • Demonstrates objective diplomacy and judgement when navigating difficult or sensitive questions., • Develops deep internal respect; able to mobilise and align cross‑disciplinary teams to solve problems, unblock work and deliver outstanding outcomes. Both knows when to have peoples backs, and knows when to demand more from them., • Mentors and develops junior team members, build up their confidence, presentation skills and commercial understanding., • Holds regular team check‑ins, setting clear objectives, monitoring progress and alters the direction of things when needed., • Oversees project and production delivery, creates collaboration across departments and adherence to agency processes, while knowing when to re‑set or adapt those processes to meet the needs of the business. Strategic Leadership & Sector Expertise • Fully immersed in the client’s business, with good understanding of FMCG categories, brand portfolios, competitive landscapes and commercial challenges., • Brings a strong grasp of consumer behaviour, retail environments, innovation cycles and performance metrics typical to FMCG clients., • Actively interrogates briefs, providing a clear point of view and shaping strategic direction in close partnership with the strategy team., • Leads the development of robust, insightful and culturally relevant strategies that drive brand growth and business impact., • Confidently presents strategic thinking, performance results and optimisation recommendations to senior client stakeholders., • Brings cultural fluency and inspiration into the work, ensuring ideas feel contemporary, meaningful and impactful for mass audiences. Financial & Commercial Management • Identifies and goes for opportunities to grow the client relationship and build wider agency by in., • Owns budgets, scopes of work and forecasts, with full responsibility for account health., • Demonstrates a strong understanding of different agency fee models and applies them appropriately across FMCG accounts., • Ensures internal forecasting is accurate and up to date, proactively managing risks and opportunities linked to growth or decline., • Uses agency tools and processes to ensure accounts are run efficiently and profitably., • Flags issues early and escalates pragmatically, always focused on solutions. Creative Leadership • Leads and energises creative development, championing bold, original ideas and nurturing them through to execution and client buy‑in., • Is a strong creative ally, championing ambitious ideas and helping to ensure they remain strategically grounded and commercially effective by being the no-all link between client and creative., • Clearly articulates how creative work ladders back to the brief, objectives and broader brand strategy — particularly within fast‑moving FMCG environments., • Presents creative work with clarity, confidence and passion to senior FMCG stakeholders., • Translates client feedback into clear, constructive direction for creative teams, protecting the integrity of the work. Experience wanted. • Significant experience in a Senior Account Director (or equivalent) role within a creative & integrated agency. This is a must for us in this role., • Solid FMCG experience is very very desired, with a strong understanding of the pace, complexity and commercial pressure of large-scale consumer brands.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Arabic speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About the Company Our wholesale team is growing, and we are looking for a passionate Account Manager to help continue driving Skinnydip forward! The role will be based at our Head Office in Camden, London and the ideal candidate will need to have had experience working within a fast-paced company in a similar position. The role will see you managing and working with some of the biggest retailers across the globe, with the aim of growing our Skinnydip offering within their stores. If you are a driven and motivated individual up for the challenge of working within a rapidly growing lifestyle style brand, then this is the role for you. Responsibilities • Responsibility in maintaining existing relationships with key retail partners, selling in our seasonal collections, and maximising new business opportunities with each partner., • Driving forward new business development in particular focusing on licensing opportunities with retail partners., • Solid understanding of the production process and Critical Path Management, • Ensure timely and successful delivery solutions according to each customer’s needs and objectives., • Report clearly the progress to internal departments and business executives., • Ensuring customer relationships are maintained and developed., • Liaise regularly with our suppliers in the Far East/India/Vietnam to negotiate commercial terms, ensure timely production and delivery of all orders., • Retain a very good relationship with Merchandising, Production and Design Team to ensure any production/delivery issues are dealt with and all orders run smoothly. Qualifications Minimum 4 years’ experience in working in a similar role, preferably within the fashion or consumer goods industry. Required Skills • Highly Driven and able to work under pressure to meet deadlines., • Ideally has previous experience working in licensing (brands such as Disney, Mattel or Hasbro), • Exceptional attention to detail and organisation skills., • Excellent knowledge in Microsoft Office, in particular Excel and PowerPoint., • Understanding of the order, production, shipping and invoice process., • Excellent communication skills both externally and at all levels internally., • Enthusiastic, self-confident and self-motivated., • Ability to work on an individual level as well as a team environment., • Proactive with problem solving skills., • Willing to adapt and take on new challenges and driven to continually improve., • Ambitious and entrepreneurial. The Skinnydip Experience – what we can offer you! • Progression and career development., • A bonus scheme that financially rewards based on individual and team performance., • A fun and relaxed office environment – just check out our TikTok!, • Unlimited Paid Holiday – yes that is correct!, • Flexi time – start early/finish early or start later/finish later, • Up to 50 WFH days a year, • Regular company social events., • Wine Time every Friday