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Standards jobs in United Kingdom - Page 16

  • Head Waiter / Waitress
    Head Waiter / Waitress
    2 months ago
    £15–£17 hourly
    Full-time
    London

    We’re looking for a Head Waiter who understands that great service is about presence and timing. Someone who takes ownership of their section, knows the menu inside out, and can read a room without being intrusive. This is a leadership role on the floor. You’ll set the tone for service in your section, support the wider team, and ensure that every guest leaves feeling well looked after. We care deeply about food, wine and atmosphere. We’re looking for someone who does too. The Role As Head Waiter, you’ll be responsible for delivering polished, knowledgeable service while maintaining flow and standards throughout your shift. You’ll combine attention to detail with strong product knowledge and calm leadership — contributing not just to your own section, but to the rhythm of the whole room. Before Service Preparation is part of service. • Complete all opening and deep-clean checklists thoroughly., • Review reservations and guest notes (SevenRooms) to anticipate preferences and special requirements., • Set and prepare your section with care., • Ensure waiter stations are stocked and organised., • Confirm restrooms and shared areas meet presentation standards., • Contribute to daily briefing by preparing one thoughtful pairing (wine or cocktail + dish + an interesting insight). During Service • Deliver attentive, knowledgeable and confident service throughout., • Demonstrate full product knowledge — food, allergens, wines, cocktails and specials., • Take ownership of your section while remaining aware of the wider floor., • Read tables well: adjust pacing, support conversation and manage timing., • Make considered pairing recommendations., • Maintain standards of cleanliness and organisation at all times., • Support colleagues proactively during busy periods., • Communicate clearly with kitchen and bar to minimise delays., • Contribute positively to average spend through thoughtful recommendations — never pushy, always appropriate. After Service • Complete closing checklists properly and thoroughly., • Reset your section and station ready for the next shift., • Support runner duties where required., • Participate in team debrief and reflect on service performance. What We’re Looking For • A genuine interest in food, wine and hospitality., • Strong product knowledge or a desire to deepen it., • Calm, confident presence on the floor., • Leadership through example., • Excellent communication with both guests and colleagues., • High personal standards and pride in your work., • Ability to stay composed under pressure.

    Immediate start!
    Easy apply
  • Restaurant General Manager
    Restaurant General Manager
    2 months ago
    £50000–£55000 yearly
    Full-time
    Cheam, Sutton

    We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve. We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests. Duties • Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities., • Ensure compliance with food safety regulations and health standards to maintain a safe dining environment., • Oversee food production processes, ensuring high-quality culinary standards are met consistently., • Develop and implement training programs for staff to enhance their skills in hospitality and customer service., • Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage., • Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles., • Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills • Proven leadership abilities with experience in managing restaurant teams effectively., • Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike., • A solid understanding of hospitality principles and customer service excellence., • Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager. Job Type: Full-time Pay: £50,000-£55,000 per year ( service charge and bonus included )

    Easy apply
  • General Manager
    General Manager
    2 months ago
    Full-time
    London

    -EXPERIENCED - General Manager – Italian Restaurant (Fresh Pasta Concept) 🇮🇹🍝 We are a young and ambitious Italian restaurant group, specialised in fresh pasta fatta in casa. We launched our first restaurant two and a half years ago, and after building strong foundations, we are now looking for an experienced General Manager to help us grow the business and expand the concept. This role is for someone who truly understands Italian cuisine, culture, and hospitality — not just the food, but la mentalità. The Role As General Manager, you will be responsabile dell’intera attività — front of house, kitchen, people, standards, and financial performance. You will: • Lead the whole house (FOH & BOH), • Maintain and develop exceptional service standards, • Train, mentor, and inspire the team, • Oversee hygiene, cleaning & compliance, • Work closely with ownership on growth and expansion strategy This is a hands-on leadership role, not a desk-based position. Key Requirements We are looking for a candidate with strong senior-level experience and deep operational knowledge: • ✅ Strong knowledge of Word, Excel, EPOS systems, • ✅ Confident with reservation platforms, • Budgeting, • Forecasting, • P&L management, • ✅ Qualified in HACCP & Health & Safety, • ✅ Personal Liquor Licence, • ✅ Proven ability to train staff to a very high standard of service, • Who You Are, • A leader, not just a manager, • Hands-on, visible on the floor and engaged with the kitchen, • Entrepreneurial, with a growth mindset, • Passionate about autentica ospitalità italiana, • Excited by the idea of helping scale a successful concept, • What We Offer, • 🔹 Ad hoc contract package for the right candidate, • 🔹 A key role in shaping the future of the company, • 🔹 Opportunity to grow with a business aiming to expand the concept, • If you feel questa posizione è fatta per te, and you want to be part of a company moving from one strong restaurant to the next stage of growth, we’d love to hear from you.

    Easy apply
  • Sales Manager
    Sales Manager
    2 months ago
    £55200–£56500 yearly
    Full-time
    London

    Job Title: Sales Manager (SOC Code: 3556) Company: Viet Online LTD Location: 6 Henriques Street, London, England, E1 1NB Employment Type: Full-Time, Permanent Annual Salary: £55,200 – £56,500 About Viet Online LTD Viet Online LTD is a UK-based fashion wholesale and online retail company operating as a reseller and boutique platform connecting international fashion brands with consumers worldwide. The company sources, curates, and distributes fashion products including apparel, accessories, and trend-led collections through both wholesale partnerships and direct-to-consumer online channels. Operating from its London base at 6 Henriques Street, E1 1NB, the company combines strategic brand partnerships, digital commerce expertise, and global distribution capabilities to deliver curated fashion collections to retail buyers and individual customers across the UK and international markets. About the Role The Sales Manager is responsible for driving revenue growth across wholesale (B2B) and online retail (B2C) channels. This role combines strategic sales leadership, brand partnership development, and digital sales optimisation to expand Viet Online LTD’s market presence both domestically and internationally. You will lead business development initiatives, manage key brand and buyer relationships, oversee online sales performance, and identify new commercial opportunities within the global fashion marketplace. Key Responsibilities Sales & Business Development • Develop and implement comprehensive sales strategies for wholesale, reseller, and online boutique channels., • Identify, approach, and manage relationships with fashion brands, independent designers, retail buyers, boutiques, and online marketplaces., • Negotiate supply agreements, pricing structures, order volumes, and distribution arrangements., • Monitor sales performance, fashion trends, and market demand to optimise product selection and pricing strategies., • Expand international distribution networks and cross-border sales partnerships. Online Sales & Digital Growth • Oversee all online sales channels including company website, social media platforms (Instagram, Facebook, TikTok), and third-party marketplaces., • Ensure accurate product listings, pricing structures, and inventory synchronisation., • Collaborate with marketing teams to plan and execute digital campaigns, influencer collaborations, and seasonal launches., • Analyse e-commerce performance metrics including conversion rates, customer acquisition costs, and average order values., • Optimise customer journey and online buying experience to increase repeat purchases and global reach. Brand & Supplier Coordination • Build and maintain strong partnerships with fashion brands and suppliers., • Coordinate product launches, limited-edition releases, and exclusive collaborations., • Monitor supply chain timelines to ensure timely fulfilment of wholesale and retail orders., • Maintain high standards of product presentation, quality assurance, and brand representation. Leadership & Performance Management • Set sales targets and KPIs aligned with company growth objectives., • Monitor team performance and provide coaching to improve conversion, upselling, and account management., • Produce monthly performance reports covering revenue growth, wholesale account development, online sales metrics, and international expansion progress. Operational Oversight • Monitor inventory turnover, demand forecasting, and seasonal stock planning., • Identify slow-moving inventory and implement promotional or bundling strategies., • Ensure compliance with UK trading regulations and international sales requirements. Qualifications & Skills • Bachelor’s degree in Business, Marketing, Fashion Management, or a related field (preferred)., • Proven experience in fashion sales, wholesale management, online retail, or account management., • Strong understanding of fashion industry trends and global e-commerce markets., • Proven ability to negotiate commercial agreements and grow B2B partnerships., • Excellent communication and leadership skills., • Strong analytical skills with experience using CRM and e-commerce analytics tools., • Strong commercial awareness and passion for fashion retail and brand development. What We Offer • Competitive salary with performance-based incentives., • 28 days paid annual leave (including statutory holidays)., • Staff discounts on selected fashion collections., • Opportunity to work in a fast-growing international fashion business., • Career development within wholesale and global e-commerce sectors., • Dynamic, entrepreneurial working environment in London.

    Immediate start!
    Easy apply
  • Senior Waiter
    Senior Waiter
    2 months ago
    Full-time
    Richmond

    GAUCHO is looking for an experienced and passionate Senior Waiter to join our GAUCHO Richmond Team! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHO ambassador and be able to upsell all GAUCHO products with confidence. Training and benefits • 50% off your food bill at all GAUCHOs., • Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform., • Career development and progression., • Staff breakfast and dinner on every shift Key Responsibilities of a GAUCHO Senior Waiter • Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality., • Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards., • Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices., • Support and assist the management team to maximise sales revenues by driving covers and average spend per head., • Ensure all guest orders are received and processed professionally and accurately., • Help maintain a clean and organized restaurant at all times and follow all set-up and breakdown procedures. Requirements for a GAUCHO Senior Waiter • Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues, • To always take a positive approach to your own role acting as a role model to all new members of the team, • Work well within a team (be a team player) and a fast-paced environment, • Be approachable and well mannered, • Be professional and respectful at all times, • Have fun and create a warm restaurant atmosphere

    Easy apply
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