Service manager jobs in London - Page 17Create job alerts

Ambitious Account Manager – CX Focus Temp to Perm 12-month FTC with Immediate Start up to £38k Our client is an award-winning creative agency in the heart of London with a fantastic inclusive and inspiring culture. They are looking for a passionate, energetic and positive individual to come into a small client service team to support on one of their most iconic clients. Experience required: • At least 3 years marketing experience. Ideally with experience in Digital, Social, CRM and integrated TTL campaign delivery., • Ability to write and prepare strong briefs for creative/design/copy teams, ensuring all key and relevant detail is provided to complete the best work., • Possess excellent client relationship skills. Able to bring your clients on side, build trust, strong and transparent ways of working, and ultimately cement our partnerships because of it., • Ability to build and leverage internal relationships across the agency. Knowing when and where to bring in and talk to the right stakeholders for the benefit of your projects and client relationships., • Excellent attention to detail - brilliant client service basics and due diligence across your projects is a must., • Manage finances end-to-end across all owned projects. From building SOWs and planning resource, through to ensuring projects remain within the designated budget (and timings) allocation., • Confident presenting both externally to clients, and internally., • Demonstrates proactivity and genuine interest in clients’ business and their ambitions that inspires not only your clients, but your colleagues too. If you have account handling experience delivering campaigns across digital, social, CRM and integrated TTL, this is the role for you. At this time, we can only consider candidates with agency-side experience. Please send your CV today and we will give you a call.

Mechanical Project Manager My client are a privately owned Mechanical Contractor based in Surrey who have been operating for 26 years. As a business, they employ about 35 staff across the board and specialise in Fast Track Commercial Office Fit out projects in London with Project values ranging from £500k – £11.5Mil. JOB SUMMARY – Mechanical Project Manager Monday – Friday – 08.00 – 17.00 We are seeking a highly experienced and knowledgeable Mechanical Project Manager to join our team. You will be site based in London (sites are all across Central) and are CAT A & CAT B Commercial Office Fit Outs and focusing on installation and commercial fit outs for AC, ventilation and associated mechanical plant Project Values range between £2mil - £8mil. Experience required: Should possess a minimum of 5 years’ experience in managing multi-disciplined Mechanical Services & Installations, preferably in the Commercial Sector, with responsibilities including: • Programming, • Technical Submittals, • Procurement, • Sub-contractor and Labour Management, • Cost Control, • Progress Reporting, • Health & Safety, • Project & Programme Implementation, • Understanding of design and drawings, • Technical & Progress Meetings, • Regular Site Inspection and Snagging, • Compilation of O&M Manuals SALARY & PACKAGE • £70,000 - £80,000, • Travel expenses to site covered, • 20 Days Holiday & 8 Bank Holidays (increases to 25 Days after 2 years service), • Pension Scheme PLEASE CONTACT SEAN HITCHMAN ON 020 7932 2800 / SHITCHMAN @ RGB.CO .UK

Summary As a Commercial Account Handler, you play a critical role in supporting Commercial clients and ensuring their insurance needs are met. This position requires exceptional customer service skills, attention to detail, and a deep understanding of insurance products and regulations. You will collaborate closely with clients, underwriters, and other team members to deliver comprehensive insurance solutions and exceptional service. Client Relationship Management: • Build and maintain strong client relationships, serving as the primary point of contact for client inquiries and requests., • Assist clients with policy enquiries, changes, and renewals., • Ensure accuracy in policy documentation, endorsements, and certificates of insurance., • Analyse clients' risk profiles and insurance needs to identify gaps and opportunities for coverage improvement., • Ensure clients' insurance policies comply with industry regulations and contractual obligations., • Maintain accurate and organised electronic client files and documentation., • Identify opportunities for upselling and cross-selling insurance products., • Stay updated on insurance products, coverage options, and industry best practices., • Provide exceptional customer service to clients, addressing enquiries and concerns promptly and professionally., • Conduct “peer” quality checks on documentation and files, as required by the business to minimise errors and ensure accuracy., • Strong knowledge of insurance products, underwriting principles, and industry regulations, within the Commercial sector., • Exceptional communication and interpersonal skills., • Attention to detail and accuracy in policy management and documentation., • Strong problem-solving and analytical abilities., • Ability to work effectively in a team and collaborate with various stakeholders., • Proficiency in Acturis insurance software and Microsoft Office Suite., • A commitment to ethical business practices and compliance with industry standards.

Commercial Property Manager North West London Salary up to £70000 per annum depending on experience plus package This is a unique opportunity for an experienced commercial property manager who is ready to step away from the corporate city environment while continuing to work with a diverse and engaging portfolio. You will be joining a well-established commercial team of ten professionals and reporting directly to the Director of Commercial Management. The role involves managing a range of assets including retail, industrial and office properties. These assets vary in calibre from secondary stock to Grade A, offering a broad and stimulating scope of work. The ideal candidate will have a strong background in commercial property management, excellent communication skills and a proactive approach to problem solving. You will be comfortable working independently while also contributing to a collaborative team culture. This role suits someone who still has a passion for property but is seeking a more balanced and personable working environment. Key responsibilities include • Day to day management of a mixed commercial portfolio, • Liaising with tenants, contractors and stakeholders, • Overseeing maintenance, compliance and service charge budgets, • Supporting strategic asset management initiatives, • Ensuring high standards of property performance and tenant satisfaction What we offer • Competitive salary up to £70000 depending on experience, • Comprehensive benefits package, • Supportive and professional team environment, • Varied and rewarding portfolio, • Opportunity to make a meaningful impact outside the corporate city setting If you are ready to bring your expertise to a role that values quality, autonomy and team spirit, we would love to hear from you.

Project Manager Construction Consultancy London Up to £60,000 A well-established construction consultancy based in London and other key UK locations are seeking a Project Manager to join their growing team. You'll be part of a close-knit, high-performing group delivering on a long term Healthcare framework Role Overview: As a Project Manager, you'll support on multiple projects, liaising closely with clients to ensure successful outcomes. This role is ideal for someone who has gained a solid Project Management foundation and looking to ignite their career. Key Responsibilities: • Support on delivery of Healthcare construction projects, • Support a team of Project Managers and Quantity Surveyors, • Act as client liaison, ensuring exceptional service and communication, • Ensure all projects are delivered on time, within scope and budget, • Report progress to senior leadership and key stakeholders Requirements: • Experience, ideally 4 years, managing construction projects, • Strong client-facing and communication skills, • A RICS accredited degree, • A hunger to learn and progress APC, • Healthcare experience would be a bonus but not essential What’s on Offer?: • Salary up to £60,000 (DOE), • Generous annual leave, • Structured career development pathway, • Professional subscriptions paid, • Supportive, team-oriented culture, • Private Healthcare If you're a Project Manager or Quantity Surveyor exploring your next move, contact Damian Eatwell at ReWork for a confidential discussion. DE/63988/PM/LON

A well-established construction consultancy based in Central London are seeking an experienced Senior Project Manager to join their growing team. You'll be part of a close-knit, high-performing group delivering private-sector projects across the commercial sector. A company born from a successful group of directors and offering strong career progression and a collaborative working environment. Role Overview: As a Senior Project Manager, you'll take ownership of multiple projects, leading delivery teams and liaising closely with clients to ensure successful outcomes. This role is ideal for someone with a strong track record in commercial construction and a desire to step into a leadership position. Key Responsibilities: • Oversee end-to-end delivery of commercial construction projects, • Lead and support a team of Project Managers, • Act as the primary client liaison, ensuring exceptional service and communication, • Ensure all projects are delivered on time, within scope and budget, • Report progress to senior leadership and key stakeholders Requirements: • Experience managing construction projects, ideally in the commercial sector, • Proven ability to manage multiple projects and project teams, • Strong client-facing and communication skills, • MRICS qualification preferred, but not essential, • Commercial fit-out experience in the UK What’s on Offer?: • Salary up to £75,000 (DOE), • Generous annual leave, • Structured career development pathway, • Performance-related bonus, • Professional subscriptions paid, • Supportive, team-oriented culture If you're a Project Manager or Quantity Surveyor exploring your next move, contact Damian Eatwell at ReWork for a confidential discussion. DE/126/SPM/LON

Senior Operations Manager London (Hybrid) £60k–£70k (DOE) We’ve partnered with a fast-growing, premium consumer brand who are looking for a Senior Operations Manager to take ownership of their end-to-end global fulfilment operation. This is a senior, hands-on role with real ownership. You’ll act as the operational lead for eCommerce and wholesale fulfilment, managing international 3PL partners and ensuring every order reaches customers on time, accurately, and to a premium standard. As the business continues to scale across the UK, US, and EU, you’ll play a critical role in building processes that can support rapid growth while improving cost efficiency and performance. This role blends operational strategy with day-to-day execution, and is ideal for someone who thrives on data, problem-solving, and accountability. What you’ll do • Own the end-to-end fulfilment of all eCommerce and wholesale orders across multiple regions., • Lead and manage relationships with UK and US 3PL partners, holding them accountable to SLAs., • Monitor and optimise key fulfilment KPIs including OTIF, order accuracy, dispatch times, returns, and cost per order., • Run regular performance reviews and business reviews with 3PLs, driving continuous improvement., • Build escalation and exception-management processes to resolve fulfilment issues quickly., • Oversee peak planning and capacity management for high-volume periods (e.g. Black Friday, Christmas)., • Design and implement scalable processes to support growth while maintaining quality and brand standards., • Own returns and reverse logistics workflows, improving speed, cost, and customer experience., • Use data and insight to identify risks, improve efficiency, and deliver incremental performance gains. What we’re looking for • Strong background in fulfilment or operations management within consumer goods, retail, fashion, beauty, or eCommerce., • Proven experience managing 3PL partners and improving service levels and costs., • Comfortable operating in a fast-paced, high-growth environment with real ownership., • Highly data-driven, with a continuous improvement mindset., • Calm, clear communicator who can influence both internal stakeholders and external partners., • Experience managing both eCommerce and wholesale fulfilment is highly desirable., • Systems experience (e.g. WMS, Shopify, ERP) is a strong advantage.

AI Product Manager (Senior Consultant / Manager) • £60,000 - £90,000, • London, Manchester, Newcastle or Glasgow | Hybrid working You’ll join a global transformation consultancy at the forefront of AI, data and design-led change. This organisation partners with major enterprises to tackle complex challenges using technology built with purpose. Known for its inclusive culture, strong investment in learning, and exposure to high-impact programmes, it offers an environment where your ideas shape outcomes and your expertise influences decisions at the highest level. Here, curiosity is encouraged, experimentation is expected, and AI is applied responsibly to deliver measurable value for both organisations and end users. The AI Product Manager will own the vision, strategy and delivery of AI-driven products, balancing technical depth with product leadership to ensure solutions are user-centred, ethical and commercially impactful. Role Highlights – Identify and shape AI opportunities that address genuine business and user needs – Lead discovery, design thinking workshops and product experimentation – Translate concepts into clear product definitions, roadmaps and outcomes – Oversee POCs and pilots, iterating based on evidence and user feedback – Embed responsible, secure and ethical AI into every stage of delivery You Will Need – Strong experience delivering AI or data-led products in complex environments – Working knowledge of LLMs, generative AI and enterprise AI architectures – Proven product management capability across discovery to live service – Confidence advising senior stakeholders and building trusted relationships – Experience coaching others and leading delivery within agile teams Why You’ll Love It – High-profile AI and digital transformation programmes across industries – Structured training, certifications and a clear progression pathway – Hybrid and flexible working embedded as standard – A strong wellbeing focus with practical support and resources – A culture that values inclusion, responsibility and long-term impact Apply today to grow your career with a forward-thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates

This is a great opportunity for a junior property manager early in their career who wants responsibility, support, and a genuinely friendly working environment. You’ll manage a single residential site in Central London. It’s a stable site with established concierge staff and internal teams already in place, so you can focus on learning the role properly rather than firefighting. The business is close knit, approachable, and supportive, with a supportive line manager and an assistant to work alongside you. Why this role works • 2 days remote working, no requirement to be site-based other than monthly site inspections, • Support from an experienced line manager and an assistant, • Exposure to service charge budgets and major works, • A friendly team that values attitude as much as experience What they’re looking for • An Assistant Property Manager or PM between 1-3 years’ experience, • Someone who has worked on service charge budgets, • Exposure to major works is a plus, • Comfortable dealing with on-site staff and contractors, • Keen, proactive, and easy to work with

Company Description DANI by Daniel K is one of the elite brands globally known for combining simulated diamond and gemstone designs with traditional fine jewelry techniques. Offering a versatile and attainable collection, the brand caters to women seeking pieces suitable for every occasion, from daytime elegance to glamorous red-carpet events. DANI by Daniel K believes that jewelry is an expression of individuality, where every day can be a reason to celebrate and adorn oneself with elegance. Role Description This is a full-time, on-site role for a Store Sales Manager, located in the London Area, United Kingdom. The Store Sales Manager will oversee daily store operations, drive sales, and ensure excellent customer service. Responsibilities include achieving sales targets, managing a sales team, maintaining inventory, and ensuring visual merchandising aligns with brand standards. The Store Sales Manager will also build relationships with customers, train team members, and monitor store performance to optimize results. Qualifications • Proven skills in retail sales, customer service, and relationship building, • Experience in team management, training, and leadership, • Knowledge of visual merchandising and inventory management, • Strong organizational and problem-solving skills, • Excellent communication skills and ability to create positive customer experiences, • Passion for fashion, jewelry, and high-quality service, • Flexibility to work in a dynamic and fast-paced environment, • Previous experience in luxury retail or jewelry sales is a plus

Alibaba Cloud is seeking an experienced Channel Manager to expand and manage its partner ecosystem in EMEA region. This role is responsible for driving channel-led revenue growth, executing go-to-market (GTM) strategies with partners, and strengthening Alibaba Cloud’s presence among enterprise and public sector customers. Key Responsibilities: Partner Development • Align with business strategy to expand and cultivate ecosystem partner resources and networks, forming a robust ecosystem that enhances Alibaba Cloud’s overall product sales, technical solutions, and delivery capabilities. Strategic Cooperation Agreements & Execution • Based on annual business objectives and partner collaboration policies, identify and mobilize partner resources, design and negotiate cooperation agreements., • Develop GTM (Go-To-Market) plans, leverage campaign incentives, and jointly expand markets to ensure effective execution of cooperation agreements and realization of business strategies. Partnership Management • Establish long-term, in-depth communication and collaboration mechanisms with internal stakeholders and key ecosystem partners., • Promote comprehensive, long-term cooperation between Alibaba Cloud and ecosystem partners, including but not limited to long-term business planning, project team building, joint business development, service & delivery collaboration, and joint solution promotion. Supporting Ecosystem Partner Development (Industry Ecosystem) • Guide partners to build businesses based on Alibaba Cloud., • Provide direction from the partner’s business perspective, supporting their Alibaba Cloud business growth from inception to expansion, covering areas such as market development and product planning. Driving Collaborative Innovation • Work with influential partners to drive innovation, gain insights into customer needs and market opportunities, and promote joint solutions in new products, technologies, and fields from concept to market launch. Requirements: • Over 8 years of experience in cloud computing or large enterprise/government-related industries in channel/ecosystem business development and sales., • Proven experience in business development and collaboration with key regional/industry partners or strategic-level partners., • Prior experience in Alibaba Cloud sales and channel expansion preferred; familiarity with AWS’s global major channel partners is a plus., • Unique insights into industry ecosystems and trends, with predictive foresight and sharp business acumen to identify, capture, and create future business value., • Deep industry expertise with strong understanding of commercial rules and interdependencies across upstream and downstream industry chains; ability to capture market dynamics, identify trends, and propose feasible directions for ecosystem cooperation., • Ability to deeply understand customer business and digital transformation needs, systematically diagnose technical issues in specific business scenarios, and propose complete, innovative integrated solutions to meet customer requirements., • Capable of effective business and technical communication with core decision-makers of customers/partners, influencing major business decisions., • Skilled in guiding and assisting team members in communication or negotiation, driving cooperation to success, and influencing outcomes across decision chains., • In complex cooperation environments, able to clarify market context and customer needs, advance collaboration from the perspective of strategic alignment, and build mutual trust and stable relationships with stakeholders at all partner levels., • Collaborate on realistic product, sales, marketing, service strategies, and joint solutions; coordinate with sales and ecosystem teams to ensure execution and achievement of strategic goals.

People Services Manager £52,000 - £59,400 per annum London (Aldgate) – Full Time - Hybrid (2 days on site per week) Permanent Charity Sector • Are you an exceptional HR Operations leader with experience in the Charity sector?, • Do you enjoy developing teams and process improvement?, • Have you led across HR Advise, Payroll and Recruitment? If so, this could be a fantastic opportunity for you to join a globally respected international NGO whose vital work impacts lives across the world. This is your chance to lead a dynamic team, reshape processes, and drive positive change within an organisation committed to ensuring life-saving medical care reaches those in war-torn and developing countries. The Role As the People Services Manager, based within the UK Head Office, you’ll take on a pivotal role within the People department, overseeing a small team providing outstanding end-to-end employee lifecycle support. From recruitment and onboarding, through to payroll, contracts, and process enhancements, your leadership will streamline operations and empower the team to deliver exceptional service. We're looking for a dynamic leader that can inspire and mentor thisteam of four, equipping them with the skills to succeed. Your guidance will cultivate a culture that's accountable, proactive, collaborative and high-performing. Key focus area's include; • Streamlining end-to-end recruitment and onboarding processes, introducing best practices, and achieving high compliance standards., • Enhancing payroll, compliance, and benefits administration, ensuring accuracy and timeliness., • Proactively driving continuous improvement across people services, fostering innovation, and refining systems., • Building an empowered, confident team capable of navigating challenges and delivering exceptional service without extensive managerial oversight. About you Successful applicants should have; • CIPD Level 5 qualification, • Deep knowledge of recruitment, payroll, and HR operations, with a proven track record of delivering innovative solutions., • Experience within the Third Sector, this will be a significant advantage as you align your work with the organisation’s core mission, values, and ethical standards., • Excellent communication and stakeholder skills, able to partner with internal and external stakeholders and build strong, trusting relationships based on clear communication and collaboration. This role calls for someone resilient, compassionate, and passionate about making an impact. With the people operations infrastructure currently undergoing a significant reshuffle, your expertise will be pivotal in shaping a forward-thinking team and creating a workplace environment where skills flourish. If this sounds like the challenge you've been looking for in your next permanent role, then please don't hesitate, apply today. How to apply Please submit an updated CV via the link or to . Note - you will be asked to provide a supporting Cover Letter once you have been screened and given the JD / more context to support with this process. Shortlisting closes Friday 6th Feb. Interviews commencing from 12th Feb. All applicants must have full, unrestricted UK work rights.

Engagement Manager – Project Manager, Finance, Accounting, Business Consulting, PowerPoint, Microsoft suite, Agile, EPM, Enterprise Performance Management, Hyperion, Anaplan. Pigment, SAP, OneStream, Tagetik, CPM, Corporate Performance Management, System Implementation, Project Manage, PMO, Project Support, – London – Hybrid - £65,000 - £75,000 per annum Our leading partner client, a boutique finance & technology consultancy is seeking an EPM Engagement Manager to join their team and assist with the successful delivery of client projects across our transformation portfolio, from technical implementations to strategic advisory work You will manage project delivery end to end including financials, resourcing and governance, ensuring engagements are delivered on time, within budget and to a high standard Key Skills & Experience: • Hands-on experience delivering technical software implementations, ideally within or supporting finance functions, using structured delivery methodologies from requirements through to deployment., • Strong project management experience in a technology environment; exposure to EPM or CPM solutions is beneficial but not required., • High proficiency with the Microsoft Office suite and confidence working in data- and systems-driven environments., • Excellent written and verbal communication skills, with the ability to engage credibly with clients, provide clear guidance, and offer constructive challenge., • Proven ability to manage multiple priorities, perform under pressure, and thrive in a fast-paced, growing organisation., • Enjoys building client and vendor relationships, working closely with leadership, and contributing to new initiatives while developing and mentoring others. Responsibilities: • Lead the end-to-end delivery of finance transformation projects across multiple technologies, providing guidance to clients and delivery teams., • Oversee project governance, including planning, resourcing, budgeting, risk management, and stakeholder communication., • Implement and maintain best-practice delivery processes aligned with the organisation’s project framework and methodologies., • Track project progress, coordinate resources, and ensure milestones and deliverables are met while providing clear client updates., • Support business growth by contributing to proposals and RFPs, identifying new opportunities, and mentoring junior team members. Benefits: • Up to 10% matched pension contribution, • Performance bonus, increasing with length service, • Private healthcare, • Life cover, • Hybrid working, giving you the chance to decide which days to come into the office, • Free travel to the office, • Gym allowance or wellbeing allowance, • Monthly phone bill, • Paid staff socials, • Cycle to work scheme, • Employee referral bonus. Location: London Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___

Office and Front of House Manager to £45,000 (City-Based) Monday to Friday 08:00 -17:00Our client, a progressive and forward-thinking finance company based in the City, is seeking a polished, personable and professional Front of House / Office Manager to support their London office of approximately 70 employees. This role would suit someone who takes pride in their presentation, is highly customer-focused, naturally engaging and approachable, and who thrives in a varied front-of-house role with broader office management responsibilities within a professional corporate setting. The ideal candidate will bring proven receptionist, office management, and administrative experience, and will genuinely enjoy the pace, visibility and responsibility that comes with such a role. You will be confident managing a high standard of service independently, acting as a key point of contact for the office, while remaining proactive, organised and adaptable in a friendly yet fast-moving environment. Far more than a traditional reception role, this position plays a vital part in the smooth day-to-day running of the office. You will be at the heart of the business, supporting internal teams, ensuring the office operates efficiently, and creating a welcoming, professional experience for clients, visitors and colleagues alike. Reception DutiesActing as the first point of contact for all visitors, ensuring a warm, professional and welcoming experience at all timesManaging incoming calls, screening and directing enquiries efficientlyCoordinating meeting room bookings and ensuring rooms are prepared to a high standardManaging incoming and outgoing post, couriers and deliveries Office SupportProviding administrative support to various teams across the business as requiredAssisting with diary coordination and meeting arrangementsMaintaining office records and supporting internal processesSupporting onboarding processes for new starters, including access passes and desk set-ups Facilities & Office Management SupportAssisting with the day-to-day running of the office, ensuring it is well-presented and fully stockedLiaising with facilities providers, cleaners, building management and other external suppliersMonitoring office supplies and placing orders as requiredReporting maintenance issues and following up to ensure timely resolutionSupporting health & safety procedures and office compliance requirements This role offers an excellent opportunity for a proactive and organised individual who enjoys being at the heart of an office and contributing to a professional, welcoming workplace.

Job Title: Solution Architect – Cloud Transformation Location: UK, London Role Summary The Solution Architect leads large-scale cloud transformation initiatives for enterprise clients by defining cloud strategies, designing target architectures, and driving modernization across applications, data, and infrastructure. The role demands deep architectural expertise, strong consulting skills, and the ability to influence C-level stakeholders while guiding cross-functional engineering teams. Key Responsibilities • Cloud Strategy & Enterprise Transformation, • Define cloud transformation roadmaps, adoption frameworks, and business cases for GCP migration., • Design scalable, secure and resilient GCP cloud architecture, • Conduct cloud assessments, maturity evaluations, and TCO/ROI analysis for clients., • Guide clients through modernization of legacy workloads into cloud-native architectures., • Align technical decisions with business outcomes and long-term transformation goals., • Solution Architecture & Design, • Architect end-to-end solutions using core GCP services across compute, networking, storage, data, security and application stack., • Design scalable, secure multi-region and hybrid-cloud architectures., • Build enterprise cloud landing zones, network topologies, identity hierarchy, and governance models., • Ensure architecture adheres to GCP best practices, Well-Architected Framework, and industry standards., • Lead architecture for large-scale migrations using Migrate for Compute Engine, Database Migration Service, Transfer Services, and Anthos., • Provide oversight to migration waves, cutover planning, operational readiness, and risk management., • Application & Data Modernization, • Lead modernization using GKE, Cloud Run, Cloud Functions, Pub/Sub, Dataflow, BigQuery, and managed databases., • Define rehost, replatform, refactor strategies for application and data migration., • Architect microservices, event-driven and serverless patterns., • Governance, Security & Compliance, • Define cloud security models including IAM, VPC Service Controls, encryption, key management, and workload identity., • Establish guardrails, governance policies, FinOps, and cost-optimization strategies., • Support compliance initiatives for ISO 27001, SOC2, HIPAA, PCI (as applicable)., • Collaborate with delivery teams to ensure proper implementation of the designed architecture., • DevOps, Automation & Engineering Excellence, • Enforce IaC and automation practices using Terraform, Deployment Manager, and CI/CD tooling., • Advise teams on DevOps/SRE and CloudOps best practices., • Promote standardized architecture patterns, reusable components, and reference solutions., • Design and manage CI/CD pipelines using Github actions, including workflow automation and approval gates., • Client-Facing, Leadership & Consulting skills, • Serve as the primary technical advisor for C-suite, enterprise architects, and IT leadership., • Drive end-to-end GCP cloud transformation engagements—assessment, migration, modernization, and optimization., • Conduct architecture workshops, discovery sessions, and technical deep dives., • Support pre-sales, solutioning, proposal development, and client presentations., • Provide thought leadership and guide strategic decision-making during transformation engagements., • Ability to communicate complex cloud concepts to C-level and non-technical stakeholders., • Strong client-facing experience in enterprise transformation programs., • Ability to lead cross-functional architecture and engineering teams., • Excellent presentation, documentation, and decision-making skills. Required Technical Skills • Deep expertise in GCP services including:, • Compute Engine, GKE, Cloud Run, Cloud Functions, • VPC networking, load balancing, interconnects, private service access, • Cloud SQL, Spanner, BigQuery, Firestore, Memorystore, • Pub/Sub, Composer, Dataflow, Dataproc, • Cloud IAM, Security Command Center, Cloud Armor, • Strong experience designing cloud-native, containerized, and microservices-based solutions., • Strong architectural background in distributed systems, networking, and security., • Proficiency with IaC (Terraform preferred)., • Good Understanding of DevOps, GitOps, CI/CD, SRE, and automated operations. Preferred Qualifications • Strong experience in IT services, system integration, or consulting environments., • Certifications (preferred):, • Google Professional Cloud Architect (mandatory or highly preferred), • Cloud Network professional, • Cloud Security engineer professional, • Gen AI leader ( good to have), • Azure and AWS architecture and solution expert certifications (good to have), • Experience with multi-cloud and hybrid cloud environments

NTERIM ECOMMERCE ACCOUNT MANAGER – £350/day – Start ASAP West London | 3–4 months | Interim Contract - Hybrid 3 days on-site A leading global travel retail business is undergoing a major digital transformation — and we’re looking for an immediate‑impact eCommerce specialist to help drive the rollout of a new online retail platform. If you thrive in fast‑moving environments, love working with premium brands, and know how to elevate online customer journeys, this role is built for you. What you’ll be doing: • Own key retailer partnerships and drive online commercial performance, • Optimise merchandising, UI and UX to boost conversion, • Work with offline teams to deliver a seamless omnichannel experience, • Manage third‑party fulfilment + contact centre service levels, • Translate operational needs into clear technical requirements, • Monitor performance, spot risks, and drive continuous improvement, • 2+ years in eCommerce or junior account management, • Fashion, luxury or digital retail experience a strong plus, • Strong partner management and commercial acumen, • Analytical mindset with a passion for traffic, conversion & retention

Role Summary To provide technical marine and energy claims handling within agreed authority levels as well as technical expertise to junior adjuster referrals. Working within Antares Global policy and procedures ensuring full compliance with external and internal KPIs. Monitoring wider account performance through regular oversight and data analysis (as required). Support key stakeholders in the business, including the underwriters and actuaries in evaluating the business from the perspective of reserving and pricing. Provide claims management support to cedants and brokers. Occasional travel and participation in client or market meetings may also be required. Key Accountabilites: • Service and investigate claims, • Regular reviews of outstanding claims and maintaining up to date claim records, • Provide technical support to Line Manager / Head of Claims and ensures technical knowledge is updated and maintained, • Develop and maintain good internal and external relationships to facilitate prompt and proper handling of claims, queries and investigations, • Provide information regularly / as requested to support the team / Group, • Assist line manager and RI team with RI recoveries, • To be aware of and adhere to the Sanctions guidelines

About the Client: Our Client is a exciting player in the commercial real estate sector, they're an International Buyside PropCo with over £1 Billion in Assets across Retail, Residential & Industrial properties. Position Overview: They're seeking a proactive and detail-oriented Commercial Asset Manager to join their dynamic team. The ideal candidate will possess a strong background in commercial property management, with a focus on lease negotiation, compliance, and financial oversight. If you have a passion for commercial real estate and a track record of successful asset management, then this could be the role for you. Key Responsibilities: • Lease Management: Monitor and negotiate tenant lease events, including rent reviews, break clauses, and expiries. Interpret and manage lease terms effectively., • Vacant Property Management: Instruct and oversee letting agents on vacant commercial properties to minimize downtime., • Financial Oversight: Review and negotiate Heads of Terms with prospective tenants and ensure accuracy of property data related to leases, service charges, and insurance., • Insurance Management: Oversee annual insurance renewal, ensuring best value and managing billing of recoverable insurance premiums., • Compliance & Audits: Ensure compliance with statutory audits, including health & safety and fire risk assessments, and manage all applications for tenant consent., • Budget Preparation: Prepare and approve service charge budgets, demands, and apportionments, and liaise with the accounts department for reconciliations., • Project Management: Communicate with tenants regarding ongoing projects and oversee repair quotes to ensure financial forecasts are accurate. Requirements: • Minimum 5 years of comparable experience in commercial asset management., • Comprehensive knowledge of relevant legislation and best practices., • Strong commercial and financial acumen, with excellent attention to detail., • Exceptional organizational skills, able to prioritize and manage time efficiently., • Excellent communication, writing, influencing, and negotiation skills., • Ability to work autonomously and exercise sound judgment in decision-making., • Familiarity with Qube property management software is preferred. What We Offer: • Competitive salary, annual bonus scheme and strong benefits package, • Opportunities for professional development and career advancement., • A collaborative and supportive work environment.

Director – Commercial Property Management Location: London Sector: Offices and Retail Salary: up to £100,000 The Opportunity: A well‑established and highly respected consultancy in the London property market is seeking a Director of Commercial Property Management to lead and grow its management offering across office and retail portfolios. This is a senior leadership role for an experienced commercial property management professional who combines technical excellence, team leadership, and strong client relationship skills. The successful candidate will play a key role in shaping service delivery, developing people, and strengthening long‑term client partnerships. Key Responsibilities • Lead and manage a high‑performing commercial property management team, providing mentorship, direction, and professional development, • Take responsibility for a significant portfolio of office and retail assets, ensuring best‑in‑class management standards, • Act as a trusted adviser to key clients, building and maintaining strong, long‑term relationships, • Oversee all core commercial property management functions, including service charge budgeting, forecasting, and reconciliation; lease management and tenant liaison; compliance, health and safety, and statutory requirements; contractor procurement and performance management, • Work closely with asset management and agency teams to drive asset performance and value, • Contribute to business development through client retention, new instructions, and cross‑service collaboration, • Ensure governance, risk management, and professional standards are upheld, • Represent the business in the market, enhancing its profile and reputation About You • Proven experience at Senior Manager, Associate Director, or Director level within commercial property management, • Strong background managing office and retail properties in the London market, • Demonstrable experience leading and developing teams, • Excellent client‑facing and relationship management skills, • Commercially astute with a proactive and solutions‑focused mindset, • Strong technical knowledge across all aspects of commercial property management, • MRICS qualified or equivalent, • Confident communicator with credibility at board and investor level What’s on Offer • A senior leadership role within a well‑known and respected consultancy, • Opportunity to shape and grow a key service line, • Exposure to high‑quality clients and landmark London assets, • Competitive salary and benefits package, • Clear long‑term career progression If you are an experienced commercial property management professional looking to step into a strategic Director‑level role within the London market, we would welcome a confidential discussion.

Job Title: Technical Sales Manager Department: Venues Location: London Hours: 40 hours per week plus overtime Contract type: Permanent Salary: £40- £45k OTE PURPOSE OF POST Eclipse Global is an industry leader in live event production, where we craft unforgettable experiences for clients through our cutting-edge audio-visual and scenic solutions. Our dedicated team of professionals brings exceptional events to life in all scales and formats. Currently, we're seeking a skilled and detail-oriented Technical Sales Manager to join our team. Based on site at a prestigious London venue, this is an exciting and fast paced technical sales manager role. The successful candidate should have the ability and the experience to guide prospective clients through the technical side of their event, from concept to delivery. MAIN DUTIES & RESPONSIBILITIES • Maintaining and developing client relationships, at all levels, • Proactively seeking out sales and upselling opportunities, • Managing of events and conferences from budgeting to billing, • Supervision of live events, • Liaising with external third-party providers to source equipment and technical labour, • Ensuring the highest standards of customer service, • Marketing and promoting the company’s services, • Coordinate with key internal and external production stakeholders, • Potential for line management responsibilities Experience Required: • Excellent sales ability and experience, • 2+ years of events production experience, • Excellent communication skills, • Strong organisational and managerial skills, • Strong technical knowledge specifically working with Lighting, Audio, Projection and LED., • Strong ability to work both within a team and independently, • Experience of managing other people advantageous

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel Director/Hotel General Manager background in a 4- or 5-star hotel, 2. 2-3yrs of hotelier experience, 3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) Duties and Responsibilities: 1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments., 2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience., 3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation., 4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products., 5. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met., 6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance

💼 Account Manager 👔 High‑Growth Market Research 📍 London (hybrid) 💵 £45-55k + 20k OTE Do you want to join a fast‑moving, service‑driven organisation that’s transforming how modern insight teams collect and use data? Do you thrive in high‑trust, high‑performance environments where you can truly own your accounts and make a measurable commercial impact? This ambitious data collection scale‑up is redefining what great service looks like for market research teams — removing operational drag and empowering customers to focus on insight and impact. They are now seeking an Account Manager to drive growth across a portfolio of EMEA clients, owning commercial performance while partnering closely with a dedicated delivery team. The ideal candidate will have experience in: • Market Research industry (data, samples, online quant), • Selling data collection services & professional services, • Managing and expanding key accounts, • Building & executing commercial account plans, • Working with data to inform decisions, • Communicating confidently with senior stakeholders, • Troubleshooting live project challenges, • Operating in fast‑paced, evolving environments In return you would receive: o Competitive salary o High‑growth, high‑trust culture o Exposure to innovative data‑collection technology o Opportunity to influence strategy and commercial growth o Supportive, collaborative “team-first” environment o Strong commitment to Diversity, Equity & Inclusion If you’re excited by consultative account growth, obsessed with customer excellence, and motivated by scaling something special, then apply now and let’s talk.

THE OUTNET is the online destination for luxury fashion from previous seasons. Since 2009, it has showcased style that lasts by offering past-season womenswear and menswear, including exclusive capsules, from world-leading designer brands. With a strong focus on extending the life of luxury, THE OUTNET delivers a curated edit of exceptional fashion at up to 70% off, combining timeless style with a more responsible approach to retail. As THE OUTNET continues its journey, we are seeking an experienced HR Manager to play a critical role in supporting the people agenda during a period of significant change. This is a unique opportunity to build and embed modern HR foundations, implement new systems and ways of working, and actively contribute to the development of a strong, inclusive, and high-performance culture. You will work closely with leaders across the business to ensure our people strategy supports both immediate needs and long-term growth Key Responsibilities HR Foundations & Systems • Lead the implementation and ongoing management of core HR systems, including HRIS and payroll, • Establish clear, scalable HR policies and processes that support consistency and employee experience, • Partner with leadership to help define and deliver the people agenda aligned to business priorities, • Actively contribute to shaping talent management, performance, and development frameworks, • Lead end-to-end recruitment, working with agencies and hiring managers, • Oversee day-to-day office operations to ensure smooth, well-functioning, and engaging workplace environment, • Act as key point of contact for office-related suppliers and service providers, • Support office planning, facilities coordination, and health & safety compliance, • Partner with IT and Finance to support onboarding and employee lifecycle activities The Type of Person We Are Looking For • 5+ years in a generalist HR Manager role within a fast-paced environment, • Experience implementing HR systems and building HR processes from the ground up, • Strong knowledge of UK employment law and HR best practice, • Passionate about people, culture, and creating great employee experiences

Title: Senior Customer Success Manager Location: London – Hybrid (London office twice per week, plus customer site visits as required) Package: £70,000 + bonus + benefits Reports to: Head of Customer Success Ingenio is partnering with a fast-growing SaaS business, to hire a Senior Customer Success Manager to play a critical role in driving customer value, retention, and expansion across the customer base. This is a senior, client-facing role with direct ownership of renewals, adoption, and Net Revenue Retention (NRR), acting as a trusted advisor to mid-market and enterprise customers. What you’ll do: • Own and build long-term relationships with senior stakeholders across a defined portfolio of customers, • Drive onboarding, adoption, and value realisation of the AP platform, • Manage renewals and identify expansion, upsell, and cross-sell opportunities to maximise NRR, • Monitor customer health, proactively manage risk, and lead escalations to resolution, • Act as the voice of the customer internally, feeding insights into Product, Sales, and Leadership teams Who you are: • 3+ years’ experience in Customer Success, Service Delivery, or a client-facing SaaS role, • Proven ownership of renewals, retention, and expansion within a technology environment, • Confident communicator with experience running QBRs, executive reviews, and customer presentations, • Commercially minded, highly organised, and comfortable managing complex customer portfolios, • Passionate about SaaS, customer value, and delivering measurable business outcomes If this role excites you and you want to be part of a high-growth SaaS business where Customer Success is central to revenue, I want to hear from you – today.

E-commerce Manager About Hello Klean Hello Klean is an indie beauty brand based in London, developing beauty solutions for hard water. We've sold over 500,000 products and were featured on BBC Dragons' Den in 2023. With 700% growth in the last two years, we're on track to becoming a £100m global beauty brand. The Role We're looking for an E-commerce Manager to own and optimise our online presence across Shopify. You'll drive sales, improve conversion rates, and enhance customer experience across our key DTC channels. Who You Are • DTC Native — You have a strong background in digital marketing and e-commerce operations, • Platform Expert — Deep experience with Shopify, • Data-Driven — You draw insights from analytics and translate them into action, • Organised Operator — You balance efficiency with consistency and manage projects effectively This is a hybrid role requiring two days per week at our Shoreditch, London office. What You'll Do Platform Management • Own day-to-day operations across Shopify, • Ensure product listings are accurate, optimised for search, and conversion-focused, • Manage translation of localised website content to ensure a seamless international customer experience, • Develop and implement strategies to increase sales and conversion rates, • Analyse sales data, customer behaviour, and market trends to identify opportunities, • Optimise product pages, information hierarchy, and review management, • Report on KPIs including sales, conversion rates, and customer satisfaction, • Use data insights to drive continuous improvement What You'll Bring • Proven experience managing e-commerce operations on Shopify, • Strong analytical skills with proficiency in analytics tools, • Familiarity with CRO best practices, • Excellent communication skills, • Detail-oriented with the ability to thrive in a fast-paced environment, • Knowledge of e-commerce trends and emerging technologies

Our client, a global asset manager are currently looking to hire an experience transaction reporting specialist to join their team in London Immediately. Responsibilities • Functional owner of the transaction reporting regulatory operations unit within a Tier 1 Asset Manager, • Serve as the people manager for a team of onshore and offshore managers, senior analysts, and analysts in providing training, mentorship, performance evaluations, etc., • Serve as the strategic advisor to business stakeholders for the “change the bank” and “run the bank” workstreams, • Optimize and improve current BAU reporting process, infrastructure, data quality, • Contribute to the global G20 and SFTR transaction reporting program supporting EMIR, ASIC, MAS, SFTR, etc., ensuring alignment with regulatory requirements and business objectives., • Liase with technology, compliance, product, and other internal teams to gather requirements and implement policies., • Act as an escalation point for reporting exceptions and structural reporting challenges., • Drive automation and standardization initiatives for client and funds reporting solutions based on business needs and demand., • Provide insights and feedback through client-facing and funds channels to improve the reporting process, addressing recurring issues such as false positives or timing discrepancies., • Prioritize and track reporting enhancements in collaboration with internal and external stakeholders., • Coordinate calculations and communications related to ‘errors and omissions’ in reporting., • Partner with the onboarding team to support new account regulatory reporting and static data requirements and collaborate with the legal team to ensure investment management agreements align with reporting capabilities and processes., • Work closely with technology teams and vendors to develop and enhance reporting tools and workflows., • Assist in the continuous improvement of client’s trade reporting process and overall reporting data quality, contributing to process enhancements and quality assurance efforts to drive measurable improvements in reporting completeness, accuracy, and timeliness. Candidate Requirements • Bachelor’s degree required., • Minimum 7+ years of experience in regulatory transaction reporting within a major buy-side institution, top-tier investment bank, or management consultancy. Hands on experience with regulatory operations such as EMIR, ASIC, MAS, SFTR, or CFTC/SBSR is essential., • Deep expertise in regulatory transaction reporting regimes and technical specifications, with the ability to translate complex regulatory standards into legal, business, and technology requirements., • Strong risk management awareness with the ability to identify risk events and escalate appropriately to senior management., • Solid understanding of derivatives, transaction information, and reference data, with the capability to interpret requirements, source relevant data, and translate findings into internal workflows., • Broad knowledge of front, middle, and back-office functions within financial institutions., • Broad understanding of market infrastructure in OTC derivatives including trading venues, clearing houses and service providers., • Solid understanding of trade lifecycles., • Proven track record in owning and implementing new processes and driving change management initiatives., • Demonstrated ability to lead projects and processes with clear plans, objectives, timelines, and successful outcomes. Skilled in independently creating and presenting executive summaries and management updates., • Strong influencing skills with the ability to lead and motivate stakeholders across teams and the wider organization., • Confident executive presence, thoughtful communication style, and comfortable engaging with clients, senior leaders, and board members., • Solution-oriented mindset with a history of successfully implementing, standardizing, and improving processes., • Excellent collaboration skills for managing projects across global teams, combined with the ability to work independently as a self-starter.

Store Manager – Wembley Salary: £41,910 per annum (OTE £46,101) plus benefits Hours: 40 hours per week, 5 out of 7 days (mix of early & late shifts) A leadership role where you can really make your mark Are you an inspiring leader who thrives on developing people, driving performance, and delivering outstanding customer experiences? Our Store Managers don’t just run stores — they build successful teams, shape careers, and create welcoming spaces customers love to return to. This is a hands-on, high-impact role where no two days are the same. You’ll have full ownership of your store, the freedom to lead in your own way, and the support to grow your career in a business that genuinely puts people first. What’s in it for you? We believe great performance starts with feeling valued, supported, and balanced. That’s why we offer a rewarding package designed around your wellbeing and long-term success: • Competitive salary reviewed annually, • Quarterly team bonus averaging 10–12% (up to 25%), • 28 days holiday, increasing with service, • Extra day off for your birthday 🎉, • Structured training and development from day one, • Pension & Sharesave schemes, • Free on-site parking, • Cycle to work scheme & gym discounts, • Enhanced family-friendly policies (maternity, paternity & adoption), • Paid day off to volunteer with one of our charity partners, • Wellbeing support & Employee Assistance Programme (EAP), • Vouchers & rewards for birthdays, long service & life events As Store Manager, you’ll play a pivotal role in driving both commercial success and team engagement. You’ll lead from the front, creating a positive, motivated environment where people enjoy coming to work and feel proud of what they achieve. Your key responsibilities will include: • Leading and working alongside your team, setting the standard every day, • Coaching, recognising, and developing your people to reach their full potential, • Building a strong internal talent pipeline for future success, • Creating a happy, inclusive, and high-performing store culture, • Taking full ownership of store performance, sales, and cost control, • Delivering consistently excellent customer service, • Maintaining strong commercial awareness of competitors, • Ensuring high standards across store operations, health & safety, security, and administration People are at the heart of everything we do. From the moment a customer walks into one of our stores, their experience is shaped by you and your team. We’re proud of our friendly, family-feel culture, where individuality is celebrated and everyone’s contribution matters. Despite continued growth over the last 25 years, the business has stayed true to its values: integrity, empathy, and a genuine desire to help others. Small store teams work closely together, building trust, strong relationships, and shared success — all while having fun along the way. Thinking of applying? If this role excites you but your experience doesn’t tick every box, we’d still love to hear from you. We’re not just looking for skills — we’re looking for personality, potential, and passion. If you’re a confident leader with a positive mindset and the drive to inspire others, you could be exactly who we’re looking for. We are proud to be a diverse and inclusive employer. Applications are welcome from people of all backgrounds, and adjustments to the recruitment process can be made where needed. Ready to lead, inspire, and grow? Apply today.

Account Executive – Hybrid, London Founded nearly two decades ago, our client is a global leader in AI-driven software, empowering more than 10,000 organisations worldwide. Their cutting-edge platform delivers powerful insights and intelligence that help businesses make smarter, faster decisions, and is trusted by some of the world’s most recognisable technology and consumer brands. They are now seeking an ambitious Account Executive to join their London team. This is a high-impact role at the heart of the company’s growth strategy, offering ownership of the full sales lifecycle - from identifying and engaging new prospects to negotiating and closing high-value deals. This is an exciting opportunity for a commercially driven sales professional to make a real impact within a fast-growing, innovation-led organisation operating on a global scale. This is a hybrid role, with 3 days per week in their London office. Responsibilities • Manage the full sales cycle with clients across a variety of verticals including consumer goods, education, technology, legal and energy, • Self-generate new business opportunities, building relationships with key stakeholders across each organisation, • Handle contract negotiations with clients through to deal closure, • Maintain a strong, long-term sales pipeline, • Work towards set KPIs, agreed upon with line managers, • Provide accurate reporting to line manager on sales activity when required, • Maintain a strong understanding of the company’s offering, acting as an ambassador of the brand to prospective clients The Successful Candidate • 2+ years managing the full software sales cycle, • Software / SaaS experience is essential, • Candidates from a wide range of backgrounds will be considered, • Experience using MEDDIC or similar is a plus, • Commutable to London three days per week Account Executive Package • Basic salary: up to £57,000, • OTE: x2, • WFH allowance, • Healthcare options, • Life assurance, • Parental leave options, • Access to employee benefits platform, • 25 days annual leave plus bank holidays (increasing with years of service), • Paid volunteering days

Mode Search are partnering with a global luxury retail brand in their search for a Customer Relations Team Manager to join their team. This is a unique opportunity to join a highly regarded luxury business with a strong international presence and a reputation for delivering exceptional customer experiences. Known for its heritage, craftsmanship, and people-focused culture, this organisation offers a collaborative and supportive environment where service excellence sits at the heart of everything they do. Working closely with senior leadership, the CRC Team Manager will lead and develop a high-performing customer service team, ensuring consistent service standards, operational efficiency, and continuous improvement across all customer touchpoints. This role combines hands-on people leadership with performance management and cross-functional collaboration. The role is based in Central London and operates on a rotational shift pattern. The Role: • Lead, motivate, and develop a customer service team, fostering a positive, high-performance culture, • Support hiring, onboarding, training, and ongoing development of team members, • Act as an escalation point for complex or sensitive customer cases, ensuring timely and effective resolution, • Champion exceptional service standards across all customer interactions, • Monitor team performance against KPIs, identifying trends and implementing action plans to drive improvement, • Conduct regular performance reviews, coaching sessions, and feedback conversations, • Use customer data and insights to identify opportunities to enhance customer satisfaction and service delivery, • Partner cross-functionally with Retail, Operations, Customer Experience, HR, and Communications teams, • Support the development and maintenance of service policies, procedures, and best practices, • Ensure effective use of customer service systems and tools to drive efficiency and consistency, • Support crisis and issue management alongside senior leadership to maintain customer confidence, • Act as deputy to the CRC Manager when required Requirements: • Proven people management experience within customer service or contact centre environments, • Strong leadership presence with the ability to inspire, motivate, and coach teams, • Experience managing performance, KPIs, and service standards, • Confident handling escalated customer situations with empathy and professionalism, • Strong analytical and problem-solving capability, • Excellent communication and stakeholder management skills, • Comfortable working in a fast-paced, multi-channel service environment, • High level of IT proficiency and systems confidence, • Flexible to work across a rotating shift pattern, including weekends To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

Junior Account Manager – Central London Location: Central London | Competitive Salary: 30k - 35k | Career Growth & Development Are you an organised, driven, and people-focused professional looking to take the next step in your career? Do you thrive in a fast-paced, client-focused environment? If so, we want to hear from you! We’re looking for a Junior Account Manager to join a dynamic team in Central London. In this role, you’ll play a key part in building strong client relationships, driving revenue growth, and identifying new business opportunities within existing accounts. What You’ll Be Doing: • Managing & Growing Accounts– Maintain strong client relationships and ensure high levels of service & satisfaction., • Identifying Growth Opportunities – Spot upselling and cross-selling opportunities to maximise revenue., • Understanding Client Needs – Provide tailored solutions and strategic recommendations., • Driving New Business – Identify and map out new opportunities within your portfolio. What We’re Looking For: • Previous experience in customer service, sales support, or account management., • Excellent communication skills – both written and verbal., • Strong organisational & time management skills to juggle multiple accounts., • A problem-solving mindset with a passion for customer success., • Ability to work collaboratively in a high-energy team environment. What’s in It for You? • Competitive Salary & Benefits, • Comprehensive Training & Support, • Clear Career Growth Pathways, • Fantastic Team Culture & Incentives, • On-Site Role in a Vibrant London Office in Liverpool street We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

Manager - Employment Solutions (105767) Base Location: London plus network of 20 offices nationally: Why Join KPMG as Manager - Employment Solutions KPMG's employment solutions practice is a dynamic and successful area of our business. As a constantly changing and increasingly high-profile area, the team can offer a broad range of quality career paths to ambitious people advise clients in the public and private sector on employment tax, CIS, reward and benefits, CJRS, employment status, NMW and payroll compliance issues. At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. What will you be doing? Successful candidates will have a proven track record in employment tax compliance and reward as set out above and will have responsibility for: Building and maintaining client relationships through high levels of client service. Leading delivery of employment tax advice to clients. Proactively winning work with the team by managing existing clients and spotting new opportunities through client and team interactions. Business Development and marketing activities, both internally and externally. Involvement in local marketing initiatives. Taking responsibility for delivering work to a high standard and meeting deadlines. Reviewing work carried out by junior staff. Managing complex projects. Managing teams of people including coaching and developing junior staff. What will you need to do it? Sustains a high level of drive, shows enthusiasm and a positive attitude when coping with pressure at work Gives clear directions, positive and constructive feedback. Coaches less experienced staff Works in a cooperative, respectful manner with colleagues, clients and the wider community Analyses problems, identifies core issues, investigates, evaluates and integrates information Communicates with impact, in a way that is open, honest, consistent and clear Builds the reputation of KMPG through the quality of work, knowledge and experience Monitors and upholds high quality of service and products to clients (internal and external). We recognise that as individuals, we each have particular needs and that one size doesn’t fit all, when it comes to how, when and where you work. That’s why we’re proud to offer our colleagues agile working options. We believe in putting you at the centre of your career – KPMG will offer the training, development and stimulating work environment to help you get to where your career ambitions are. That’s why we introduced ‘Our Deal’ – it’s our way of saying ‘thank you’ for bringing your best to work. As part of ‘Our Deal’, you’ll benefit from a range of rewards from secondment opportunities and preferential banking services to a day off on your birthday and have open, honest conversations about your career development. Applying with a disability KPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we're committed to ensuring that all candidates are treated fairly throughout the Recruitment Process. Should you be successful after the initial application stage, please discuss with your recruitment contact any reasonable adjustments to our Recruitment Process that you may require. To discuss this or wider Tax roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Tax we have a range of divisions and specialisms. Click the links to find out more below: • Tax at KPMG Tax & Law (kpmgcareers.co.uk), • About our firm: About our firm (kpmgcareers.co.uk), • KPMG Culture. Being Inclusive: Being inclusive (kpmgcareers.co.uk), • KPMG Workability and Disability confidence: Need Support? Let us know (kpmgcareers.co.uk) For additional support in applying, please click the clinks to find out more:

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries, and as we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. Our values Here at Townhouse, we live by our three core values: -Details matter -Passionate in everything we do -Nice people Townhouse was born out of the idea that details matter - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kind-hearted people to join our mission to revolutionise the industry. ABOUT THE ROLE We’re looking for a Franchise Sales Manager to play a pivotal role in supporting Townhouse’s international expansion. Reporting to the Head of Franchise Development, you’ll be responsible for building and managing a high-quality franchise sales pipeline, identifying and qualifying multi-unit franchise partners across the UK and international markets. This is a commercially focused role suited to someone who enjoys outbound lead generation, market research, and developing well-qualified franchise opportunities. You’ll own the early and mid-stages of the franchise sales process, working closely with the Head of Franchise Development on deal strategy, negotiations, and preparing opportunities for successful completion. KEY RESPONSIBILITIES • Proactively identify, source, and qualify multi-unit franchise prospects through outbound outreach, market research, industry networks, and targeted lead generation, • Own the early and mid-stages of the franchise sales process, including initial outreach, discovery, qualification, and opportunity progression, • Assess prospective franchise partners against agreed criteria, including financial capability, operational experience, strategic fit, and alignment with Townhouse values, • Conduct market and territory research to identify priority regions and expansion opportunities across the UK and international markets, • Prepare, maintain, and deliver high-quality franchise presentations, pitch materials, and supporting documentation tailored to each market and partner, • Develop and present high-level business cases and financial models to demonstrate the commercial opportunity, • Maintain a structured and up-to-date franchise sales pipeline, ensuring clear tracking of leads, next steps, and conversion progress, • Work closely with the Head of Franchise Development on deal strategy, negotiations, and preparation for final agreement, • Act as the primary point of contact for prospective franchise partners throughout the pre-signature process, • Support the onboarding of new franchisees post-signature to ensure a smooth handover to Operations and other internal teams, • Collaborate cross-functionally with Operations, Marketing, Legal, and Finance to ensure franchise opportunities are commercially robust and brand-aligned ABOUT YOU • Proven experience in franchise development, international business development, or sales, • Experience within hospitality, beauty, retail, or other consumer-facing service brands is highly desirable, • Strong track record of generating, qualifying, and progressing partnership or franchise-led growth opportunities, • Commercially confident, with experience supporting negotiations and deal progression with multi-unit partners, • High level of financial literacy, with the ability to interpret, build, and present business cases and P&L models, • Highly organised and process-driven, with strong CRM and pipeline management capability, • Excellent communication and interpersonal skills, with the ability to influence senior decision-makers, • Confident representing a premium brand and franchise proposition, • Self-starter with a proactive, high-ownership mindset, comfortable in a fast-paced growth environment, • Willingness to travel as required LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS • Private healthcare and wellness support – Access to private healthcare, GP appointments, and private hospital treatment, • Employee discount – 75% off treatments and 50% off Townhouse products, • Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days, • Birthday treat – Complimentary signature manicure or pedicure with a friend, plus a glass of bubbles, • Social budget – Regular team socials and monthly treats, • Emergency cash advance – Interest-free advance of up to £50 per worked day in the month, • Shopping discounts – Savings across a wide range of top brands, • Refer a friend scheme – Receive a reward when someone you refer is successfully hired EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

As a Jewelry Store Manager, you will be responsible for assisting customers with their jewelry purchases and providing excellent customer service. Your primary goal is to maximize sales by promoting and showcasing jewelry collections in a professional and engaging manner. This role requires strong product knowledge, a passion for jewelry, and the ability to build relationships with customers. Key Responsibilities: Customer Assistance: Greet customers and provide personalized assistance to meet their specific jewelry needs. Listen attentively to their preferences and requirements and guide them through the selection process. Product Knowledge: Develop in-depth knowledge of the store's jewelry collections, including materials, gemstones, and designs. Stay up to date with industry trends, new launches, and the unique features of each piece to ensure effective product recommendations. Sales and Upselling: Proactively engage customers to drive sales and meet or exceed sales goals. Identify opportunities to upsell or cross-sell additional products and present them in a persuasive manner. Utilize effective sales techniques to close transactions. Visual Merchandising and Back-up stock Maintain the cleanliness and organization of jewelry displays, ensuring that they are visually appealing to customers. Collaborate with the visual merchandising team to arrange and rotate product displays regularly. Maintain all back up stock in well arranged manner where it is easy to locate. Maintain and clean back up trays and they should represent brand standard to presentation to clients. Jewelry Repair and Cleaning: Assist customers with basic jewelry repair inquiries, such as resizing, cleaning, and maintenance. Coordinate with in-house jewelers or external service providers as needed. Examine store inventory regularly to ensure all the products are in top selling condition. If required, send damaged and tarnished items for restoration and repair. Customer Relationship Build long-term customer relationships by providing exceptional service and follow-up assistance. Proactively contact customers to inform them about new arrivals, promotions, or upcoming events. POS Operations: Process sales transactions accurately and efficiently using the store's point-of-sale (POS) system. Handle cash, credit card transactions, and maintain an organized cash drawer. Receiving & preparing all inter- store delivery notes.

Business Development Director - Global Advertising Location: London, UK (Hybrid) | Travel: Across EMEA (30–40%) Reports to: Head of Growth About Freedman At Freedman, we help ambitious brands scale across borders. For over 30 years, we’ve partnered with some of the world’s most innovative companies — including Meta, Fitbit, Oatly, IHG, and Klarna — helping them deliver global campaigns that feel locally authentic. Our vision is to be the world’s most trusted partner for brands going global — where exceptional service makes the impossible feel inevitable. The Opportunity We’re looking for an aspiring Business Development Director with a background in global advertising to accelerate our expansion across EMEA. You’ve got 5 -7 years of experience and are ready to step up into the new role. This is a relationship-led, commercially focused role — perfect for someone who knows how to turn conversations into connections, and connections into opportunities. You’ll represent Freedman within the marketing audiences, engage CMOs, Heads of Marketing, and agency leaders, and position Freedman as the go-to partner for global campaign execution. What You’ll Do Build the Pipeline (70%) • Sponsor or attend key industry events — from major conferences to specialist meet-ups, • Host quarterly roundtables and networking sessions with senior marketing leaders, • Generate qualified opportunities across the sector, • Nurture relationships across your target accounts, engaging multiple senior stakeholders, • Maintain strong connections with key prospects and partners Grow Our Partner Ecosystem • Build partnerships with consultants, PR, creative, and production agencies, • Co-host events and develop referral partnerships, • Deliver opportunities from your agency network Operational Excellence • Collaborate with the Growth Manager to strategically cover your sectors, • Work closely with Marketing to inform sector-specific content and campaigns, • Keep HubSpot data and dashboards current, • Share market intelligence and help refine Freedman’s go-to-market strategy, • Additional responsibilities as reasonably required to perform your role What Success Looks Like Year 1: • Introductory meetings, • Qualified opportunities passed to Head of Growth, • Partner relationships actively generating referrals, • Events attended or sponsored, • Senior roundtables hosted, • Building reputation within the sector About You You’re a natural connector with a commercial drive. You enjoy turning insights into opportunities and thrive on building trust-based relationships with senior stakeholders. Experience • 5 - 7 years in business development, partnerships, or client relationship roles, • Proven success engaging senior marketing leaders (CMO, Head of Marketing), • Experience using events and networking as a core growth channel Skills and Attributes • Outstanding communicator — confident in conversations, on stage, or over dinner, • Organised, proactive, and self-motivated, • Consultative approach — persuasive without being pushy, • Curious, adaptable, and comfortable with ambiguity, • Resilient and disciplined in follow-up and relationship nurturing, • Genuinely curious about people and their challenges Bonus Points • Network in technology sectors, • Agency-side experience or background in marketing/comms, • Additional European languages (Nordic, German, or Dutch), • Familiarity with HubSpot or similar CRM Why Freedman We take the complexity out of global marketing. Freedman brings structure, quality, and cultural understanding to creative delivery — helping brands launch campaigns that land beautifully, everywhere. If you’re passionate about growth through relationships and want to make an impact in an ambitious, globally minded agency, we’d love to hear from you. Apply now to join Freedman.

The Ecommerce Operations Manager is responsible for the end-to-end operational accuracy of orders and returns across multiple e-commerce sites. This role ensures returns are correctly reconciled, RMAs are managed in line with SLAs, and all returns, shortages, and cancellations are accurately processed and recorded. The role oversees daily order fulfilment with 3PL partners, proactively resolving dispatch issues, system errors, and discrepancies across Shopify and ERP systems through ongoing order reconciliation and data cleansing. In addition, the role manages courier claims, monitors and assesses potentially fraudulent orders, and works closely with finance, customer service, and operations to mitigate risk and protect revenue. The Ecommerce Operations Manager provides hands-on operational and administrative support to the Senior Web Operations Manager, resolves ERP and WMS-related issues affecting order flow, stock, and shipments, and adapts quickly to ad hoc tasks and changing business priorities to ensure smooth day-to-day trading and peak performance. Returns Reconciliation, RMA Management & Return Processing • Accurately reconcile returns across three e-commerce sites in coordination with 3PL partners and internal finance and operations teams., • Create, manage, and track RMA (Return Merchandise Authorisation) cases to ensure returned products are processed, restocked, or written off correctly and within agreed SLAs., • Process returns, shortages, and order cancellations, ensuring all system adjustments are completed accurately., • Maintain consistent, detailed, and auditable records for all return-related activity. Order Fulfilment Coordination • Monitor daily order dispatch activity with 3PL partners to ensure timely and accurate fulfilment., • Proactively identify and resolve fulfilment delays, shortages, picking errors, or dispatch discrepancies. Order Processing & System Error Management • Review and resolve all ERP order errors, fixing issues directly where possible and escalating., • Investigate recurring errors to identify root causes and inefficiencies. Order Reconciliation & Cleaning • Ensure all Shopify orders are correctly shipped and closed., • Investigate unshipped orders, manually closing orders where caused by file issues, or re-pushing orders when data is missing., • Perform the same reconciliation within ERP to ensure order, shipment, and financial data aligns accurately across systems. Courier Claims Management • Log, track, and manage courier claims from initiation through to resolution., • Liaise with courier account managers and maintain clear, organised documentation for all claims. Fraud Order Monitoring • Review and assess high-risk or flagged orders for potential fraud., • Work closely with finance, customer service, and operations teams to approve, hold, or cancel orders based on risk assessment. Operational & Administrative Support • Support the Senior Web Operations Manager with day-to-day operational tasks and cross-functional project coordination., • Provide hands-on administrative and operational support to ensure workflows run efficiently. ERP/WMS Support • Resolve related queries, including:, • Orders not flowing to 3PLs, • Shipment creation and updates, • Shipment notifications, • Stock adjustments Ad Hoc & Business Support • Provide ad hoc operational, technical, or administrative support to the Senior Web Operations Manager and wider team., • Adapt quickly to changing priorities, peak trading periods, and seasonal initiatives.

Project Manager - Wealth Management / High-Net-Worth Location: London (with weekly travel to other client sites) Contract: Inside IR35, via approved umbrella company We are supporting a leading wealth management organisation in appointing an experienced High-Net-Worth (HNW) Project Manager on an inside IR35 contract basis, operating via an approved umbrella company. This assignment sits at the front end of a strategically significant, group-wide HNW programme and will focus on shaping and mobilising the HNW proposition ahead of wider delivery. The Assignment The HNW Project Manager will work closely with senior stakeholders to define the group-wide HNW proposition and translate strategic intent into structured, deliverable initiatives. The scope will span multiple elements of the HNW offering, including: • Client experience and end-to-end journeys, • Client reporting, • Advice proposition and policy, • Investment proposition, • Client administration and servicing models This role will establish the foundations for the broader programme and support effective mobilisation into subsequent delivery phases. Key Responsibilities • Support the definition and shaping of the HNW strategy and proposition at a group level, • Structure strategy into clear initiatives, workstreams, and mobilisation plans, • Apply strong change discipline to early-stage strategy definition and programme mobilisation, • Engage with senior stakeholders and governance forums, including board- and entity-level groups, • Translate strategic objectives into clear business requirements and delivery artefacts, • Identify and manage dependencies, risks, and assumptions across the emerging programme, • Provide structured reporting and recommendations to senior stakeholders Required Experience • Proven experience delivering strategy-led change assignments, • Significant experience in business change (non-technical), ideally within large-scale transformations, • Strong background in wealth management, asset management, or fund management, • Good understanding of High-Net-Worth client needs, behaviours, and service expectations, • Comfortable operating in ambiguous environments and shaping work from inception, • Strong stakeholder management and governance engagement skills Desirable Experience • Experience supporting enterprise-level proposition or operating model design, • Exposure to regulated financial services environments and senior governance forums, • Programme mobilisation or pre-delivery transformation experience

General Manager – Branded Restaurant Group Location: London Salary: £55,000 - £60,000 plus bonus We are recruiting on behalf of one of the most dynamic brands on the high street. Known for its fresh and flavourful food, warm and energetic service, and fantastic reputation, this is an opportunity to join a group that’s truly making waves for all the right reasons. About the Role The General Manager will take charge of a site that’s offering is informal yet personable and exceptional fresh food. This is a leadership role for someone who can inspire, motivate, and organically develop their team. A customer-focused approach is essential, as is a desire to make the restaurant stand out as one of the best in the area. The pace is fast, but the atmosphere is personal and welcoming. Key responsibilities include: • Delivering an exceptional guest experience., • Driving a high-energy, team-focused culture., • Leading by example to maintain high standards and keep both guests and the team smiling., • Ensuring the restaurant achieves commercial success while maintaining operational excellence. About You • Lives and breathes food and service with passion., • Can demonstrate success in similar roles, with at least three years of General Manager experience., • Has experience managing weekly volumes of £50-£70k., • Shows strong stability and progression in their CV., • Is obsessed with operational excellence and continuous improvement., • Inspires and develops their team to reach new heights., • Is a natural leader who drives change and brings out the best in others., • Has worked in a high-volume, quality-led environment., • Is commercially astute and customer focused. If you are keen to discuss the details further, please apply today or send your cv to kate at COREcruitment dot com

London, Manchester or other UK locations Consultant (CL7) Practice: Data & AI Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ___ The Data & AI team: The Data and AI revolution is changing everything. It’s everywhere – transforming how we work and play. Join Accenture and help transform leading organisations and communities around the world. Accenture Data and AI is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate and deliver value provides an unparalleled opportunity to grow and advance. Accenture’s Data and AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture’s broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Generative BI & Insight Manager you will: We’re aware that this role is in a quickly developing part of the AI industry and as such we’re aware that finding a single individual covering every area of expertise is unlikely. The ideal candidate would have: • Strong knowledge of semantic layer design and optimization (e.g., LookML, dbt, or similar frameworks)., • Hands-on experience integrating and fine-tuning Large Language Models (LLMs) for conversational analytics., • Exposure to cloud ecosystems (Azure, AWS, GCP) and understanding of data governance and ethical AI practices., • Deep understanding of marketing analytics & digital analytics, • Knowledge of customer service metrics such as CSAT, churn prediction, and operational KPIs., • Prior experience with conversational analytics or BI, • Knowledge of prompt engineering and model evaluation techniques, • Ability to translate complex business requirements into scalable AI-powered solutions., • Proven ability to manage cross-functional teams and drive adoption of innovative technologies., • Strong communication and stakeholder engagement skills to evangelize the proposition internally and externally., • Strategic thinker with a focus on delivering measurable impact and aligning solutions with enterprise goals., • Clear understanding of existing technologies and proposition in the space, • Strong understanding of data integration processes, APIs, and database management. Key responsibilities: • Design, deliver and optimize Generating BI & Insight solutions for large scale client., • Monitor performance of solution and continuously improve solutions, • Interpret complex user requirements and translate them into technical design., • Stay ahead of emerging trends in generative AI, BI, and conversational analytics., • Evangelize solutions internally and externally through demos and thought leadership., • Educate peers, team members and leaders in the business in the space. Collaboration and communication: • Act as the primary liaison between stakeholders to align Generative BI & Insight capabilities with business goals on the client’s behalf., • Act as the primary owner of Generative BI & Insight for the AI & Data Practice., • Proactively identify and mitigate risks related to AI and Management., • Comfortable operating in matrixed organizations and comfortable being part of cross functional teams. What’s in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible work policies., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling., • A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

As a Jewelry Store Manager, you will be responsible for assisting customers with their jewelry purchases and providing excellent customer service. Your primary goal is to maximize sales by promoting and showcasing jewelry collections in a professional and engaging manner. This role requires strong product knowledge, a passion for jewelry, and the ability to build relationships with customers. Key Responsibilities: Customer Assistance: Greet customers and provide personalized assistance to meet their specific jewelry needs. Listen attentively to their preferences and requirements and guide them through the selection process. Product Knowledge: Develop in-depth knowledge of the store's jewelry collections, including materials, gemstones, and designs. Stay up to date with industry trends, new launches, and the unique features of each piece to ensure effective product recommendations. Sales and Upselling: Proactively engage customers to drive sales and meet or exceed sales goals. Identify opportunities to upsell or cross-sell additional products and present them in a persuasive manner. Utilize effective sales techniques to close transactions. Visual Merchandising and Back-up stock Maintain the cleanliness and organization of jewelry displays, ensuring that they are visually appealing to customers. Collaborate with the visual merchandising team to arrange and rotate product displays regularly. Maintain all back up stock in well arranged manner where it is easy to locate. Maintain and clean back up trays and they should represent brand standard to presentation to clients. Jewelry Repair and Cleaning: Assist customers with basic jewelry repair inquiries, such as resizing, cleaning, and maintenance. Coordinate with in-house jewelers or external service providers as needed. Examine store inventory regularly to ensure all the products are in top selling condition. If required, send damaged and tarnished items for restoration and repair. Customer Relationship Build long-term customer relationships by providing exceptional service and follow-up assistance. Proactively contact customers to inform them about new arrivals, promotions, or upcoming events. POS Operations: Process sales transactions accurately and efficiently using the store's point-of-sale (POS) system. Handle cash, credit card transactions, and maintain an organized cash drawer. Receiving & preparing all inter- store delivery notes.

Looking for a career where you can make a positive global impact through innovation and technology? Join Fujifilm and see what it’s like to give our world more smiles. Fujifilm started from humble beginnings in Japan, and we continue to make strides in technology worldwide, all grounded in our rich history of shaping the world of innovation. For over 90 years, Fujifilm has engineered leading film, print and camera products. Now, we have evolved into a leader across multiple industries and practices — moving into healthcare, business innovation and electronic materials. We create a sense of continuous improvement, keeping value and collaboration at the core of our culture across Europe and the rest of the world. In Healthcare, our goal is to make a positive difference. We proudly support healthcare professionals and their patients with diagnostic innovations, while also supplying life-impacting medicines and vaccines. Our commitment to giving our customers, employees and society more value from innovation keeps us moving forward. Join our team and give our world more smiles. FUJIFILM Healthcare UK are looking for a Territory Manager to effectively increase sales volume and revenue through medical device product sales year on year whilst maintaining strong customer relations and increasing market share. Candidate Location: Within London Area What you'll do: • Act as an ambassador of Fujifilm Healthcare’s Endo-Solutions strategic vision, • Achievement of Company sales, profit margins and product targets for their area., • Have a comprehensive knowledge of the businesses of which they work within, along with regards to product range, technical specifications, prices, features, benefits, clinical applications, and sales strategies., • Deliver presentation of products and services to Stakeholders., • Education of customers (and team members) in the practical features, benefits, handling of product, new technologies and the techniques employed in using the equipment., • Making territory plans to achieve the targets in both sales and promotional activities., • Maintaining and reporting, daily sales activity reports, account records, expenses and other administration, as required by the company and the line manager., • Maintaining a Business Plan to maximise their territory’s sales opportunities., • Maintain and continue to develop the necessary skills and product knowledge by on-going self-development in the job function, to augment the training that the company provides and ensure that all company sponsored training is implemented., • Ability to influence, develop and negotiate with all financial representatives e.g., directors, procurement and business unit managers and other stakeholders to close a sale effectively and within profit margins/ targets What you'll need: • Min. of 2 years of sales experience, preferably within the field of GI flexible endoscopy, • Experience in both Capital and Device Sales, • Excellent communication skills, personal initiative, and solid experience in working as part of a global organisation., • Ability to work effectively and co-operatively with others and establish/maintain good working and interpersonal relationships, • Excellent professional appearance and presentation., • Strong proactive service mindset and customer orientation., • Methodical problem-solving skills and a process-oriented work attitude., • Excellent PC and networking skills, and sound knowledge of MS Office; SalesForce skills are an asset

Company Akkodis is a global leader in engineering, technology, and R&D, harnessing the power of connected data to drive digital transformation and innovation for a smarter, more sustainable future. As part of the Adecco Group, Akkodis employs over 50,000 engineers and digital specialists across 30 countries in North America, EMEA, and APAC. Our teams bring extensive cross-sector knowledge in critical technology areas such as mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink product development, accelerate productivity, reduce time-to-market, and prepare for the future. At Akkodis, you’ll join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology. Scope This role operates within Akkodis Consulting & Solutions UK and is primarily responsible for driving commercial growth through strategic, relationship-led business development. The Business Management team will focus on acquiring new clients, growing existing accounts, and ensuring long-term client satisfaction. The role requires close collaboration with the Technical Operations and Talent Acquisition teams to align solutions with delivery capabilities and ensure resourcing is matched to client needs. Role The Senior Business Manager (SBM) is a senior commercial leader within Akkodis Consulting & Solutions UK, driving strategic, solutions-led business development. Focused on long-term client partnerships, the SBM leads the full sales cycle from opportunity creation to deal closure working closely with Technical Operations and Talent Acquisition to ensure delivery and resourcing align with client needs. Beyond individual performance, the SBM mentors and guides Business Manager-level colleagues, sharing best practices and supporting their development. They take ownership of account P&L, focusing on margin growth, forecasting, and commercial governance. The role involves regular engagement with senior client stakeholders and internal reporting to Business Unit Directors, contributing to strategic planning and growth across the portfolio. Responsibilities • Cultivate and manage long-term, strategic client relationships built on trust, consultation, and shared outcomes., • Drive new business through insight-led engagement, proactive prospecting, and positioning of tailored, value-led solutions., • Identify and lead multi-stream growth opportunities within existing accounts, ensuring alignment with client priorities and Akkodis' capabilities., • Oversee and coordinate high-quality responses to RFIs, RFPs, and technical bids, ensuring commercial and delivery alignment., • Build and validate cost models, safeguarding margin integrity and ensuring commercial sustainability., • Deliver compelling solution proposals to senior client stakeholders, both technical and non-technical., • Collaborate with Technical Operations to scope client requirements, shape solution design, and confirm delivery feasibility., • Partner with Talent Acquisition to define strategic recruitment needs and support mobilisation for active and forecasted engagements., • Monitor and report on account performance, including revenue growth, P&L health, client satisfaction, and risk mitigation., • Actively contribute to market and competitor analysis to inform strategic planning and client engagement strategies., • Provide guidance and mentorship to Business Manager-level colleagues, supporting their development and contributing to a high-performance culture., • Engage regularly with Business Unit Directors and other senior stakeholders, feeding into strategic account reviews and business planning. Required Experience • Proven track record of success in consultative, solutions-led sales within the technology, engineering, or professional services sectors., • Demonstrated ability to manage complex, multi-stakeholder sales cycles from early engagement through to commercial closure., • Strong experience leading responses to RFIs, RFPs, and formal bid processes, with a focus on strategic value and delivery alignment., • Exposure to technical solutioning, with the ability to shape and position commercially viable proposals based on client needs., • Experience working cross-functionally with delivery, operations, and recruitment teams to execute scalable client solutions., • Comfortable engaging and influencing senior internal and external stakeholders, including executive-level decision makers., • Commercially astute, with experience managing account-level P&L, forecasting, and performance reporting., • Prior experience mentoring or supporting the development of peers or junior colleagues is highly desirable. Required Skills • Strong consultative sales skills with the ability to uncover client challenges and co-develop solutions., • Commercially astute with experience in pricing, proposal development, and contract negotiation., • Effective communicator and relationship builder, able to influence senior decision-makers across technical and commercial functions., • Collaborative, proactive, and able to operate cross-functionally within a matrix organisation., • Highly organised and able to manage multiple parallel sales opportunities and client engagements. Required Education • Degree in Business Management, Engineering, IT, or a related commercial or technical discipline, OR, • Equivalent professional experience in a business development or account management role within a technology or consulting-led environment.

We’re looking for a commercially driven Key Account Manager to manage and grow a portfolio of international and local accounts across EMEA. This is a high-impact role where you’ll own customer relationships end-to-end, lead annual negotiations, and deliver sales and profit targets through best-in-class execution. If you thrive in a fast-paced, international environment and enjoy combining strategic thinking with hands-on account management, this role offers real scope to influence growth across multiple markets. Key Responsibilities • Own and deliver sales, profit, and forecasting targets across your account portfolio, • Develop and execute annual account business plans aligned to brand and commercial strategy, • Lead customer negotiations, managing pricing, promotions, investments, allowances, and variable margin, • Build strong, trusted relationships with retailers, distributors, and internal stakeholders across EMEA, • Analyse sales performance, customer profitability, and market trends to identify growth opportunities, • Execute retail strategies including range alignment, promotions, and new product launches, • Oversee forecasting accuracy, stock management, service levels, orders, and invoicing, • Ensure SOX compliance, accurate documentation, and robust KPI reporting, • Support and shape the EU distributor strategy, identifying new routes to market and expansion opportunities Skills & Experience • Proven experience as a Sales/Key Account Manager within Retail or FMCG, • Relationship builder with strong sales and negotiation skills, • Strong commercial and financial acumen, with confidence managing margins, investments, and forecasts, • Demonstrated success in negotiation and annual customer agreements, • Highly analytical, numerate, and comfortable working with sales and performance data, • Excellent relationship-builder with the ability to influence senior stakeholders, • Fluent English required; German is a plus.

A new opportunity is available for an HR Global Mobility Coordinator with fluency in French & English to join our client’s EMEA team in London. The HR Global Mobility Coordinator will consult and administer all components of the International Relocation & Global Mobility process. You will coordinate all aspects of international relocations including international policy administration, expense reimbursement, visa and immigration, home search and household goods. Fluency in English and French is essential for this role. Responsibilities: • Manage the full relocation cycle of the relocating employees including VIP moves, • Liaise with HR Managers to understand global mobility requirements, • Understand and comply with the specific client global mobility policies and requirements, • Develop, maintain and build a working relationship with transferring employees, HR and local partners, • Carry out the pre-assignment briefing and client policy review with transferring employee, • Provide continuous HR and Global Mobility advice and support to both clients and relocating employees, • To ensure that all services are billed promptly, • Communicate any service failure to the Global Mobility Manager, • Prepare weekly status reports for all ongoing assignments Skills Required: • Fluency in French & English, • Strong background in HR, Global Mobility and Expatriate Services, • Able to work well under pressure with the ability to meet deadlines, • Proficient in using Microsoft Office and web-based software, • Prior customer service experience is highly desirable, • Highly organised with the ability to multitask

Job Description As a Lead - Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the Nordics market. In this role, you will develop new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. Your Role and Responsibilities: • Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities, • Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts, • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points, • Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes, • Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals., • Provide regular reporting of pipeline and forecasting to the Sales Manager, • Travel to customer locations and customer-focused events regularly, • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications • A diploma or Master’s degree is desirable, • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous, • Experience managing the sales cycle from business champion to the C-level, • Showed consistent overachievement of sales goals in a large geographic territory selling a technical product, • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management, • Experience managing and closing complex sales cycles; being an expert managing sales cycles with 60-90+ days, • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products, • Willing to go the extra mile with a strong work ethic; self-directed and resourceful, • Project credibility with knowledge of the customer service domain, and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level, • Fluent in English and any Nordics language is a must Sounds interesting? Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Business Development Manager – Bridging & Development Finance Salary: Negotiable Depending on experience within the industry Bonus: Uncapped Commission Holidays: 25 days + bank holidays About the Role We are partnering with a fast-growing specialist property finance provider to hire a Business Development Manager with strong Bridging and Development Finance experience. This is an exciting opportunity to join a dynamic finance team and play a key role in driving new business and market presence across the UK property sector. You will be responsible for developing strategic relationships, originating new clients, and generating high-quality loan flows across both bridging and development finance products. The role offers autonomy, uncapped earnings and a clear progression path from junior to senior levels. Key Responsibilities • Identify, develop and convert new business opportunities in Bridging and Development Finance., • Build and maintain a strong pipeline of introducers, brokers, and strategic partners., • Deliver sales targets and contribute to the growth of the business., • Present complex financing solutions with clarity and credibility to property professionals., • Manage relationships with key stakeholders to ensure excellent service delivery., • Stay up to date with market trends, product developments, and competitor activity., • Attend industry events and networking opportunities to promote the brand. What We’re Looking For • Proven experience in Bridging and Development Finance & Business Development, • Strong network within property finance, broking communities, or introducer markets., • Commercially astute with the ability to build long-term relationships., • Excellent communication and negotiation skills., • Self-motivated, target-driven, and able to work both independently and within a collaborative team. What’s On Offer • Competitive salary package — negotiable depending on experience and level., • Uncapped commission / bonus scheme., • 25 days holiday plus bank holidays., • Opportunity for career progression into senior leadership roles Why This Role If you are passionate about property finance and enjoy building meaningful relationships that drive commercial success, this role offers the autonomy and support to excel. Whether you are a high-performing junior looking to step up or an experienced director seeking a new challenge, this position offers scope for growth and substantial rewards for performance.

Position: Tender Manager Location: London Full Time: Onsite Reporting to: International Key Account Manager Flokk, a leader in workplace seating solutions, is looking for a Tender Manager to join our International Key Account team, supporting the UK and Europe. We are seeking a dynamic Tender Manager to lead and optimise our tendering process, ensuring competitive, compliant, and high-quality submissions. This pivotal role combines strategic thinking with meticulous attention to detail, driving successful outcomes in a fast-paced environment. Join us to make a significant impact on our growth and client partnerships. Who we are Flokk is the leading European manufacturer of high-quality seating solutions, with a growing portfolio of global brands with more than 40% of our sales outside Europe. Committed to sustainability for decades, we are pioneers in developing eco-friendly seating solutions for both the private and public sector. Through organic growth and successful acquisitions, we aim to expand into new markets and offer a wide range of seating solutions for modern work environments. Trusted worldwide for our cutting-edge designs, we blend Scandinavian heritage with innovation. With production sites across the European continent, the UK, China and the USA, and products sold in over 80 countries, our employees work with one shared vision Inspire Great Work Purpose of Role The Tender Manager role provides comprehensive operational, administrative, and project coordination support to the International Key Account Managers (IKAMs). The purpose of the role is to ensure seamless delivery of account activities from the initial project brief through to handover while enabling the sales team to deliver high-quality pitches, tenders, quotations, and client engagements. The role is central to enabling consistent sales performance, strengthening customer relationships, and supporting the creation of competitive, high-quality tender submissions that reflect Flokk’s brand standards. Key Responsibilities: Project & Sales Support • Manage projects from initial brief through to coordination of handover to the Project Manager., • Provide reliable support and guidance to IKAMs to help upsell products and achieve consistent sales results., • Support the full pitch process, including managing production of PQQs, tenders, RFPs, and building PowerPoint presentations in line with brand guidelines., • Assist with preparation, coordination, and submission of bids for IKAM accounts. Quotations & Tendering • Produce detailed and accurate quotations within required time limits., • Build competitive, compliant tenders including product selection, scheduling, and pricing., • Register Flokk on customer tender portals and maintain an up-to-date overview of login details and platform access. Operational & Administrative Coordination • Maintain CRM project records and stakeholder mapping, ensuring updates are accurate and timely., • Organise sample orders, ensuring all required materials accompany them., • Support trade fairs, customer events, and client meetings., • Act as a key point of contact for Customer Service regarding IKAM-related needs., • Data, Documentation & Systems., • Develop and maintain a reference list for IKAM accounts., • Create and maintain a database of product datasheets., • Document and manage calculations and conditions for finalised customer agreements., • Daily use of Excel, InDesign, AutoCAD, pCon and PowerPoint to support all activities. Qualifications and Key Skills: • Experience in sales support, bid coordination, project coordination or similar client-facing administrative roles., • Background in furniture, interiors, manufacturing, or design-related industries (preferred)., • Competence with tendering or bid submission processes., • Strong proficiency in Microsoft Excel, PowerPoint, and digital presentation tools., • Working knowledge of InDesign, AutoCAD, and pCon (or similar design/configuration software)., • Ability to work with pricing tools, specification data, and tender platforms., • Comfortable maintaining structured databases and documentation. Core Competencies • Excellent organisational and project coordination abilities., • High attention to detail—especially in tenders, quotations, and documentation., • Strong written communication skills for creating client-facing materials., • Ability to manage multiple deadlines and prioritise workload effectively., • Stakeholder management skills, acting confidently as a central support contact for IKAMs, Customer Service, and clients., • Proactive, solutions-oriented, and able to work independently while supporting wider sales objectives. What we offer: • Competitive Salary, • Company Pension, • Life Insurance, • Employee Assistance Programme with 24/7 support, • Enhanced Maternity and Paternity pay, • Company Events, • Cycle to Work Scheme

Management Consulting Manager - Utilities Water Manager Location: London, Manchester, Bristol Career Level: Manager (7) As a team: We are a diverse team of driven individuals, sharing a common passion for driving innovation across our portfolio of water and wastewater utility clients. From strategy development and delivering innovative new technologies through to enabling organisational and operational excellence, we are committed to help our clients to deliver safe, sustainable, and cost-effective services in their highly regulated environment. Our team thrives on shared success, diverse ways of thinking and boundaryless opportunities that drive each of our careers in new and exciting ways. Innovation is at the heart of our team and we bring cutting edge technology to our clients, helping them deliver affordable, reliable and sustainable services. From capital infrastructure projects, to designing new operating models, digital platforms and customer experiences, our teams are at the forefront of utility excellence across the value chain. As part of our team you will learn, grow and advance in an innovative culture that embraces your individuality. You will be challenged and rewarded while surrounded by a highly passionate and supportive team. In our team you will learn: • How to work with our diverse client base across water and wastewater utilities to solve their most difficult problems, • How to deliver truly innovative work on the back of emergent technologies such as AI, analytics, cloud platforms and digital twins., • To collaborate across multiple locations and disciplines, leveraging Accenture’s global knowledge network and high-calibre colleagues bringing a wealth of industry and functional experience, • To develop your industry knowledge and consulting expertise through continuous learning, coaching and mentorship., • To lead with integrity, champion diversity and inclusion and help shape a more sustainable future for critical national infrastructure. As a Utilities Water Manager, you will: • Work alongside our clients - from C-suite leaders to operational teams – to understand their challenges, identify opportunities, design solutions and manage their implementations, bringing your water and wastewater industry expertise to guide them through to success, • Drive transformation programmes by translating strategic insights into practical actions that deliver measurable results, • Lead cross-functional teams to deliver improvements in customer experience, field operations, asset management and digital adoption., • Lead value case and benefit analysis, operating model design and implementation, process design, cost and productivity improvement, • Project manage and use your experience with delivery methods such as Agile, Lean, and Design Thinking to drive success, • Utilise analytics and big data to develop insight-led strategies, supporting clients as they adopt AI, cloud, and digital core transformations., • Recommend and use the best in innovative technologies to answer our Clients questions, • Leverage your relationship and stakeholder management skills to accomplish team objectives, • Communicate with excellence (written, conversational and presentation delivery), • Mentor and develop team members, champion diversity and inclusion and foster a collaborative culture. Job Qualifications We are looking for experience in the following skills: • Good level of experience in utilities (particularly in water and wastewater), ideally within transformation, change management, customer service or operational improvement, • Broad knowledge of the UK water sector and its regulations, • Management consulting experience or equivalent strategic delivery roles with a track record of delivering large, multi-disciplinary programmes that achieve tangible business outcomes., • Experience of designing new business and operating models or transforming existing ones, including organisational development, capability mapping and operating model change, • Experience of working with technical & engineering stakeholders to drive operational excellence, including process optimisation, • Strong analytical and problem-solving skills, including data-driven consulting, value-case development and benefit realisation., • Leadership experience managing teams across multiple locations both from a project delivery and personal development perspective, • Excellent communication and influencing skills with the ability to build lasting relationships with clients and stakeholders at all levels., • Bachelor’s degree required; postgraduate qualification desirable. Set yourself apart: • Ability to lead with excellence, • Mastery of creative and innovative thinking, • Proven history of delivering programmes in the water and wastewater industry What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Some flexibility and mobility are required to deliver this role as there will be requirements to spend some time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With over 779,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at ___ Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Business Development Manager – Energy & Net Zero Solutions Salary £65,000 + car allowance + bonus Location Coventry or London About the Role This role is focused on identifying and securing new business opportunities to drive revenue growth and improve profitability within a fast-growing digital energy services business. The Business Development Manager will be responsible for pitching and demonstrating proprietary digital energy solutions, both in person and remotely, to senior decision-makers across UK organisations. You will typically lead sales engagements with a Net Zero Consultancy offering, alongside core energy management services, providing customers with a fully holistic solution. Innovative tools such as a reverse auction platform and funded energy monitoring solutions form key differentiators within the proposition. This is an exciting opportunity to join an ambitious and innovative business committed to making Net Zero both achievable and commercially viable for UK organisations. Key Responsibilities • Research target organisations and identify new business opportunities to grow the customer base, • Develop and implement strategies to successfully engage new prospects, • Build and manage a strong sales pipeline through proactive prospecting, relationship building and market awareness, • Generate leads and conduct cold calling to arrange meetings, either face-to-face or via video conferencing, • Build trusted relationships with customers and prospects, understanding their needs and developing tailored proposals, • Pitch digital energy and Net Zero solutions to senior stakeholders and decision-makers to successfully close deals, • Identify opportunities for sales campaigns and collaborate with Marketing to support execution, • Attend industry events and conferences to build relationships and generate new leads, • Accurately forecast sales performance and maintain detailed records of all sales activity within the CRM system, • Deliver presentations to customers and internal senior management, • Work towards quarterly and annual sales targets set by the Sales Director Key Relationships Internal: • Service Delivery teams, • Managing Directors, • Operations Directors, • Client Services Directors Essential Skills & Experience • Demonstrable experience selling Net Zero and/or energy management solutions, • Proven track record of delivering new business growth within an energy procurement environment, • Strong knowledge of the UK energy supply and procurement market, • Experience pitching to C-suite and senior stakeholders in a B2B environment, • Commercially astute, with the ability to create profitable proposals aligned to internal guidelines, • Excellent organisation skills with the ability to manage a demanding workload, • Strong sales, presentation and storytelling skills, • Confident communicator with well-developed negotiation skills, • Comfortable making cold calls and initiating new business conversations, • Highly results-driven with a strong desire to exceed targets, • Growth-focused mindset with an appetite for increased responsibility, • Team-oriented, accountable and reliable Location & Working Pattern Hybrid working model, ideally two days per week in the office and three days remote, with flexibility based on business needs. Diversity, Inclusion & Flexibility The organisation is committed to building a diverse, inclusive and supportive workplace. Applications are welcomed from candidates of all backgrounds, regardless of gender, age, sexual orientation, disability, neurodiversity, ethnicity or any other characteristic. Flexible working is actively supported, and candidates with alternative working pattern requirements are encouraged to discuss these during the recruitment process.