Assistant Manager
17 hours ago
Leeds
Assistant Manager: Chick-fil-A Salary: Competitive (DOE, based on salary benchmarking within similar location/role) Location: Leeds City Centre - must live within a commutable distance Full-time, Permanent Start Date: Must be ready to start early October Benefits • Be part of a ground-breaking new restaurant concept, • Opportunity to shape and lead a brand-new team, • Significant scope for growth as the brand expands, • Work directly with the owner and General Manager to help shape the vision and day-to-day operation, • Closed on Sundays, • Competitive package including free lunch when working in the restaurant Are you ready to be the driving force behind one of Leeds most exciting fast food restaurant openings? Chick-fil-A are preparing to open its first Owner / Operator UK restaurant in the heart of Leeds later this year, and we are looking for a passionate, experienced Assistant Manager to join the team. This is more than just a job, we are a family, and we have fun along the way. As Assistant Manager you’ll be key to making decisions and creating a great culture in the restaurant. It’s fun, fresh, fast paced, and full of ambition and we need someone who can match that energy. About the Role This is a rare opportunity to join at the very start, not just to manage a team, but to help build one. You’ll play a key role in shaping operations, setting standards, and making this new venture a local favourite from day one. Responsibilities include: • Lead on day-to-day operations across front and back of house, • Run and manage shifts, • Lead the team when the General Manager is not present, • Support the General Manager with scheduling, team coordination, and effective communication, • Optimise labour deployment, ensuring the right people at the right time, • Manage stock, production planning, waste and recycling, • Ensure the restaurant is clean, welcoming, and guest-ready, • Recruit, train, and inspire a high-performing team, developing future managers, • Foster a people-first culture where everyone can thrive, • Provide exceptional customer service and coach teams to deliver consistently high standards, • Champion health & safety, food hygiene, and compliance from the start, • Support financial management of the restaurant P&L driving sales while managing cost, • Hit key restaurant metrics including sales, traffic, and customer satisfaction, • Collaborate with colleagues and the owner on launch and beyond, • Analyse performance data with the General Manager and implement practical improvements, • Embrace a growth mindset taking feedback constructively and applying it About You You are not just a leader, you are a motivator, organiser, and culture-setter. You thrive in fast-moving environments, love building teams, and aren’t afraid to get stuck in. You will need: • A passion for investing in people with a “we grow you and you grow us” mindset, • A genuine passion for food, hospitality, and great service, • The ability to motivate, inspire, and engage a team, • Proven experience in fast food, restaurant, or hospitality leadership, • A track record of driving sales and achieving KPIs, • Operational know-how and a hands-on approach to problem-solving, • Calmness under pressure and strong customer focus, • A flexible, proactive attitude and willingness to go the extra mile, • Experience launching a new venue (ideal, but not essential), • Based in or near Leeds, with flexibility to be on-site when needed, • The ability to have fun along the way This is more than a job, it is a chance to put your mark on something special. If you are ready to bring energy, vision, and leadership to a new restaurant that’s destined to turn heads, please apply now with your latest CV.