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Service Desk Engineer - Preston Brook. IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. Prioritise and manage workflow through the ITSM system (ServiceNow).

As a Service Desk Analyst, you will diagnose and resolve a wide range of hardware, software, and network issues, manage support requests through our IT Service Management platform, and deliver an excellent customer experience. Experience working in an IT Service Desk or similar technical support env

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. Assist with operational Service Desk cover

My client is a well-established workplace services provider and subsidiary of a major global technology brand. You'll be responsible for making sure client accounts are properly looked after — that means keeping on top of service calls, ensuring nothing gets missed, and being the reliable point of

A leading IT support services provider in England is seeking a dedicated Service Desk Engineer.

The role involves overseeing the Service Desk ITSM service, managing a team, and collaborating with suppliers for hardware and software solutions.

The Stroke Association in the UK is seeking an Infrastructure & IT Service Desk Manager to lead and enhance core technology services across the organization. The role requires strong knowledge of Microsoft technologies including Office 365, significant experience with cloud platforms such as Azure o

Leading and managing the Service Desk end‑to‑end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, working closely with Service Delivery colleagues on continual improvements, helping to improve the knowledge‑base & documentation maintenance, coordinating Major Inc

Experience in Service Desk (remote supporting users using tools such as Microsoft System Center Configuration Manager (SCCM), Quick Assist. Experience in the usage of service desk ticketing system to handle incidents and requests. We are looking for an experienced IT Service Desk Support Engineer wi

IT Service Desk environment (ideally within professional services or legal). Managing and resolving Service Desk tickets quickly and professionally. Experience supporting hardware including laptops, iPhones, and desktop setups.

Experience with IT Service Management tools, such as Jira, Remedy, ServiceNow or equivalent platforms. Experience managing or running a Help Desk within an operational environment. This will underpin essential services; including.

Acora - IT, Cyber & AI is looking for a Service Desk Analyst in Greater London to provide IT support across various technologies. Responsibilities include diagnosing IT issues, managing Helpdesk cases, and contributing to continuous departmental improvement.

This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead, mentoring one member of the team. Two years plus of working in an IT service desk environment with good technical skills in:. Hardware - des

Monitoring Service Desk Performance – Monitoring the workflow and using helpdesk systems to extract performance information to validate that SLAs are being met, such that the Service Desk Team are effective and efficient in their activities. Leadership Collaboration – To ensure vital success of

Join a Leading IT Support Team as a Service Desk Engineer - Be the First Point of Contact! Are you passionate about delivering exceptional IT support? Our client, a trusted provider of managed IT services, is seeking a dedicated Service Desk Engineer to join their dynamic team on the outskirts of Ha

Rippling is looking for a Service Desk Team Leader to ensure efficient service desk operations within a global context. This pivotal role involves leading a high-performing ICT support team, managing incidents in line with service level agreements, and enhancing service standards through continuous

A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts. The ideal candidate has a strong background in IT support with proficiency in Microsoft 365 and a user-centric approach to service delivery.

Norstella is seeking a Tech Lead for their Service Desk in London, responsible for overseeing L2 IT Operations across multiple time zones. The ideal candidate will have 5-8 years of IT Operations experience and 2-4 years in leadership, particularly with ServiceNow workflows and Entra ID administrati

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide coaching and mentoring of Service Desk Engineers and deputise for the Service Desk Team Leader, as required. The primary tasks of a Senior Service D

Wavenet, located in the United Kingdom, is seeking a Service Engineer to enhance support processes and address customer queries within a busy Service Desk. The position emphasizes customer satisfaction and professional service delivery.

Technical Service Desk Analyst. Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems, and grow your technical skills through continuous learning?. You will work within a collaborative team, contributing to shared goals w

A Managed IT Services provider is seeking a Level 2 Service Desk Consultant to handle technical incidents escalated from the 1st Line team. The role involves diagnosing issues across on-premise infrastructure and cloud environments, ensuring timely resolution while delivering excellent customer serv

As Service Desk Manager, you will play a key role in ensuring the smooth running of the service desk while supporting and developing a team of engineers. Monitoring ticket queues, escalations, and service performanceImproving service desk processes, workflows, and documentation. A growing Managed Se

KAG Recruitment Consultancy is looking for a Service Desk Team Leader in Birmingham. This hands-on leadership role involves guiding an IT Service Team and improving service delivery. Responsibilities include motivating the team, managing IT processes, and producing service performance reports.

As an IT Service Desk Lead you are responsible for managing the day-to-day operations of the IT Service Desk team in the UK, ensuring timely and effective resolution of incidents and service requests. Provides day‑to‑day leadership and guidance to service desk, ensuring operational coverage and

Aspire Rec2Rec is looking for a skilled Service Desk Engineer (1st/2nd Line) to join a leading IT service provider in the United Kingdom. Candidates should have at least 12 months of helpdesk experience, with skills in Windows 10/11 support, networking, and cybersecurity solutions. In this role, you

Ipsum Utilities Limited is looking for an IT Service Desk Analyst based in Aldershot.

As a IT Service Desk Technician you will act as first line support for university staff, student, and visitors, utilising various communication channels such as live chat, self service, telephone, email, and in person interactions to meet user requests, provide assistance, and resolve incidents and

A leading global sports platform is seeking an experienced Service Desk Analyst III to deliver exceptional technical support.

Deckers Brands is looking for an IT Service Desk Engineer for a 12-month contract in Greater London.

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support.

A leading IT service provider is seeking a Customer Service Team Leader to drive exceptional service delivery and manage a high-performing team at their London office.

Experience providing 1st and 2nd line IT Service Desk support in a professional environment. IT Service Desk Analyst - Permanent - London - £49,000 per annum. A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis.

As the IT Service Desk Engineer of UK & EMEA, you will be responsible for the end‑to‑end delivery of all IT services required to successfully open new retail stores across the UK and mainland Europe. IT Service Desk Engineer – Retail (12 months FTC).

As a 2nd Line Service Desk Engineer, you will be a key member of the Service Desk, taking ownership of a wide range of technical issues—from straightforward service requests through to complex troubleshooting and resolution. Syntax Integration is a boutique Managed Services Provider delivering hig

Doherty Associates is seeking a customer-oriented professional for a Service Desk Team Leader position in Greater London. In this role, you will lead a talented team, inspire excellence in customer service, and collaborate closely with management.

Clear progression path to become a Senior Service Desk Analyst or transition into trading support as you grow. Job Title: Service Desk Analyst. When you spot an issue on the trading floor, do you want to be the one everyone turns to, especially when the pressure is on and the stakes couldn’t be hi

A leading technology provider in the financial services sector is seeking a Technical Support Specialist. Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues.

Deckers Brands is seeking an IT Service Desk Engineer in Greater London. The role involves delivering IT services for new retail stores across the UK and EMEA, managing IT infrastructure readiness, and ensuring compliance with IT standards.

Interaction Recruitment is seeking Hungarian-speaking Service Desk Advisers to join a specialist IT company in Peterborough. Candidates should be fluent in English and Hungarian and possess strong customer service skills.

Service Desk Engineer - Security Cleared. Service Desk Engineer – Security Cleared. Service Desk Engineer – Security Cleared is required for a UK-based technology organisation delivering advanced engineering, cyber, and data‑driven solutions to government and commercial clients.

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group.

The ideal candidate will have experience in a customer service setting, possess excellent communication skills, and be adept at multitasking. Ambitions Personnel is seeking a proactive Help Desk Assistant to join their team in Nottinghamshire. In this role, you will act as the first point of contact

Manage incidents and service requests efficiently, ensuring prompt resolution and excellent customer service. Experience using IT Service Management (ITSM) tools, with strong problem-solving skills and a logical approach to diagnosing technical issues. A collaborative approach with a strong understa

The Financial Times group is seeking a Service Desk Associate to provide first-line technical support within their Global Service Desk team. This entry-level position focuses on assisting colleagues via various channels, like phone or chat, resolving issues, managing support requests, and ensuring e

The ideal candidate will have over 5 years of experience in a service desk setting and demonstrate strong leadership skills. A leading technology provider in the United Kingdom is seeking a Service Desk Manager to oversee a team of support engineers.

LEK is hiring a Service Desk Analyst I for their London office. This role involves providing face-to-face customer service and level 1 support to global staff.

A technical recruitment agency is seeking a Technical Service Desk Analyst in Bromsgrove, offering a hybrid work model with 3 days in the office. Ideal candidates will possess strong communication and problem-solving skills, and preferably relevant experience or certifications in ICT service deliver