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Job Title: Window Cleaner Job Description: We are seeking a reliable and detail-oriented Window Cleaner to join our team. As a Window Cleaner, you will be responsible for cleaning windows for both residential and commercial properties within Canterbury and surrounding areas (Bridge, Aylesham, etc) . Your attention to detail and commitment to delivering excellent service will ensure that windows are sparkling clean and leave a positive impression. We use a purified water system with a pole, meaning that we do not need to wipe down or dry windows once they are washed. A day typically involves 18-23 jobs that need to be completed within an area 3-4 days a week. Responsibilities: Clean windows in homes, offices, and commercial buildings. Use of water-fed poles, and other tools to remove dirt, grime, and smudges from windows. Ensure all glass is left streak-free and clear. Clean and maintain tools and equipment. Communicate with clients to ensure satisfaction with services provided. Report any damages or issues observed on windows, glass frames, or property during the cleaning process. Qualifications: Previous experience as a window cleaner is preferred but not required; training will be provided. Comfortable working at heights using ladders. Ability to work independently and manage time effectively. Good physical condition and the ability to lift, climb, and bend throughout the workday. Strong attention to detail and commitment to quality. Excellent customer service and communication skills. A valid driver's license. Work Environment: Work may take place in various settings, including residential homes, office buildings, and storefronts. The role involves working outdoors in various weather conditions. Transportation of a Van will be provided. Salary: Competitive Wage - £85.00 a day. If you have a strong work ethic, enjoy working independently, and take pride in providing high-quality service, we encourage you to apply
Who are you? This role would be perfect for you, if you have a good understanding of how the cleaning industry works with a high level of experience and exposure to working practices, reporting, planning, and logistics. You will have had firsthand experience with cleaning, communicating with multiple teams across different sites, and had full ownership of quality assurance for both scheduled tasks and priority client requests. You will be able to demonstrate thorough critical thinking skills considering both the finer details and the bigger picture. On a more personal level, you will love working evenings and be flexible with finishing time. Working patterns do not have to consist of 5 days a week (Monday - Friday) - we are more than happy to accomodate any number of evenings. Work life balance is important to us. What we're looking for Essential criteria 1. Senior experience in cleaning / facilities management company (2 years). 2. Excellent communications skills, both written and verbal (English & Spanish). 3. Natural ability to adapt to the needs of team members to get the best outcome. 4. Ability to demonstrate fantastic problem-solving skills and take initiative, ensuring that long terms solutions are sought, and learnings are shared. 5. Have a passion for consistently producing exceptional results, with exceptional diligence. 6. Strong leadership style, encouraging the right working practices, and holding people accountable. 7. Tech savvy and proficient with operating systems such as Microsoft and iOS. Confident with technology and able to help colleagues when they struggle with using technology / our app during the course of their work. 8. The ability to combine an eye for detail with an eye for the bigger picture. 9. Naturally high standards, both in cleaning, but also in presentation. Desirable criteria - Driving Licence permitted in the UK. - First aid trained. - Health and safety knowledge. - Ability to adapt unexpectedly and work well under pressure. - Enjoys looking for improvements and providing valuable feedback. What's in it for you? o Workplace Pension o TfL Travelcard zones 1 – home zone* o Car / travel allowance* o EAP – Confidential support services for personal wellbeing, with opportunity for counselling, legal advice and professional coaching. o Wellbeing App Access o CPD course access o Access to 100’s of discounts for retailers including Myprotein, Ego, Boots, Jacamo. If you are enthusiastic about going the extra mile, love a flexible evening schedule and are ready to make a difference, we want to hear from you! *Upon assessment of tasks, and successful completion of probation
Hospitality Supervisor & Admin Support ** **Permanent Are you a hospitality Jedi? Are you passionate about customer service? Do you love admin? This could be the perfect role for you! ** The Company** We are an award-winning (Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 12 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences. Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach. We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. ** OUR VALUES** We know it’s all about getting the mix just right… 1 - We’re on the same wavelength We're one team We support each other We work together to achieve collective success 2 - We hear every pin drop We care about the details We deliver on what we promise We take responsibility 3 - We’re all ears We care passionately about our clients We provide exceptional customer service We build long term partnerships ** Our Culture - Defined By Our Team** We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other. We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed. We like to dance. We love karaoke. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good. ** The person we are looking for** You love customer service and you get a kick out of admin. As the face of the studios and the first point of contact for most visitors, you will effortlessly welcome and assist clients, ensuring their comfort and needs are met through impeccable service, a warm demeanour, and clear communication. Your adept multitasking abilities will shine as you navigate busy reception periods with poise, and prepare studios for upcoming sessions, all while upholding an impeccable attention to detail and a positive attitude. Beyond client care, you will play an integral role in our operations by providing administrative support across all teams; managing documents and receipts, overseeing stock-taking, running reports, updating our CRM system, organising events and helping with data entry. If you are ready to leave an indelible mark on our studio's hospitality experience and collaborate with our diverse team, we invite you to join us in redefining excellence in audio post production. ** Key responsibilities** -Meeting and greeting clients, actors and guests into the building -Providing food and refreshments to all visitors -Adhering to strict check in / check out procedures -Providing guests with access passes where applicable -Ensuring the studios, communal areas and kitchenettes are sufficiently stocked and organising regular stock takes -General cleaning duties, including tidy down of studios, communal areas and kitchenettes (emptying dishwashers, hoovering, wiping down of surfaces etc.) -Maintaining any equipment specifically used for hospitality (coffee machines etc) -Manage receipts and additional administrative support -Supporting teams across all aspects of admin -Help removing and disposing of any confidential material securely (such a scripts) -Answering the phone and taking incoming messages. -Postal or courier administration. -Support dealing with any additional cleaning issues via an external supplier -Closing down, locking doors and setting alarms across the facility -Assisting with the planning and organisation of team social events. ** Essential requirements** -Hospitality experience is a must. -Confidence making and serving drinks, tidying tables and taking orders. -An interest in a fast paced working environment - no two days are the same! -A high level of organisational skills and experience. -Excellent attention to detail. -Proactive and able to work on your own initiative. -Ability to problem solve and work under pressure. -Confident, friendly, approachable and a team player. -Good level of experience of using Apple Macs, Google docs and sheets or similar programs -An understanding of receipt management and basic cost-tracking. -Confidence and calm under pressure dealing with celebrity clientele Must be eligible to work in the UK ** Bonus Points** -An additional language -First Aid or Fire Warden training ** Working hours /requirements** ** ** **-**This role is based onsite at our studios on Tottenham Court Road, London. -9 hour day, including 1 hour lunch break. -Daily start/end times will vary based on session start/ends. Requirements for most days range between 8am - 6pm with occasional evening work required. Salary and benefits -£27,500 per annum -25 days flexible holiday plus standard bank holidays for England and 3 fixed days between Christmas and New Year, when the business is closed. -Medical insurance scheme -Life insurance policy -Eye Care scheme with Specsavers -Cycle to work scheme -Season ticket loan -Various training schemes to help us all be better The hiring process It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. Apply Please apply with your CV and a covering letter and tell us why you’d like to join us and how you’d add brilliance to our team. Candidates need to have the right to work in the UK. Previous applicants are welcome. Please note, this is not a sound engineering or runner role. No agencies please. Thank you.
Job description Multi Skilled Engineer Job Description is as follows: Provide and maintain a high level of building maintenance support to our client’s sites. Form part of a team of facilities management support staff, ensuring that the service provided meets the contractual requirements and complies with all current regulations. Ensure all assets are always maintained and in a compliant condition. Ensure the buildings remain in compliance with all applicable laws and regulations. Main Duties Ensure that the day-to-day planned preventative maintenance activities of building maintenance is completed in line with our contractual obligations Ensure all assets are maintained in accordance with the O&M Manuals and Industry standard requirements. Assist in supervising contractors and sub-contractors and ensure compliance with all statutory obligations Ensure that all reactive calls are closed out in line with our contractual time scales Ensure compliance with all Health and Safety legislation and Company policy. (Fire regulations, COSHH, Safe working practices, PPE, PAT testing etc) Ensure all building fabric elements are functional and operational within design parameters and carry out reactive repairs within agreed response and rectification times Keep all plant/rooms / services enclosures clean, tidy safe and secure Assist other engineers / staff with their duties as required Undertake any ad-hoc duties that may be necessary during the course of your working shift Be on-call as required What we are looking for Time served apprenticeship or equivalent NVQ qualification in HVAC. Minimum 5 years of providing service and maintenance on HVAC systems in a commercial environment. NVQ or City & Guilds in the following: Electrical Engineer or equivalent 18th Edition Electrical Wiring Regulations (BS7671) City & Guilds 2391 Testing & Inspection Ability to undertake all facets of maintenance and installation requirements as required within the scope of the contract. Be pro-active and have the ability to anticipate and/or diagnose and repair faults. Ability to record work accurately on work sheets and computer-based systems. Ability to effectively prioritise own workload. Flexibility and adaptability to change / flexible approach to work and working hours Pro-active and positive approach to work. Must have sound interpersonal skills and pay attention to detail. Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued. Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner. Good understanding of current Health & Safety legislation and its application within role. Previous Experience of using and maintaining CAFM system within Facilities Management contract. Good knowledge of building Statutory Compliance. Able to carry tools and equipment by hand up to 20kg. Committed to the delivery of excellent customer service. Must be available to take responsibility for out of hours call outs.
Job Description: DEB Logistics Ltd, invites you to join us as a 3.5 Tonne Collections and Delivery Driver in DPD Group UK. Description: Are you ready to earn up to £230 per day as a delivery driver? D.E.B LOGISTICS LTD urgently require enthusiastic and hardworking owner drivers with their own vans for parcel delivery in: ME, BR, DA, TN areas. If you're looking for a flexible job that fits around your life, we want to hear from you. Responsibilities: Deliver parcels following a precalculated route using our DPD Saturn App. Ensure timely delivery of parcels, maintaining quality and efficiency. Manage daily delivery tasks using the provided technology. Requirements: Own a large van ( H2/L2 minimum size ), with courier insurance (vans can be provided by us if needed). Valid Driving License with at least two years of experience and no more than 6 points. Over 21 years of age and able to pass a basic criminal disclosure assessment. Proof of eligibility to work in the UK. Experience in delivery driving is necessary. Benefits: Bi-weekly pay with a performance bonus scheme after the first 4 weeks working period. Average 90-130 stops per day. Flexible working hours: Monday to Saturday, 08:00 - 19:00, subject to route. On-site training, with pay for attending classroom sessions. Bonuses, easy delivery system, and pre-set routes. All parcels pre-sorted. Support with tax management (if required). Supportive management team on-call to assist. To Apply: Contact us today. Our team will reach out as soon as a position becomes available. Applications will be placed on a waiting list. Positions are limited, so sign up today! Job Types: Temp to permanent Contract length: 4 months Pay: £230.00 per day Additional pay: Performance bonus Benefits: On-site parking Flexible language requirement: Schedule: 10 hour shift Day shift Every weekend Monday to Friday Overtime Weekend availability Application question(s): Do you own your van? Minimum size require L2/H2. Do you have experience in multiple drop delivery? Experience: Delivery driver experience: 1 years (required) Work Location: In person
About Us Our Client is a leading full-service law firm, with a wealth of experience in its areas of specialisation. The firm has a market-leading reputation for its international expertise in Asset Management, M&A and Dispute Resolution & Investigations. Clients include asset managers across the alternative asset classes (private equity, venture, credit, infrastructure and real estate), publicly listed and private companies, financial institutions, and other business enterprises involved in large and complex UK and cross-border matters, transactions and disputes. Our purpose is to provide the highest quality of service to our clients whilst enabling our people to achieve professional fulfilment in a supportive, inclusive and enjoyable working environment. ** Department** The in-house Food and Beverage team are at the heart of Our Client, embodying and showcasing the firm's values to employees and clients, in both the staff restaurant and in the Hospitality function which consists of the client dining and meeting rooms. This is achieved through the provision of delicious, nutritious food, made in-house, that has sustainability as it's guiding principle. Coupled with exceptional service and events that are people focused, personalised and full of warmth. Central to the success and development of the team are the close relationships we build with people across the business, as well as clients. ** The Role** The Chef de Partie is a key part of our highly motivated team, responsible for supporting the Head Chefs and Sous Chefs in the day-to-day running of both the Hospitality and main kitchens, making sure everything is ready and in place for service. They are proactive and engaged in learning about the department and the business, and how their role fits into both. ** Key Responsibilities** · Adopt a positive, can-do mindset in your behavior and activities every day, helping to creative a positive culture. · Support the Head Chefs and Sous Chefs throughout the day, taking responsibility for generating and then following a detailed prep list, and communicating re progress. · Confident working on menu plans; open to learning more about how different menus work across the business. Brings creativity, a willingness to learn and engagement with the wider industry, all of which influences menu creation. · Responsible for Partners' buffet lunch, and able to lead a function in the evening. · Ensure compliance with all Food Safety monitoring, take an active role in helping manage our Safer Food Better Business system. Good at monitoring allergen compliance, and reporting back any problems · Common sense and proactive approach to problem solving ** Key Stakeholders** · F&B General Manager · Executive Chef, Head Chef, Sous Chef · Internal and External Clients ** Personal Specification – Experience, Knowledge & Skills** · 3-4 years chef experience · Strong teamwork ethos and a willingness to learn more about working effectively in a team. · Keen to learn and progress, proactive in learning more about the department and the business, as well as furthering their cooking skills. · Reliable and punctual, with a strong sense of responsibility · Strong communication skills, written and verbal.
About the position The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025. The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms. Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases. Responsibilities • Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition. • Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support • Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards • Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices • Be the key point of contact between Freedom Fund and Hyphen8 • Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes • Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results • Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics • Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality • Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability • Interpret and prioritise requests for GMS development and support • Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS • Deliver end user support and training to help colleagues use the system effectively • Ensure compliance with relevant data protection regulations and internal policies • Train Freedom Fund IT Officer on core functionality of the new GMS Qualifications and experience Essential • Entitled to work in London without work permit sponsorship is essential • Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support • Good knowledge of Salesforce features and functionality • Good working knowledge of GMS/CRM principles • Experienced in requirements gathering, analysis, solution design, and documentation • Strong business analyst with ability to think critically and strategically when gathering and validating requirements Desirable • Experienced project manager • Salesforce Advanced Administrator certification Personal attributes Essential • Highly organised, with a meticulous and thorough approach to work • Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload • Excellent communication, influencing and stakeholder management skills Compensation • £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual) • 10% non-contributory pension scheme. • 25 days holiday pro rata, plus public holidays.
A global finance and business advisory company has a new opportunity for a PA to CEO. They operate a hybrid working pattern, working remotely up to two days and coming into the office three days per week. You will provide a high level of administration support to the chief executive and other colleagues in the executive office, as required. The company have a wonderful company culture with lovely offices based near Tower Hill. Responsibilities: Acting as a first point of contact: dealing with correspondence and phone calls. Managing diaries and organising meetings and appointments. Booking and arranging travel, transport and accommodation. Reminding the CEO of important tasks and deadlines and diary management. Typing, compiling and preparing minutes, reports, presentations and correspondence. Implementing and maintaining procedures/administrative systems. Liaising with staff, suppliers and clients. Collating and filing expenses. Conducting research on behalf of the CEO. Organising the CEO’s personal commitments including external committees, meeting preparation, booking lunches/ dinners and travel. Assisting in the management of the intranet and website, Working Groups and Special Interest Groups (SIGs), as required. Sending out invoices and following up with overdue balances Supporting our client’s communications and marketing efforts Publication distribution Ordering gifts, stationery supplies and other equipment Assisting in the administration of membership activities Supporting the effective management of information and data about member firms on executive office IT systems Participating and taking minutes in staff meetings Processing supplier invoices for the Executive Office Other support duties as required Skills & Experience: Previous PA/Administrator support experience (essential) Experience working in a professional services environment in an administrative role (desirable) The ability to relate to a geographically dispersed, multicultural membership with limited face-to-face contact The ability to convey a professional image through writing A professional, service-oriented attitude Very proactive A high level of IT literacy, including Office 365, Excel, Word, PowerPoint Excellent written and verbal communication skills Benefits: 20 days holiday rising with length of service and/or promotion Additional 3 days holiday given to be taken over the Christmas period Season ticket loan Life assurance Enhanced Maternity and Paternity Private health care cover at discounted rates Employer contributions to pension after one year Subsidised corporate gym membership Store discounts
The Recruiter will play a critical role in the talent acquisition process by sourcing, screening, and qualifying candidates for various positions within our company. You will work closely with hiring managers to understand their needs, identify potential candidates, and ensure a smooth and efficient hiring process. Your goal is to build a strong pipeline of qualified candidates and help us hire the best talent for our team. Key Responsibilities: Candidate Sourcing: Utilize various channels, including job boards, social media, professional networks, and direct outreach, to identify and engage potential candidates. Screening: Conduct initial phone screenings and interviews to assess candidates' qualifications, experience, and cultural fit. Candidate Qualification: Review resumes and applications to match candidates with specific job requirements and provide detailed candidate summaries to hiring managers. Pipeline Management: Maintain a robust pipeline of candidates for current and future openings by building and nurturing relationships with potential talent. Collaboration: Work closely with hiring managers and other team members to understand job requirements, company culture, and the overall hiring strategy. Applicant Tracking: Manage the applicant tracking system (ATS), ensuring accurate and up-to-date candidate information. Market Research: Stay informed about industry trends, salary benchmarks, and competitive hiring practices to provide insights and recommendations to the team. Candidate Experience: Ensure a positive candidate experience throughout the hiring process by providing timely communication and feedback. Qualifications: Proven experience as a recruiter, talent sourcer, or similar role. Strong understanding of recruitment processes, including sourcing, screening, and interviewing techniques. Experience using applicant tracking systems (ATS) and other recruitment tools. Excellent communication and interpersonal skills. Ability to work independently and manage multiple tasks in a fast-paced environment. Strong organizational skills and attention to detail. A good understanding of [industry or field relevant to your company]. [Preferred] Bachelor's degree in Human Resources, Business, or a related field. What We Offer: Competitive salary and benefits package. Opportunity to work with a dynamic and growing team. Flexible working arrangements (remote or hybrid, if applicable). Professional development and growth opportunities.
Nirthwood nursing & residential care provide expert care in a luxurious home from home environment. We specialise in the kind of personalised general nursing and dementia care that develops, sustains and where possible, improves mental and motor skills. We are seeking a qualified Nurse Associate to join our team. The ideal candidate will have experience in a healthcare setting and be able to provide compassionate care to patients. Gainsborough House is on a journey of improvement. We are looking for enthusiastic nurses to join our newly appointed team of industry specialists including; regulation, mental health, dementia, pharmacy and psychology. The team at Gainsborough House are innovative and will invest time in your professional development. Duties: - Administer medications and treatments as prescribed by physicians - Monitor and record patient vital signs and medical history - Collaborate with healthcare team to develop care plans for patients - Educate patients and their families on health management and disease prevention - Maintain accurate medical records Experience: - Active nursing license in good standing - Previous experience in a healthcare setting preferred - Strong communication skills, both verbal and written - Ability to work in a fast-paced environment while maintaining attention to detail - Familiarity with electronic medical records (EMR) systems If you meet the qualifications listed above and are passionate about providing high-quality care to patients, we encourage you to apply for this exciting opportunity. What we offer Exceptional, working environment within a supportive team Full training and career development 28 days holiday Birthday off work (additional to AL) Uniform Free onsite car parking and close to local transport links First-rate working environment in a purpose-built luxury home.
Job Specification: Software Testing Engineer (Java, Spring Boot, RESTful APIs) Job Title: Software Testing Engineer Location: Remote/Hybrid London (Occasional) Department: Quality Assurance / Software Testing Reports To: QA Lead / Engineering Manager Preferable for candiates to hold SC and NPPV3 Clearances at the time of application. Job Overview: We are looking for a detail-oriented and highly motivated Software Testing Engineer with experience in testing Java-based applications, particularly those built using Spring Boot and RESTful APIs. The candidate will be responsible for designing, developing, and executing manual and automated tests to ensure product quality. A strong understanding of RESTful services and backend testing will be crucial for this role, alongside experience in using relevant testing frameworks and tools. Key Responsibilities: Test Planning & Strategy: Analyze business and technical requirements to identify and define testing needs. Develop and maintain comprehensive test plans, test cases, and test scripts for new and existing features. Collaborate with product owners, developers, and other stakeholders to ensure a clear understanding of project scope and deliverables. Test Execution: Perform functional, regression, and performance testing of Java-based applications, including backend services built with Spring Boot. Test RESTful APIs, validating both request/response payloads, headers, and ensuring correct status codes. Validate integration points between services and external APIs. Automation Testing: Develop and execute automated test scripts using appropriate tools (e.g., Selenium, JUnit, TestNG). Build automated tests for RESTful APIs using tools like Postman, Rest-Assured, or equivalent. Maintain and extend existing automation frameworks to increase test coverage. Defect Management: Identify, report, and track software defects in defect management systems (e.g., Jira, Bugzilla). Work closely with the development team to troubleshoot and resolve issues. Ensure that defects are fixed and verified before releases. Performance & Load Testing: Conduct performance and load testing for critical API services using tools like JMeter, Gatling, or similar. Monitor system behavior under high load conditions to ensure stability and scalability. CI/CD & Deployment: Integrate automated tests into CI/CD pipelines (e.g., Jenkins, GitLab CI) to ensure continuous testing. Ensure tests are triggered and executed on each code commit or build. Documentation & Reporting: Document test results, log defects, and provide detailed status reports to stakeholders. Create detailed and clear documentation for all automated test suites. Skills & Qualifications: Required: Education: Bachelor’s Degree in Computer Science, Engineering, or a related field. Experience: Hands-on experience testing Java applications and Spring Boot services. Proven experience testing RESTful APIs (manual and automated). Technical Skills: Strong knowledge of Java and experience working with Spring Boot applications. Proficiency in testing RESTful services, understanding of HTTP methods, and JSON/XML. Experience with automation frameworks like Selenium, TestNG, JUnit, or similar. Familiarity with REST API testing tools (e.g., Postman, Rest-Assured). Experience with performance testing tools (e.g., JMeter, Gatling). Knowledge of version control systems like Git. Understanding of CI/CD pipelines (e.g., Jenkins, GitLab CI). Soft Skills: Strong analytical and problem-solving abilities. Attention to detail and ability to work independently or as part of a team. Excellent verbal and written communication skills. Preferred: Compuer Science/Software Engineering University Degree with Minimum of 2.1 or preferably 1st Class Experience in Agile/Scrum environments. Familiarity with containerization tools (e.g., Docker) and cloud platforms (AWS, Azure). Knowledge of microservices architecture and testing within distributed systems. Familiarity with performance monitoring and APM tools like New Relic or Datadog. Key Competencies: Automation Mindset: Ability to continuously improve testing coverage through automation. Collaboration: Work closely with development, product, and operations teams. Adaptability: Able to adjust to a fast-paced, ever-changing environment. Detail-Oriented: Precision in reporting defects and ensuring product quality.
Manager / Senior Nail Technician – Permanent Full time Location: North Greenwich Salary: Depending on Experience An Exciting Opportunity for an Experienced Nail Technician. Established in 2024, this high-end salon is located in the heart of a new development in North Greenwich. The salon boasts a small, dedicated team all passionate about providing excellent service and has a loyal client base. Position Overview: As a Nail Technician, you will be responsible for delivering high-quality nail care services to both regular and visiting clients. This is a fantastic opportunity for those looking to expand their expertise in a new and refreshing environment. Requirements: - Experience: Must have proficiency with all nail systems, including acrylic, BIAB. - Nail Art: Proficiency in nail art is essential, with knowledge of basic designs such as French manicures and line work. - Qualifications: Level 2 NVQ Qualified or equivalent certification in nail technology. - Salon Experience: Prior experience in a salon environment is essential (at least 2 years required) Key Responsibilities: - Exceptional Nail Services: Provide a wide range of nail care services, including manicures, pedicures, gel nails, nail extensions, and basic nail art, while maintaining the highest standards of quality and hygiene. - Personalised Consultations: Engage with clients to understand their preferences and manage desirable outcomes through expert recommendations. Tailor each service to individual needs, ensuring a quality experience. - Trend Awareness: Stay updated with the latest industry trends, techniques, and products. Continuously enhance skills through ongoing education and training. - Building Client Relationships: Create a welcoming and relaxing environment for each client, delivering excellent customer service with personal touches that foster lasting relationships. How to Apply: If you are passionate about nail care and ready to take your career to the next level, we want to hear from you! Please submit your resume and portfolio showcasing your nail art skills to us. Join us if you wish to accelerate your skills further and challenge yourself! Job Types: Full-time, Permanent Pay: Additional pay: Tips Work Location: In person
About the Role We're seeking a dynamic Sales Manager to drive our company's growth in the energy sector. This role will be crucial in implementing our development strategy, managing sales targets, and improving revenue and profit. Key Responsibilities - Formulate sales forecasts and plans under the guidance of the market manager - Collect and analyze regional market information to propose sales strategies - Develop new customers and expand channels - Assist in quotation analysis, business model suggestions, and bid preparation - Draft contracts and finalize terms with legal support - Manage customer relationships and enhance satisfaction - Ensure adherence to company financial policies and contract terms Requirements - Bachelor's degree or higher - 5+ years of experience in international trade, sales, or marketing (B2B or B2G) - Experience in energy supply, renewable energy, metering systems, or related fields - Proficient in English - Strong market analysis and development skills - Excellent communication and project management abilities What We Offer - Competitive salary and annual bonus - Hybrid and remote working options - Collaborative and passionate work environment About the Company You will be working for a leading provider of smart metering solutions, supplying the UK utility industry with Smart Electric meters and installation accessories. Our innovative products are designed and manufactured in-house, serving customers across Europe and beyond. Our UK team, based in Milton Keynes, works with key players in the energy industry. Location Milton Keynes, UK (with flexible working arrangements) Candidates must have the right to work in the UK. To apply, please submit your CV and a brief cover letter outlining your relevant experience. We are an equal opportunity employer and value diversity in our organisation.
A successful candidate would join a friendly team of Motorbike/Motorcycle Technicians/Mechanics and be required to service & repair mopeds and bigger motorcycles to prescribed standards. We are open Monday - Friday 9am - 6pm and Saturdays 9am - 3pm The contract would be full-time, permanent (45 hours/week) Main duties: To carry out routine servicing or maintenance on bikes Conduct diagnosis of any found or reported faults, carrying out repairs as required (PDI checks, changes of tyres, oil, brake pads, clutch and tracker installations) Carry out road tests to confirm correct operation and stability following service/repair Completion of appropriate documentation Advise appropriate colleagues of any additional work/faults found Test ride bikes after they have been worked on Ensure that work is completed within manufacturers’ standard times where possible Provide great customer service and offer advice to drivers and their managers Keep personal working area clean and free from potential hazards Ensure workspace and tools/equipment is kept maintained to an acceptable standard Report any potential hazards to your supervisor To comply with all Health & Safety standards Attend training courses to update personal skills and knowledge Requirements: previous experience in motorcycles/mopeds workshop - A MUST (for experienced role, for the entry level - an interest or education in this direction is a must) knowledge of diagnostic systems knowledge of basic engine and electrics repairs
Join Our Team at Koshari Street! Are you passionate about great food and exceptional customer service? Koshari Street, a modern and dynamic Egyptian street food restaurant, is expanding! We’re thrilled to announce that we’re hiring for our new shop opening in central London at the beginning of November. Join us and be part of an exciting journey! Why Work With Us? • Great Team Atmosphere:Become part of a family-oriented team that celebrates collaboration and support. • Growth Opportunities:As we expand, so do your career possibilities. We’re committed to helping our team members grow within the company. • Innovative Environment:Work in a fast-paced, modern setting that values creativity and passion for food. Key Responsibilities: • Greet and welcome customers with a friendly and professional demeanor, providing personalized assistance and recommendations. • Accurately take and input customer orders into our system, ensuring a seamless and enjoyable experience. • Prepare and heat food and beverages according to our quality standards and established recipes. • Ensure food safety and hygiene guidelines are consistently followed. • Efficiently manage till operations and process payments for each order. • Assist in opening and closing the store, including maintaining cleanliness and hygiene standards. • Prepare and package corporate orders for delivery with attention to detail. Desired Skills: • Strong hospitality skills with a focus on delivering exceptional customer service in English. • A positive attitude, enthusiasm, and a genuine passion for great food. • Ability to work effectively in a fast-paced environment. Position Details: • Pay Rate:£12–£13 per hour, plus bonuses linked to sales targets. • Full-time Position:Averaging 40 hours per week, Monday to Sunday. • Interviews:We’ll be holding interviews on Thursday—come prepared to showcase your passion and skills! If you’re ready to be part of an exciting and growing team, we want to hear from you! Apply now and join us at Koshari Street, where great food meets great people.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drink orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front-of-house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving people's competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan : Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
· We are looking for a responsible Personal Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to manager’s working life and communication. Responsibilities Act as the point of contact between the manager and internal/external clients Handling and responding to all correspondence including phone calls, emails and letters Scheduling appointments and organising diary entries Setting reminders for meetings, appointments and other important tasks Making travel and hotel arrangements Planning conferences, workshops, seminars and other events Produce reports, presentations and briefs Taking notes at meetings, preparing the minutes and subsequently distributing to all participants Liaising with other members of staff and external parties such as clients and press Preparing expense reports and maintaining a filing system Handle requests and queries appropriately Requirements and skills Proven work experience as a Personal Assistant · Ability to communicate clearly and concisely with clients of all levels both internally and externally · Highly familiar with software suites, such as Microsoft Office (Outlook, Word, Excel, and PowerPoint) · Experience in creating and maintaining office management systems and procedures · Highly organised with excellent time management skills Knowledge of office management systems and procedures Excellent verbal and written communications skills Discretion and confidentiality High School degree PA diploma or certification would be considered an advantage
Salary: £14 Job type: part time Job Description: As an experienced host, you will play a crucial role in ensuring that our guests have an exceptional dining experience from the moment they walk through the door. Your key responsibilities will include: • Greeting and welcoming guests with a warm and professional demeanor. • Managing and organizing reservations using our booking system. • Coordinating seating plans to ensure a smooth flow of service. • Communicating efficiently with the front-of-house and kitchen teams. • Handling guest inquiries, special requests. • Providing a seamless and enjoyable experience for all guests. Requirements: • Proven experience as a host or in a similar role within restaurant environment. • Excellent communication skills with the ability to handle high-pressure situations gracefully. • A friendly and outgoing personality, with a focus on delivering top-quality service. • Strong organizational skills and attention to detail. • Availability to work flexible hours, including evenings and weekends. • Knowledge of reservation systems and basic restaurant operations is a plus.
About Us: CWA, we specialize in sourcing private rental properties to meet the needs of councils, providing housing solutions for tenants in need. We work with landlords across the UK to secure properties for long-term lets, assisting councils in fulfilling their accommodation needs. Job Overview: We are looking for a motivated Landlord Acquisition Specialist to join our dynamic team. In this role, you will be responsible for contacting landlords, building relationships, and securing properties that can be rented to councils. This is a fully commission-based role with excellent earning potential for high performers. Key Responsibilities: Proactively reach out to landlords via phone, email, and other communication methods to discuss their available rental properties. Present our business model, explaining the benefits of leasing properties to councils through our agency. Negotiate lease terms, ensuring a win-win for both landlords and our company. Manage and maintain relationships with property owners, ensuring long-term cooperation. Keep up-to-date records of landlord communications and property availability using our internal CRM system. Requirements: Strong communication and sales skills, with the ability to build rapport quickly. Self-motivated, driven, and results-oriented with the ability to work independently. Experience in real estate, property management, or a similar field is preferred, but not required. Comfortable with cold-calling and initiating conversations with new clients. Excellent negotiation skills and attention to detail. What We Offer: Uncapped Commission: The more deals you close, the more you earn! There’s no limit to your earnings. Flexible Working Hours: Work from anywhere and control your schedule. Career Growth: Opportunity to grow with a fast-growing company, with potential for additional responsibilities and advancement. Training and Support: Comprehensive training to help you succeed in your role, whether you're experienced or new to the industry. Expected Earnings: Potential to earn £25,000 - £30,000+ in your first year, with uncapped commission and performance-based bonuses. There is a comission rate of £400 per conversion. No base rate is provided. How to Apply: If you are ready to take charge of your earning potential and join a growing team, apply today by submitting your CV and a brief cover letter explaining why you would be a great fit for this role.
Job Title: Customer Service Representative Location: Remote (Work from Home) Pay Rate: £25.00 per hour Job Type: Full-time / Part-time (flexible hours) About Swish World Group: Swish World Group is a global leader in delivering high-quality products and services to customers worldwide. We are committed to ensuring excellent customer experiences and are seeking a dedicated Customer Service Representative to join our team remotely. This position offers the flexibility to work from home while providing top-tier customer support. Job Overview: As a Customer Service Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Your role is essential to maintaining customer satisfaction and loyalty, and you will work closely with various teams to ensure a seamless customer experience. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to work independently in a remote environment. Key Responsibilities: · Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. · Provide information about products, services, and company policies to customers. · Resolve customer complaints and issues efficiently, ensuring customer satisfaction. · Process orders, returns, and exchanges while ensuring accuracy in customer accounts. · Collaborate with internal teams, such as sales, marketing, and product development, to address customer feedback and concerns. · Maintain detailed records of customer interactions and follow up on unresolved inquiries. · Identify opportunities to enhance the customer experience and suggest improvements. · Stay up-to-date with product knowledge and company updates to provide accurate information. Required Skills and Experience: · Previous experience in a customer service or support role is preferred. · Excellent verbal and written communication skills in English. · Ability to multitask and manage time effectively in a remote work setting. · Proficiency with CRM systems, email, and live chat tools. · Problem-solving skills with a customer-first attitude. · Strong attention to detail and the ability to handle high volumes of inquiries. · Self-motivated and able to work independently without supervision. Perks and Benefits: · Competitive Pay: £25.00 per hour, with opportunities for bonuses based on performance. · Remote Work: Flexibility to work from the comfort of your home, anywhere in the UK. · Professional Development: Access to ongoing training and development opportunities. · Flexible Hours: Work schedule that supports a great work-life balance. · Employee Discounts: Enjoy discounts on Swish World Group products and services. · Supportive Team: Be part of a friendly, collaborative, and supportive team environment.
Job description Job Overview We are seeking a talented Web Designer to join our team. The ideal candidate will be responsible for creating engaging and innovative website designs that reflect our brand's vision and meet user expectations. Responsibilities - Design visually appealing website layouts with a focus on user experience - Develop UI mockups and prototypes that clearly illustrate site functionality - Collaborate with the development team to implement design ideas - Utilize content management systems to update and maintain websites - Incorporate digital design best practices to enhance website usability - Proficient in tools such as Figma, Telerik, SCSS, and Redux - Ensure websites are responsive across various devices - Qualifications - Proven experience as a Web Designer or similar role - Strong understanding of UI, UX, and digital design principles - Proficiency in JavaScript for front-end development - Data analysis skills to interpret user engagement metrics - Familiarity with modern web technologies and frameworks
A partially or newly qualified or improver electrician with experience in maintaining & installing smoke ventilation systems of various manufacturers. You will have a keen work ethic and be willing to go that extra mile for the company and the customer to get the job over the line. Our engineers are required to work ten hour days including travelling and our engineers prefer early starts. Work with lead engineers to ensure that key project deadlines are met Communicate effectively with customers and staff at all levels and ensure that the reputation of FTG Ltd is maintained throughout. To be willing to drive all over the UK as required including periodic stop overs and overtime Main Duties 1. To ensure that all work by yourself and others complies with latest standards and guidance 2. To be able to wire & fix a wide range of smoke ventilation products from a range of manufacturers 3. To be able to work on large or small installations and ensure that you are working to the correct design and standards as per the drawings provided. 4. To be able to accommodate different trades and disruption to projects and still manage to get work over the line. 5. To assist commissioning engineers with the commissioning of various systems as required 6. Take personal responsibility for your own development within a company with a clear development path
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
Company Overview: Located in the heart of London, our restaurant is a highly sought-after destination for celebratory occasions and food enthusiasts seeking a bespoke culinary experience. With a menu that has been designed to honour the history and heritage of our all-female kitchen team and the delectable flavours of the North and East regions of South Asia - we take pride in delivering exceptional dining experiences. We are now seeking a talented and highly skilled Restaurant Floor Manager who is fluent in either Nepali, Hindi, or Bengali to join our team! Responsibilities: ➢ Overseeing day-to-day restaurant operations, from opening to closing, ensuring smooth service flow. ➢ Leading and motivating a team of skilled servers and waitstaff, empowering them to deliver outstanding guest experiences. ➢ Collaborating with the kitchen team to maintain efficient food delivery and quality control. ➢ Engaging with customers to understand their preferences and provide personalised and exceptional service to ensure guest satisfaction. ➢ Handling reservations, seating arrangements, and customer enquiries in collaboration with our Head of Reception for large bookings and high-profile events on and off-site. ➢ Managing inventory, tracking supplies, and ensuring adherence to health and safety standards. Requirements: ➢ Previous experience in restaurant management or a supervisory position, showcasing your leadership skills. ➢ Fluent in either Nepali, Hindi, or Bengali and proficient in English for effective communication and understanding of the cultural nuances within our kitchen of homecooks and translations between Front and Back of House. ➢ A passion for hospitality, a keen eye for detail, and a genuine commitment to delivering excellence. ➢ Strong organisational abilities and the capability to thrive in a fast-paced environment. ➢ Exceptional problem-solving skills and the ability to think on your feet. ➢ Knowledge of restaurant software and point-of-sale systems would be advantageous. ➢ Must be based in London or willing to relocate. Benefits: ➢ Competitive salary and performance-based incentives ➢ Staff and family discount ➢ Pension Scheme ➢ Opportunities for professional development and growth within the company ➢ Access to a supportive and collaborative team environment