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Line IT Service Desk Engineers.

A first-class hybrid service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user support and system performance. We are looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. To ensure success

We are seeking a proactive and technically capable IT Service Desk Analyst to join our busy support team. You will deliver remote and onsite technical assistance across a wide range of client environments, working on a fast-paced service desk with exposure to varied infrastructures and technologies

In this pivotal role, you’ll manage and mentor a team of Service Desk Analysts, ensuring efficient service delivery and outstanding customer experience. Lead, support, and develop the Service Desk team. Build strong relationships with stakeholders and champion customer service excellence.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisat

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers. You'll be an integral part of the global Service Desk team, solving IT related issues for

As IT Service Desk Analyst, you will act as the first point of contact for 280 users, based across 4 offices, to report IT related issues and faults. Maintain a high degree of customer service and adherence to ITIL service management principles, taking ownership of incidents and requests, and being

A large managed service provider in the UK is seeking a proactive Service Desk Analyst to join their team.

A leading IT service provider in the United Kingdom seeks a Service Desk Analyst. The ideal candidate thrives in a busy environment, possesses exceptional customer service skills, and demonstrates strong troubleshooting capabilities. Strong ITIL knowledge and experience with service management tools

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Line IT Service Desk Engineers. Duties and Responsibilities of their 2nd Line IT Service Desk Engineer:.

Technical Support Engineer / Service Desk - (1st & 2nd Line).

Our Service teams sit within the Technology and Operations pillar, delivering end to end support for our users and includes the Global Service Desk, 2nd line, Mac and Application Support teams, Operations and Software Compliance team. Kickstart Your Career in Tech, join Our Service Desk Team!. Are y

Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Key

A national health organization in the UK is seeking an experienced IT Support Technician to provide user support services across various platforms.

An IT service company in Manchester is seeking an IT Service Desk professional to deliver hands-on support to internal business users. This role involves troubleshooting issues, managing IT asset registers, and supporting Microsoft 365 and Azure services. The ideal candidate has over 5 years of expe

Information Technology Service Desk Manager. Oversee service delivery including help‑desk setups, new‑starter onboarding, and application support. Knowledge_UserExperience" of IT service management, security, compliance frameworks and a track record of driving process improvements.

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi‑site environment. Job Title: IT Service Desk Analyst. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and r

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge and

A leading managed service provider in Greater London is seeking an experienced Network Engineer to join their team.

A leader in renewable energy is seeking a Senior IT Service Desk Analyst to join their team in Glasgow. Strong experience in Windows operating systems, Active Directory, and customer service is essential.

Manage and triage service desk queues effectively, maintaining SLA compliance. A highly successful and rapidly growing MSP and Technology provider are looking for a seasoned Network Engineer to join their Service Desk and Projects team. This MSP is looking for a motivated Service Desk Network Engine

As a Service Desk Analyst your key responsibilities will be:. Prior experience in a Service Desk Support role. Hiring Manager & a Senior Service Desk Analyst.

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalat them t

We are looking for enthusiastic, flexible staff to join the Digital Service Desk team as a Service Desk Analyst via our Temporary Workforce Services team. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclos

Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. We are recruiting for a key position in our Global IT service desk team. Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and a

An established organization in West Sussex is seeking a Service Desk Analyst to join their IT team. If you thrive in a busy service desk environment and care about user experience, this opportunity is worth exploring.

Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End User Computing, Service Desk

We are looking for a Service Desk Analyst to join our Health and Care service desk team providing support to our GP Electronic Record customers. As a Service Desk Analyst you will provide 1stline support for our Service Desk, communicating with customers via telephone, email, and using out support p

Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers. Being the subject matter expert within the Service Desk for a defined list of systems and

The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills

This is an excellent opportunity for an experienced Service Desk professional who thrives in a fast-paced environment and enjoys solving technical problems while delivering outstanding customer service. Comfortable working under pressure in a busy Service Desk environment. Proven experience working

Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed in the Service Desk IT service management tool, while delivering excellent and clear communications of incidents, service requests and service updates to our c

A healthcare organization in the UK is seeking an IT Service Desk Engineer to provide technical support and resolve hardware/software issues through an in-house ticketing system. Ideal for those passionate about customer service in a dynamic setting.

Service air conditioning (AC) and fan coil units (FCU), among other tasks.

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst. About the Service Desk Analyst role.

A leading insurance firm in London seeks a Service Desk Manager to oversee the Service Desk function and lead a 3rd party team. This position offers the opportunity to shape the Service Desk's future while collaborating with cross-functional teams. The ideal candidate should have a strong Service Ma

A recruitment agency is seeking a Service Desk Analyst to join a mission-driven team in Gloucestershire.

A dynamic IT support firm in the East Midlands is seeking an experienced IT Supervisor to manage their service desk and support operations. The role includes leading a dedicated team, overseeing daily operations, and providing expert support for various IT services.

We are seeking a proactive, customer-focused and dedicated Deputy Shift Leader Service Desk Support Engineer to support the Shift Leader in overseeing the daily operations of our Service Desk providing 24/7/365 support for end users. This is a fantastic opportunity for an experienced service desk pr

A health and social care charity is seeking an IT Service Desk Team Lead to oversee daily operations and ensure outstanding technical support. The role involves managing a team of Service Desk Analysts and requiring strong ITIL knowledge, leadership skills, and a customer-focused approach. Applicant

A dynamic IT services provider in Manchester is seeking an IT Service Desk Team Leader to lead and develop teams delivering exceptional IT support. This role involves managing performance, resolving technical escalations, and shaping service delivery processes.

Proven track record managing Service Desk or Endpoint teams in a remote‑first, global environment. Lead day‑to‑day IT operations for Service Desk and Endpoint management. Strong understanding of ITIL or ITSM practices and service delivery metrics.

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients.

A leading technology service provider in the United Kingdom seeks a Senior Service Desk Engineer. This critical role demands providing exceptional service desk support to clients across various platforms. This position offers a chance to enhance customer satisfaction and improve service delivery sta

An employment agency is recruiting a 1st Line Service Desk Engineer for a growing IT team in Plymouth.