Service supervisor jobs in London - Page 4Create job alerts

Are you a friendly, self-motivated individual with a passion for customer service? We are seeking a dynamic Wine & Spirit enthusiast to lead our charming takeaway store, specialising in fine wines, Cognacs, Armagnacs, and beautiful flowers! About Us: Located in a vibrant neighborhood, we pride ourselves on offering a unique selection of high-quality products and an exceptional customer experience. As the face of our store, you will play a crucial role in creating a welcoming atmosphere that keeps our customers coming back for more! Position: Wine & Spirit Store Manager Shift Times: 11:30 AM - 10:30 PM Optional Additional Days Available Key Responsibilities: - Lead and manage day-to-day operations of the store - Provide outstanding and knowledgable customer service, building rapport with our valued clients - Handle orders & deliveries (experience with STO preferred) - Conduct weekly stocktakes and manage inventory levels - Ensure the store is well-presented and stocked with our premium products Ideal Candidate: - Previous experience in a managerial role, particularly in wines or hospitality - Strong knowledge of wines and spirits - Excellent communication and interpersonal skills - Proven ability to manage stock, orders, and inventory efficiently - Passion for delivering exceptional customer service and engaging with the community - A friendly and approachable demeanor, reflecting our store’s welcoming spirit Why Join Us? - Possibility to enjoy a balanced work-life with a 4-day working week - Work in a friendly neighborhood surrounded by great customers - Opportunity to showcase your leadership skills and take ownership of the store - Competitive salary and flexible schedule with the option to work an extra day If you’re ready to take the next step in your career and contribute to a beloved local store, we would love to hear from you! We can’t wait to meet you! Job Type: Full-time Pay: £12.40 per hour Benefits: Discounted or free food Work Location: In person Reference ID: Deli and Wine bar professionals

Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time

The Assistant Manager will support the cafe's operations, ensuring a high standard of customer service, staff management, and efficient daily functions. This role is pivotal in creating a welcoming environment and driving sales while adhering to the cafe’s standards and policies.

Sales assistant, watch surgery a great opportunity to join our watch repairs team! Here at watch surgery we are currently recruiting for a sales assistant to join our busy repairs team. Previous experience of watch/jewellery repairs is advantageous but full training will be provided to individuals with no prior or limited experience. The ideal candidate must have positive, “can-do” attitude a passion for delivering exceptional customer service great communicator with a natural flair for striking up conversation eager to learn and build on your retail and product knowledge a natural aptitude for mechanical or electrical repairs attention to detail, tidy, organised and well presented a flexible team player who is always ready to go the extra mile and happy to work any day. Key responsibilities selling providing clear verbal communication with our customers with the diagnostic findings booking in the more complicated repairs

Small Italia pizzeria looking for position as assistant manager and manager

When you join our team as a Manager you will have access to our benefits including, but not limited to: 50% off food and drink in our pubs for a table of up to 4 people Every penny of service charge goes to the people who work in our restaurants, including everyone who works in the kitchen Amazing access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance AND discount on HUGE list of bars and restaurants. 24/7 access to our employee support helplines including free counselling, financial and legal advice 28 days’ holiday per year Lots of training to develop yourself personally and professionally Employee referral scheme Why Choose to join our team as a Manager at Public House: A Thriving Environment: Become a part of our vibrant and friendly team, where teamwork and customer satisfaction are our top priorities. Career Growth: We believe in nurturing talent and offer opportunities for personal and professional growth within our establishment. Flexible Schedules: Enjoy work-life balance with our flexible scheduling options tailored to your needs. Excellent Compensation: We offer excellent pay and benefits

Sanzio is a bustling Italian restaurant in the heart of Willesden Green, London. We focus on making the best of Italy's favourite staples, such as pizza, pasta, and salads. In addition, we offer daily specials on meat, fish, and seafood based on fresh and seasonal ingredients. We aim to provide our customers with beautiful food and a relaxing old-world atmosphere to enjoy with friends and family. Role Description This is a full-time on-site role for an Assistant Manager/Manager at Sanzio. Your primary responsibility will be to provide exceptional customer service, ensure a pleasant dining experience for every customer, and help our existing team grow within their position. We are looking for someone who is not scared of work and likes to be active. Most importantly is that your personality is kind, easy-going and focused. Qualifications You must have at least five years of full-time employment as a Waiter and, ideally, some experience as an assistant manager. Customer Service, Communication, and Food & Beverage skills Experience in the food service industry Knowledge of food safety and hygiene practices Ability to work well in a team and handle multiple tasks Excellent communication and interpersonal skills Basic cooking skills Positive and friendly attitude This role is not suitable for part-timers of students. Wages can be yearly or hourly and it will be based on your experience and capabilities

Restaurant Supervisor - Hot N Juicy Shrimp The Restaurant Supervisor at Hot N Juicy Shrimp ensures efficient operations, exceptional customer service, and a positive guest experience. They lead the front-of-house team, oversee the QR code ordering system, and maintain cleanliness and readiness using Trail Hospitality. Key Responsibilities: Team Leadership: Supervise and motivate staff, ensuring adherence to service standards. Train employees on customer service and QR code ordering. Customer Service: Greet guests, assist with orders, address concerns, and ensure satisfaction. Handle complaints and escalate when necessary. Order & Quality Management: Ensure accurate orders, timely service, and high-quality food presentation. Communicate any allergy or dietary needs. Health & Safety: Oversee hygiene standards, conduct cleanliness checks, and ensure safety protocols are followed. Operational Oversight: Use Trail Hospitality for opening/closing checks and inventory management. Assist with scheduling and staff performance. Skills: Leadership: Ability to lead and maintain high service standards. Communication: Clear, friendly interaction with guests and staff. Problem Solving: Address customer and operational issues efficiently. Attention to Detail: Ensure accurate orders, cleanliness, and smooth operations.

Join our dynamic team at Melange as a Restaurant Supervisor! We’re looking for an experienced, motivated leader who’s passionate about great food, exceptional service, and creating memorable dining experiences. If you’re ready to inspire and guide a team in a fast-paced environment, we’d love to hear from you! 35-42 hours a week. Staff food and staff discounts

Senior supervisor - Award Winning Pub, Bar and Restaurant Group Urban Pubs and bars are currently recruiting for a talented and highly skilled Assistant Manager with personality & charisma for our amazing bar Fleets in the city. Looking for someone that is passionate about food and drinks as well as having a good time. Role • As supervisor you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial acumen. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What We Looking For • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You’re not precious. We leave our egos at the door and help get sh*t done • Must have minimum 2 years’ experience as a manager depending on the property being looked at • Solid communication and organisational skills, be approachable • Superb customer & floor service skills • Strong all-round business knowledge from financials to customer satisfaction • An entrepreneurial flare • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun • Personal License holder beneficial What's In It For Me • A competitive salary & bonus scheme • Training and development • Career progression and promotion opportunities with regular new openings around the corner • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • The opportunity to make strategic decisions within your business – take ownership and Be Fearless • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere • 28 days holiday • Goes without saying, but we’ll feed you during your shift • Employee Assistance Programme (EAP) • Good people know good people - an awesome referral scheme • Access your Wages anytime through Wagestream • Birthdays are for celebrating, so have the day off on us • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around

Looking for Team leaders and Team members that would like to be part of a brand that’s wants to shake things up and take the business to the next level must have a passion for standards and customer service and loves being part of a team .we are busy during the week with the advantage of early closes Saturday and Sunday

The Restaurant Floor Manager is responsible for overseeing the daily operations of the restaurant floor, ensuring exceptional service delivery, and managing the front-of-house staff. This role focuses on creating a positive dining experience for guests while maintaining high standards of service, cleanliness, and operational efficiency. 1. Staff Management:   - Supervise and coordinate the activities of waitstaff, hosts/hostesses, and bartenders.   - Train, mentor, and develop front-of-house staff to deliver outstanding customer service.   - Schedule shifts and manage staff rotas to ensure proper coverage during peak dining hours. 2. Customer Service:   - Greet guests, manage reservations, and ensure timely seating and service.   - Address customer inquiries, complaints, and concerns promptly and professionally.   - Monitor dining experience and solicit feedback to enhance customer satisfaction. 3. Operational Oversight:   - Ensure the restaurant floor is clean, organized, and properly set up for service.   - Collaborate with the kitchen staff to ensure timely food preparation and service.   - Monitor food and beverage quality, presentation, and portion control. 4. Sales and Financial Management:   - Assist in achieving sales targets and managing operational costs.   - Monitor and report on daily sales and performance metrics to management.   - Handle cash and credit transactions, ensuring accuracy at the point of sale. 5. Health and Safety Compliance:   - Ensure compliance with health and safety regulations, food safety standards, and alcohol licensing laws.   - Implement and maintain cleaning and sanitation protocols for the restaurant. 6. Event Coordination:   - Assist with planning and executing special events, private parties, and catering services.   - Work with management to develop promotional activities and menu specials. Qualifications: - Previous experience in a restaurant management or supervisory role. - Strong leadership and team management skills. - Excellent communication and customer service abilities. - Ability to work in a fast-paced environment and handle high-pressure situations. - Knowledge of food and beverage service, health and safety regulations, and POS systems.

Simple Health Kitchen – Assistant Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Supervisor, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the General manager, to achieve the business goals set out by your Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.

We are looking for a Supervisor to join the team in our new venue Magazzino in Druid st SE1. essential for the candidate are : - experience is required - Positive and dynamic attitude - team player - Reliable - Be able to work weekends - The canditate will have possibility to join our award team of Sommeliers action on serving small producer carefully selected wines imported directly from the producer - Team discount when buying wines and plenty opportunities in tasting and learn from the producers - Offer minimum of 20 hours from £30.000-£40.000 plus service charge to start with depending the experience. Part time and full time position available

Restaurant Team Leader at Kanada-Ya Permanent Contract, Flexible Hours, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 5 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to lead a team of waiters in a busy environment ensuring our guests receive a great experience. What we offer & our benefits: - Starting pay up to £12.00p/h plus tips. Pay is monthly. - Private Healthcare scheme for you and your children after 1 year of service. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Full uniform provided. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Optional pension scheme. - Successful applicants will be paid for their trial shift. Working on shift with us you will: - Lead by example and never compromise on quality or standards. - Support the General Manager and Assistant Manager in ensuring the shift runs smoothly and our guests have a great experience. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our General Managers joined us as Waiters and they can earn well over £40k per annum.

We are looking for a fun, dedicated and enthusiastic team player to be part of our team at famous London pub The Eagle. We are looking for someone who is passionate about giving excellent customer service and wants to be part of a great team for a long term commitment. Excellent training and real chance of career progression for the right candidate. We are always looking to promote from within. Immediate start. Experience in a supervisory capacity within the service industry is essential for this position Job Type: Full-time Salary: £12.62 per hour plus service charge

We're hiring a full-time floor & bar supervisor for our gorgeous bar & restaurant in Hackney Wick. This opportunity is perfect for someone already with management experience or someone with multiple years in a hospitality setting and looking to take the next step in their career. Lanterna is a deli, restaurant & bar. Purpose-built to deliver an excellent experience to our Hackney Wick locals with a fantastic location by Regent’s Canal. It offers flexible dining and drinking options to our customers over several levels. Lanterna is set in a beautiful, residential neighbourhood of Hackney Wick right by the canal. It's also 5 minutes walk from Hackney Wick Overground, offering good transport links.

Days: open seven days Location: City of London What we offer: A competitive salary plus a share of tronc. Salary dependent on position and experience 45-hours over five days a week contract - full time. Pay review after three months (Probation period) Extra hours paid over and above contracted hours. All salaried staff are paid on the 25th of each month (monthly). Personal qualities: - Hands-on Management style - Great Customer Service Skills - Eye for detail and high standards - Strong work ethic and able to work as part of a multi-function team. - Good command of English Full training is given Excellent opportunities for development & advancement.

Restaurant Supervisor ( Monday to Friday) Hourly Rate: £17.50 per hour Monday to Friday Searcys can be traced back to one man's vision: Victorian entrepreneur and the Duke of Northumberland's confectioner, John Searcy. He honed his skills by catering at private parties for royalty and high society - and word soon spread of his talent. After ten years of service to the Duke and Duchess, he set up Searcys, in 1847. Before long, he became the first and most sought-after caterer, renowned for his artistry and attention to detail. As a Supervisor you will receive the following industry leading benefits: - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Access to everyday discounts and communication portal - Employee assistance programme - Meals provided on shift when working within one of our venue - Your birthday off to celebrate in style Job Description: Key Responsibilities: - Provide exceptional service to our guests - To successfully participate in the delivery of all food and beverage services - Take part in the setup of restaurant and events - Nurture and develop new waiters - Adhere to all company policies and departmental procedures/trainings - Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers - Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary The Venue: The Royal Institution of Chartered Surveyors (RICS) is the worlds leading professional body for qualifications and standards in land, property, infrastructure and construction. Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.

Hairdressers !! We are rejecting £200-£300 a DAY worth of clients services Are you a skilled stylist looking for a long-term position in a successful, close-knit team? We're searching for a talented individual to join our well-established salon. Why Join Us? - We're a busy salon turning away 10-15 clients daily due to being short-staffed. - You'll be part of a stable team: - Aurora: 19 years with us - Bea: 7 years - Alex: 6 years - Terry: 14 years at a top competitor before joining us 4 months ago - Our owner/manager has been leading the team for over 21 years. What We're Looking For: - Strong skills in cutting and colouring (primarily for ladies, but you should be comfortable cutting men’s hair too—no hardcore barbering required). - Someone committed to a long-term role (1-2 years is not sufficient). - A stylist with life experience, maturity, and quiet confidence to fit into our team dynamic. - You must be a good team player with some solid experience in both hairdressing and life. What You Can Earn: - Weekly earnings range from £500 to £900 based on commissions (depending on days worked and performance). - Weekly tips: £100 to £600 on top of your pay. - Guaranteed pay and commissions from day one or shortly after, depending on performance. Next Steps: - Contact us via this ad buttons or chat. - After an initial 15-minute phone chat, we’ll arrange a face-to-face interview. - If we’re both happy, we’ll schedule a fully paid trial day to see how well you fit in the team. We value transparency and will ensure you know exactly what to expect every step of the way. If you’re ready for a long-term opportunity in a great environment, we’d love to hear from you!

Pittagoras is seeking a vibrant, ambitious, and dedicated individual to join our team as a Store Manager for our new site in London Fields. Pittagoras is expanding and needs a leader to ensure smooth and efficient daily operations while training and developing our team. This role is essential for optimizing store operations, maintaining high customer satisfaction, and upholding the quality standards Pittagoras is known for. Role Purpose: Our Store Managers ensure our operations run smoothly, providing a memorable and magical place to work. As a Store Manager, you will model excellence in food preparation and service, ensuring a unique customer experience. You will also train new team members to uphold our high standards, making Pittagoras an employer of choice. Key Responsibilities: ● Service Preparation: Ensure the store is set up and ready for each service with the right amount of gyros on the spit and prep, balancing quick service needs with food cost management to avoid wastage. ● Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and protective clothing as required. ● Quality Management: Adhere to the gyros and prep management system according to the prep guide, ensuring our gyros meet the highest quality standards. ● Team Development: Recruit, train, and coach new starters and current team members to Pittagoras standards. ● Store Standards: Monitor all sections of the store and report any poor performance to the Operations Manager. Follow all Pittagoras systems and processes, including compliance with Food and Hygiene standards, Health & Safety, and opening and closing procedures. ● Profitability: Contribute to Pittagoras' profitability by following recipes and controlling food costs and wastage. Manage P&L budgets and profitability of the business. ● Scheduling and Ordering: Create weekly rotas, manage holiday cover, and order from suppliers according to par levels. Requirements: ● Proven management experience. ● Good command of the English language. ● Food safety level 2 certification. Competency/Behavioural Indicators: General Overview: ● Be a great team player and possess a high level of flexibility. ● Exhibit a professional attitude and approach, aligned with our company values. ● Display a can-do attitude with a sincere and courteous approach to customers and team members. ● Have a passion for cooking and customer service, aspiring to deliver the highest quality. ● Possess excellent communication skills and a strong customer service ethic. ● Be flexible regarding availability to work hours and location. ● Our Behaviors: ● Creating Empathy ● Building Confidence ● Making it Happen ● Processing Information ● Improving Performance ● Creating Ideas ● Facilitating Interactions ● Gathering Information ● Growing Talent ● Influencing Others People Management Responsibility: ● Direct and Indirect Reports: ● Manage a team of 4-10 people.

We are looking for a friendly and efficient Waiter/ Waitress to join our London team. The ideal candidate will be passionate about providing excellent customer service, have strong communication skills, and thrive in a busy environment. As a Waiter/ Waitress , you will be responsible for taking orders, serving food and drinks, and ensuring that guests have an enjoyable dining experience.

We are looking for a passionate Deli Assistant! We are a renowned Grocery and Deli store chain in London, we are looking for a Deli Assistant to join our team! Role and Responsibilities As a Deli Assistant, you will be responsible for selling a wide range of fresh produce, including cheeses and deli meats, in one of our 5 stores in London. This highly specialized role requires in-depth product knowledge and an ability to serve customers in an efficient and courteous manner. You will have the opportunity to interact with a diverse customer base and contribute to the service excellence that sets our brand apart. Benefits Working as a Deli Assistant at Prezzemolo & Vitale offers numerous advantages over other roles in the food industry: - Regular work hours, with no night shifts - Challenging and open work environment, away from the closed environment of kitchens - Opportunities to develop specialized skills and professional growth Requirements To be considered for this role, candidates must possess: - Basic manual dexterity in using working tools such as knives and slicers - Knowledge of English - Passion for food and excellence in customer service Offer - Full-time contract (45 hours per week, 5/7 days) - Competitive hourly wage: £13/hour - Comprehensive training provided by the company to ensure your success in the role Extra Benefit •Free meals during the shift • 20% discount in store • Referral bonus • Mystery Shopper Bonus • In the birthday every employee can request to store manager day off.

Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.