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Previous experience in a customer service role. My client is a well-established workplace services provider and subsidiary of a major global technology brand. You'll be responsible for making sure client accounts are properly looked after — that means keeping on top of service calls, ensuring noth

IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. Service Desk Engineer - Preston Brook. Prioritise and manage workflow through the ITSM system (ServiceNow).

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team.

Konecranes, based in the East Midlands, is seeking a dedicated Technical Support Specialist.The role involves providing top-tier support and maintenance for systems crucial to customer operations.Candidates must demonstrate strong problem-solving and interpersonal skills, with a focus on collaborati

Accurately log all IT Service Desk interactions through IT Service Desk software and processes. Assist in the establishment of effective communication on all aspects of user support between other IT Service Desk functions and the wider business. Respond promptly to requests for support/service in pe

We're seeking an experienced Lead Service Desk Analyst to head our technical support operations for our AI cloud infrastructure services. Lead and mentor the service desk team, ensuring rapid response to incidents and service requests. Work closely with the Corporate IT team to align service desk op

The Service Desk Analyst (SDA) is the face of the Diplomatic Technology (DT) office and is responsible for front‑line response to both internal and external customer queries, both in person at the service desk and through remote channels such as telephone, email, chat, and self‑service request f

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients.

We are seeking a Service Desk Engineer to join our growing Group IT team. Ekco is an MSP providing technical services to clients. Group IT provides technical services to Ekco itself.

As an IT Service Desk Support Engineer, you’ll bring enthusiasm for technology, curiosity for automation, and a passion for customer service to a tight‑knit, high‑impact team that supports Zopians across multiple sites. Manage local IT stock (laptops, accessories, peripherals), ensuring availa

Comply is seeking a Service Desk Analyst to play a central role in delivering first‑class support to our clients. SaaS and consulting services for the global financial services sector. You will also support client onboarding, assist with system configuration, and provide feedback to internal teams

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations.

A leading compliance technology company in York is seeking a motivated Service Desk Analyst to deliver exceptional client support. The ideal candidate will possess strong communication and problem-solving skills, along with experience in a SaaS or financial services environment.

The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service, user experience and technology. Improve the Service Desk by contributing to knowledge articles, standard operating procedures, and coaching peers on repeat issues and best practices. S

CANCER RESEARCH UK is seeking a Customer Service Desk Support professional in Stratford, London, offering a salary of £29,000 - £32,000. Candidates should possess experience in IT or customer service, excellent communication skills, and a proactive approach to problem-solving.

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst to enhance customer experience. Candidates should possess IT support experience, knowledge of ITIL, and a proactive approach to customer service.

Service Desk Analyst page is loaded## Service Desk Analystlocations: London, United Kingdomposted on: Posted Todayjob requisition id: R0015392What this Job Entails:The Service Desk Specialist I will support one of Astreya’s key clients. The role will be responsible to troubleshoot an

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

A leading UK law firm is seeking a motivated Service Desk Analyst to join its IT team. Applicants should possess strong customer service skills and a keen interest in technology. Experience in legal or professional services is preferred.

A leading IT services provider is hiring a Service Desk Analyst in Essex to maintain reliable IT services.

Investigo is recruiting IT Service Desk Analysts (Tier 1 & Tier 2) for a contract opportunity in York. Required skills include experience in Service Desk roles, knowledge of Windows and Microsoft 365, and strong troubleshooting abilities.

A leading engineering services company in the UK is seeking an IT Support Engineer to join their Maritime Digital Delivery Service in Portsmouth.

Previous Service Desk or Customer Service experience. The 1st Line Service Desk team logs and prioritises all IT support jobs received, providing a first‑time fix or routing/escalating incidents to the appropriate IT support groups. The role reports directly to the IT Service Desk Manager.

An automotive service center in Durrington is seeking a Service Advisor to assist in a busy Service Department. The ideal candidate will have experience in a similar role, excellent customer communication skills, and the ability to upsell on service work.

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team.The role involves handling calls, resolving incidents, and ensuring great customer experiences.Key qualifications include experience in Active Directory, Windows Servers, M365, and Int

A recruitment agency is seeking a Service Desk Analyst to join a mission-driven team in Gloucestershire.

A leading recruitment firm seeks an experienced Desktop Support Engineer in Greater London. The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices.

We're looking for a motivated London based Service Desk Analyst to join our Technology Services team in EMEA. Degree in a relevant discipline or 5+ years’ experience in IT Service Desk/Desktop Support. Provide exceptional customer service, taking ownership of issues and delivering proactive soluti

If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator. We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel

At least 5 years’ experience working within a service desk within an SME / ISP / MSP environment. To build, manage and develop a strong ISP networking team providing customer centric services. Extensive experience with configuring and maintaining Juniper routers in a service provider environment,

The Service Desk Analyst I will be providing excellent face to face customer service, can confidently follow instructions to deliver zero defect deployments, takes direction well, executes assigned project tasks on time, and is self‑motivated. London Office - IT Service Desk Analyst 1 - Office bas

Collaborate with Service Desk teams to identify repetitive tasks and service bottlenecks suitable for automation. Experience with Service Desk operations and IT Service Management (ITSM) practices. We are seeking a proactive and skilled Automation Engineer with a focus on Service Desk operations, Pr

A leading IT service provider is looking for a Service Desk Analyst to join its remote support team in the UK. This role requires strong technical support skills and a commitment to customer service.

Reporting directly to the Service Desk Manager, you will be part of a collaborative team of four Desktop Support Analysts based in London, Singapore and Hong Kong. We are seeking a Junior IT Service Desk Trainee to join our London office. Together, you will provide first-line support services to sta

A leading recruitment consultancy is seeking an IT Service Desk Analyst – Tier 2 to deliver outstanding IT support. You will respond to incidents and manage requests, ensuring effective communication and adherence to Service Level Agreements.

They are currently looking to hire in the Philippines, and they are in search of a professional, and effective Service Desk Analyst, who will be the first Helpdesk Analyst here in the Philippines for the team. Minimum of 2-3 years’ experience being a Service Desk Analyst. Experience of working acc

Supporting a diverse user base across office, remote and site locations, you'll play a pivotal role in delivering a high-quality, customer-focused IT service, ensuring stability, performance and continuous improvement across the service desk and field support teams. Lead and manage the Service Desk

A leading IT service provider is seeking a Service Desk Analyst in Greater London. The role involves troubleshooting desktop and computer hardware and software issues while ensuring excellent customer service.

Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Excellent customer service skills and significant experience in a customer facing service delivery role.

The award winning Cisco and Aruba Partner is searching for a Service Desk Engineer (3rd Line) to join the team. Join a leading European IT service provider and Germany’s largest IT system house. Recognized as a leader in business applications, particularly PLM and ERP solutions, the company operat

Service Desk experience, ideally in legal or professional services. Our IT team totals 13 people and is made up of the Infrastructure & Applications, Service Desk and IT training and business engagement teams. We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team.

As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improve

A reputable IT service provider in North-East Essex is seeking a Junior 1st Line IT Service Desk Analyst.

A leading food service company seeks a Service Desk Analyst to provide bilingual support in English and Swedish. The role involves resolving incidents, delivering exceptional customer service, and maintaining documentation. Applicants should have experience in IT support, expertise in ServiceNow, an

Log calls using service desk tools, follow ITIL processes, and work within these frameworks to deliver customer service levels above 90% and manage incidents to achieve first‑call resolution and other company KPI’s. Service Desk Analyst – Hospitality Team. Wanstor stands at the forefront of th

A leading technology provider in the financial services sector is seeking a Technical Support Specialist. Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues.

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support.

Major Logistics Midlands in Nuneaton and Bedworth is seeking a Service Team & Administrator to manage calls and emails, greet visitors, and perform various administrative tasks. Candidates should have at least 2 years of admin experience, proficient Microsoft Office skills, and good customer service