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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

About Us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: ___ Role summary: The Applied Engineer delivers services directly to the customer, working on a variety of equipment located at sites across a specific region. As the face of Mitsubishi Electric excellent customer service in conjunction with top quality engineering and problem-solving skills are essential. Applied Engineers report to the Regional Service Manager and will work closely with Service Supervisors, Service Coordinators & the Quality/Warranty Manager to ensure that an efficient and profitable service is delivered. Applied Engineers will carry out a variety of activities on customer sites including planned preventative maintenance (PPM), quoted works, commissioning and emergency callouts, these activities will not be restricted to Mitsubishi Electric or Climaveneta branded equipment meaning that a thorough understanding of all major brands/types of chiller, heat pumps and air conditioning equipment technology will be required. Skills/Responsibilities: • To attend and complete planned site visits and resolve customer issues., • Focus on troubleshooting and repair within set timeframe and according to defined process, service agreements and customer needs., • To provide ‘on site’ advice to the customer related to technical installation and/or service issues., • To document all findings from the visit including the nature of the work carried out, the time taken to complete and any recommendations., • This information will be captured electronically in real time meaning it is instantly submitted to the regional service office to enhance efficiency and customer service., • To assist the Regional Service Manager to develop positive customer relationships and to identify any remedial works required., • Where relevant to act as a technical ‘on the job’ coach for less experienced service team members., • Diagnose and repair system malfunctions requiring specific technical knowledge and relevant qualifications., • To build and maintain a good working relationship with the regional Service Coordinators and to understand their challenges and requirements., • Seek clarification and technical support where needed and escalate issues as appropriate., • To commission and start-up systems in line with defined regulations, standards and processes., • Understand and analyse relevant technical documents (electrical, hydronic, piping, psychometric) and to practically apply this information to resolve the issues encountered on site., • Always working to a high level of customer service, ensuring that the customer is informed upon arrival and before leaving the site and that they receive any necessary updates as the job progresses. Experience Required: • Minimum C&G Level 2 Certificate in Small Commercial Refrigeration and Air Con Systems., • C&G Award in F-Gas & ODS Regulations: Category 1 (C&G2079-11), • IOSH, or equivalent, safety qualification., • Industry time served qualification., • Competent in water chillers and heat pumps, remedial work and commissioning., • Fault finding and diagnostic skills., • Good communication skills (written and verbal)., • Good client engineering interface experience specifically around Water Chillers / Heatpump service, maintenance and commissioning., • IT literate with product engineering software and Microsoft packages – Outlook, Excel, Word., • Competent as working alone or as part of a team., • Ability to work under pressure and use own initiative., • Personal attributes: self-motivated, driven, numerate, organised, punctual, assertive, professional, personable, and resourceful. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year, • Pension, • Life Assurance, • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi, • Access to Mitsubishi’s very own discount platform, • Colleague Referral Scheme, • Holiday Buy, • Long Service Awards, • Cycle to Work Scheme, • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

Our client, a leading world-class aerospace material supplier tailored for the Aviation Maintenance, Repair, and Overhaul (MRO) sector, are looking to recruit a Pricing Analyst, to be based at their offices near St Albans, Hertfordshire. On Offer: • An exciting opportunity to join a rapidly expanding organisation that is a highly regarded materials supplier to the Aerospace sector., • Work within a collaborative and supportive commercial team., • Opportunity to make a tangible impact on company profitability and growth., • Professional Development: the company is committed to the ongoing professional development of its employees., • Salary up to £75K, depending on experience, • 1 day WFH flexibility after probationary period, • Pension scheme, social events and Christmas party. Free Parking onsite Main Purpose of the Role: The Pricing Analyst will lead the development, execution and optimization of pricing strategies that maximise profitability while ensuring competitiveness in the market. This position will play a critical role in supporting the business by enhancing pricing intelligence and enabling real time data-driven decisions. You will be reporting to the Sales Manager to ensure alignment with commercial objectives. The role will be supported by the business intelligence team through BI tools and data access to streamline reporting and analytics. Duties and Responsibilities of the Pricing Analyst: • Create and maintain a standardized pricing structure for all products, including differentiated tiers (Gold, Silver, Tail, Web)., • Implement dynamic pricing models responsive to market conditions to optimize margin performance., • Ensure pricing includes full landed cost components such as freight and import duties., • Design, implement, and manage pricing models to support bids, tenders, and quoting processes., • Conduct in-depth analysis of historical sales, market trends, competitor activity, customer segmentation, and product lifecycle data to inform strategic pricing decisions., • Collaborate cross-functionally with sales, finance, and procurement teams to ensure pricing decisions are commercially and operationally viable., • Monitor customer-specific pricing and margin performance, flagging opportunities for improvement., • Maintain pricing data integrity within ERP and reporting systems., • Deliver regular reports and dashboards with insights into pricing KPIs, profitability, and market trends. To Be Considered: • Proven experience in pricing, commercial, or financial analytics roles, ideally across FMCG, e-commerce, or related sectors., • Advanced technical expertise in Python, R, SQL for data analysis and automation., • Strong modelling capabilities including A/B testing, elasticity modelling, segmentation, clustering, sensitivity/scenario analysis, and conjoint analysis., • Proficiency in Advanced Excel, including Macros/VBA and Power BI., • Demonstrated ability to work with large, complex datasets and translate findings into commercial insights., • Excellent collaboration and stakeholder management skills., • Familiarity with ERP systems and pricing databases., • Preferred - Bachelor's degree in Business, Finance, Economics, Mathematics, or a related quantitative field., • Further certification in data science, pricing strategy, or analytics tools is desirable For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation & Aerospace industry

___, part of ___, is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security. Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 Brilliant minds globally contributing for over 40 years at the frontline which enables us to deliver the solutions needed to protect our society from any threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals, and narcotics. Every minute of every day, our technology and talented team members help to make the world a safer place - Job Purpose: The Contracts Manager is an embedded role operating predominantly within commercial portfolios and is responsible for commercial management of bids, negotiating contracts and the commercial management of a portfolio of contracts. The Contracts Manager is the lead for managing negotiations with customers and supplier partners to maximise the revenue and margin for Smiths Detection while achieving a high-level of customer satisfaction. The Contracts Manager is required to operate within the Programme Excellence Centre (PEC) Contracting and Commercial Capability Framework as defined and maintained by the Contracting and Commercial Management Excellence Lead (C&C Lead). As a result, this role is a significant contributor to the application of strong contract lifecycle management processes, risk mitigation strategies and the optimisation of commercial outcomes during project/programme execution. The Contracts Manager is a senior professional and versatile role. Day-to-day duties will vary in accordance with the needs of assigned portfolio(s), however, the overall job purpose remains the same Duties: Operate in accordance with the PEC Contracting and Commercial Capability Framework: • Follow the standardised contract management processes and in accordance with local portfolio needs., • Apply commercial best practices to improve project/programme financial and risk management., • Ensure compliance with all Smiths Detection and Customer processes and policies, including opportunity approvals as dictated by internal governance and delegation of authority., • Tenders, bids and project/programme execution:, • Negotiate contracts with customers, covering, airports and critical infrastructure, ports and borders, defence and other similar organisations., • Take responsibility and accountability for commercial performance of contracts, driving revenue, margin and cash., • Take the lead role in identifying and managing risk through effective contract management, ensuring appropriate pricing and protection is in place., • Ensure effective commercial change management control, including pricing and negotiation of terms and preparation of contract amendments., • Understand the company’s contractual obligations and work closely with the project delivery teams and support functions to ensure their understanding and compliance., • Draft and issue Requests for Proposals (RFPs) and contracts with sub-contractors., • Assist with preparation of Request for Quotations (RFQs), winning proposals and tender responses, including the management, engagement and approvals with applicable internal and external stakeholders., • Monitor and control commercial and contract documentation and correspondence, being first point of contact for administration of contracts., • Monitor customer and sub-contractor activity to avoid and where necessary resolve commercial issues., • Manage customer commercial flow-down arrangements to sub-contractors (that may include security of information, commercial terms and performance (financial and delivery) metrics)., • Be the day-to-day point of interface on commercial and contractual matters, internally and externally. Portfolio specific duties: • Provide proactive commercial support to members of the Programmes, Sales and Service functions of the North West Europe Region., • Participate in the Heathrow Supplier Relationship Management processes. Stakeholder Engagement and Collaboration: • Work closely with sales, legal, procurement, intellectual property and finance teams to ensure commercial alignment across the project/programme lifecycle., • Minimise risks and maximise value., • Effectively communicate with internal and external stakeholders to enhance contract negotiation strategies., • Provide advice and guidance throughout execution to project delivery team on all live contracts to maintain a strong commercial position. People and Talent Management: • Promote disciplined PM and Commercial practices throughout assigned portfolio(s)., • Mentor other members of the Commercial team to increase the knowledge and skill base. Continuous Improvement: • Applies Lessons Learned and supports continuous improvement initiatives to enhance the Global Programmes commercial capabilities., • Utilise data analytics and reporting tools to provide insights into contract and commercial performance for area of responsibility. Policies and Procedures: • Ensure compliance with company policies for Ethics, Security, Health, Safety and Environment., • Support PEC business change initiatives, such as the development of the Commercial Lifecycle Process and integration with Product Lifecycle Process into a PEC process framework for application across the global business., • Follow a proactive approach to develop an understanding of company policies and procedures and in the first instance use resources such as training material, procedure documents and process guidelines as a go-to source., • Understand the company’s contractual obligations and work closely with the project delivery teams and support functions to ensure their understanding and compliance., • Draft and issue Requests for Proposals (RFPs) and contracts with sub-contractors., • Assist with preparation of Request for Quotations (RFQs), winning proposals and tender responses, including the management, engagement and approvals with applicable internal and external stakeholders., • Monitor and control commercial and contract documentation and correspondence, being first point of contact for administration of contracts., • Monitor customer and sub-contractor activity to avoid and where necessary resolve commercial issues., • Manage customer commercial flow-down arrangements to sub-contractors (that may include security of information, commercial terms and performance (financial and delivery) metrics)., • Be the day-to-day point of interface on commercial and contractual matters, internally and externally. Technical Knowledge, Skills and Abilities: Educational requirements: • Internationally recognised professional qualification in Commercial/Contract management desirable., • Degree qualification (HND minimum) in relevant discipline (Business/Law/Project Management) desirable., • Chartered member of as professional body such as RICS desirable. Knowledge: • Strong knowledge of contract law, risk management, and negotiation strategies., • Familiarity with project management methodologies (e.g., PMBOK, PRINCE2, Agile)., • Proficiency in contract lifecycle management tools and commercial analytics., • Awareness of complex integrated technology-based sensor systems and the critical roles that the technology and products play in the market., • Working knowledge of export control regulations., • Familiarity with Defence sourcing, commercial structures and Defence Conditions (DEFCONs). Skills: • Extensive experience in contract management, commercial management within a complex organisational structure essential., • Very good working knowledge of commercial contracting conditions and pricing structures in the field of high-tech industrial equipment supply into complex buildings and infrastructure projects., • Experience and competence of commercial management of partnerships, channels, and subcontracts gained over multiple years., • Be familiar with various standard forms of contract (including IET MF/1 & NEC3) along with being able to work with client’s bespoke contracts., • Strong verbal and written communication and people management skills. Ability to communicate effectively cross-functionally and at all levels of the organisation., • Proactive, dynamic individual with strong attention to detail., • Able to identify areas of commercial opportunity, risk and mitigations (e.g., contract terms that if accepted would represent a risk to the Company and how they could be mitigated)., • The ability to work effectively under pressure, demonstrate resilience, managing both ambiguity and complexity with conflicting priorities, and to meet challenging deadlines., • Tenacious and driven with strong negotiating and influencing skills, but with the ability to be flexible and adapt to a given situation and stakeholder. Diversity & Inclusion: We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (___)

Global Training Quality Assessor Location: Hemel Hempstead HQ (Hybrid / Remote working considered) Travel: Approx. 60% global travel Reports to: Global Training Quality Manager Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. We are looking for a Training Quality Assessor to join our Global Training team – someone passionate about improving learning outcomes, supporting trainers, and ensuring our training provision remains best-in-class across every region we operate in. This role plays a pivotal part in delivering the Global Training and Documentation strategy by driving the implementation of the global training quality framework. It is responsible for ensuring that Smiths Detection’s training provision remains consistent, credible, and of the highest standard across all regions. The postholder will lead on all training quality assurance activities, including course and material validation, trainer observations, feedback, and mentorship. By supporting trainers in developing best practice and adopting innovative delivery methods, this role strengthens capability across the global training community. Acting as a subject matter expert, the individual will also contribute to the instructional and digital learning design pillar of the department, providing guidance to ensure all training activities align with established standards and regulatory requirements. In addition, the role will directly support and advise the Senior Manager for Global Delivery and Quality, enabling the Quality Manager to focus on strategic priorities while ensuring quality assurance processes, trainer development initiatives, and CPD coordination are effectively executed and scaled. The postholder will also hold line management responsibility for a team of trainers, ensuring they are supported, motivated, and continuously developed in line with departmental goals. Training Quality Assessor Duties • Conduct Observations & Provide Feedback – Support trainers in the early stages of their professional teaching journey, including those working towards formal qualifications. Maintain credibility and alignment with departmental standards by applying a strong training background (ideally Level 5 or Cert Ed)., • SEN & Wellbeing Lead – Act as the department’s first point of contact for Special Educational Needs (SEN) and wellbeing requests, providing guidance and support where required., • Accreditation & Awarding Body Liaison – Serve as the key contact for external accreditation and awarding bodies (e.g., CMI, City & Guilds, CPD Standards Office), ensuring compliance and effective communication., • Quality Assurance – Implement and maintain the department’s Quality Assurance framework, policies, and standards., • Validation of Training – Conduct both internal and external validation of training activities to ensure quality, consistency, and alignment with customer and stakeholder requirements., • Data Analysis & Insight – Collate, analyse, and interpret observation and feedback data to provide actionable insights that inform departmental strategy and decision-making., • CPD Design & Communication – Coordinate and communicate Continuing Professional Development (CPD) sessions across the global trainer community, using established templates, frameworks, and communication channels., • Trainer Development – Deliver initial trainer programmes, knowledge transfer sessions, and coaching/mentoring for both internal and external stakeholders., • Feedback & Continuous Improvement – Ensure 360-degree feedback is gathered from training events, communicated effectively, and acted upon in a timely manner to enhance training delivery and materials. Maintain proactive communication with customers, technical services, and other stakeholders., • Mentorship & Professional Practice – Act as a mentor to trainers, encouraging reflection and supporting the ongoing development of their teaching practice., • Competency Management – Maintain accurate records of trainer competencies within the department’s trainer matrix, ensuring compliance and currency., • Innovation in Teaching & Learning – Facilitate ongoing dialogue across the department regarding teaching and learning, championing innovative pedagogical approaches and leading their integration into practice., • Quality Oversight of Training Materials – Act as a quality consultant for the development of digital and instructor-led training resources, ensuring alignment with regulatory requirements and standardisation across multiple locations. Qualifications Technical Knowledge, Skills, and Experience: Education: Must hold a minimum of a level 4 Training or Teaching qualification or equivalent. a certified education or training quality assessor from a reputable provider e.g. QAA or equivalent Alternatively significant demonstrable experience in Education or Training Quality assurance will also be acceptable. Knowledge/Skills: • Able to respond in a timely way to global staff from different time zones., • Effectively present information and respond to questions from groups of managers, clients, customers, and the general public., • Individuals must be proficient in MS Office applications., • Ability to handle stressful situations and adapt to changing priorities., • Organised, methodical, and detail-oriented., • Strong interpersonal skills with confidence to give and receive feedback., • Enthusiastic about supporting others' development and improving training standards., • Curious, collaborative, and flexible in a global environment. Experience: The role holder should be an experienced teacher or trainer with a proven record of outstanding performance. They should also be a knowledgeable training quality assessor with a history of successfully implementing training quality policies. Additionally, the role requires effective managerial skills to lead a diverse team of professionals across multiple locations. General Competencies: • The ability and motivation to persistently pursue and achieve effective results which drive the business forward., • The ability to act as a role model to others, monitoring progress on objectives and behaviours and coaching others for success., • The ability to make effective, timely decisions in a complex, global market by sourcing and analysing critical information., • The understanding and recognition of the organisation's commercial environment and positioning themselves, their role, and their actions in order to support the organisation's commercial success., • The ability to engage, challenge and work effectively with others., • The ability to build an effective network of relationships both internally and externally, understanding their customers’ needs., • Willing and able to identify and support change and continuous improvement in own and wider business environment. Planning and Decision Making: • When problem-solving, solutions are imaginative, thorough, practicable and consistent with SD objectives., • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors., • Independently determines and develops approach to solutions using their understanding of Training principles within a technical construct. Impact and Scope: • Demonstrates the ability to deliver successful outcomes in a large matrix structure., • The role holder will deliver independent workstream activity to deliver Instructor Led training, focusing on the reputation of SD with its customers., • Interprets and administers policies, processes and procedures that may affect sections and subordinate work units., • Decisions have an extended impact on work processes and outcomes. The role holder will establish and maintain stakeholder relationships with Product Managers and Product Specialists, Global Regional Service Managers, Regional Service Leads and occasionally Service Senior Leadership Team members.

Why Netcel Netcel is a vibrant and fast-growing digital product consultancy, specialising exclusively in the Optimizely Digital Experience Platform and Opal AI. As the UK’s leading Optimizely partner, we work with enterprise organisations to create intelligent, personalised digital experiences that deliver measurable impact - driving engagement, conversion, and long-term value. We are proud of our collaborative, progressive and inclusive culture that nurtures talent and supports personal growth. You will be working with a team of experienced consultants, strategists and technologists, where you will have the opportunity to do some of the most rewarding work of your career. Our hybrid working model gives you flexibility and encourages a positive work-life balance – you can work remotely, or from our office in St Albans. You will be part of a friendly, open and supportive community where there is something social for everyone to enjoy. We are a responsible and ethical business with ambitious CSR and ESG targets as well as supporting a variety of charities through fundraising and volunteering. We celebrate equality and diversity and strive to provide an environment where you can thrive and grow. Your Role We’re looking for a proactive and commercially minded Business Development Manager to join our Growth team and support the development and execution of Netcel’s business strategy. This is a hands-on role focused on generating qualified leads, nurturing opportunities, and building strong relationships with prospects and partners. You’ll work closely with our Commercial Director to help shape and grow our sales pipeline, strengthen our market presence, and position Netcel as the go-to Optimizely and Opal AI partner for enterprise organisations. Lead Generation & Pipeline Development • Identify and qualify new business opportunities that match our Ideal Client Profile, • Build a strong pipeline through outbound outreach, networking, portals, and inbound leads, • Attend industry events to raise brand awareness and generate interest, • Collaborate with marketing on ABM and targeted lead-generation campaigns, • Develop relationships with strategic partners such as Optimizely and Vercel to create joint opportunities Prospect Engagement & Lead Qualification • Act as the first point of contact for new leads, • Qualify prospects based on needs, budget, timeline, and fit, • Proactively build and strengthen relationships with prospects over time, • Meet agreed targets for generating SQLs, • Progress SQLs to the Commercial Director for opportunity development, • Support tender responses and information gathering as needed Performance Tracking & Market Insights • Use Salesforce and analytics tools to manage your pipeline and forecast activity, • Keep CRM records up to date to support reporting and data-driven decisions, • Produce weekly and monthly BD reports and KPI dashboards, • Stay informed on industry trends and competitor activity, • Share insights with leadership and marketing teams to refine messaging and identify future growth opportunities What we are looking for We’re looking for someone who brings a strong mix of commercial instinct, digital knowledge, and self-motivation to the role. You’ll be confident in building relationships, spotting opportunities, and managing your pipeline with discipline and focus. You’ll likely have: • A proven track record in selling complex, high-value solutions to large organisations, within digital, tech, or consultancy services, • Familiarity with long sales cycles and multiple stakeholders in mid-to-senior roles, • Strong knowledge of digital experience technologies and the ability to clearly communicate digital concepts in a way that resonates with prospective clients, • Demonstrable ability to build and sustain meaningful relationships over time, • Experience navigating procurement processes and legal or compliance considerations in enterprise-level deals, • Skills in using CRM tools to track, manage, and prioritise opportunities within high-potential prospects, • An ability to align solutions with client business goals, supported by strong verbal and written communication skills, • A proactive, collaborative approach, working effectively with marketing, product, and technical teams to create compelling solutions, • Self-motivation to stay on top of market trends, competitor activity, and industry opportunities, • A growth-focused, resilient outlook with the drive to win and the discipline to keep momentum What we can offer you We want you to grow and develop and will provide you with the opportunity to make this happen. We support learning on all levels, including self-learning, insight sessions, knowledge shares, and formal training. Alongside working hard in a supportive and collaborative culture, there's also plenty of time for being social. The main benefits and perks of working at Netcel include: • Hybrid working (you choose whether you WFH or from our St Albans office), • Flexible hours (with core hours of 10am – 4pm), • 25 days holiday increasing with length of service, plus bank holidays., • Enhanced pension, • Life assurance scheme, • Health cashback scheme, • Shopping rewards scheme offering deals and discounts from well-known brands, • Structured onboarding process, • Ongoing training and development, • Exposure to the company directors, • Stylish open plan office in St Albans with excellent transport links, • Regular social events (both virtual and in-person), • Cycle-to-work scheme, • Bonuses and rewards D&I statement At Netcel we encourage you to think outside the box, we value diversity and different ways of working. It’s our mission to build a diverse and inclusive working environment and we are committed to our mission to become a climate positive workplace.

___, part of ___, is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security. Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 Brilliant minds globally contributing for over 40 years at the frontline which enables us to deliver the solutions needed to protect our society from any threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals, and narcotics. Every minute of every day, our technology and talented team members help to make the world a safer place - The Global Programmes Senior Commercial Manager and Capability Lead (SCM&C Lead) is a unique role that combines the typical responsibilities of a Senior Commercial Manager Role with a business objective to introduce Contracting and Commercial Management Excellence into the established Global Programmes environment in Smiths Detection. The role holder will be responsible for the definition and integration of Contracting and Commercial Capability within Global Programmes and for leading its effective application across all Commercial Markets and the Americas. This role will enhance contract lifecycle management processes, improve risk mitigation strategies, and optimise commercial outcomes during project/programme execution. The SCM&C Lead is a senior professional role with an overall purpose to lead contracting and commercial excellence and, in accordance with the purpose of the Programme Excellence Centre (PEC), shall provide specialist support to embedded resources across both commercial/contract and project/programme management (PM) roles. The SCM&C Lead is a versatile role and day-to-day duties will vary in accordance with the needs of Global Programmes, however, the overall job purpose remains the same. Please note, this is an individual contributor role, there are no direct reports or management responsibilities. Successful applicants will have done a similar role within either Aviation, Construction, Defence or Rail. Duties: Global Programmes Contracting and Commercial Capability Development: • To deliver objectives defined by the Smiths Detection Transformation Programme Contract Lifecyle Management Improvement Initiative, initially, the full time focus will be on defining the Global Programmes contracting and commercial capability at a sufficient level to support the varying needs of markets., • Work in collaboration with the Global Services Team to determine, as far as reasonably practical, a congruous approach that maximises efficiencies, but that recognises the specific aspects to be adopted for Global Programmes. The differing needs of project/programme execution to be reflected are driven by the short-term nature of the contracts, the need to manage variations and sufficient demonstration of scope fulfilment to achieve timely contract closure., • Develop and implement standardised contract management processes within the PEC., • Introduce commercial best practices to improve project/programme financial and risk management, • Establish governance frameworks to ensure contract compliance and performance tracking., • Provide training to project/programme managers and teams on contract negotiation, risk assessment, and commercial decision-making. Organisational Evaluation, Skills Gap Analysis and Training: • Evaluate the existing sales, service and programmes organisational breakdown structures to identify existing skills, overlaps and gaps., • Conduct capability assessments to evaluate contract and commercial management skills across teams., • Recommend workforce development initiatives, training programmes, or structural changes to improve efficiency and effectiveness., • Lead the development and delivery of training to teams utilising expertise where required. Contract Management Improvement During Project/Programme Execution: • Develop guidelines for monitoring contract performance, obligations, and milestones., • Implement tools and methodologies to enhance real-time tracking of contractual commitments., • Support embedded Contract/Commercial Management and PM Teams in resolving contract-related issues, claims, and disputes., • Ensure alignment between contract terms, project deliverables, and financial targets. Stakeholder Engagement and Collaboration: • Lead embedded commercial/contract managers and PMs to:, • Work closely with sales, legal, procurement, and finance teams to ensure commercial alignment across the project/programme lifecycle., • Minimise risks and maximise value., • Effectively communicate with internal and external stakeholders to enhance contract negotiation strategies., • Review contracts pre-signature and support negotiations., • Assurance of contract administration during execution., • Provide expert guidance throughout execution to embedded Commercial/Contract Managers and PMs. Continuous Improvement and Best Practice Implementation: • Benchmark against industry standards to introduce best-in-class contract management approaches., • Drive continuous improvement initiatives to enhance the Global Programmes commercial capabilities., • Utilise data analytics and reporting tools to provide insights into contract and commercial performance. People and Talent Management: • Promote disciplined PM and Commercial practices throughout Global Programmes., • The role does not have direct line management responsibilities, however, as a senior professional the SCM&C Lead is expected to actively contribute to colleague development activities of Global Programmes to support building its capability., • The SCM&C Lead will effectively exploit and develop the knowledge of people from all functions. Policies and Procedures: • Ensure compliance with company policies for Ethics, Health, Safety and Environment., • Promote and lead business change particularly through engagement with the transformation programme., • Support PEC business change initiatives, such as the development of the Commercial Lifecycle Process and integration with Product Lifecycle Process into a PEC process framework for application across the global business., • Be a key contributor to regular maintenance of the PEC process framework to ensure that it accurately reflects Smiths Detection PM practices or identified improvements., • Follow a proactive approach to develop an understanding of company policies and procedures and in the first instance use resources such as training material, procedure documents and process guidelines as a go-to source. Technical Knowledge, Skills and Abilities: Educational requirements: • Internationally recognised professional qualification in Commercial/Contract management essential., • Degree qualification (HND minimum) in relevant discipline (Business/Law/Project Management) desirable., • Chartered member of as professional body such as RICS desirable. Knowledge: • Strong knowledge of contract law, risk management, and negotiation strategies., • Familiarity with project management methodologies (e.g., PMBOK, PRINCE2, Agile)., • Proficiency in contract lifecycle management tools and commercial analytics., • Awareness of complex integrated technology-based sensor systems and the critical roles that the technology and products play in the market. Skills: • Extensive experience in contract management, commercial management within a complex organisational structure essential., • Strong verbal and written communication and people management skills., • Strong analytical and problem solving skills combined with experience leading teams., • Ability to lead change initiatives and drive capability improvement across all aspects of areas of responsibility adopting both formal and informal approaches. Competence and Abilities: • Ability to demonstrate strong leadership and interpersonal skills with a natural passion to deliver against commitments., • Ability to communicate at all levels of the organisation recognising the level of details that is required for a particular audience., • Significant ability to work in a multicultural team in a matrix environment and influence people outside of direct reporting relationships., • Advanced vision, attention to detail, organised and proven ability to work under own initiative developing methods and procedures for new assignments., • Significant ability to influence and act as a champion for governance, particularly to improve project/programme management., • Capable of producing special reports for the Senior Leadership Team within short timescales and comfortable working with ambiguity. Diversity & Inclusion: We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (___)

⚡ Head of Sales - Technical B2B Hemel Hempstead | £90K–£100K Basic + Bonus + Benefits Office-Based (5 Days) | Sales Leadership | Product-Focused Growth Do you thrive on leading from the front - being visible, hands-on, and right there in the action with your team? This is your opportunity to step in as Head of Sales for a respected global technology brand, running their UK sales function from Hemel Hempstead. Our client designs and manufactures cutting-edge communication equipment used worldwide across industries like emergency services, defence, logistics, and energy. They’re looking for a commercially sharp Head of Sales to drive growth, inspire the team, and shape the next chapter of the UK business. This isn’t a role for a remote manager or a boardroom-only strategist. You’ll be in the office every day, immersed in the business, working alongside your salespeople, and setting the pace for high performance. You’ll also bring that old school, proactive sales style, picking up the phone, building strong relationships with dealers and distributors, and closing business through persistence, rapport, and credibility. ✨ What you’ll be doing • Leading and developing the UK sales team: setting targets, coaching, and motivating daily, • Rolling your sleeves up: driving your own sales activity alongside the team, • Selling directly over the phone to international dealers and distributors in a traditional, proactive B2B style, • Owning commercial strategy, pricing, and pipeline management with a global dealer/distributor network, • Being highly visible in the business: shaping culture, influencing performance, and leading by example, • Reporting directly into senior leadership and contributing to global strategy 👤 Who you are • A proven sales leader with experience managing and growing a team, • Strong B2B product sales background (ideally technical equipment, hardware, or communications), • Comfortable with phone-based, dealer/distributor sales: old school calling, relationship-building, and deal-making, • Hands-on and commercially astute: you sell, you coach, you deliver results, • Based within a commutable distance of Hemel Hempstead: full-time office presence is essential 💼 What’s on offer • £90K–£100K base + bonus + benefits, • A high-visibility leadership role in a global, respected brand, • 31 days holiday, pension, free on-site parking, casual dress code, and socials, • The opportunity to shape culture, performance, and growth in a business with global reach but local agility If you’re a product-focused sales leader with that classic phone-based selling mindset: sleeves rolled up, leading from the front, and driving your team to deliver - this could be your next big move. 📩 Apply now

Job Title: Technical Product Manager – AI Centre of ExcellenceSalary: £69,800 - £93,350Location: Cambridge/Hybrid with 2-3 day office attendance per weekContract: Permanent Join Cambridge University Press & Assessment as a Technical Product Manager in our AI Centre of Excellence. About the role

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