Senior customer success manager jobs in Nottingham - Page 2Create job alerts

Vickerstock are proud to be working in partnership with a well-established and growing supplier to UK food and drink manufacturers to recruit a Senior Customer Development Manager to drive sustainable commercial growth across a portfolio of B2B customers. Senior Customer Development Manager – B2B.

General Manager (Business Development Manager) – Furnishing Fabrics. Hybrid: 2 days office / 3 days visiting customers & sales team. Looking for a commercially sharp, people-first General Manager to help take this thriving 7-figure business into the 8-figure future it deserves.

The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Track and report o

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

A leading communications infrastructure company is looking for a Customer Success Manager who will partner with Account Management. The ideal candidate will have experience in customer success management and strong interpersonal skills. This role involves driving operational performance, providing r

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Senior Customer Success Manager. Measure success: Track and report key metrics, includi

Experience as a Customer Success Manager or Account Manager in B2B SaaS, ideally with complex products. We are looking for a commercially driven Customer Success Manager who will lead onboarding, engagement, pilot conversions, renewals, and upsell across our customer base. Customer Success Manager �

A digital marketing company is looking for a Senior Customer Success Manager to enhance customer relationships and drive retention. This role involves developing success strategies, engaging with customers to achieve their goals, and collaborating with internal teams.

A leading payment technology firm in the UK seeks a Senior Customer Success Manager to lead the Customer Success function and manage a team. Ideal candidates will possess 5+ years in Customer Success, strong leadership skills, and experience in fintech, payments or SaaS industries. Responsibilities

Successful candidates will have over 5 years in Customer Success, strong collaboration skills, and a drive for client success. A leading software company in Greater London is seeking a Customer Success professional to drive product engagement and customer retention. The role is based on-site with a

A leading AI solutions provider is seeking a Customer Success Manager to manage enterprise customer relationships. The ideal candidate has 4-8 years of experience in Customer Success or Account Management in a SaaS or AI-driven environment and possesses strong communication skills to convey business

Be a true customer champion, supporting a customer‑centric culture across the function and bringing in new thinking/trends related to customer feedback from outside the organisation. Senior Customer Feedback Manager. This is a brand‑new role in the Group Customer and Marketing function where you

We're looking for a Customer Success Manager to join our thriving Customer Success team at Board Intelligence. Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, regular check-ins, and delivering a co

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. We’re looking for an incredible Customer Success Manager from a tech background, who demonstrates both technical and commercial acumen. Act as the prima

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Become the customer advocate in HiBob, collaborating with our Product, Development, Marketing and Sales teams.

Manage relationships with customers, representing their interests and actively listening to determine just how the company can help them and cross sell their services. Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the companys compe

A tech company specializing in AI is seeking a Customer Success Representative to manage a portfolio of 200+ high-volume SaaS accounts. The role involves ensuring customer engagement, retention, and satisfaction while guiding customers to leverage Ultralytics' tools effectively.

A GitHub CSM uses a data-driven approach, adapts customer success plans and timelines to meet relevant customer business goals measured by business Key Performance Indicators (KPI’s), success measures, and customer expectations. Using a data-driven approach, adapts customer success plans and timel

A hospitality tech firm is seeking a Senior Customer Success Manager to lead a portfolio of Mid-market customers. The ideal candidate will have 5 to 8 years of experience in SaaS Customer Success and a data-driven mindset. In this London-based role, you will drive customer retention and satisfaction

Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations – all working together help our customers secure and accelerate their business. In Customer Success, Account Management, or other post‑sales customer‑facing role. You w

A vibrant tech scale-up is seeking a Customer Success professional to drive customer satisfaction and retention across the DACH region. The ideal candidate will have proven experience in SaaS customer success, managing Enterprise accounts in various industries.

The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. Maximise customer renewals via successful onboarding and user en

As a Customer Success Manager, you will be responsible for ensuring that clients receive a seamless, personalised experience with Redefining Living. We are on a mission to transform home care services, and we’re looking for an experienced Customer Success Manager to join our team. Proven experienc

A fast-scaling tech company in Greater London is seeking a Customer Success Manager to oversee customer journeys from onboarding to renewal. The ideal candidate will have over 2 years of experience in customer success or account management and possess excellent communication and organisational skill

This role is ideal for someone with a strong background in Customer Success, Account Management, or Business Development who thrives in a dynamic, customer‑centric environment. Contribute to improving Customer Success best practices, identifying operational gaps, and enhancing workflows. Growth (S

As Vanta’s Customer Success Manager within the Customer Success Advisory, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. As Vanta’s Customer Success Manager within the Customer Success Advisory (our

Our Customer Success Manager will be an integral part of our global Customer and Product Success team. We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. We are a team of Customer Success professionals

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes including projects such

A leading software company is seeking a Customer Success Manager to strengthen relationships with top customers. The role involves onboarding new clients, providing support, and ensuring customer satisfaction. Ideal candidates will have over 4 years in a technical customer-facing role, preferably in

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Build scalable processes that increase efficiency and create clarity across Customer Success. Customer Success Operations, Revenue Operations, or GTM Operation

A dynamic AI solutions company in Greater London is seeking a Customer Success Manager to ensure clients derive maximum value post-sale. Ideal candidates will have 3+ years in customer success within a tech environment and communicate effectively in English, French, and Italian.

Senior Technical Manager - Fresh Produce (Customer-Facing). We're looking for a Senior Technical Manager who thrives in a fast-paced environment, builds strong retailer relationships, and drives excellence in food safety, quality, and compliance every single day. Hosting and leading customer visits,

A leading social impact company in London is looking for a Customer Success professional to build relationships and drive adoption of their innovative AI products. You'll be instrumental in securing expansions for the product and advocating for customer needs, all while contributing to significant s

A leading software development platform is seeking a Senior Customer Success Manager to guide enterprise organizations through their digital transformation journeys. The role emphasizes driving customer adoption and long-term success with the platform while mentoring peers and engaging with senior s

Customer Success Manager_December 2025 Leadership and Knowledge Sharing. The Client Success Manager (Lead Analyst) plays a pivotal role in ensuring clients realise maximum value from the StarCompliance platform. Mentor analyst and senior‑level team members and support onboarding of new colleagues.

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Ideals is a global

As a Customer Success Manager, you will oversee customer retention by engaging regularly with both new and existing clients across their entire journey, providing expert guidance and implementing best practices that enhance the customer experience. Minimum 3 years’ experience in customer‑facing

We are looking for a motivated Customer Success Manager to support and grow an existing portfolio of B2B enterprise customers in a modern, technology-driven environment. At least three years of experience in Customer Success, Account Management, or a comparable role, or a relevant degree with practi

Government Customer Success Manager. Government Customer Success Manager. A short take‑home task based on a realistic government customer scenario, designed to understand how you think about adoption, value, and long‑cycle customer success.

A dynamic software solutions firm in London seeks a proactive Customer Success & Marketing Manager to coordinate marketing campaigns and manage customer relationships.

Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries. Craft and execute on cohesive CS playbooks for key stages across the customer lifecycle such as up

You’ll join Risk Ledger as a Customer Success Manager focused on our predominantly Public Sector customers, across mid‑market to enterprise accounts. Our team and customer base are growing quickly, and you’ll step into a role where you can design and improve our Customer Success approach, not

A financial technology company is seeking a Customer Success Manager to enhance client relationships and drive product usage growth. The ideal candidate will have at least 2 years of experience in account management or customer success, a deep understanding of financial markets, and effective commun

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction surveys, support Customer Innovation Workshops. Aimie enables finance, sales, and customer-facing teams to unlock working capital and strengthen resilience. Be the voi

As a Customer Success Manager, Growth at Contentful you will work directly with our EMEA customers to maximize value from our platform and deliver a stellar experience. Customer Success Management or Account Management). Customer‑first mindset, winning by helping customers succeed.

Partner closely with the entire Customer Success organization to provide a world‑class customer experience. In this role, you will report to the Manager, Customer Success and Support. Work to reduce time to value for the customers by guiding operational workflows for the customers.

Join a small, but growing Customer Success function, taking ownership of a critical book of valuable clients worth around £600k ARR. Prior experience and success in a start-up or scale-up environment. A natural communicator who enjoys spending time with customers and building strong relationships.