Are you a business? Hire technical support work candidates in United Kingdom
Job title: IT technician Salary: 39,000 Job type: Permanent - 35 hours per week / Monday to Friday (9am to 5pm). Maintain safety at work by following safety standard of codes and legal regulations. To configure, repair, install, replace, service and analyse various different electronic systems and equipment to ensure optimal performance. To perform routine inspections, calibration and preventive maintenance on electronic devices and equipment to ensure optimal performance and longevity and provide technical support on site or remotely as required. To be able to handle troubleshooting issues by way of phone call or webchat. To provide tailor made plan to match the customer specification requirement for network installations. To prepare and provide installation drawing to the customer and updating documentation until approval is provided. Conduct thorough testing and quality checks on repaired devices to ensure functionality and adherence to quality standards.
Description Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast-growing business and are entering more exciting markets in 2024 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab to share our amazing products with a wider customer base. What you will be doing: Our Handyman or Maintenance Technician at Badiani plays a crucial role in ensuring the smooth operation of our gelato stores by managing maintenance tasks and promptly addressing equipment issues. This position requires a versatile individual who can effectively handle both maintenance responsibilities and on-site repairs across multiple locations. Key Responsibilities: - Maintenance Management Develop and execute a comprehensive maintenance schedule for all Badiani locations to ensure optimal functionality of equipment and facilities. Conduct regular inspections of equipment, machinery, and facilities to identify any maintenance needs or safety concerns. Coordinate with external vendors and contractors for specialised repairs or maintenance services when necessary. Maintain accurate records of maintenance activities, including repairs, inspections, and service contracts - On-site Repairs Respond promptly to maintenance requests from store managers or staff to address equipment malfunctions or breakdowns. Diagnose mechanical, electrical, or plumbing issues and implement effective solutions to minimize downtime and ensure operational efficiency. Perform routine repairs and preventive maintenance tasks on coffee machines, refrigeration units, and other equipment as needed. Troubleshoot equipment problems and provide technical support to store personnel as required. - Inventory Management Monitor inventory levels of spare parts, tools, and supplies necessary for maintenance and repairs. - Health & Safety Compliance Adhere to all health and safety regulations and protocols to maintain a safe working environment for employees and customers. Conduct regular safety inspections and implement corrective actions to address any identified hazards or compliance issues. Ensure that all maintenance activities are carried out following industry standards. Key Requirements: Proven experience in maintenance and repair work, preferably in a hospitality or retail environment. Strong technical skills in mechanical, electrical, and plumbing systems. Ability to prioritize tasks and manage time effectively in a fast-paced, multi-location setting. Excellent problem-solving abilities with a proactive approach to resolving issues. Good communication skills and the ability to work collaboratively with store teams and external vendors. Flexibility to work evenings, weekends, or on-call as needed for emergency repairs or scheduled maintenance. Good skills in using email systems for communication and coordination with team members, store managers, and external vendors. Good skills in Microsoft Excel for data analysis, reporting, and inventory management tasks. What you will get: Salary £32,000-£35,000 dependent on experience £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Description Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast growing business and are entering more exciting markets in 2024 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab to share our amazing products with a wider customer base. What you will be doing: The Maintenance Technician at Badiani plays a crucial role in ensuring the smooth operation of our gelato stores by managing maintenance tasks and promptly addressing equipment issues. This position requires a versatile individual who can effectively handle both maintenance responsibilities and on-site repairs across multiple locations. Key Responsibilities: - Maintenance Management Develop and execute a comprehensive maintenance schedule for all Badiani locations to ensure optimal functionality of equipment and facilities. Conduct regular inspections of equipment, machinery, and facilities to identify any maintenance needs or safety concerns. Coordinate with external vendors and contractors for specialised repairs or maintenance services when necessary. Maintain accurate records of maintenance activities, including repairs, inspections, and service contracts - On-site Repairs Respond promptly to maintenance requests from store managers or staff to address equipment malfunctions or breakdowns. Diagnose mechanical, electrical, or plumbing issues and implement effective solutions to minimize downtime and ensure operational efficiency. Perform routine repairs and preventive maintenance tasks on coffee machines, refrigeration units, and other equipment as needed. Troubleshoot equipment problems and provide technical support to store personnel as required. - Inventory Management Monitor inventory levels of spare parts, tools, and supplies necessary for maintenance and repairs. - Health & Safety Compliance Adhere to all health and safety regulations and protocols to maintain a safe working environment for employees and customers. Conduct regular safety inspections and implement corrective actions to address any identified hazards or compliance issues. Ensure that all maintenance activities are carried out following industry standards. Key Requirements: Proven experience in maintenance and repair work, preferably in a hospitality or retail environment. Strong technical skills in mechanical, electrical, and plumbing systems. Ability to prioritize tasks and manage time effectively in a fast-paced, multi-location setting. Excellent problem-solving abilities with a proactive approach to resolving issues. Good communication skills and the ability to work collaboratively with store teams and external vendors. Flexibility to work evenings, weekends, or on-call as needed for emergency repairs or scheduled maintenance. Good skills in using email systems for communication and coordination with team members, store managers, and external vendors. Good skills in Microsoft Excel for data analysis, reporting, and inventory management tasks. What you will get: Salary £32,000-£35,000 dependent on experience £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
We are currently seeking a skilled and certified Portable Fire Extinguisher Engineer to join our team. As a Portable Fire Extinguisher Engineer, you will be responsible for inspecting, maintaining, and servicing portable fire extinguishers to ensure they are in proper working condition and comply with safety regulations. Responsibilities: Conduct routine inspections and maintenance of portable fire extinguishers according to relevant standards and regulations (e.g., NFPA 10). Perform hydrostatic testing, refilling, and recharging of fire extinguishers as needed. Identify and troubleshoot issues with fire extinguishers, and perform repairs or replacements as necessary. Install new fire extinguishers and provide training to clients on proper usage and maintenance. Maintain accurate records of inspections, tests, and services performed using company software or documentation. Collaborate with the sales and customer service teams to provide technical support and recommendations to clients. Stay updated on industry standards, regulations, and best practices related to fire extinguisher servicing and maintenance. Participate in training and professional development opportunities to enhance technical skills and knowledge. Requirements: Certified Portable Fire Extinguisher Technician or equivalent certification. Previous experience in fire protection or a related field is preferred. Knowledge of portable fire extinguisher types, classifications, and maintenance procedures. Strong mechanical aptitude and troubleshooting skills. Excellent attention to detail and organizational skills. Ability to work independently and as part of a team. Effective communication and customer service skills. Valid driver's license and clean driving record. Ability to lift and carry heavy objects and work in various environments. Joining our team offers the opportunity to work in a specialized field and make a valuable contribution to fire safety. If you are a certified Portable Fire Extinguisher Engineer with a commitment to quality and compliance, we invite you to apply for this position. Please submit your resume and cover letter detailing your relevant experience and certifications. We look forward to hearing from you!
Responsibilities: · Assist customers with inquiries related to computers, peripheral devices, and software products. · Provide guidance on product selection based on customer needs and preferences. · Troubleshoot and resolve customer issues regarding hardware and software functionalities. · Install, configure, and update software applications on customer devices. · Perform hardware installations, upgrades, and repairs as necessary. · Conduct diagnostics to identify and resolve technical problems efficiently. · Ensure the proper functioning of in-store systems, including point-of-sale terminals and display units. · Perform routine maintenance tasks such as software updates, antivirus scans, and system optimizations. · Monitor system performance and address any issues to minimize downtime. · Maintain accurate records of inventory levels for computers, peripherals, and software products. · Coordinate with vendors for product procurement and replenishment. · Conduct periodic audits to reconcile physical inventory with database records. · Document troubleshooting procedures, solutions, and best practices for future reference. · Create user manuals and instructional guides for customers on product usage and maintenance. · Provide training sessions to retail staff on new products, features, and troubleshooting techniques. · Educate customers on the use and care of their purchased devices and software. · Ensure compliance with data protection regulations and security protocols. · Implement security measures to safeguard customer data and sensitive information. · Stay updated on industry trends, technological advancements, and security threats. ** Requirements & Skills:** · High school diploma or equivalent bachelor’s degree in information technology, Computer Science, or related field preferred. · Proven experience in technical support, preferably in a retail environment. · Proficiency in troubleshooting hardware and software issues. · Must have good knowledge of GDPR. · Strong communication and interpersonal skills. · Ability to multitask and work efficiently in a fast-paced environment. · Knowledge of computer systems, networking, and software applications. Familiarity with inventory management systems and retail operations.
David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Position: CRM & Tech Support Administrator Location: Remote from anywhere in the world Employment type: Service Agreement/Self-employment (no Employment contract option available) Remuneration: Fixed monthly payment RESPONSIBILITIES: Manage and maintain the company's CRM system, ensuring optimal functionality and data integrity Configure and customize system settings based on user needs and business requirements Create and maintain user profiles and manage access permissions Generate reports and analyze data to provide insights into client behavior and trends Provide ongoing training and support to users on CRM functionalities Provide prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other functionalities Communicate effectively with clients to understand their issues and provide clear solutions Document and escalate complex issues to the appropriate technical team members Maintain and update knowledge base articles and FAQs Stay up-to-date on company products and services REQUIREMENTS: Minimum 1+ year of experience as a CRM administrator or similar role Prior experience in the CFDs/FX/iGaming or similar sector and field is a necessity Excellent command of English language Demonstrated proficiency with a leading CRM platform (e.g., Salesforce, HubSpot) Strong understanding of CRM best practices and data management principles Strong understanding of computers and basic troubleshooting techniques Excellent organizational and communication skills OFFER: Competitive remuneration An opportunity to build a company and grow in it Private medical insurance The freedom and flexibility of fully remote work Collaborative and supportive team environment
About Us: SharpEagle Technology is a leading Industrial Safety products supplier and installation company with focus on Forklifts and Cranes. Our focus is to install safety devices on material handling equipments. Our commitment to excellence extends beyond automotive services, as we also specialize in security solutions such as CCTV installations. We are currently seeking a skilled Electrical Technician with expertise in automotive electrical systems as well as CCTV installation and maintenance. Role Overview: As an Electrical Technician with CCTV expertise, you will be responsible for diagnosing, repairing, and maintaining electrical components and systems in vehicles, as well as installing and servicing CCTV systems for our clients. This role requires a strong understanding of automotive electrical systems and the ability to apply that knowledge to CCTV installations and repairs. Key Responsibilities: - Diagnose and repair electrical problems in vehicles, including wiring issues, faulty components, and electrical system malfunctions. - Perform routine maintenance on automotive electrical systems, including inspections and testing. - Install, configure, and maintain CCTV systems at customer locations, ensuring proper functionality and security. - Troubleshoot CCTV system issues and provide timely solutions to minimize downtime. - Collaborate with other technicians and team members to complete projects efficiently and effectively. - Keep accurate records of work performed, parts used, and customer interactions. - Provide technical support and assistance to customers regarding automotive electrical systems and CCTV systems. - Stay updated on new technologies and advancements in automotive and CCTV industries. Requirements: - Proven experience as an Electrical Technician in the automotive industry. - Strong knowledge of automotive electrical systems, including wiring diagrams, schematics, and troubleshooting techniques. - Experience in CCTV installation, configuration, and maintenance. - Proficiency in using diagnostic tools and equipment for automotive electrical work. - Ability to work independently and as part of a team in a fast-paced environment. - Excellent problem-solving skills and attention to detail. - Certification or degree in Automotive Technology or related field preferred. - Familiarity with CCTV system components and configurations. - Valid driver's license and clean driving record. Benefits: - Competitive salary and benefits package - Opportunities for career growth and advancement - Training and development programs - Supportive work environment - Employee discounts on automotive services and products We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted. Our company is committed to diversity and inclusion in the workplace. We encourage applications from individuals of all backgrounds and experiences.
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