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Put Customers First and Build Your Career in Customer Service Are you passionate about delivering exceptional customer experiences, not just fixing problems but understanding why they happen? Do you take ownership, think critically, and go the extra mile to make things right for the customer? We're recruiting for a leading online retail brand that truly puts the customer at the heart of everything they do. In this role, you won't just resolve queries, you will play a key part in improving the overall customer journey by identifying issues, investigating root causes, and helping shape better outcomes. Start Date: Monday 25th May Key Responsibilities Handle inbound and outbound customer queries across phone, email, live chat, and social media Guide customers confidently through their journey, providing clear, helpful advice Resolve issues efficiently while delivering a high-quality, empathetic customer experience Take ownership of problems and dig deeper to understand root causes to prevent repeat issues Work closely with suppliers and internal teams to ensure seamless service delivery Manage complaints with professionalism, empathy, and a solutions-focused mindset What We're Looking For A genuine passion for putting customers first and doing the right thing Strong problem-solving skills, with the curiosity to ask "why" and look beyond the surface Excellent communication and active listening abilities High attention to detail and the ability to manage multiple tasks effectively A positive, proactive attitude and team-oriented mindset Previous experience in customer service, contact centre, or retail support is preferred Location & Working Pattern Based in Edinburgh (Stockbridge area) Hybrid working available after initial training, with 2 days working from home 4-week initial training period on-site 1 in 3 Saturdays required after training Salary & Benefits £27,000 per annum Hybrid working model Structured training and onboarding programme Opportunity to build a long-term career in a customer-focused organisation Why This Role? This is more than a customer service role. It is an opportunity to be part of a business that treats its customers as its champions. If you are someone who cares about delivering meaningful experiences and improving how things are done, you will thrive here. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Position: Refrigeration Engineer Type: Permanent Location: Edinburgh area Salary: £42,000 - £43,000 PA plus £2,500 CO We are recruiting for an Refrigeration Engineer with a working history in PPM and reactive maintenance. The role is a permanent position working on a mobile basis across the East Central belt of Scotland. The core of the Refrigeration work will be maintenance (PPM and reactive), fridge, freezer and cooling units across food and retail estates. Duties: The Refrigeration Engineer will be required to perform the following: - provide maintenance, inspection and repair services to chillers, fridges, freezers and and cooling systems - complete PPM and reactive maintenance - complete small works, installation and refurbishment of cooling equipment - maintain and manage the records for all AC-R kit on the facility and provide a monitoring service for the critical maintenance schedules including F-Gas records - diagnose faults and leak repair - liaise with electrical building services and BMS teams, providing overlap where required - ideally to provide the site with refrigeration engineering advice based on current theory and knowledge - assist with general ad-hoc maintenance tasks where required Air Conditioning Engineer Requirements: - at least 2 years experience of PPM’s and reactive - experience of Commercial Refrigeration - building services knowledge and general HVAC-R - highly articulate and presentable with excellent customer facing skills - Chiller / refrigeration - IT literate and good record/data keeping skills - Qualified AC-R engineer - C&G/NVQ - F-Gas 2079 safe handling of refrigerants - valid driving license What happens now: If you are interested then please click the APPLY button now PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors. Please note if you have not heard from us within 5 days, then your application has not been successful. PRS is an equal opportunities employer

Job Title: Town Planner Location: Edinburgh Penguin Recruitment is delighted to be supporting a leading planning and strategic communications consultancy in the appointment of a Planning Consultant for its Edinburgh office. Our client is a highly respected consultancy operating across the UK and Ireland, providing commercially focused planning and development advice across a broad range of sectors including energy, infrastructure, residential, retail, commercial, industrial, healthcare, tourism, and leisure. This is an exciting opportunity for an ambitious planner to join a growing Scottish team and work on a diverse portfolio of projects throughout Great Britain, with clear opportunities for professional development and progression towards Associate level. The Role The successful candidate will work closely with senior planning professionals to assist in the delivery of a wide range of planning projects across Scotland and the wider UK market. Responsibilities will include: • Assisting in the preparation and submission of planning applications and supporting documentation * Supporting project delivery across a variety of development sectors * Undertaking planning research, site appraisals, and policy reviews * Liaising with clients, consultants, and local authorities * Supporting business development activities and helping to grow the Scottish presence of the business * Managing project workloads and contributing to successful project outcomes * Assisting senior team members in the delivery of strategic planning advice Candidate Requirements The ideal candidate will: • Hold a degree or postgraduate qualification in Town Planning or a related discipline * Have a minimum of 2 years' post-graduation professional planning experience * Be MRTPI qualified or working towards Chartership * Possess strong working knowledge of the Scottish planning system * Have experience within a planning consultancy, local authority, or development environment * Demonstrate excellent written and verbal communication skills * Have strong organisational, analytical, and problem-solving abilities * Be commercially aware and client focused * Possess excellent IT skills including Microsoft Word, Excel, and PowerPoint * Hold a full UK driving licence and have access to a vehicle Experience of the English planning system would also be advantageous. Benefits • Competitive salary package * Excellent opportunities for career progression and professional development * Exposure to a diverse range of high-profile projects across multiple sectors * Collaborative and supportive team culture * Opportunity to work closely with experienced planning professionals * Ongoing CPD and chartership support * Flexible and dynamic working environment This is an excellent opportunity for a motivated planner looking to develop their career within a respected and growing consultancy environment in the Scottish market. Interested? The hiring manager is looking to meet suitable candidates ASAP.

A fantastic opportunity for a Fitness Instructor to join our team at Kimpton Charlotte Square on a 24-hour per week contract! You will earn £13.20 per hour , plus additional incentives for picking up classes , and you can earn additional incentives for 1-2-1 training sessions if you are Fitness Level 3 qualified ! Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa we cover it all! Whats in it for you as our Fitness Instructor : Becoming part of the IHG Hotels & Resorts family, one of the worlds leading hotel companies - which means global opportunities . Complimentary stay for you+1 in our Hotel upon successful completion of probation , generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property. Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice Wagestream • a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. Apart from Meals whilst on duty, we also provide every employee company sick pay and life insurance, Mental Health First Aiders on Duty, and access to Employee Assistance Programs. 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) & Enhanced Family Leave (you can ask more details at the interview). Amazing discounts for our hotels and restaurants around the world, plus discounts from over 15,000 stores all the way from retail to cinema! Dont forget, bring your friends and take part in our generous Refer a Friend programme! As a Fitness Instructor, youll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences. Your main duties and responsibilities will be supporting the overall guest experience in our Spa and Leisure setting through answering guest queries; being knowledgeable about Health and Safety regulations; taking fitness classes with our guests; ensuring our fitness areas are clean and safe and going above and beyond to make sure guests leave with a smile. To succeed as a Fitness Instructor , you will need: Experience as a waiter/waitress or server ideally in a 4 or 5* Hotel An eye for detail - you will make sure our breakfast service is up to Kimpton standards Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection. A warm and authentic personality, with a can-do attitude and commitment to service. Overall, you will be willing to work within our team to embrace our service and delight our guests At IHG , we believe theres Room for You: Room to Grow (providing career development and learning opportunities), Room to Belong (fostering an inclusive environment where diverse employees can be their authentic selves), and Room to Make a Difference (empowering employees to have an impact on the guest experience and the business). At Kimpton , our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and its why youll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests! Our passion is YOUcome as you are! If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as a Fitness Instructor! You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. TPBN1_UKCT

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career TPBN1_UKTJ

We’re looking for a high-performing Sales Manager to drive growth, build strategic partnerships, and lead enterprise sales initiatives within the retail sector. Build relationships with senior stakeholders and decision-makers. Knowledge of digital transformation (e-commerce, supply chain, payments

This role will work closely with delivery, sales, pre-sales, and technology practices, in line with the ambition to grow the business and become a leading global technology partner. Intellias is looking for a highly motivated and creative individual to join our team as Technology Director, with a st

Vpz-Vape-Shop is seeking an experienced IT Project Manager to oversee critical technology projects in a fast-paced retail environment. Candidates should have over 6 years of IT project management experience, particularly in retail, and strong expertise in retail systems. This role requires excellent

The successful applicant should have previous cleaning experience in a similar environment and have a friendly, outgoing, and flexible attitude with effective written and oral communication skills. The main duties of these posts will include general cleaning duties and any other duties which come un

To assist in the provision of a high quality cleaning service within Council buildings. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. Please note: PVG member’s records are constantly updated with any new vetting information t

We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You may not know much about Travis Perkins, but if you look a bit closer you might be surprised, despite our size, we have the values of a famil

Equalities monitoring will be conducted to ensure a fair and equitable process with screening being carried out to anonymise sensitive information such as age, gender and disability. We have an excellent opportunity for a number of cleaning positions available across East Dunbartonshire within our E

If, like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full benefits package and a salary that grows with you as you grow in our business. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome a

By registering with Office Angels, you'll benefit from the support of a dedicated and experienced recruitment consultant, access to expert interview guidance, regular insights into the local job market, and ongoing feedback throughout your assignment and beyond. We respect and appreciate people of a

Whether you're assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill develo

We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth. While we must balance such requests wit

As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Must complete The British Institute of Cleaning Services, Cleaning Operators Proficiency Certificate, Stage 1 w

What matters most is your positive attitude, strong work ethic, and ability to work well with others. In this vital role, you’ll help maintain a clean, hygienic, and positive environment for children, staff, and visitors – ensuring our schools are places where people feel valued and cared for. W

This is a vital position, which will ensure the information security of residents and colleagues across more than 250 care homes and hospitals across the UK. We have a rare opportunity for an IT Security Officer to join us on a permanent basis. Collaborate with stakeholders to enhance cybersec

A vacancy has arisen for the position of Security/Customer Service Officer within Multrees Walk, Edinburgh's luxury shopping destination. CCTV monitoring (by suitably trained person, SIA badge). The successful applicant should be flexible, enthusiastic, and preferably have experience in the security

What You'll Do Build and raise sales invoices ensuring accuracy and timely submission Check that all sales orders are received and correctly matched to sales invoices Reconcile remittance advices against sales invoices Maintain and organise Sales Ledger and Purchase Ledger filing Work collabora

Palmaris Services Ltd is an independently owned facility services group dedicated to supporting businesses through comprehensive security, cleaning, mechanical and electrical, and environmental solutions. Our commitment to quality and performance management ensures we deliver cost-effective and reli

No two days are the same here at Savers and the ideal Apprentice Retail Savers Sales Assistant has a positive can-do attitude, who loves getting involved and working as part of a team. The challenge doesn’t stop there – our SAs are well known in their store, as they get the opportunity to connec

Temporary ongoing work with no end date.

In this high-profile security officer role, you'll ensure the security and safety of the people and premises at a prestigious client site. An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including:. Responding to security incidents.

If you love interacting with customers, driving sales, and showcasing products with confidence and energy, this is the perfect opportunity for you. Enhance product visibility and drive sales by leveraging your engaging personality to influence purchase decisions and build brand loyalty. Act as the f

Manpower Scotland are currently recruiting on behalf of a well-established food production client for a Site Services Cleaner to join their busy site on a temporary ongoing booking. This is a great opportunity for a reliable and hardworking individual looking to work within a fast-paced production e

Whether it's a quick grab-and-go snack or a hearty lunch, with. Ensure all complaint handling is dealt with professionally and in line with procedures. To maintain client and Elior UK confidentiality and security at all times.

ICTS are in the process of recruiting full time experienced security officers to operate on our contract with a high-profile financial institution in Edinburgh. The position requires dedicated security professionals who are able to maintain high standards of performance, discipline and appearance. S

Your responsibilities will include: Providing a warm, professional reception for visitors, parents, and staff Effectively managing phone calls, emails, and general enquiries Supporting day-to-day administrative functions of the school office Coordinating reports, correspondence, and events for the

To work with or develop suitable strategies & reservation that optimise restaurant capacity. Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform. Key responsibilities of the GAUCHO Head Receptionist.

As the Receptionist Administrator you will be responsible for: Welcoming visitors Answering telephone calls, passing on messages and dealing with enquiries Scanning and distribution of incoming mail Administration support including preparing letters and enclosures for posting to clients and emailin

The ideal candidate will have excellent communication and people skills, a professional attitude, and the ability to work efficiently in a busy office setting. This is an excellent opportunity for someone with strong customer service skills who enjoys working in a professional corporate environment.

Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far

Your responsibilities will include: Providing a warm, professional reception for visitors, parents, and staff Effectively managing phone calls, emails, and general enquiries Supporting day-to-day administrative functions of the school office Coordinating reports, correspondence, and events for the

As a key member of the onsite team, you'll play a vital role in making the community feel like home. Are you passionate about people, community, and creating unforgettable living experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the temp oppo

This role is being advertised by Brightwork who are recruiting for our Prestigious Retail client in the centre of Edinburgh Area who require a temporary Night Shift cleaner for their site. This role requires the use of radio to keep in contact with other cleaners and supervisors so applicants must b

Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. That is why we offer a competitive compensation and benefits package, which includes:. With us you will benefit from a wide

Its a hands-on, fast-paced role thats never boring and packed with chances to learn. We see our Apprentice Sales Assistants as future Team Leaders, and well give you everything you need to grow—with brilliant training, and real opportunities to progress. Here's the exciting bit… A great day incl

We now have an exciting, permanent vacancy for a Sales Assistant within our Architectural Coatings division. Competitive starting salary with yearly reviews. Competitive bonus structure starting at 15% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget.

Working in retail as a Topps Tiles Sales Assistant really is unlike any other retail job. Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 300 stores nationwide and a team of 1,600 dedicated experts,

A reputable recruitment agency is currently seeking experienced DBS Cleaners to work across sites in and around Dudley. Monday to Friday ongoing work available (some sites may offer extended opportunities). Overtime opportunities available at select locations.

Working in retail as a Topps Tiles Sales Assistant really is unlike any other retail job. Topps Tiles is the UK’s number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 300 stores nationwide and a team of 1,600 dedicated experts

You will be self-motivated, able to use your own initiative and work with minimal supervision. Maintain cleanliness of site offices by vacuuming, mopping, wiping and polishing. Ensure litter and waste is removed and disposed of correctly at the designated collection points.

This is a physically demanding, outdoor role ideal for reliable candidates who are comfortable with manual work and want to make a visible difference to local communities. Pertemps Scotland are currently recruiting multiple Street Cleaning Operatives for our public sector client to support a busy wa