Service desk jobs in Exeter - Page 3Create job alerts

You should have experience working in a service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. Deliver a high standard of customer service. Job Title: Second Line Helpdesk Engineer.

As a Service Desk Analyst, you will diagnose and resolve a wide range of hardware, software, and network issues, manage support requests through our IT Service Management platform, and deliver an excellent customer experience. Ready to make a difference? Join us as our Service Desk Analyst. Resolve

Zenzero is seeking a Senior Service Desk Engineer in the United Kingdom to lead and maintain effective service desk operations. In this role, you will resolve complex tickets, mentor the Service Desk team, and ensure compliance with KPIs and SLAs.

South London and Maudsley NHS Foundation Trust is seeking an IT Service Desk role focused on providing support through various channels including phone, email, and IM.

Merlin Entertainments is looking for a Technology Operations Technician at Alton Towers.This full-time position requires strong technical expertise, with responsibilities including resolving technical issues, mentoring junior staff, and supporting IT projects.Candidates must possess a minimum of 2 y

This role involves collaborating with Service Desk teams to streamline operations, utilizing ConnectWise RPA tools, and maintaining automation solutions. A leading networking company is seeking a proactive Automation Engineer to enhance IT services through automation workflows.

The Stroke Association in the UK is seeking an Infrastructure & IT Service Desk Manager to lead and enhance core technology services across the organization. The role requires strong knowledge of Microsoft technologies including Office 365, significant experience with cloud platforms such as Azure o

Leading and managing the Service Desk end‑to‑end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, working closely with Service Delivery colleagues on continual improvements, helping to improve the knowledge‑base & documentation maintenance, coordinating Major Inc

Experience in Service Desk (remote supporting users using tools such as Microsoft System Center Configuration Manager (SCCM), Quick Assist. Experience in the usage of service desk ticketing system to handle incidents and requests. We are looking for an experienced IT Service Desk Support Engineer wi

IT Service Desk environment (ideally within professional services or legal). Managing and resolving Service Desk tickets quickly and professionally. Experience supporting hardware including laptops, iPhones, and desktop setups.

Experience with IT Service Management tools, such as Jira, Remedy, ServiceNow or equivalent platforms. Help Desk and ITSM performance, trends and key metrics. Experience managing or running a Help Desk within an operational environment.

Acora - IT, Cyber & AI is looking for a Service Desk Analyst in Greater London to provide IT support across various technologies. Responsibilities include diagnosing IT issues, managing Helpdesk cases, and contributing to continuous departmental improvement.

This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead, mentoring one member of the team. Two years plus of working in an IT service desk environment with good technical skills in:. Hardware - des

Leadership Collaboration – To ensure vital success of your service desk, collaboration with your service desks technical lead and service support lead will be required. Monitoring Service Desk Performance – Monitoring the workflow and using helpdesk systems to extract performance information to

Join a Leading IT Support Team as a Service Desk Engineer - Be the First Point of Contact! Are you passionate about delivering exceptional IT support? Our client, a trusted provider of managed IT services, is seeking a dedicated Service Desk Engineer to join their dynamic team on the outskirts of Ha

Rippling is looking for a Service Desk Team Leader to ensure efficient service desk operations within a global context. This pivotal role involves leading a high-performing ICT support team, managing incidents in line with service level agreements, and enhancing service standards through continuous

A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts. The ideal candidate has a strong background in IT support with proficiency in Microsoft 365 and a user-centric approach to service delivery.

Norstella is seeking a Tech Lead for their Service Desk in London, responsible for overseeing L2 IT Operations across multiple time zones. The ideal candidate will have 5-8 years of IT Operations experience and 2-4 years in leadership, particularly with ServiceNow workflows and Entra ID administrati

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. The primary tasks of a Senior Service Desk Engineer in addition to those of Service Desk Engineer include:. You will provide coaching and mentoring of Service Desk E

Wavenet, located in the United Kingdom, is seeking a Service Engineer to enhance support processes and address customer queries within a busy Service Desk. The position emphasizes customer satisfaction and professional service delivery.

Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems, and grow your technical skills through continuous learning?. Technical Service Desk Analyst. You will work within a collaborative team, contributing to shared goals w

A Managed IT Services provider is seeking a Level 2 Service Desk Consultant to handle technical incidents escalated from the 1st Line team. The role involves diagnosing issues across on-premise infrastructure and cloud environments, ensuring timely resolution while delivering excellent customer serv

As Service Desk Manager, you will play a key role in ensuring the smooth running of the service desk while supporting and developing a team of engineers. Monitoring ticket queues, escalations, and service performanceImproving service desk processes, workflows, and documentation. A growing Managed Se

KAG Recruitment Consultancy is looking for a Service Desk Team Leader in Birmingham. This hands-on leadership role involves guiding an IT Service Team and improving service delivery. Responsibilities include motivating the team, managing IT processes, and producing service performance reports.

As an IT Service Desk Lead you are responsible for managing the day-to-day operations of the IT Service Desk team in the UK, ensuring timely and effective resolution of incidents and service requests. Provides day‑to‑day leadership and guidance to service desk, ensuring operational coverage and

Aspire Rec2Rec is looking for a skilled Service Desk Engineer (1st/2nd Line) to join a leading IT service provider in the United Kingdom. In this role, you will provide high-quality support to a diverse client base, ensuring excellent customer service and documentation. Candidates should have at lea

Ipsum Utilities Limited is looking for an IT Service Desk Analyst based in Aldershot.

As a IT Service Desk Technician you will act as first line support for university staff, student, and visitors, utilising various communication channels such as live chat, self service, telephone, email, and in person interactions to meet user requests, provide assistance, and resolve incidents and

A leading global sports platform is seeking an experienced Service Desk Analyst III to deliver exceptional technical support.

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imaging hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience workin

Public Sector Resourcing, managed by AMS, is seeking a Service Desk Analyst for a 4-month contract based in London. Candidates should have Service Desk experience, customer-focused skills, and SC Clearance eligibility.

A managed services provider is looking for an experienced IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join their office-based team in Bristol. This role requires proficiency in supporting Windows systems and Microsoft 365, with responsibilities including incident managem

As an IT Service Desk Analyst, you will provide first‑line support to the business, acting as the initial point of contact for IT queries, incidents, and service requests. Assist the Service Desk Manager with service improvement initiatives, customer feedback programmes, and provide support and co

Service Desk Engineer - Preston Brook. IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. Prioritise and manage workflow through the ITSM system (ServiceNow).

Wavenet, a leading managed services provider in Trafford, is looking for a dedicated Service Desk Analyst. In this role, you will be the first point of contact for customer IT support, responsible for managing service requests, maintaining data, and ensuring outstanding service delivery.

Line / Service Desk / Helpdesk role. You’ll be part of a central Service Desk, acting as the. If you’re an experienced Service Desk Analyst looking for your next contract, apply now or get in touch for more details.

A leading IT services provider in Greater London is seeking a proactive Automation Engineer to enhance IT operations and improve service delivery. Essential skills include Service Desk operations, scripting expertise, and process improvement knowledge. The successful candidate will design, build, an

They’re looking for a Service Desk Team Lead to lead a team of 10 of 2nd line Engineers mixed between Bristol and Glasgow. MSP | Managed Service Provider | Second Line Support | 2nd Line Support | Escalation | Windows Server | Azure.

As part of our dedication to customer service, we are seeking a talented First Line Service Desk Analyst to join our IT team on a temporary basis (approximately 3 months). As a Temporary Service Desk Administrator at Breedon Group, you will provide first‑line support and day‑to‑day user admini

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. Previous experience in an MSP environment within IT support or service desk roles. IT Support Engineer – 2nd Line (Servi

The IT Service Desk Manager will be responsible for overseeing PPC’s London-based IT support desk operations, ensuring exceptional service delivery to staff across the business. We are looking for an experienced and proactive IT Service Desk Manager to join our team and lead the day‑to‑day ope

Own and drive SLA performance and service delivery across the service desk, supported by the Operations Manag. Improve and document service desk processes and ensure adherence to business controls (eg. Experience transforming or improving service desk operatio.

Responsibilities include managing guest interactions, resolving complaints, and coordinating services for long-stay guests.

Apply now to become the next Service Desk Team Leader. Role: Service Desk Team Leader. This is a hands‑on leadership opportunity where you will guide an IT Service Team, champion high‑quality customer support, and help shape a modern, efficient, and collaborative IT service environment.

The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service, user experience and technology. The Service Desk provides 24x5 IT support to over 6,000 Fitch Group users globally. Improve the Service Desk by contributing to knowledge articles, stan

An award-winning IT company is seeking a Line 1 Service Desk Engineer to provide essential first-line technical support in a dynamic Managed Services Provider (MSP) environment. This role focuses on troubleshooting IT issues for customers, managing service requests, and providing professional suppor

Background in service desk operations. IT Service Desk Analyst — Swindon, Permanent – £30,000 per annum. Peaple Talent is partnered with a growing catering company that requires an IT Service Desk Analyst to provide first and second line support across the Neptune business, in person, by phone

A leading technology recruitment firm in the United Kingdom is seeking a Service Desk Team Lead to oversee a team of 10 second line Engineers.